Ask a Mailman (City Letter Carrier) anything

What education or credentials are required to become a postman? Are there any tests you need to pass? How long did you have to train before you were ready for your own route?

Asked by d-san over 12 years ago

To become a letter carrier with USPS, I don't know the exact requirements, but you have to be at least 18 yrs. old, possess a drivers license, a minimum of a GED, and demonstrate an ability to read and understand English (though I have seen coworkers who I question how they got through that last requirement). At the USPS website (www.usps.com/employment) I think you'd be able to find out the requirements to be employed. I took a written exam before I was employed and based on my grade, I was put on a list of eligible applicants. You also must pass a basic physical exam and drug test. Training is fairly minimal. For apprx. 3 days you might have some classroom and driver training (sometimes called the Carrier Academy). That is sometimes at another facility than the one you will be working at. At your assigned facility, you usually go out with an OJT (on the job trainer) to deliver a route and learn how to do the job properly and safely. The probationary period is 90 days. Once you learn the job it is possible based on staffing levels that you may wind up delivering a whole route pretty soon after you are hired. Route assignments are based on seniority bidding so it is more common to be a floater (fill in for days off/sick/vacation) before getting your own route assignment. Again this is based on whether an office has the proper staffing levels or not. In my office, I had a bid route assignment after about 2.5 years of service. Now I do the same route every day I come to work.

2321 Votes

If a piece of mail intended for someone else is accidentally delivered to my house, what am I legally supposed to do with it?

Asked by BrendasMomma over 12 years ago

I can't answer what you are legally supposed to do it, just can make some suggestions. If the address on the envelope doesn't match your address, you can leave it visible in your mailbox for the letter carrier to see the next day with a post-it note, or note paper clipped on that says "Please deliver to the correct address" or "Delivered to the wrong address". You can also write on the envelope or circle the address and write "delivered to wrong address". Another option is to deposit the piece of mail back in a blue collection box and hope that it isn't misdelivered to your house again. I don't believe you are legally obligated to do anything with that mail, but if someone else received mail intended for you, wouldn't it be courteous to return it to the USPS so it can be delivered to the correct addressee? I try very hard to make sure I deliver the mail properly the first time, though there is no doubt that all of our employees make mistakes.

2312 Votes

At what point do you STOP delivering mail to someone who's not collecting it? A week? A month? Whenever their mailbox is full?

Asked by Aaron B. over 12 years ago

Another question which I don't know the official answer to. I have rarely come across this situation, but I'm sure in certain neighborhoods it is more common. I will usually stop after the box is completely full. If that happens I may put any mail after that on "Hold" and keep it at the PO for apprx. 10 more days. If, after 10 days has passed AND the mail in the mailbox has still not been retrieved by someone at the house, I discard most non first-class mail and would have periodicals (magazines/newspapers) and any first class mail returned to the sender marked "Moved, Left No Address". I often know when people are moving because I'll see "For Sale" signs at their house or see a moving truck loading or unloading a house. When that happens, I usually see a "Forward Mail" order for the person leaving and then I usually see mail for the new resident (in most cases a different last name). People do move without putting in a "Forward Mail" order. In that case, I'll hold the mail at the PO for 10 days, and if I haven't received a "Forward Mail" order, the periodicals and first-class mail would be returned to the sender marked "Moved, Left No Address". The area I deliver to is not very transient so the scenario you asked about doesn't come up often as I mentioned earlier.

2298 Votes

When you hear about USPS laying off thousands of workers or cutting back deliveries to save money, does it make you angry? Or do you see it as a reasonable cost-cutting strategy for a service that's simply no longer profitable?

Asked by orcafat over 12 years ago

I appreciate that question as it makes me really think how best to answer. First of all, there seems to be a lot of contradictory information on how much the USPS is really losing and how much closing facilities or switching to 5-day delivery would save. I am a bit conflicted because I don't have too much use for the USPS in my own life anymore except to ship eBay packages on occasion. I do all of my finances online. It does make sense how technology is eating much of our 1st class mail business. I don't believe there will be large-scale layoffs. Older workers may get retirement incentives and the USPS has done very little "career position" hiring in the last few years. Those affected would likely be people with no job "guarantee". Our office isn't staffed well enough to cover deliveries during the peak vacation (mostly summer) season. I've also learned to "believe it when you see it" regarding any changes. There is often talk of what the USPS wants to do. It is another thing as to what they actually do.

2298 Votes

With so much correspondence shifting online, is there a noticeable difference in the amount of mail you deliver today from say, 5-10 years ago?

Asked by B-rad over 12 years ago

Great Question. Please keep in mind that anything I answer here is based on my observations only and I have no authority to speak for the USPS. Personal correspondence besides greeting cards seems to be close to extinct. I don't really know of anyone who writes letters to each other anymore. There has definitely been a drop in the amt. of mail I deliver daily, including catalogs, magazines, bills. I don't see this trend reversing, especially since the younger generation (for me, that is people under 40 y/o) really not having much use for the USPS to transact business or communicate with their contemporaries. The one area where I have seen growth has to do with parcels that people have ordered online through eBay or Amazon.com which the USPS delivers.

2281 Votes

What percentage of what you deliver is junk mail?

Asked by sam123 over 12 years ago

Let's see. There are 2 answers I can think of. 1) From the USPS point of view, that would be 0%. All mail is a revenue source for the USPS, so I wouldn't consider it "junk". There is somebody (the mailer) who wants a msg. communicated to the recipient (advertising/gov't/ political notice) and is willing to pay us for it. By collecting postage is how the USPS funds its operations so all types of mail contributes to our survival. From the view of a customer, if you are referring to mostly advertising mail, or non-first-class mail, I'd would guess it is about 80% of the mail is advertising mail, called "standard mail" in USPS classification parlance.

2242 Votes

My mailman doesn't wear a uniform. I thought it was because he was new, but its been over a year now. Why is that? Don't all mailmen have to wear uniforms?

Asked by Robert over 12 years ago

I can think of 2 possible reasons why he doesn't wear a uniform. 1) If it is a rural route, which is usually in a lesser populated area, the carriers don't wear uniforms. These carriers might also use their own vehicle to deliver the mail and the mailboxes are at the street as opposed to being at a front door of a house or a cluster box often found in apt. or condo complexes. 2) The carrier chooses not to wear a uniform and his supervisor doesn't enforce the rules about wearing a uniform on the job. We all should wear a uniform at work, but I've seen carriers wear partial uniforms or their own clothes. As a city letter carrier we are given a uniform allowance each year to purchase authorized uniforms, footwear, and outerwear. If it has been over a year, the employee should be in uniform if they are a city letter carrier.

2188 Votes

I've lived in 10-11 different residences over the past few decades, and in each and every one of them, the mail arrived between 3:00-4:30pm. So my question is, if your shifts start in the morning, who are the lucky ducks getting their mail at 10:00-11:00am? Or is it the case that the bulk of your morning is spent sorting and the afternoon is spent delivering?

Asked by It's Me Margaret! over 12 years ago

I am not sure who or why someone gets their mail earlier than others but I can speculate with a bit of my own experience. As a letter carrier, I have never had any real input in the order that my route is set up for delivery. Routes have a set delivery order (computerized) and that is how we sort our mail in the AM. Actually, I'd say that maybe 80% of our mail is sorted automatically (in delivery order) before it even arrives at our post office. This is called DPS (Delivery Point Sequencing) and FSS (Flats Sequencing System). I spend maybe 90 min. at the most each AM preparing mail for delivery. I have noticed that some senior citizen residences and businesses often are at the beginning of routes. The route I deliver is 100% Residential so the route order is basically an efficient line of travel. Last year our office had a route restructuring where some parts of different routes were added or deleted. In my example, the additional streets that I now deliver first used to be the last to be delivered on the old route. Most people got used to the new delivery schedule and heard very few comments after the first few weeks of it. I have seen on one occasion where some residents who were near the end of the delivery route did a lot of complaining and had their street put towards the beginning of the route. I think it is rare for that type of complaining to work. If getting mail earlier in the day is important to you, the only suggestion I have is to rent a PO Box at a local PO. That mail is usually finished being sorted by 9AM.

1552 Votes

This doesn't sound like it pertains to you, but assuming you deal w post office workers a lot, do you think the whole concept of disgruntled postal workers is a real problem? And if so, what makes them more disgruntled than anyone else with a boring or unsatisfying job?

Asked by Jamie74 over 12 years ago

I can't really say why this job would have more disgruntled workers than other boring and unsatisfying jobs. I can say a fair amt. of coworkers don't have great morale or work ethic, which is probably common in other government jobs. A lot of the publicity about the disgruntled postal work was due to several high-profile events of violence by postal workers. I think there are situations where the work environment could get so unpleasant that a maybe less-than-stable employee may snap. Again, that could happen on any job. Maybe the USPS rcvd a lot of publicity also because we are a huge employer and there are more chances for something bad to happen.

1493 Votes

What time does your work day start and end? And do you think mail should be delivered on Sundays?

Asked by slowgrind over 12 years ago

My shift begins at 0745 AM and ends at 0415 PM. That is 8 hours pay, plus 30 min. Non-paid lunch. We also get 2 10-minute breaks (paid). I don't think it is necessary to have mail delivery on Sunday. There is even debate in Congress and by the US Postal Service to cancel Saturday deliveries as a cost-savings measure. I am happy with the current schedule of delivering mail 6 days/week. Some co-workers would like to have delivery just Mon-Fri. So they could have normal "weekends" off. While I understand why some would like that, I feel that consolidating 6 days of delivery mail into 5 days of delivery would make for very heavy Mondays based on the current mail volume.

1462 Votes

Letter Carrier, Mail Carrier, Postman, or Mailman - which is the preferred title?

Asked by blakeNY over 12 years ago

The official title of my position is "Letter Carrier - City". I don't care if I'm called any of the other titles mentioned above as they all accurately describe what I do.

1441 Votes

Do you ever get attacked by aggressive dogs?

Asked by arsma5 over 12 years ago

No. There is a lot of training about avoiding situations where may get attacked by dogs. Basically if we see a loose dog, especially one we aren't familiar with, don't attempt to deliver the mail to that house or area. Furthermore we carry dog spray called "off!", which we can spray in a dogs face if an attack is imminent. Fortunately I've never had to use it. Several of my co-workers have been bit by dogs during their deliveries, but I don't think too seriously.

1419 Votes

About 2-3 years ago I received a delivery from the USPS...on Xmas DAY. I always just assumed that Xmas is a federal holiday, meaning no mail service. Was that just a freak occurrence, or is the USPS now delivering on Xmas to compete with UPS, FedEx, etc?

Asked by swanson, ron swanson over 12 years ago

We will deliver Express Mail (which is our premium overnight service) EVERY day of the year. When I first started with the USPS, I was a "PTF", which means Part-time Flexible. Most carriers start out in this status. As a PTF, I would occasionally work on a Sunday to deliver Express Mail, which was done at no extra charge to the sender. Several years ago, we stopped the automatic attempts to deliver Express Mail and only deliver Express Mail on Sundays and Holidays if the sender pays a premium for it. These deliveries are usually done FROM a larger office since I don't think the Extra charge is often paid for to warrant having an employee come to our smaller office on a Sunday just in case there is an Express Mail item to deliver. To answer your specific question, it is possible that the office near where you live also decided to deliver Priority Mail or other packages on Christmas Day. You are correct to say that there is no regular service on Christmas or 9 other Federal Holidays observed by the USPS.

1409 Votes

With snail mail on the decline, are executives at USPS frequently discussing ways to evolve with the times or get into new lines of business in order to stay profitable?

Asked by emily_boeler over 12 years ago

I would like to think that the executives are looking at ways to keep up with the pace of technology and adapt to changes to keep us relevant/profitable. I just don't know if there is a clear solution. Proposed changes as to what lines of business we can get involved in might need approval of Congress. For example, I think the legislation that recently passed the Senate would allow us to deliver alcohol. The senior management seems more focused now on cutting costs instead of being too innovative due to the restrictions on getting into new lines of business. An example of this would be a propsal to cut delivery of mail from 6 days/week to 5 days/week.

1393 Votes

If someone makes a mistake with a zip code (botches one digit, say) but the intended destination is obvious, will the post office still return to sender?

Asked by my-t-sharp over 12 years ago

I don't know the answer for sure, but here is what I think would happen: the letter would probably first go to the city where the ZIP code written on the letter corresponds to. Upon noticing that there is no valid address corresponding with that ZIP code, a clerk at the PO may then notice that the "city" is different than the ZIP written on the letter. After that the clerk MIGHT look up the correct ZIP for the intended city, write it on the envelope and send it to the correct post office for proper delivery.

1376 Votes

I remember as a kid being told that if you want to mail a letter but avoid paying for postage, just reverse the mailing and return addresses, so that it would just be "returned" to the intended recipient. Would that actually work?

Asked by will b. over 12 years ago

I have never thought of that or seen this happen. In your example, if I happened to see that letter in the outgoing mail that I picked up from a house, I MIGHT notice that there is no postage on it and that the address where the PO thinks the letter should go would be at the same house I picked the letter up from. When I pick up outgoing mail, I do look to see if there is postage on the envelope. If you dropped the letter in a blue collection box, the plan might work. The post office might "return for the postage" the letter. In that case the letter would go to the person you wanted it to. It is also possible that nobody picks up on the missing postage and then the letter winds up back in your hands which wasn't your intention. Either way, it is intentionally trying to steal a service which has to be paid for so I recommend NOT to do this.

1349 Votes

What happens if you suspect that a package contains drugs (like if it smells strongly of marijuana or something?) Can you open or confiscate it?

Asked by HaBak over 12 years ago

I have never come across that situation, but if I had any suspicion about the contents of a package, I would alert my supervisor who them might make the call to the Postal Inspectors or local law enforcement. I have no authority to make the decision to open or confiscate a package.

1320 Votes

If a piece of mail has no return address, are you still supposed to deliver it?

Asked by Rebekah over 12 years ago

Sure, there is commonly mail that has no return address. In that case, we deliver it unless it is suspicious. As far as I know there are no rules about having a return address on mail (except certain packages). It is, however a good idea to include one in case the address for the intended person is incorrect and the item needs to be returned to the sender.

1311 Votes

Do mailmen get paid more for working in bad neighborhoods?

Asked by Sunil over 12 years ago

No. We get paid the same wage nationwide. Good or bad neighborhood. High or low cost-of-living areas. All the same.

1303 Votes

Did you ever have to drive one of those right-side-steering-wheel mail vans? How difficult was that to get used to, and do you need to pass a special drivers test for that?

Asked by yelz bellz over 12 years ago

The vehicle which you are asking about is called an LLV (Long-Life Vehicle). There is a newer version out but I'm not sure what it is called. It also has a Right-hand drive setup. The main reason for this arrangement is so we can effect a curbside mailbox delivery and be on the side of the vehicle closest to the mailbox. Also, if we need to exit the vehicle to go up to a door to deliver a package, we can safely exit the vehicle and not worry about exiting the side where traffic might be coming from. (which is the left side of the vehicle). I drive an LLV daily for my route. We did need to pass a driver proficiency course in the LLV which is given by a co-worker who has trained to be a driving instructor with the USPS. There is no extra licensing required besides this training course. It wasn't that difficult to get used to and now it is second nature. The LLVs handle very well in DRY weather. When it is snowy or icy they are much more difficult to handle, especially if there is any incline. The route I deliver is very flat so fortunately I don't have to deal with the terrain issue in inclement weather.

1292 Votes

How come in America you have the Postal Service who you deliver the mail, but in the UK we have Royal Mail who deliver the post?

Asked by edsumnermagic over 12 years ago

I believe that it is just different names for the same type of organizations in 2 different countries. In the US, we call it the US Postal Service. Before that it was called the Post Office Department and was part of the Executive Branch of the Federal Government. The Postmaster General was a cabinet level position, similar to out Secretary of State and Secretary of Defense. In apprx. 1971, the US Postal Service was formed to be a separate quasi-governmental organization. It is no longer funded by tax dollars and is mandated to earn enough revenue on its own to cover its expenses. That has been a difficult proposition as of late so we have had to rely on loans from the US Government (I think) to meet expenses.

1290 Votes

Were you any more nervous doing your job during the anthrax incidents?

Asked by marol over 12 years ago

Yes. When I heard of a couple of postal workers in DC, plus several others dying from anthrax inhalation, I was pretty sure the odds were low of it arriving at my workplace but was still concerned about it. One day in late Oct. 2001, I was delivering a package to a customer and noticed a white powdery substance on the floor of the van, plus more coming out of the package. Since the package was not otherwise suspicious, I delivered it. I also rang the customers' bell to verify they knew where it was coming from and there was was nothing to worry about. They weren't home so I just left the item at their front door. Later in the day, I looked up the recipients number in the phone book and called them to verify that the package had nothing for me to worry about. They set my mind at ease. The time after 09/11/01 was nerve wracking for many, but I'm glad to see that the anthrax incidents were very limited and have had no significant threats that I can recall since then.

1261 Votes

If I receive a piece of mail with no return address, should I not open it?

Asked by bev over 12 years ago

Not necessarily. If it says "presort std" or "Non-profit" in the upper right hand corner (that is known as the indicia) then it is likely a solicitation or advertisement. If it has a stamp or a meter that indicates first class, I also wouldn't be too concerned as long as the item isn't thick or otherwise looks suspicious. Generally if it is a letter-size envelope that isn't too thick , I wouldn't be too worried. I can't guarantee that there aren't dangerous items sent through the mail, but it is rare. I don't mean to say throw all caution to the wind, but I don't like to be an alarmist....unless you have reason to believe someone means you harm.

1253 Votes

Why do some items get lost in the mail? Is there anything I can do to minimize the chance of this happening?

Asked by slowgrind over 12 years ago

I am not sure of the reason why your cards may not get to its intended destination. I would make sure you have the following items taken care of. 1) check to make sure the address is correct and legible (definitely include apt. Or suite #'s if appropriate) 2) put a return address in the upper left hand corner of the envelope. 3) make sure there is sufficient postage on the envelope. Most basic greeting cards require just 1 stamp, but if the item has an irregular shape or contains very rigid contents, there may be additional postage required. We certainly make mistakes and misdeliver or destroy (sorting machines) mail on occasion, but it is more the exception than the rule. So we can't guarantee your card will get to its intended destination by dropping it in a blue mailbox, I can say it is VERY likely it will. Well more than 99% of the time in my opinion.

1249 Votes

Will the USPS deliver mail no matter what the weather conditions are?

Asked by Shel over 12 years ago

Contrary to our unofficial motto about delivering in all weather conditions, we won't deliver if the weather is too severe. If there is too much snow on the ground, or a hurricane, or other severe weather conditions, a decision may be made to cancel delivery. This decision is usually made a local or district level. In my experience as a letter carrier, delivery has only been canceled a couple of times due to a snowstorm, so it isn't a very common event.

1244 Votes

Is USPS hurting any more or less than other countries' snail-mail delivery services? I imagine that it's on the decline everywhere, but wondering if other countries' systems are suffering financial losses as dramatic as in the US.

Asked by Artie456 over 12 years ago

I don't know the answer to that question. I agree with you that it's likely that mail volume is on the decline everywhere as technology spreads and instant electronic communications becomes the norm. I know some countries don't deliver mail 6 days a week and have privatized their postal system. Supposedly our current rate of .45 for a 1-oz. 1st-class piece of mail is one of the lower prices among modernized countries. We are by far the largest postal service in the world in terms of volume of mail delivered so our losses and gains are probably larger due to the scale of the operation.

1243 Votes

Do you think the stamps.com-style "print-postage-from-home" machines will ever become more mainstream? Like, even to the point that the USPS gives them (or heavily subsidizes them) to customers? If customers could print postage at home and leave outgoing mail for their postman, wouldn't that cut down the amount of post office traffic?

Asked by Shane C over 12 years ago

I don't think that this will become more mainstream for a regular household. Most families don't really mail that many items per month to make it worthwhile to subsidize a machine or postage. I don't see a need for most people under a certain age (my guess now is 35 years old) for the the USPS. I mean they may use it for mailing packages (postage can already be printed at home for that without any special device) and not too much else I can think of. We do offer options for customers to purchase stamps at grocery stores, warehouse clubs, via telephone, mail, or the Internet so nobody has to go to the PO now to buy stamps if they don't want to.

1237 Votes

Have you ever been propositioned by a lonely housewife?

Asked by J.T. over 12 years ago

I wish, but It has never happened to me. I have no good stories about romance on the route. As much as it might make a good story, I don't think any small measure of fun is worth getting in trouble (with a husband or boyfriend) or putting a decent job at risk. I keep things professional between my customers and me. No issues that way.

1235 Votes

Am I supposed to tip my mailman during the holidays?

Asked by Aaron B. over 12 years ago

This is a subject that many letter carriers don't like to talk about too much in public. I think the main reason is that I don't think we are supposed to accept any monetary gifts. This being an anonymous forum allows me to be more candid. Around the holidays, many of the residents I deliver to do give me a cash gratuity, or gift card, or some chocolates, etc. By no means is this all of them. Also, because I am a fairly paid (in my opinion) civil servant, I don't expect a tip nor will it affect what kind of service you get from me. That would be totally illegal in my opinion, and it bothers me to hear others talk about their patrons and whether they tip or not. I don't like to talk about this subject with some of my co-workers. That said, I do gladly accept any and all gratuities from my customers and truly appreciate it. The average tip is $20 from my experience. From what I've heard this is also a more regional thing. In other geographic areas, it may be much less common to receive a cash gratuity or anything at all. I've heard of people receiving some alcohol or home-baked cookies. Again, I am only speaking from personal experience. Good question, though.

1229 Votes

Where do mailmen go to the bathroom during a shift?

Asked by brikhaus almost 12 years ago

It depends on what type of route a carrier has. If there are any businesses on the route, the carrier may use their restrooms. Where I deliver the mail, there is a gas station and library nearby. If there isn't a business nearby, maybe a male carrier could just go in the woods, but that would be quite embarrassing if he was ever caught. They could also ask a resident to use a bathroom, but I have never had to do that. Good question!

1207 Votes

Isnt it hard only having 1 day off a week? Do you have vacation time besides paid holidays?

Asked by cjz over 11 years ago

We actually get 2 days off per week. If you are a "regular" carrier, which means not a substitute or PTF (part time flexible) carrier, our National Agreement with the USPS says that we can work 8 hrs per day 5 days per week. Mail is delivered 6 days per week. On our day off, a "floater" carrier will deliver our route. Some offices have rotating days off which means I'll be off Mon one week, then Tues the next week, then Wed. the next week, etc. Other POs have fixed days off meaning a certain route or carrier would be off every Thursday. We always have off on Sunday. I don't mind the schedule and have been doing it for about 14 years. Besides 10 paid holidays per year, we have between 13-26 days of paid vacation per year depending on length of service. In addition we receive 13 days of paid sick leave per year which can be carried over if not used in a certain year. I feel that the amt. of time we have off is very fair. I have had a few episodes in my career where I have been sick for a couple of mos. at a time. During this period, I was never concerned about getting paid or possibly losing my job. There are protections due to being a government job and working under a Collective Bargaining Agreement between the USPS and the National Association of Letter Carriers. You may also be allowed to take a certain amt. of Leave without Pay if you need time off, but don't necessarily have to get paid. I am conservative with my savings so I have used this option at times to save from having to use sick leave.

1203 Votes

Why have I never seen a mailman take a break?

Asked by Eugene65 almost 12 years ago

We are always on a break! Just kidding. I can't say why you don't see mailmen take a break. We are allowed a 10-minute break plus a 30-minute lunch break while we are delivering the mail. I usually take my breaks sitting in the postal vehicle. Other carriers go to restaurants or take-out for lunch. I bring my lunch to save money. I hope this answers your question.

1197 Votes

Is all mail screened for illegal substances?

Asked by g-ride over 12 years ago

No, that would be cost prohibitive for sure. I don't know what gets screened and what doesn't. If mail is going into sensitive places like the US Capitol or The White House, there is a strong likelihood that it is being screened.

1196 Votes

Is my mailman required to come to my house every day even if he doesn't have mail to deliver? I've had to hand deliver my rent checks the last two months because he hasn't showed up the days I've left them out to be delivered.

Asked by L Jensen over 11 years ago

if he has no mail To deliver then they aren't required to come to your house unless they can clearly see you have outgoing mail.

1190 Votes

I had a package shipped from a suburb of Boise, Idaho last Tuesday via standard parcel. This morning I got a message that it was in Denver! Did it really take 7 days to travel 850 miles?

Asked by Jim over 11 years ago

Standard Post is our economical way to ship parcels. The method of transport is usually by truck (ground) vs Priority Mail, which is often by FedEx air transport. For this reason, standard post usually takes longer. I don't know how long your package should have taken from Denver to Boise but 1 week sounds somewhat reasonable. Priority Mail is almost always 1-3 days but you pay accordingly for the faster service.

1190 Votes

I'm sure you heard about that lunatic in Canada who mailed pieces of a dead body to some Canadian govt officials. They said that these packages stunk to high heaven and some were literally leaking blood - how did this get past their postal service???

Asked by naaaaasty over 12 years ago

I am not familiar with that story which you mention though it does sound disgusting. If we ever saw a package that was leaking fluids and/or had a noticeable strange smell, our procedure is to report it to a supervisor who could then decide whether to take any further action with re: to calling postal authorities or local police. I would hope if that same situation happened in the US that the package would be intercepted long before it reached its destination but you can never be sure as a lot of what happens depends on the personnel handling the package and how much they care or are paying attention.

1184 Votes

As an employee, are you able to transfer to other areas in the US if you wanted to? Or are you obligated to stay in the same city you hired out in?

Asked by April over 11 years ago

After working A certain amt. of time in one office you can definitely apply for a transfer through eReassign, an internal website for USPS transfers. You might have to be a career employee to do that, meaning not a temporary hire. When transferring to another location, you might lose seniority when it comes to picking vacation days or bidding on job assignments, but you won't have your pay cut if you transfer as the same occupation. (Letter carrier to letter carrier, for example) Fromy I office we have had many employees transfer out over the years. It sometimes takes awhile, but it can happen. If you want to transfer its a good idea to have a good work record re:attendance and safety, as the office you are going tO will want to know about it. Thanks for your question.

1179 Votes

With the price of gas so high, why doesn't the postal service convert to non-gasoline vehicles?

Asked by BlackberryGuy over 12 years ago

Good question. I think that it would be too expensive upfront as you mentioned, and the USPS doesn't seem to be in that good of a financial position right now. It is true that the LLVs we use get very poor gas mileage as we are starting and stopping the engine many times per day and some of us drive very short distances. I get the impression that the USPS is currently in more of a survival mode than in being too innovative as of late. We probably could use some type of congressional relief of our current requirement to prefund future retiree health benefits This requirement is resulting in significant paper losses for the USPS which probably also hampers the drive to be more eco-friendly and economical.

1160 Votes

Have you ever witnessed a carrier intentionally tamper with mail so it is un-deliverable (like tape over the address... I think a carrier did this to my package), steal the contents, etc.? If you haven't witnessed it, do you think it's likely?

Asked by Disappointed almost 12 years ago

I haven't witnessed anyone deliberately tampering with a package, though every now and then a box arrives empty, so it could have broken open in transit or tampered with. If a carrier were to do this on any regular basis, customers would become suspicious and probably call the PO. If the PO rcvd too many calls about 1 route, I imagine they'd get suspicious and look into it. Overall, I think tampering and theft is rare but I am sure it happens in such a large organization. Thank you for the question.

1157 Votes

actually, the money was just put into my home mailbox and disappeared after the mail was delivered....do i assume the mail carrier has it?

Asked by $400-less_none-the-smarter over 11 years ago

Sorry for the slow reply. The letter carrier possibly just took the envelope without looking to see if it was addressed or had postage and put it in the outgoing mail. If that happened it is doubtful that it would appear again. Did u ever try contacting the PO? I am not sure they would be of any help. I understand this may be a tough one to solve.

1155 Votes

If it snows and I have a curbside mailbox, what's my obligation to make it accessible to the mailman? I've had some mailmen who delivered when the box was surrounded by 4 ft of snow, while others have skipped us when there were a couple inches.

Asked by G.C. over 12 years ago

I don't know the regulations exactly when it comes to curbside delivery. I can assure you it is printed somewhere, possibly on the USPS website. I think that the carrier has to be able to approach your mailbox, deliver and then drive away without leaving the vehicle. That said, some carriers I know would rather deliver the mail and not have to bring it back to the PO and then attempt delivery the following day. I understand the frustration with the inconsistency, but If I had to pick one way or another, it is acceptable for a carrier to skip a delivery if he can't get to a mailbox for the reason of too much snow or a car blocking the mailbox. The school of thought might be that if we deliver when there is 4 ft. of snow on the ground, what incentive does the resident have to clear a path to so the carrier can drive his vehicle directly up to the curbside mailbox?

1153 Votes

It's no secret that post offices have reputations for being insanely slow and inefficient. Does the USPS "care" about this and try and actively improve it, or is it just accepted because the public has little choice but to use their services?

Asked by Shana over 11 years ago

That is true in many offices, probably more in urban environments. I don't know if it still happens, but a supervisor sometimes does a lobby sweep to see if anyone on line can be helped without having to see a clerk. (Like picking up mail that was on hold). They employ "mystery shoppers" who come in unannounced and make notes of the efficiency and accuracy of the clerks. I think that the USPS does care about providing good customer service, but it's hard to really effect change among workers who don't care that much. I guess I am fortunate to work in a decent office where most workers do a fair job. I don't think I have thoroughly answered your q, as I don't have inside knowledge of how upper management feels about their service.

1137 Votes

Is it considered bad practice for mailmen to enter liquor stores in uniform?

Asked by Tom over 11 years ago

Not if they are delivering mail to the liquor store! But seriously, I don't think it looks good if they do, but I don't know of any rules that forbid it. We definitely shouldn't be drinking any alcohol on the job, but a reporter in the Phila. Area did an exposé that showed a few carriers spending a long time at a bar drinking when they should have been delivering mail.

1122 Votes

If I moved out of my apartment & havent notified the post office for change of address and am expecting mail to go there. Can I just show the mailman my ID and get the mail from him instead of him putting it in the box and landlord writing no longer

Asked by AA over 11 years ago

I am not sure about this one.The mailman might have to put the mail in the box and not be allowed to hand it to anyone even if they had id. It is in your best interest to put in a change of address to your new residence or a PO Box.

1112 Votes

How do you pass the drivers test for the CCA?

Asked by JTDN over 11 years ago

Having never taken the CCA driving test I can only offer tips.

1. Pay close attention to the driving instructor/examiner

2. obey all traffic signals and speed limits

3. 2 hands on the steering wheel while driving

4. Curb your wheels when parking

5 anytime you leave the driver's seat, the ignition must be off and take the key with you.

6 use your mirrors especially when changing lanes or pulling away from a curb

7 Try to avoid going into reverse unless it is necessary.

1110 Votes

I have my first shadow day this week and then start training next week as a carrier assistant. If you dont get a uniform allowance for the first 90 days, what am I supposed to wear while on the job?

Asked by Meghann over 11 years ago

when you call the office you are going to, please ask them what to wear. If you won't be contacting them by voice before you report to that office, here is what I'd recommend. Pants (jeans) or shorts. A t-shirt, or single colored collared shirt with a couple of buttons. comfortable walking shoes. We generally wear black uniform-allowance approved shoes with an anti-slip endorsement. SR/USA is what the label says. A baseball cap if it is sunny where you deliver. Bring a jacket or sweatshirt as well in case it is cold. Sunglasses. A pen. The office should provide you with a mail satchel and dog spray. Good luck and I hope it goes well for you! Bring your USPS ID card if you have already been issues one.

1108 Votes

If mailman loses a package with insurance and signature required, does he get in a lot of trouble?

Asked by ButterBean over 11 years ago

I am not sure about this. I have never seen it happen where a carrier lost his job or was disciplined. I suspect they may get in trouble if it can be proven that they were negligent In being careless with the item. Domestic Registered mail is probably the worst thing to lose. Custody of the item must be signed for with each transfer. It is a good question though As there can be VERY valuable items in the mail worth many 1000s of $$.

1105 Votes

I am 57, in good shape, and would be interested in being a mail carrier. I love walking. I took a sample postal exam and scored all questions correctly. Would the USPS hire a 57 year old?

Asked by Rob over 11 years ago

Thanks for your question. I believe the USPS would hire a 57 y/o as long as you can physically do the job. There can be a lot of walking depending on the type of route you have. Some neighborhoods have mailboxes at the curb and you deliver directly from a postal vehicle.

1101 Votes

I used 1st class Int letter frm Michigan to Malaysia. Sent on 08/21 Current status: Processed Through Sort Facility, ISC Chicago IL 08/30. Does this mean that it has left USA? How long does it take usually? Thanks :)

Asked by Adelene over 11 years ago

The ISC is the International Service Center. There are several around the US that handle the incoming and outgoing international mail. For logistical reasons, they are often found at or near major airports. On the USPS website, I looked up 1st class mail int'l letter to Malaysia and it didn't give any time estimate of how long it would usually take. You can do a google search for "Michigan to Malaysia Mail Delivery Time" and see what results you get. My very non-scientific answer would be at least 10 days.

1096 Votes

I had an old roommate drop off last months rent and (like a genius) they just put $400 cash in loose twenties in the mailbox. Didn't realize until after the USPS closed. Is it illegal to have anything in a mailbox except mail? What should I do now??

Asked by $400-poorer | none-the-smarter over 11 years ago

Your roommate put the money in a sealed envelope into a blue collection box or a box inside the Post Office? if it happened today, you could possibly go to the Post Office that services that mailbox ASAP (early tomorrow AM) to see if they could retrieve it for you. Time is of the essence because mail from city collection boxare or POs are often sent directly to a mail sorting plant which would have no idea where the envelope came from. I don't think it is illegal to have anything else in a mailbox excerpt that it may never get to where it's going if its not a piece of mail. I hope this helps somewhat.

1091 Votes

This is probably a first .. But do you think a full-time college student can keep up with at least a part time job as a mail carrier? The salary is attractive to me, but I feel like leaving college for it would be an awful idea. Thank up for any help

Asked by David over 11 years ago

Possibly. I would think its a good idea to stay in college even if it means giving up this opportunity. There will probably be opportunities in the future for city carrier assistant positions.

1081 Votes

Do you wear gloves when you deliver mail because of anthrax / ricin scares? Are postal workers really scared of that stuff, or do they just see it as a super-rare risk like a plane crash or something?

Asked by Izie over 11 years ago

I don't wear gloves when handling the mail though some co-workers do. I did for a little while when my hands got very dry and cracked due to paper and working outside. During the Anthrax scare in 2001, some coworkers did wear masks/gloves for a short while. It definitely was a scary time but thankfully it didnt last long. Sadly, 2 postal workers did die of inhalation anthrax. I would say most of my coworkers aren't scared of this because it is rare.

1080 Votes

I live in the city limits of a small town. Many years agoI put a curbside mailbox at the foot of my yard because I wanted to. I am 60 yrs old now with health problems and requested my mail to be delivered back to my box on the porch.Now they wont.

Asked by Pam almost 12 years ago

I am sorry to say that I don't know enough about this. If you had a medical note that you couldn't go to the curb, maybe that would help. The reason why it may not help is the PO might wonder how you get other things done. For example, a home health aide could get the mail for you. Curbside delivery is more efficient for the USPS Which may be why they are reluctant to honor your request.

1069 Votes

How can I tip a PO Box mail man?

Asked by Joe Mass over 11 years ago

Good question. If the deliver to a PO Box, they are almost always a Clerk who works inside the whole day. I don't know exactly how to tip them. If you know their name, maybe you can mail a letter to them c/o of the Post Office. Hopefully it would get to him/her.

1063 Votes

I accidentally put a regular letter into an express mail container. will my mail get through? or will, it, ugh, be returned to me?

Asked by cckk over 11 years ago

It is very likely that the mail will be delivered and not returned to you. This happens often, so don't be worried.

1052 Votes

Depart USPS Sort Facility

Asked by micheal frazier over 11 years ago

Are you asking what this means? If you see this on the tracking info of a parcel, it usually means it has left a centralized sorting facility (often a Processing and Distribution Center). The next step is usually the destination PO, but it could go to another sort facility if the parcel is traveling a long distance. I hope this helps you!

1048 Votes

Did you relocate to where you were hired or did you wait until there was an opening in your area? Did you start as a carrier?

Asked by cjz over 11 years ago

I am in the same office that I was hired in. I live about 35 minutes from work. I was hired as a carrier, but some clerks have become carriers and vice versa though they are represented by different unions and have a different pay scale. Carriers make a higher Wage. The exam I took was specifically for a certain area that would be hiring on Long Island, but not one specific office.

1038 Votes

I am in first grade and have a project about mail carriers. What is the best part of your job? What is the most challenging part of the job?

Asked by Stella over 11 years ago

That sounds like a good subject and I'll be gland to help. The best part of my job is the indpendenence I have most of the day while delivering my route. I can listen to a radio or iPod or just get lost in my thoughts. The route I deliver I am so familiar with so I can do it without much deep thought required. The most challenging part is when we get overwhelmed by mail volume and you feel like you can never get a handle on it. The reality is that this doesn't happen too often. The holidays create substantially more parcel business but that's about it. People don't mail as many holiday cards as in the past. It would also be a challenge if the USPS decides to cut delivery from 6 days/week to 5 days/week. This would make the 5 days that we deliver mail so much heavier. I hope this doesn't happen unless the overall mail volume continues to drop. I hope this helps!

1031 Votes

Can a mailman use his Ipod or mp3 player while delivering mail on his route?

Asked by Brian over 11 years ago

When walking on my route, I use an iPod to listen to podcasts, but only cover 1 ear with it for safety reasons. I don't know the official rule on using one while delivering mail, but I've never had a problem. While driving, I think this would be frowned upon even if only 1 ear was covered. As you can see from most of my answers, I have a very limited view as to what goes on in other POs, so I don't like to speak in terms is absolute rules.

1016 Votes

I am a female thinking about becoming a city letter carrier. Will I be safe? Also, I can only work Monday-Friday. Can I do this?

Asked by Kelsie over 11 years ago

We have quite a few female carriers In our office. As far as it being safe, I would say it is, but I don't have a female's perspective on it. The woman must be assertive in rebuffing any unwanted advances and be aware of their surroundings. I know it is a vague answer. As far as only working Mon-Fri that would likely be a problem since we presently deliver mail mon-Sat and new hires rarely get their choice of schedule.

1016 Votes

As a city carrier assistant are you driving the truck ? and how flexible is the post office with scheduling , im still trying to go to school full time. and am worried that i might have to let this opportunity go by

Asked by Noah over 11 years ago

You possibly would be driving a postal vehicle as a CCA. The PO is probably not too flexible in scheduling unless they have so many extra people to cover the assignments. I don't know anybody in my office who was able to go to college full time and work.

1012 Votes

My mailman suddenly out of the blue stopped delivering my mail because I took the name card out of the box for ONE DAY. I had made the name card myself in the first place. All my paychecks were returned and I can't pay my bills. Can he do this?

Asked by Lori over 11 years ago

I am not familiar with the name cards, but I am thinking that once he saw it removed, maybe he thought you moved. I still don't think he should have stopped delivering the mail if there were no Hold Mail or Change of Address request submitted. Did you call the PO to have this rectified?

998 Votes

I have been offered a job as a CCA, I am worried about the working hours, because I have two small kids and they are starting school, will I be able to drop and pick them around up 7 am to 6 pm.
What will be max working hrs. Is it shift system

Asked by Laksi over 11 years ago

I don't know what the hours sechedule would be like for a CCA. from 7a-6P would seem like a lot more than would be be offered at the beginning. Each office schedules CCAs as needed so I can't speak to how you would be used. I wish you well for sure.

996 Votes

Did you always want to be a mailman? What inspired you? How much did you need to study?

Asked by MU over 11 years ago

When I was younger I wanted to be one, but then I went to college and tried pursuing other interests. When my other jobs didn't work out, my father recommended taking the Postal Exam. I didn't need to study too much. The exam was some memory items, following oral instructions, and some address verification. I am not sure what the test is like nowadays. I don't know what inspired me. My brother is a clerk at another Post Office on Long Island.

995 Votes

I just moved in to a 2-family in Brooklyn with an upstairs & downstairs apt. There's a flight of stairs up to my porch. There is currently a communal mailbox. I mounted my own box near my door. How can I tell the carrier I'd like my mail to my box?

Asked by Tom over 11 years ago

I am not sure how to do this. One option would be to put your name on your mailbox and also tape a note to the communal box that says "please deliver mail for (your name) to the other mailbox" Also, using telling people your address please include the word "up" or "upstairs" after your street address. I don't know that Any of these options will work. You could also call or visit your local PO and speak with a delivery supervisor to see if this procedure is allowed. Thank you for your question.

991 Votes

how do you know the difference between first st and 1st st, both could be the same street or two totally different streets

Asked by Tom Landry over 11 years ago

that's a great question. I don't come across that problem in my community. The main problem here would be "ln" vs. "st" or "ave" and we don't have too many repeat street names (I.e. Cedar St, Cedar Ln). I am sure what you've described does occur in some places. In that case, maybe the PO would somehow request one of the parties to get their house # or street name changed, though that is unlikely. I would think that "first" an "1st" are synonymous but maybe you know of a situation where they meant 2 physically different streets. The key is to make sure whomever you give out or type in your address anywhere that it is exactly correct with the correct ZIP code.

988 Votes

If I add a envelope in my PO box with a popped up sticky note for the postman, would he get it next time mail went in the slot? For leaving him a tip.

Asked by Joe Mass over 11 years ago

Great idea. That should work out fine. That's actually how I give a tip to my letter carrier. I live in an apt. Building so we have a bank of mailboxes in the hallway.

988 Votes

Do you ever feel lonely when on your route, or do you enjoy the alone time?

Asked by rootinpootin over 11 years ago

Great question. There are times when I wish people were around, but more often than not,I am okay with the solitude. I listen to podcasts about different subjects so I feel I am being paid to exercise and learn. The route I deliver is comprised of many residents who work during the day so I really don't see many. Then there are some senior citizens who seem To always be around. Fortunately, they aren't too long winded as they don't really give you extra time to chat for long.

985 Votes

Is there a way to find out how long an address has been in service or receiving mail?

Asked by Tiffany over 11 years ago

I am not sure about that. I would think as long as the building/house has Been in existence, it has rcvd mail service. Records obtained through your municipality can sometimes indicate when a structure was erected.

981 Votes

How does insurance work if the package gets lost along the way? My tracking has said out for delivery for two weeks now. Do I get payment for the amount of insurance I paid for no questions asked?

Asked by ButterBean over 11 years ago

There is a claims process to be followed when item is missing. I am not sure of the details of this process. There may be some questions asked, but if our tracking system shows as "out for delivery" and no scan afterwards that is a good indication that something went wrong and you'd probably be entitled to a refund.

977 Votes

CAN YOU EXPLAIN TO ME IN DETAILS HOW TO FILE A GRIEVANCE FOR LETTING A CARRIER USE AN LLV WHEN THEY HAVE NOT BEEN TRAINED,,BUT WOULD NOT LET ME USE IT AND I HAVE BEEN TRAINED,,JUST ASKING ,,THANKS

Asked by BLAKE over 11 years ago

I am sorry that I have no experience in filing grievances. I don't know what remedy you would look for as a remedy. I agree that it seems wholly unfair that a carrier who is qualified to drive and LLV wouldn't be giveN priority over one who doesn't qualify. It also seems unsafe To allow that. I would recommend speaking with a shop steward if there is one, or the Regional Administrative Assistant if there is no NALC shop steward.

976 Votes

If I mailed something on Saturday evening, but forgot to place a check in the letter, could I ask the mailman on Monday for my letter back?

Asked by VV over 11 years ago

Unlikely. Mail that is collected from either a residential mailbox or blue collection box is often dispatched to a central sorting facility the same day. Even if the mail were not sent out to the central sorting facility, the volume of mail collected would probably preclude anybody from going through it to look for your 1 letter.

972 Votes

my letters come back with a stamp saying postage due. what does that mean? and they wont send my letters this has happened about 3 times now same letters going to the same place.

Asked by Kelsey Barclay over 11 years ago

Usually that means that insufficient postage was applied and the item is being returned To you for more postage. Was your letter shaped like a square or otherwise abnormally shaped? Those letters need .20 add'l postage. Was there an amt. written next to the "postage due" stamp? Usually one "forever" stamp is sufficient to cover the postage for a letter unless it weighs more than 1 oz.

971 Votes

Is it illegal to walk through my yard especially when there is a sidewalk from the sidewalk on street to our mailbox?

Asked by JulieAnne over 11 years ago

Generally for efficiency purposes I've always been told to take the most direct paths betweeN mailboxes even if that means going through a yard instead of out to a sidewalk and then back up a walkway to the next resident's mailbox. If an hour explicitly (in writing) requests we don't cross the lawN or yard, we would/should honor that request since it is their property. for the most part I get very few, if Any, requests not to cross a yard.

965 Votes

if I mailed 2 letters around 1pm in the blue drop off box and then it started to rain hard an hour later, do the letters or mail in the blue box get wet!? It happened that day and even today!! Or r the letters untouchable from rain in that dropbox

Asked by Natalie over 11 years ago

The blue collection boxes that you are referring to are shaped in a way that is unlikely for any water to get inside from a rain storm. I don't recall ever collecting wet mail from those boxes. The only thought I have about this is if its pouring and the letter carrier goes to empty the box, there may be a short period of time where the mail gets wet. I would say its nothing to worry about.

964 Votes

A few times my neighbor has come to me to tell me that a package for her was coming to my house. I've seen her going through the mailbox at the house in the corner that's 4-sale. I'm becoming suspicious of criminal activity. Should I be concerned?

Asked by Luis over 11 years ago

it sure sounds suspicious to me. why doesn't she just get the pkgs delivered directly to her house. I don't know if you should actually report this person, but you can say that you will no longer accept a pkg for her addressed to you. Also, she shouldn't be going through another house's mailbox.

963 Votes

The mailman at my mother's house won't deliver my mail to her house, even though I use her address as my permanent address. (I have not sent a change of address from her house.) What can I do to have him deliver it there? I am not local.

Asked by Just Me over 11 years ago

It is surprising to me that a carrier would purposely not deliver mail for a certain name if there is no forwarding order for that name FROM that address. I guess the mail is being returned to the sender? My recommendation is for you to see if you can contact the PO that services your mother's house and make it clear that mail for you should be delivered to as addressed (to your mother's house). Another option would be for your mother to speak to the letter carrier directly and say that her son (you) should have his mail delivered as addressed. I hope this helps.

961 Votes

So I was waiting for a letter and the person that send me the letter didn't glue the back part of the envelope , just kind of put it through the inside the paper when u close the envelope. And is it possible that the letter fell cus it had an open .

Asked by shay over 11 years ago

It is possible that the letter fell out in transit. If the letter is found loose in the mail and it can be determined an address it belongs to, then it would probably be sent along. The envelope also should wind up either at the sender or recipient, possibly with a stamp saying "received unsealed" or "received without contents"

960 Votes

when postal carriers have their weekly advertising paper thats delivered with regular mail, can they decide not to deliver that advertiser paper to business's and only households?

Asked by Jan over 11 years ago

We can't pick and choose who gets the weekly advertising paper. The mailer usually would specify "residential customer" or "postal patron", the latter meaning every address gets the mailer. I know for sure there are carriers in my office who make claims that such and such business or person doesn't want the weekly advertiser. They don't deliver weekly advertisers to each address. The truth is we don't have a choice. The mailer pays us to deliver the mail.

957 Votes

If the lock on my mailbox is broken, will the post office hold my mail?

Asked by Taylor about 11 years ago

I am not sure about this. If you called them and said you feel that your mail isn't secure where it's left with the broken lock, maybe they would hold it at the PO until the lock is fixed. In your situation, I am not sure who has responsibility to fix the lock. The PO or you the customer. Thanks for your question.

955 Votes

I order a lot of mail because I'm not able to get out and get things. Well my mail man will sit outside my house honking his horn. Mind u I have 4 babies 3 in diapers and if I don't go out and get it he will not leave it. He takes it to the office

Asked by Pauline over 11 years ago

I can't see why the carrier doesn't come to your door if the items to be delivered can't fit in your mailbox. If the house is a certain distance from the road, they aren't required to come to your house. I don't know what that distance is. I'm sorry for your dilemma, but am nOT Sure what to do.

952 Votes

why wont mailman put small bubble mailer in mailbox takes it back to post office and wont redeliver

Asked by k.j1111 over 11 years ago

I am not sure why he would do this. Generally if an item will fit in a mailbox and doesn't need a signature,it should be delivered like any other piece of mail. Do they leave a notice for you to pick it up At the PO? If so, maybe when you pick it up,ask a supervisor why this might happen. Our job is to deliver mail, not to NOT deliver mail.

952 Votes

How do You keep the mail dry during rain ??
Thank,Mark

Asked by mark25251999@yahoo.com over 11 years ago

Not easily. I have a walking route so when it rains, the mail will often get wet. Usually, I would carry a bundle of flats on my arm so I Hope that the items on top are only exposed to the rain for a short time. I can also hold the mail close to my body so my rain helmet may deflect the rain away from the mail. If it is a real downpour you sometimes just wait it out. I don't come across that situation in NY too often. It is also not too common to get a complaint about wet mail. Maybe customers understand if it has been a wet day outside. We also can store some mail in our satchel which has a flap to keep out the rain.

946 Votes

do mailman usually check the box im waiting for taxes and it has been a while. i recently put my name one the mailbox for this reason but i watched mailman and he was in routine and didn't even looked like he payed atention

Asked by Alex over 11 years ago

I don't know what other carriers do, but I pretty much know every name that goes to each house on the route I deliver. The route I deliver isn'tvery transient so it is easy to do that. if I am not sure about the name going to a certain address, I put a question mark next to the addressees name and deliver it. By doing this I hope that if it is incorrect, they will leave me the letter the next day. many carriers may just deliver based on the address and not pay attention if there is a forwarding order on file or Not. The boxes I deliver mail to don't have a name label next to them. Unfortunately, there are some carriers who aren't very diligent at their job and they make mistakes more often than most. In the situation you are asking about if the mailman wasn't paying attention to the names, then a correctly addressed tax check should get to you.

943 Votes

I'm an RCA for the Post Office myself for the last 6 months. Can you explain the differences between the City and Rural Carriers that you have noticed in the last 13 years that you have worked? I have noticed many similarities and differences.

Asked by RuralWayne over 11 years ago

we have a couple of rural carriers in our office. I think the main difference is that the rural carriers are not manaGED as closely as city carriers. They usually work a lot less hours than a city carrier and can go home when the job is done. They are paid a set amt. each day whether it takes 4 hrs or 8 hrs to complete the route. Rural carriers use their own vehicles sometimes and dont wear uniforms. Rural carriers and City Carriers are represented by different labor unions and have separate collective bargaining agreements with the USPS. There are pros and cons to each craft, but I think having a rural route Usually means getting to go home much earlier than city carriers. Each year there is a mail count for the rural carriers when the route is adjusted up or down based on volume. This results in either a raise or lowering of their salary.

937 Votes

i put a letter for my neighbor in my mailbox with a stamp,he turns around a puts it directly in her mailbox..now the neighbor thinks i fooled with her mailbox and is saying that i commited a crime.how can i prove i didnt touch her mailbox?

Asked by mel over 11 years ago

You definitely didn't commit a crime based on the question you wrote. If I see a letter to go from one house to a future house on my delivery route, I usually won't deliver it. I put it through the mail processing system to be delivered the next day. I don't know what your mailman did was wrong since I don't know the rule about this. You can show this post to your neighbor to maybe convince her that it was the letter carrier and not you who deliverec the letter to them.

937 Votes

Hi,
This is re: the new purchased home in Fontana, Ca. There is a mail box by the front door of the home. He is claiming I need to buy a pedestal mail box and have it torwards the street. I tried looking up Code for this & I can't find nothing.

Asked by Carlene over 11 years ago

To follow on to your previous Q, I don't know anything about forcing someone to move a box to the street from the house. I know it is more efficient for the USPS to have curbside delivery. Could you call the PO to see what they say? I have a feeling you'll get some bureaucratic runaround as to why you need to purchase a box for street delivery. If you live on a rural delivery route, you would definitely need a curbside box, but I suspect you live on a city route due to the fact that a mailbox was near your front door when you purchased the house.

926 Votes

So I just got hired as an RCA 45 minutes away from my house. Would it be bad if I found another CCA job closer to my home in like the first month and asked to leave. Also if RCAs drive their own car do they get paid for the gas they use?

