MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
The correct title would be "City Letter Carrier" or "City Carrier Assistant". Most areas are now just hiring CCA (City Carrier Assistant). I don't know the procedure how each district, or performance clutster as they are (or were) called, decides when and how many CCAs to hire. Under the careers section of USPS.com, you can search for job openings in a certain geographic area and then choose "delivery/customer service". To apply for these positions, I think you have to set up an account with USPS.com. Another position that you could look up is "Rural Carrier Associate" or RCA. I hope this helps you.
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Linda, thanks for writing and I'm sorry that you are going through an unfortunate situation. I don't know why your new mailman wouldn't be delivering all of the mail to your house. If he's not delivering it to your house, I wonder where it is going. It is not legal to be doing anything else with the mail except deliver it to the proper addressee. You spoke with the Postmaster, not the Postmaster General. The PMG is the top administrator of the USPS in Washington, DC. Have you asked your mailman what may be happening to your mail? I doubt that you will get any type of satisfactory answers. The next step if you don't get any satisfaction from your local post office is to try to contact the region or area office that oversees your post office. Another option is the Postal Inspectors who would investigate any criminal activity like mail fraud or theft of mail. I don't have a lot of conifdence in these offices really doing too much in your situation but if you feel it is serious enough I wouldn't think twice about reporting it. Thanks for writing.
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There is no regulation that I'm aware of that requires the collection box to be accessible 24/7. I know that in the town where I work some office buildings have collection slots in their lobby and I think an access card is required to enter the building during "off" hours. The mail collection slots serve the same purpose as the blue collection boxes meaning mail is picked up from those boxes/mail slots on a regular schedule.
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Probably not. If it was a blank envelope or had very little written on it, the letter carrier possibly took it without looking and it was mixed in with all of the other outgoing mail. From what you described there was likely no name or address on it either. Ultimately it may wind up in the "nixie" office which is for undeliverable items. I don't know where that is or what happens to it afterwards. If you were to contact this office (which I don't even know how you would), I don't think they would have the resources or time to look for the envelope in question.
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Do you mean that the marking was "insufficient postage", not "insufficient packaging". If it was "insufficient postage", I'm pretty sure you would just have to pay the difference between the Parcel Select rate and the Priority Mail rate. What I'm not sure about is how you get credit for an already purchased postage label, if that's even possible. If you took this to the PO for some type of resolution, I question whether all of the clerks would know how to adjust the rate properly as the ability, care, and training of the SSAs (sales and service associates) seems to vary widely. Thanks for writing.
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Larry, congratulations on becoming a CCA for the USPS. It's not an easy position of being given different assignments daily that you possibly aren't familiar with and expected to perform like you are. I don't know of a trick to organizing the mail, but I'll explain what I do. Regarding the mail, when you pull it down from the carrier case, you may want to number the trays in delivery order and then load them in reverse order to the back of the truck. Put the highest numbered trays towards the back of the cargo area (closest to the driver) and the lowered numbered trays towards the liftgate in the cargo area. This is assuming you are driving an LLV and are on a walking route (park and loop). With regards to parcels, if they are small enough to be put in plastic trays, you may line them up in delivery order or at least keep ones of the same street together. For larger parcels I try to load them in by street (or section of street). I make it sound easy, but a large part of that is because I deliver the same route each day. If it was a new route, I would probably just keep the parcels together by street name. I understand that a lot of what I'm telling you is easier said than done, and with time you should become more efficient and familiar with the routes in your office. Be patient and work safely. Thanks for your question and it will be worth the wait to become a regular carrier.
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Penny, I don't think that a holiday delays the transport of mail through our network by much at all, but I don't really have much insight into this subject. I know our local post offices don't process any mail on holidays, however the processing and distribution centers might still be operating. I would always suggest allowing more than one day for mail to arrive at the intended location even if there was no holiday. This is just to make time for mis-delivered, mis-sorted, or delayed mail. The day after a holiday, we are often hammered with mail to deliver. It is the trade off for having a paid day off (which I'm not complaining about).
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