Asked by Donald over 11 years ago

I am not sure if it would be bad or good. From an outsider POV,it would make sense to work at a closer office if there is no compelling reason to travel to the further office. I don't know if RCA get extra gas money for using their own car. It may already be included in the daily pay for the route. City carriers do get paid for mileage and for parcels they deliver if they use their own vehicle. You can try to contact the NRLCA to answer that q.

925 Votes

Hi,
I just purchased a house in Fontana, Ca. We are in the process of fixing the home before we move in. The post man told us we have to buy a new mail box and put it near the street within 10 days of moving in. I can't find anything online about it

Asked by Carlene over 11 years ago

Congratulations on your house purchase. What has the letter carrier been doing until now and did your house have a mailbox to begin with? I have no information on the time frame that a mailbox has to be put up. I do, however know that the letter carrier doesn't need to deliver the mail if there is no proper mail receptacle available. I don't know the limit, but at our office, we'll usually hold the mail for 10 days if we know a new resident is coming but not moved in yet. After that, it is possible that the mail can be returNed to sender as "No Mail Receptacle".

922 Votes

My mailman is trying to change my mailing address without my permission in the middle of receiving important legal and federal documentation. He refuses to see me and the post office consists of two people. Can I legally stop him?

Asked by Wilson over 11 years ago

How do you know he is trying to change your address? Are you receiving notification of such info. I would say it is illegal for a mailman to change anybody's address without proper authorization from the person who the mail is addressed to. If you can't get any resolve from your local small PO, I'd recommend calling the district office or maybe even the postal inspectors if you feel it is criminal what is being done. Call 1-800-ASK-USPS. Good luck as I don't have any real insight into this issue.

920 Votes

I accidentally put a FedEx envelope in the us mailbox that was next to the FedEx box. (I know, real dumb!):-(
How do I retrieve it?

Asked by Patricia over 11 years ago

I know this answer may be a little late, but I think the PO might just put it in the FEdEx box for you but I can't say for sure. We wouldn't just discard it. Did you try contacting the PO that services that mailbox?

915 Votes

My mailbox was ranned over this morning and is on the ground. I will try getting it back up till tomorrow afternoon. My question is, what is the mailman mostlikely going to do with my mail? Put it inside, even tho its on the ground? Or take it back?

Asked by Kary1989 over 11 years ago

I am not sure what the mailman would do. If it were me, I'd deliver it to you even though it means getting out of the postal delivery vehicle. After several days, I may leave a note requesting that you fix the box or get a new one. I also may stop delivery until a new mailbox is put up but I wouldn't return the mail to the sender unless you waited a very long time to fix the mailbox (which isn't what you are indicating at all)

i just want to reiterate that is what I would do and that doesn't mean the same for other letter carriers.

914 Votes

I sent a letter to a friend in a county jail, found out later they had been transfered a day and a half after i sent it, to another county jail nearby. Im an hour away, Its been a week, it hasnt been returned to me is it safe to assume they got it?

Asked by Krystill Minnesota over 11 years ago

It's possible that the mail would have been forwarded to the nearby jail. I am not familiar with if jails do that. If you don't get it returned to you I would hope that the jail staff at the old jail sends your letter to the nearby jail where your friend is. I am not an expert on this but I'm sure it's common for inmates to be transfered and people writing to them may not get the news right away.

912 Votes

I order something from Ebay, but I never rec'd it. The shipper provided a tracking number & when I checked it, the packaged was marked delivered. The problem is that it was never delivered to ME! Now the shipper wont refund my money. What can I do?

Asked by Hazel over 11 years ago

It is possible that the package was delivered to the wrong address if it shows as delivered. I don't know what can be done. The tracking just proves that the item was delivered (somewhere). Most reputable shippers would take your wORD for it that you didnt't rcv the item And refund your money.

911 Votes

Why does it take so long to receive letters from camp probations, is it because the mail man has to drive up the hills and get outgoimg mail,?

Asked by shayla over 11 years ago

I have answered your question below. I don't know that the terrain would have anything to do with why mail takes longed to be processed. The probation camp should be rcvng matable least 5 days per week, and probably 6.

911 Votes

Do you get done delivering mail early on Saturday? or is it like any other typical day for mail?

Asked by vanagain over 11 years ago

I don't get done any earlier on Saturday's. the mail volume is sometimes lighter but it doesn't often make a huge difference. For carriers who deliver to offices that are open only M-F, they might finish earlier but are then given additional tasks to make up for that "down time". Good Question!

909 Votes

how can I find out is someone is using my name to have this delivered to there house using my name

Asked by jenn over 11 years ago

I am not sure. As long as you are getting all the mail you think you should receive and aren't having any unauthorized charges to your credit card or deductions from your checking account, there is probably nothing wrong. Is it possible that the other house has someone with the same name as yours. As long as the name being used isn't connected to you financially or legally I don't think you need to worry about ID theft in this case.

909 Votes

I had someone send mail to me on August 1st. They live in the same state. It should've been here already. Anyway, my question is, if they forgot 1 number of my zip code(1234 instead of 12345) what would you say happened to the letter?

Asked by Johnny over 11 years ago

You should have rcvd the letter by now. If they left off a digit in the ZIP code but the remainder of the address is correct, I think the letter would find its way to you. At worst it should be returned to sender. I can't think of anything else that would happen with the letter

908 Votes

if you don't have 2 year documented driving experience. is there any problem for job cca 1 usps job.

Asked by ani over 11 years ago

I don't know the answer to this question., but here are some thoughts. It is very important to have a safe driving record since safety is often talked about at work. Being injured on the job is very costly to the USPS, and if one is injured during their early employment with the USPS, they could be terminated. If the requirement is to have a 2-year documented driving experience, I don't know any way around that rule. It is there for a reason..safety!

903 Votes

Hey Dave, I recently took the drug screen about 2 1/2 weeks ago for a job with the usps and have still not yet got a response or further instructions as to what's next. Do you think this is normal? Is it because the years almost up? What's it opinion

Asked by Matt E about 11 years ago

Hello. I wish you well in your pursuit of a career with the USPS. I don't have any specific insight on how long it should take to get a reply after taking a drug screen, but 2.5 weeks doesn't seem like an overly long period of time to have elapsed so far without hearing a reply. I don't think the fact that the year is almost us has anything to do with the fact that you haven't heard a reply yet. At least I don't think that would have any great impact on the reply time.

900 Votes

Thanks Dave for all your helpful information! I read your blog frequently and learn a lot. Are you happy in your profession? If you roll back time would u? What do you like most/least? If your child was thinking about becoming a CCA what do u say?

Asked by Dustin over 11 years ago

Dustin, I appreciate your kind words and am surprised by the number of q's being asked about being a letter carrier. as to whether or not I am happy with my profession isn't an easy answer.i generally like it and get along with most of my co-workers (though you may only see the, 2+ hours per day in the office) and am fortunate to work in a fairly affluent and safe community. There are times where I doubt that I can do this an entire career and other timsay where I know this is one of the higher paid jobs (and stable) without having a skilled trade. I have been out sick for much of this year and hope to return to work soon. Not once during that time was I concerned about my job being in jeopardy. If I could roll back time, I am not sure what job I would do. Nothing pops into my head right now that I'd rather be doing for a similar wage. I enjoy the independence of delivering mail and not having much office drama. I also like some of my co-workers and occasionally socialize off work. I don't know that I have a least favorite part. The management can sometimes be irrational in their demands but I try to not let it bother me and do the best I can. I would recommend being a CCA as long as they knew the pros and cons of the job. Once you are a CCA, you may eventually become a regular letter carrier which provides higher pay, paid holidays, health insurance options, and sick/annual leave. As a CCA, I believe you get only a little (if any) of the above benefits. Thanks for your thorough question. Feel free to keep asking.

900 Votes

I was just hired as a RCA today. How do the raises work? Do I even get raises or benefits as an RCA?

Asked by Donald over 11 years ago

From what I understand RCA get certain types of leave (maybe sick or annual), an hourly wage and i dont think any other benefits. The hourly wage might be converted to the rate for the amt. of hours a rural route is evaluated for. An example would be that you get $120 for the day no matter how long (or short) it takes to complete the route. A good source on this might be the NRLCA, the bargaining unit that negotiates contracts with the USPS. you can look them up on the web. Good Luck!!

900 Votes

I heard recently that there was no longer overnight shipping and it could take up to 2 days. Is that true? or is there still overnight option?

Asked by anagain over 11 years ago

Depending on the destination and originating office, it is possible that overnight shipping may not be available. I don't think this has changed much except that the name of Express Mail is now called Priority Mail express. The overnight shipping option is still very much an available product.

899 Votes

Hi
If I have tracking on a package and the recipient refuses delivery, does USPS still provide tracking information until it gets returned to the sender?

Asked by dhflannagan over 10 years ago

I believe that the tracking should be for the entire time that the package is in transport whether it is going to the recipient or back to the sender. I have rarely come across this situation, but if I saw a package being returned to the sender who lived on my route I would make sure to scan it on delivery back at the sender's house. But like everything that I comment on here, I use the word "should" because I come across many inconsistencies in when items are scanned. The management is fairly vocal in my office in making sure we scan all items with a tracking barcode (which is a good thing), but I lack confidence in the USPS as a whole in doing things correctly and consistently. Thanks for the question.

899 Votes

I accidentally shredded an envelope that had been returned to my PO box because I had the wrong address on it. I needed the proof from the returned envelope to prove that I had mailed out the bill on time. Is it possible to retriev that information.

Asked by Beatriz Perez over 11 years ago

Not that I'm aware of. The PO doesn't keep track of items that it returns for wrong addresses. You could tell the company that you owe money to what you did when you got the envelope back, but I don't know that it will be enough to have them waive any penalty or late fees.

896 Votes

I just shipped a package (USPS Priority w/tracking #) & realized (2 late 2 intercept @ my post office) that I wrote 1 digit in the house # incorrectly on address label.
How can I notify the receiving post office? Don't want wrong person to get it

Asked by Elizabeth over 11 years ago

I would call 1800AskUSPS to see if you can get the phone # to the destination PO or at least get the message to them about the errant address. It is possible that the letter carrier who sees the package at the receiving PO knows where it's supposed to go and will deliver it accordingly. That depends on the carrier's familiarity with the names on their route and/or if they even receive the errantly addressed package at all. That would occur if one street is broken up into 2 or more carriers which is common based on the route layout and size of the street. I hope it works out for you

893 Votes

I sent a letter with two stamps that I bought, but they were sore off wet with oil I think, it looked like oil, it wasnt wet , it looks wet. But they are stamped perfectly, can the post office still mail my letter ?

Asked by Shannon over 11 years ago

I think if you put the letter in the outgoing mail with the stamps looking perfectly in place and that they don't come off, there shouldn't be a problem. I don't know that I've ever seen what you are writing about.

892 Votes

I got a letter from MA with a self addressed return envelop inside, which I'm sending from NY. But it's pre-stamped with postage that says "mailed from zip code 01107" which is the MA code. Should I put a new stamp on it to send it from NY?

Asked by Lisa about 11 years ago

I would suggest that you can put that letter with pre-paid return postage in the outgoing mail. Technically I suppose you should put on a new stamp to send it from NY, but it's probably not necessary. mail processors generally don't look at each piece of mail to See if a metered letter was mailed from the correct zip.

888 Votes

How do I sign up for Postal Exam? I made an profile on usps.com. I called the post office and they told me to do it online. Do I take the exam before applying for any jobs??

Asked by cjz over 11 years ago

I Don't know when and how frequently the postal exam is given. you did the thing to create an online profile at USPS.com. I just have no idea what happens after that. Most employees hires today are considered Postal Support Employees or City Carrier Assistants. Good luck. We are definitely hiring City Carrier Assistants in the NY area.

876 Votes

what do you do when mail is being delivered to someone who never lived at that address- a relative, and former tenant did- in violation of now expired lease, former tenant allowed persons to occupy apt, and now mail comes in the relative's name-

Asked by arverneny14 over 11 years ago

I have to be honest in that I don't really understand your question entirely. If you mean whether its okay or not okay for someone to receive mail at an address where they don't reside, I would generally say that is okay as long as those who actually occupy the unit/house agree to accept mail for that person. That is common for automobile insurance. One may physically live in high risk neighborhood for auto theft or vandalism, but tell the insurance company that they reside somewhere else. That other place, in this example, will have agreed to receive mail on behalf of the policy owner. It is prety unethical on the part of the automobile owner, but I can't comment on the legalities of it.

874 Votes

An Express envelope came to my door which was supposed to go to my PO Box. The man who came to my door was not dressed in USPS attire. He asked me if there was anything hazardous in it and had me open the package in front of him. What's up with that?

Asked by David P over 11 years ago

It does not sound legitimate for someone to ask you to open a package or Express envelope in front of them. The employee should have at least identified themselves as a supervisor or postal inspector. It is possible maybe thought there was something hazardous in there, but I don't know the procedure for what is to be done. There are legal rights that come with protecting the contents off Express Mail or First Class Mail.

867 Votes

I live alone in an apartment complex that has about 40 other apartments. Sometimes I forget to pick up my mail, and my mailbox gets really full. What do you guys do when this happens? Does it happen often? How do I know if this happened?

Asked by C. Davis over 11 years ago

I have rarely come across this situation but I would say that after awhile, the letter carrier could hold the mail at the PO and say "box full" and put in the mailbox has bringing the overflow mail to the PO. we would usually hold the mail for 10 days before returning it to sender.

865 Votes

are mailman allowed to hand mail stay to a person or is he suppose to put it in the mail box

Asked by jbo over 10 years ago

I believe it is fine to hand the mail to a person if they are reasonably sure that is the person who lives at the address where the mail is going to or authorized to receive the mail. We are advised not to hand mail to young children or if there is a dog present who could possibly lunge at the mailman's hand as it is being given to a patron. That is mostly for safety reasons.

864 Votes

Mr. Mailman, what if you made a mistake and used a government issued bulk mail permit for personal use? I didn't use town funds to pay for the mailing, there was no monitory cost to the town but I am about to be questioned by a prosecutor

Asked by bulk bum over 11 years ago

I don't believe it is legal to use a bulk mail permit for personal use, especially if it is a taxpayer-funded government account. I am not a lawyer so I can't give you any legal advice in this forum. If it were me in the situation, I'd own up to the mistake, show that you paid for the mailing with your own funds. Again , an atty may tell you something different So if this might result in a legal action against you,consulting an atty may be a good idea.

856 Votes

I recently moved into my new home and my letter carrier has refused my mail delivery until I convert to a curbside mailbox, this also includes large packages. Is he allowed to make such request where I have to comply in order to receive my mail?

Asked by New experience! almost 11 years ago

I don't know the USPS rules on a letter carrier requesting a mailbox be converted to curbside. I assume that you currently have a mailbox near a door to your house or affixed somewhere on your house which requires the letter carrier to leave their vehicle to affect delivery. I would think that large packages would need to be brought to the door regardless of where your mailbox is placed. Where are the mailboxes installed on the other addresses in your neighborhood? I'm sorry I don't really have any insight on your situation though I would think the request would have to come from a higher source than your own letter carrier and be made to a large area and not just you. One option would be to call your local post office and speak to a delivery supervisor about this request or even the postmaster or the district office which services your community.

854 Votes

I have my mailman ask if he can use our bathroom everyday he delivers Mon-Fri. I do have a business but it is a private bathroom for employees only. You have to walk through the office to get it. Your thoughts?

Asked by Tom H. over 11 years ago

I would think its a nice courtesy that you extend to the letter carrier as we sometimes have limited options as to where we go to the bathroom. There is certainly no rule that says you have to let them use it, but its a nice courtesy. I am not sure how you would approach him to ask them not to use it. That may be a bit awkward. Does his/her use inconvenience your employees? Is the letter carrier respectful of the bathroom and doesn't mess it up? I've never had anyone decline me the use of a restroom, but if they did, I would hopefully just find another business/office to go to.

854 Votes

How heavy a package can you pick up from my house? I heard no more than 14 oz. once; another time I heard no more than a pound (16 oz)?

Asked by Peg. over 11 years ago

If the Package only has stamps, I believe 13 oz. is the maximum weight for pickup. If you use an electronic shipping label (eBay, Amazon) then the maximum is 70lbs. Also, people sometimes return merchandise with a pre-paid return shipping label. That, too, has no limit. the reason for this rule has to do with aviation security aNd being able to track down a sender should a package contain illegal or dangerous contents, including explosives.

854 Votes

I want to become pen pals with convicts, some of which are murderers. I really do not want to use my real name in these letters. If I open up a PO Box legitimately, will mail addressed to another name with the correct box number make it to my PO box?

Asked by Frank over 11 years ago

I think when you open a PO box, you need to show ID and give your real name as authorizEd to rcv mail there I don't know that the PO Box clerk will accept mail for a different name addressed to the proper PO Box. One other option is to use a commercial mail receiving agency like the UPS store. I don't know if they are as strict with their requirements for receiving mail.

853 Votes

SO - I get a lot of mail addressed to previous tenants of my apartment (who I don't know at all). How can I stop this? If I put a note on my box "current residents only" then listing the current residents, can the mailman cooperate?

Asked by TiredOfTheGames over 11 years ago

I would think the mailman would cooperate if you left a note clearly statiNG who the current residents are. Please keep in mind that we would still deliver mail that says "or current resident" even if it still had a previous tenants name. If you get a regular piece of mail with the name of a previous tenant you can right on it "moved" or "doesnt live here" and leave it where the letter carrier can see it. I hope this helps.

852 Votes

New tenants moved into a house my wife and I rent, and we all share 1 mailbox. The new tenants told our mailman that they were the only people living there, and our mail was returned to sender for 1 month until we corrected it. Is this legal?

Asked by Trevor over 11 years ago

Your new tenants should not have said that as long as you are rcvng mail at that house. i assume you are the homeowner. They should put it aside for you, but not have told the mailman that you don't get mail there. I am glad that the situation has been rectified. As to whether or not it was legal or not, I am not a legal expert. It seems very inconsiderate what was done by the tenants.

849 Votes

How many deliverys to the same house can you do a day

Asked by Cameron Flynn over 10 years ago

Generally we will go to each address 1X per day Monday-Saturday. Exceptions to this might be is if we have an Express Mail delivery for a house and the regular letter carrier won't reach that address on time. During a busy holiday season when there are many parcel deliveries it is common to have a couple of deliveries made: once by the regular letter carrier and once by the parcel delivery carrier. In a city environment where the letter carriers do not have delivery vehicles, a parcel post carrier will deliver the parcels and the regular letter carrier will deliver the traditional mail and small parcels.

845 Votes

Recently started a business on eBay. One of the orders was marked as DELIVERED on the same day it was shipped, but the final destination is my own city. It's been seven days. What does this status mean? Will the shipment still reach its destination?

Asked by Freddy G over 11 years ago

I don't know why there would be a "delivered" scan on a package that was shipped the same day as the status you are referencing. That status usually means that the package was delivered. If the destination city is the same as the sending city, 7 Days seems like way too Long. Inside a city is usually the next day or 2. I don't know if your package will arrive at its destination but hope it will. You may call 1 800 ASK USPS with the tracking # to see if there is any more info/suggestions.

845 Votes

i think my mail carrier i is taking my mail

Asked by joseph bennett almost 11 years ago

I am not sure how you can prove the mail carrier is taking your mail unless some specific items aren't appearing. If they are disappearing you may call the PO and mention it to a delivery supervisor or postmaster though I'm not sure what can be done. It is quite a serious offense to actually be taking somebody's mail so I hope this isn't actually happening.

844 Votes

What time do you get to howard street to deliver mail

Asked by tiffany over 11 years ago

I don't know what city you are in so I can't tell you what time mail will be delivered to Howard St. Even if I did know the city you are referring to, I may not know the time that the mail gets delivered.

844 Votes

Thank you for such a prompt response! Yes, it was media mail, but I still feel violated. I am new with all the Ebay mailing. I won't go there anymore, he made me feel terrible, embarrassed I understand why there is never anyone in that post office.

Asked by FeelViolated over 11 years ago

From what I've seen, most employees will just accept you at your word if you say it's a book/CD/music which you are mailing. The exception would be if it felt like something obviously different like a t-shirt or handbag. I am sorry that you are having a bad experience there, but I guess that is also why Media Mail is usually much cheaper than Priority Mail or Standard Parcel rates.

843 Votes

hi. I myself am a part time mailmman. I was wondering if i ever wanted to go to school would i have to take night classes or could i ask my supervisor/postmaster to allow me 1 or 2 days out of the week to go to school?

Asked by F8 almost 11 years ago

I don't know the answer as to whether or not your supervisor will allow you the one or two days off to attend school instead of attending night school. Many POs are a little bit short-staffed so my guess is that they might be reluctant to allow you the time off each week but it wouldn't hurt to ask. I'm sorry I don't have any insight on your specific situation to give you any better advice.

843 Votes

My boyfriend just got hired for ptf rural carrier. We planned a vacation before he appied for 1 week and it's in 4 months. Will they be nice and let him take it? we don't care if it's not paid vacation time, we just can't cancel our reservations.

Asked by ut-ohs over 11 years ago

I Can't answer that re: whether they will let him take off or not. If airline tickets or other travel was booked pre-hire, he could always use that as evidence that it was planned earlier. It is up to each mgr or supervisor whether or not to approve time off. I hope they are flexible and give the time off whether paid or not.

842 Votes

is it against protocall to get out out of truck and deliver mail if somebody parked and blocked the mail box

Asked by isaiah over 11 years ago

It isn't against protocol for a carrier to get out of their truck to deliver the mail If the mailbox is blocked by another vehicle. It is a decision that the carrier can make. I think if it was an occasional event, the carrier may get out to deliver the mail, but if a box was blocked daily, he may leave a note saying that delivery won't be made until the situation is rectified. I think most carriers would rather deliver the mail than have to bring it back to the PO for delivery the next day.

841 Votes

Can a rural letter carrier take mail out of a box after they already placed mail in the box? Today after mail was delivered, she came back and took my mail out of my mailbox and drove off.

Asked by L. Works about 10 years ago

I don't know the answer to this question. I also am not sure if they are allowed to take mail out of the box if it has been properly delivered, nor am I sure why. Is it possible that this rural carrier misdelivered a mailpiece and then went back to retrieve it? Do you know if it was actually your mail? Again, if the mail was properly delivered then there should be no reason that I can think of for the carrier to remove the mail. If it happens repeatedly or you think it is something vindictive, I'd recommend calling the PO and mentioning it to a delivery supervisor. If you just saw it once and are just curious about it, I'd just let it go.

839 Votes

My mom is 82 and gets curbside delivery. she asked her letter carrier if he could bring her mail to the door. Thepostmaster said no way. Is there a way around this officious little twit?

Asked by Reggie about 11 years ago

I am not sure what can be done to change the situation re: curbside delivery for your Mom. The only thing I could think of is maybe a dr's note saying she is having trouble walking to the mailbox. I am not sure that it would have any effect on the PMs decision. The USPS is trying to encourage curbside delivery or cluster box units as a more efficient means of delivery.

838 Votes

I have been called for an interview for a City Carrier Assistant I position. Do you have many CCA's at your post office? Do you have any idea about how many hours they average a week?

Asked by April over 11 years ago

Congratulations and I hope you are hired as a CCA. In my office we have zero, but we will be in desperate need of a couple once the summer vacation season starts. As far as hours, I can't say for sure how many you'd work, but when I was a Part time flex (PTF) which was the precursor to TEs or CCAs I consistently worked 40+ hours per week. We really didn't have much choice whether to work or not since we would fill in as needed to cover vacation, sick leave, or a route that was too large for one carrier to handle. I know CCAs start at approx $15/hr. I am glad the USPS realizes that they need to hire more people to staff the offices properly.

837 Votes

I got a mail from USCIS on 3rd in my mailbox (I didn't know about it) A new mailman took my letters from my mailbox on 11th, he said my mail box was full so he took it and returned it to USCIS on 11th. He took my name off the box too can he do tht

Asked by ANUJ over 11 years ago

I have no idea if he was allowed to Do that. If a mailbox is full and the mail is unclaimed, I am not sure I'd automatically send it back or take a name out of the box (not that we have names in the box where I deliver mail---single family homes). I'm sorry that i don't have much more insight into your problem. know that dealing with USCIS for a replacement letter may not be that easy Either being a government bureaucracy.

832 Votes

Mail carrier continues making same mistake of leaving wrong mail in my mailbox. He has been delivering our mail from the first day we bought our house (5 years ago). Is he or USPS testing my honesty?

Asked by Ana almost 11 years ago

Ana, I can't answer why the letter carrier is consistently leaving the wrong mail in your box on a regular basis. Is your house number clearly visible and is the mail that is put in your box clearly not for your address? I'd recommend a couple of remedies, though I don't know if it will work. 1) Affix a note which won't come off to the inside of your mailbox, or on the outside which is visible and states that only mail for (your names) should be delivered to your mailbox. 2) If you see your letter carrier, you may address this issue with them. 3) You may call the PO which that carrier works from and speak with their delivery supervisor explaining that you continuously get wrong mail in your mailbox. I do hope that works for you as accuracy is part of of our job requirement and I try to take pride and delivering mail correctly on the first attempt.

832 Votes

im in the process of being a mail carrier and when I applied I was assigned a post office location far from my home and ii don't have a car.if im hired am I able to get transferred closer to where I live?

Asked by sam over 11 years ago

If you are hired as a letter carrier, it's likely you will be a City Carrier Associate (CCA). You'd be assigned to a specific post office which is where you'd be expected to work. You may ask to be hired at an office closer to home, but usually transfers take place after you have passed a probationary period (90 days I think) and worked in a location for at least 1 year.

832 Votes

In reference to the above question, I HONESTLY did make that mistake. I know it sounds fishy and the local PO won't believe me.. Hahaha. But I usually do ship priority and reuse my boxes. I just happen to be shipping first class international!

Asked by Kristie over 11 years ago

If a few days go by and you don't get the package back for additional postage I wouldn't worry about it. If it is sent back for more postage, nobody is going to be mad at you. You just might have to make up the difference between 1st cl International and Priority Mail International.

830 Votes

OMG! After asking you about my on-line application, I got an email inviting me to take the a behavioral assessment test. After I took it, I got an appointment to take the 473E. Have you got tips on how to approach the MEMORY portion?

Asked by FF about 11 years ago

Congratulations on getting to the next steps in the application process. Is the memory portion where they give you 5 addresses or names in each of 5 boxes and you have to answer which address or range of addresses goes in a particular box? That is how it was when I took the exam many years ago. i honestly can't remember how I was able to do that. There is some trick or good method to remembering the next box assignments but I don't know what it is. Maybe if you do a web search for tips on how to do the memory section of the 473E. I didn't seem to have any results with actual tips, but there are study guides that are sold to help you. I actually see that the memory section is different from the exam I took years ago. im sorry that I can't be more specific in assisting you.

830 Votes

I just got interviewed for CCA position. Just wondering, how many years does it take to make career and what to expect the hourly rate if starting in California is $15.68. Also I'm kind of nervous about getting lost. Do carrier use GPS for route?

Asked by Nat over 9 years ago

I'll answer your second question first Nat. The carriers I work with (as well as I myself) use GPS on their smartphones to find streets and neighborhoods they may not be familiar with. I've been working in the same area for many years but sometimes get sent to streets I haven't been to in awhile. I break out the maps App on the iPhone to get me there. Management used to give out route maps to assist carriers but I don't know if they still do since GPS is easily available to most. Please be careful using it when driving. I try to picture the directions ahead of time so I'm not fumbling with the phone while driving. With regards to how long it takes to make career employee from CCA, it really depends on the attrition/retirement rate in your office/area. CCAs are usually made into career employees when a somebody retires or leaves the office or area where you work which would create a vacant position. It could range from a few months to several years to be converted from a CCA to career employee. In my opinion it is generally worth the wait. Your wages don't go up significantly when you become a career employee but you are entitled to health and retirement benefits and paid annual leave. If you access the NALC website and search for pay chart you can see what the wage progression is. You have to make sure you look at the section for CCA or Career letter carriers hired after 2013 I think as the pay scale is different than those hired before then. Good luck and work safely. The NALC is the labor union that represents city letter carriers employed by the USPS. I recommend joining that organization.

829 Votes

Why does mail take so long to receive.it from camps. Is it because u guyse.have to drive up in the hilla and get outgoing mail and deliver mail?

Asked by shayla over 11 years ago

I am not sure why probation camp mail takes longer to receive or to be delivered. My main thought would be that incoming mail may be checked for prohibited items sent to the probation camp. I don't have any personal involvement with delivery to such institutions.

829 Votes

Hi Dave,
It states on USPS website that Express Mail items are available for hold at a local office. In other words, just hold at the office and don't try to deliver the item. I haven't found that to be true, PO delivers every item. Is this possible?

Asked by Jeff over 11 years ago

The sender can request that the Express Mail item be held for pickup at the destination PO. I don't know how often it is used. You are correct that most Express Mail items are delivered as addressed. Keep in mind that I'm a letter carrier so I probably wouldn't see the hold for pickup items. Good question!

828 Votes

I want to tip my mailman in cash at Christmas. I realize this is against USPS regs. What will happen if I do so?

Asked by Kate about 10 years ago

Kate, I first want to say thanks for using this Q and A board on jobstr. It is fun interacting and trying to help others with postal-related questions. I am no expert and the views are my own. I'd probably get some type of communication from management (and not in a good way) if they found out I was doing this. So far, so good. Anyhow, to answer your question after my long-winded introduction, yes, most of us will certainly accept tips during the holidays even though it is against USPS regulations. Please don't fell any pressure to do so as I fell that is completely unethical and plenty of people that I deliver mail to don't tip me at all which is fine. We are all paid a fair salary with benefits and a have a retirement plan. If you do tip your mailman at Christmas in cash, the only thing that I hope happens is that you get a thank you acknowledgement. I think that is very thoughtful of you. Merry Christmas to you.

827 Votes

I put a package in my out going box and when the mailman picked it up he said it was leaking. It had candy in it. What will happen to the package? Will it be delivered or expected or just thrown away

Asked by kortney over 11 years ago

I don't know for sure what would happen with your package. It could be returned to you for better packaging, delivered in the condition it was found, or re-wrapped by the USPS and delivered. I suppose they could throw it away if they can't figure out who it is intended for or who it came from.

827 Votes

Hi. I ordered some nootropics from a certain website, a bunch, and two days later wanna order from a different source. Will frequent EMS packages cause any suspicion? It's just supplements, but still.

Thanks

Asked by Beck almost 11 years ago

I don't believe that ordering the supplements from different sources will arouse any suspicion. I know I wouldn't think twice if anybody rcvd express mail in a few consecutive days or even a few days apart nor would I think Postal Inspectors would have any suspicion either.

827 Votes

I am currently a CCA. Is it uncommon to be completely overwhelmed on Monday and Tuesdays? Suggestions? Also foot pain suggestions?

Asked by Ron over 11 years ago

Regarding Monday and Tuesday, it is normal to feel overwhelmed, especially Monday where I work. My suggestion is to just work carefully and don't goof off or take extra breaks. You can't be disciplined for doing your job correctly even if it takes too long. As for foot pain, I wear cushioned socks which can be purchased with the uniform allowance and comfortable shoes. No magic formula.

826 Votes

After 13 years of doing the job does your body hurt? Do you have any job related injury due to the constant strain of your job such as casing mail or carrying your mail. If so does your work cover this if its not a specific event?

Asked by Dustin over 11 years ago

Dustin, Fortunately my body doesn't hurt due to the strain on the body and the repetitive motions on the job. There are quite a few co-workers who have hip, back, and foot pain. A couple of carriers have had joint replacement and returned to full duty, maybe a bit slower, but back at work. I don't think there is coverage for long-term illnesses if it is not specific. If the injury got to be so bad that you couldn't perform the job for more than 1-year you could apply for a disability retirement. Work, doesn't cover any short term disability. That is one reason you get 13 days of sick leaver per year.

826 Votes

I was just hired as a CCA and training starts in a few weeks. Are there any tips you can give me, i hear there are high turnover rates and im a bit nervous that i will not be able to complete the tasks.

Asked by Peanut over 11 years ago

I have heard the same thing you have regarding high turnover rate among CCAs. My recommendation is don't pay any attention to anyone who is very down on the job or says "what a mistake you've made coming here". When being trained pay attention to your on the job trainer and ask questions if you have any. When delivering mail, try to be conscientious about delivering it to the proper address as opposed to doing it quickly. Be polite and respectful to your co-workers and postal customers. Have a good attitude and if anyone in management says you aren't working quickly enough say "I'm doing the best I can". Also, when driving a postal vehicle, be very careful, always turn off the engine when leaving your seat, and lock the truck if it will be out of your sight.

826 Votes

i have been waiting on a check that was mailed out over ten buisness days ago it was not sent certified and i have not got it what can i do ?

Asked by melissa over 11 years ago

I don't have any good advice as to what to do re: the check. On occasion mail isn't delivered as quickly as it should be. Sometimes it could be diverted by accident to a different PO and then take time to get to the correct PO. ultimately, after waiting a few more days, you may contact the sender and see if they can issue a replacement check.

825 Votes

Is it faster to have your mail picked up by your mailman, or dropping it off in one of the blue postal service boxes?

Asked by k8B over 11 years ago

I believe there is no difference as long as you don't use the blue collection box after the collection time stated on the box label. In my office, any mail picked up by a letter carrier at a residence is dispatched for processing before the end of the day. An exception may be if you go to the PO in the AM to mail letters. It is possible that those letters are dispatched from a truck that leaves hours before the end of the day.

825 Votes

Do you have a legal obligation to return mail if it has your address, but your neighbors name? Even if said neighbors are aware they are using incorrect address, but continue to do so anyway. This includes bills, special order packages.

Asked by fed up over 10 years ago

I can't cite any legal regulations here due to my lack of knowledge on this subject. I would recommend that you return any mail that comes to your address with their name or give it to them directly. It sounds to me that you don't want to do either of those suggestions. Technically, I can't see where you are wrong in keeping or discarding the mail/packages you are referring to but I believe it is morally wrong to keep these items and not return them or give them to your neighbor. If you don't have a good relationship with this neighbor, you could just put the mail back in your mailbox or a blue USPS collection box and write on the mail "person doesn't live at this address." Again, in my opinion, the choice is yours what you do with this mail. Thanks for writing.

823 Votes

Do you check the intended addressee before delivery? If I sent a letter to someone's previous address using first class mail, will the letter be sent back to me? Also, how does a carrier keep track of an address's forwarding requests?

Asked by Old Address over 11 years ago

I do but not all carriers do, especially if they aren't familiar with the valid names at a particular address or is a substitute letter carrier. The route I deliver doesn't have many forwarding requests that I can't remember them all. But we also have "flags" at our sorting case to help us with knowing the forwarding requests. They stay active in the Computerized Forwarding System for 18 months. After that time, mail will be returned to sender with the endorsement "Unable to Forward" or UTF.

822 Votes

How long does an RTS for a package take?

Asked by CH over 11 years ago

I am not sure. It sometimes depends how quickly the office that you give it to dispatches it to be returned. I would think it should be promptly, but I can't say for sure. Sorry I can't be more specific.

820 Votes

If my package arrived in the post office at 10:16 am, will my package come today?

Asked by Kir over 11 years ago

Not necessarily. Carriers are often already out of the PO by that time. You should definitely rcv the package the next day at the latest.

820 Votes

Somebody who lives with me recently got hired by the post office. I've noticed bundles of mail. Not your catalog type stuff but more like cc bills, electric bills, bank statements etc. I'm torn because i want them to move out, if fired i'm stuck.

Asked by confilicted over 10 years ago

I am not sure why you have a conflict with regards to the type of mail that a roommate/co-occupant receives and whether or not they work at the PO has to do with them living with you. It appears to me that this person has decided to use your address to receive mail from their creditors, financial institutions, utilities, etc. If they move out or you force them out, this person could have their mail forwarded to a new address. If they don't live with you anymore but there is still mail for them coming to your address, you can can return it to the letter carrier saying that they don't live with you anymore. Please re-write and re-submit your question a bit more clearly so I can understand the conflict you are having with the type of mail being received and this person living with you. Thank you.

820 Votes

if the mail man takes ma mail cause i was out of town what should i do

Asked by thalia over 11 years ago

Depending on how long you were out of town, the mail was probably being held at the PO you to pick up. If you were out for a certain amt of time and never contacted the PO, it's possible they returned the mail to sender. If a mailbox is full, the overflow is usually held at the PO until the cust. Mailbox is emptied. I am just giving you scenarios on what I think should happen. As much as there are sets of rules to be followed in this situation, nobody seems to know exactly what is correct and different carriers will handle it differently.

819 Votes

I picked up a 6 inch by 9.25 inch bubble mailer at the store. Do mail carriers pick these up (if I put stamps on it) or do I have to bring it to a USPS store? Is it dependent on the weight or label? Thanks!

Asked by Longlivekingrichard@aol.com over 11 years ago

If the item weighs 13oz. or less, your letter carrier should pick this up if you have put the proper postage on it and used stamps only. You can determine the proper postage by using the postage calculator at www.usps.com. If you use electronic postage such as click 'n ship or postage via eBay, PayPal, or amazon (for example) the 13 oz. rule doesn't apply and your letter carrier should take it regardless of weight. If the item weighs more than 13 oz. and contains only stamps it would have to be brought to a PO and presented directly to a postal worker to be mailed.

818 Votes

Another question. As CCA, I got a residntl RT with half the mailboxes at the front door and half on pedestals in the landscaping. My avg is 2min 30sec per home for first or second time on RT. Is this too slow? Should it be 2min or 1min45sec?

Asked by GS94087 over 11 years ago

The rate does seem a bit slow for a residential walking route. I don't know what the rate should be, except I could probably deliver at a rate of 1 house per minute or less. But you being a newer carrier you understandably would go slower than that.

816 Votes

If you get a job as a CCA, what is the likelihood that they will hire you permanently if they like you?

Asked by MK over 11 years ago

I don't know if it is a matter if they like you or not. As long as you are a good worker and safe worker and don't make too many mistakes that is usually enough reason to keep you. Attendance is also important. Once a permanent position opens then I think it is a matter of your hiring date as to when you will become permanent. I haven't had any experience working with CCAs so I don't know if everything I said is correct. Good luck!

815 Votes

How do you handle dogs

Asked by JTDN over 11 years ago

We all carry Dog repellent spray with us. This can be used if we feel threatened or about to be attacked by a dog. Most dog owners where I deliver mail are responsible so it's not usually a problem. We are allowed to skip or suspend delivery of mail to an address if a dog is a persistent problem. Fortunately my issues with dogs delivering mail have been few and far between. Good question!

813 Votes

Is it true that if I live on the second floor of an apartment building that my postal worker is not required to bring me my packages?--btw my building only has ten out door units and I am the ONLY one who gets packages on a regular basis

Asked by missydlove over 11 years ago

I don't know the requirements for delivering mail above the 1st Floor. In my opinion, the packages should be left by your apt. Door if the letter carrier deems it a safe area. I have worked only in a building with 2 stories and would always leave a package no matter which floor it was.

813 Votes

Is it possible to tell the location of the mailbox where a letter was mailed from?

Asked by pookiebear over 11 years ago

Your q came in twice so I deleted the second one. I don't know that you can tell which mailbox a letter was sent from. When a carrier picks up letters from the blue collection boxes or from a residence, they commingle those letters with all of the others thatb have been picked up and generally get sent to a mail processing for sorting.

811 Votes

I rent a condo and my landlady likes to use the pool so we share the pool key by leaving it in the mailbox. Is this an illegal use of the mailbox? Twice the pool key has disappeared , would the mail carrier have taken it?

Asked by Meg over 11 years ago

I don't know that the mailman would have taken it. Is your mailbox locked? I don't recommend using your mailbox for anything but mail. It may not be legal but it is unlikely that there is a penalty for leaving the key in the mailbox, except the key disappearing for whatever reason.

809 Votes

hi, I have gotten hired as a CCA and start my orientation on the 29th. My question is if we don't get uniforms for 90 to 120 days or so, what do we need to wear as far as clothes and shoe wear go? and also how long is orientation? Thanks

Asked by heather over 11 years ago

Congratulations on being hired as a CCA for the USPS. I would recommend wearing a comfortable shirt and comfortable walking shoes. Shorts should be allowed as well if you are working in a warmer climate. If orientation is at a centralized office the first day and you won't be delivering mail, please ask the USPS employee that question. You may also call the station you are assigned to and they might have a suggestion as well. They may give you a baseball cap to wear or maybe you can bring your own. Be sure to be bring water and a lunch as well. As far as I know orientation is part classroom, part driver-training, and part on-the-job (where you follow or assist a letter carrier on their route). I hope this helps and Good Luck to you!

807 Votes

hey there i will be starting the cca postion soon. any advice?
- how long can it take to become "career" in queens?
- the allowance dose not cover much .
-must i wear strictly uniform or may i buy simular items

Asked by morgan over 10 years ago

Congratulations on being hired as a CCA. First I will answer your questions and then I may give you some advice.

1) I don't know how long it will take to become a career employee in Queens. I've heard that the mobility and promotions are quicker in urban environments due to turnover and the number of positions, but I have no way of verifying that. The suburban office where I work has 6 CCAs and I think they have all been here for less than 1 year.

2) The uniform allowance isn't too much, but it should cover your basics. After a couple of years, I have had more than enough to wear and use the uniform allowance mostly on footwear (expensive..$100/pair) and warm weather clothing.

3) Technically, you should always be wearing all USPS regulation clothing/uniform once you have passed probation and are given a uniform allowance. Whether or not you actually have to do this will likely depend on your supervisor or postmaster. They seem fairly lax in my office in enforcing the uniform regulations which I think is wrong. I wear regulation clothing head to toe including footwear. The proper footwear is very important because it has to be approved to be slip-resistant. This job may require a lot of walking and you don't want a slip, trip or fall to injure yourself. Having the proper footwear and paying attention to where you are walking is very important.

My advice to you would be as professional as possible in performing your assigned job. Don't get involved in any office politics. Join the NALC. Bring any questions to your shop steward that you may have re: rights as a CCA. Work safely. As a CCA, you may be assigned to different stations on different days, have very few days off, and have an ever-changing work schedule. It's possible you will have a huge amt of hours per week or not many. If a manager/supervisor gives you vague or unreasonable instructions, it's important to speak up to get clarification and/or tell them you won't be able to finish an assignment in the allotted time. Do not let yourself be bullied by management. They may try to intimidate you, but as long as you show up for work on time, work safely and professionally, things should work out fine. If you like the work and think that making a "career" employee would be good, don't give up on your CCA position no matter how stressful it could be at times. Being a career employee allows you to work a much more consistent schedule and receive paid sick leave, subsidized health insurance, and many other benefits.

Good luck!

806 Votes

How can I write a letter to manager for collect my uniform

Asked by Nizu over 10 years ago

Nizu, I'm not sure exactly what you mean by your question, but I will take a guess. I believe you are a letter carrier who doesnt yet have a uniform or uniform allowance. I'm pretty sure that not long after you pass the 90-day probationary period the USPS should be sending you information on how to purchase uniforms plus a spending card which can be used at authorized vendors to make purchases of authorized uniform components. This is for city letter carriers and CCAs. I don't know anything about rural carriers and a uniform allowance. Have you asked your supervisor if they know anything about the process?

806 Votes

Why would a mail carrier avoid delivering male to the whole street on a non holiday?

Asked by Heather over 11 years ago

I have no idea why a carrier would avoid an entire street. Did you see them do it and inquire why? Unless there was a serious safety hazard that precluded the carrier safely getting to the street I don't know why there was no delivery. There are times wheN we are severely short staffed but I think we still make an effort to get to each house each delivery day.

805 Votes

Customers are used to getting mail at the same time everyday. Today there was more mail to sort/deliver, so you are later than usual in making deliveries. A customer is angry because he has been waiting for a cheque, how do you address the situation?

Asked by zoom about 10 years ago

I don't come across that situation very often. It is true that on many routes the mail is delivered at approximately the same time daily. There is no actual "on time" for mail to be delivered during the day. We just have an end of day deadline to meet for finishing out route and a prescribed order to deliver the mail. Like you said, some days the mail volume is higher (or our staffing levels are lower) which may result in a later delivery time. I would address the situation by explaining the above to the customer. I never get angry back and always remain calm. Nowadays so many financial transactions can be done electronically that I don't believe I deliver too many checks and trend will only likely continue. I appreciate the question.

804 Votes

Is it required that a postman attempt to deliver a package to you/your house? Ours used to do that, but he no longer does - just leaves a slip in our mailbox, and I have to pick it up at the P.O. the next day.

Asked by lrmt over 11 years ago

I would think if the package could be left in a safe place (discretion of the carrier) then it should be. If they were not able to leave it, they should at least have knocked on your door to see if someone was home to accept the package. In our office, all packages are definitely taken out for delivery each day. As to whether they are all actually delivered (or attempted) I can't say. If you happen to see the carrier, maybe you could ask why he has stopped delivering the packageS and only leaving notices.

803 Votes

Hello, Can you tell me what happens when a first class mail parcel goes missing and it was never scanned by the mail carrier does the mail carrier have to pay out of their own pocket?

Asked by anon about 10 years ago

I don't think there is any penalty for the letter carrier to pay anything out of pocket. I've never heard of this happening with respect to a First Class Mail Parcel going missing. It is usually hard to prove that a mail carrier actually had possession of the parcel and then didn't deliver it. I know the scans are meant for tracking an item but it may not prove internally who had possession of the parcel. This is different from a registered or certified item which we sign for when we take possession of them. The item could go missing anywhere along in the mail stream. I suppose if one particular mail carrier had several complaints that parcels on their route were missing it would raise some eyebrows and there would need to be an investigation as to the rate of missing parcels. I've never heard of it happening where I work, but I'm sure there are some letter carriers who aren't very honest. I still don't know how one could get away with taking multiple parcels without being caught. Then again, I don't have that kind of mindset so I'm a bit naive when it comes to this subject.

802 Votes

If a package is sent 1 day express paid for and dose not arrive on time, what are my options for refund and what about the insurance?
Thanks

Asked by Ron over 11 years ago

I don't think the insurance covers express 1-day if it is delivered late and not damaged. You would be eligible for a refund of the 1-day Express Mailing cost if the item is not delivered on-time as guaranteed on at the time of purchase.

802 Votes

You said you work 8 hour days from roughly 7 to 4 with breaks thrown in between. Do you have to work 8 hours or can you get off as soon as you finish your route?

Asked by John over 11 years ago

As a regular city carrier, your work day is 8 hours plus 30 min. Or 1 hr. lunch. You can't go home if you finish your route early. Rural carriers can get off as soon as they finish their route. For some that may be as little as 5 hrs/day. they are paid on a different pay schedule which is based more on mail volume than time on the clock.

802 Votes

At my apt. complex we have one box with 5 individual locked boxes for each apt. There is no place to put outgoing mail and when I put it in my box the carrier never takes it-even if I put a sticky note. Driving to the PO isn't an option for me.

Asked by Lili about 11 years ago

I am not sure why the letter carrier doesn't take your outgoing mail if you have a sticky note clearly stating that it should be taken. I would suggest maybe call the post office and see if they have any advice on what to do. You should have the option of leaving outgoing mail with stamps to be picked up by a letter carrier.

802 Votes

I have been invited to an interview in a week but I was wondering if I get the job....How do I know house numbers if there are no house numbers on the house or mailbox? For instance, on the street where I live the address goes from 2200 to 2232.

Asked by Curtice over 11 years ago

There is often, but not always a pattern to how house #'s run. It isn't too smart for a resident not To have a # on their mailbox or house Or curb unless they don't care about getting deliveries or having an ambulance/police find them easily. when we deliver mail it is usually put in order of delivery so you can usually just "follow the mail". If you see a house with no # on it but the one before and after it have a #, you can often assume the house # is between those two. Believe me, you will be trained and I have rarely heard of this being a problem where I work, though It doesn't mean it's not a problem elsewhere. My advice is To be as careful as you can to deliver the mail accurately. Good luck to you!

802 Votes

I have rebates that needed to be postmarked 1/18/14. Will the post office ever back date postage?

Asked by kks almost 11 years ago

Not to my knowledge, they will not back date postage for items that were supposed to be postmarked previous days. I don't think it would be legal to be done but I can't say that a worker would never back date postage. I've never been in this situation but I would likely refuse any request for me to to do that since that may put my job at risk for falsifying a postmark date and that is usually not worth the risk.

801 Votes

Is there anyway I can stop a delieverie and have it sent back to the sender without it being delievered to me

Asked by Dawn over 10 years ago

I don't know of any way to stop a delivery once it has been sent out by the sender. You could always refuse the item and leave it back out for the letter carrier with a note saying "refused..return to sender" and that should work.

801 Votes

Why mailman often lie about being at home leaving pickup notice infact they never leave such notice?
Why do they enter sytem as package delivered when it fact it has not?causing Legal issues. What does supervisor KEYED package mean?

Asked by delivery status almost 11 years ago

I have no idea why mailmen and Supv would lie about delivery status but I believe you when you say they do. Any time I have a package to deliver, I accurately record the status of the package, whether it be attempted or delivered, etc. I dont know what supervisor KEYED package means. It is unfortunate that this happens and causes you legal issues. A worker should be disciplined if they knowingly falsify the status of a package they are entrusted with.

801 Votes

If my friend sent me a letter from Arkansas, with correct address and zip code, why has it not come in the mail after 2 weeks? Could I call my local post office if they have received anything?

Asked by bryana about 11 years ago

See below.

801 Votes

What are the nationwide regulations for resIdential mailboxes?

Asked by chertz about 11 years ago

I don't know what the regulations are for attaching a mailbox to your house. Does your letter carrier walk to your door to deliver the mail? If that is the case, the mailbox must be accessible in a safe area for the carrier to reach the mailbox. If you live in an area where the delivery is made to a curbside mailbox there are regulations for how tall the mailbox must be from the ground plus there must be clearance on either side of the box so that the postal vehicle can get in and out of the area without having to put the vehicle in reverse too much.

800 Votes

I received a handwritten note on my mail in these exact words and misspelling, "Not playin maze game with cars by box. 3 days no delivery 10-23, 10-24, 10-25". How should I address this impolite note from the mail carrier?

Asked by Ashlee about 11 years ago

I agree that the note is not very professional. At our office, a SUpv has official forms that would be filled out if delivery was going to be suspended due to a blocked box. I believe you understand the point of the note. Since I don't know what your street looks like, I don't know the parking situation, but normally clearance has to be provided so the letter carrier can approach the mailbox, deliver the mail, and then depart without having to leave the vehicle. I don't know the best way to approach this issue, but a call to the PO wouldn't hurt and have a discussion with the supervisor regarding the note and the regulations for suspending delivery due to a blocked mailbox.

798 Votes

I am applying for City Carrier Assistant Tech 1 position,, is this a full time position do you know,, in the applicaton it says hours vary

Asked by Sally about 11 years ago

The hours will likely vary based on the staffing needs of the office to which you are assigned. It is not a FT position and I don't know what benefits, if any, you receive. You will get a uniform allowance after a certain amt. of time working. When I was a PTF (similar in flexibility to a CCA), I usually worked at least 40 hrs/wk. The important thing to understand is that there is no guarantee to this many hours. I wish you well in your pursuit of this job.

798 Votes

Can you place package in the blue collection boxes? I looked it up online and see conflicting answers. The USPS site says only stamped mail up to 13 oz while many discussion boards say this does not apply to prepaid postage so if fits its okay.

Asked by Amanda almost 11 years ago

n the blue collection box, you can put a package with pre-paid postage if it is metered from a computer program like click 'n ship or Business Reply Mail. The 13 oz limit applies if the package only contains stamps. If it is greater than 13oz and only contains stamps it must be presented to a postal employee. This is due to aviation security regulations

798 Votes

I've heard that ccas that don't make it through their probation are fired,and they have no future,because no company (private sector) will hire them. I'm only speaking for those law abiding citizens,who tried to do the right thing,but weren't fast

Asked by 90 day probation pressure over 10 years ago

I can't imagine that not making it through probation as a CCA means that their future in the private sector is ruined. How would a future employer even know that you were a probationary CCA for the USPS unless told by the applicant? I understand how it can be somewhat of a conflicting situation to want to do the job properly (i.e. deliver the mail accurately and safely) and be under a time pressure from management to get a route (or part of a route) done in a certain amount of time. For some, it isn't easy to do both without resorting to some type of illegal tactic. This job isn't for everybody as it does take a fair amount of organization, literacy, and knowledge of an area to do correctly. I hope you do make through probation and thank you for your question.

797 Votes

Do I need to go to the post office to mail a letter to Guatemala, or can I just put a couple extra stamps on the letter?

Asked by Bri almost 11 years ago

I think if you put a total of 3 Forever Stamps on an envelope that would be sufficient to cover a letter to Guatemala. The minimum rate for a letter there is apprx. $1.10 so 3 stamps would be good to be on the safe side. A trip to the PO wouldn't be necessary unless the item weighed more than 13 oz. I think.

797 Votes

I think I put an unopened letter that was already delivered to me in a post office mailbox by mistake. What's going to happen to it? Will it come back to me, go to the sender or what? Thank you.

Asked by Miles over 11 years ago

I think it's likely to just come back to you a day or 2 later since it was unopened and didn't say "unknown" or "return to sender". I hope you get back your unopened piece of mail.

797 Votes

Hi:) my mother in law has her mail delvered to my house due to she was in a car wreck and was in a rehab nursing center. Now she is out amd wants to live here. We say no. Dose she have a rightto enter my house? Thank you for your time :)

Asked by april over 11 years ago

I can't answer that question because it isnt a subject that I have any expertise on allowing someone in your house. I would think that you don't have to let anybody in you don't want to, even if its your MIL. She does have a right to her mail, so there is some way you should find to get it to her and then a forward should be submitted by her to her new (or previous) address.

796 Votes

Can you recommend particular shoes and snow boots for letter carriers?

Asked by jc over 10 years ago

I don't have any specific recommendations with regards to brands to purchase fro regular shoes. The shoes that are purchased with the uniform allowance have to bear the SR/USA tag which I believe stands for Slip Resistant/United States of America. I just make sure that I have footwear that will keep my feet dry and warm in inclement weather. If it snows, I wear my regular workshoes but have high rubber slip resistant waterproof boots. The brand of those are Tingley Weather-Tuff Stretch high-top 10"boots, or the Weather-Tuff Stretch Rubber Overshoes (which is good for rain, but not more than a couple of inches of snow to walk through). Thank you for your question as good footwear is vital to making it through a workday comfortably.

795 Votes

What dose it mean when a postman comes to your door to ask if this person lives at this address but wont let you know who is asking ?

Asked by teresa beecham over 10 years ago

Teresa, I am not sure what that means. I do have two theories on what it might be. First, sometimes I have a piece of mail addressed to a house and I'm not familiar with that name receiving mail there and I want to make sure that I'm delivering the mail properly. In that case I will either knock on the door and ask if that name should receive mail there or (actually more often) I will just put a "?" next to the name that I'm inquiring about and deliver the letter. In that case whoever receives the letter can leave it out for me the next day if the name in question is not correct. The second theory, which may be the one in your case, is that a law firm, collection agency, or IRS, etc., or someone else wants to know if a certain name resides at your address. They will mail the PO a special form requesting that information and then we will fill out the form confirming that the name in question receives mail at that address or not. I've never actually went to someone's door to ask because I know if the name in question is valid or not. I don't know that we aren't allowed to divulge who is asking because I've never been in that situation. Anyhow, I would guess that it's optional whether or not you want to divulge that information to the postman or not. We can't force you to do that. Please be advised that these are just speculations on my part as to what it means when the mailman came to your door to ask if a person lives at your address. Thanks for writing.

794 Votes

Can a mailman place a stamp on a letter and mark a big "x" across the stamp and deliver the letter himself or have a Co - worker deliver the letter without it going through the USPS mail system?

Asked by Just asking over 9 years ago

I am sure this is done sometimes and possibly even without a stamp (which I think is very wrong to do). I sometimes see a card or letter being mailed from one customer on the route to another. I guess I could just cancel the stamp with a pen and deliver the letter directly, but I put the mail into the regular outgoing mail dispatch and have it run through the system. Delivery time is usually 2 days later. I have never heard either way if there is a proper procedure to be followed. If a co-worker gave me a letter to be delivered, I'd likely deliver it without it going through the mail processing system. It rarely comes up though.

794 Votes

I have a garage door mail drop but the postal carrier always leaves mail hanging out of it. There are mail thieves in the area. I tried calling the PO to complain but they won't answer. What kind of note can I leave for the carrier that will help?

Asked by Cam over 11 years ago

You bring up a valid concern in my opinion. I'm sorry that you have had no luck calling your local PO. my suggestion would be to put a small note near the mail slot saying "please push all mail completely through garage door slot. Thank you." I hope that helps. You can also mention it to your letter carrier if you ever see them in person.

794 Votes

was the post office ever open on Sundays

Asked by Price about 11 years ago

I don't know the answer, but I would suspect that as a whole the answer is no. The retail window in some major cities at certain stations still do open on Sunday. The one that comes to mind is the Farley PO in midtown Manhattan which is open from 11A-7P on Sundays. Their retail window used to be open 24/7 until a few years ago.

793 Votes

I had an issue that I believe may have been a scam. I ordered something and the person says that the USPS used an international express form instead of USA and that the package is sitting in US customs waiting to be sent to "sender" not "addressee" ?

Asked by Tammy McClintock over 10 years ago

I don't understand the question. I don't know about the different forms which are required for shipments which come from other countries. Do you know if the item was coming from an international source? I don't know why the item in US Customs would be labeled as to be sent to sender. That wouldn't be good as you are the addressee and not the sender. If the sender is just giving you a bunch of excuses and not offering any refund, it could be a scam. I'm sorry that I have no knowledge about the ins and outs of US Customs and shipping of items.

793 Votes

I manage a large mixed use building that has been remodeled from one address into 40 different adresses/ tenants. We have a main mailbox lobby for letters, but not for parcels. Is USPS required to deliver parcels to the doors of these businesses?

Asked by Mbrant over 11 years ago

I don't know the answer to this question. I would think if there are no parcel lockers in your lobby, then the USPS should attempt delivery to the business and leave the parcel if it can be sAfely left. Sorry I don't have more info on this.

792 Votes

If the letter hasn't been mailed within the 1-3 day span, should I just send another letter or wait more days to see if it has arrived?

Asked by BWras about 11 years ago

I would wait several more days because letters do get missorted, or misdirected. Hopefully the letter will reach its destination in a few more days.

791 Votes

My son works at convienence store standing and walking 12 hours a day can you please tell me what kind of shoes you wear. thankyou donna

Asked by donna about 11 years ago

I wear uniform issue letter carrier shoes. The brand I usually wear is New Balance and have a special non-slip surface. The USPS provides us with a yearly allowance to put towards uniforms and footwear.

791 Votes

Are carriers allowed to listen to an mp3 player while walking a route?

Asked by Johnny over 10 years ago

That is a great question which I will answer in 2 ways. For the last few years I wore an MP3 player (iphone) with a wired earpiece while I delivered mail on foot and listened to podcasts. I always left one ear exposed and not listening to the podcasts. Nobody ever said a word to me about it. Recently, however, I returned to work after an extended absence (on an off for almost one year) and a co-worker who saw me "wired" to listen to the PED said that while I was out we had a service/safety talk that we weren't allowed to be using the PED's while we are at work either in or out of the Post Office. I thanked him for his advice, but thought I would do a little more investigating. I asked about 2 or 3 other co-workers and they said they didn't know anything about a rule like that. I didn't ask my supervisor or shop steward. I don't believe it is anything you would get disciplined for, but the mgmt. may say you aren't allowed to use them. If they ever did that I may ask to see that policy in writing even though I could see mgmt. as saying it falls under the "you will be distracted" reasoning. Again, I have never seen it as an issue at the PO where I work, but please keep in mind that I don't listen to it loudly and only have the ear buds in one ear. When a customer comes to speak with me, I put the personal electronic device (PED) on pause and sometimes even take out the earpiece. I would be very disappointed if they made a rule about not listening to an MP3 player while delivering mail as that is very helpful in getting me through the workday, not to mention I learn a lot from the podcasts. Thanks for writing in with your question.

791 Votes

The country club that I work for has a mailman who visits the bathroom evreyday. He dirties the mirror, and stall. He has never asked to use it or purchased anything from us. He was even on another route and would come to use our bathroom. What to do

Asked by Golf Pro over 11 years ago

That is a tricky situation. On the one hand, we like to think that most buildings would allow us to use their facilities. On the other hand, we should be respectful of the courtesy being offered and nOT dirty up the place. The only suggestion I could think of is to approach the mailman and ask him to be a bit cleaner when he uses the bathroom. Another option would be to put up a sign saying "please help us keep this bathroom clean by nOT smudging the mirror and don't litter" In a country club, I don't think a sign like that would go over too well,

791 Votes

What kind of shoes do you wear? Specifically, what works best in snow and ice conditions? Do women carriers wear the same type(s) of shoes?

Asked by Elaine about 11 years ago

This is a great question. Dry, comfortable footwear is of vital importance when working in snow, wet, cold, or icy conditions. Your uniorm allowance allows you to purchase several pair of shoes or overshoes per year to protect your feet. I wear rubberovershoes which fit over my standard shoes when it will be wet or snowy out. Furthermore, if it will be icy, we are issued small spiked overshoes to help us keep our grip on the snow or ice. Women and Men generally wear the same type of shoes except the sizing my be a little different.

791 Votes

Is it illegal for a mail carrier to photograph or video: mail, employees, managers and operations? Is withholding information about their DWI while employed as a driver still bad even if it happened 5 years ago. Is it bad conduct to video customers

Asked by Kris over 10 years ago

Kris, I don't know the answer to your question regarding the legality of photographing or videotaping mail, employees, managers or operations. I have never seen anybody do it while "on the clock", but I don't think it would be looked upon well by others. Also, I also don't recommend videotaping customers. It could be reported to management and it may not be allowed. With regards to a DWI while employed as a driver, I don't recommend withholding information that would be available on a driving record from a state dept. of Motor Vehicles. I don't know if a DWI stays on permanently. On the other hand, if the USPS couldn't find out about a past DWI and disclosing it would result in disqualification from being hired, it would be better not to disclose it.

791 Votes

My mail man keeps writing tally marks and numbers on the cover of my magazines. I am particular about my stuff and dont want to see two hash marks on every magazine I put on my coffee table. Are they allowed to do this? Am I allowed to complain?

Asked by The deuce over 11 years ago

I am not sure why he does it. On a walking route, some carriers will write a number on the top piece of mail to indicate which street or the delivery order that bundle of mail corresponds to. (I.e. bundle 1, bundle 2, bundle 3). We probably shouldn't be writing on the mail itself, but I have never heard a complaint until this q from you. You certainly are allowed to complain and I would hope that your mail carrier respects your wishes.

789 Votes

My friend is a CCA. He asked for a day off a month in advance and was told it was not available. He is in a wedding and absolutely cant work that day. Are there other options to get a day off? Can he get fired for just not showing up?

Asked by MMM about 11 years ago

I don't know whether he can get fired for just not showing up on the day of the wedding. as a CCA I know you may not have as many job protection rights as a career employee. Does your friend have a wedding invitation to show the supervisor? is it possible that he goes to work for a couple of hours in the AM. I am guessing that's not likely. I don't have any other info, but would hope that mgmt comes to their senses and allows the day off.

788 Votes

Is a mailman the only person who delivers from the post office. And if my package was recieved by a local post office yesterday at 2:00 should it come the next day on Saturday?

Asked by McKenna Peltier almost 11 years ago

Generally, a mailman (letter carrier-terms are synonomous) is the only person who will deliver from a post office, but I don't know that to be an absolute rule. My brother is a clerk at a post office which is comprised only of rural letter carriers. If Express Mail arrives later in the day when the rural letter carriers have completed their routes, either he or another clerk, or maybe a supervisor will deliver the Express Mail item. Also, in general, a package that arrives at a local post office on a particular day at 2:00 PM should be delivered with the following delivery days mail. Again, it's not an absolute guarantee but within the normal course of operations, I would think it should be delivered.

788 Votes

We live on a remote side street. It is common practice for a mailman to sit in his truck everyday with it running from 3:30 to 4:15. I would guess he's done with his route and wants to do nothing until it is time for overtime. Who should I call?

Asked by Malik over 11 years ago

I can't tell you for sure that he is doing something wrong but from what you say it seems like it. In our office we have 30 min for lunch plus a 10-minute break while we are on our routes. Also, we are allowed whatever is necessary to use a restroom. maybe the size of his route is small that he doesn't need a full day to deliver it all. If that is the case, many supervisors might pick up on that and try to give that carrier more work. If you were to call someone, i would first recommend calling a delivery supervisor or postmaster depending how large your PO is. To be honest, they may just thank you for calling and do nothing, or they may approach the carrier and tell them to not park that long in one place at 3:30 PM. I rarely hear complaints about this but if someone is being so wasteful of the USPS $, I don't see any issue with bringing it to the PO attention.

787 Votes

I am moving into a house that has been vacant for several years. Someone sent me something there before I moved in and it got returned to them. How will the mailman know to start to deliver my mail?

Asked by Rachel over 10 years ago

Rachel, I am not sure how the mailman will know when to start delivering your mail since just by having a letter or parcel mailed to that address with your name apparently wasn't enough. If it were on my route and a house was vacant I would pay attention if I saw a new name for that address and I'd attempt to deliver it by leaving it in the mailbox (or at the door if it was a parcel to big for the mailbox.) Another way I'd know to start to deliver is if I saw visible clues that a house was being prepped for occupation or I saw somebody moving in to that address. I think I sure way to advise the PO that they should start delivering mail to your new house would be to call the PO that will be servicing your new house or USPS Customer Service
Call 1-800-ASK-USPS® (1-800-275-8777) and tell them that you are moving in. Hopefully, one of these suggetions will work out fine. Congratulations on your new residence.

786 Votes

I work in a building that has designated mailboxes for each company. Is it legal for the mailman to drop mail for my company on the floor in front of the mailbox if it all doesn't fit? He comes to our company with certified mail only.

Asked by shelley over 11 years ago

I don't know the legalities of the carrier just leaving the "overflow" of mail on the floor. I would personally bring it to your suite/office. If the carrier feels it is safe to leave it on the floor near the mailboxes, I suppose that is okay. I realize that you don't control the size of your mailbox. You could call post office to see if this can be rectified, though I don't really know the rules on this.

786 Votes

I droped my mail on the blue box , on saturday. When will it get delivered? I know that they don't work sundays.

Asked by shanen over 11 years ago

1-3 days from when it was picked up from the blue mailbox would be the normal length of time For delivery.

786 Votes

Hi Dave,
Just completed the phase 2 process for a CCA position in NY. I want to know are we given choices of which station to work at or is it randomly assigned to us? Can we choose if we want to deliver mail on foot or by postal vehicle?

Asked by CCA about 11 years ago

I don't know how assignments are made for CCA. In NY City, most deliveries are made on foot, but not exclusively. It is common to see carriers using a cart with several mail satchels attached and then using relay boxes to pick up future deliveries on route. I would suggest that most routes delivered by postal vehicle are by more senior employees, but it's not always a hard and fast rule. Good luck in your employment!

785 Votes

I was wondering if I put my mail on hold for 10 days am I allowed to pick my mail up before the 10 days

Asked by dee almost 11 years ago

When you put your mail on hold there is an option to either "pick up your mail" or "have the mail delivered to you" on a certain date. If you choose the latter, you may go to the Post Office with proper ID and see if they will give you the mail that has been held and notify your letter carrier to resume delivery the following day. I know that would likely be allowed at the PO which I work at. I can't speak for any other Post Offices. Your best option is to choose "Pick up mail" and then the mail can be held for up to 30 days at the Post Office and you don't have to worry whether you pick up the held mail in 5 days, 15 days, or anytime less than 30 days.

785 Votes

How can one get driver training for the LLV TO CONFIDENTLY PASS THE DRIVER CERTIFICATON requirement. are there retired rural carriers in New york state who may be hired to provided lessons and preparation?

Asked by Chris almost 11 years ago

You are asking a good question which I don't know how to answer. When we were hired, co-workers who were certified as Driver-trainers would teach us how to drive the LLV and also sign us off as being trained. I don't know anything about "off the clock" or "off the job" rural carriers who offer training lessons or preparation on LLV training. I can only speak from personal experience that it wasn't terribly difficult to learn how to drive the LLV even though the steering wheel is on the opposite side that we are used to in the United States. Overall, the LLV drives similar to other automatic drive vehicles in the US. The important things to keep in mind is blind spots and handling in inclement weather. Those are times or conditions to be extra cautious and always wear your seat belt. Good Luck to you!!

784 Votes

I live in an apartment with small mailbox and I am expecting a package this week but I will be away on vacation so I asked the USPS to hold my mail, will they hold first class packages and the rest of my mail until I get back?

Asked by CH over 11 years ago

usually if there is a Hold Mail request for a specific address, all mail is held which would include packages. I cant guarantee this but that is what would happen on my route should someone have their mail held.

782 Votes

While driving the vehicle to make a delivery, another motorist points towards the back of your vehicle as if something is wrong. What do you do?

Asked by zoom about 10 years ago

It hasnt happened to me before that somebody points to the back of my vehicle as if something was wrong. I can, however, picture that scenario. I believe I would safely pull over to the side of the road when I can and investigate what they may have been pointing at. Maybe it was a gas cap I forgot to replace, an open cargo lift door, or maybe I am dragging something. I do have people sometimes drive up near me, but if it is a busy road or they are unsafely positioned I will either ignore them or point them to pull over to the side of the road and assist them. Safety is my number one priority, because if I am injured or in a motor vehicle accident, I am not working and it could lead to internal discipline.

781 Votes

If a person lives at an address to have certain important mail delivered there, then in the same town, use another person's address to have other mail sent there?

Asked by Tim about 11 years ago

I am not completely sure what is being asked by this question, but here is the general rule that we should follow when delivering mail. Unless there is an official change of address order on file to forward a person's mail from one address to another then the mail should only be delivered to the address which is printed on the envelope as to where the letter should go.

781 Votes

If my mailman hasn't been showing up to deliver mail who do i contact in order to receive my mail?

Asked by msoulheart@aol.com over 11 years ago

I would call 800 ask USPS, or see if you can get the number to your local PO to advise them of your concern About not receiving your mail. Hopefully, they will have a lucid explanation and can rectify this matter.

781 Votes

I recently became a new CCA in Denver. I've always thought it would be great to live in NY, but I'm wondering how you make ends meet given the salary for Carriers is the same nationwide. Do you have a two income household, etc?

Asked by Salty over 11 years ago

It would probably be hard to live in NY on a CCA salary starting at $15/hr. I know some regular carriers work second jobs or work as much OT as available. My situation is a bit different as I am single, have low overhead (I own a co-op apt), and am very conservative with my spending. The NY metro area can be very expensive with regards to rental apts/houses and property taxes.

781 Votes

I have a lot of questions about how a mailman's route works. Do you have the same route all the time? If not, what would be the reason a mailman's route would change? Do you ever finish your route early? Or finish late, meaning you have to work late?

Asked by Jessica about 10 years ago

You've come to the right place to ask questions about how a mailman's route works. I never mind answering questions but sometimes wish there was a search function on this page since the questions may have already been asked.

1) I have the same route all the time, but that is the fact that I have enough seniority at my post office to deliver the same route daily. When you start your postal career you are usually a CCA (City Carrier Assistant) or a Carrier Technician (also called a floater or T-6 or comp. carrier) that fills in for a carrier on a route when they are off, hurt, sick, or on vacation, etc. Since we deliver mail mail 6 days a week, but only are required to work 5 days per week, the Carrier Technician delivers the route on our weekly non-scheduled day.

2) If we are a regular carrier that has an assignment that is to deliver the same route daily (which is the case for me), the only reason my route would change would be if another route became vacant (usually due to a carrier retiring or transfering) and I requested to be moved to that assignment. The person who gets the vacant assignment is the most senior carrier that wishes to be reassigned. On rare occasions the local office goes through a route reorganization (I think there has been 1 in the 15 years I've been at the PO) when all of the assignments are put up for bid because so much of the routes have been territorially reorganized. Again, the assignments are awarded by seniority.

3,4) Yes, a regular workday is 8 hours and my route is set up to take about that long to deliver if there is an average volume of mail, parcels, decent weather, etc. On a lighter volume day, I would finish earlier and a heavier day would take longer than 8 hours to complete the route. This time also includes sorting some mail in the morning as well as some organizational duties when delivery of the route is completed. I'd say that the earliest to finish is maybe 15 minutes less than 8 hours and on a heavier day I may take 30-45 minutes extra to complete the route. There are days that can even take longer than that, but I'm just giving you the averages. In the office I work at in Long Island, NY, there is ample opportunity for overtime pay for those that want to work more than 8 hours/day or work on their non-scheduled day. Everything quoted here is for a city letter carrier. There are rural letter carriers (a different union and different rules even though their job is to deliver mail like me) who can go home as soon as they finish their routes. We are "on the clock" so if we finish in 7:15 we would still have to stay for 8 hours. That is a rare occurrence and we could do some prep work for the next day or help out another carrier if we have "down time". It is more common to have too much work than too little in my experience.

Thanks for all of your great questions and feel free to ask any more that you can think of.

779 Votes

Does the regular Letter Carrier deliver Priority Express Letters and if so, do you have to be home to sign for them or will he/she leave in your mailbox ? Also,if i don't normally get mail until after noon, does10:30am time apply for Priority Express

Asked by Wolfie from Harlem over 10 years ago

Wolfie, I think that Priority Express Envelopes (not regular Priority Mail) has a guaranteed delivery time which is given to the sender when they mail the item. It is often next day by Noon but that certainly varies on destination and time of mailing. Most Priority Express labels nowadays are automatically signature waivered (nobody needs to be around to sign for it) unless the sender requests a signature. It used to be the opposite of that. The regular letter carrier will deliver the Priority Express letter if they can make the delivery by the guaranteed time and if they are given the item to deliver before they leave on their regular routes. I hope that answers your question.

779 Votes

how many delivery attempts USPS do before return the package to the shipper?

Asked by johnny almost 11 years ago

We attempt to deliver the actual parcel or certified or accountable mail (registered, insured) one time and leave a PS Form 3849 if nobody is available to sign for it. Within the next 15 days, we then leave 2 more PS Form 3849s (notice of item attempted to be delivered) before return the item to the shipper. If an addressee signs the PS Form 3849 to authorize delivery and leaves it in the mailbox we will generally deliver the item the next day even if nobody is around to physically accept.

779 Votes

I live in NYC in a house that has been converted to 3 apts. We have 3 mailboxes for the different apts but our mailman has started putting all of the mail in mine. We have never had a problem untill recently. How should we address this?

Asked by Katie Blackcoffee over 11 years ago

I think the mailman should be delivering to all 3 mailboxes if there are 3 legitimate apartments. Please make sure that each box is clearly labeled with the name or apt # of who lives there. if you happen to see the mailman, you could ask why this happens. Now if you were 3 people all living in the same apt and had 3 separate boxes, that wouldn't be allowed. I hope your situation can be resolved.

779 Votes

What is the official term for a single house on your carrier route? Is it "destination"? Or do you call it something else?

Asked by Sahara over 11 years ago

I don't know the official term for a house. I would call it a "delivery address". So on my route there are 350 single family houses which is 350 possible deliveries or delivery addresses. I hope this helps you.

779 Votes

We just purchased a lake home. The mailbox is a quarter mile away in a different zip code than the house. Which zip code is correct? (USPS lookup gives me where the mailbox is but I have successfully used the other one)

Asked by Dan over 10 years ago

Dan, I don't know the answer to your question. You likely live on a RR (Rural Route) or HCR (Highway Contract Route) given the fact that the mailbox is so far from your lake home. This has no bearing on what ZIP code you use as far as I know. I could see either ZIP code working based on what you told me, but I'm sure only one ZIP is actually correct. My suggestion is to stop in at a local post office during their business hours and ask a clerk or supervisor what ZIP you shoud be using or possibly call them if you can find their phone # or possibly 1-800-ASK-USPS. Thanks for writing and congratulations on your new home purchase.

779 Votes

I delivred my documents to the post office late yesterday would like to return it back before the truck come to tack it at what time the truck come to the post office to take the things

Asked by thuria almost 11 years ago

I know this reply is probably too late to help you retrieve the documents from the post office. I don't know what time the trucks leave the following day with outgoing mail but I would think that it is fairly early in the AM, if not around 6-6:30PM the day before. I am also not sure if they would allow you to look for (or if they'd look for) items you dropped off for mailing. I know at out post office that any items accepted at the retail counter, or in a collection box BEFORE the latest time posted on that box must be dispatched the same day.

778 Votes

Without any benefits, it kinda sounds scary, do they not have regular full time with benefits carrier positions anymore?

Asked by Sally749 about 11 years ago

Most carriers hired are CCAs as of now. I don't know if there are any benefits but if you look at www.usps.com there may be information in the careers/employment section. The good news is that if you are a CCA and a FT vacancy opens up, CCAs are promoted and will receive all the benefits of health insurance and paid leave.

777 Votes

After working as a City Letter Carrier for 5 years, where do you think I can apply for job or what type of job I can apply to if I can't walk anymore because of medical conditions?

Asked by Thai almost 11 years ago

As far as what far as what job would be a good alternate to a city letter carrier based on your medical condition, I think that working inside as possibly a retail sales and service associate would be good. The problem is that I don't believe they are hiring many workers for these positions when compared to letter carrier hiring. There are also custodial positions available in some offices, but that job requires much physical labor as well. I am sorry that I don't have any great advice for you as city letter carrier is the job most in demand. You could see if there are rural carrier associate positions available in your office or adjacent offices. Those positions don't require any walking except delivering parcels to doors sometimes, but much less than a traditional park and loop walking city route.

777 Votes

how does the mailman deliver live fish to me

Asked by sam about 11 years ago

I am not sure, but if it is properly packaged and labeled, I think it would be fine to leave in a mailbox if it fits and no signature was required. I am imagining that it comes in a styrofoam box and inside there are some bags with the fish in them, but I really don't know.

777 Votes

Thanks for the reply. Wanted to let everyone know I just received the envelope back the middle of February. everything intact. floated around somewhere for 3 months! see original post at http://jobstr.com/threads/show/4154-mailman#question_10600

Asked by reiat almost 11 years ago

I am very happy that you received the envelope a couple of weeks ago with everything intact. I'm sorry that it took so long to get to back to you since it was undeliverable as originally addressed due to the intended recipient moving. Thanks for the update on the status of the envelope.

776 Votes

My Mailman didn't take outgoing mail I left in my mailbox with a post it stating it was outgoing... I just wouldn't fit through the impossibly small slot for outgoing. Why would he not take it for me??? I can't easily get to the postoffice.

Asked by Candace C. about 11 years ago

I am not sure why the mailman didn't take the outgoing mail that was left in the mailbox with a note saying it was outgoing. Generally, they should have taken it as it is understandable if it won't fit through the thin slot for outgoing mail. Did the mailman leave you any incoming mail? Maybe you could try it again tomorrow or make it more prominent that you have an outgoing letter, though I'm not sure how prominent you already had it posted.

775 Votes

We have several post offices in the area. I want to apply to carry in a particular part of town. How can I find out what area a particular post office covers?

Asked by Jeremy almost 11 years ago

I am not sure how you would apply for a specific PO to work at. More often than not I believe hiring is done by region that covers several different POs. For example, when I was hired in 1998, I had taken an exam which covered all offices which had ZIP codes which began with 117 and I was hired in one of them. You could go in to the Post Office and ask how to get hired in a certain area though I am not sure how much assistance one specific office can be since hiring is done through a more central HR office and not one local office.

775 Votes

Mr. Dave, is getting the "you have a package" slip in the mail something the post worker is supposed to do? Lately my missed packages have been getting brought back to the PO without leaving a note.

Asked by Julius over 10 years ago

Yes it is Julius if a mailman attempts to deliver a package that requires a signature or there is nobody to receive it and the mailman doesn't feel it is safe to just leave by the recipients door. That judgment depends on the area of delivery and saftey with regards to theft. The management may also tell the delivery personnel to not just leave a package if nobody is there to receive it. I would say that a note should definitely be left if an attempt was made to deliver the package. Otherwise, how would the addressee know that there is package for them to request redelivery of or to pick up at their post office? Thank you for your question.

774 Votes

Is it illegal for me to write "not at this address" on my own mail. I don't want certain people knowing where I live

Asked by Patricia over 11 years ago

I can't say whether or not it is illegal to write "not at this address" even if you are actually living at that address. The only problem may come is if a letter carrier sees that you are regularly writing that on then mail, they may see that as you not wanting any mail with your name. That scenario isn't likely but just wanted to make you aware of that possibility. I would just ignore any piece of mail i dont want. There is no proof you ever got that mail unless you signed for it.

773 Votes

Does the mail carrier get a day off when it is a state of emergency?

Asked by normnorm almost 11 years ago

Not to my knowledge unless the USPS closes their local office or district. In all of my years working on Long Island, maybe 1 or 2 occasions have we been unable to deliver the mail, but I don't remember if we were expected to report to work or not. It's possible though that I may not have the correct information and that a local state of emegergency would excuse a letter carrier from reporting to work.

773 Votes

My husband and I have different last names. Within the last 2 months, his was removed from our box without our permission. His mail did not get delivered between that time. What can I do? His new Driver license was part of that mail...

Asked by Brittany about 10 years ago

Brittany, I am not sure why the mail addressed to your husband would have been removed from the mailbox and then not have any future mail for him delivered. Unless I know a certain name no longer lives at an address and/or has a change of address on file, I would deliver the mail. I don't know what can be done to retrieve any non-delivered mail, but I do have a suggestion for now. If it is still a problem, I'd tape a note inside your mailbox that says "Accepting mail for (Insert both of your names here)." Another suggestion would be to call or visit your local PO and speak to a delivery supervisor to clarify the valid names at your address. Thanks for writing.

773 Votes

My friend shipped a package from Alberta Canada to my house in Iowa, the regular post just got delivered, does USPS deliver packages separately from regular mail?

Asked by Brian about 10 years ago

I can't say for sure but we often are the same person that delivers packages and regular post. During this time of year, it is common for some offices to have another person deliver packages separately from the post because the package volume can be so overwhelming. Some offices have full-time parcel post routes so the package would possibly be delivered by a different letter carrier. Thanks for writing and Happy Holidays!

772 Votes

Ok so i asked the last question ok so the post office where the package is is only at the most 20 minutes from me so why on earth is it going to take 3 days to be delivered. Today is 06/26/14 but it says it wont be delivered till 07/01/14

Asked by heather over 10 years ago

Heather, I don't have any further information than what I answered in your previous question. It shouldn't take 3 delivery days to travel such a short distance. I am glad that you are tracking the item online. That is a service we are trying to have work well to be competitive in the parcel delivery business with FedEx, UPS, etc.

771 Votes

I gave the mail man a letter , is he gonna send it to the address . Or what will he do to it.? Its 1hour away address

Asked by shanen over 11 years ago

the letter carrier is going to bring the letter back to his post office and eventually (1-2 days) it will get to the addresS where it was intended to go. That's what we do.

770 Votes

At the end of your delivery day, you notice that you have some remaining flyers. What would you do with them

Asked by zoom about 10 years ago

If the flyers are unaddressed which would usually be the case when there are leftovers, I bring them back to the post office where they are usually discarded in a recycle bin. It's not too often that I have leftover flyers because they are usually distributed to the letter carriers in the correct quantity needed to cover the entire route (give or take a few). Another reason why we usually don't have leftovers is because we are supposed to count out the number of flyers needed for each section (loop or relay) resulting in a low amt of overage. I do see many flyers put in the recycle bin at the end of the day leading me to believe that some flyers aren't delivered or there is an error in the counts for some routes. A lot of flyers are probably of little interest to the recipients, but that isn't my concern. I am loyal to the mailers who are paying the USPS to provide delivery services for their advertising.

770 Votes

Can a mailman accept an expensive gift from someone on his route?

Asked by Linda about 11 years ago

No, a lettter carrier isn't supposed to accept any gift of substantial value from someone on his route. It doesn't mean that it isn't done, just that it's not supposed to be done. I don't know of anybody losing a job due to this but they aren't supposed to appear to be accepting gifts from customers.

770 Votes

Is. the USPS jobs pay though out the nation, or does it differ where cost of living could be more or less

Asked by stephanie over 10 years ago

Our salary is uniform across the nation even though the cost of living could vary widely. The only exceptions may be in AK or HI where the cost of living is a lot higher than most of the 48 contiguous states. What you are referring to is known as locality pay and most federal agencies have that. Our union, the National Association of Letter Carriers, negotiates our pay scale with the USPS every few years. They don't ask for locality pay as far as I know. As a national union, there is wide disagreement as to whether some areas should be paid more than others for doing the same job. Living in NY Metro area is expensive and it would be nice to have some locality pay. But for those living in less expensive regions, they probably wouldn't want to see some of their fellow union brethren making more than them for the same job. They might feel if someone in an expensive area is making more, that leaves less $$ for them in negotiating a contract and the NALC represents all of the carriers nationwide. I have definitely seen more carriers transfer out of my post office to lesser expensive areas (NC, PA, FL) than transferring in. Great question!

769 Votes

I just recently moved to Joliet,IL and I'm used to mailboxes@the end of the driveway w/the red lever.My mailbox is by my front door.My question is can I leave a letter correctly addressed w/postage in my mailbox for my mailman to be mailed out?

Asked by Samantha about 11 years ago

I would say that it is fine to leave a correctly addressed and posted letter in your mailbox for the carrier to take with them to mail. I would recommend that the letter be very visible so that the letter carrier can see the letter they are supposed to take with them.

769 Votes

Do I have to empty my mailbox every day? It is a mailbox that is a cluster box for a group of 12 houses.

Asked by Cindi about 11 years ago

I am not familiar with any rules that say you must empty your mailbox daily. I would let mail pile up in a mailbox until it may become full so no future mail can fit in a mailbox. It is not a common occurrrence where I deliver mail, but I am sure it does happen some places. If a mailbox came completely full, I may return any additional mail with the endorsement "box full".

769 Votes

My address has always been my mom address. Her boyfriend moved in and he keep giving important mail back to the mail carrier. For months I have not receive important mail can I take legal action.

Asked by William Legion over 10 years ago

I am sorry that I can't advise you on any legal action to be taken with regards to your situation. I find it quite unconscionable that your mother's boyfriend would return your important mail to the letter carrier if he knows that you receive your mail at your mother's address. One option would be to contact the post office that delivers your mail and mention to the delivery supervisor to mention to the letter carrier that mail addressed to you should be delivered to your mother's address and not be accepted by the letter carrier as "refused" mail. Also, I am sure you've already mentioned to your mother about what is happening and asked her to tell her boyfriend to stop doing that. I don't know the circumstances as to why her would return the mail, but it is disgusting to do that if it is just to be malicious. Thank you for writing.

769 Votes

I dropped a bank deposit envelope full of cash and a deposit slip in the mailbox by accident, actually 11 year old daughter did…..how do I go about getting it back? Thanks for the help!

Asked by chris almost 11 years ago

I would contact the PO that is in charge of servicing that blue collection box and hope they haven't emptied it out yet. If you could prove to them that it belongs to you and was dropped there in error, it's possible they could get it back to you but I'm not sure. Good luck to you! I hope you can get that envelope back.

768 Votes

We just moved into a new home and we continue to get mail for the former resident. If I write on their mail a forwarding address will a letter carrier deliver it to their new home address?

Asked by Care about 11 years ago

Usually mail won't be forwarded unless there is a forwarding order on file by the former residents. You can try putting the new address on the mail and putting it out for the letter carrier but I don't know that it will get to the new address. Another option is to mark the mail "no longer at this address" and put it out for the letter carrier to take. Thank you for your email question..

768 Votes

I have applied for City Carrier Assistant and have an interview next week. I am wondering how often you lift 75 pounds? I have started to worry about being able to do that!

Asked by MarthaJ about 11 years ago

It is pretty rare that we would have to lift 75 lbs. Most of the heaviest packages are probably in the 30-40 lb. Range and even that isn't an everyday occurrence. Good luck to you.

768 Votes

Hi, first off I would like to thank you for all this info you give out. Great stuff! I just took the test for a CCA. My questions are, in your opinion, what are the biggest mistakes new CCAs make? I'm going to add a part 2 to this.

Asked by Sparky66 about 10 years ago

Sparky, Thanks for writing and I appreciate the comments. Please keep in mind that anything I say here doesn't come from any expertise. It is just from my experience in one office with one set of co-workers and management and a lot of it is opinion. The above is called a "disclaimer" which I'm a big fan of. Good luck to you in getting hired as a CCA. They are the future of the USPS and hopefully will lead you to a career position with better pay and benefits. The few things I can think of when it comes to being a CCA are: be on-time for work, don't miss work unless it's an emergency or you are very sick, work safely with regards to driving a motor vehicle and walking a delivery route. Be respectful of your co-workers and management and try to deliver the mail accurately though you may not be given the clearest set of instructions how to do your job. We've had a few CCAs quit for their own reasons, but I don't think our office has let more than a few go involuntarily. I believe once your probationary period is over (90 days), it is difficult to be terminated. Management can sometimes control how many hours you get to work if they aren't happy with your job performance. Again, in as long as I've worked at the PO, there has never been an overall shortage of work available to the carriers who wanted to work.

767 Votes

When sending a piece of mail to an address in the same town, is it ever acceptable to write "city" instead of the town name? Have you ever heard of this? My fiance swears this is ok. I have never heard of doing this.

Asked by Nat over 11 years ago

I think you both might have a point here. The only time I have ever heard this before was on an episode of "The Brady Bunch". They were trying to figure out where a letter came from and it just said "city" on it so they knew it was mailed from that same city. If one were to Do that today without putting on the proper ZIP code, I doubt the letter would get to where its going because mail is generally processed at a regional sorting facility than at any local PO. If you write "city" and the correct ZIP, it is more than likely to be delivered.

766 Votes

Where can i get a third arm for delivering flats?

Asked by Johnny chambers about 11 years ago

I am not sure what you mean by this. I carry some of the flats on my arm for a walking route and then some in my satchel since my office deals with FSS meaning there are 2 separate bundles of flats. The key is to try to be as organized as possible when loading up your flats and letters for delivery.

765 Votes

So my significant other is in the military and she sent two letters on the same day, one to her mother who lives one street over was received, mine however i have yet to get and its been 4 days since her mother got hers? Is this common?

Asked by shawn over 10 years ago

Shawn, I'd say that this isn't common. Even if "one street over" meant a different town it still shouldn't differ by more of a day in my opinion. It's likely that the letter was missorted somewhere along the way or missdelivered, both which aren't rare. Hopefully the letter will arrive soon. Thank you to your S/O for her service to the country.

764 Votes

Occasionally the mailman brings mail along with package (too large for mailbox) to the front door. Each time, I wonder if I should be tipping him. I haven't but it seems like I should offer it.

Asked by LUV2SEW over 10 years ago

I would recommend not tipping the letter carrier when they bring the mail along with the package. It is a very nice service of him to do. We are technically not supposed to accept any gratuities but I haven't heard of this being enforced to any great extent. Whether or not you get good service from your letter carrier shouldn't depend on a tip. We are professionals that are paid a decent salary (i.e. we aren't paid a low salary such as a bartender/waiter/bellboy who rely on tips). I know some of my fellow USPS employees will disagree with my comments here, but this is how I truly feel re: tips.

764 Votes

Hi,
Which part of Long Island do you work? Just curious because I live on LI. Also, do letter carriers spend their whole workday delivering mail, or do you also work inside the post office?
Thank you!

Asked by Name almost 11 years ago

Thanks for your question. I work at the Syosset, NY 11791 PO. City Carriers usually spend 1.5 to 3 Hrs each day in the office sorting the incoming mail into delivery order and then spending apprx. 5-6 Hrs each day "in the street" delivering the mail. A lot of mail these days comes pre-sorted into delivery sequence which has reduced the amount of hours that carriers spend in the post office compared to many years ago. The volume of mail over the years also hasn't remained as high so there is less mail to sort in the post office and deliver. For myself and most of my co-workers there is certainly still 8 hrs/day or more of work.

763 Votes

if i see a letter addressed to me balancing in the outgoing mail slot can I legally remove this letter from the outgoing mail slot as delivered to me?

Asked by anna about 11 years ago

I don't know the actual rule on this, but if you can clearly see that the letter is for you, I don't see why you couldn't take it. Again, this is just my two cents as I can't quote you an regulations on this.

762 Votes

if I put something in the mail today will it get there today

Asked by ashley over 10 years ago

Mail put in a mailbox on a particular day generally won't be delivered the same day. Usually it takes 1-3 days for a letter to be delivered domestically. Even if the origin and destination for the mail item are geographically very close to each other mail is usually processed overnight at a regional mail sorting facility.

762 Votes

I have two questions. Do RCA's get an increase pay after being there a certain length of time? As far as the uniforms what all do they supply? (ex shoes, winter coats, # of uniforms)

Asked by Keegan about 10 years ago

Keegan, I don't know how the pay schedule works for RCA (Rural Carrier Associate) positins. I can direct you to check the website for the NRLCA (National Rural Letter Carriers' Association) at www.nrlca.org where they have some sections that may help you. It seems like you may have to log in to access some of their site. As far as uniforms go, I don't believe you get any allowance for uniforms. There is a minimal dress code to follow for working for the USPS, but I am pretty sure it is comprised of civilian clothes. I haven't seen a rural carrier or RCA where a postal uniform like a City Carrier would. The RCA which delivers mail from the PO that I work at gets to go home when she has completed her route as opposed to City Carriers who are "on the clock". I believe they are paid a set amount for the day no matter how long or short it takes them to deliver the route.

761 Votes

What can I do about a mailman who consistently keeps putting my mail and small packages in other people's mailbox? I have tracking numbers from packages saying they've been delivered and never got anything same with important documents and bills.

Asked by steph about 10 years ago

Unfortunately this has been a problem for many years. It is usually the result of not having the same letter carrier deliver to your address each day. There is a lot of turnover in some offices which could result in a varying quality of letter carriers. It could also be the result of a letter carrier not doing their job very well. I had lunch today with a man who said he was having the same issue. The only suggestion I would have is calling your local PO and speaking with a delivery supervisor or mentioning it to the letter carrier who services your house (if it is actually the same person each day). I'm not sure it will do any good as some workers/supervisors don't care and some are very conscientious. I think it depends on who you are dealing with. Please make sure all of your mail is addressed correctly and that your mailbox is labeled clearly with your house/unit#. No matter who you are dealing with, you really should be getting the correct mail/packages. In my office, I hear no emphasis on delivering the mail correctly. Maybe it's just assumed we do and mgmt. will wait to hear a complaint to bring it up.

761 Votes

Is it true that obvious outgoing mail does not have to be collected unless there is mail to be delivered at that address that day?

Asked by Sandy almost 11 years ago

That is a very good question. I don't know the official answer to that question, but I know if I saw that outgoing mail was obviously there to be collected, I would collect it. Most addresses I service have at least 1 piece of mail per day to be delivered, but if it didn't I may take a glance from a distance to see if there was an obvious outgoing mail or a flag up on their mailbox indicating an outgoing item.

761 Votes

I sent out a card to my boyfriend whos in jail, the address I wrote on it I spelled a word wrong and crossed it out, so my question is can I send out an envelope that has a word crossed out on it?

Asked by Lauren about 11 years ago

I don't see why you couldn't mail a letter with a word crossed out as long as the other parts of the address were correct and clear. I am not sure if a jail would have any different rules on this. I know that jails are sometimes very specific in how to send mail, but don't know the ruling on this.

761 Votes

Can a mail carrier be fired for
spending one day in jail on a
false charge of domestic violence?

Asked by Robert about 11 years ago

I don't know the answer to this question, but I would speculate that you wouldnt be fired for this, especially if you weren't convicted.

761 Votes

Is it illegal for a mail man to leave a package hanging out of your mail box by about 6 - 12 inches?

Asked by Ed about 11 years ago

I have no idea about that rule. A package should be left in a place where the carrier deems it to be safe. I don't think it has fully go inside a mailbox to be delivered. If you have an issue with it, you may be able to ask the carrier about it next time you see them. it may result in you just getting notices to come pick up a package at the PO

760 Votes

Is the post office manager allowed to cut open a package (a book) I was sending out (wrapped in cardboard), simply to make sure I was not using one of USPSs priority mail envelopes to ship something (non-priority)?

Asked by buffy about 11 years ago

If the item was mailed via media mail, then it is valid for a postal employee to open a package to make sure that the item being mailed qualifies for the media mail rate. As far as just checking to see if a Priority Mail packaging was used to mail an item via non-Priority, I don't know the rule on that but I'm not too familiar with that being done. I thought that most, if not all, priority mail packaging now is printed on both the inside and outside making it very difficult to use for Non-priority mailing.

760 Votes

I've read that the avg carrier makes 72k. Is that true? And if so, how often due raises get passed out?

Asked by Jeremy about 11 years ago

I don't think the average carrier makes 72K, but I am glad to discuss what I make and put it in perspective. I haven't worked most of 2013 due to being out with an illness. Much of this illness is covered by paid sick leave so my salary for 2013 isn't too far out of line what most carriers probably make who weren't ill. My pay stub through pay period 26 of 2013 (which should be the last pp of the year) says $65200. To be quite honest that is a good salary for not having worked for more than 1/2 of the year. The highest salary I've ever made was probably in the $70-75K Range and that would include working overtime. Raises are passed out based on a contract which is agreed upon between the National Association of Letter Carriers (NALC) and the US Postal Service. They are often passed out 1X per year if you are at top pay. If you are working your way up to the top salary then you would get raises a bit more frequently. In conclusion, there is potentital to make superb salaries if you are willing to work all of the overtime that is asked of you which may mean coming in to work on a day you are usually off or maybe even working on a Sunday. I can't guarantee this, but if you did a little research under "NALC National Agreement 2014" there may be a published pay chart as to what carriers get paid. Thank you for your question.

757 Votes

If I end my mail hold on a Tuesday (for example) is my mail delivered on that Tuesday or the following day, Wednesday?

Asked by Ken over 10 years ago

Ken, the date you put down as the "end date" on the yellow authorization to Hold Mail card is the date that mail will be resumed. All accumulated mail will also be delivered on that date. Please make sure you have chosen the option for the "end hold" date as opposed to the option where you will pick up any mail that is on hold. If you choose the "pick up" option, no mail should be delivered until you pick up any accumulated mail at the Post Office. The system generally works well unless we forget to pay attention to the "ending date" on the hold which happens occasionally. Thank you for your inquiry.

756 Votes

The USPS advertises starting as a carrier at $21 per hr. But, everything that I've seen suggests that you have to start as a CCA (roughly $15). Is it possible to start out higher. And if so, how?

Asked by Jeremy almost 11 years ago

he starting salary for a Transitional Employee was $21/hr, but due to a recent arbitration decision in 2013, new hires are considered CCAs (city carrier assistants) who will usually start at $15/hr, a little bit more if they were previously a TE. Carriers who were TEs and then got changed to CCAs did take a significant pay cut as part of this arbitration decision.

756 Votes

I am in the hiring process for city carrier assistant for brooklyn, queens, and Staten Island and I did the drug test and criminal background check with them right after my interview. Do you know how long I will wait to be hired by them?

Asked by roym over 11 years ago

Good luck to you. I mean it, not sarcastic. I believe the starting pay is $15/hr. I don't know how long it will Take to be hired by them but I know I wish it was sooner than later. While I don't work in Triboro district which is where you have applied, we need good workers to be hired sooner than later especially with the summer vacation season starting. Once hired, the training process is just a few days and should include driver training.

756 Votes

How many times per day does the USPS deliver mail?

Asked by Ismael V. over 10 years ago

The USPS delivers mail 1 time per day to each address. The only exceptions are if an Express Mail item has to be delivered by a separate letter carrier because it arrived at the PO after the regular letter carrier has already left to deliver their route or if the regular letter carrier wouldn't be able to make the delivery guarantee time on the Express Mail. In that case another letter carrier would deliver the Express Mail but not regular mail to the address. So the main answer is 1x per day Mon-Sat.

756 Votes

We have a corner commercial building. The address is on one street but we want to put our mailbox on the other street for easier access. Can we do that? Will the post office still deliver?

Asked by Brian over 11 years ago

I believe if you change the location of your mailbox, it would be wise to contact the local post office that handles your delivery. I don't know the rules as to if this is allowed or not. I would think that if it doesn't create any inconvenience for the carrier, it might be possible. To be honest the rules of delivery are applied so inconsistently that I can't tell you for sure what will happen.

756 Votes

The letter that fell from the envelope has no address, just my name. What can I do just in case the mail man or postal office found it.

Asked by shan over 11 years ago

I have no idea except to notify the PO or your mailman that you are looking for a letter without an envelope. With the volume of mail delivered each day, it is unlikely that the letter would be returned unless whoever finds it is familiar with your name and where you live.

755 Votes

I dropped a letter in a blue USPS collection box before noticing the box was no longer labeled to display pick up times or other information. This box location is not showing up on the USPS locator either. Does this mean my letter won't get mailed?

Asked by milliemo over 10 years ago

I am not sure about this. If I had to guess, I'd hope that the collection box is still in use if it would allow you to deposit mail into it. I would suggest contacting the local post office nearest that collection box and see if they could provide you any further information.

755 Votes

Hi! I need your recommendation for a good pair of walking shoes. I just started working @ my local MACY'S Dept. Store and the concrete floors are killing my feet! I need black, slip-on or lace up, shoes that will be comfortable.

Asked by Colin over 10 years ago

New Balance 706 Men's Postal Walking Shoe MK706B is the only shoe I've been wearing for the last few years as a postal letter carrier. My feet don't ache at all, but I must stress that everyone is different. Also, my most recent pair wore out very quickly, but I am wondering if that is because it was in storage for years before I actually used it. I'm not sure and they are about $100/pair. I'm sorry that I can't give you any other recommendations than that. The ones I mentioned are black, leather, lace-up and have a slip resistant grip with the SR/USA safety certification. There must be many choices available at a work clothes store like Work 'N Gear or Work 'N Play, or Cabela's. The trouble with ordering from a catalog is if you choose the wrong size or the shoes just don't feel right you have to return them via mail which could be a pain or have a fee involved for return postage. Again, I really like the shoes I mentioned above, but I have a new found concern about their longevity. Colin, thanks for writing.

755 Votes

I am expecting something in the mail shipped priority. Its was dropped off Aug18th for delivery . Its coming from New York and I live in So.California. I still haven' received it Aug 24th. Could it be delayed or lost? or maybe not actually sent?

Asked by vanagain over 11 years ago

I can't say for sure what happened to your priority mail item that you were expecting. Did the sender give you a tracking number? Most items shipped via Priority Mail would have a tracking number? As long as the mailer put the correct address on the Priority Mail and actually shipped the item, it is not likely to be lost, but not impossible.

755 Votes

I have a friend who carries mail in snowy Colorado and wanted to give a gift of things to make the job easier: hand warmers? special lotion? dog biscuits? snack storage? clothing? What do you have before during after to help your day go well? Ideas??

Asked by kimba about 11 years ago

Hand Warmers are a great gift. I just bought my girlfriend an entire box from BJs Wholesale Club in NY. They are single use handwarmers which last maybe 8 hours. Lotions are also good to keep hands moisturized. If at all in doubt about the pending weather I try to bring along as many layers as possible just in case I need extra protection. One of the least comfortable situations to be caught outside in is very cold or very wet weather.

755 Votes

My co-workers and I have different opinions, I think the majority of routes in suburban areas are curbside(where the mailman drives to each mailbox and drops the mail) would you say this is true?

Asked by Mark almost 11 years ago

In my opinion, the majority of suburban mailboxes are curbside so the letter carrier can deliver the mail without having to get out of his/her truck. Where I work Is fairly mixed between curbside delivery and door delivery but I would suggest that all new construction would have either curbside (mounted) delivery or a centralized cluster box unit method of delivery. This answer is mainly my opinion and not based on scientific research.

754 Votes

How long does it usually take to mail a letter, dropped off in a blue collection box, across the states?

Asked by BWras about 11 years ago

If the letter is dropped in the blue collection box before the pickup time, then it is 1-3 days for a letter to be delivered across the states. Maybe AK and HI would be longer, but that is for the 48 contiguous states.

752 Votes

I got a ltr written on a gray US Postal Service Routing Slip in my pob asking if my partner receives mail at my po box. What does this mean. They have getting mail there for 10 yrs. But the box is only in my name.

Asked by jack about 10 years ago

I am not sure why the note was placed in your box and the routing slip was maybe just being used for scrap paper to write the note. I am speculating that whoever wrote the note just wanted to verify that your partner's name was valid to receive mail there. Maybe the PO box clerk was filling in for the regular PO box clerk and didn't know your partner gets mail in your POB since your name is the only name renting it. I would just return the slip saying that your partner receives mail and the name and address is correct to come to your PO Box. That clear up any confusion on the part of the USPS employee that wrote the note.

751 Votes

Why did I get a letter with the return address having an X over it?

Asked by rae over 10 years ago

Rae, I don't know why you would receive a letter with an X on the return address. It doesn't really make sense to me. One theory would be that it was mailed and then our automated letter sorting system accidentally read the return address as the destination address. Maybe if a letter carrier saw that they would put an X through the return address so that the only address that could be read by a machinery or person would be your address. This is just a guess on my part. Thanks for writing.

750 Votes

I believe what he was trying to say is his roommate is hording some of his mail he cant deliver e.g pocketing his last few relays to avoid getting yelled at for being late etc. !!Mailman Dave you helped me early in my postal career and i thank you!!

Asked by Danny Mac over 10 years ago

Danny Mac, thanks for clarifying the question. I hope your postal career works out and always glad to help. As I've mentioned in a previous question, I've have received so much help from so many sources to keep me going when times were tough. Anyhow, regarding the roommate question, that is obviously a very serious accusation/situation. I'm pretty sure that if one is caught delaying or "taking home" first-class mail as mentioned, you could get fired and possibly arrested (though I don't want to be dramatic and say that the latter would happen for sure). Also, why is the writer "stuck" if the roommate is fired? As you can imagine, I hate hearing a story like this. Even though US Mail isn't as important to many people as it used to be it is still sacred in my opinion and should be treated as such, especially 1st Class mail.

750 Votes

I'm researching and studying to be a mail carrier. But, I've heard nothing but horror stories about management. Are power trips really that common? I don't have a problem with authority. But, I don't want to be anyone's...you know.

Asked by Jeremy about 11 years ago

I can't speak for all of management, only from my limited experience in a couple of offices and from a few changes in mgmt. I can only say is that the power trips seem spread out among mgmt. Some are very cooperative with their subordinates and others are very dictatorial. It helps to have strong union representation in case you feel you are treated unfairly. I know my answer is quite vague, but that is because there is no clear cut answer. Fortunately most of the work day as a letter carrier is spent out delivering mail so you aren't being constantly watched by a supervisor or postmaster.

749 Votes

I recently moved to the adjoining zipcode in NYC. Before moving, there was never a problem getting my mail. Now, I dont get most of my mail or packages. The PO lost my mail that was held for a 2wk vacation. How do I get my mail--all of it?

Asked by Jan over 11 years ago

I am not sure why you are getting poor service. If you are referring to mail being fwded from your old ZIP to your new address, it sometimes takes a little time and only certain classes of mail are forwarded (mainly first and periodicals class). If the mail is addressed to your new address, I don't know why you wouldn't get it. If this persists, you may want to contact your local PO, though I am never sure that results in any improvement.

748 Votes

I have a package that was suppose to be here yesterday. It said, Notice Left (No Authorized Recipient Available) February 6 2014 4:12 pm FORT RILEY KS 66442

But, I was home the whole time... Will the mail man come to my door if theres snow?

Asked by Darelle almost 11 years ago

Darelle, I don't know why the status would say No Authorized Recipient Available. It seems that nobody even tried knocking/ringing your door if you were home all day but you don't remember anybody. If there is too much snow, they may not attempt delivery. You may sign the note/leave in mailbox or visit www.usps.com to ask for a re-delivery attempt or pick up the item yourself at the post office mentioned on the PS3849-Delivery Attempt Notice Left. It seems that you probably didn't even get a notice yesterday, only an online notice which may not have been true.

748 Votes

I live in a 3 family house that uses 1 mailbox for all 3 floors. Lately my mail has been going missing. So I am putting up a separate locked mailbox with my name on it. How do I go about making sure that my mailman puts MY mail in my mailbox?

Asked by Kaur about 11 years ago

I don't know for sure how you can make this happen, but I have a suggestion. If you happen to actually see the mailman, you can mention to him/her the problem that you seem to be having and that you would like to have mail for your family put in the locked mailbox. I don't know if you will be successfull in having this done but it is worth a try. If this doesn't work, you might want to look into renting a PO Box which is very secure but you'd need to go pick up your mail from a PO instead of having it delivered to your house. I wish you well in having this problem resolved.

748 Votes

hello what does it mean when a package is in transit?

Asked by Patrick over 10 years ago

That means a package that has been sent is traveling from it's origin (where it was mailed) to the destination post office. The package could be on a tractor-trailer or an airplane or in a sorting facility. When a package arrives at the destination post office, it will usually be scanned "arrived" so if one were to look up the package status, they would know it has been rcvd at the destination and PO and will be delivered that day or the next delivery day.

747 Votes

So If I send a letter and its in blue pen, but it has the stamp.and everything writen right. But the pen color kind of.fades a little, will they still mail It?

Asked by shaane over 11 years ago

As Long as the address can be made out okay and there is proper postage, it should be fine. If you haven't already mailed the letter, I recommend finding a better pen and darkening the address.

747 Votes

Ok well what time are they open till on saturdays? Are they open 7 days on the phone to put reverse on a letter with tracking on it?

Asked by Boo over 10 years ago

Most post offices are open until Noon or 1PM for retail service on Saturdays if they have Saturday hours at all. I don't know if you can put a reverse on a letter that has tracking via the telephone customer service or via www.usps.com. It may have to be done in person at a Post Office. If you call 800-ASK-USPS they may know a bit more about this subject. Their Saturday hours are 8AM-6PM ET.

746 Votes

So I put mail in the blue collection box. But I'm not so sure if the area I live in still checks them what should I do?? How do I know if the person got my letter or not

Asked by cece about 10 years ago

As far as I know, all blue collection boxes are checked and emptied if the public can access them. If they were no longer going to be in service they would physically be removed or at least have a very clear notice on them that they are no longer being checked for outgoing mail. To know whether or not the person got the letter you mailed, I would recommend calling them or emailing them. Our delivery rate is very high so I'd say there is an excellent chance they will (or have) received the letter you put in the blue USPS collection box.

745 Votes

how do i address a greeting cards envelope

Asked by Amy about 10 years ago

When you address an envelope, there are basically 3 sections. In the upper left hand corner of the envelope, you would write your address. That is called the return address in case the letter is undeliverable. In the center of the envelope (centered top to bottom and right to left), clearly write the address of the person you are sending the letter to. Please make sure that information is correct. In the upper right hand corner is where the postage is affixed. The current rate for a one oz. letter/greeting card is .49 . The stamp will usually have the word for "Forever" on it which is sufficient to cover the current one oz. letter rate.

745 Votes

I wanted to know how effective the package intercept is? After reading some reviews I have found that it is not something that is at the top of USPS' to do list. Please give me your input.

Asked by Angie over 11 years ago

i don't know anything about package intercept, but I would suspect that any international mailing would be hard to do it for. It is true that it isnt on the top of the list of services offered due to the shear volume of packages processed. I don't know if eBay would be of any help getting you paid for the item either. Some African countries have a very poor track record when it comes to fraudulent transactions.

743 Votes

What do the six colors for case blocks mean?
Red, Blue, Green, Yellow, Orange, White.

Thanks.

Asked by musicnmustangs over 10 years ago

I think you mean in our carrier cases when we sort the mail in the post office, we use different color plastic tabs or colored bars to put in the case to indicate the status of certain addresses. Some carriers are better at using these than others and I don't think it's mandatory, but I think it is a great tool to help the carrier remember any changes on the route and to communicate that information for any substitute letter carrier.

The following is my understanding of the colors:

Red=I don't know

Green=Hold Mail

Yellow=Certain name at that address has/had a forwarding order on file (In our colored tabs, you can actually put a small tab of paper in there with the name of the family/individual/business that has a forwarding order on file)

Orange=Vacant Address-Do not deliver anymail here

White=Unknown

743 Votes

my HOA just notified us that the postal carrier "monitors the mail received and notifies [building] management if mail addressed to an unfamiliar name is received". Don't I have a reasonable expectation of privacy? Is this legal?

Asked by ewawa almost 11 years ago

I have never heard of this happening and wouldn't think that a carrier should be doing that. I think a unit owner should be allowed to accept mail at their address for whomever they want. I have no legal education in this matter so I can't tell you if i's legal or not, just that it comes across to me as inappropriate. I just have very little faith how far you would get in a complaint about this to the letter carrier, your HOA, or building management or your local PO.

743 Votes

Are mailmen allowed to return ads from previous occupants to sender or is mine just lazy?

Asked by St KING over 10 years ago

I am not exactly sure what you mean by this but I'll give it a crack. I am also copying and pasting this answer as you seem to have asked the same question twice. With regards to advertising mail, or any mail, the letter carrier should only be delivering mail to your residence that has your name OR has another name plus "or current resident" on the address label. If it just has the previous occupants name and doesn't say "or current resident", you certainly have the option to leave it in the mailbox with a note on it saying "addressee doesn't live here. please return to sender". Depending on the class of mail there is a chance we don't actually return the ad to the sender, but we do discard it at the Post Office. It is called NOVM (No Obvious Value Mail). Mail that would fall in that category is in the class of Presorted Standard Mail. Most mail that is Presorted Standard and doesn't say "or current resident" and has a previous occupants name could be discarded into the NOVM at the PO. I don't know that I would call your letter carrier lazy, but maybe they aren't paying attention to the name on the mail. You absolutey have the right to put the ad back in the mail if you wish.

741 Votes

I enjoy officework and paperwork, and in particular "tracking things down" (detective work). The dead letter department for instance, might be really interesting. How does one find a PO office job, especially such as the above?

Asked by KaneKat almost 11 years ago

I don't know how one would get the job in the dead letter office tracking things down. That would likely be a clerk position which may become internally available after working for awhile at another position.

741 Votes

Many of the questions submitted to you seem to be customer service related that anybody could and should just call 1-800-ASK-USPS directly. Does this bother you? Also, what was it like when your first applied for the job? It's all on-line now.

Asked by FF about 11 years ago

When I first applied to the USPS, it was paper applications (1998). I rcvd notices where to appear for the exams and interview and physical exam. Regarding the qs I rcv here, you make a great point. I am no expert in most of the nuances of shipping, tracking, and regulations. They can call the 800# and hopefully get a satisfactory answer. It doesnt bother me to rcv those q's but as you can tell, I don't always know the answer.

741 Votes

Can I ask the Post Office to hold a piece of registered mail I am expecting tomorrow (Monday) so I can pick it up there instead of waiting for my usual delivery at 5pm

Asked by Dianne over 11 years ago

I would generally say no, but it wouldn't hurt to try. In our office, I don't believe they usually allow this.

740 Votes

I know it's illegal to send mail out yourselves but what if they live only a block away? I don't want to waste any stamps but I want it to be a surprise for her. Any suggestions on what I could do?

Also what can be put into the newspaper box?

Asked by Vi over 11 years ago

Do not put any unstamped mail in someone else's mailbox. it is not legal to do so. In reality,though, a letter carrier might just realize it is something left in the box by a friend or someone nearby and leave it alone. I think the worst that would happen is that the item may disappear if the carrier thinks it is outgoing mail. If you put her full address on there and a carrier takes it, the letter may be re-delivered in the future as "postage due". Finally, I have no information on what is allowed in the Newspaper delivery boxes. Is it something that can be taped to her front door? Honestly, I would just spend the money and legally mail the item. If it is someone you want to surprise (in a good way) they should at least be worth the Cost of the postage.

740 Votes

I have just started as a CCA for Glen Head long island but I live in Brooklyn, the drive is too long for me. Can I transfer right away if I see an opening on usps website.

Asked by NA over 10 years ago

I wish you well in your career as a CCA, but I certainly understand that a drive from Brooklyn to Glen Head is pretty far. I don't know anything about the transfer process even when you just started your probationary period. I don't think it was possible when I was a PTF (part-time flexible) to put in for a transfer until a certain amount of time had passed since I was hired. I don't know if the process has changed. Thanks for writing.

740 Votes

Today my mail did not arrive at its usual time and i was expecting a package. I checked the tracking website and it said my mail was at the post office does this mean the mailman went to get it? or is he late? or will he not arrive at all?

Asked by BRANDONIO over 11 years ago

You should be getting delivery mail every regular delivery day if there are items addressed to you. The tracking website which indicated your specific item was still at the PO doesn't mean you will get iat the same day, especially if the package arrived later in the day at the PO. It is possible that your mailman was just late.

739 Votes

I have removed the mailbox from my house because travel often. I have a PO box. Every time i return I find junk mail stuffed into the screen door. I have complained to the local Post Office but nothing gets done. What are my options?

Asked by Hugh Mann over 11 years ago

I agree with you that as long as you don't have a mailbox up, then NOTHING should be delivered at all. We would discard any Standard Mail (usually circulars or donation solicitations). Any first class mail should be marked "No Mail Receptacle" and returned to sender. One option would be to put your mail on hold while you are away. You can do that online or by going into any PO and filling out an "authorization to hold mail" form.

739 Votes

We ordered a package on ebay and it has the zip code correct but the address number is wrong.What will happen and what to do?

Asked by navexelac over 10 years ago

If possible, contact the merchant and see if it's possible to correct the address before the package is shipped out. If it is too late and the package has already entered the mailstream, I would see if you could contact your delivery Post Office and advise them that a package will be coming to an incorrect address and it should be delivered to your correct address. That may resolve any misdeliveries or stop the package from being returned to the sender unnecessarily. I hope this helps you. Thanks for writing!

739 Votes

I have moved to a new community, but I do not know my mailbox number. Where can I know my mailbox number? Thanks.

Asked by Albert over 10 years ago

I would recommend one of two options: 1) If you see a letter carrier delivering mail in your community, you could ask him or her if they know. It is likely that mail in your community is a centralized delivery meaning that there is one larger mailbox divided into many separate mailboxes which are accessed by the resident's key. If you don't see an individual mailbox or have a mail slot in your front door, this is likely the method of delivery where you live. 2) Contact the management or leasing company and ask them how you receive your mail in this new community. It is often, but not always, the case that your box number is the same as your apt or unit or house number.

738 Votes

I have gone through all my training as a mail carrier and just finished my driving test. .Everything went well and he said I did well but im not comfortable with the 2 ton. Will i be asked to drive this or was it just to familiarize me with it?

Asked by Daniel M over 10 years ago

Congratulations Daniel on finishing your training as a mail carrier including the driving evaluation. With regard to driving the 2-ton vehicle, I don't know if you will ever be made to drive it. I would hope that you wouldn't be. I know that I am in the same position as you with regards to driving it. I have only driven it a few times in my career and and am never asked to drive it. If you didn't feel comfortable driving it, I would speak up and mention that you don't think it is safe for you to drive it and see if you could get out of doing it. I wish you well.

738 Votes

A package was supposed to be delivered to my box Wed. according to tracking. I am pretty sure the postman put it in the wrong box, but regardless It was not in mine. Is there someone I could speak to that could get my package back?

Asked by Sarah In Birmingham almost 11 years ago

Sarah, I would suggest that you speak with either the letter carrier who delivers to your address regularly or call your local PO and speak with a delivery supervisor. I am not sure how either way will result in the package getting to its correct address (you), but I wish you well. As letter carriers we all do make mistakes, but I would hope they aren't too frequent and that the errant recipient of the package would leave it out for a letter carrier to pick up to be brought to the correct address. Thanks for writing.

738 Votes

Does the USPS do random drug testing?

Asked by Molly almost 11 years ago

Yes, before one is hired they are often given a drug test. I have not been tested since but imagine it is is possible that I could be given one at anytime.

738 Votes

If my tracking number shows up when I use your website, does it mean you are delivering the package when it arrives to the US?

Asked by MrPlaneDick over 11 years ago

I think when the tracking number shows up on the USPS website, i think that means the item has arrived in the US. I don't know how long it takes to actually get delivered. It's also possible items are delayed in US Customs, but i dont know how common that is.

737 Votes

he also tracked down the letter and it showed it arrived in my area but never stated that it reached my house. This letter contained something very important, what can I do to get it?

Asked by bryana about 11 years ago

I am sorry that the letter never made it to you. the letter must have been mailed with some type of tracking on it for your friend to know it reached your area. I don't know how you would go about getting it. Does the tracking # say it was delivered anywhere? Possibly it was mis-delivered. Did the item need a signature for delivery?

737 Votes

I ordered something online and they accidentally put my delivery street address but the billing city and zip code as my shipping address. So I have the right street address but wrong city and zip code. What can I do??

Asked by Andrew over 10 years ago

Andrew, it is likely that the item will be returned to the shipper saying "invalid address" or "no such street or number". I'd recommend emailing or calling the company you ordered the item from (customer service department) and advising them of your error. Maybe they could put a note on your order that if the item is returned to the shipper that it should be reshipped to your correct city and ZIP code which you will have advised them of. Thanks for writing.

736 Votes

Is it legal for management to require the letter carrier to return your mail to the PO because s/he did not finish the route in time to return to the PO by 7pm?

Asked by squareruth almost 11 years ago

I don't know the answer to this question. I do know that there are times we are required to finish delivery and return to the PO by a certain time and to call if we aren't going to make it back by a certain time. That is usually due to inclmement weather or high volume of mail delivery. I am not sure if 7PM is the actualy curfew for this.

735 Votes

will a letter be delivered if name dont match address i changed my address but it will take 10 days my cousin sent a check to me at my new address but it never showed

Asked by mightyken8 about 11 years ago

I am not sure if it will be delivered or not. Sometimes a letter carrier will just deliver a letter as addressed and sometimes they will wait until they see new mail coming in via a change of address order (usually a yellow sticker with the new address on it). I am not sure whether the check will be delivered or not. If not, I hope your cousin receives the check back and then re-send it when you are sure that you are getting mail at your new address.

735 Votes

If I write the wrong city name but include the correct zip code on a letter, will it arrive at the correct address?

Asked by ams101 over 11 years ago

It should arrive at the correct Addresss. In our processing facilities mail is sorted by ZIP code. I consider a proper ZIP one of the most important part of somebody's mailing address.

735 Votes

If someone is blocking the mailbox and you skip that house, does the mail from that day get delivered the next day?

Asked by DV over 10 years ago

Yes, the mail should be delivered the next day. I don't personally remember ever skipping a house due another vehicle blocking access to the mailbox, but I'm sure it is a common occurrence for carriers who have routes where they deliver directly to a curbside mailbox (also known as a mounted route or rural mailbox). If it were to happen several days in a row, I don't know the time frame where the mail would eventually be returned to the sender as undeliverable due to blocked mailbox access. The same goes for if we are unable to get to a mailbox or street due to severe weather. In that case we also would attempt to deliver ALL the mail on the following delivery day.

734 Votes

Can a mailman leave mail if there is no mailbox?

Asked by Wayne about 11 years ago

If the letter carrier feels it is secure enough to leave mail in a place without a mailbox, I think they can though it's probably not a great idea. I don't know the official rule on the proposed situation.

733 Votes

How do you make sure you get up in the morning? Do you have a lot of alarm clocks going off at different times? Do you have someone give you a wakeup call?

Asked by JTDN over 11 years ago

My brother works at a PO and I believe he uses the many alarm clocks method (including one across the room). There are apps that will give you a wake up call. I just set one alarm and Try to get 8 hrs. Sleep so getting up and to work on time isn't too hard for me. Promptness and attendance is an important part of staying employed.

733 Votes

Do I have to empty my mailbox everyday? Sometimes I am not in town overnight. Every time I do not get my mail for a day, the mailman takes the mail back to the main post office and leaves me a note saying "You must remove mail every day"....

Asked by Cindi about 11 years ago

I am not familiar with any rules that say you must empty your mailbox daily. I would let mail pile up in a mailbox until it may become full so no future mail can fit in a mailbox. It is not a common occurrrence where I deliver mail, but I am sure it does happen some places. If a mailbox came completely full, I may return any additional mail to the sender with a note saying "mailbox full."

733 Votes

How do you organize the mail so you know you give all the mail to the right house?

Asked by cmac over 10 years ago

For the first 1-2 of hours each morning, letter carriers are busy sorting mail in delivery order so that when we go on our routes, the mail is organized. Each route has a pre-determined order of delivery and we have carrier cases (think of a desk with vertical dividers fof each address or building). After we are done sorting the mail we take it out of the carrier cases and put in trays or rubber band it so it stays organized. Before we actually put the mail in a customer's mailbox, we should be going through the mail we sorted to verify that it is the right mail going to the right house. The vast majority of the mail that we deliver is already sorted by a machine at a regional mail processing plant. The mail arrives at our local post office in delivery order (I'd say a fairly high level of accuracy) and as we go deliver the mail we merge that mail together with the mail we have sorted manually at the post office. The amount of mail we manually sort is so much lower than it used to be either because of automation or a decline in mail volume. When I started working for the USPS only letter size mailing was able to be put in order. Now we have machines that can sort flats (magazines, catalogs) in delivery order which is impressive as well.

732 Votes

how many day does a package to deliver

Asked by osman mateen over 10 years ago

It depends on a couple of important factors: method (or type of service) sent as well as distance to destination. Priority Mail is one of the best services we offer for parcels. It usually takes about 2 days for most destinations around the country. A more economical method is called Standard Mail or Parcel Post (not sure of the current name) which could take between 1-5 days depending on distance. Weather and Holidays could sometimes delay the transportation of parcels as well. When parcels are shipped the mailer gets a tracking number so they can see how their shipment is progressing through our transportation network similar to if you shipped via UPS or FedEx. Thanks for your question.

732 Votes

Can a mail carrier decide to not deliver mail to an apartment complex because he says he should not have to get out of his vehicle to put the mail in the boxes and there should be a light over the boxes. My carrier did not deliver my mail for 3 days

Asked by zholcombe about 11 years ago

I am not sure of the the regulations as to whether or not the mail should be delivered without proper lighting. It is difficult to deliver mail if one can't read the addresses clearly enough or if it isn't safe to do so. Is it possible the complex mgmt can install a light over the boxes that can be switched on or off as needed. In general if mailboxes are set up so that delivery can be effected from inside a postal vehicle, the carrier shouldn't have to get out to deliver the mail. That said, I'm sure there are many occasions that it's easier to just deliver the mail than having to bring it back to the PO for delivery at a later date. I'm sorry I can't give you any more specific info.

731 Votes

I was wondering if letter carriers are trained to close the hinged lids on vertical wall mounted mailboxes? I've had many carriers over the years and none of them has ever closed the lid. As a result, whenever it rains my mail gets drenched.

Asked by Contos over 10 years ago

Great question. Since it has been many years since I have been trained to be a letter carrier, I don't remember if I was trained to make sure the box is closed. Personally, it is just common sense to close any mailbox if you can. What I mean is that sometimes the mail is too "tall" and would prevent a lid from closing completely, but I would still close the lid as much as I can. To be honest, I don't think training is that thorough when it comes to being a letter carrier. I have seen carriers just put the mail on the ground in front of a house (not even rubber-banded) because they couldn't find a mailbox or doorslot. I have also seen the mail delivered but hanging out of the mailbox in a very messy fashion when there was clearly enough room to fit it all in. Granted some mailboxes are quite small and it is impossible to fit the mail entirely inside, but I've never heard a customer complain about the mail hanging out of those small boxes. My suggestion would be either to call the PO and speak to a delivery supervisor about this or put a note on the mailbox saying "please close lid after delivering the mail". By the way, I am presuming that your mailbox is deep enough to fit even catalogs and magazines. If this isn't the case, then I do understand the mailbox lid not being closed.

730 Votes

Can I legally require a USPS letter carrier to NOT WALK ACROSS MY YARD (50' lot). I've gone to great expense and care to sod, then RESOD when prev. carrier wore a path in my lawn. I hate to erect a iron fence,but I may have to!

Asked by Ruth in Memphis about 11 years ago

I believe it is legal to advise the USPS to not have their employees walk across your yard. It would be better to put signage up stating that is your request. While we generally aren't too enthused about not being able to cross a lawn, we need to respect the property of our postal patrons and honor such requests as long as the letter carrier can still access your mailbox and comply with your instructions not to cross your lawn.

730 Votes

i ordered live fish off ebay will the mailman just them in my mailbox or what

Asked by sam about 11 years ago

I am not sure, but if it is properly packaged and labeled, I think it would be fine to leave in a mailbox if it fits and no signature was required. I am imagining that it comes in a styrofoam box and inside there are some bags with the fish in them, but I really don't know.

730 Votes

If I accidentally use a priority box for first class shipping, will it be sent bam to me?!?

Asked by Kristie over 11 years ago

The item may be sent back to you for more postage for the Priority Rate. Did the item you mailed weigh 13 oz. or less.(domestic) That is the only way you can qualify for first class shipping. But, if the item is in a Priority Box it needs the Priority Rate. You might get lucky and the package will be delivered with no extra fee added.

729 Votes

I am having problems with the Zip + 4 digits. I have noticed that with just the first 5 my package gets delivered. but with the plus 4 it gets undelivered (auto due to apt no. ebay) is it possible some mailmen are not familiar with it still?

Asked by Bert almost 11 years ago

I don't know why it would make a difference whether or not your package had the 5-digit ZIP or the Zip + 4 digits. I don't know anybody who I work with who pays attention to it or needs to pay attention to it. If the parcel has the correct address including the apt. #, I would think that would be sufficient to get it delivered. The only suggestion I'd have is to contact the PO to mention this to them. Leaving a note in the mailbox won't help because it seems like you probably have several different letter carriers.

729 Votes

My fiancé is a CCA and we planned to go out of town for the weekend after he got off work Saturday. His boss told him on Thursday he had to work Sunday. Can they force him to work or fire him for not showing up even though Sunday isnt a reg work day?

Asked by Mmmmm about 11 years ago

I don't know for sure whether or not your fiance's boss can make him work on Sunday. I know when I was a PTF (Part-time Flexible) we did work Sunday's on occasion and during this time of year (December) it would be pretty common. He should speak to your boss and say that you already made plans to take a small trip which would include Sunday and could he possibly have off of work that day. I do understand that being a CCA is difficult with scheduling because you are expected to be available on virtually any day. Please make sure he asks off ahead of time for the wedding (If you have a date scheduled).

729 Votes

regarding picking up mail thats showed up after postal carrier left, If the letter is shipped overnight express can you pick it up then? I heard from someone they showed up when the delivery truck arrived and was able to get the package when @ PO

Asked by anagain over 11 years ago

That is true. On our website you can track if a package has arrived at the delivery unit (your PO) if it is an express mail piece, it maybe can be intercepted before sent out for delivery (usually by a parcel post driver or someone other than the regular carrier). Often, the Express Mail items go out for delivery not long after they arrive at the PO after the carriers have started their regular routes.

728 Votes

What is the best pair of shoes you have found for letter carriers?

Asked by Cecilton,MD over 10 years ago

As letter carriers, we are required to wear certain type of shoes that meet certain safety requirements. They all must have an SR/USA certification for slip resistance. For many years I have worn New Balance MK706BL ordered through a postal uniform vendor. There are many choices and I think they range from $70-$120. These are low-cut, black, walking shoes. If you do a web search for USPS Uniform Footwear the result will likely show you the many choices available.

728 Votes

Someone I know moved. I wanted their new address without them knowing. I addressed an envelope with their old address and put 'return service requested' above it. The person told me today that they're received the envelope. Why did this happen?

Asked by Amt almost 11 years ago

I have no idea why that happened. I assume you mailed the envelope to their old address because you wanted their new address. You probably also assumed that the USPS would return the envelope to you with the new address of the person who just moved instead of forarding the letter because you endorsed the letter "return service requested". I'm sorry I have no further information and I don't know that your local PO would know a lot about this either. As a letter carrier we are taught close to nothing about what that endorsment means, except that it can be processed through the CFS (Comuterized Forwarding System) which handles forwardable/returnable mail. Normally, Standard Class mail without an endorsment can be discarded if the addressee has moved. If the class of mail has the enodrsment, then the CFS processes the said item, though I don't really know what happens to it exactly.

727 Votes

Can you listen to music or CDs in the postal truck. How about while you are walking. Can you listen to music or CDs while you are walking? Also what is the driving test lke? What is the best way to drive on ice or heavy rain?

Asked by TDC over 11 years ago

I sometimes listen to an iPod while walking but not driving. While walking I usually only cover one ear for safety reasons. You aren't permitted to listen with earphones while driving, but maybe a portable radio or CD player is allowed when driving. Your local post office should advise you of any rules regarding this. Safety is very very important. I don't remember the driving test too well. Keep to the speed limit, buckle up, both hands on steering wheel, use turn signals,and use your mirrors as necessary. On Ice, just go very slowly. Same with rain and use the windshield wipers and headlights. Ice and Snow are the most difficult conditions for the LLVs. Rain isn't too bad as long as you drive cautiously.

727 Votes

im about to start orientation next week would I be able to get a set route right away or at least routating or a set schedule?

Asked by ryan over 10 years ago

Congratulations on your being employed with the USPS. It depends on the staffing of a particular office as to whether you will get a set route right away or varying hours. If the office is shorthanded, it's possible you can be assigned a route to daily and that will become your route until further notice. More often than not, new hires fill in where needed to cover carriers who are on vacation or sick leave or to deliver "pieces" on routes which one carrier may not be able to complete in their workday. At a certain time, usually after probation is over, you can bid to "hold down" a route or assignment of rotating routes when a carrier is out on vacation or extended sick leave. If you "hold down" an assignment this entitles you to do that route daily and you can only be "bumped off" that route under certain circumstances which are covered in the labor/mgmt or local agreement.

727 Votes

Can I ask a mail man to discard certain mail for a certain amount of days when he delivers it?

Asked by alex young over 10 years ago

Alex, you can certainly ask the letter carrier to do whatever you want with your mail. If he/she is following proper protocol, they won't follow your request. We are instructed to deliver all mail to its address because someone has paid us to do so. We will not go through the mail for a certain recipient and then discard some of it. The recipient should be going through the mail themselves and discarding/recycling what they don't want. I do realize there is such a high percentage of mail delivered on a daily basis that a customer doesn't want, but as the letter carrier we shouldn't be getting involved in their mail.

726 Votes

My rural mailman put an international express in my neighbors box (the mail carrier sign it!). I was tracking it and when the post office was notified they said she signed it so what now. Neighbor said they didn't get it; maybe they did ???

Asked by dat almost 11 years ago

I apologize that I don't really know what further action for you to take. Were you able to contact your rural carrier to see if they recall where they put the international express item? Did they, in fact, remember putting it into your neighbor's box (and why)? If your neighbor claims that they didn't receive the item, I don't know what else you can do to prove that they did. I suppose this is one of the risks of allowing a rural carrier to sign for certain mail items.

726 Votes

Do the mailman usually run on saturdays and what time do they usaully start and stop running?

Asked by Mark over 10 years ago

I'm not sure what you mean by running. Saturday is a regular delivery day for the USPS. As far as I know, nobody delivers any faster or slower on a Saturday. For those carriers that have routes with businesses that are closed Saturday, they may get done with their routes sooner. In this case they are sometimes given other duties to make up for the "undertime". In my office, those carriers usually do a collection run or deliver Express Mail or help out on another route that is overburdened that day. Deliveries where I work are usually made between 9:30 and 4:30.

725 Votes

my best friend was an rca for 10 yrs she died 3 weeks ago while on the job can she recieve any kind of benefits from the goverment she had a heart attack.

Asked by julie about 11 years ago

I don't know the answer to this question. I am sorry to hear about the passing of your friend who was an RCA. My suggestion would be to have her next of kin (or maybe you) contact the district office where she was employed.

725 Votes

What are my legal (legal not ethical) obligations when the mailman delivers mail to my address that the person no longer (and has not for years) lives here? The person is a real sore spot and was evicted so the less I have to do...the better.

Asked by Cynthia over 10 years ago

Cynthia, that is a good question and I don't know the legal requirements (if any) to return any mail that is errantly delivered to your address, whether it is for a former resident or just delivered by mistake to the wrong address. Anyone who tells you otherwise I would question where they get that information. Most people I know aren't versed in the law when it comes to the US Mail. I do read that tampering with the US Mail is a federal offense but I don't interpret that discarding mail that was errantly given to you to be tampering with it. On the flip side, as much as that person has been a sore spot to you, would it be so hard to just write on the outside of the mail "person doesn't live here" and leave it in the mailbox for the letter carrier to have sent back to the sender? In theory, the letter may find its way back to the sender who may update their records and you won't get any mail from them anymore addressed to the former tenant. Just a thought. Thanks for writing.

725 Votes

If I dropped some mail that I was going to hand deliver in the post office box by mistake, can I get it from them if I wait for them by the box?

Asked by Melva over 10 years ago

I don't know the answer for sure about this. It may depend on the actual carrier who comes to empty out the blue collection box as I am not sure of the rules that cover this. I know if I were the carrier who was emptying out the box and you could prove who you were and it matched a return address, I would likely return it to you. If there was no return address but you could still somehow prove it belonged to you, I also would likely give it back. But just to reiterate, I don't know the rules that cover this and it may also be up to the direction of the letter carrier.

725 Votes

Are there any specific USPS regulations for installing a mailbox at my home on Long Island?

Asked by chertz about 11 years ago

They are likely the same nationwide.

725 Votes

Our mailbox has no names on it, the other day on one of our letters was written "do they live here"

Does that mean the mailman has not been delivering that persons mail? Would the missing mail be held at the post office or sent back to sender?

Asked by Meg over 11 years ago

The Missing mail would likely be returnEd to the sender and not kept at the PO. if I were the carrier and I saw mail with a name I wasn't familiar with, I think I would deliver it and if each time the letter was not returned to me with a notice saying "not here", I would assume it was a valid delivery. Unless you live on a rural route, there is no obligation that I'm aware of to notify what names are valid at a specific address. I generally deliver it until told otherwise.

725 Votes

If I want to mail used clothing to someone in the U.S. as a donation do I have to pay full postage?

Asked by Arlene over 10 years ago

Arlene, as far as I know full postage must be paid when mailing used clothing domestically. You can mail the item via USPS Parcel Post which is less expensive than Priority Mail. You can often donate used clothing to local organizations like Goodwill or The Salvation Army. I would recommend doing a web search in your area to see if it's possible to donate the clothing without having to use the USPS and pay postage.

724 Votes

What did you do uniform wise before you got your uniform allowance? Did you buy anything with your personal money? If so what? What did you buy with your first allowance?

Asked by Bradan about 10 years ago

I think it was about 3 months (probationary period) before I received a uniform allowance. I think I dressed mostly in blue and wore jean shorts or blue jeans as a uniform for the lower part of my body and a dark t-shirt for the upper part. It was during summer months so outerwear wasnt too much of an issue but I probably had a rain jacket and baseball cap. I don't think anything had the USPS logo on it. I can't remember if I bought anything with my own money but probably would have, if necessary. With my first allowance (which was higher than subququent years), I probably bought long and short sleeved uniform shirts, a winter jacket, shorts and pants, shoes, and a baseball bap. It has been quite a few years but this is a guess as to what I bought. I know the items can be a bit pricey and eat up a uniform allowance quickly. On Long Island, NY where I deliver mail there used to be actual uniform stores that we could go in to and purchase our clothing. The one closest to wear I work/live has closed so I spend my entire yearly uniform allowance online. Some vendors will offer you a 10-20% spending bonus if you use the entire allowance at one time. I recommend purchasing items that will keep you warm and dry in bad weather even if it means spending out-of-pocket having used up your uniform allowance. It is difficult for me to work in the cold and always have to layer up properly in the winter. I don't know where you live if this is a factor or not. Good luck in your postal career and keep your head up even if management doesn't treat you like they appreciate you.

724 Votes

hi, mailman on my route tdy (main mailman is great guy) was rude/dismissive 2 me, asked him 4 his name he evaded ?, told my this was his street and he didnt give a fck who i was. don't feel safe w/him in my building or handling my mail. any recourse?

Asked by brimfield over 11 years ago

I apologize on behalf of the USPS for such bad behavior by the letter carrier. Did you ask him something that may have bothered him. Were you polite to him? Either way, he should not be rude to you and I don't think it's appropriate for him to curse either. My only suggestion is to call the PO where he works and speak to a delivery supervisor. I'm not sure that would resolve anything. They are sometimes ambivalent about this.

724 Votes

i'm stuck because if the roommate loses the job, then they won't move out. it is as the other poster said, fear of not making it through probation period. yesterday the mail vanished, i hope it was delivered. i know what's R&W but i want my house bac

Asked by conflicted over 10 years ago

I understand what you mean. Your roommate won't be able to afford to move out if they don't pass their probation period and is terminated. If you see bundles of mail again at your house, I don't know if you would feel that you could confront your roommate and ask them why that mail is there. You may feel that it's none of your business and are being nosy which is also understandable. I don't know what the best advice would be, but if you really want them out of your house AND you think they will leave once the probation period is over, then you may want to just ignore any mail you see around the house. It is definitely wrong for that mail to not have been delivered, but I know you may not want to be a snitch and still have to live with your roommate. I'm sorry that I can't give you the absolute advice of what you should do because one has to look at "the big picture" and the consequences of their actions.

724 Votes

how do i figure out my mail mans name??

Asked by liga about 11 years ago

You could call the post office and see if they will give you his name. They should at least give you their first name. If you happen to see him or her you could also ask them.

723 Votes

If my regular mail isnt at the post office by the time my normal mail man leaves for his route, will they see it when they get back to the Post office and bring it back to my house the same day?

Asked by CC over 11 years ago

Not usually. At our PO, we generally won't leave for a route until all of the regular (1st and 2nd class) mail is ready for delivery. So as to your question, I would think that the mail wouldn't be delivered until the following day unless a supervisor specifically approved a carrier to go out and deliver late-arriving mail.

723 Votes

will my mail be delievered even if it doesn't say APT but it says N (which is my apt)?

Asked by Noemi over 10 years ago

It should be delivered without the words "APT" on the delivery address. As long as there is a space after the actual street address or the apt. # is on the line above or below the street address, the abbreviation "APT" is superfluous and your mail should get to you properly. I live in an apt. building and when I write my address, I put my apt. # directly after my street address followed by a space and have never had a mail delivery issue. I will say that having the apt. # on the delivery address is very important, especially in a building with many units. Without an apt. # on the mail, it is possible that the mail is returned to the sender marked "insufficient address" Thanks for writing.

723 Votes

Thanks for answering my previous question about the application process in '98. I applied on-line last August and so far have heard nada. Zip. Zilch! Do you have any idea if I will get at least a reply or rejection notice? #lostinspace

Asked by FF about 11 years ago

Do you mean that you applied 3 mos. ago? I am not sure how long it takes to get a response either yea or nay. I would hope that you would at least get some reply but I have no further info.

723 Votes

I moved at the beginning of the year changed my address & all of a sudden my mail person crossed out mine & my kids names on the name card I fixed it but still don't get my mail how do I fix this and get my mail so I get my sons letters from the army

Asked by Starr over 11 years ago

I Have heard this question come up several times. While we don't use name cards where i work, I don't know the reason why the letter carrier would change the names on your mailbox. If you ever see him or her, I would try to set the information correct with them. If that doesn't work, try to contact your PO for assistance. You certainly deserve to get mail addressed to you.

723 Votes

how & why do you bid for routes?

Asked by billt over 10 years ago

I have deleted one version of this question because it was posted twice. It is a very good question and I will try to be as clear as I can with the how and why of bidding for routes. Firstly, we bid for routes (or assignments, as it isn't always an actual mail delivery route) so that we are doing the same assignment every day in accordance with a collective bargaining agreement between the USPS and the National Association of Letter Carriers (NALC). It allows carriers to choose what assignment (delivery route, collection route, parcel post route, floater route (which fills in for carriers on 5 routes on their days off and pays a slightly higher wage)) they would like to work. It is based on seniority at a specific installation, not necessarily when you were hired by the USPS. For example, if you transfer from an office in Maryland to an office in Florida, you will likely lose your local seniority putting you at the bottom of the list with regards to bidding on vacant assignments. There are probably some exceptions to this rule and often in cities there may be several delivery stations that you can bid between and not lose seniority if you bid from one station to another. I am no expert in this as I have always worked in the same post office my entire career. I think it is the fairest system around and am a big advocate of seniority based assignments. The airline industry uses it for Pilots and Flight Attendants to choose what equipment they would like to fly, what routes, what cities they would like to be based in, etc. Anyhow, back to the USPS. I am sure there is a process of online bidding, but for vacant assignments in my local post office that are put up for bid, here is how it works. Management will post a sheet a paper called a Notice of Vacancy of an Assignment. The notice will specify the assignment (usually the route #), the specifics of the shift times and days off. The notice will also specify the dates that bidding is open. It is usually a 10-day period. The supervisor will have a locked box on their desk and pink bid cards (blank) available for regular carriers to fill out to bid on the assignment and put the bid in the box. Once the bidding period has expired, the supervisor and union shop steward will open the bid box and sort all of the valid bids by seniority date. The top 3 bidders based on seniority are then announced. The winner then has 3 workdays to try the new assignment and then can decide to keep it or not. If they decide not to keep it, the 2nd and 3rd place bidders can then try out the assignment. It rarely goes past the 2nd place bidder in my experience. I hope this answers your question and thank you for writing.

722 Votes

Ok I receive ssi but the apt I have my cheek going to is vacant now so will my check go back to the post office?

Asked by meicy about 10 years ago

As long as the letter carrier knows that the unit is vacant and doesn't deliver it there, the SSI ck will eventually find its why back to the issuing govt agency where it will probably stay until they get a valid address from you as to where to send the SSI cks in the future.

721 Votes

What would you recommend as procedure if we get someone else's mail? Write a note on it? Leave it?

Asked by Anonymous almost 11 years ago

I would recommend that you leave it in your mailbox the next day preferably with either a post-it note on it saying "delivered to wrong address" or writing it on the letter directly if you don't have post-it note or piece of paper to clip to it saying "delivered in error". Please return it somehow to your letter carrier or the PO as you'd probably want the same done if a letter addressed to you was delivered in error somewhere else.

721 Votes

Thank you for taking the time to answer my question about driver certification training.Perhaps the difficult economy allows for a more Darwinian approach. Warned not to hit a cone.You must pass several scenarios.
Enumerated in USPS manual.

Asked by Chris almost 11 years ago

Chris, the pleasure is mine to help out where I am able to. I am not sure what your comments mean regarding the Darwinian approach, except possibly that I was just stating the obvious to drive carefully. I am not familiar with what the USPS Manual says, but does that state several simulated scenarios to be passed? Good luck to you if you are trying to get hired as a letter carrier with the USPS.

720 Votes

I'm CCA struggling to meet my sup's 3pm deadline in my 1st wk. I was given a RT 85% residntl. The sup complained I take 7.5hrs to do a 3hr job. They said take a day off but u noted CCA can't be disciplined for too slow but no wrk is like discipline.

Asked by GS from Calif. over 11 years ago

I can't comment on your particular situation, but maybe I misspoke about no discipline as long as you are doing your job. I agree that taking a day off does sound like discipline. Did you call the SUpv to say you couldn't make the 3PM deadline? They shouldn't be so hard on you in the first week, though going over by 4.5 hrs is quite a bit. Any chance of somebody training you better to be more efficient as you deliver? These are just some suggestions.

720 Votes

I put a letter in the mail yesterday around 11 am, when do you think the letter will be in the person's hands?

Asked by jay over 10 years ago

It depends how far the letter as to travel to get to its destination. I think 1-4 days is the normal amt of time for a letter to reach its destination.

718 Votes

Hey Dave, I was just hired at a PO in Long Island as a CCA. Zip code starting 118. My office is a fairly large office. What are the pros/cons on being at a large office? Also if I am asked to deliver with my own vehicle, can I refuse?

Asked by Rob almost 11 years ago

Rob, congratulations on being hired as a CCA. I am guessing it is either Hcksville or Plainview. The PROs may be that you will have many people to meet, many opportunities for filling vacancies, and large neighborhoods to get to know. A con may be that if they are short-staffed, the mgmt can ask you to fill in and do parts of several routes in one day which may be exhausting. The positive part to that is that you are paid for all of your time work including Overtime pay. I believe you can refuse to use your own vehicle to deliver mail, however, they may not then be obligated to give you a govt vehicle to deliver the mail. If that is the case, you may have a reduced opportunity to earn a paycheck. Try to be as polite as possible when given assignments and if it turns out to be too much, speak up and advise the supervisor how much extra time you may need. Always make sure to work safely as well. Try not to get too involved with any office gossip or politics. Good luck and continue asking if you have more qs.

718 Votes

Is there any way to send a letter to be "forwarded" without ever being delivered to the original address? I don't know the new address and don't want the letter mistakenly left at the delivery point.

Asked by "wondering" over 11 years ago

If there is a forwarding request on file for a certain name at a certain address, it is possible that the letter would be automatically forwarded to the new addrEss. We have an automated system that does this. The problem is that it doesn't catch every forwardable letter. it is possible that the letter gets accidentally delivered to the old address. One option is to write the letter to the old address and write "please forward" somewhere on the envelope. That may alert the carrier that the letter needs to be forwarded.

718 Votes

I was just told as a CCA that my POOM has called for all CCAs to not report to work until further notice. They have work for me. I have been there 8 months and worked almost 5 days ever week. Can he just drop us? Will the union fight that?

Asked by Mm almost 11 years ago

I'm sorry to hear that regarding the POOM requesting that CCAs no longer report to work especially since you say they have work for you on most days. I have no idea what the reason would be for them requiring a stoppage in work. I don't know what legal protections you have as a CCA in opposing this. I also don't know how much the union will fight for your in this matter. I hope that they would fight for you. I just read a blurb in my local union newsletter (Long Island, NY) that a CCA has been converted into a regular employee for the first time in our district. I wish you well and hope that any work suspensions are short-lived.

718 Votes

Is it okay to spell out single-digit street numbers on postal mail? For example, writing out Two Penn Center instead of 2 Penn Center. Or do postal regulations prohibit spelling out the figure two?

Asked by Laurel about 11 years ago

I believe it is permissible to spell out the single-digit number of a street adddress as given in your example.

717 Votes

Is it up to the mailman to decide whose mail needs to be forwarded back to the sender or is it the post office's duty? Recently my mail hasn't been delivered to me because my mailman thought we moved, for no reason.

Asked by Erica about 11 years ago

Thy mailman has instructions (called forwarding orders) on what mail to send to the central forwarding system. If your mail is being sent to another address for no reason, you may want to tell your letter carrier or delivery supervisor that you haven't moved and that your mail should be delivered as addressed.

717 Votes

A year ago, I had a rural mail carrier who used her own vehicle. It was a normal jeep; it had the steering wheel and gas pedal and brakes on the left side. She sat in the passenger seat and operated it with her left hand and leg. Was this acceptable?

Asked by Fred over 10 years ago

I believe that this was acceptable but am not familiar with the rural carrier vehicle regulations. The USPS would likely not let this carrier deliver the mail from that vehicle if it wasn't approved. They can see what vehicle is being used when she leaves the Post Office and returns from her route. The rural carriers in the office where I work also used to use their own vehicles but I don't remember whether or not they were right hand drive (modified for mail delivery) vehicles. In the past few years they have been given LLVs (USPS-owned vehicles) to deliver their routes and don't have the option of using their own vehicle to deliver the mail. Thanks for writing.

717 Votes

If the zipcode is wrong, one city over, will i still get my package?

Asked by kaylee over 10 years ago

Not necessarily. Did you put the right name of your community but the wrong ZIP? If so, there is a good chance that the PO at the wrong ZIP city will cross it out and then the package will be sent to your community where it will then be delivered. If the name of the town and ZIP is incorrect on the package, and nobody at the receiving PO recognizes the address as belonging to your community then they may return the package to the sender as "NSS" meaning No Such Street or "NSN" meaning No Such Number. A lot may also depend on how savvy or caring the personnel is at the PO that originally receives the package to have it rerouted to your town where you could then get it delivered. I hope it works out for you. in the future, please remember that a correct ZIP is very important in an address. Thanks for writing!

716 Votes

can you go to your local post office to see if something you were waiting for showed up after the mailman left to deliver your mail that day?

Asked by anagain over 11 years ago

Generally, no. The reason is that if an item shows up after the mailman has left for their route, the new incoming mail may not even have been sorted yet. Furthermore, most POs have policy against giving out mail over the counter that is intended to be delivered by a letter carrier. I can't speak as to what your specific PO would do, but generally the answer would be no as stated above.

715 Votes

Hi. Our mailman returned a very important immigration letter to USICS TWICE despite the fact he knows my husband lives here (+ delivered his other mail). This has cost us immeasurable heartache, $$$$$ and a YEAR delay in our process. What can we do?

Asked by michelle almost 11 years ago

I don't know what can be done regarding this very important letter which was returned in error by your letter carrier. You can mention it to him or call the PO and speak with a delivery supervisor or Postmaster so that it doesn't happen again. I am sorry for the inconvenience and expense caused by this mistake.

715 Votes

if we get mail that we don't want like catalogs is there any way we can refuse it and send it back or do we have to pay postage to do that?

Asked by anonymous almost 11 years ago

I'm not sure of the answer to this. I think you have to pay postage if the mail was sent to you at a rate called presort Standard. The reason is because if you just leave that type of mail in your box for the carrier to take back they can refuse to take it, or, if they do take it back, it will likely just be discarded into a recycling bin at the PO. That type of mail is called NOVM (No Obvious Value Mail). There will be no effect on you continuing to get that type of mail in the future because the mailer has no notification that you want to be taken off their mailing list. The most effective way to have these mailings cease would likely be to call the mailer or email them to be removed from their mailing list. I have found this effective for reputable emailers but have never tried it with traditional paper mailers. Thanks for your question.

715 Votes

Hi! So i bought something off Amazon, and when I put in my address info, i accidentally put my email address in the "Address 1" section but put in the correct City & zip code. I saw it arrived at my local USPS facility. What happens to my package?

Asked by Sally about 11 years ago

So you didn't put your street address in there at all? If you only have city state and zip, I'd recommend contacting the PO somehow and explaining what happened. Hopefully they won't have sent it back for insufficient address.

715 Votes

Recently we had a change in postal carriers. Our old guy was very efficient and kind, always greeting us. The new guy is gruff, speeds through the neighborhood, rude, forgetting mail from time to time. We miss our old guy! Are we stuck with this guy?

Asked by Carol about 10 years ago

Unfortunatley, you are probably stuck with the new carrier. Do you know the reason that there was a change in postal carriers? Some of the reasons are: a change in the territory that makes up a route, a carrier chooses to leave their route for another one, or a carrier retires or transfers to another office. When this happens, the route often goes up for "bid", and the most senior carrier who desires to do the route that includes your street gets that assignment. It is not based on how friendly, efficient, or safe that this carrier works. There are plenty of letter carriers at the USPS who won't win congeniality awards or hard worker accolades. There is very little corrective action that can be taken as long as the carrier shows up for work and doesn't get into any motor vehicle accidents. I don't know how you would feel about calling the delivery supervisor to voice your concerns about the new carrier and the safety of their driving as well as them forgetting mail, but you could do that. I don't know what kind of response you will get or if it will change anything, but I don't think it would hurt to mention it. Those qualities are very unprofessional and unsafe in a letter carrier. There are some of these carriers at the office where I work as well. I try to have as little as possible to do with them whatsoever. I'm sure this problem isn't uncommon in the USPS and most other companies. Thanks for writing to jobstr for advice.

714 Votes

We're a small company. A package sent USPS to a correct address was returned to us with the label: return to sends, vacant. I called the recipient who said the house next to her is vacant. Is there a way to get reimbursement from USPS for mistakes?

Asked by Kathryn over 10 years ago

Kathryn, I'm sorry for the mistake that seems to have been made by the USPS in not delivering your package to your customer and then incorrectly returning it to you. As far as I know there is no way to get a reimbursment for that error, but I don't work in the customer service/retail part of the USPS operation so I can't say for sure. Did you verify that the exact address is correct? It sounds to me like you did verify it. Good luck and thanks for writing.

714 Votes

what is your favouritew thing to deliver to my mum.

Asked by will moors about 11 years ago

I usually don't know the contents of any given package, my favorite thing is to deliver packages as opposed to magazines and letters.

714 Votes

I would like to know the regulations for attaching it to my house

Asked by chertz about 11 years ago

I can't quote you the regulations, but as long as the box is accessible to the letter carrier without a hazard that is usually sufficient for attaching a box to your house.

713 Votes

The man at the Orange, MA post office says he's been opening up my packages. I noticed no customers go there anymore. Another woman told me he also did it to her. Can he keep doing this to customers?

Asked by FeelViolated over 11 years ago

That sounds absolutely wrong what is done. The only time that a worker can open a package that i know of is if it is Media Mail. That class of mail is subject to inspection if a worker wants to verify that the contents qualify for the Media Mail rate. Does the worker say why he opens then packages? I haven't heard of your situation before.

713 Votes

are mailmen suppose to come to the door with a registered letter or just leave a card for you to go to the post office to get it?

Asked by Cindy about 11 years ago

As far as I know if a letter requires a signature to be delivered (i.e. registered or certified), the letter carrier should make an attempt to get a signature at the intended address and not just leave a PS3849 Notice of Attempted Delivery. You may call the Post Office to have the item redelivered and you may leave the signed notice for the carrier to pick up and leave the registered item if all parties feel comfortable doing that.

712 Votes

Thanks for this forum to ask questions! I am preparing to rent some office space, but the building shares one common address. There are no suites, ect. If I place a box with my business name on it will I be able to receive mail? Thank you!

Asked by Art over 10 years ago

I don't know the answer to this for sure. I believe the mail would be delivered to the building in one bundle with the other businesses mail mixed in if there are no specific suite #'s. For you to have your mail delivered separately, I believe you would need to have a specific address which is different from the rest of the building (i.e. the same street address, but a suite # associated with it). You could consider renting a PO Box, but that would have a cost plus would require a trip to your local PO to retrieve your mail. Most of the mail that we deliver is sorted by a machine into delivery order so if your address doesn't have a separate suite number, a letter carrier probably wouldn't segregate your mail just because you have a box with your business name on it. It's my pleasure to assist you on this forum and thank you for writing.

712 Votes

How many times is mail picked up at the post office and also does mail being sent off in the morning get to its destination sooner

Asked by kay over 10 years ago

I'm sure each Post Office has a slightly different dispatch schedule for mail being sent off to a P&DC (Processing and Distribution Center). I think that our Post Office dispatches the mail 2-3 times per day. I don't think that something mailed in the morning gets to its destination sooner than a letter which is collected prior to our final dispatch which is usually around 6PM. We have service levels which basically say if a letter or parcel is mailed on a certain date (before a final dispatch) that it should reach its destination by a certain date. This is usually 1-3 days depending on the distance between the origination and destination Post Office and the class of mail that is being sent (1st Class, Priority, Express, Parcel Post, etc).

711 Votes

I was just wondering. If the mail carrier delivers a package to your door, is there a reason why he chooses to leave the rest of the mail in the mailbox? I have a long driveway atop a hill, so why not bring it all up?

Asked by CJB about 11 years ago

I am not sure why they would leave the mail in the mailbox at the bottom of the hill. One reason is that if there is nowhere to securely put the mail at the top of the hill outside of the elements the carrier wouldn't want to leave the mail outside.

711 Votes

she lives in charleston south carolina btw

Asked by kyle about 10 years ago

Kyle, I think the normal amount of time for a First-class letter to get from Lancaster, PA to Charleston, SC, would be 2 days. From what you wrote it has already been 4 delivery days and the letter hasn't arrived. I don't know that it's rare, but it exceeds our service goal as far as I know. Are you sure you addressed the letter correctly and completely? Letters still get lost in the mail, missorted, misdelivered, destroyed by our automated sorting machines, etc. but that is all a very low percentage of the amt of mail processed.

711 Votes

I was keeping a piece of mail in the mailbox that had been delivered to my address for our old roommate to pick up. After about 2 days, the letter was gone but the roommate had not picked it up. Would USPS take the letter back and return to sender?

Asked by ST about 10 years ago

ST, I'm not sure what happened in your situation. Some USPS carriers may be trained or take it upon themselves to do things differently than others. If the letter carrier saw the one letter in your mailbox but the rest of the mail taken in (by you), they might think it's mail for a person no longer living there and return it to the sender "Attempted, Not Known" or "Unable to Forward" or something else. It seems likely that this is what happened and the letter wasn't stolen though I can't says for sure.

709 Votes

I live in md and in my mailbox was a card saying my mail was on hold for 10 days,,i didn't put on hold..can anyone else do this..such as agency on anyone

Asked by will over 11 years ago

Nobody should be putting your mail on hold for 10 days without your permission unless there was some obstruction to your mailbox which would prevent delivery. I believe that via USPS.com somebody could technically put a hold mail request pretending to be you, but that wouldnt be legal and haven't heard of that occurring. I hope you can find out why this happened.

709 Votes

Ok. Thanks for the info. The fence gate is placarded BEWARE OF DOG. The young carrier enters anyway with my dog barking aggressively & wife tells him to not enter. He enters anyway and gets nipped in leg. What now?

Asked by Hearding Hollywood over 10 years ago

The letter carrier should not be putting himself in that risky situation. Is it possible for you to relocate your mailbox outside the contained area where your dog is? I don't believer a letter carrier wants to bring out your mail each day not knowing whether or not he will have safe access to your mailbox. Again, I am not sure why he would enter the fenced in area when told not to. With regards to getting nipped in the leg, I am not sure what happens next. I wouldn't worry about it if you aren't contacted by the post office regarding your dog.

709 Votes

My question was can mailmen take things out of letters. Because twice, I found a letter that was supposed to have a gift in it, but there was a huge hole in the envelope and the gift seemed to taken out

Asked by Sarah over 10 years ago

It is strictly against the law for any letter carrier to take anything out of the mail. That would be considered tampering with the mail. If the gift was just put in a paper envelope and the envelope was bulging it is possible that if it went through mail processing equipment the machine could have damaged the envelope and caused the gift to fall out. It would be hard to prove that an item was stolen out of the mail, but if this happened on multiple occasions and you suspect something wrong, I'd report it a delivery supervisor at your local post office. I don't think much will be done about it but at least they'd have a record of it. I would hope that any theft from the mail by USPS employees is rare and dealt with in a severe and prompt manner if proven.

708 Votes

do the mailman usually run on saturdays and what time do they start and stop running?

Asked by Mark over 10 years ago

I'm not sure what you mean by running. Saturday is a regular delivery day for the USPS. As far as I know, nobody delivers any faster or slower on a Saturday. For those carriers that have routes with businesses that are closed Saturday, they may get done with their routes sooner. In this case they are sometimes given other duties to make up for the "undertime". In my office, those carriers usually do a collection run or deliver Express Mail or help out on another route that is overburdened that day. Deliveries where I work are usually made between 9:30 and 4:30. Thanks for the question.

707 Votes

Yes the NALC represents us but Ithought that after 90day probation that your supervisor had to issue a warning before termination &/or try to put an employee in a different craft. I am currently trying to file a grievance.

Asked by HeWhoDeliverith over 11 years ago

Thank you for the NALC information. Definitely see if you can file a grievance for the mgmt not giving out Progressive Discipline. Again, if it is a big mistake like leaving the engine running or having a motor vehicle accident, maybe that couLD go straight to a letter of removal.

707 Votes

So, I am expecting a package thats delivered by USPS. 5 days ago, it was at Jamaica(NY). It took the following route - JAMAICA(NY) -> TETERBORO(NJ -> KEARNY(NJ) - > TETERBORO(NJ -> KEARNY(NJ) - > JAMAICA(NY). No update ever since. Whats happening?

Asked by AS over 10 years ago

I don't know why the routing would keep going back and forth unless it was considered "undeliverable as addressed". I know that those are likely all sorting facilities for packages near or at airports. I'm sorry that I'd have no further information on the package. Possibly the ZIP code on the package isn't correct so the item keeps getting routed between facilities. I would recommend contacting the shipper and telling them what info you are able to get from the USPS website and see if they have maybe received it back marked invalid address. I'm not sure the shipper will have any information. Since the item originated in Jamaica, NY and is now back in Jamaica, NY, it has possibly been returned to the sender for some reason. Thanks for the inquiry.

707 Votes

Can a mailman rubber band mail to a door knob?

Asked by Wayne about 11 years ago

I dont know if they are officially allowed to do this, but I'd do that if it were a once-in-awhile siituation where access to a door slot or mailbox was blocked. I know I prefer to deliver the mail rather than bring it back to the PO. If a customer wanted to complain that this was being done, they certainly could speak to a delivery supervisor and voice a comment about this. if a mailbox can't be accessed or doesn't exist, a carrier can return the mail to the sender marked NMR which stands for "No Mail Receptacle"

706 Votes

We are a small office but we have outgoing mail every day. Our mailman comes every morning before our office is open, even after asking him to please try and come after 9am. Is there any other way to remedy this, or should we just run to the mailbox?

Asked by SPS Oceanside over 10 years ago

I must admit that does sound a bit early that the mailman arrives before 9AM daily. The more common comment is that mail deliver is later in the day that people would like. We generally have no control over the order that we deliver our mail routes. The routes are set up in a certain order of delivery and mailman are usually under a time pressure to deliver their routes and be finished in a prescribed amount of time. I believe your best remedy is to go to a mailbox (formally known as collection boxes) before the pickup time printed on the label inside the lid to ensure your outgoing mail will be processed that day. Thanks for writing.

706 Votes

can i give a mailman my package to ship off or take back

Asked by juan over 10 years ago

You can give a mailman any package that has the postage paid on it either via a computer printed label (such as Click 'N Ship) or a label where the recipient will pay the return postage. In the latter case, the label will clearly say "No Postage Necessary If Mailed Within The United States". Postage may also be a postage meter or by affixing stamps to the package to cover the postage. Every letter carrier should accept the package no questions asked. The exception to this would be a city letter carrier who may not have a USPS vehicle which they are operating from and are unable to bring the package back to the Post Office. In that case I believe you can go to www.usps.com to schedule a package pickup. Thanks for writing.

706 Votes

I am expecting an envelope that was shipped via First Class Mail with Delivery Confirmation. Will it be delivered to my mailbox or to my door? I am asking because I would like it to be delivered to the mailbox because I won't be home. Thanks!

Asked by TomT over 10 years ago

Generally if the item fits in your mailbox and doesn't require a signature it would be put in your mailbox. This includes First Class Mail with Delivery Confirmation (which rarely would require a signature unless the sender requests it). I hope that is what happens in your case. You may not have read my other replies on this forum but I do a lot of hedging in my answers due to the lack of consistency in delivery and procedures which I hear about both where I work and other places around the country. Also, I don't like to give misinformation or mislead anybody. As much as I know how things should be done with regards to mail delivery, the reality is it doesn't always work out that way. Thank you for writing.

706 Votes

If I don't empty my mailbox for a week or two, but it is not full, is my postal carrier allowed to post notes on my door demanding I empty it and threatening to send it back?

Asked by jordan over 10 years ago

Jordan, first of all, thank you for writing in to this Q and A board. I don't know the rules as far as sending back mail because you haven't emptied your box for a week or two and your box is not full. If I were the letter carrier, I would just continue to deliver mail until the box is full and then probably return any future mail endorsed "box full" to the senders (or discard the mail if it is unendorsed Standard Class mail.) I don't recall ever coming across this situation in my postal career, but if it came about I'd probably ask my supervisor for direction. It is not in my nature to leave any notes (esp. threatening ones) for the most part.

706 Votes

Is it common for mail carriers to deliver all day and into the night? For example, my mother who works for usps recently worked from 6am until after 10pm. It is holiday season but still...that is a horribly long day!

Asked by Lili about 11 years ago

I agree Lili that 0600-2200 is a terribly long day. A normal shift for a regular postal worker is 8 hrs plus :30 lunch. There is often OT available but for most "regular" employees it shouldn't be mandatory. n my office it seems that some of the CCAs (city carrier assistant) have worked as long as 12 hours, but in don't think that is too common. This holiday season seems to have been very heavy with the parcel deliveries which would extend our delivery day. It's possible your mother's office is shorthanded which is why she is working so many hours. During the 4 wks around Christmas, the work/pay rules are suspended which require double time to be paid after 10 hrs of work (8 hours if you are working on your scheduled day off). For this reason, the mgmt isn't as pressured to limit the hours worked, and the truth is that the mail needs to get delivered somehow.

705 Votes

How can I write a letter to manager for collect my uniform

Asked by Nizu over 10 years ago

Nizu, I'm not sure exactly what you mean by your question, but I will take a guess. I believe you are a letter carrier who doesnt yet have a uniform or uniform allowance. I'm pretty sure that not long after you pass the 90-day probationary period the USPS should be sending you information on how to purchase uniforms plus a spending card which can be used at authorized vendors to make purchases of authorized uniform components. This is for city letter carriers and CCAs. I don't know anything about rural carriers and a uniform allowance. Have you asked your supervisor if they know anything about the process? Thanks for writing.

704 Votes

If I sent a letter, and only put my first name and the returning address on it, is that somewhat common to see on letters? or is it not right?

Asked by Adrian over 10 years ago

When mailing a letter it is always best to put a full return address on it if you want to get it back in the event the item is undeliverable for any reason. It is not wrong, however, to just put your first name and return address on the letter. I can't tell you how common I see it since I don't often pay attention to the thoroughness of the return address. Most mail that is sent actually gets delivered as long as it has a proper destination address, including unit/apt. # (if any). Thank you for the question.

704 Votes

I live in a small ME town. For 13 years the postman would put any packages inside my front door. They called me a few months ago and said they can't do this anymore. I'm old so it's hard to go out in the snow/ice to get them. Is this a new policy?

Asked by Susan almost 11 years ago

I don't know the policy for whether or not to leave a package inside the door or not. I will leave a parcel inside a mailbox if it fits. If it doesn't fit, then I will bring the package to the front door of the house or put it inside a vestibule. I will leave the item if nobody is home and a signature isn't required because I deliver mail in a very safe,suburban NY community. The suggestion that I have in your situation is to call your PO and speak with the delivery supervisor or postmaster to see if an exception can be made for your situation. I dont know what the result will be or what the official policy is.

703 Votes

Is it usual for mail carriers to run late on routes? My mail is usually here early in the AM but has not yet got here yet.

Asked by Hello over 11 years ago

Sure it's common to run late. It's possible the carrier had another assignment to do before starting their regular route. Also, if staffing is short, a route may be broken up into several sections and a carrier will do that section for overtime which could vary the delivery time greatly. Thanks for the question.

703 Votes

can i give my package to the mailman to ship off or take back to that specific location

Asked by juan over 10 years ago

You can give a mailman any package that has the postage paid on it either via a computer printed label (such as Click 'N Ship) or a label where the recipient will pay the return postage. In the latter case, the label will clearly say "No Postage Necessary If Mailed Within The United States". Every letter carrier should accept the package no questions asked. The exception to this would be a city letter carrier who may not have a USPS vehicle which they are operating from and are unable to bring the package back to the Post Office. In that case I believe you can go to www.usps.com to schedule a package pickup. The mailman usually won't take a package back to a specific address until it is processed through our mail distribution system. Most of the time we just accept any package or mail along our delivery routes and bring back to the post office where we work from and it gets dispatched to a mail distribution center for processing. Thanks for writing.

702 Votes

Is there a danger aspect to your job?

Asked by Cmac over 10 years ago

There is probably danger to any job. I don't feel any danger on my job for personal safety if you are referring to criminal activity. I work in a very safe area in suburban Nassau County, NY. The answer may be different if you delivered mail in an area with a higher crime rate. As far as danger when it comes to being injured, I am a very cautious driver and wouldn't want to have any type of motor vehicle accident. You have to be careful crossing streets and lawns, as well as icy surfaces in the winter. Also, dogs are a concern but if you must skip delivery to a house that has a dog loose you just do it and tell a supevisor when you return to the Post Office. Fortunately, I've not been injured or in a motor vehicle accident during my career. I hope it stays that way.

702 Votes

I was reading articles about mailmen and one person said he lifted 75 pound trays to take mail from (for sorting into bins or trays) before he goes out on his route. Do you do that? or is your mail already sorted for you?

Asked by MarthaJ about 11 years ago

Most of the mail that we take out is sorted ahead of time into trays, but there is always some "residual mail" that has to be hand sorted and sometimes collated in with the mail that has already been sorted. It is rare that these trays would be more than 20 lbs. in my estimation. Some offices have more automation than others meaning some offices still have to do a lot of manual sorting. While there are sometimes heavy packages to lift, I think the max. Is 70 lbs. and i don't see a parcel that heavy too often. The mail that I mentioned earlier comes sorted into trays is done by automated sorting machines located at a larger processing facility.

702 Votes

I bought something on ebay and I have A P.O. BOX BUT ALL I PUT DOWN IS MY ADDRESS NOT MY P.O. BOX NUMBER WHAT WILL HAPPED?

Asked by Vincent almost 11 years ago

If the PO or letter carrier can figure out what the address corresponds to and there is a secure place to leave the item, the carrier may just leave it at the corresponding address. I don't think the item would go the PO Box # if it weren't stated!but I can't be sure what will actually happen to the item. I have rarely encountered this situation so i don't have any great insight.

701 Votes

I wrote an incorrect retrun address home # on an important legal document I am expecting (passport). Express Mail via USPS. How to catch it before it goes back to the sender ? Please help.

Asked by TP over 11 years ago

I am not sure. If you put the correct town on it where it is supposed to be returned to maybe contact your PO to alert them of this error and what the correct address should be. This way when it arrives at your local PO, they will have been advised as to the correct address to deliver the passport.

701 Votes

I live in a circle, there has been situations that my mail got stolen and I can't see my mailbox from my residence because it sits before the circle starts, can I move my mailbox to the front of my house?

Asked by Wejo almost 11 years ago

I'm sorry to hear about your mail being stolen. I don't know about moving the location of your mailbox. I am just speculating, but if you live in a circle where the mailbox sits at the street and is serviced by a letter carrier from their vehicle where they just stick their arm out and you want to move the box to a location where the same process can still be accomplished, I don't see why it would be a problem. Does the carrier drive by your house anyway, or do they not come in the circle because all of the mailboxes are at an area where they can avoid coming into the circle. If that's the case, I am not sure it would be allowed to be moved "inside the circle". It's important that the approach to the mailbox is not blocked on any regular basis so the carrier doesn't have to "dismount" from their vehicle to put the mail in the mailbox. I'm not saying they wouldn't dismount to deliver the mail, but the general idea of mailboxes at the street is so the mail can be delivered directly from the postal vehicle. For further clarification, I'd recommend calling or visiting your local post office and speaking with a delivery supervisor.

700 Votes

If a CCA has a hold on a route and is told not to come into work (on a day they are supposed to), is that something the union will fight if you file a grievance? Can you get paid for that day?

Asked by question almost 11 years ago

I don't know the answer to this question. I know as a PTF, if you had a hold on a route, it came with certain rights and you could only be "bumped" off that route in certain situations. I don't know if it is any different with City Carrier Assistants (CCA). I don't have a lot of familiarity with the details of the NALC contract and union/mgmt rules.

700 Votes

I put a letter in a blue collection box today, probably around 12:30. In the past, I know USPS has tried to phase these boxes out and I am worried that they are no longer thought of as important to check. How often are they really checked for mail?

Asked by Dennis about 11 years ago

You can rest assured that those blue collection boxes are checked at least 1 time after the time on the label for the stated day. For example, if the label says Mon-Fri 3PM, you can rest assured that the box is emptied AFTER 3PM each day M-F but before the last truck has been dispatched from the local post office to a regional processing and distribution center M-F. (also known as a P&DC or "plant"). Inside each collection box is a bar code which is scanned by the collection box letter carrier. The scan records the time that the box was emptied and is recorded on a central internal computer system.

700 Votes

Today I mailed a 1st class package from Texas destined for Australia. Just checked the tracking, and it says "available for pickup" ---any idea what's goin on? Thanks

Asked by Sandy almost 11 years ago

I have no idea why it would say "available for pickup" when you check the status of the package that you just mailed today to Australia. I can only speculate that somehow the package was mis-scanned by a USPS employee that caused that status to appear at usps.com tracking.

699 Votes

I am a CCA(8months)& have been sent a letter of removal from driving unsafely(dismounted improperly). This was my 1st offense since being hired. Yes I was wrong & appologized for my mistake. Is there anyway for me to get my job back or tranfered?

Asked by HeWhoDeliverith over 11 years ago

I don't know I what you can do to save your job. Does the NALC represent CCAs? I am not sure. If you dismounted yoUR mail truck without turning off the engine, that is often grounds for dismissal. It does seem a bit harsh but I know the USPS is very strict on safety sometimes!

699 Votes

Hey question i am going to start soon as a cca and i was wondering will i at leasy work 40 hours a week?

Asked by joao over 10 years ago

Congratulations on getting hired as a CCA. Even though you may not get benefits and pay like a career employee, I recommend sticking with it because it is a decent job in the long run. To answer your question I really don't know. It likely depends on the needs of the office to which you are assigned. There is no minimum amt of hours per week for a CCA as far as I know and be prepared to work every day including Sundays. Some offices deliver Amazon parcels on Sunday and assign a CCA to work. Once you pass probation (90 days) you can ask to "hold down" assignments for carriers who are either sick long term or on vacation. If you get to have a "hold down" you will then be guaranteed 40 hrs per week (8 hrs per day) for the period that the "hold down" is in effect. Good luck and remember to be professional and organized.

699 Votes

So I sent my Boyfriend a care package and I forgot to put his apartment number on the address. As I tracked it, it said it was delivered, yet he hasn't received it. I also didnt put a reture address on it. Where do you think it could be?

Asked by Tera over 10 years ago

Tera, I am sorry but I don't know where the package you sent your boyfriend is, though I think you knew that already. If a letter carrier can't figure out which apt. # a piece of mail should go to, they often will have it returned to sender though I realize you left off your address as well. The package was either delivered to the wrong apt number or sent to an office that handles undeliverable mail. I am not sure where that office is or what happens to items sent there.

699 Votes

Thanks for your helpful blog. Few questions!
I have a interview in a week as cca1.
1) What should I wear for interview?
2) How soon can you become a regular employee?
3) Do you get better hours when you become a regular employee? Can you refuse O/T?

Asked by Andy b over 9 years ago

Andy, I am glad to write this blog of my experiences and advice as a letter carrier for the USPS. To answer your questions:1) I'd wear a suit if you have one, or ar least a shirt and tie with nice pants and shoes. Try to be clean cut, ambitious, professional and polite. I don't know how much appearance counts in a USPS interview, but it can't hurt to take the above advice. Be on time and respectful of the interviewer.

2) Becoming a regular from a CCA is usually just a matter of waiting until there is a vacancy in your office or station that remains unassigned to a regular carrier. Then it may take a month or two to become a regular carrier. The time that it takes for a CCA to become a regular carrier depends on the staffing and turnover where you are assigned to work. I can only speak for my PO, but I've seen it take as little as one year and as much as 8 years (that is when we had PTFs (part time flexibles, a precursor to CCAs) to become a regular employee.

3) When you become a regular employee, the hours get much more stable and predictable. You generally work 5 8-hour days per week with set hours. As a CCA, you pretty much work when they want you and for as long as needed per day. There aren't many rights for a CCA with regards to hours except if they are "holding down" a regular assignment for a rte that is temporarily vacant due to illness or vacation. As a regular employee, you can refuse OT if there is enough staffing to cover all of the assignments in a day. The management can mandate carriers to work OT if they are short handed and those who want to work OT already will be working some amt of OT. The rules for this are a little complex so I won't go into it here.

Thanks for your questions and good luck Andy.

699 Votes

I ordered 2 items and stupidly but the wrong house number on the delivery information.I just checked my tracking and it says being returned to sender,I have another package being sorted at the moment probably out for delivery Mon.How do I stop same?

Asked by Ger over 10 years ago

If the package is supposed to be delivered Monday, I would see if you could somehow contact (via phone or email) your local PO early Monday AM and see if they could "intercept" the package before returning it to the sender. I know some POs would be very helpful and others not at all. This is a sad aspect of the company that I work for. We are sometimes overwhelmed and feel we don't have the time to go the extra step to help out in a situation like yours. Somebody would need to go look at the parcels for the route which covers your house and try to find the parcel and correct the address. If you don't know how to contact your local PO, please call 1-888-ASK-USPS to see if they have any suggestions. I wish you well.

698 Votes

Do mailmen take pictures of packages (small 8lb box) delivered? If so, why?

Asked by Denise about 10 years ago

Generally I don't think that mailmen should be photographing packages that are delivered. There are cases where I have done this, but not often. I photograph the USPS Tracking # if my handheld scanner can't read the barcode or I can't manually type in the numbers because they are smeared or otherwise unreadable. I will then bring back the image to my supervisor to see if they can figure it out or at least as a CYA to show them why I couldn't scan the item.

697 Votes

my mail carrier refuses to close the lid (flip-up lid worksfine) after delivering my mail.. instead of closing, she gives a quick flip & drives off. Drives me crazy but afraid to address it out of fear she will "lose" my mail.
How should I address?

Asked by Scott almost 11 years ago

Scott, you ask a very good question and I do understand your hesitation for wanting to address this issue with her for fear of retaliation. I would take the step of writing a note for the carrier and politely asking them to close the lid after delivering the mail. I realize I agreed with you that there was a slight risk in addressing the issue, but if dealt with politely I'd hope there would be no cause for retaliation. Also, a call to the delivery supervisor would be appropriate if you dI'd see any obvious retaliation.

697 Votes

hi, I recently put something in the mailbox today going to Sharon hill pa from east falls 19129. Wondering if it will get today or tomorrow?

Asked by ashley over 10 years ago

I looked on Google Maps how far apart those 2 areas were and it said about 17 miles. In most cases, that piece of mail would be delivered the next day as long as it was put in a mailbox before the daily collection.

697 Votes

I have a vacation hold on my mail, but my carrier decides to take one piece out and give it to my neighbor with the request that she contact me as the carrier "thinks" the piece of mail might be "important." Is this against USPS rules?

Asked by Neeliec over 10 years ago

I think it is wrong for a letter carrier to make any type of judgment whether or not a piece of mail is important or not. They shouldn't be involving a neighbor since the neighbor may or may not have any type of relationship with the customer and shouldn't be privy to any of the type or content of mail received by you. When a customer puts their mail on hold, I treat all mail the same way no matter if it looks like a check, biill, automobile advertisement, donation request, etc. It is definitely not our job to judge anything about the mail and I would suggest it is very much against the rules even though your carrier meant well. Thanks for writing.

696 Votes

Hi. When forwarding requests are no longer active, is there anything at the sorting case/facility that automatically designates the mail as UTF? Also, how are letters with "return service requested" endorsements handled by letter carriers or PO?

Asked by Old Address Follow Up over 11 years ago

I don't think there is any automation involved after 18 months from when a forwarding order started. At the sorting case, a carrier has pink cards with stickers on them which can say when a particular forwarding order started. I keep those cards for about 2-3 years and once the forwarding order has expired (18 months), I put a line through the sticker and maybe a little marker at the address in the carrier case indicating UTF. "Return service requested" AFAIK means that if the letter was going to be forwarded to a new addrees, the sender would like the letter returned to them with the new address info. The carriers handle them just as they would any forward and the CFS (Computerized Forwarding System) will know that the sender wanted the letter returned. The sender does pay an extra fee for this service.

695 Votes

A relative thought it was a good idea to place gift bags for my kids in our mailbox with the flag up figuring it would signal to us that there was something in there. Well apparently the mailman took them! I was told the mailbox was USPS property!..?

Asked by Jennifer over 10 years ago

I don't know that the mailbox is technically USPS property. It should only be used for US Mail as far as I know. The mailman probably shouldn't have taken the gift bags if they weren't properly addressed and contatined sufficient postage. Having the flag up does generally signal that somebody has outgoing mail so we know to stop there even if there is no "incoming" mail to that address. I would look at any item that is in a customers mailbox and it is usually quite apparent if it is meant as outgoing mail or not. That being said, I would never recommend that anybody leave anything in a mailbox that isn't associated with US Mail or the USPS. I think in most cases the gift bags would have been left alone in the mailbox, but we have employees among us who aren't that sharp or mayne they were just trying to prove a point that non-mail items should be in the mailbox. I can't comment on why the gift bags disappeared. It is just speculation on my part.

695 Votes

Hello, I'm a CCA who is transferring to another state. Can my current Postmaster hold me since I'm not a career employee?

Asked by Diana Meaney over 10 years ago

I am sorry but I don't know anything about the rules for transferring that apply to CCAs. I would recommend visiting the www.nalc.org website which may have information or contacting a union representative at your local NALC branch or your shop steward. Good luck in your USPS career.

694 Votes

Is my mailman not returning the ads from a previous occupant to sender because he doesn't have to? I don't want to start a war over something he has no control over.

Asked by St KING over 10 years ago

I am not exactly sure what you mean by this but I'll give it a crack. I am also copying and pasting this answer as you seem to have asked the same question twice. With regards to advertising mail, or any mail, the letter carrier should only be delivering mail to your residence that has your name OR has another name plus "or current resident" on the address label. If it just has the previous occupants name and doesn't say "or current resident", you certainly have the option to leave it in the mailbox with a note on it saying "addressee doesn't live here. please return to sender". Depending on the class of mail there is a chance we don't actually return the ad to the sender, but we do discard it at the Post Office. It is called NOVM (No Obvious Value Mail). Mail that would fall in that category is in the class of Presorted Standard Mail. Most mail that is Presorted Standard and doesn't say "or current resident" and has a previous occupants name could be discarded into the NOVM at the PO. I don't know that I would call your letter carrier lazy, but maybe they aren't paying attention to the name on the mail. You absolutey have the right to put the ad back in the mail if you wish.

694 Votes

I was recently offered a job as cca for Melville Long Island and start orientation soon I wanted to know how was the hours and how long did it take you to get a career position

Asked by NA over 10 years ago

Congratulations on being offered the CCA position in Melville. As far as how many hours you will be working per week, it depends on the needs of the office to which you are assigned and how well staffed they are. During the months of July and August, many offices are short-staffed due to letter carriers taking vacation. When I was a Part-Time Flexibe (similar to a CCA), I usually did work a full 40-hour week or at least in the mid-30s. Many offices often have carriers out on long-term injury/illness or on vacation. I think it took about 3 years for me to get a Full-Time Regular position, but I can't remember for sure. It was in the early 2000s. In our office, there were 3 CCAs who recently got a career regular position after less than 1 year so it is hard to say how long it will take. There were PTFs in my office where it took about 8 years to become regulars.

694 Votes

Some of my mail gets "this person has moved" and returned. My local post office said they straightened it out. But it is still happening. Do some post offices still have me listed as "moved", if yes: How do I tell all post offices I haven't moved?

Asked by lil-buddy almost 10 years ago

As far as I know, there is no other PO besides the one that delivers your mail that could do anything with the information whether you have moved or not. Other mail processing facilities just sort the mail according to ZIP code to get it on its way to your local PO. They aren't concerned with the name on the mail. Do you live with anybody else who may write that on the mail and put it back in the outgoing mail? As long as your local PO knows you haven't moved, nobody should be having your mail returned to the sender. You could also put a note and tape it inside your mailbox saying "(your name) is a valid name to deliver here".

693 Votes

In your experience, when a CCA or a Letter Carrier gets into an accident while on the job and it is his or her fault, would they still be kept on the job or terminated?

Asked by Larry almost 10 years ago

In my experience it isn't too common for anyone to get terminated for anything. I mean people are given a letter of removal but the union often will appeal that and the carrier is reinstated. If it isn't the first time something happened that was the carrier's fault it may be more difficult to appeal successfully. If you are a CCA it is probably easier to fire you if you get in an at-fault accident. I don't recall any letter carriers at my office ever being terminated for an at-fault MVA. I can't speak for any of the other thousands of offices nationwide. Drive carefully, defensively and don't be distracted.

693 Votes

Is it possible to go to the post office to ask for my package before it is delivered via postman?

Asked by Carly almost 11 years ago

I believe you generally can't pick up a package before it is delivered because it is possible that the carrier has already left the PO with it and is out on his or her route or the retail window isn't open yet. Even if the retail window was open, I'm not sure that the retail sales associates would want to search through the parcel area or ask the carrier to assist in searching through the parcel area for a specific parcel. The bottom line is I don't know the rule regarding your question if there is a rule on this to give you an accurate answer. It's possible that it is just a personal decision on the part of an employee.

692 Votes

Do you have to go to a postal office to deliver a letter to another state?

Asked by nathalie about 11 years ago

No, you can mail a letter to any other state as youwould a letter going in state. Please remember to address the letter properly including city state and ZIP code

692 Votes

How often do you encounter 'suspicious' letters? or letters that you think may contain illegal substances?

Asked by Boe over 10 years ago

I can't remember a time that I came across any suspicious letters or packages, or at least not as of late. Not long after 9/11 I think there was anthrax sent through mail or something like that to Washington DC. It made me nervous and I think I had some type of reaction that I may have contracted it and had trouble breathing. It turned out to be all in my head and nothing ever came of it. There probably is drugs sent through the mail or maybe other illegal substances but I have no experience with it fortunately.

692 Votes

How late could I expect to possibly have my package arrive tonight?

Asked by Brian about 10 years ago

I don't know if you will receive the package tonight. This time of year I'd say that most packages are delivered by 6PM, but each office probably has varying times due to mail volume and staffing levels. During the holiday season, we deliver some packages on Sunday as well. If you have a tracking number you can track the shipment at www.usps.com but I'm not sure how well it works with items that originated from another country.

692 Votes

I am an RCA about to change to a CCA. When casing your mail, do most city carriers case their DPS for the walking portions of their route? If not, what is the best way to merge the DPS with flats while walking the route?

Asked by Jon over 10 years ago

I have an route that is entirely walking and the DPS is not allowed to be cased in the office. We take it out to the street and hold it in our hands and "finger" through it as we approach a house and then merge it together with the flats that have been cased and then sometimes a "3rd bundle" which is usually an advertisment that each delivery address receives. It is important though to be careful of the terrain on which you are walking while merging the DPS and flats together, especially when crossing lawns or going up and down steps. The first time I see the DPS letters is just before I get to a house to deliver it. They have been sequenced by a machine to save me the time of having to sort it earlier in the day. For the most part, they are accurately sorted with an error rate which I would say is less than 2% (just a guess). Good luck with your position change and I hope it will lead you to a full time regular city carrier position.

691 Votes

Someone who lived here several years ago (before the previous owners) has Secretary of State mail being delivered. I wrote return to sender as I have no idea where they live. It was returned and says unable to forward. What do I do?

Asked by BG over 10 years ago

BG, I'm not sure why you got that mail back when you wrote on it "return to sender". I have 2 suggestions for you: 1) maybe write "person doesn't live here, return to sender" instead of just "return to sender" on mail.

2) Discard/recycle any mail you get for them. You did your part by trying to return the letter to the sender (which is very nice and appropriate IMO), and you don't have to try again to return it. It wouldn't be a bad idea to try again, but I just don't want you to have to play the "revolving door" game with that letter when you shouldn't have to.

Thanks for the question.

691 Votes

What does the carrier or post office do if my home-based business gets too much mail to fit in my cluster mailbox (on a regular basis)? I can potentially see getting two or three crates of mail daily.

Asked by James over 10 years ago

I am not sure what your post office or letter carrier will do if you are unable to provide a large enough receptacle for your daily mail delivery. Since you live in a place with only cluster boxes, it seems you have no choice in the matter. If I were able to get to your actual unit or apt. door, I'd likely leave the mail by the door and maybe ring your doorbell. I don't know the procedure for where you live and from what I hear on this Q and A board and from other msg boards, the delivery procedure is far from uniform in multi-unit dwellings. One option is to rent a PO Box which come in different sizes, but that would require an extra cost and a trip to your Post Office on a regular basis. If you stop in to your local post office and present this question to a delivery supervisor, hopefully they can give you a better answer. Good luck with your home-based business.

691 Votes

What do you do if somebody on your route walks up and asks you if you would hand them their mail instead of putting it in the box?

Asked by bryce almost 11 years ago

If I had the mail somewhat accessible in an easy manner and if I knew who they were (which I usually do since I dsliver the same route daily) then I would hand them their mail. This doesn't happen very often though. If their house is later in the route and their mail isn't quickly accessible, I don't go out of my way to give them their mail that far ahead of time. I may make an exception if it is asked once in awhile, but not on a regular basis.

690 Votes

I bought some things on eBay Then later, I noticed that I made a small mistake on my shipping address. The zip codes, state, and city are all correct, but i misspelled my street address by a letter off. Will my deliveries still be able to reach me?

Asked by Luan almost 11 years ago

In most cases, if the error is that minor and the misspelled street doesnt match another street in the same ZIP , the delivery should still reach you. Misspellings occur all the time with mailed items and letters.

690 Votes

I'm a month old CCA now and I live in Ohio. It's getting cold so I need a good pair of gloves to keep my hands dry/warm and still be able to finger the mail. What would you recommend? Also what do you recommend for the winter months?

Asked by Bradan about 10 years ago

Bradan, I feel your pain. It is a horrible feeling to be out in the elements, being cold and uncomfortable with hours to go in your deliveries. I haven't by any means mastered this problem. The uniform vendors that sell for the USPS offer fingerless gloves (the upper 1/3 or 1/2 of your fingers are exposed) but they aren't terribly useful. Some gloves offered have raised dots that can help you finger the mail. I use them sometimes. Try and keep the rest of your body as warm as possible with layering including thermal underwear. Definitely wear a hat, two if necessary. Even if your fingertips are exposed, you may want to invest in a box of single-use handwarmers (sometimes called hot hands) which are little packets that you shake to activate and then can put inside your gloves or in your pants pockets or glove pockets which you will keep you warm. My girlfriend just bought a box of 40 hand warmers for $12.99 at Costco.

690 Votes

I just got hired as a CCA and start orientation next week. Go me! The current CCA (9 years) that delivers to my house is still trying to go FT. That seems a very long time to wait. IYO, how hard is it to go FT in the Los Angeles metro area?

Asked by FF about 11 years ago

I don't have any inside knowledge on how long it would take to make a FT regular carrier in the LA area. I agree though that 9 yrs is a long time to wait. Congratulations and good luck to you!

690 Votes

can i take my to the mailman to ship off or take bato that specific location

Asked by juan over 10 years ago

You can give a mailman any package that has the postage paid on it either via a computer printed label (such as Click 'N Ship) or a label where the recipient will pay the return postage. In the latter case, the label will clearly say "No Postage Necessary If Mailed Within The United States". Every letter carrier should accept the package no questions asked. The exception to this would be a city letter carrier who may not have a USPS vehicle which they are operating from and are unable to bring the package back to the Post Office. In that case I believe you can go to www.usps.com to schedule a package pickup. Thanks for writing.

689 Votes

I have recently been promoted to a career carrier position after working as a CCA for 10 months. I reserved a vacation for the weekend and now have been mandated to work. They are threatening to write me up for taking my days off. Is this legal?

Asked by Bryan over 10 years ago

Bryan, congratulations on being promoted to a "regular" carrier. It is much better than being a CCA, but 10 months sounds like a pretty short amount of time to be promoted. That is a good thing. With regards to your vacation I don't know the legalities of them mandating you to work when you have reserved a vacation. If you put in a request for annual leave and it was given back to you within a certain amt. of time (marked denied I mean), then I believe it is approved and generally can't be revoked. If you chose at as a full vacation block (usually in 1-week segments), that also is non-revocable by management as far as I know. I would recommend asking your shop steward for advice in this situation as I don't know in the NALC/USPS National Agreement where this is discussed, or possibly in the ELM (Employee/Labor Manual). One other suggestion is to ask on a FB message board that I belong to which you may find helpful. The group is called USPS Postal Maniacs. I've seen other USPS employees post questions and problems there and receive some advice. I will warn you that much of the talk on there is negative towards management, but there are many good people on there who can often steer you in the right direction. Good luck and thanks for writing.

689 Votes

If a person lives at 1 address, has certain important mail delivered there & in the same town, use another person's address to have other mail delivered there?

Asked by Tim about 11 years ago

I am not completely sure what is being asked by this question, but here is the general rule that we should follow when delivering mail. Unless there is an official change of address order on file to forward a person's mail from one address to another then the mail should only be delivered to the address which is printed on the envelope as to where the letter should go.

688 Votes

I live in an apartment building ( in Canada ) with locked mailboxes for each apartment at the front.of.the building. My neighbor moved out and left a letter for the mail person to put her mail in my box... is this legal?

Asked by Pepper about 10 years ago

I don't know anything about the rules/laws in Canada about redirecting mail to another address just with a note. Are you okay with this? If so, then if it happens, so be it. If you don't want this or the Canada Post doesn't operate that way, then I guess it's more of an issue. I know I wouldn't abide by a letter like this. In the United States for mail to be put in another addresses mailbox (legally), a forwarding order has to be submitted with the US postal service and then the mail will be properly redirected, even if it is just a next door neighbor. I have one customer on the route I deliver that owns 2 houses adjacent to each other. One of them is for sale. Once that house is sold, I will need to have a forwarding order submitted to have mail forwarded from the sold house to the unsold house (if that's what they want). Thanks for the question.

688 Votes

Are there any special USPS requirements for installing a residential mailbox?

Asked by ch about 11 years ago

It depends if it is a curbside mailbox or a mailbox at the door to your house. If it is a curbside mailbox that the letter carrier must access from their postal vehicle then there are specific height rqmts and distance from the curb that the box must be. I don't have these specs here, but I imagine it can be found online by doing a search of "curbside residential mailbox requirements"

688 Votes

Why is it important to be a role model and expert to achieve qsc in your restaurant

Asked by Ruth00 over 9 years ago

I don't believe you meant this question for me as I don't work in the food service industry and am not familiar with QSC.

688 Votes

It is unusual for a mailman to refuse to deliver in 1 to 3 inches of snow if it was not cleared? He is walking across the same amount of snow in neighboring yards after leaving their porch. He grabbed and threw my snow shovel out in my yard today.

Asked by Mike almost 11 years ago

I don't know what is common or not for a mailman to do in that amt. of snow. It seems strange that they would do it for some customers and not others. That said, if a carrier feels they can't safely approach a mailbox due to snow, then they may refuse. I think it all comes down to a judgment call by the letter carrier if there is any doubt for their safety in approaching a mailbox. As to the inconsistency of doing one house as opposed to another house which seem similarly cleared or not cleared, I don't know why that decision is made.

686 Votes

When I buy something on eBay, how do I know which post office it is deliver to?

Asked by Jah almost 11 years ago

When you purchase an item on eBay, it is similar to purchasing any other product online. You advise the seller of the address to ship the item to. The shipper will then mail the item via USPS and it will end up going to the PO that serves the destination address. Most often that is the PO that matches the city in the destination address.

686 Votes

Do you know people who work at the post office yet have a dream of doing their own business? Do some people work at the post office and work on their dream at night until they get a breakthrough in the area of the dreams?

Asked by JTDN over 11 years ago

I am sure This happens a lot. While it is a very secure job to have, it's not what everyone wants as a career. Some of my co-workers have left for jobs with other govt agencies, to become police officers. I don't know of anyone who started a business once they got a breakthrough. But we are a huge company so it has likely happened. Not too many people resign after being on the job more than 5 years.

686 Votes

If I had a letter mailed but moved during the time the mail was being sent would it still make it to my new address?

Asked by fred almost 11 years ago

If you put a mail forwarding request in to the PO via the website www.usps.com or via paper at your local post office then the mail may get forwarded to your new address. Most first class mail is forwarded from a previous address to a new address for 1 year. If the letter was actually delivered to your old address and arrived before the PO rcvd the forwarding order than the mail may not make it to your new address. If the new resident gives back the letter for the old tenant as "moved" then it may possibly be forwarded to the new address If the PO has a valid forwarding order request on record.

686 Votes

when is the latest time a mail carrier should deliver the mail. We do not get our mailed until 5:30 or 6:00 p.m. He arrives at the mailboxes and it takes him 2 to 3 hours to sort the mail and put it in the boxes. We live in an apartment complex

Asked by Jules over 10 years ago

I can't give you an exact answer because operationally and geogrpahically the delivery times and deadlines are varied. I can make some generalizations but they will be based on what I experience or read about. At the PO where I work, most letter carriers are back and "off the clock" by 5PM meaning your mail should arrive no later than about 4:40PM. This is if the weather isn't severely hot or cold, our staffing level is sufficient, and the mail volume is not out if the ordinary. Where you live, it may be a very large apt complex that receives a lot of mail, staffing at the PO may not be up to where it should be, or the worker could just be slow. These are reasons, or possibilities as to why you receive your mail about 5:30 or 6:00 PM daily. It does sound slightly late to me, but not extreme, and I don't have any information on a standard cutoff time as to when mail should be delivered. Thanks for your question.

686 Votes

Hey Dave! Just wanted to share because I've seen your page. I'm currently in central ny about to undergo my first day of carrier academy. I will be a Cca in a small city in upstate New York. I was wondering if you know as a Cca i would get lots hrs?

Asked by Ny cca about 10 years ago

Congratulations on getting hired as a CCA! I don't know how many hours you will get in your particular office as each office is unique. Usually, a CCA fills in for a regular carrier when they are out sick or on vacation to deliver their route. They are also given "pieces" or "splits" on routes when a regular carrier may not finish their route within 8 hours and they don't want to work overtime or when management doesn't authorize overtime for the regular city letter carrier. CCAs may also work on Sundays to deliver Amazon.com parcels. They don't do this in every office so I don't know if yours is included in that service. In the office I work at, the CCAs all get plenty of hours due to a bit of short staffing. I am not sure of the minimum hrs/shift or minimum hours/week that a CCA is guaranteed. If you go to www.nalc.org, or more specifically http://www.nalc.org/workplace-issues/city-delivery/cca-contractual-issues, they have details about being a CCA. It may be a bit technical, but it's a good reference. Good luck, be on time for work, and work safely. Try not to get involved with any office drama.

686 Votes

We recently just moved to a corner house and one of my friends sent me a package with the street address where the house is in but our mailing address is the same house # but with the main ave next to it. Will it still come? Or will it get lost?

Asked by Sofia about 11 years ago

I don't know that I completely understand your question, but I'll give it a try. Most houses have an official mailing address which should often correspond with the physical location of the house. I can see if it is a corner house it may be a bit confusing. You may want to contact the PO to tell them that this may be happening, and, for further reference, please advise those who mail you items of your correct mailing address and clarify with your PO as to what address should be used. This is a very important subject matter to make sure items get to where they are intended to go, especially with a lot more automated processing of the mail and substitute letter carriers who may not be familiar with all of the names are on a certain route.

685 Votes

Mailman Dave

I am a cca 4 month now, called in on my day off which i often am and am fine with that but was sent on a nightmare route that i was un familiar with and was unable to complete, am i doomed?

Asked by Rich about 11 years ago

I don't think you should be doomed if you were unable to complete such a large route. Usually the management would request that you call the post office if you require any extra time or assistance in completing a route that you are unfamiliar with. I would hope there would be no discipline in the situation that you just described.

685 Votes

I wrote wrong street adress(I missed some letters) but zip code I wrote correctly. I will get my package or not?

Asked by Mikas over 10 years ago

Mikas, I think it is very likely you will receive your package as long as the clerks in your PO can figure out which street you meant to put in your address and that it isn't similarly named with another street in the same ZIP code. The ZIP code is definitely a very important piece of the address to get correct because that will result in at least getting the package to the right PO building and the staff there will hopefully (and likely) be able to figure out the intended address.

685 Votes

Does the mail man take a envelope with a old date

Asked by yellie over 10 years ago

I am not sure exactly what you mean regarding taking an envelope with an old date. If you mean a postage meter date, I imagine most letter carriers don't look at the date and if the envelope doesn't appear to have been used before, they would take it. I believe that a postage meter date should reflect the date of mailing. If an envelope has a postage meter with an old date and looks to have been reused, I would refuse to take it and possibly write on it "invalid meter date or reuse of postage." I don't think I've ever encountered that situation. If an evnvelope has postage stamps and has been postmarked already, that would mean that the stamps are used and can't be used for mailing. Again, most letter carriers don't look at the date of an envelope when accepting it for mailing. Thanks for writing in with your question.

684 Votes

I've been a CCA for almost three months now and since we're so close to Chritmas I've had several customers slip me tips during a postage due or even leave entire boxed presents addressed to me as gifts. How do you handle these situations?

Asked by Kruesser about 10 years ago

It is very kind of the customers to give you tips and or boxed presents for the holiday season. I believe we aren't supposed to accept any gift valued at more than $20 at any one time and it's supposed to be non-cash. I would venture to say that most employees don't follow this rule and it is rare that you'd get in trouble for accepting it. For those that give you gifts, I'd recommend replying with a thank you note or card that you can deliver with the mail the next time you are at their office or residence. I do realize you are a CCA and may be doing different assignments daily unless you have a hold down. Another recommendation is to not discuss any amounts or gifts you receive with your fellow co-workers. It's better to just be modest and quiet about it IMO. I hope this helped you. Please also remember that we are paid to do our job and nobody should expect a tip for doing their job at the USPS. It is unethical to expect any gratuity, but I, like most, will gladly accept it when offered.

684 Votes

if you were sending mail to someone, and you spelled their street address wrong by one letter (ex. Hamptons but spelled as Hampton) and everything else correct, will it mail to the correct house?

Asked by Aya about 10 years ago

If the mail is addressed correctly otherwise and only off by one letter, it should be delivered to the correct house. It would maybe a problem if there was another street in the same town which had a similar name or suffix (like the town had a 3rd St and a 3rd Av). The most important things in an address would be the # and ZIP code. If the street is spelled somewhat close, you'd likely have the item delivered to the correct house. Thank you for writing.

684 Votes

I would like to know if I put my mail in the mailbox to be picked up and I mistakenly put the wrong mail in. Once the carrier pick it up, is it too late for me to retrieve my mail before it is sent. Thanks

Asked by Tomy Black about 11 years ago

Generally, if an outgoing item has been picked up and is in the mailstream to be delivered it is close to impossible for it to be retrieved. If you happen to see the letter carrier and he/she still has the item (meanining they haven't yet sent it out for dispatch), you could ask them to retrieve it but I don't know if they are obligated or even if allowed to give it back to you.

684 Votes

I am rca.no benifits.sick or vacay time on my paystub is big fat zeros next to retirement. I have been a sub for 8 years. My boss says i am req to do sundays. If i say i do church can he still force me 2? I cant re the last sat i had off this job sux

Asked by energy over 10 years ago

I am not familiar with the RCA (Rural Carrier Associate) position and the requirements of when you have to work. I do know that it is similar to the CCA position for city letter carriers which don't get any benefits as far as I know, except a uniform allowance. The CCAs in the office where I work sometimes have to work Sundays to deliver Amazon parcels. I would recommend contacting the NRLCA (National Rural Letter Carriers Association) at Phone: 703-684-5545. Their website is www.nrlca.org and they are the union which represents Rural Letter Carriers nationwide. I copied the following from a USPS brochure on RCA hiring: Rural Carrier Associate Facts Variable Work Hours As an RCA, you will replace a regular rural carrier on his or her scheduled day off (primarily Saturday), on vacation, or on other leave. Work hours will vary depending on the office and route to which you are assigned. You must be willing to work weekends and some holidays and be available for on-call employment. You may be assigned to other carriers’ routes, increasing the number of hours you work.

683 Votes

do you get another chance to take the road test for rca if you fail the first time

Asked by pink floyd over 10 years ago

I don't know the procedure re: road tests and being able to retake them if you fail the first time. I'd recommend getting in contact with the National Rural Letter Carrier's Association at www.nrlca.org and see if they have any advice. Good luck to you.

683 Votes

Mailman says he doesn't have time to sort the world's mail, so he delivers ours to another suite everyday so he doesn't have to come to second floor. He parks in handicapped everyday. Supervisor doesn't care. What can we do?

Asked by In Need of Help almost 10 years ago

I am not really sure about the policy of delivering to a multi-suite building, but here is the way I see it: If your mail is specifically addressed to your suite and you are a different business than the suite/tenant on the first floor, it should be delivered directly to you. The suite on the first floor shouldn't be getting your mail. I would consider your suite a separate delivery. Again, I don't know the rules but I would treat it like an apartment building where you wouldn't be delivering your mail to a neighbor or vice versa. We are given time to sort the mail in a multi-unit building if a suite has a separate address so I don't necessarily buy the excuse of not having time to sort the world's mail. With regards to the parking, that doesn't seem to appropriate either. I have parked in No Parking Fire Zones in front of buildings if I'll just be 5 minutes or less delivering the mail. I don't think I would park in a handicapped spot. Since the supervisor doesn't care, you could speak with the Postmaster or whoever is next up on the chain of command to see if they can assist at all. As I've posted in other comments, we have a real mixed bag of employees at the USPS so your responses could vary.

682 Votes

If you moved and didn't do a forwarding address and your neighbor tells them you moved...which by the way it was because my paycheck was already in the pipeline, so was coming back everyday looking for it....can they hold your mail??

Asked by kbear over 10 years ago

Kbear, from what I gather in your question, you moved and didn't do a forwarding order on purpose because your paycheck was already in the mail? If this happens, the letter carrier might hold the mail at the PO for a certain amt. of days, but that doesn't seem likely. The letter carrier might complete an Employee-Generated Change of Address form and check a box "Moved Left No Address". In that case any mail addressed to you would be returned to the sender with "Moved, Left No Address" on the envelope. You could check with your local post office from where you moved and see what they have been doing with your mail. I don't know that you will get any resolution to your question, but it is worth a try. Good luck and thank you for writing.

682 Votes

My mail man left a package I ordered in one of those package lockers that need the key to open. The key the mail carrier left does not work AT ALL. I left a note asking to leave my package in another box and it was ingnored. How do I get my package?

Asked by Vanessa almost 11 years ago

I am sorry that you are having this issue with the parcel locker key not working and your request being ignored re: using another parcel locker. I am not sure what the best solution is. Is the note you left very visible? If that doesn't work, maybe leave a post-it note on the parcel locker near the keyhole explaining the problem. Another option is to try to call the local post office and speak with a delivery supervisor or the national USPS Customer Support Center at:
1-800-ASK-USPS® (1-800-275-8777)

Thank you for your question and I hope you get your situation resolved shortly.

681 Votes

I sent a $100 check to someone in NY at a wrong address, then found out she had moved. I am wondering if I should be worried about someone else eventually cashing that check. It has been 2 months. And where has undelivered mail usually landed?

Asked by reiat almost 11 years ago

I am not sure where the check would have wound up. If the letter carrier had been notified of the change of address and been paying attention to the envelope you had sent her then the check should have been forwarded on to her new address. It's also possible that the item is undeliverable due to a lack of a change of address and could be returned to the sender though this seems not to have happened in your case. Some people may advise you to put a stop payment on the check through your bank which may cost you $25. Others may just say don't worry too much about it gettting cashed by an unintended recipient. I would probably choose the latter approach but that certatinly still has some risk involved if there is no stop payment order on the check.

681 Votes

Have u ever mailed or picked.up.letters at juvenile or juvenile camps?

Asked by SharonSharon over 11 years ago

No I haven't.

681 Votes

I recently moved to a new address old place was all bills paid so I'm a new customer to elec,Internet,cable so all those bills only no this address, all bills now have late fee mailman put return to sender w/out my permission is he allowed to?

Asked by Tina about 10 years ago

I think what you are saying is that all of your new bills for your new address are not being delivered to you. For this reason you have incurred late fees. If I read it correctly, you have paid all of your old bills. The letter carrier at your new address should be delivering the new bills to your current address and not be returning them to the sender. You may want to leave a note in your mailbox with your name advising the letter carrier that your name is valid at your new address. You really shouldn't have to do this because when I see a new name to deliver that I'm not familiar with, I deliver the mail anyway and if it's not correct the current resident would usually leave the mail out for me to take back to the PO with a note saying "person doesn't live here"

681 Votes

Hi! I've had some mail (along with a battery) sitting in my mailbox for a couple days, my key is missing. Can I leave a note for the mail carrier to deliver the mail to my house? Even though it's a neighborhood mailbox? I'm in Texas, if that helps.:)

Asked by Randy over 10 years ago

Randy, I dont know the answer to your question. I can see it turning out both ways. On one hand, the carrier may be familiar with you and/or the neighborhood and feel it is safe enough to leave the mail by your door without risk of it being stolen. On the other hand, they may have rules saying that this is forbidden and not be able to verify that you actually wrote the note. you could also call your local PO to find out if they can be of any help, but I'm guessing they will say that you have to get a replacement key and can't risk bringing the mail to your door. I'm being purposefully vague because I have a feeling that there would be different answers from different offices/personnel. I hope you can find your mailbox key.

679 Votes

I recently mailed my passport for renewal via priority mail and the postal clerk entered the wrong zip code and now it has been stuck at the processing center for a week now, so what happens next?

Asked by pruqui over 10 years ago

I am not sure what happens next. Eventually, the Priority Mail envelope (which contains your passport) should either have its ZIP code manually corrected and sent to the proper Passport Renewal Office, or be returned to you "Undeliverable As Addressed". I don't know the time frame that this will all take, but with Priority Mail, the item shouldn't be sitting in a processing center for a week. You can call 1-800-ASK-USPS for possible assistance.

679 Votes

I went away for 10 days and forgot to hold my mail. My mailman realized this and held it for me. Can I tiphim? How?

Asked by cmoine about 10 years ago

It is very kind of you to want to tip your letter carrier for his service while you were away. We aren't supposed to accept tips, but I can't say I know of anybody ever being disciplined for it. I gladly accept them but it won't affect the quality of my service either way. I would recommend putting the tip in an envelope and on the outside write "Letter Carrier (insert name here if you know it)" and put it in the mailbox. Maybe tape it to the inside of the mailbox where it would be visible but not necessarily thought of as outgoing mail. If you aren't sure if he is working on a particular day I'm not sure how you could make sure they receive it unless you happen to be home when they are delivering the mail and you hand it directly to the carrier. I will say that you have one observant letter carrier. I would usually let the mail pile up in the mailbox hoping they come home soon to retrieve it.

679 Votes

What time does a city carrier usually have to report to the post office in the morning to start? I have a good chance at getting this position but am wondering in advance because I need to put my daughter in daycare and very few open that early.

Asked by Jess over 10 years ago

I can't speak for all POs, but from what I have experienced, most full-time assignments start between 7-8 AM and end 3:30-4:30PM. For a newly hired carriers, they might start later in the day as there may not be enough work for them to work a full day or the operations require that they work much later. I've seen a 10-11AM start time for the CCAs (city carrier assistants) when they aren't needed to cover a whole assignment . During peak vacation time (usually summer months), many offices are shorthanded due to carriers being on vacation, so CCAs possibly start their workday the same time as other regular carriers. There are some assignments (like a parcel post or collection route) which usually start a bit later in the AM. In our office that is a 10AM-6:30PM assignment. Thanks for writing and good luck.

679 Votes

I got a strange note from the mailman today that I have to put my name on our apt mailbox or it will be returned to sender. I had lots of instances that my mail has been misdirected with the correct address. My question is am I required to?

Asked by bert almost 11 years ago

I don't know the answer to this officially. It would definitely be helpful to put your name on your mailbox, but if a letter were dressed accurately with the correct apt. #, I'm not sure why it would be returned to the sender. If I were delivering to an apt. complex, I wouldn't require this to be done. I live in an apt. building and do put my name on the mailbox, but I don't know that it is required.

678 Votes

Hi I just got hired as a cca. I've been reading post on the Internet and have seeing that cca's are hired for 1yr then fired and rehired. Is this what I should expect or is this just hear say?

Asked by Kevin almost 11 years ago

I don't know that to be the case where they hire and fire CCA after a year. I have never seen anybody hired for 1 yr then fired and rehired. As long as you are doing a respectable job, it's not likely you would be fired for an invalid reason.

678 Votes

I have a photograph of mailboxes in a very remote part of South Dakota. Next to the mailboxes is a large barrel. Is this where the mailman would leave packages?

Asked by Joy over 10 years ago

Hello Joy. The area where you took the photo is probably serviced by a rural carrier or HCR (highway contract routr). These positions are different than the one I am employed as even though we all serve the same function. It makes sense to me that the barrel would be used for packages because I don't think carriers are required to deliver mail to a house that is more than a certain amt of feet from the road. The barrel is a convenient way for the customer to receive packages without having to drive to a post office which is many mlies away and has limited hours. It would also protect the package from damage in inclement weather. I can't confirm this is what the barrel is for.

677 Votes

I live in a trailer park and a man that thinks he is the manager wrote the mailman a letter saying to stop everyones mail that lives there, his reason is no one pays rent to him anymore because he would go to casino with the rent. so we now pay rent

Asked by Jessica Perkins about 10 years ago

I don't know what there is for you to do in that situation. If you are legally allowed to reside in that trailer park, I don't see why they wouldn't allow mail delivery. You could call your Post Office and speak with the delivery supervisor to ask to get mail delivery. Do you have a mailbox set up and a valid address? Another option would be for you to rent a PO Box but you shouldn't have to do that if you are legally residing in the trailer park and paying rent. I've never heard of this situation before.

673 Votes

I know it's illegal to open someone else's mail, and I write return to sender on it, and send it back, but what if there is no return address? I would like to read and try to find out who sent it, and contact them, but the law won't let me. What do?

Asked by Not The Recipient about 11 years ago

In your example, I would write "addressee not known" and leave it out for the letter carrier to take back to the PO. Eventually the letter may wind up in the dead letter (Nixie) office where it may be opened and returned to the sender if it can be determined who should get it back or who it should be sent to. I personally wouldn't recommend opening the letter if you aren't the intended recipient. I understand your intentions are good, but I wouldn't want to get involved with someone else's first class mail.

672 Votes

i think the usps gave my package to the r\wrong address

Asked by moshe ratner over 10 years ago

That is certainly possible. We do make errors. I don't know how to proceed from here, except if you think you know where it went to you could contact the USPS to see if they could contact the "wrong" recipient to get the package back though I don't know how likely that is. Good luck

672 Votes

If I don't pass the exam the first time, is there a mandatory wait before I can try again? Also, please excuse my spelling on the previous question...thanks.

Asked by Jeremy about 11 years ago

I don't know of any mandatory waiting period after you take the postal exam which you must wait to take it a second or third time. Good luck to you in taking the exam. There may be a mandaory waiting time, but I just am not familiar with it.

672 Votes

What does it mean when my postman says he is going to report me to USPS. What does this mean, and what will happen?

Asked by Slayerrocks over 10 years ago

I am not sure what that means when the postman says that he wil report you to the USPS. Did you have some type of conflict with him? Do you have a dog that bit him or is loose when the letter carrier comes to make his delivery? Depending on what he is reporting you for, you may get a letter or phone call from a supervisor or postmaster to discuss or rectify a situation (though you didn't mention what the situation is or you may not even know). It could also result in suspension of mail delivery for a period of time.

670 Votes

Hypothetically speaking of course.... Suppose we sent a care package to someone famous at their home address. The package says that it's out for delivery, but the status hasn't been updated for 3 days now. Any guesses?

Asked by mtmom about 10 years ago

There is no need for you to be hypothetical in your question. I'm sure care packages are mailed to famous people all the time. Sometimes they give out their address of their personal representative or agent to maintain privacy of where they actually reside. It does seem strange or incorrect for a package to be out for delivery and no status update for three days. I'd normally say that if a package is out for delivery there should be some follow up status the same day (i.e. Delivered or Attempted). While I can't say for sure what happened to your package, hopefully it was delivered but the letter carrier forgot to scan it accordingly. This would be a mistake on our part. Thank you for your inquiry.

670 Votes

got offered the city carrier assistant position but just found out my license is suspended... will they work with me until i get it? what can i do, been unemployed for over a year and i REALLY need this job!!!

Asked by mary about 11 years ago

I am not sure what will happen re :your license being suspended and being offered a CCA Position. How long do you think it will be before you get your license back? I don't believe it is legal to have you driving a USPS vehicle with a suspended driver license.

669 Votes

How many times does a post man have to deliver a registerd letter to a person's address before he is to send it bck?

Asked by corinna over 10 years ago

For a registered letter that needs a signature, the letter is usually brought out one time to try and get somebody to sign for having received it. If no authorized recipient is available, a notice is left (PS Form 3849) advising the addressee that the letter needs to be picked up at the PO, or they may sign the 3849 to authorize redelivery. If the letter isn't picked up in a few days, a reminder 3849 2nd notice is delivered with a date written on it telling the addressee that the item will be returned to the sender if it isn't picked up. The date is usually 15 days from the First Notice being left, but I'm not sure. I hope this helps and I have deleted your previous question as I believe it is a duplicate. Thanks for writing.

669 Votes

I think you misunderstood my question. I meant when the person walks up next to his box when you drive by, do you give him the mail, or do you put it in the box anyway? My carrier won't deliver my mail unless I am well away from my box when he comes.

Asked by bryce almost 11 years ago

I deliver the mail via foot and don't drive up to a mailbox as you describe. The town in which I deliver mail does have sections where the letter carriers do drive up to a mailbox and put the mail in. I did this when I was a substitute letter carrier and will do it on occasion if that carrier is out or needs assistance. If the situation you described occurred while I was delivering, I would hand them the mail. I don't know if there is a policy against handing the mail directly to a customer in the environment you described. Some carriers may not want to hand the mail directly to a customer from their postal vehicle for safety reasons.

668 Votes

I live in a condo building of 100 unit owners. Each unit owner has an assigned mailbox in the lobby where we have a doorman. Upon request of a unit owner, can the US Postman give the mail to the doorman and not deposit in the unit owner's mailbox?

Asked by Res almost 11 years ago

I am not sure of the correct answer to that question. I would think that the postman technically would have to put each piece of mail in the box that corresponded to the particular unit, and not have the discretion to just hand the mail to the doorman at the request of the resident.

667 Votes

Are you required to stop at each residential mailbox to check if there is outgoing mail if you have none to deliver that day?

Asked by Chris over 10 years ago

Chris, that is a very good question. We aren't required to stop at at a residential mailbox if we have no mail to that address and we can't visibly see any outgoing mail or the flag is not up to indicate outgoing mail. In the neighborhood that I deliver mail to most houses get a delivery daily even if it as little as an advertising run that covers the entire route (sometimes known as a 3rd bundle or EDDM).

667 Votes

mailman insists on putting catalogs in my mail not in my name (but previous resident) because it says current resident. Is this a law??

Asked by Renee about 11 years ago

In the example you have cited, the mailer has put "current resident" on the catalog because they would like the item delivered whether or not the named recipient still lives there. As far as I know, we are required to deliver all of those catalogs. I would never risk my job by discarding a catalog that a resident doesn't want to receive. I hope this satisfactorily answers your question.

666 Votes

Does a package sent in the mail sorted by hand i.e. an odd shaped package not able to be sorted by the sorting machine not recieve regular scans to update tracking? Also would this cause webtracking delivery estimate to display a later delivery date?

Asked by Vanagain about 11 years ago

I have no idea if the hand sorting of odd shaped packages would cause it to not receive the normal scans to update tracking. I would suspsect that as long as the package had a valid bar code which could be scanned along the way that it would be treated just as as other packages. I'm sorry I have no more specific information on the scans of odd shaped items.

665 Votes

I am thinking about not even going to orientation because I am so nervous about the LLV driving test and downright mean coworkers and supervisors. Also, I am not familiar with the area they are putting me in. Do you think I should give it a shot?

Asked by Sa-mind over 10 years ago

Sa-mind, I do understand your concern about driving the LLV as well as your co-workers and supervisors. I have experienced the latter myself. As to whether or not you should give it a shot, I'd say absolutely try it. It isn't the easiest of jobs and there are some tough personalities you may have to deal with. After all of my years at the USPS, I am still trying to learn that myself. Fortunately, as a letter carrier, much of the day is spent on your own delivering mail. Regarding not knowing the area they are putting you in, the management should give you a map and delivery instructions for the area. It also helps if you have a smartphone with a mapping like Google Maps or Waze. There were several occasions where I thought about quitting the USPS, but I was fortunate to have family members who thought much more logically than myself and advised against it. Starting as a CCA may not be so great due to lower wages and minimal benefits, but once you become a regular letter carrier, it is a solid job with benefits and a pretty good union. Nothing is perfect, but when I see people working in retail and grocery stores or the local convenience store, I doubt they are making $50K per year with paid vacation, paid sick days, a 401(k), decent health insurance and a retirement plan..or at least not all of this. I don't know what type of work you do now, but consider the pros and cons of leaving it with the benefits of working for the USPS, and try not to let mean people get to you. As the saying goes: mean people suck! I wish you the best and hope you at least try the job.

664 Votes

Are mailmen allowed to ask to use your bathroom?

Asked by ek almost 11 years ago

Yes, mailmen are allowed to ask to use anyone's bathroom. It's just polite if we leave it as clean as we found it which I hope most of my co-workers do. Generally, I would only ask to use a bathroom at a business or Doctor's office but if I really had to go in more of an emergency I would knock on anyone's door and ask to use their bathroom. It is rare, however, that I ask to use one inside a residence.

663 Votes

For the Q above, if it's already been 6 days, do i still have a chance of retrieving it from them tomorrow? Or would they have thrown it away or returned it by now?

Asked by Sally about 11 years ago

I am not sure if they would still have it after 6 days. Generally, they wouldn't have thrown it out if the item was mailed a certain class and a return endorsement like "return service requested" but there is no way to know how it was mailed. Hopefully it will be returned to sender and if there is a way to contact the sender they could tell you when they received it back. It wouldn't hurt to go to the PO to see if it's there. Has there been any update to the tracking information besides "arrived at your local USPS facility"?

661 Votes

Hello, I just moved into a new house and put "please forward" on a UPS package for the previous owner and dropped it in my mail box. I realized my mistake when the owner called for the package. What will happen to the package?
Thanks!

Asked by lebee about 11 years ago

I am not sure what will happen to the UPS Package. The USPS may forward it if they have the correct forwarding address on file for the the previous owner, but they may not be obligated to. The USPS may also forward the package but have the recipient pay for the item being forwarded. The item may also be returned to UPS or to the sender. I'm sorry I can't be any more specific re: the package you are inquiring about.

661 Votes

Is being a mail carrier a good job for introverted people?

Do you ever get used to being out in the cold/wet weather?

Would you do another job if given the opportunity

Do you ever regret becoming a carrier?

Asked by Clint over 10 years ago

Clint, Thank you for 4 interesting questions.

1) I think that being a letter carrier is fine for all types of personalities. There is no requirement to talk to the customers as far as I know. I happen to be somewhat social and enjoy the interaction with my co-workers and customers, but some of my co-workers are very quiet, just come to work, deliver the mail, and don't say too much. I prefer them much more to people who don't know when to be quiet or talk entirely about themselves constantly.

2) Not really. The cold/wet weather doesn't bother some people, but I don't particularly like or get used to working in it. My advice is to learn to dress properly. That is VERY important because being wet and/or cold for hours is not somthing I get used to. The biggest problem I have dealing with is my hands being cold. The rest of your body you can cover up sufficiently in almost any weather. It is difficult for me to "finger the mail" if I'm wearing warm gloves on my hand, but I make do somehow and the climate I work in isn't known for lots of severe and cold weather, though it happens for sure.

3) Yes, but of course it depends on the type of job, pay, benefits, etc. The list of jobs I would take is probably much shorter than the ones I wouldn't take. For example, I wouldn't ever want to work in Food Service or Custodial Services.

4) No, I won't say that it is my dream job, but I'm glad that I wound up as a letter carrier and hope to be able to comfortably retire after working the required number of years. I've had some internal and external issues during my career (I won't get into details online), but in the long run it has been definitely a job I'm glad I chose. My father encouraged me to get into this career and I am glad he did seeing how secure it has been.

659 Votes

Just got offer for cca position AND just found out my license is suspended, what can i do? been unemployed for a year and really need this position.

Asked by mary about 11 years ago

I am not sure what will happen re :your license being suspended and being offered a CCA Position. How long do you think it will be before you get your license back? I don't believe it is legal to have you driving a USPS vehicle with a suspended driver license.

658 Votes

I recently sent a Christmas present in a large envelope. It arrived at the desired address empty. The wrapped present not inside. The package did have tracking, but it obviously reports delivered since the empty envelope made it. what can I do?

Asked by Ella almost 11 years ago

I am sorry that the item arrived empty, but I do understand why it shows as arrived delivered. If that package arrived on my route for delivery I would have scanned it "Visible Damage" as well as "Delivered". This would not result in any settlement or claim being paid, but would validate what you are saying. If the item was not insured, I don't believe there is anything that can be done.

658 Votes

my husband insists that if a mail carrier is in a truck, they are not allowed to get out of the truck to deliver mail, so if they cant pull right up to the mailbox, they wont deliver the mail, is that true?

Asked by erica almost 11 years ago

I don't know this answer for sure, but I do know if a carrier can't pull completely up to a mailbox to effect delivery, he can "flag" the box as non-approachable and bring the mail back to the PO and try again the next day. Most of the time if I couldn't completely get up to a mailbox, I would get out and deliver the mail so as to not have to deal with it the next day. If a mailbox was habitually blocked by a customer then I may suspend delivery to let them know that their box shouldn't be blocked. This has rarely happened in my experience. I'm pretty sure we are allowed to get out of the truck to deliver the mail. I've never been told otherwise.

657 Votes

Can a minor (17) pick up & sign for a package at the post office if it's addressed to them? Or is there a way to get the mailman to just leave the package without a signature? I'm tired of begging my parents to come sign & pick up for me. Thanks!

Asked by Ashley G almost 11 years ago

I don't know the legal answer to this question at the post office. I think they may ask for identification but I'm not sure the you are required to be 18 years or older. As a letter carrier, I would deliver a package without a signature if the sender didn't request or pay for a signature and the item can be safely delivered to the addressee, which is simple for the route I deliver to because it it is all single family suburban residences.

657 Votes

Part 2 is what kind of supplies do you normally carry with you on your route? A few pens for yourself, maybe some stamps as a convenience to customers. Also are new CCAs allowed to use GPS on an unfamiliar route? Thanks for your time!

Asked by Sparky66 about 10 years ago

Sparky, again you're welcome regarding this forum. It can get a bit exhausting trying to keep up on the many questions asked, but I rarely get more than a couple per day. Furthermore, I volunteered to do this so I have nothing to complain about. On the route each day I carry a couple of pens, some scrap paper if I need to make some notes, water, my lunch, and sunglasses. I happen to have some stamps in my wallet and will give them to customers on occasion, but that's rare. Most of the time they have the envelopes ready to be mailed with the proper postage. I also don't want them to get in the habit of them thinking it's part of my job to have stamps with me, because it isn't. Fewer and fewer people are mailing letters these days and are paying their bills electronically. I don't see anything wrong with a CCA using a GPS on their smartphone to navigate to/from routes. The USPS should really be giving you a map with directions if you are unfamiliar with a route, but I am pretty sure our CCAs use their own GPS to get around the town. Since I do the same assignment each day and know it automatically I can listen to an ipod while delivering the route. I don't know if this is actually allowed but I think it should be. I only have one earbud in at any time. I think I'd get bored pretty quickly if I didn't listen to something (music/podcasts) while delivering the mail. The postal vehicle I drive doesn't have a working cigarette lighter outlet to charge up my PED so I am careful about not draining the battery during the day or I can carry a portable battery supply(but have never actually had to use it).

656 Votes

I've been having this issue that I sometimes don't receive postal mail.It gets returned to the sender saying: the individual has moved.This has been happening mostly with mails being sent to me from out-of-city.Any clues as to why this is happening?

Asked by Hamza over 10 years ago

I'm sorry but I don't know why this would be happening. Did someone with a similar name possibly live at or near your address and then moved and not leave a forwarding address? I know that isn't a likely reason. The only suggestion I can think of is to contact your local post office and re-affirm that you are still at your present address and don't return any mail that comes with your name to your present address. If it isn't your local post office that is returning your mail, I don't know how/why this is a happening. Thank you for writing.

656 Votes

Can I give my mailman the key to a new lock mailbox I just bought? I live in a 3 family house and someone is stealing my mail.

Asked by LA over 10 years ago

LA, it is awful that mail is being stolen. I don't know what good it will do, but I would recommend reporting that to your local post office or the Postal Inspectors. To answer your question, I don't know that a mailman would get involved with being responsible for a key to a private mailbox. If everyone on their route did that, how would they keep track of all of those keys? Furthermore, if that mailman was off/sick/vacation, how could you be sure that the replacement mailman would get the key? I just don't think it will be feasible or practical or possibly even allowed. Another option (though less convenient) would be to rent a PO Box which would definitely be secure.

654 Votes

Why does it take 3 days to get a package that arrived in the destination city at different zip code delivered to me at my zip code same in city

Asked by heather over 10 years ago

I don't know why it would take 3 days to get to another ZIP in the same city. As long as there is no weekend or holiday, I am pretty sure the next day would be the service goal for a package that arrived in the city at a different ZIP. Possibly a sorting error would delay the package for a day or two, but that shouldn't be a recurrent problem unless there is some other operational issue that I'm not aware of.

654 Votes

Is there any location (i.e. the postoffice) that the mail gets picked up more than once???

Asked by Heather D about 10 years ago

it depends on the community you live in. The blue collection boxes that you may see in your town are probably picked up 1-2 times per day. There is a sticker inside the box that has the collection times. At the actual post office, mail is often sent out more than once a day, but it really depends on the size and location of the post office. At the actual Post Office, there is usually a sign by the mail drop slot that tells the collection times or at least will tell you when the daily deadline is to have mail processed for that day.

652 Votes

Can a mail carrier close a mailbox in an office setting and return items to sender because the mailbox is full?

Asked by P-Fever over 10 years ago

I'm not sure what you mean by close a mailbox, whether if the door/lid is ajar or you mean permanently close it and return mail to the sender. I do know if a mailbox is full and the mail isn't claimed after awhile (not sure of the time frame), the letter carrier does have the option to return "overflow" mail to the senders with the endorsement on it saying "box full". Another option is that the mail can be put into a "hold" area in the post office with a note on top saying "box full" and waiting to see if the mailbox is emptied and then would deliver the mail being held at the post office. I don't know if one procedure is correct and the other isn't. I haven't experienced it much (if at all) during my career.

649 Votes

Hello, thanks for this site, it's helpful. I have an interview for the CCA position this week.

I am wondering, if after X amount of years, if I am giving a career position if I had the option to transfer to a rural carrier at some point?

Asked by PossibleCCA almost 11 years ago

You're welcome and thank you for the compliment. Good luck to you in the interview this week for CCA. The rural carrier position is a completely separate pay scale and pay method vs. city carriers. They are also represented by a different union. I honestly don't know the procedure or opportunities for transfering between a city carrier and rural carrier. City carriers are paid by time at an hourly wage. Rural Carriers are given a route, or part of a route, to complete and paid a set wage on the volume of mail for a particular assignment. I think the dollar amt. is adjusted yearly during a "mail count" period for rural carriers. The sooner a rural carrier finishes their daily assignment, the sooner they can go home and still be paid a set amt. for the day. In the office that my brother works in, I think that most of the rural carriers are done before noon and start their day apprx. 7:00 AM. It is a pretty good deal for them. Some of them are required to work 6 days/week as part of their regular assignment. The office I work in has both city carriers and rural carriers though I've not ever seen one transfer between crafts. It doesn't mean it can't be done. I'm sorry that I'm just not familiar with how it's done and if it would mean a re-starting over in your craft seniority for bidding purposes.

646 Votes

I accidentally forgot to put a stamp on my envelope and I mailed it already, does it matter as long as I am mailing from New York to New York

Asked by mariellemorales587@yhoo.com over 10 years ago

Without the proper postage (or any postage at all), one of 3 things might happen with the item you mailed: 1) it will be delivered as if it had postage 2) it will be delivered, but the recipient will be asked to pay the postage (currently .49 for a first-class 1 oz. letter), or 3) the letter will be "returned for postage" to you if you put your return address on it. Where you are mailing the item from/to shouldn't matter if it was mailed in the US.

642 Votes

a letter was picked up at my employers office in burbank,ca. in the afternoon. when should i get it in downtown l.a.(about 20 miles apart)

Asked by Cboy4200 almost 11 years ago

I believe the service standard for a letter from Burbank to LA is 1 day. It is not a guarantee but most letters probably meet that standard.

641 Votes

Do CCA's usually work 6 days per week?
Are you usually notified ahead of time for when you will work or is it usually at the drop of a hat?
-Would you recommend someone starting a career now that you have to start as a CCA with no benefits or vaca?

Asked by Clint over 10 years ago

I don't know the procedure and "track record" of how many days a week that a CCA will work. I think that it differs for each office and sometimes on the time of year re: weather and how much vacation/sick coverage is needed. When I was a PTF (which was before CCA position existed), it varied from day to day. Some days I would start the same time as other letter carriers (apprx 0730 AM) and others I would start work at 1030 AM to deliver parts of routes that needed coverage. If someone called in sick on a day that I was scheduled to start at 1030AM, I may get a call early in the AM to come in to work earlier. Also, if you are not scheduled to work on a particular day, once you leave work on the previous day, I don't think there is any requirement to be available until your next scheduled day/time to work. Of course, if you are interested in the extra hours/$$ that would come in with coming in to work based on a phone call, then I would make yourself available and go to work when called.

Regarding your 3rd question, if I didn't currently have a job with benefits or vacation pay, etc. I would definitely start a career as a CCA. The reason is that you potentially could become a USPS career employee which has MANY benefits that have helped me enormously through the years. I'm not exaggerating one bit when I say this. Also, having a union to support me through difficult times has also been helpful. I don't honestly know what the long-term future of the USPS is because of technology and how little younger people use the USPS, but I think it will be healthy for the forseeable future to start a career in it.

641 Votes

What time are you coming to el cajon ca today

Asked by netta over 10 years ago

Netta, this q and A website deals more with questions about a job or career with the USPS as a mailman. I don't have specifics about customer service issues or delivery times. In most places, I'd guess that mail is delivered between 0930 and 1630 barring any staffing or weather issues.

639 Votes

What is the best way to insure that your mail is delivered the fastest? Directly handing it to your mailman or taking it to the post office?

Asked by Iris about 11 years ago

It is probably a toss up as to which is the quickest. To make sure that it gets dispatched with the mail the day you leave it at the PO, I'd recommend bringing it directly to the PO. The reason why I call it a toss up is that the final dispatch of mail from a post office to the processing facility doesnt happen until all of the letter carriers have returned from their assignments and back to the local PO.

639 Votes

Looking to relocate from small town in Kansas to somewhere in the Houston Texas area. Is it possible to apply for and get a job in another state before actually moving there?

Asked by jadrian over 10 years ago

I am sorry but I am not familiar with the application process and how it would work if you didn't live in the area. If you go to www.usps.com and look at careers that may give you an idea. I hope in your case that it is possible.

636 Votes

We went bankrupt and lost our house, only my family knew where we moved yet we got mail with our old address at our new place, how did the mailman know where to take it?

Asked by Gwen Marchbank over 10 years ago

I am not sure how the mail got delivered to your new address unless it was maybe in the same town and somehow the letter carriers coordinated internally to deliver it to the new address, though this is unlikely. Usually, you would need to fill out a change of address card (by mail or online) to have mail from a previous address sent to a new address.

634 Votes

Thanks for your reply. I was a carrier with the USPS back in the day. This is a relatively new mailbox, and the carrier definitely broke it as a result of how he opened it each day over the last few years. We'll see what the USPS does for me. Thanks.

Asked by David over 10 years ago

You're welcome David. It's my pleasure to try and assist where I can. It's just that I have so little confidence in the operation at times and how the management can resolve situations satisfactorily. I know it's not a good attitude, but if I worked for a company that focused on the customer and quality of work and one that treated its workers with greater respect, I'd give you a more optimistice answer. It's not that we are a horrible place by any means, but being a quasi-governmental orgnaization, I feel that it's just kind of "eh" at times. Some of us work hard and try our best, while others, it seems, work against the operation it seems. Fortunately it's more the former than the latter overall. Thanks again for writing and feel free to post your results on this Q and A site.

631 Votes

Thanks for answering so fast. I asked our mailman today why we only got 1 electric bill when we normally get 5 (we own 5 properties). He said he was off yesterday. I said it was from last week - then he said 'it's coming'! I will put in a complaint.

Asked by Linda A over 10 years ago

You're welcome Linda A. I try to respond quickly so I have very few questions pending. I hate to have a backup of email in general. You did a good job by asking the mailman where the bills might be. I can't imagine ever answering "it's coming". There is no doubt that an electric bill is First Class so a mailman generally would have it, deliver it, and that's all. We have no idea what's in the pipeline with regards to First Class mail like Bills, Mortgage Statements, greeting cards, etc. I'm not trying to discourage you from using the USPS, but does your utility offer you electronic delivery of the electric bill. My utility is Con Edison (NY City) and it has probably been 4-5 years at least since I received an electric bill in the US Mail. I get the bill online and have it deducted each month from my checking out. No worries whatsoever. I know that e-payments and finance is not for everybody, but just wanted to throw the idea out there and this doesn't make up for the fact that you didn't get a paper electric bill that you are supposed to. I hope your complaint helps somewhat. If nothing else, it will advise your mailman that you aren't satisfied with his delivery effort and aren't going to sit idly by if he isn't delivering what he's legally supposed to in a timely manner. Thank you so much for writing.

631 Votes

Is it legal for a postal driver to drive by residence without delivering package shipped express? If not, is it illegal to catch up to postal driver to obtain package, especially when its Veterans medication? Please answer both questions

Asked by Baffled over 10 years ago

If an item is mailed Express, the carrier at the destination Post Office should make an attempt to deliver the package on the day it is received. I don't think they should be driving by the residence and not attempting to deliver the Express Mail package unless there was some safety concern. As to whether it is legal or not, I have no knowledge on that matter. I wouldn't think it was illegal to catch up to the postal driver to obtain the package as long as you can prove you have a right to the item (it is addressed to you and you have corresponding identification). I'm also not sure how you would know if the carrier actually had the express package in their vehicle, but it wouldn't hurt to ask if you thought they might. Thank you for your questions.

630 Votes

I go for a 2 day orientation for a CCA (Mon&Tues). Does carrier acdemy & training begin the same week?

Asked by Jen2be03 over 10 years ago

I deleted your first question because it was similar to this question. I'm sorry Jen, but I don't have any information as to how soon the carrier academy and training begins after the 2-day CCA orientation though I imagine it would be quite soon. I wish you well with your pursuit of this job as a letter carrier. Be safe.

628 Votes

I live in a 3 family house with 3-door locked box, and two empty apartments. Mailman stuffs all of their flyers into my box, filling it, then leaves a note saying mail will be returned until emptied. Advice on dealing with him? Call PO or confront?

Asked by Matt over 10 years ago

I'm not sure why the letter carrier would stuff the fliers of the vacant apartments into your box and then a note saying he won't deliver any of your mail until the box is emptied. It sounds inappropriate. You could just take the fliers for the vacant apartments (delivered to your mailbox) and discard or recycle them, but you really shouldn't be getting them to begin with. I think that either way you choose to deal with it would be appropriate. Either way, please just be polite and hopefully whomever you are speaking with will reciprocate.

628 Votes

I have a fenced in front yard with a latched gate. On the gate is a permanent sign that reads "BEWARE OF DOG." My mail box is on the front porch. The carrier must enter the fenced in zone to deliver the mail. If DOG is present should carrier enter

Asked by herding hollywood over 10 years ago

I would say that the letter carrier shouldn't enter the fenced in zone to deliver the mail if a dog is present. We often have service talks that are aimed at preventing dog bites. One point that is made is to not go into an area where a dog is loose. To be honest, though, many of us are comfortable around dogs and won't follow that rule all the time. If I encounter what looks like a dog that could cause me harm I avoid that house/area and bring any undelivered mail back to the post office. In my career I don't remember not being able to deliver mail due to a loose dog. The bottom line is that a carrier shouldn't put themselves in a situation where they are at risk for an unwanted encounter with a canine.

628 Votes

HOW DO YOU DRIVE YOUR CAR ON THE WRONG SIDE? DOES IT HAVE SPECIAL PEDALS?

Asked by JESS over 10 years ago

It isn't very difficult to drive our delivery vehicles with the steering wheel and pedals on the "wrong" side. The delivery vehicle which is commonly used it sometimes referred to as an LLV (Long Life Vehicle). The controls are the same as if you were driving from the normal side of a car (the left side if you are facing forward). If you are in an urban environment, there could be some safety issues each time you have to pull away from a curb and make sure nobody is coming on your side. There are mirrors which provide you with a field of view for safety. In a suburban/rural environment where the LLVs are used more frequently, safety is still a major concern so you must be very careful each time you move your LLV from one delivery spot to the next. Backing up is something that you should try to avoid as much as you can due to the limited visibility behind an LLV. I found it pretty easy to drive once I got used to it. The vehicles just don't handle too well in ice and snow. In dry weather and rain they are fine.

627 Votes

Why would USPS ask for my email address? I ship paper pretty regularly to my friend in Canada and lately the lady at the post office has been asking all kinds of questions about what I am sending. This week she asked for my email address. Why?

Asked by MeowMix over 9 years ago

I Dont know why they would ask for an email address. Is there any type of customs declaration form that is filled out when you mail papers to Canada? That form usually includes what is being sent. I don't know that it's obligatory to provide this information. Sometimes USPS will send out surveys or possibly email them to find out about your retail customer experience. If you call the USPS customer service phone number, maybe they could provide more insight. The phone number is 800-275-8777.

627 Votes

Recently our mailman has been on our case saying that our cars are parked too close to the mailbox. We have given the same amount of space since 1988. Is there a set amount of space left-to-right that must be present for the postman to deliver?

Asked by Austin over 10 years ago

This is a bit of a tricky situation and I don't know the right answer. On one hand you have a street that you are allowed to park and some neighborhoods don't have enough available space to leave sufficient room for the postal vehicle to get to the mailbox without the letter carrier having to get out of his vehicle to affect delivery. On the other hand, if the letter carrier feels that the approach/departure to the curbside mailbox is unsafe or too small they don't have to get out to deliver the mail as far as I know. I don't know if there is a set amount of space to be left before and after a mailbox that needs to be left for the postman to deliver. Also, I always wondered what's to stop someone else for parking "too close" to your mailbox on a public street causing you to not get mail delivery. If you live in a public community (as opposed to a gated/private community for example), you have no more right to parking in front of your house than I do. That would be a situation beyond your control. I'm sorry that I don't have a better answer for you. Thanks for writing.

626 Votes

My ex put a hold on my mail, is there anything I can do? (he no longer lives at home and had his mail forwarded to his new address

Asked by Melinda almost 11 years ago

The forwarding of the mail in your ex's name is understandable. As far as putting a hold on the mail, you may go to the Post Office or contact them by telephone and ask them to remove the hold on your mail and resume delivery of mail to your address in your name. I would think that they would honor that request.

625 Votes

can i give the mailman a letter without postage if i give them the money to pay for the postage when the deliver to my house?

Asked by sean over 9 years ago

Sean, it depends on your letter carrier and their willingness to do this. I would do it if it's not too frequent a request and it was just a letter or large envelope, meaning it just needs a stamp or two. On my initiative, I keep some postage stamps in my wallet and will honor that request most of the time. To be honest it doesn't come up too often. If I notice an item has insufficient postage I may just affix one of my own stamps and send the item on its way. There is no requirement that we do any of this and I don't want customers to get in the habit of requesting this service. The reason I have this attitude is because there are easy ways to buy stamps in quantity. The USPS allows you to buy them online, or 24/7 at any PO that has a Sales and Service Kiosk. Supermarkets and Wholesale Clubs sell postage stamps as well. I know this doesn't answer your question, but so many communication and financial transactions are more easily done online that mailing letters is becoming much less significant.

625 Votes

My husband's ex-wife's mail continues to be delivered to our house. We purchased together so there is no reason that she would be on this address. I have done everything suggested to make this stop; it keeps getting delivered. How do I make it stop?

Asked by kingston over 10 years ago

Kingston, I'm guessing that a couple of methods you have tried is to return any mail with her name on it with the marking "person doesn't live here" or "refused" on it. Another method is to ask your letter carrier to only deliver mail with your name and/or your husband's name on it. Since the ex-wife possibly had the same last name as your husband I can see some of that mail getting through. You could discard the mail but I don't think that will have any effect on stopping the mail since a letter carrier has no idea what is done with the mail once it is delivered. If you talk to a supervisor at the PO and tell them you don't want mail for that name, I'm not sure what their response will be, esp. when last names may be in common. I am sorry that I don't have any better information as this situation isn't one that I recall coming across. Most people just refuse delivery of that mail or probably discard it. Thanks for writing.

623 Votes

Can you ask mail carrier to deliver a letter/envelope with affixed postage to an address that's on her route right down the road that same day? Or does it have to go all the way to the post office 100 miles away to get sorted? Thanks!

Asked by Gracie over 10 years ago

Gracie, you certainly can ask a letter carrier to do what you have mentioned. I don't know if they all would oblige and I don't know the rules concerning this. I have never had this requested of me, but if I did, I probably would do it because it is such a rare occurrence and wouldn't have any measurable impact on my day with regards to taking longer to deliver the route than normal. During my mail delivery I sometimes look at the outgoing mail and see that there are letters/cards going to addresses which are also on my route. This happens more commonly during the holiday season. I don't, however, segregate that mail out for any special handling. I let it all go to our mail processing plant which will usually run the mail through an automated system which will then put the mail in delivery order for the next day's delivery. This is called DPS (Delivery Point Sequencing) Mail and is fairly accurate in my opinion. Humans make plenty of mistakes and machines make mistakes so I wouldn't disparage the use of DPS machines because they really save on a lot of labor costs in sorting mail. To me it is am amazingly efficient technology when it comes to sorting letter-size mail and flats (magazines and catalogs). Thank you for your inquiry.

622 Votes

HI MailmanDave,its me again.The letter was to cuny for college admissions.I have recently checked my status in cunysite and it still says i didnt mail in my highschool transcript yet....

Asked by victor about 10 years ago

Victor, I am not sure what to tell you about what happened to your HS transcript being mailed to CUNY. Either it has been lost somewhere or the CUNY bureaucracy is slow in updating their site, but I would hope that isn't the case when it comes to something as important as college admissions application. Mail does go missing and is misdeliveered sometimes but we are generally a good delivery service, just not perfect.

621 Votes

If DOG is barking in fenced in front yard, should the mail carrier still enter when sign on gate warns of the dog?

Asked by herding hollywood over 10 years ago

I know I have sort of answered this question already, but I will again. I would say that a letter carrier shouldn't enter a yard where a barking dog is visible and not on a leash and could physically come in contact with the letter carrier. If the owner isn't present to accept the mail, the carrier is best advised to bring the mail back to the post office and notify the supervisor why the mail couldn't be delivered. The USPS wants to reduce the number of dog bites because it is dangerous to the letter carrier and costly to the USPS because of any time off required and any medical treatment needed. Fortunately where I work I don't hear of too many dog/carrier incidents, but I do realize other areas may not be as safe.

621 Votes

Do u guys run next week at all cause I have a package being sent out tomorrow and I was wondering if I'm going to get it before the new year

Asked by bre about 10 years ago

Bre, there is an excellent chance you will receive the package before the new year. Our operations are pretty much 24/7 when it comes to moving the mail through our delivery network. This time of year with heavy mail volume I think that most packages will arrive within 1-5 days from where they are shipped. Our service is quite reliable in my opinion. Happy New Year!

620 Votes

Also what if that blue mailbox i mailed it to was out of service?Sorry about the double post should had put all in one.

Asked by victor about 10 years ago

Victor, no worries at all regarding your double post. I am not familiar with the blue collection boxes being out of service but still being out in the street and available to be used. I know you didn't find the box when you used the website to look for mailboxes. The only suggestion I would have is to go to a PO that is located near that box or call them somehow to see if that blue collectionmailbox is in use. They might have the answer.

620 Votes

I am considering getting into the postal service as a mail carrier, but I want to start out in this position rather then work my way up. Is this possible or do I have to start at the bottom?

Asked by Amanda over 10 years ago

No, you don't have to start at the bottom. Many mail carriers start out in that position. Nowadays, you are likely to be starting as a CCA (City Carrier Assistant). I think that the position is one you are just paid per hour worked and I don't know that there is any health insurance or other benefits or guarantee of hours either. As full-time positions become available in an office, a CCA is often promoted to the position of Full Time Regular Letter Carrier which has many benefits as well as a guarantee of 40 hours per week. If you visit www.nalc.org and look at the left hand side of the page there is a section that says "Welcome, New Hires!" which should answer any CCA questions in greater detail.

619 Votes

i frogot to put my returning address on the mail i sent out today, what will happen?

Asked by Emily about 10 years ago

It is fine not to put a return address on anything you mail. The issue that could come about is if the item you sent is "undeliverable as addressed" meaning that you didn't put on the correct destination address. In this case, the letter would likely be sent to the "nixie" or "dead letter" office. I don't know what it is called nowadays and I don't know what would happen to the letter, but you wouldn't get it back unless somebody opened it and your address was found on the inside. I don't even know if that is legal to do or if it is even done. Again, as long as you put the proper destination address on the letter, don't worry at all about not putting on the return address. Thanks for your inquiry.

616 Votes

Hey is it the same as australian post office. i want to send my friend a bday card.. She lives in the same state same city haha and i want to know how long it would take to deliver so that i can post it like 2 days before and then arrives on her bday

Asked by Jono almost 11 years ago

Sorry to say that we can't guarantee arrival of a birthday card on a specific date when mailed via regular class mail. We do, however, have a decent record of getting most letters delivered the next day when mailed from the same city, and 2-3 days when mailed from further away. To play it safe I'd mail the card 2 days in advance and, if you prefer, you can write "Do Not Open Until Your Birthday" on the outside of it. You are a thoughtful friend. Good Luck!

616 Votes

If I don't empty my mailbox for a week or two but it is not full, is my postal carrier allowed to post notes on my door demanding I empty it and threatening to send it back?

Asked by jordan over 10 years ago

Jordan, first of all, thank you for writing in to this Q and A board. I don't know the rules as far as sending back mail because you haven't emptied your box for a week or two and your box is not full. If I were the letter carrier, I would just continue to deliver mail until the box is full and then probably return any future mail endorsed "box full" to the senders (or discard the mail if it is unendorsed Standard Class mail.) I don't recall ever coming across this situation in my postal career, but if it came about I'd probably ask my supervisor for direction. It is not in my nature to leave any notes (esp. threatening ones) for the most part.

616 Votes

Can my mailman writes on my mail demanding to unlocked my mailbox?

Asked by Cj over 10 years ago

I am not sure what you mean by demanding to unlock your mailbox. How does he deliver mail to a locked mailbox? Is there a small slot in the box where they can put the mail through? I have that situation with a few boxes on the route I deliver but am always able to put the mail in the slot. I wouldn't ever write on the mail demanding that it be unlocked. If a box was too full or if it was too difficult to deliver to a locked box I would just not deliver it and bring it back to the PO explaining to a supervisor why the mail wasn't delivered.

616 Votes

hello, how do u normally drive everyday? on average what do you think every mailman drives?

Asked by mags over 10 years ago

I drive an LLV each day. Our office has 3 types of vehicles. We have Ford Windstars, LLVs, and 2-ton Trucks (which are boxy cargo type looking trucks). The LLVs are the only ones with the steering wheel on the right hand side. I think most mailmen drive the LLVs (Long Life Vehicles), or whatever the newer version of it is called. Our PO doesn't have them yet so I don't know what they are called, but they are similar.

614 Votes

I just checked my mailbox n received a authorization to hold mail form. I did not request this n is signed by an unknown person. what does this mean & how do I fix it?

Asked by Jay over 10 years ago

I am not sure why the authorization to hold mail form would show up in your mailbox unless it was put there by error. Normally we wouldn't deliver a signed form like that until it is time to resume delivery of mail after the hold period which was authorized has expired. Postal Customers use that form (or can complete it at www.usps.gov) to have their mail held at the post office if they will be away for a period of time between 3 and 30 days. At the end of the authorized time period, a letter carrier will either deliver all of the mail that was held at the PO or the postal customer can pick up the mail at the Post Office. If the form you recevied has been completed (or even if not), you may put a post-it note or attach a note to it and leave it in your mailbox explaining to the letter carrier that you don't want your mail held at all and that you didn't authorize it. Another option is to take the card to your local post office that delivers the mail and tell them you don't want your mail held. My guess is that somebody has made an error in delivering the form to you OR something shady is going on, but I think it is more likely the former. Thank you for your inquiry.

614 Votes

Where do you put someones mail if you cant put it in their mailbox? (Or gain access to an apartment building)

Asked by Alpha about 10 years ago

If I can find a safe place nearby like near a garage door or by the front door of the house I would rubber band the mail and put it there. If it is mail addressed to an apt building and I can't gain access I would likely bring it back to the Post Office, notify a supervisor, and likely attempt delivery the next day. Fortunately, this doesn't happen very often on the route where I deliver the mail. It is inconvenient to have to bring the mail back to the PO and try again the next day.

614 Votes

Our mailman broke our mailbox recently by constantly opening it forcefully and letting it slam down when delivering the mail. This was a very expensive mailbox made of high grade steel. How do I lodge a formal complaint about this. I took photos.

Asked by David over 10 years ago

Hello David, it is unfortunate that your mailbox was broken by your mailman. I don't know the claims process for reimbursment for broken mailboxes. There must be a claim process in general for property damage caused by a USPS employee. I'd recommend contacting your local post office and speaking with a delivery supervisor and/or Postmaster to file a complaint. Hopefully they can point you in the right direction in the process of making such a claim. If not I would try and go up the chain of administration at the USPS which would be the district or area office which oversees your local post office. Good luck to you. Had you told the mailman in the past not to open the mailbox forefully or to not let it slam down. I come across broken mailboxes often. Most customers leave them damaged, but some will buy new ones or have them fixed. I've not heard of a mailman breaking one except running a curbside delivery box over with ther LLV (Long Life Vehicle). Thanks for writing and good luck in your claim. I hope it can be resolved to your satisfaction.

613 Votes

do mailmen carry flat rate boxes and envelopes on their vehicles for people who need them along the route?

Asked by neva over 10 years ago

Generally I would say no. I know that I don't carry them in my vehicle. We are told to empty out our vehicles each night. Maybe some carriers do bring them with, but I would doubt it and we aren't told to by management. If a customer asked me to bring them some I would the next day. The best way to get supplies is to visit a Post Office or order the Priority Mail supplies for free at www.usps.com. Thank you for your inquiry and I think Priority Mail is one of the most reliable services that the USPS provides.

613 Votes

If I were to send a letter envelope with more than just a letter, like if it had a ring inside as well, would it be able to go through the mail system without a problem?

Asked by Gabriela over 10 years ago

More than likely the envelope with the irregular thickness item in it would make it through the mail system as long as the item didn't puncture through the paper envelope and possibly get lost. The letter sorting process is highly automated so the item in the envelope could get damaged as it goes through the letter sorting machinery. For this reason, I highly recommend using a small padded envelope to protect any fragile or valuable contents that need to be mailed. The cost to mail this is higher than that of a letter-sized envelope but well worth it.

613 Votes

Why should a rural carrier wear a uniform when we don't get a uniform allowance?

Asked by Andrea almost 10 years ago

To my knowledge rural letter carriers aren't required to wear a USPS uniform and I have never seen a RLC wearing one. There are 2 rural routes that are delivered from the office where I work and I've never seen them in anything except everyday clothes a regular manual worker would wear. Your question of why should a rural carrier wear a uniform is one I don't know. I didn't think a rural carrier could even purchase official USPS uniform items except maybe a baseball cap or other headwear. It's true that they don't get a uniform allowance like the city carriers receive. You could contact the NRLCA if you had a question I can't answer hear. They are the union that represents Rural Letter Carriers nationwide.

612 Votes

At times I am working in my lawn and I see the mailman drive up. She always gets my mail in her hands, then once she sees me in the lawn she drives away and holds the mail until tomorrow (when I am inside). Is that a problem?

Asked by Bryce over 10 years ago

I don't know why a letter carrier would approach your house with mail in hand and then decide to not deliver it unless there was some safety issue in completing the delivery. Next time you see the letter carrier you could ask her why she does that or you may call your post office and mention it to the delivery supervisor. It's a problem if there is First Class or Priority Mail which is being curtailed for no apparent reason. Those classes of mail should be delivered the day that they are received at your local post office. As to whether it's a problem or not, part of it is up to you if you if it bothers you that your mail is being delayed for no reason and you'd like to make an issue of it. For some people, especially younger people, the US Mail is really not that important to them so if it comes a few days later than it should it may not make a difference. I'm not trying to say that it's correct/legal for mail to be delayed for no reason. I'm only implying that it's not too important to some recipients when they receive their US Mail.

611 Votes

Hello,
Does the USPS deliver to businesses on Saturday?

Asked by M.R over 10 years ago

Yes they do, as long as the business is open and/or there is somewhere to leave the mail safely like a mailbox. We deliver 6 days a week to anywhere that can receive mail. If a business is closed on Saturday, or any other day during the week, we usually know that ahead of time and just hold the mail until the next delivery day. Thanks for writing.

610 Votes

Also, are the mail carrier tests good throughout the U.S. or are they required to be retaken in each individual state? How long are they good for on file once taken?

Asked by jadrian over 10 years ago

I don't believe that the tests matter at all by state, but when you take the test it is usually given by a certain district which is hiring. It has been many years since I've taken a hiring exam so I don't know if the process has changed. Furthermore, I don't know how long the grades are on file once the exam is taken. Good luck to you Jadrian.

610 Votes

If I leave an outgoing 1st class letter/envelope in my mailbox is the carrier obligated to take it? My old mail carrier always took it but my new carrier is saying I should schedule it. You can't schedule 1st class mail as best I can tell.

Asked by Cathy over 10 years ago

As far as I know, if a first class envelope is left out for mailing and has sufficient postage on it, it should be taken when the carrier is doing their regular delivery. I am not sure what they mean by scheduling it. That is definitely done for parcels so the USPS knows whether or not to bring a postal vehicle (in case the carrier only delivers via foot.) I hope your new carrier is not just being lazy. I'm sure you have already done this, but please make sure that the outgoing letter(s) are obviously visible to the letter carrier to take. Thanks for writing.

610 Votes

I just moved from my Mother's house. Last Sunday she left a bag with my mail, including a paycheck, and a banana bread in her mailbox. I was sick that day and didn't pick it up. When I saw her this weekend we figured out that P.O took my stuff .
WTF?

Asked by Hungry For Bread over 10 years ago

Not to make light of your question, but I like your handle "Hungry For Bread". I don't know why the USPS (or more specifically an employee thereof) would take a bag that was obviously not outgoing mail. Technically, the mailbox isn't to be used as a place to leave and pick-up non-US Mail items. From my experience, however, I rarely hear of letter carriers taking non-US Mail items out of a mailbox unless they were circulars/ads placed in mailboxes without postage being paid. You could call the PO where your mother lived and ask them about the missing bag of bread and mail, but I doubt they would know anything about it or admit to it. How do you know that the PO took your stuff and not somebody else? Nobody else should be going into your mailbox to take anything. I am glad you wrote in, but I'd appreciate that you leave the implied profanity out of your question (referring to WTF) for any future inquiries. I don't feel it is appropriate for this message board but acknowledge it is used much more commonly these days than when I was younger.

610 Votes

My mother had a bill to mail, everything was in the envelope and it was stamped. Some time after 6pm, I walked down to the blue collection box and mailed it. She didn't seal the envelope. Can I ask the carrier to open the box and find the envelope?

Asked by L.Williams about 10 years ago

You may certainly ask a carrier to open the collection box, but I don't know if they will. I don't even have keys to open one of those boxes so it's possible the carrier you ask won't have access to the collection box. If you are able to have a carrier open the box, if there is a lot of mail in there, I don't know that they will take the time to go through it to find the bill you are looking for. Bring ID with you in case they want to match up the unsealed mail with your address. As I said, I don't know what response you will get from the letter carrier, but was just giving you some possibilities. It is also possible that the bill will get to the destination unsealed and all will be fine.

608 Votes

How long does it take to get a lost Driver's License returned that has been put in a mailbox?

Asked by Sherry over 10 years ago

I don't know the procedure for lost Driver Licenses to be returned to the rightful owner of the license. I'm not sure if each state has its own procedure for what should be done if a Driver License is found and put in to a blue USPS collection box. In my career I have never come across one or recall delivering one back to the licensee. It is possible that the license could be sent to the State Dept of Motor Vehicles (or whatever their equivalent is called in your state) instead of sent to the recipient. Looking at my own Driver License (NY) I don't see any instructions on what do with it if found. Thanks for writing.

608 Votes

I have had a hard time finding Letter Carrier positions on the USPS website. Are these jobs hard to come by or is there a specific job title I am failing to look for? Thank you!

Asked by LTJR over 10 years ago

The correct title would be "City Letter Carrier" or "City Carrier Assistant". Most areas are now just hiring CCA (City Carrier Assistant). I don't know the procedure how each district, or performance clutster as they are (or were) called, decides when and how many CCAs to hire. Under the careers section of USPS.com, you can search for job openings in a certain geographic area and then choose "delivery/customer service". To apply for these positions, I think you have to set up an account with USPS.com. Another position that you could look up is "Rural Carrier Associate" or RCA. I hope this helps you.

608 Votes

I accidentally paid for postage on a holiday online and the post office isn't open. Will the package still be mailed if I bring it the day after?

Asked by Nixie about 10 years ago

Yes, it should be fine to pay for postage on a holiday and bring it to a Post Office the next day. If you need to hand it to a window retail clerk, they would hopefully just accept it. At the worst, they might postmark the package to show which day the package was actually entered in to the mail stream. I think that is the same if you happened to pay for the postage on a Sunday but wouldn't actually mail the package until Monday. Thank you for using the USPS for mailing the package.

608 Votes

there is a blue usps collection box in the parking lot of a group of stores. when the stores are closed security people order you off the premises. is there a regulation requiring boxes to be fully accessible by the public 24/7?

Asked by stephen allen about 10 years ago

There is no regulation that I'm aware of that requires the collection box to be accessible 24/7. I know that in the town where I work some office buildings have collection slots in their lobby and I think an access card is required to enter the building during "off" hours. The mail collection slots serve the same purpose as the blue collection boxes meaning mail is picked up from those boxes/mail slots on a regular schedule.

608 Votes

My employer forgot to add my apartment number to my check can i meet the postmaster at my apartment to get it or will they not have it?

Asked by Jen over 9 years ago

Jen, I'm not sure if the letter carrier (postman, mailman, they all are synonymous) would have your paycheck if you met them at the mailboxes for the apt. building. Sometimes if there is no apt. number on a piece of mail, it could be sent back to the sender for "Insufficient Address, Apt. # Required", or they may have it with them and try to figure out the correct apt. # if they don't already know it. Some carriers are familiar with who lives in which apt. so they deliver the mail anyway without an apt. number on the address. I think a lot will depend on who is delivering mail the day you go out and meet them. I know this doesn't help you, but in the future the apt. # is so important to put on an address to insure proper delivery. It's also a good idea to label either the outside or inside of your mailbox with your name and apartment number. Thanks for your question and I hope your paycheck arrives.

607 Votes

Just wondering how much a holiday actually delays mail; say Labor Day on a Monday. I work in medical records (requesting) and wanted to know if I should allow more than really just one day for the mail to arrive at the intended location.

Asked by Penny over 10 years ago

Penny, I don't think that a holiday delays the transport of mail through our network by much at all, but I don't really have much insight into this subject. I know our local post offices don't process any mail on holidays, however the processing and distribution centers might still be operating. I would always suggest allowing more than one day for mail to arrive at the intended location even if there was no holiday. This is just to make time for mis-delivered, mis-sorted, or delayed mail. The day after a holiday, we are often hammered with mail to deliver. It is the trade off for having a paid day off (which I'm not complaining about).

607 Votes

A friend of mine put an envelope with money in it intended for me. It was money for a charity...it may have just said 'popcorn money' on it. I don't think my name was on it. I think the mailman took it. Any way I can find out where it went?

Asked by Zon4Ever about 10 years ago

Probably not. If it was a blank envelope or had very little written on it, the letter carrier possibly took it without looking and it was mixed in with all of the other outgoing mail. From what you described there was likely no name or address on it either. Ultimately it may wind up in the "nixie" office which is for undeliverable items. I don't know where that is or what happens to it afterwards. If you were to contact this office (which I don't even know how you would), I don't think they would have the resources or time to look for the envelope in question.

606 Votes

I sent an item in a Priority Mailing envelope, but the label I purchased online via PayPal was for Parcel Select. It was returned to me as "insufficient packaging". Does this mean I have to pay all that postage again? Thanks!

Asked by Charly over 10 years ago

Do you mean that the marking was "insufficient postage", not "insufficient packaging". If it was "insufficient postage", I'm pretty sure you would just have to pay the difference between the Parcel Select rate and the Priority Mail rate. What I'm not sure about is how you get credit for an already purchased postage label, if that's even possible. If you took this to the PO for some type of resolution, I question whether all of the clerks would know how to adjust the rate properly as the ability, care, and training of the SSAs (sales and service associates) seems to vary widely. Thanks for writing.

605 Votes

I live in a big building with lots of tenants. The mailman has keys can open all of them at once. Is the mailman delivering regular letters different than the mailman delivering small packages with tracking that fits in the mailbox?

Asked by Lisa about 10 years ago

Lisa, I'm not sure who is delivering what to the apartment cluster mailbox, or NDCBU as it is sometimes called. Usually if the small package (regardless of whether or not it has tracking) can fit into the mailbox the regular letter carrier will be delivering it as well. When I deliver to an apt complex I bring all of the mail even if it is a larger parcel. In larger city environments, a parcel post route carrier may be delivering the larger parcels. I hope this helps answer your question and thanks for the inquiry.

605 Votes

I am a CCA, and was wondering what the trick is to organization of boxes and mail when you case in the morning. I get confused and end up throwing all the boxes in the truck and end up coming back to deliver.

Asked by Larry almost 10 years ago

Larry, congratulations on becoming a CCA for the USPS. It's not an easy position of being given different assignments daily that you possibly aren't familiar with and expected to perform like you are. I don't know of a trick to organizing the mail, but I'll explain what I do. Regarding the mail, when you pull it down from the carrier case, you may want to number the trays in delivery order and then load them in reverse order to the back of the truck. Put the highest numbered trays towards the back of the cargo area (closest to the driver) and the lowered numbered trays towards the liftgate in the cargo area. This is assuming you are driving an LLV and are on a walking route (park and loop). With regards to parcels, if they are small enough to be put in plastic trays, you may line them up in delivery order or at least keep ones of the same street together. For larger parcels I try to load them in by street (or section of street). I make it sound easy, but a large part of that is because I deliver the same route each day. If it was a new route, I would probably just keep the parcels together by street name. I understand that a lot of what I'm telling you is easier said than done, and with time you should become more efficient and familiar with the routes in your office. Be patient and work safely. Thanks for your question and it will be worth the wait to become a regular carrier.

605 Votes

Nowadays students are depending <a href="http://essayacademia.com/perfect-term-papers.php">term paper writing service</a> for their tasks. Can we trust them?

Asked by jennifervasquez577 over 10 years ago

I probably should have just deleted this question for being non-pertinent to the job of a mailman but I prefer not to delete any questions posted here. My request would be for people not to post a question here that is not germane to the profession of Mailman. Thank you.

605 Votes

If I have a mailbox that is posted to the side of my house and does not come with a red flag. How do I let the post man know that I have outgoing mail? It never gets picked up...

Asked by JMac about 10 years ago

I presume there are days when you receive no mail and therefore the letter carrier doesn't even stop at your house and wouldn't see your outgoing mail. If you had incoming mail, please make sure your outgoing mail is visible and then should be taken. On days where you have no incoming mail and no flag to alert the letter carrier that you have outgoing mail, I'm not sure how to let them know to stop and pickup your letters. I suggest making the mail visible from a distance (like possibly sticking out of the mailbox) so when they walk/drive by your house it can be spotted and picked up. To be honest though, some letter carriers may not even look at the mailbox if there is nothing to deliver to a certain address. I'm not saying this is correct, but I don't want to speak for fellow letter carriers who vary widely in their quality of work. Thank you for writing.

605 Votes

Our new mailman does not deliver all of our mail to our house. The Postmaster General says he can't do anything about it. Can something be done? What is happening to our mail, magazines, checks, etc? Thanks!

Asked by Linda A. over 10 years ago

Linda, thanks for writing and I'm sorry that you are going through an unfortunate situation. I don't know why your new mailman wouldn't be delivering all of the mail to your house. If he's not delivering it to your house, I wonder where it is going. It is not legal to be doing anything else with the mail except deliver it to the proper addressee. You spoke with the Postmaster, not the Postmaster General. The PMG is the top administrator of the USPS in Washington, DC. Have you asked your mailman what may be happening to your mail? I doubt that you will get any type of satisfactory answers. The next step if you don't get any satisfaction from your local post office is to try to contact the region or area office that oversees your post office. Another option is the Postal Inspectors who would investigate any criminal activity like mail fraud or theft of mail. I don't have a lot of conifdence in these offices really doing too much in your situation but if you feel it is serious enough I wouldn't think twice about reporting it. Thanks for writing.

604 Votes

If I give a letter to the mail man will he accept it, and will the letter go the next day or I have to Waite days? I need a letter to go to Scranton Pa from Cleveland Oh

Asked by Vanessa over 9 years ago

Generally we will accept any letter as long as there is proper postage affixed to it. That letter would be dispatched to a regional mail processing center on the same day we accept it. A letter from Scranton, PA to Cleveland, OH would probably take 2-3 days to reach its destination. Earlier this year I think that our first-class mail delivery standards was slowed down by one day. A letter that would usually be delivered overnight now would take 2 days for delivery and so on. Thank you for your question.

604 Votes

Hi, if I call the post office can they tell me what time the mail is delivers in my area

Asked by Anastasia over 10 years ago

I am not sure that they will do this. It probably depends on how helpful the person who answers the phone wants to be. Unfortunately, that is my answer with many questions that requires interaction from personnel at the PO. To give a more practical answer, it is sometimes hard to give a time of expected delivery if there are staffing shortages at an office and a route is broken up into several "pieces" and not delivered as a whole route by 1 person. If one person is delivering an entire route then they usually follow a prescribed delivery order so it would be approximately the same time each day (usually within a 1 hour time frame.) For example, if I were to deliver my entire route, the deliveries are usually made between 1000 and 1545. Thanks for writing.

604 Votes

After I put my rent check in the mail, I noticed that I accidentally wrote 362 Box Street rather than 462 Box Street. All of the other information was correct. Will it still be delivered to him or should I cancel the check and resend? Thanks!

Asked by AmandaB about 10 years ago

Amanda, I can't say for sure what will happen with your rent check that was misaddressed. If the letter carrier delivers both of those addresses on Box St. and is familiar with the names on their route, they may deliver the letter to where it is intended (meaning it will get to your landlord). It's also possible that different letter carriers deliver to those 2 addresses and the letter carrier at 362 Box St. will just deliver it to 362 Box St. or return the check to the sender (you) as "Attempted, Not Known". I would recommend not canceling the check and waiting several days to see if the landlord received the check. Is there a way to contact the landlord and tell them what you did and it's possible they will ask you to resend the check or wait a few days to see if they receive it? I say this also to maybe save you money because putting a stop payment on a check often has a fee associated with it.

604 Votes

if i didn't put in a change of address at the post office where i used to live and then i send a letter to the irs using the address at a motel i am temporarily staying at will it still reach its destination

Asked by william over 10 years ago

Sure, the letter should reach its destination as long as it has the proper address and ZIP code. The only issue could be if the letter would need to be returned to you for some reason and you no longer are at the motel and there is nowhere to send the letter to. You don't need to put a return address on the letter to begin with. It's your own choice.

602 Votes

Why is the steering wheel for the mail truck on the other side aka the passenger side?

Asked by Jeff over 10 years ago

Funny, I had never noticed that to be the case! Just kidding. There is a very important reason the steering wheel is on the right hand side (as one is facing forward). I drive one of these vehicles. They are commonly known as LLV (long life vehicles), Jeeps, or other names. The reason for this configuration is because many mail routes have mailboxes at the street end of a driveway where a mail vehicle can drive right up to it and the letter carrier can put the mail in the box without having to leave his seat. They can just stick their right arm out of the window. On the left side of the letter carrier (where a regular vehicle would have the steering wheel) is a large metal tray where the letter carrier organizes the mail for delivery. This method of delivery is found more commonly in suburban or rural environments. I drive an LLV, and even though the route I deliver has no mailboxes at the end of a driveway (they are mostly by a front door or garage), it is safer for me to exit the vehicle on the right side instead of what is possibly moving traffic. It only took a short time to get used to driving this configuration and it seems none of my co-workers have much of a problem either. You just have to be careful of blind spots and when backing up, not unlike any conventional vehicle. You asked a great question and I may have given you more than you asked for but I hoped it helped Jeff.

602 Votes

Someone help! I applied for the seasonal work in 2 diff counties. I have an interview tommrow this is the one i really want. And in my email today i see another interview invite for the 23rd of sept. This position already sent the rug/bacgrnd info

Asked by Cindy over 10 years ago

Cindy, I dont know how to help you in this situation as I am not even sure what you are asking. Good luck on both interviews. I do realize you want one of these positions much greater than the other. Unless you get offered the job for the first interview on the spot, I highly recommend attending both interviews. The reason is that you may get an offer for the latter interview than at your preferred location. This is likely better than having no employment.

602 Votes

I have a photograph of mailboxes in a remote part of South Dakota. There is a large barrel next to the mailboxes. Is it used for packages?

Asked by Joy over 10 years ago

Hello Joy. The area where you took the photo is probably serviced by a rural carrier or HCR (highway contract routr). These positions are different than the one I am employed as even though we all serve the same function. It makes sense to me that the barrel would be used for packages because I don't think carriers are required to deliver mail to a house that is more than a certain amt of feet from the road. The barrel is a convenient way for the customer to receive packages without having to drive to a post office which is many mlies away and has limited hours. It would also protect the package from damage in inclement weather. I can't confirm this is what the barrel is for.

602 Votes

I mailed a package from Texas to Australia, but it has disappeared along the way. The only tracking info says"available for pickup", but that appeared w/in hrs of being mailed and workers deemed it a mis-scan. Where do I report the lost piece?Thanks

Asked by Sandy over 10 years ago

It does seem like a mis-scan from what you've described, especially given the time stamp of the "available for pickup" scan and the fact that it doesn't even make sense. You could report the lost piece to your local post office. I don't know the procedure as to what happens from there especially if the item was not insured. Another option is to call 1-800-275-8777 (USPS). Thanks for writing.

602 Votes

I got a ring on ebay the mail carrier delivered it to the wrong address i call my post office and thay will not do any thing about it. i cant get my money back. so i am out the ring and 172.00

Asked by Debbie over 10 years ago

Debbie, I m sorry to hear that the ring you ordered on eBay was misdelivered. I'm pretty sure there is nothing we can do regarding reimbursing customers for misdelivered unless there is some insurance purchased by the sender. Your story doesn't surprise me, however, since misdeliveries are made all the time. It's also unfortunate that whoever received the misdelivered package didn't return it to the PO since it didn't belong to them. That would have been the right thing to do. I am also guessing that in the situation you described, the sender won't reimburse your $$ because their records show that the ring was delivered.

602 Votes

I was supposed to be getting mail from somewhere but I see that they have the wrong apartment number for me...is this a problem if my name is on the mail and obviously my mailbox?

Asked by Candy about 10 years ago

Candy, I'm not sure whether or not you will get the mail you are looking for. It depends on how well the letter carrier knows the names that are in the apt. building, the size of the apt. buidling (if it's a very large building, they may not be able to see all of the names on any directory), if they can clearly see who belongs in each apt, and if the regular carrier is working that day. Some carriers will treat a wrong apt. # the same as if the letter was mailed to a wrong address and either deliver it as addressed (to the wrong apt. # in your case) or return it to the sender. There is no clear cut answer as to what will happen to your mail. There are so many inconsistencies at this job that I can't predict what someone else may do. Also, if it's not the regular letter carrier working on the day your mail arrives and they aren't familiar with the apt. #'s/names, they may just deliver the mail to the apt. # written on the piece of mail. In that case, maybe the tenant who receives it will get the piece of mail to you.

601 Votes

If I put the correct apartment (Superintendent) on shipping address but forget to put the word 'APT' before it, will it disrupt the delivering of my package?

Asked by Francesca over 10 years ago

In my opinion it is fine to leave off the word "APT" at any time as long as you have indicated what the Suite, Apt, Unit, Lot # is along with the proper street address for the property. In your example "SUPT" is sufficient if that is a legitimate apt. designation. I live in an apt. building as well and for my address I usually just put the street address and then "1A" following it on the same line and never had an issue. I am glad you brought up this question because it is difficult and frustrating to try to deliver mail in a multi-unit building without the Unit # also in the address. A carrier who does the route on a regular basis will often memorize who lives in what unit, but a replacement carrier (which is very common) should not be expected to know who lives where and it is very time consuming to have to consult a building directory for the proper unit #.

601 Votes

When delivering the mail, if theres a mailbox thats empty. when you put the new mail in, do you leave the box open or close it?

Asked by aj over 10 years ago

I would close any mailbox after putting mail in it as long as the mailbox could be shut. I don't believe it is appropriate to leave a mailbox open with mail in it. Any letter carrier that leaves a box open which has mail in it and doesn't have a valid excuse for not closing the box isn't performing their job properly. Thanks for writing.

601 Votes

My mailman was told I moved by a neighbor. However, I have not moved and have not received mail for two weeks. In a case like this what happens to my mail and how can I get my missed deliveries?

Asked by WillT about 10 years ago

I am appalled by this story and others I've heard on this message board about strange things happening to the mail which are set in motion by people who have no right to do so. I hope that you will start to receive your mail soon. I don't know what happened to the undelivered mail. It's possible that the letter carrier submitted a "Moved Left No Address" form which would have your mail returned to the sender. Once this MLNA is canceled no mail will be returned to the sender and service should resume normally. Why would your neighbor do this to you and have you approached them about this? I'm not sure if a neighbor told me someone moved I would take their word for it.

600 Votes

Recently I came home during the time my mail was being delivered (I am usually at work), and the mailman (Ken, great guy for years, I order a lot) jeep-type vehicle was being followed by a USPS small SUV with flashing lights. What does this mean?

Asked by Kathy coffman about 10 years ago

Kathy, I can only guess that Ken was being followed by a supervisor in another USPS vehicle doing a route inspection. They are usually done about once per year on city carrier routes to see how long it takes a carrier to do their route and if they are doing it properly and safely. Sometimes they will ride in the same vehicle as the carrier and sometimes behind in another vehicle. If the mail volume has increased significantly then the carrier may be allowed more time to complete their route or may have some territory taken off the route to allow the assignment to stay within the normal window of an 8-hour work shift. There may have been another reason for Ken being followed though I'm not sure what it could be. (Possibly a mechanical issue where Ken asked someone to come out and rescue him if the truck broke down, though that call is usually made after the fact).

600 Votes

What happens after a postman returns to the post office after finishing his route? I gave my postman a package that had a pre-paid shipping label and was wondering when I can expect it to be scanned.

Asked by Mischa over 10 years ago

Mischa, I deleted one of your questions because it came up as a duplicate on this website. When we return from our routes, we put all of the outgoing (collected) mail in a dispatch area usually divided into flat, letters, parcels, priority, metered, stamped, etc. With regards to the prepaid shipping labels which is usually called Parcel Select Return Service I put the item in a separate area and our dispatch clerk knows what to do with it. I don't know when it is scanned at our post office. I would suspect that the package would be scanned at least in 1-2 days. Some packages which are being sent back as a return are transported by a 3rd party company that picks up those packages at our post office. Other packages are transported by the USPS back to the company where the package is being returned. I know when I pick it up from a customer as an outgoing return package I do not scan the item at all. I hope this helps but please keep checking USPS.com to track your package for any scans.

599 Votes

How often do mailman empty out the big blue usps boxes they have outside usually in every street in the neighborhood?

Asked by Leora about 10 years ago

Those are known as collection boxes and on the label which is usually inside the pull-down lid or outside the lid is a schedule of the pick-ups from the box. It is usually 1-2 times per day in the office where I work in suburban Long Island, NY. I've rarely seen it be more than that but in busier urban environments it could be more. Our app for iPhone has a "location" option where you can search for Blue Collection Boxes and the last collection time is posted.

598 Votes

Hi, i sent a letter today with tracking on it. Can i get it reversed delivered back to me?

Asked by Boo over 10 years ago

Boo, I have never heard of this happening where somebody can reverse delivery on an item that has tracking. My inkling would be that this is not allowed even if it were possible. The only way you would get the letter back is if it was refused at the destination or the address was invalid. You could call 800-ASK-USPS or go to your local Post Office but I don't think that you will get a different answer. Upon further review I went to ehow.com where there is a column written with the title "How to Retrieve a Letter Already Mailed Through the Post Office". The column mentions a form called an application for recall of mail and the steps to fill it out. Also if you go to USPS.com and lookup Package Intercept that may help you as well. You have asked a good question as it got me to do a little research to learn that this service does exist for a fee. The fee looks to be 11.50 per piece. Thanks for writing.

598 Votes

How many miles does the average mailman walk

Asked by ke about 10 years ago

I don't know Ke. I once wore a pedometer to record my steps but have since forgotten the results. I know that my vehicle odometer to/from the PO plus delivering the route is about 9 miles per day. On part of my route I have dismount deliveries where you deliver a few houses at a time, return to the truck, move it forward to another set of houses and deliver those and so on. Other parts are "park and loop" deliveries which is where most of the walking occurs wearing a sometimes heavy mail satchel. I don't know about other routes, but I'm guessing I walk maybe 5 miles total. There are probably is a way to estimate by taking the number of deliveries I have and multiply by the distance I think there is between each house. Very rough estimate of 350 houses times 50 ft equals 3.31 miles. I hope this helps, but keep in mind that the route size, delivery method, and layout vary greatly.

598 Votes

I have been having problems with my postman for a year. He has peppered my dogs and I have complained numerous times what do i do now? Also he has put a fake notice to "tether my dogs." It has no official seal and the envelope is a blank oneisitreal?

Asked by Alex over 10 years ago

I am not sure why a postman would be spraying/peppering dogs without actually feeling or being threatened by dogs. We are told to just skip any residence that has loose dogs and notify the supervisor upon return to the PO as to why you didn't deliver the mail. It isn't uncommon for a postman to leave a note for a patron to contain the dogs or "fix your mailbox", etc. We do have more official notices that we can use to ask residents to rectify a situation which is preventing mail delivery, but I'm not sure how frequently they are used. The management in our office isnt terribly communicative with us about this, but I can't tell you what it is like at other Post Offices.

598 Votes

Around what time does the shipping start and when does the routing end in Sundays?

Asked by Angel over 10 years ago

It probably depends on where you live and if there is package delivery on Sunday. I think you are asking me what time the package deliveries start and finish on a Sunday. It has been many years since I've done any type of delivery on Sunday, but in the office where I work on Long Island (NY), 2-3 City Carrier Assistants (CCAs) work from apprx 9AM-3PM delivering packages that arrive from Amazon.com. Again, these are just estimates since I don't have experience with this. Thank you for writing.

598 Votes

How do i get the full name of my postman?

Asked by dave over 10 years ago

I am not sure how you would get the full name of your postman. I read that he won't give you his last name. I have no idea whether or not he has any obligation to do so. I gladly would give it out, if asked. It is also on my ID badge that I wear. I feel that it should be available to the public, but I am sure you will find great disagreement among my colleagues. If you were to call the PO and ask them, I have a feeling they wouldn't give it to you either. Some people get very private about certain matters, yet they will join Facebook and broadcast a lot about their personal lives. That's about all of the insight I have on this subject. Thanks for writing.

597 Votes

WIll you deliver to my school room door if i leave on campus or you would leave it in front of my dorm

Asked by Joy over 10 years ago

If you live on a college campus, they probably already have established a standard method of delivery to the dormitories. They probably don't deliver it to your room. It is likely that the dormitory has central delivery boxes in the lobby area or in a mailroom. Other campuses might have all the student mail come to a central mailroom or student center which has individual mailboxes for each student. You can contact the student life office or office of residential life for more information. Thank you for writing.

597 Votes

I live in Midtown West, in an apartment building with 10 units. When I first moved in, I received mail, but about one month later, my mail delivery stopped. When I've called to PO, mail delivery resumes for a few weeks but then stops. Help!

Asked by Rob F. about 10 years ago

Rob F., the main customer service rep phone # for the USPS is 800-275-8777. Please advise them that you are having a delivery issue at your apt. building. They will likely just forward the comment/complaint to your delivery PO and I'm not sure what will happen from there. I'd hope that you would either see the mail service resume or get an explanation as to why the mail delivery has stopped to your unit when you are residing there. Is there any construction going on at your building that would restrict access to the mailboxes which I presume are located in the entry vestibule area of the apt. building. You could also leave a note in your mailbox explaining that you reside in the building in a specific apt. and you should be receiving mail. I don't know why mail delivery would be suspended form your building or just you with no clear explanation.

596 Votes

Got hired and going to be the only CCA in our small office. What are your suggestions on me becoming a career carrier down the road? Our office does not offer it because it s small.

Asked by JDK over 10 years ago

Congratulations on getting hired as a CCA. I understand what you are saying that your small office won't have any openings for a career position anytime soon. I don't know if there are offices in the nearby area where you could inquire as to whether they would have any older carriers retiring soon which would create more internal movement. I'm sorry but I have no knowledge about the process for converting from CCA to regular carrier, except a lot of patience. I wish you well in your new position.

596 Votes

Can letter carriers deliver mail in their own vehicles

Asked by Bailey about 10 years ago

From what I understand, most city carriers that need a vehicle to deliver the mail will use a USPS vehicle. We do have CCAs that use their own car to deliver the mail on walking routes when there aren't any USPS vehicles available for them to use. They can get reimbursed for some of their expenses when doing this. In some offices rural letter carriers have no choice but to use their own vehicles to deliver their rural routes. For ease of maintenance and not having to wear down my own vehicle, I definitely prefer using a USPS vehicle at work. I don't have a choice in the matter. Gasoline is paid for using a fleet credit card and maintenance is handled by a contracted mechanic. Thank you for your question.

596 Votes

Hi there,

I just sent out my rent check to my landlord and realized everything was correct except I wrote 362 Box Street rather than 462 Box Street. Will it still be delivered? Or should I cancel the check and resend?

Asked by AmandaB about 10 years ago

Amanda, I can't say for sure what will happen with your rent check that was misaddressed. If the letter carrier delivers both of those addresses on Box St. and is familiar with the names on their route, they may deliver the letter to where it is intended (meaning it will get to your landlord). It's also possible that different letter carriers deliver to those 2 addresses and the letter carrier at 362 Box St. will just deliver it to 362 Box St. or return the check to the sender (you) as "Attempted, Not Known". I would recommend not canceling the check and waiting several days to see if the landlord received the check. Is there a way to contact the landlord and tell them what you did and it's possible they will ask you to resend the check or wait a few days to see if they receive it? I say this also to maybe save you money because putting a stop payment on a check often has a fee associated with it.

596 Votes

Will I be disqualified for employment if I don't have a valid drivers license when I take the exam

Asked by deedee about 10 years ago

Deedee, I don't know the minimum requirements for taking the USPS carrier exam, but I do think you will need one to actually get hired. I would look on the USPS employment website to see if there is any information on it as to when you need to have a driver license. All city carriers where I work drive postal vehicles and therefore need a driver license. Good luck and thanks for writing.

595 Votes

I recently moved and started giving people my new address. Do I need to tell my mailman my name so he can deliver my mail or will he deliver it because it has the correct address

Asked by Linda over 10 years ago

Linda, generally if a letter carrier sees a new name at an address he will deliver the mail without any notifcation from the new resident. This is especially true if the letter carrier knows that a previous owner or tenant has moved out. If you are moving in with someone, the letter carrier also should be delivering the mail anyway. Sometimes if I see a new name at an address and I'm not sure if it is correct I will put a question mark next to the name on the envelope and deliver the mail. If I don't get the mail returned with a message on it saying "person doesn't live here", then I will know that the new name at that address is valid. That being said, it wouldn't hurt to leave a notice by your mailbox or to tell the letter carrier that your name is valid at the new address. I don't think it is necessary, but I know I would never mind getting a personal confirmation of a new resident having moved in somewhere. Thanks so much for writing.

595 Votes

I asked the question 4 days ago about having tickets delivered to my neighbors. If I approached my mailman about helping me would he be offended? How often are you approached by people asking you for favors, etc?

Asked by mandm about 10 years ago

I remember your question about having tickets delivered to your neighbors and asking if you could ask the mailman to deliver them your house or some type of favor. I am rarely asked for any type of favor like that and I think if I heard a request like yours that may sound a bit fishy I would decline to get involved. It's not worth risking any type of job discipline to help a customer. I don't know that if you approached a mailman they would be offended. I just hope they would have enough common sense to decline to assist you. Also, we don't deliver the route each day so even if one carrier agreed to assist you there is no way of knowing that when they are off from work the replacement carrier would smart to not get involved with any favors. If what you are doing is unethical or shady I would not get the USPS involved.

595 Votes

Is there a bathroom on your mail truck? I mean with a full day of work don't you have to go?

Asked by Sally over 9 years ago

Great question and you are correct about having to use the bathroom during the course of the delivery day. We don't have a bathroom in the postal vehicle, though that would be a nice touch. When I need to use a bathroom, I usually drive to an office building, gas station, or library near the route where I deliver. I also deliver mail to a dentist's office so I can use their toilet when the office is open. The next method some will find gross, but I wouldn't necessarily agree. Some males carry around bottles with them and will discreetly urinate in them and then dump out the contents when they get a chance. It's pretty easy to do in the environment I work as there aren't many people around and one can go inside the back of the postal vehicle for privacy. It's also a good idea to carry hand sanitizer or handi-wipes for use after urinating. As far as what woman do, I'm pretty sure it's not that simple and they must usually find a facility to use.

594 Votes

i would love to be a letter carrier! im in great shape for the work as i already walk 15 miles/ 5 days a week. the only thing is that i dont know how to drive…could someone like me be a letter carrier?

Asked by lee over 10 years ago

I don't believe you would be hired without a driver license to be a letter carrier. It is great that you like to walk a lot which is very healthy, but many communities have mail delivery which uses a motor vehicle to go from house to house or at least uses a vehicle to get the letter carrier to their route. That vehicle is usually driven by the letter carrier themselves. In some urban environments (like some of NYC), there are "walk-out" routes where the letter carrier leaves the PO on foot with a mail satchel and/or cart and doesn't need to drive. The mail for parts of their routes are left by another carrier in a vehicle in what is called a "relay box". I dont know that this relieves the carrier from not having a driver license because when one is hired they need to be flexible in their work assignments which may include a route that has driving involved. My short answer to your question is no, but would need further research.

594 Votes

Can a mailman still find your house without a house number as long as they have the street name?

Asked by Candi over 10 years ago

Most of the time I would say the mailman could find a house without a house number, but it is highly recommended that you have the number posted somewhere on the house, painted on the curb, or on the mailbox. I would never assume that the house could be found without a visible number posted. I rarely come across the situation where I can't find a house number, but if I did the method I would use would be to find an adjacent house (and hopefully that has a number visible) and then add or subtract 2 (the normal interval) to figure out the house number without a visible number. Now that I think of it you may have been asking if I have a name of a resident plus a street name, but no street number, could I find the house. The answer would be "possibly". If the mailman was familiar with the names on the street they could probably deliver the mail to the right house. Again, I would never assume that mail will get to the correct destination without a complete and proper address. Thanks for writing in.

594 Votes

I'm 32 and have been a city letter carrier for seven years now. I've become very unsatisfied by the job. I just don't want to deal with the bad new england winters and the physical nature of the job anymore. Have you ever felt this way?

Asked by JD over 10 years ago

JD, good job for sticking with it for 7 years so far. There are many people who couldn't handle even one NE winter. I have trouble myself with the very cold weather, plus snow, and ice. The LLVs are horrible with snow in handling especially on any inclines. I have felt the way you have several times, and I have also felt the opposite as well (meaning I love the career). I admit it is difficult at times when you aren't feeling satisfied to stick with this career. Here is my advice, but keep in mind I don't know your personal living/financial situation. Being a city carrier and making apprx $50K+ a year seems to be a decent salary with benefits and union protections. I know it's a physically hard job, but you could apply to transfer to a less harsh area climate wise. My parents have been a big influence on me when I was on the verge of resigning on a few occasions. They said that it won't be easy to find a similar paying job without any special skills. I've also had to seek professional help in the past couple of years which has been worthwhile. This is probably more information then you want to know but as of now I am glad that I didn't go through with the rash decision of quitting the USPS. Have you thought about switching to the clerk craft? Would you rather maybe work inside as a Sales and Service Associate? There are pros and cons to that as well. I do feel bad for anybody who is unhappy with their position, but am hopeful they can stick with it and maybe their feelings will change for the better. I would have a very hard time working too long if I weren't satisfied at the position. Please try to keep your head up and dress appropriately for the weather. Thanks for writing.

594 Votes

I live in a complex building made up of many apartments is the mailman supposed to return mail that I put back in the mailbox

Asked by Marshall over 10 years ago

Marhsall, thanks for writing to this Q and A message board. In an apt. building, it is possible the mailman doesn't see the mail left in the mailbox to return because they may assume it is just tenant mail from a previous day not yet picked up by the resident. If you are putting back in the mailbox to be returned to sender, it should be marked accordingly (like "refused" or "person doesn't live here"). Is it possible for you to leave it outside the cluster of mailboxes to be returned? This way they will see it as a piece of mail that was incorrectly delivered or being refused. It is common for residents not to collect their mail each day which is why a mailman my not look at any mail that is remaining in a mailbox when they come to deliver a subsuquent days mail.

593 Votes

How long does a postal carrier have to deliver bulk mail?We mail a time sensitive local newspaper. It is taking 10 days before being delivered.there is no direct answer from local postmaster or carrier. How many days to deliver bulk mail?

Asked by Georgia about 10 years ago

I don't know the answer to this question. In the PO where I work, the supervisors manage when bulk mail is distributed for delivery and we will deliver it on that day unless there is some extenuating circumstance why we can't. I notice that most bulk mail that comes to our PO is usually delivered within 3-4 days, often earlier. 10 days seems like an awfully long time for bulk mail to be sitting around no matter the time sensitivity or not. When your mailing is given to a BMEU (Bulk Mail Entry Unit), do they have any straight answer either? I agree that this is poor service if you can't get any range of time or reason why it's taking so long to be delivered. I do acknowledge that bulk mailings do get put to the bottom of the list as far as priority of which class of mail to deliver, but there isn't a huge amount of First-Class Mail and Periodical mail to go through that a bulk mailing should take so long. I'm just speaking from the perspective of where I work and can't really comment on the operations of another post office.

593 Votes

I received a very important & personal letter. Our mail carrier, whom we have not yet met, left a congratulatory note. That was kind, but she wrote it in red ink directly on the envelope! I was surprised. Does the USPS employee handbook allow that?

Asked by Dalgety over 10 years ago

Another good question on this message board that I dont know the answer to. We rarely ever look at or are directed to a USPS employee handbook. I am sure it exists but don't know where it is at my PO. I am pretty sure my supervisor would have it at their desk or know where to find it. As far as writing a personal note directly on a letter, I would suggest that it not be done, but I can't say that it is against the rules. In general I don't think we should be making any comments or judgments about the mail that somebody receives. I'm not saying we don't talk about it internally but I wouldn't comment (in person or in writing) to the mail recipient or anybody else in public. That would be completely inappropriate. Please notice I don't use the word "illegal" here as I am not versed in the legality or disciplinary actions that are in play here, if any. The only time I would write directly on the mail is if I'm not familiar with the name of the recipient on a piece of mail that differs from the current residents that I know live at a particular address. In this case, I put a "?" next to the addressees name and deliver the letter. By doing this, the current residents can accept the letter or realize I wasn't sure if it was delivered correctly and leave it out for me the next day to return to the sender as "Attempted, Not Known." Thanks for writing.

592 Votes

How long does it take to receive an orientation email? I've completed all steps and was told that it take 7-14 days. I am now on 14 days and I am still waiting on email for orientation.

Asked by Glo over 10 years ago

I don't know anything about the orientation process and how long it takes to get an orientation email. I do hope you get something soon. Good luck to you!

591 Votes

If I sent a letter to the wrong address, or address that doesn't exist, how long would it take, approximately, for me to receive it back?

Asked by BP over 10 years ago

I would guess about 2 weeks if you were to get it back at all. Theoretically if you sent it to the wrong address and it was delivered there, it is conceivable that the recipient may not return the letter to the mail carrier even though they should. If you sent the letter to an address that doesn't exist, the item should be returned with the endorsement "No Such Street" or "No Such Number". I am just not sure of the actual time frame it would take for it to get back to you. It may depend on the workload of the nixie (not deliverable mail) at the destination PO. Thanks for your inquiry.

591 Votes

if i order a package and it is snet by usps and it says out for delivery when i look up tracking number. the mail has already come today and there were no special cards saying pick up at post office will it be delivered by truck

Asked by chandler over 10 years ago

I know this response is likely too late to help you out for today, but I'll let you know my opinion. If all the scanning of the package is done properly, then the package should have been on some delivery vehicle (not necessarily the regular mail delivery) to bring the package to your address by the end of the deilvery day (apprx 5PM local time.) I hope you have received it. I make the qualifier "if the scanning of the package was done properly" because there are times where the information as to where the package is or "attempted" but wasn't really, comes up when you use the tracking number. That brings down the integrity of the scanning data. For the most part I believe the USPS does a very good job of giving the correct tracking information on packages, but I've heard stories to the contrary at times. Thanks for writing.

590 Votes

What would a mailman do if the owner of the parcel isn't at home.

Asked by Jasmine about 10 years ago

Jasmine, it depends on a few factors such as: the history of the area with regards to packages being safely left unattended, whether the sender asked for a signature of the recipient, and if the the sender asked for the parcel to be delivered even if there is no response. For example, the town where I deliver mail is very safe with regards to theft so I'll leave almost every parcel whether or not there is someone home to receive it. In other towns/cities this may. It be the case and the letter carrier would then leave a PS Form 3849 advising the recipient that we attempted delivery of a package and nobody was there to receive it. The 3849 says that the recipient can either sign for re delivery or pickup the package at the Post Office. We deliver packages sent by Amazon.com and they want their packages delivered even when nobody is home (at least where I work in Long Island, NY.)

590 Votes

Hi! Do you know if I am obligated to retrieve my mail -- (which consists entirely of trash for me to dispose of) -- from my mailbox? What if I just leave it, and never attempt to retrieve it?

Asked by hexadecimal over 10 years ago

I don't believe you have any obligation ever to retrieve your mail. After awhile the mailbox will fill up and then the letter carrier will probably do the following: stop delivering any future mail and return any first class or periodical mail or mail sent by a mailer requesting return if undeliverable with the endorsement "Box Full". I have never encountered this situation but I understand people not caring about their mail deliveries these days especially when so much of it is advertising. Please be advised, however, that if your mailbox is full that you may not receive even one piece of mail that could be important. If you are so sure you don't want anything delivered by US Mail, then feel free to let your mailbox fill up or you could even take it down if you aren't a cluster box. I am sure this is a growing sentiment since most business and communication can be done electronically. Thanks for writing.

589 Votes

Can I put outgoing mail in my mailbox with the flag up if there is still mail in it that hasn't been picked up? The people I share a mailbox with are slow to collect their mail but I feel it might be rude to remove it just so I can mail something!

Asked by beb over 10 years ago

I would think that it is fine to put outgoing mail in your mailbox with the flag up even though those who share the mailbox with you haven't picked up their mail. The suggestion I would have would be to push their uncollected mail towards the back and your outgoing mail clearly visible towards the front of the box so the letter carrier can easily tell the difference. Hopefully that will work out acceptably for everyone.

589 Votes

I have seen postal service workers leave notes saying that they attempted to deliver a package and no one was home. But i was home and they did not attempt it. Why are they doing this? they didn't have any other mail on them.

Asked by scoobs over 10 years ago

If this is actually taking place, I believe that it is wrong to do. Are you getting the information online by using a tracking number and the status says "attempted delivery"? I have heard of what you are claiming but don't know of anybody who personally has done that. If it happens repeatedly I would make a complaint with the USPS, either locally or through their 800 number. Is it possible that you just didn't hear the knock on the door or the doorbell. By no means am I disputing what you are saying, but I hope that this is not a common occurrence or widespread since it is misrepresenting what is actually happening with that package.

589 Votes

If someone mailed me something with the correct address, city, and state, but wrong zip code. What will most likely happen??

Asked by Constance over 9 years ago

I think you will likely receive the item but there may be a delay of several days. The letter will first likely go to the PO that the ZIP corresponds to. The clerks at that office would then need to send the letter back to a central mail facility where it might be manually corrected (the proper ZIP being researched and put on the envelope) and then continue to the intended destination. I'm not sure I have the procedure correct. It's also possible the letter could be returned to the sender with the endorsement of "No Such Street in this ZIP code" but I've never seen that before.

589 Votes

Do you have any tips for a new CCA?

Asked by Bradan about 10 years ago

I would say congratulations if you've been hired as a CCA with the USPS. It may seem a bit thankless at times as a CCA given that you are paid less than the regular career carriers and the benefits are also lighter. My tips would be to try to have a great work attitude, be on time for work, be flexible since your hours may be quite variable, work safely, and be respectful of your co-workers. This doesn't mean let yourself be stopped on taken advantage of by management or your co-workers. You will likely be filling in for carriers who are out temporarily or doing "pieces" on a route when the mail volume is too high. If you think you are being given too much work in too short of a time window, do your best but then call the supervisors if you won't be able to make it. They may not be happy about it, but as long as you are safe and not making many delivery mistakes, it should be okay. I also recommending to join the NALC who will advocate for your rights as a city letter carrier. Please write more if you have additional questions or you need me to be more specific. Good luck to you!

588 Votes

If i was to put my mail in the collectors box and lets just say i needed it back cause whatever reason. And the envolope has my name on it, could i have it returned if i go to the mailmen when he is collecting the mail and show valid U.S. form of i.d

Asked by Joseph almost 10 years ago

Regarding your question Joseph, I don't known what the official rule is on this. If I were the letter carrier who was collecting the mail from the blue collection box and you approached me with appropriate ID and the letter was easy to find, I'd return it to you. I can imagine some other carriers not being as accommodating to your request either because they don't want to help you or because we may not technically be allowed to. It's also not always so easy to find the person collecting the mail unless you are watching the mailbox for awhile because letter carrier doesn't always come at the time printed on the collection box schedule label. The time printed on the label is the earliest time of the collection but it could be hours before the mail is actually collected.

588 Votes

What recourse do I have:
I had dvd delivered to a friend. He didn't get it although tracking said it was delivered. Called located po. Super said mail carrier said gave it to woman. It went to wrong address. Woman says she doesn't have it.

Asked by Cher over 10 years ago

I have to tell you that I don't know what recourse you have in this situation since the woman who says she doesn't have it probably can't be held accountable for actually having it. How does the super know it went to the wrong address? I'm just curious since I'm not sure how this whole chain of events can be verified. I'm sorry that I can't help you further and it is very difficult to get an item back that is misdelivered if the actual recipient doesn't admit to having it. Even if you called a local post office to file some type of complaint about this, I don't know what help they would be.

587 Votes

Is it legal for the mailman to keep my package on his truck even after it is logged in as having been delivered to me? For example, I received a notification that a tracked package was delivered to my home at 9:25 PM on Saturday but I do not have it

Asked by Crissy about 10 years ago

I don't know about the legality of keeping the package when it has already been scanned "delivered", but it certainly is bad as far as data integrity goes. The letter carrier may have scanned many of their parcels "delivered" earlier on in the day which is completely wrong (I can't say illegal) so they don't forget later on. Your example is a great reason why we aren't supposed to scan an item as "delivered" until we actually deliver it. Now if you approached him/her and asked about it, they should then give you the package. If this happened to you more than once I would speak to a delivery supervisor about this because it is very much against our rules to scan a package "delivered" when it wasn't. It is also misrepresenting the shipping status to our customers on both the sending and receiving end. It is also strange that the package has a 9:25 PM delivery time. I can't say it's impossible but I've rarely heard of the USPS out on a Saturday night delivering parcels.

587 Votes

I cannot physically open my combination lock. I have been hand given my mail for 2 years. I was told that a new supervisor is coming and they will no longer be able to hand it because it is technically illegal. Is this true, can I get an exemption?

Asked by Emily S. about 10 years ago

Emily, I'm not sure what combination lock you are referring to. Is it one of those old fashioned ones on a PO Box? Whether it is that one or one on a mailbox at your residence won't change my answer. I was just curious. I haven't heard that it is technically illegal to hand someone mail but I'm not versed in the legalities of this subject. I can see that the USPS may be hesitant in handing mail to someone without confirming their identity or being personally known to the employee. If you have a physical disability which prevents you from getting your mail, it would make sense to have some alternate method provided but I don't know how far the USPS is required to go in accommodating you. If you are unsatisfied with the response from your local PO, I would recommend going up the chain at your PO such as talking to the Postmaster or their boss. I don't know what their response will be given the varied nature of our personnel.

586 Votes

With parcel deliveries becoming so ubiquitous thanks to internet shopping, I have often thought that a mailbox similar to the USPS blue mailboxes might be a good and secure way to delivering parcels. Do you know how these actually work?

Asked by David over 10 years ago

David, you are correct about parcel delivery becoming ubiquitous. When I started at the USPS in 1998, there was so much actual mail to be sorted and delivered with only a few parcels. The pendulum is definitely swinging the other way and I truly can envision a time where mail becomes very insignificant compared to parcel delivery. Right now, we seem to have a fair amount of both. In developments that have cluster delivery boxes (usually apartment buildings or condominium complexes) or in a PO lobby we do use parcel lockers. I don't know how it would work with having boxes on the street similar to the USPS collection boxes used today. Currently the parcel lockers work this way---If a customer has a package to large to fit in their regular delivery receptacle, the carrier will put the package in the parcel locker, lock it with a key they have and put a separate specific parcel locker key in the regular receptacle of the parcel recipient. When the postal customer goes to retrieve their mail, they will see the parcel locker key and use that key in a specified parcel locker. Once they insert the key and turn it, that key stays in the lock, the locker opens and the customer retrieves their parcel. It is a very efficient system as opposed to going to the door of a customer (in a centralized delivery environment) to just use the parcel lockers.

585 Votes

I know my paycheck is at post office, I need for an emergency, it's Saturday night at 6:10 pm. Is there any possible way to get it before monday?

Asked by kidsrhungry over 10 years ago

I'm sorry but it's unlikely that you would be able to get your paycheck before regular mail delivery on Monday. It is likely that your post office closed and may not have anybody there until early on Monday AM. Even on Monday AM, it's not likely that your mail will be available (or that you'd find anybody willing or allowed to help). I don't know where your post office is so I can't speak to the specifics of your situation. I am just speaking in generalities of what I think would be the situation at most post offices. My question to you is: How do you know your pay check is at the post office? Most post offices deliver whatever mail has arrived on the same day that it arrives. What I mean is that mail that is processed overnight at a regional sorting facility arrives at our local post office by apprx 730AM and then is all sent out for delivery the same day it arrives. Do you have a PO Box where the paycheck would be and your local post office has restricted hours for access (i.e. not a 24 hour lobby).

585 Votes

If someone sends ne something but one number in the address is wrong for instance 186 instead of 180, will the mailman return it to sender or will they hold it at the post office? If at the post office where i am could i go pick it up?

Asked by Nina V over 10 years ago

It is hard to say for sure what will happen if it is one number off like in your example. If the mailman recognizes your name and knows what the correct address should be, they will often deliver it to what should be the correct address. If they don't look at the name and strictly deliver by address and the address that was written on the item actually exists then it is possible the item will wind up there and not where it was intended. It's not likely for the item to be held at the PO for pickup. It could be returned to the sender with the endorsement "Attempted, Not Known" for the address that was written on the envelope. I hope this helps you.

585 Votes

If the mailman/lady who delivers mail to my apartment building residence does not have a key to the building for whatever reason when I know they should, rings a bell until is let in. My question is, if they mailman/lady was unsuccessful getting into the building, how long are they allowed to wait before leaving and not delivering the mail?

Asked by Sam over 9 years ago

Sam,

The following is the exact "copy and paste" of the answer I posted to your previous q which was similarly worded:

Sam, I don't know the answer to this but the letter carrier should have access to the building or mailboxes somehow without having to ring doorbells. Maybe in this case it was a one-time occurrence but even then they should have returned with some means of access or called the PO to advise them why they couldn't make a delivery to a building. I don't know of any specific time frame they'd have to wait before moving on to their next delivery. I think a couple of minutes is sufficient, especially if they are ringing multiple doorbells and getting zero response.

585 Votes

I recall going around my neighborhood when I was 6 with some friends pilfering Mailboxes with really no idea of what we were doing. How does it work for the mailman afterward? (We ended up returning it all but I'm curious)

Asked by Aila over 10 years ago

You bad bad person Aila! Seeing that you were just 6 years old and you returned it all, there are worse crimes you could have committed. I am glad you know by now not to touch any mail or mailboxes that aren't yours. It is horrible to think of mail being taken out of mailboxes illegally. I consider it sacred, even if, in all honesty, it's not so important to a lot of people today and has been replaced a lot by technology. With regard to how it works for mailmen, I'm not sure what you mean. I have never been involved with a mail theft incident during my career. If I did I would likely tell my supervisor about it and follow their directives. Thanks for writing And stay away from those mailboxes ;-)

584 Votes

Hello-
Just wondering about mailing UPS or FEDEX,and if they still stamp the city name on the envelope before it is sent out like the regular mail is done? In case you wanted to mail someone,but not wanting them to know what city it is coming from?

Asked by DwB44 over 10 years ago

I don't believe that UPS or FEDEX do any type of stamping on their envelopes or parcels like the USPS does when processing the mail. I do know that both companies have very good tracking services for each item so the recipient can tell what facilities the item went through before being delivered to them. When they receive what you sent to them, they can likely go online with the item tracking # and find out how the item traveled from you to them. Thanks for writing.

584 Votes

Thanks for that answer! And while i'm here,also wondering how some VERY profitable tv preachers can mail with free postage under "non-profit organization"?

Asked by DwB44 over 10 years ago

Youre welcome. I try to give put proper information and not make up something if I don't know the answer (which I have learned on this website is actually many things.) The TV preachers don't get free postage at all, nor does any non-profit organization. These charities or organized religions register with the IRS as non-profits and then can mail with the USPS at a reduced rate. These mailings have to be prepared in a certain way and be in a certain quantity. Also, these mailings aren't given any preferential treatment as a first-class letter or magazine would be given. It is true that many non-profits (including the TV preachers you speak of) are known to make plent if money, have high cost structures and pay plenty of money to those at the top. The USPS doesn't judge that when issuing a non-profit mailing permit. They just look for the proper paperwork to be a non-profit and also make sure the mailings are prepared accordingly. Thank you for that thought-provoking question.

584 Votes

Is there a note or symbol I can leave on my mail box in order to not receive advertisements and other unwanted mail?

Asked by kris over 10 years ago

Kris, that is a very good question that I don't have the answer to. I follow a general rule that somebody has paid to have mail sent and delivered so there isn't any way for us to pick and choose what type of mail to deliver. It all gets delivered and I rarely if ever have anyone refuse the ads or other unwanted mail. I would just ask that you recycle the unwanted mail. I am very glad that none of the patrons I deliver to refuse some mail, as our job is to provide a paid service to the mailers. I do agree that much of what is delivered often is of no interest to the recipient (including mail that I receive), but I just recycle it. Thanks for writing.

584 Votes

This is just a comment, not a question. Thank you so much for taking the time to answer our questions so promptly, accurately and friendly. I, for one, really do appreciate your effort! Cheers!

Asked by mcmjuly almost 10 years ago

Mcmjuly, much thanks for your positive feedback. This is how I try to be in life as well. I want to be accurate, and not sensationalize any part of my job. I also try to answer promptly because I prefer not to have too much pending email. Maybe touches of OCD.

584 Votes

I live in CA 94401 area in a condo complex. I was told by my new mail woman that she does not deliver my international express package to my door. And I have to go down to the gate to sign the delivery notice and pick the package up outside my gate

Asked by SB over 10 years ago

SB, I don't know about the procedure in a condo complex as to how to deliver an international express package has to be delivered. Anything that needs a signature and would require to me ring a bell in a gated community would result in me going to their door and wouldn't be picky about whether I go to their door (once allowed through the gate) or they come to the gate. I have never worked in an environment like that. If I do deliver to cluster boxes and an item needs a signature I'd knock on the door of the addressee's unit to get the signature. Again, I don't know of any specific regulations on how the delivery should be attempted, but I tend to side on the addressee getting the best service possible (within reason, which is certainly open to interpretation). Thanks for writing.

583 Votes

How do you keep your hands warm in cold weather while carrying, holding, fingering and delivering the mail?

Asked by vbjmin about 10 years ago

Vbjmin, you ask a question that I'd love to know the perfect answer to as I've been struggling with this issue from the beginning of my postal career. Cold hands are really hard to tolerate especially when you will be out delivering hours and they must be nimble enough to finger the mail. I wear a glove (thick or thin) on the hand where I hold the mail and cradle the flats since I don't need that hand to finger the mail. The hand that I use to finger the mail and deliver the mail I try to wear a thinner and sometimes fingerless glove or one with small gripping dots on them This has worked okay over the years. Another item which can be useful is "hot hands" which are small single-use packets that form a chemical reaction and heat up for several hours. You can put those in your pocket or even inside your glove. I have rarely used these but my girlfriend, not a letter carrier, loves them. I have purchased many pairs of gloves over the years. It's just a matter of finding the ones that keep you warm enough but allows you to still feel the mail. Thanks for writing and winter is my least favorite season to deliver mail.

583 Votes

If I put a forever stamp to an international letter, will USPS return to my the letter?

Asked by May over 10 years ago

There is a good chance that the letter may actually continue to its destination without being returned. I find the USPS very poor in catching items mailed with insufficient postage. I try to capture it because that is our source of revenue and how we stay in business. I hate the "I don't care attitude" that I perceive in some co-workers. I'm sure this is common in many professions. But, to answer your question, a Forever stamp is currently valued at .49 . The minimum rate for an international letter is $1.15 but it varies by country of destination. If you don't receive the letter back within a week or so, I'd suspect that it will make it to the destination. Please always remember to include a return address, though I suspect you did. Thank you for writing.

582 Votes

Can u become a mailman right out of highschool, are arm tattoos unwanted and if you can join right out of high school what is the likely chance you get hired if u do well on the tests. (Heard someone must retire so u can recieve job if no vacancies)

Asked by Pablo about 10 years ago

Pablo, you can definitely have tattoos (visible or not) to be a letter carrier. Co-workers have had them since I have started working at the USPS 15 years ago. You can be hired with only a HS diploma if you do well on the test. It isn't true that you have to wait until someone retires before being hired. To become a full time employee this may be true but new hires are CCA which is City Carrier Assistant which is position requiring your flexibility in work hours and no guarantee of more than a few hours per week. I don't know the exact number of hours and the CCAs where I work have plenty of hours to work, including some Sundays delivering parcels.

582 Votes

Hey mailman, thank you for this blog! I am going for my interview for CCA. What comes after the interview and how long is the process? I am in NY as well. Thanks

Asked by I cant wait! almost 10 years ago

I'm glad you like this blog. It's my pleasure to help where I can and I have a great appreciation for those who do podcasts or other websites just for fun. Their time commitments are impressive given the work it takes to maintain a blog or a website. Since I have no experience with the CCA hiring process, I can't give you any hard facts about how long the process takes. Congratulations on getting an interview. There will likely be a drug test and medical exam if you haven't gone through that process already. I imagine it would only be 1-2 months after that to be notified if you will be hired. There are about 6 CCAs in the office where I work but there is a solid turnover among them. It's not the job for everyone. It's physically demanding, pay for CCAs isn't great ($16.50/hr Apprx) and you aren't always treated that well. I still recommend it if you get hired because long-term it has proven to be a great career for me. I wish you well and have a positive attitude.

582 Votes

Okay if im standing around my house i was throwing a bass ball im waiting for a package the mail truck drives to my mail box looks at me then drives away is tht allowed?..

Asked by Jake from state farm over 10 years ago

Hello Jake. I don't think the mail truck should have driven away from you if they actually had the package. Do you know if the mail truck actually had the package for you to be delivered? The only reason that the mail truck should have just driven away is if it somehow felt that it was dangerous to deliver the package to your house. I don't think that throwing a baseball around is reason enough not to attempt to deliver a package.

582 Votes

If my address is on the mail that I'm sending to another person shall we say in another country , how does a mailman find that address on that particular letter? Do they have some kind of map or device to help to them?

Asked by Ceejaay over 10 years ago

When you mail a letter it goes through a fairly extensive sorting process until it reaches the destination post office that does the actual delivery of the letter to the addressee. That is the way it works in the US and I imagine it is similar in other countries. Once the letter reaches the final post office, it is then sorted to the route which covers the address. The letter carrier for that route usually will have a map with them or a GPS or smartphone to help them find the address if they aren't familiar with the area. In the post office where I work, many of the streets are delivered by the same letter carriers each day so we know where the mail goes to. It is also helpful and important if the street signs are clear as well as the house/apt #'s are labeled well.

580 Votes

Hi good day, I had bought an item on eBay however it was delivered to the wrong zip code. Made a report at usps, will I actually get the package or I will have to deem it as lost?

Asked by Jessey about 10 years ago

You may want to give it some time if it is a recent occurrence. If the sender put the correct ZIP code on the package, but the USPS delivered it incorrectly, it may wind up being delivered to you. If there was an incorrecr ZIP code on the package and the USPS can't find the proper address, the package could be returned to the sender. It is hard to say what will actually happen to your package that was ordered or what the USPS response will be, if any.

580 Votes

I was gone for 5 days (Mon-Fri) and when I came home Saturday there was no mail, only the PS Form 3849 Stating: "Box full. Will be declared vacant in 10 days if no action taken". Can the postman legally remove all my mail?

Asked by DeannaSC over 10 years ago

I don't know the legal answer to your question about whether or not the letter carrier was allowed to remove your mail after 5 days of piling up or not. Hopefully it wasn't returned to the sender and is just being held at the PO. I would contact the PO either by going to it or calling and advising them you are still residing at your address. I don't think I'd empty out a mailbox after just 5 days of nobody collecting the mail. I have never been at situation but I think I may just return any future mail (after a box is full) back to the sender with the endorsement "box full". I don't know that this is even a valid endorsement so I'd have to investigate further. In the future, please note that if you go away for several days or more (up to 30 days), we will hold your mail at the post office free of charge. Upon your return, you have the option of having the mail delivered to you or going to pick it up at the PO that delivers your mail. This service is available online at www.usps.com or going to the post office and completing a yellow "Authorization To Hold Mail" form.

579 Votes

Our mailman brought our mail to the door ( which he never has done before ) and asked if "William" lived here. There was no mail for "William" so I'm curious as to why all of this happened

Asked by Nicolette over 10 years ago

Nicolette, I am not sure why the mailman would have done so if there was no mail for William. The reason I would do something similar is if I had a piece of mail for a surname that I wasn't familiar with and wanted to ask the resident if this name received mail at this address. More often than not, however, I will just put a question mark next to the name on the envelope that I'm not sure is valid at a particular address. If the name is invalid, the residents at that address might then leave the letter out the next day written on it "person doesn't live here" and then it will be returned to the sender "attempted, not known." Thanks for the question.

579 Votes

If a certified letter goes unclaimed and is returned to sender (me), is that proof that the person does actually live there? Would a mail carrier actually deliver the letter to that address if he knew the names didn't match?

Asked by Carla over 10 years ago

If a certified letter is mailed and goes unclaimed and is returned to the sender, I don't believe it proves much except that the sender tried contacting a certain recipient. The addressee may or may not live where you sent the certified mail. They might choose not to be available when delivery is attempted and then not claim the letter later on. I believe the letter is returned to the sender 15 days after the initial delivery attempt. Regarding the second question, if a letter carrier is conscientious and knows the names that belong to a certain address, they might only deliver those names. If I'm not sure a name matches an address, I often leave the letter at the address on the envelope and write a question mark next to the name to indicate I'm not sure this letter belongs to that address. I think this is the logical procedure but don't know what the official procedure is, if any. Thanks for writing.

578 Votes

If your unable to check your mail can the postman take your mail out of your box and take it back to the post office? I was unable to check my mail for a little over 2 weeks due to being in the hospital

Asked by Tiffany about 10 years ago

Tiffany, I am not sure if that can be done. By telephone or Internet, you can put your mail on hold so the mail isn't delivered and piles up in your mailbox while you are in the hospital. As far as taking the mail out of your box and taking it back to the PO, I'm not sure. In your request to hold the mail, you'd have to ask for them to take out any accumulated mail. If I received a request like that, I would probably honor it given the circumstance. I've just never had that request. Thank you for writing and hope you are better.

578 Votes

Do you ever deliver your own mail?

Asked by Dave almost 10 years ago

I don't deliver my own mail because I reside in Queens, NY and Stony Brook, NY but don't work at either of those post offices. If a letter carrier does reside in the town that they work in, it is possible that they deliver their own mail. We have a few carriers at my PO that live and work in this town, but none of them have assignments that include their own residence on a daily basis.

578 Votes

i accidentally remailed a piece of mail that was already sent to me. It did not have a new stamp on int..just the original that was canceled. It was not opened..will it get back to me?

Asked by spartan girl almost 10 years ago

The letter will possibly just go through the mail processing system again and be sent back to you. I don't think anybody would notice that it was sent a second time and your letter carrier would hopefully just deliver it again to you. It would likely go back to the sender if somewhere on the envelope was written "person doesn't live here" or "return to sender" but that isn't the case here. Hopefully you will get the letter back in a couple of days.

578 Votes

Dave..when you are called to help on a new to you route, do they train you on that route? I hopefully will be a rural carrier soon but are not familiar will all the roads in other towns.

Asked by Jimk almost 11 years ago

When I am asked to fill in for other neighborhoods or parts of of other routes we aren't usually trained on that route. We are often just given a map and sometimes some notes about the route, such as park points, or which parts of the route we can deliver right from our postal vehicle (rural routes are almost always delivered from a vehicle and not walking routes with a mail satchel.) When I was first hired, I went out for a few days with a carrier who showed me how to deliver the mail, but we were on their route and that didn't train us for the specifics of doing another postal route. Do you have a smart phone with a GPS application or an atlas/map you could use? That would be my advice, but the mgmt, or another carrier should at least give you some basic notes about what you are being asked to deliver, especially if there are some mailboxes/streets which aren't so easy to find. You do learn a lot on this job by actually doing it, but that doesn't make it any easier at the beginning. I wish you well JimK.

578 Votes

Also, if you can't apply in another state without being there, would it be easier to move and try to get the job there, or get a job in Kansas and then relocate? So I guess I'm asking if job transfers can be performed and you choose the location?

Asked by jadrian over 10 years ago

Job transfers are definitely allowed once you are employed in a certain location. I don't know the amount of time you have to have been in one location before transfering to another location. You probably also have to NOT be on probation or have any current disciplinary issues. Good luck to you.

577 Votes

How late do you stay up at night answering our questions? Lol. Wow, when I posted mine, I had no idea I would ever get an answer, much less within minutes! What does you wife think about all those! Lol.

Asked by Kathyc2012 about 10 years ago

Thanks for participating in the q and forum at jobstr. When I first started answering the questions, I had no idea it would be this popular. Some q's I receive are about doing the job and others are customer service issues that I can't specifically solve. I enjoy doing this but will admit if the quantity of questions got to be really high, I probably couldn't keep up with it. The amount of q's I receive now, I can easily handle. I try not to stay up late at all answering questions, but I like to give a thorough answer to each one and like to have minimal backlog. As far as my wife goes, I don't have one so its a non-issue. I have a girlfriend and she is very understanding and supportive and what I do. For her profession she is my own jobstr answer woman. Believe me that I ask her about her job all of the time to the point where she says "let's talk about something else", and I oblige.

577 Votes

how many hours do u worked per week

Asked by kelsey about 10 years ago

I am a full-time regular city carrier so I usually work 40 hrs/wk. This is comprised of 5 8-hour days. We are off my on Sundays and then one day during the week or Saturday. There is ample opportunity to work overtime in the office where I am assigned. We usually have the option to accept it or refuse the overtime, except during periods of short staffing when extra work is sometimes mandated by management.

577 Votes

how many hours a day do you work? How much is starting pay for 1 hour?

Thank you. I want to be a mailman and I am 18.

Asked by albert over 10 years ago

Albert, your message posted 2x so I will answer it once and then copy and paste it. I currently work 7 hours a day as I am on a limited schedule for personal reasons. A regular city letter carrier can expect to work 8 hours per day (plus 30 min. unpaid lunch), 5 days per week. The 5 days may not be consecutive since mail is delivered 6 days per week. As a new hire, you will likely be a CCA (city carrier assistant) who has a very varied schedule and I'm not sure they are guaranteed any hours. I believe starting pay is about $16/hour for a CCA, with very few benefits, if any. Once you are promoted to a regular city carrier, the salary increasea to about $23/hour and tops out at about $28.50/hr after a certain amt. of years. These salaries are set in accordance with a labor agreement between the USPS and the National Association of Letter Carriers (NALC), which is our union. You also get benefits once you become a regular city letter carrier as opposed to a CCA. If you visit the website www.nalc.org they have pay charts listed or you can probably just do a google search or look on www.glassdoor.com. Good luck in what is a pretty good career in my opinion.

576 Votes

I have a rural route, a mailbox at the highway. My mailman drove into my yard, threw my package (ATV battery) out of his vehicle towards my porch, damaging it, got stuck in yard, trenching it up bad. What can/should I do about this? Thank You.

Asked by Bill over 9 years ago

I don't know what to tell you about this with regards to what you should do. You could file a complaint/written letter to the PO claiming financial damage by the rural letter carrier, possibly including the ATV battery damage as well. I don't know how this claims process works at all with respect to any damage caused by the USPS or of an item shipped via USPS. It sounds to me that maybe the carrier shouldn't have driven into your yard to throw the battery near your porch. I don't know the rules about package deliveries on a rural route. In one way, it's good they tried to deliver a package that wouldn't fit in the RR mailbox at the highway. A possible negative is that your yard became damaged due to this. I wish you well but I don't know what type of satisfaction you'll get from the USPS. I don't have a lot of faith in their bureaucracy or claims process. I hope to be proven wrong.

575 Votes

Good Morning.
My mail box is a slot in front door. Up until 3 months ago, there was never a problem with delivering my mail there. Now my mailman has told me I have to have my mail box in the back, so that he doesn't have to walk up my steps.

Asked by Matt over 10 years ago

Matt, I am not familar with any real details about where a mailbox has to be with regards to steps. I just know that the box needs to be accessible to the letter carrier. I have never heard anything about steps being an issue. You may call the post office to ask if there is any regulation about the placement of a mailbox or mail slot. If they give you an answer that seems like it is made up, you may ask to see where this regulation is in writing or ask for the number to the regional or area office that oversees your local post office. Without having any more information than what you provided me, I'd say that the request by the mailman is invalid, but I just want to reiterate that I'm no authority on all of the rules on this subject. Thank you for writing.

573 Votes

When do you deliver packages to 2011 pembrooke drive on Wednesdays

Asked by Juliana over 10 years ago

Juliana, This question is too specific for this message board. I don't think there is a way to find out when packages are delivered to a certain address on a certain day. Carriers have prescribed mail routes but the time of day that items get delivered varies. Some days a route is delivered by several different people due to staffing issues so it's hard to say when they will be at a certain address. Our post office has an end of day deadline where they would prefer that all letter carriers are back at the post office by 5PM unless there are extenuating circumstances like high volume, short staffing, mechanical breakdown, etc. As a coincidence, I grew up near a Pembrook Dr in Stony Brook, NY, but it's not the same one you are referring to based on the street spelling and the house number. Thanks for your inquiry.

573 Votes

my mail carrier mis delivered my mail to my neighbor and she threw it in the garbage. what can i do? mail has tracking but was not insured

Asked by joek over 10 years ago

I am not sure what can be done re: the mail that has been thrown in the garbage. How do you know it was misdelivered and thrown away by your neighbor? If you are sure it has been misdelivered, you may want to call a delivery supervisor at your local post office to report it. They could then ask the letter carrier about it and make him/her more aware of their delivery quality in the future. As for the missing mail, I don't know of any recourse. Thank you for your inquiry.

572 Votes

Saw the post about disgruntled workers, and was wondering, aren't disabled vets given a higher score on the test? Maybe some had PTS or something?

Asked by Kathyc about 10 years ago

Disgruntled workers abound at the USPS but I can't say it's better or worse than other companies. I don't feel that our immediate supervisors and our postmaster are that kind to us but I'm sure it could be a lot worse. Overall our union has done a good job protecting our work rights and negotiating for a fair wage and benefits, but you will have complainers and unhappy workers no matter what. Years ago, veterans were given 5 pts preference on Federal Civil Service exams and 10 pts if you were a disabled veteran. I don't know if that still applies and if it also is in effect for exams at other levels of government. It's hard to say what makes a veteran disabled, but I'm sure Post Traumatic Stress Disorder qualifies in certain cases. Thanks for writing.

572 Votes

i mailed a letter on tuesday morning in the box in front of my apartment complex (i live in lancaster pa) 2 head to south carolina. it is now saturday night and she has no received the letter. i am wondering if this is rare or if something is wrong?

Asked by kyle about 10 years ago

Kyle, I think the normal amount of time for a First-class letter to get from Lancaster, PA to Charleston, SC, would be 2 days. From what you wrote it has already been 4 delivery days and the letter hasn't arrived. I don't know that it's rare, but it exceeds our service goal as far as I know. Are you sure you addressed the letter correctly and completely? Letters still get lost in the mail, missorted, misdelivered, destroyed by our automated sorting machines, etc. but that is all a very low percentage of the amt of mail processed.

572 Votes

SENT A REGISTER LETTER IT SAID LAST WEEK LEFT NOTICE. TODAY IT SAYS DELIVERED DOES THAT MEAN THEY PICKED IT UP

Asked by MISSY over 10 years ago

Missy, I believe that the information you are getting online is correct with regards to the question about the letter being picked up. It means either the addressee went to the PO to pick up the letter you sent them or they signed the PS 3849 (notice of attempted delivery) and the letter carrier then re-delivered the letter on the next delivery day. Either way, it means that the intended recipient received the letter you sent.

572 Votes

How do I get the full name of my postman. He won't give me his last name.

Asked by dhflannagan over 10 years ago

I am not sure how you would get the full name of your postman. I read that he won't give you his last name. I have no idea whether or not he has any obligation to do so. I gladly would give it out, if asked. It is also on my ID badge that I wear. I feel that it should be available to the public, but I am sure you will find great disagreement among my colleagues. If you were to call the PO and ask them, I have a feeling they wouldn't give it to you either. Some people get very private about certain matters, yet they will join Facebook and broadcast a lot about their personal lives. That's about all of the insight I have on this subject. Thanks for writing.

569 Votes

what happens if I have a P.O. Box and I leave town for a while and my box expires before I return?

Asked by Seejay about 10 years ago

I don't know the answer to this question. Maybe you can renew the PO Box via check or credit card. The USPS main customer service phone # is 800-275-8777. If you can manage to get a human on the phone, maybe they can help you further or send a msg. to the PO where your PO Box is located to say you are out of town and will renew it upon return. There is probably a small grace period, but I can't say for sure. If you don't get in contact with the PO and don't renew the PO Box rent, any accumulated mail will likely be returned to the sender with a label stating "Box Closed, No Forwarding Order".

569 Votes

I want to be a mail carrier (am 19 yrs)
How many hours do you work a day.
How much is starting pay for an hour?

Asked by albert over 10 years ago

Albert, your message posted 2x so I will answer it once and then copy and paste it. I currently work 7 hours a day as I am on a limited schedule for personal reasons. A regular city letter carrier can expect to work 8 hours per day (plus 30 min. unpaid lunch), 5 days per week. The 5 days may not be consecutive since mail is delivered 6 days per week. As a new hire, you will likely be a CCA (city carrier assistant) who has a very varied schedule and I'm not sure they are guaranteed any hours. I believe starting pay is about $16/hour for a CCA, with very few benefits, if any. Once you are promoted to a regular city carrier, the salary increasea to about $23/hour and tops out at about $28.50/hr after a certain amt. of years. These salaries are set in accordance with a labor agreement between the USPS and the National Association of Letter Carriers (NALC), which is our union. You also get benefits once you become a regular city letter carrier as opposed to a CCA. If you visit the website www.nalc.org they have pay charts listed or you can probably just do a google search or look on www.glassdoor.com. Good luck in what is a pretty good career in my opinion.

565 Votes

I would come home to an empty mailbox after work. How could I find out if mail was delivered to my house to my house the day before since I work dawn to dusk? I suspect high school kids stealing my mail when I am not home.

Asked by samantha about 10 years ago

Samantha, I don't know how you would find out whether or not mail was delivered to your house on a particular day. There are days when people receive zero mail. Is there any mail that you are expecting but don't get? Have you heard of anybody else with the same issue? It is illegal to take mail from mailbox that doesn't belong to you so I would hope the HS kids wouldn't take that chance, but I realize it does happen sometimes. Another option would be to rent a PO Box where your mail is secure. It is, however, an added expense and may not be overly convenient. While I can't comment on your personal situation, I don't think theft of mail is terribly common. I have been accused in the past of living in a fantasy world.

565 Votes

How much snow is too much in front of the mailbox? I live on a busy street and don't want to get hit by a car shoveling 6" of hard snow. I haven't received mail in two weeks! Is my mail carrier just too lazy to get out of the truck? What should I do?

Asked by Aly about 10 years ago

Aly, I don't have a definite answer for you. If the letter carrier can't approach your mailbox without having to get out of their vehicle I don't believe they are obligated to get out of their truck to deliver the mail. You may look at it as being lazy, but picture that scenario several hundred times in a day if each of their delivery mailboxes were in the same situation. This would take a much longer time for the carrier to complete their route. While your mail isn't being delivered I wonder if the letter carrier is taking the accumulated mail each day just if case your mailbox is approachable. If not, it is likely being held at your local post office. While I can appreciate the safety concern about you not wanting to risk getting hit by a vehicle I'm not sure what the solution is. I'm not sure if the delivery vehicles in your town are the same LLVs (long life vehicle) that I use for mail delivery, but if they are I can tell you that are very poor handling any snow or icy conditions. It's possible your letter carrier doesn't want to risk getting their delivery vehicle stuck in the snow, especially on a busy road. Winter can be a very frustrating time to be a letter carrier given some of the poor equipment we are given relative to the road conditions.

564 Votes

I have recently mailed a letter through one of the blue mailbox near my neighborhood.Its been 4 days now and i went to check online to a website called MailboxMap.com near my location.To my suprize, I did not see the bluemailbox i mailed to on theMap

Asked by Victor about 10 years ago

I don't know the accuracy of the website mailbox.com. I don't believe it is sanctioned by the USPS. Either way, if you dropped a letter in an official USPS collection box, you can rest assured the mail would be picked up and sent on its way. Where was the letter going to? It can sometimes take up to a week for a letter to reach its destination but 1-3 days is the norm if properly addressed and had sufficient postage. I recommend a bit more time and hopefully the letter will reach its destination.

563 Votes

If the mail already came, and USPS tracking say's my package will be delivered today, will another Mailman be coming to drop off my package or no?

Asked by johnny about 10 years ago

I don't know the answer to that question. I didn't know that the USPS tracking says that a package is going to be delivered today. I have actually heard that when a package gets to the destination Post Office and is scanned "arrived at unit", maybe it's soon thereafter that it also says "out for delivery". It's possible that another letter carrier may deliver the package as part of a parcel post route or somebody just delivering a few packages. It depends how large the office is and their staffing levels if you will get that second delivery. Hearing that you are saying the tracking says your package will be delivered today I hope it was.

563 Votes

We have been on vacation for 2 weeks and forgot to put a hold on our mail. We live in an apt, so our mail slot is fairly small. We came back and found that our mail slot was full and some of our mail was left in the junk cubby underneath. Is that ok?

Asked by Jonathan Rossen over 10 years ago

I am not really sure of the procedure that your letter carrier is supposed to follow if your specific mail slot becomes full. I understand that they probably didn't want to bring it back to the PO where it can be held usually up to 30 days before being sent back to the senders due to a full mailbox. The carrier probably felt that it was a safe environment to leave it in the junk cubby even though that area was possibly accessible to anybody. I hope that no mail was missing that you can tell. You made no mention of that so I presume you think it was all there. Technically the letter carrier should have been on the safe side and brought the mail back to the PO since you live in a multi-unit building, but I often have the "no harm, no foul" attitude meaning it's no big deal as long as nothing looks as if it was tampered with. I know that others will disagree with me on this comment. It is similar with packages to be delivered. In the area I work in, it seems to be a very safe suburban environment so parcels are left when nobody is home as long as there is no signature required. In other areas where mail/package theft may be an issue the USPS may require somebody at an address in order to release a package.

563 Votes

Hi. As a flight attendant I travel a lot for work & I put my mail on hold while I'm gone (5-6 days at a time,3 times a mnth). I know there are no limits to how many times you can put your mail on hold, but is this ok? Don't know what else to do. Thnx

Asked by jx over 10 years ago

JX, what an exciting career you have. I happen to have a lovely girlfriend who is also an FA, so I can relate to you being gone for several days at a time. It is fine to put your mail on hold as frequently as you do. You probably have read online or on the card you fill out (if you request your mail to be held on a paper "Authorization to Hold Mail" Card) that there is a minimum of 3 days and a maximum of 30 days to hold your mail per request. From what you've described you are following those parameters. The only other suggestion would be to rent a PO Box if you don't want to keep putting the mail on hold. It does cost money to rent a PO Box, but there is a high level of convenience knowing that your mail is secure no matter how long you are away and you don't have to fill out a hold mail request each time you travel. Furthermore, many PO have extended hours as to when the lobby is accessible for PO Box Customers can retrieve their mail. Thank you for writing and safe travels!

560 Votes

I'm moving to a new city, to a new home which has a mailbox. Ive previously always had a PO BOX. My question is, Do i need to contact the post office that ill be moving in and getting mail there, or just have my mail transferred and it should arrive

Asked by Matthew about 10 years ago

Matthew, the mail being transfered from your old PO Box to your new address should just be delivered when it arrives with your new address on the envelope. It wouldn't hurt to contact the new PO to where you are moving, but isn't necessary. Whenever I see a new name at an address that I'm not familiar with, I will almost always just deliver it and if it happens to be in error, the current resident will often leave that mail out for me with a note saying "person doesn't live here". In your case it sounds like you are moving into a place that is going to be vacated by someone else. When that happens, I'm usually expecting a new name at that address so I will just deliver the mail with the new names without any advance notification of the new resident. I hope this helps. Good luck in your new home.

551 Votes

Had a package to be delivered it was shupped on 2/10/2015 with no update on usps side since EMS site says sent to jf. No other. Updates is this normal. No sign of customs scan at all .

Asked by Jarvis christian almost 10 years ago

The USPS help/customer service phone is: 1-800-275-8777. I don't know how helpful they will be since they generally have access to the same info you do with regards to mail tracking. I am not sure if you are the shipper or the recipient. Regardless, it sounds like it has been a long time since there have been any updates. I assume by JF you meant JFK. I guess the only advice is to wait for the item to appear somewhere. After that, I'm not sure what can be done.

480 Votes

What is the best way to contact my postman. The past two days my mailbox in front of my house was open yesterday it had mail today no mail. I just want to make sure no-one is stealing my mail. It is just odd it is closed when I leave for work.

Asked by Mistyk32 about 10 years ago

MistyK, the best way to contact the postman would probably be to leave a note in the mailbox asking them to please make sure the mailbox is closed after they make a delivery. They really should be doing that anyway and maybe it was a replacement carrier if this is an uncommon occurrence. I'm not sure the postman will even see the note or respond to it. Of course I can't say for sure whether or not mail is being stolen, but in most areas this is a non-issue. Another way to contact your postman would be to call the USPS customer service phone # where they can likely relay a message to your postman or give you the direct phone # to your local PO. The national customer service phone # is 800-275-8777.

472 Votes

If you receive a postage paid letter from a non-profit org.,can you then forward the same envelope to someone without any added postage? Or does the pre-paid only cover one recipient,in this case myself?
thank you-

Asked by David B. about 10 years ago

David, if the letter is addressed to you from the non-profit org. and it says "postage paid" in the indicia (the square usually on the upper right hand corner of the letter you are referring to), you may not forward that letter to another recipient. It is postage paid for the letter to get to you and that's it. Any additional mailing of that same envelope would require first-class postage put over the indicia. I would recommend using an entirely new envelope.

472 Votes

Is there a bathroom on your mail truck? I mean, you got to go so time during your full day of work don't you?

Asked by Sally over 9 years ago

Great question and you are correct about having to use the bathroom during the course of the delivery day. We don't have a bathroom in the postal vehicle, though that would be a nice touch. When I need to use a bathroom, I usually drive to an office building, gas station, or library near the route where I deliver. I also deliver mail to a dentist's office so I can use their toilet when the office is open. The next method some will find gross, but I wouldn't necessarily agree. Some males carry around bottles with them and will discreetly urinate in them and then dump out the contents when they get a chance. It's pretty easy to do in the environment I work as there aren't many people around and one can go inside the back of the postal vehicle for privacy. It's also a good idea to carry hand sanitizer or handi-wipes for use after urinating. As far as what woman do, I'm pretty sure it's not that simple and they must usually find a facility to use.

467 Votes

If a certified is thrown in the outgoing mail by human error will it come to the post office the next business day in the dps or in some form back to the post office.

Asked by jvitto almost 10 years ago

I think the letter that was accidentally thrown in the outgoing mail, even if it was a certified letter, would come back the next business day or the day after either via the DPS or the registry clerk. It would rarely be the case that the letter would just disappear. At least that's what I hope would happen.

466 Votes

Is it possible for mailman to obtain my po box mail from post office on the sly and give to member of my family who wants to know what I am receiving in po box? I am missing mail from po box and I am concerned this might be the case.

Asked by Bella B. about 10 years ago

I would suggest that would be illegal to do. Mail that is addressed to a PO Box should stay in the PO Box until picked up by the boxholder. We have no rights as a letter carrier to go into the PO Box, remove mail, and give it to a member of your family. I'm not saying your carrier isn't doing this, but they would be risking their job to do what you've described. If mail continues to be missing you may want to bring it to the attention of a supervisor or the Postmaster of the office where you receive your PO Box mail

465 Votes

When do I get a new mailman I'm having issues with mine do you guys ever change routes

Asked by Gadgetsystem over 9 years ago

That is a good question which I can basically break down into a simple answer: there is no set time for switching routes for letter carriers. The system for assigning routes comes down to seniority. If a letter carrier likes the route that they have they can stay on it indefinitely for the most part. If the office goes through some route restructuring (like the territory that makes up a route changes) then you may get a new mailman. When carriers retire or leave the PO for any reason, their route goes up for bidding and the most senior letter carrier who would like that route assignment can choose it. At this point your mailman could move to another route if they want to and they have enough seniority. Some letter carriers could stay on their routes for 25+ years if they choose to. If you are having serious issues with your letter carrier, you could mention it to to them if you ever see them or you could call the delivery supervisor at your local PO. I'm sorry you are having issues with your letter carrier. There are many among us who don't do a great job or just have a bad attitude.

465 Votes

What would happen If a package (that was ordered in the month of November, Delivery was in the month of December) was delivered to an old address. Though you moved to a new place? What would I need to do?

Asked by Brandon about 10 years ago

I don't know that you would actually get the package that was delivered to your old address. Once it is delivered there, it'd probably be up to the recipients to return it to the USPS saying you no longer live there. If you put in a forwarding request for mail to go from your old address to your new address the package should have been forwarded as well. I would contact the sender and ask if you could get a replacement item because the first order went to your old address. I am not sure that you would get a replacement because the item was shipped to the address you gave them.

465 Votes

Our post office in Virginia allows workers to wear their own clothes, why is this? One wore shorts so high I couldn't believe. The other wears street gang type clothes. Including a doo rag and his hat turned backwards! How can this be allowed?

Asked by BunniesQuestion about 10 years ago

If an employee is a newly hired CCA (city carrier assistant) they may not have yet received a unfiorm allowance and therefore not bought any USPS clothing. I think once probation is passed (90 days) they can purchase uniforms. Rural Letter carriers never need to wear a uniform. That being said, those not yet wearing a uniform shouldn't dress inappropriately or wear gang-type clothing (in my opinion). It would be up to the PO management to enforce this, but I've seen them be lax about it too frequently. Once an employee can purchase their uniforms, they should only be wearing USPS-approved clothing and not wearing any hats backwards. I personally hate gang-type thug looking street clothes, but it is up to the management to enforce this. Most carriers where I work dress in uniform daily and keep them moderately clean (I'm looking in the mirror when it comes to the subject of uniform cleanliness as they get dirty so easily). Thanks for this question.

464 Votes

It I Leave A Polymailer Bag Inside My Mailbox Will The Mailman Get It ?

Asked by Evette Ponce almost 10 years ago

I am not exactly sure what a polymailer is but as long as there is postage affixed or prepaid postage printed off the internet or a prepaid return shipping label the letter carrier should take it. We do this all the time with home-based business that sell on eBay, etsy, etc. Please just make sure the item to be mailed is visible to the letter carrier.

463 Votes

Just a question. I send out postcards every other week on Friday do most postcard going to differents states typically arive on Monday? And does using a 9 digit zip code speed up the process?

Asked by Andrew almost 10 years ago

If you mail out the postcards on Friday, they will generally arrive Monday or Tuesday depending on how far away the destination is from you. The USPS has been talking about a change in what is called their EXFC standards so First Class Mail that used to take 1-3 days may now take 2-4 days. I'm not sure if this is in effect or not. With regards to using the 9-digit ZIP code I don't believe it speeds up the process. If your postcards have printed addresses on them, our OCR (Optical Character Reader) probably would have no problem reading the address, spraying a bar code on the envelope and sending it on its way expeditiously. Most addressing software programs now produce an address with a 9-digit ZIP and standardized address. If you look at a lot of the mail you receive, it likely has the 9-digit ZIP code on it. We call it ZIP + 4, but it's the same thing. This codes the destination address down to a pretty small group of addresses within a ZIP code. I believe in some cases PO Boxes each have their own specific ZIP + 4. Thank you for your question.

463 Votes

I lost my mailbox key (cluster). I called USPS and they said that if I leave a note for the carrier, he could replace the lock. Is it true or do I have to find a locksmith?

Asked by Nicole about 9 years ago

I don't think you need to hire a locksmith to replace the lock to a cluster mailbox, but to be honest I don't really know the procedure as to who maintains the boxes. It may be the USPS or it could be the complex/apt/condo management. I believe the lock may have to be changed because I don't even know if spare keys are held anywhere. If it is true that a letter carrier can get the lock changed I don't know the length of time that this takes though I imagine it is common for mailbox keys to be lost.

462 Votes

Are mailmans allowed to ask for surnames and how long have you lived in your residence? It's just very odd for a mailman to knock on the door and ask for details. If you find this odd, what can you advice me to do to stop him from doing it again?

Asked by Gtan2 almost 10 years ago

I do find it odd to ask questions like that, especially the latter one. I mean if they were to explain why there were doing that it may help you understand the reason. If I'm not sure of a surname is valid to be delivered to a particular address, I may ask a person at that residence if this is a "good" name to deliver. That'd probably be the end of my inquiry unless the person wanted to offer more info. If you don't want the letter carrier asking you questions like that, please say I don't need to provide that information but the mail you've been delivering is valid (or invalid as the case may be. The flip side might be that they may not deliver a name they aren't familiar with if you don't say it is valid or not, though I think the mail should be delivered as addressed unless told otherwise. We aren't the police with regards to knowing who lives where and how long.

461 Votes

I was also wondering...The flag on my mailbox is broken. Is there another way to let the mailman know that there is outgoing mail? Or should I either buy another flag or put a note saying there's out going mail?

Asked by Izzy over 9 years ago

I don't know the answer to this, but if you bought a replacement flag that is able to go up and down, it would certainly help. As long as I'm stopping at a house to deliver mail and there is outgoing mail which is easily visible I will know to take it with me whether or not a flag is raised. The possible confusion comes on a day where there is no mail to be delivered to your address. In that case a letter carrier may not stop if there is no flag to notify of outgoing mail. Where I deliver mail (Long Island, NY) most addresses receive some type of mail daily (a local flyer or gov't mailing, advertising, etc) so this is rarely a problem. In your part of TX, this may not be the case so I can't really comment on the significance of having an operational flag.

460 Votes

I am working as mailman 3 months now i feel that when regular mailman given tough time or in their absence they look for CCA to help them, they send them 3 or 4 different locations to complete with time frame but i think time is not real

Asked by eric over 9 years ago

Eric, I do understand what you mean. It's like they look to the CCA to clean up the table scraps when a regular is out on sick or annual leave or can't finish their route. This is the nature of being a CCA. It's important to be flexible in your availability and willingness to go help other letter carriers. With regard to the time frame to complete 3 or 4 different pieces, it's important to not get too caught up with how long they say it should take. As long as you are going at a reasonable pace and not wasting time by using your cell phone or talking too long too customers, the management can't do much too you. It sounds like you have passed probation which is good. They also need to take into account that it takes time to travel between the locations you are assigned to go to. If they give you a hard time about how long it takes to complete a section, I would respond that you are doing as best as you can. Please just deliver the mail safely, accurately and be organized.

460 Votes

Dave , I recently sent off some mailed that I marked please forward with the new address to the side but I found out it never reached the person, I was told I didn't cover up the old adress or bar code how can i track this mail or receive it again.

Asked by Annie over 10 years ago

Thanks for your question. Usually, we don't honor handwritten forwarding requests on a piece of mail unless the person requesting it puts on postage in addition to the already "used" postage on the letter when it was originally mailed. It is true that if the original bar code isn't covered up that the mail may not be sent to the "forwarded" address either. The best way for a previous tenant/resident to receive mail via the USPS forwarding system is to submit an official change of address application either online at www.usps.gov or via a paper form available at any Post Office. I know this is a bit lengthy of answer to your original question. The bottom line is that I don't know how you can track the mail or receive it again. It is possible that it was returned to the sender.

458 Votes

If you go to deliver mail but see there is a For Sale sign out by the mailbox will you keep the mail or still deliver it to the mailbox?

Asked by G-hoard almost 10 years ago

When a house is for sale, I will continue to deliver mail there unless the current owner/occupant has moved out and I don't see a new name on incoming mail. In this case, I mark any incoming "resident" mail as "vacant" and either discard it or return it to the sender depending on the class of mail. Once I see a new name on incoming mail, I commence delivery to that house. I don't know if this is the correct procedure, but it seems to work out fine. Thanks for writing.

457 Votes

Does a mailman deliver mail everyday? Like to the same address? What if you live in an apartment and lost your key, could you ask a mailman to open it for you or even deliver it to your suite?

Asked by Kailey almost 9 years ago

As long as there is mail to bring to any address we deliver 6 days per week (Mon-Sat). It's not always the same letter carrier who goes to the same address each day but it often is. If you live in an apartment and lost your mailbox key, I don't know that the letter carrier would open the mailbox for you or make any special delivery arrangements to deliver it to your suite or apartment unless they knew who you were and were willing to help until a replacement key could be acquired. I'm not even sure who would get you a replacement key, but I think it is the building management or the landlord.

457 Votes

i live in pearsal tx does mail pass new years

Asked by victor almost 10 years ago

There is no regular mail delivery on New Year's Day.

457 Votes

lost a certified in outgoing mail, when came back from route will it come in dps or back to post office. could they discipline me or just let it go if the letter turns up

Asked by jvitto48 almost 10 years ago

I would hope they let it go, but I can't say for sure what will happen to you. It should come back in the DPS or via your registry clerk. Hopefully it won't just disappear. I haven't heard of anybody being disciplined for this, but I work in a pretty small environment and don't know what happens in other offices. I hope it shows up, works out for you, and learn to be a bit more careful in the future with the accountable mail.

455 Votes

I did a temporary forwarding address online 3 weeks before we left. My neighbor found the postman had taken off my mailbox blocking material & stuffed a whole lot of mail in it. Can my neighbor just put my new address on the mail & redeposit it?

Asked by Phil about 10 years ago

That's good that you have a neighbor looking out for you. I don't know why the letter carrier would do what he did. Is it possible they didn't receive your forwarding order? If you did it online and received a confirmation then they likely got it. Furthermore there should be zero mail in your box if you have a temporary COA in effect and there are no other residents at your house who are receiving mail. It sounds like an oversight or carelessness. To answer your question, I would say no. Mail has to go through our CFS (computer forwarding system...or centralized forwarding system) to be redirected. You aren't allowed to handwrite the new address and then just redeposit it. One suggestion I have is for the neighbor to rubberband your mail and leave it in either your or their mailbox putting a note on top saying "please forward this mail as this addressee has a temporary COA in effect and no mail should be delivered to your permanent address until further notice". I hope that works out for you. Thanks for writing.

454 Votes

Hello-

I live in a standalone condo complex with 4 units, and I keep getting mail from certain senders for the owners upstairs because they seem to have specified my unit #. I left a note for them to fix this, but it has not stopped. What can I do?

Asked by Liz about 10 years ago

I dont know what you can do for sure to stop the owner's mail from being delivered to your unit if it has your apt # on it. Your neighbor may have contacted some companies to get them to change it, but I imagine names and addresses are often sold from one company to the next which results in the wrong address being distributed to other mailers. You can put a note in your mailbox saying "please only deliver mail for (insert your name(s) here" and that may stop your neighbors mail from being delivered to you. You are correct that it is your neighbors responsibility to advise senders of their correct address if the want to receive their mail.

454 Votes

Mailman, My son mailed a letter to a bank and forgot to put a stamp and sender's address. Please, how do I get back the letter so I can mail it properly.

Asked by Emem about 10 years ago

The letter will not get to the bank because there is no way for the USPS to know where the intended address is. The fact that there was no postage on it also doesn't help matters. I don't know how you will get the letter back unless you put your return address on the envelope. If that is the case the letter should eventually be retuned to you for an address and proper postage. I can't guarantee how long it will take to get the letter back, but you should get it returned eventually. There is no way to track where that letter is. Thanks for writing.

454 Votes

Are certified letters delivered on Saturdays?

Asked by Baglet about 9 years ago

Yes, certified mail is attempted on Saturday to be delivered. A person must be present to sign for Certified Mail items unless prior written authorization has been given to the Post Office by the intended recipient. Certified Mail is considered accountable mail meaning the letter carriers have to sign that they received the certified mail and then at the end of our shift we must return the attempted certified mail (if nobody was available to accept it at the delivery point) or return proof of delivery (now done electronically) to the registry clerk at the Post Office.

453 Votes

What's the best shoes you say would be best for a CC also I wear size 15

Asked by Mr. OKC about 9 years ago

Getting that large size shoe may require a custom order. I was just at the website for US Uniform Company. One of the items I looked up only went as high as size 14. I only looked at one type of shoe. I buy Rocky or New Balance Black leather low top athletic shoes for walking. They will have the mandated SR/USA tag if purchased through an authorized uniform vendor. I can't say any one shoe is better than the other since I don't recall every being uncomfortable in any of them. I don't remember the brand but some definitely wore out faster than others resulting in an expensive (usually more than $100/pair) replacement order. I probably go through at least 2 pair of shoes per year and walk about 5 miles per day on my route, 351 residential deliveries to their door.

453 Votes

If i put money in the letter and sent it by mailing to my neighborhood would the postman see the money that is inside and still it

Asked by shien hwee about 10 years ago

It is generally not a great idea to send cash through the US Mail but I think it is highly unlikely that a letter carrier would be the one to steal anything out of the mail. Most of us don't even think twice about what is inside an envelope as we get probably a couple of thousand envelopes each day to deliver. It is also unlikely for a letter to get stolen at all. If you are concerned about this and still want to send cash in an envelope I would wrap the money in a sheet of paper so it can't be seen through an envelope. If it is inside a greeting card we wouldn't be able to see it.

452 Votes

Today is 11/28/2014 will ?the mail be delivered today

Asked by trina about 10 years ago

Yes, mail is delivered Monday-Saturday every week of the year except for 10 Federal Holidays observed by the USPS.

452 Votes

I mailed an document from new york to china by global express guarantee service via USPS. But it said my destination address was wrong. However the shipment wasn't even sent oversee, how could they tell the address was wrong?

Asked by Daniel about 10 years ago

I am not sure how the global express guaranteed product works. I am not sure if there is a database that the USPS uses to know this. The transportation and delivery is provided by FedEx Express so it's possible they also know that the address was wrong. Hopefully you will get the document back, but I'm not sure that you qualify for a refund. That information can be find on the website about.usps.com and do a search for money-back guarantee for GXG.

451 Votes

Hi. I was wondering about if there is a way to get my mail early. I need to leave for holiday travel tomorrow and my mailman doesn't come till almost 5 pm. Do you have any suggestions?

Asked by mcmjuly about 10 years ago

I don't know if this would work and I generally don't like customers doing this but you could possibly find your letter carrier on their route earlier in the day and ask for it. Please understand that your mail could be somewhere not easily accessible in the delivery vehicle and the letter carrier may not want to make the effort to get it out for you. I rarely have anybody ask me for their mail early so I can't tell you how I would handle it. Is your mail that important that you can't wait until you return from holiday travel to retrieve it? Many people go days without taking in their mail from the mailbox. My recommendation would be to not ask for your mail early but it wouldn't hurt to try if it is that important to you. Happy Thanksgiving and travel safely.

451 Votes

How much does a mailman start at money wise if they have 7 years prior service. ( military )

Asked by sam almost 10 years ago

I am not sure of the prior military service will help you achieve a higher pay scale, but it does count towards US gov't service with respect to retirement. The starting pay is apprx 16.50 an hour and full pay is currently 28.50 per hour. When you are hired, the position is a City Carrier Assistant. If you go to www.nalc.org and search for paychart that should help you.

450 Votes

My mailcarrier is also my neighbor. She bypassed my mailbox during her normal delivery. Then went home stay in her apartment for less than 20 mins. She went out by her garage then came back with my mail then deliver it on my mailbox? Is that legal?

Asked by Cj over 10 years ago

I won't comment on what is legal or not as to the order a carrier delivers the mail or where they take mail before or after a lunch break (if this was a lunch break.) The legality of what a carrier does is not something that I'm well versed on. I think that with their normal delivery they shouldn't be bypassing your mailbox without a logical reason. Is this an every day occurrence, or just once? If it is every day and you don't feel comfortable with what they are doing you certainly can inquire at the PO or ask a delivery supervisor as to why this may be happening. As a carrier I strive to maintain the highest level of professionalism and deliver mail in the prescribed order as to not appear to be doing anything wrong. I would never bring anybody else's mail into my apartment. I am not just not completely sure what, if anything, you are complaining or concerned about. I don't know the relationship that you have with your neighbor/letter carrier and whether or not you could ask them about this. Thank you for your inquiry.

450 Votes

Why would a mailman approach me and ask for my last name, is this normal, then asked if there were any other last names different then mine at my house? They deliver to an address #, correct? So why the nosey mailman with regard to name status?

Asked by DWR about 10 years ago

I don't believe this is as nosy as you think. You are technically correct that we deliver to an address, but sometimes there are names that previously resided at an address who have moved years ago and the mailman may want to have that mail returned to sender "Unable To Forward" because the mail forwarding period has expired. I will do this on occasion but I may not ask directly what a person's surname is. If I see a person at an address and at the same time I see a name on a mailpiece that I'm not familiar with, I may ask the person if the name on the mail is valid to deliver there. It is possible that the mailman just wants to deliver the mail correctly and may not have been nosy, but I can't say for sure. When in doubt as to the proper name at an address, I will often just deliver the mailpiece in question and hope that the residents will advise if it isn't correct. Thanks for your question.

448 Votes

While competing for a CCA position I tested positive for marijuana and didn't contest.

Will this prevent me from being considered for DOT jobs like city bus driver? Do I have to disclose the failed test to other employers?

Asked by green pee about 10 years ago

I don't know the answer for sure green pee (clever name BTW). Do you think you could reapply for a USPS job in the future? I would think so after a certain amount of time has passed and are then retested. As far as jobs go with other agencies or employers I don't know. It may depend how they ask you about it on their applications. I haven't heard of any type of central database that potential employers could check to see if you have failed a drug test. This is a very interesting topic as well since marijuana use is now legal in 2 states and I think it will be an upward trend in other states legalizing it as well. I don't think this means an employer has to tolerate it and when the job involves operating a motor vehicle I can see them being more careful in who is hired. So maybe it will be a good idea to lay off the weed for ahwile if it means the difference between getting a job and not.

448 Votes

Can a mail carrier write my house number on the outside of my mailbox with a sharpie?

Asked by Steven over 9 years ago

I don't know if they can do that, but I would do it if it weren't clearly posted on the house or on the mailbox. This is important so that the letter carrier can deliver the mail properly. I am very big on communication so that anybody can fill in on any route and deliver the mail properly. As far as marking the house number on the outside of the mailbox, I don't know that it is necessary. A sticker on the inside lid or inside the box that clearly states a house number should be fine.

448 Votes

I want to know if I have primary residence in one place and I realized that I need to send a piece of mail out but I'm out of town and I need to send this mail immediately. Can I put my primary address but be able to send it out in a different city?

Asked by daushund Iover over 10 years ago

Certainly. You may mail a letter from anywhere to anywhere as long as you apply the proper postage. You also can put your primary residence as your return address even if you mail the letter out from a different address.

448 Votes

According to union standards how many hours can a postman be required to work daily?

Asked by Martha Archer over 9 years ago

I don't know the answer to this. The most I've seen in the office where I work is 12 hours in one day and that isn't too common. A standard work day is 8 hours plus lunch (usually :30). There are pay changes when you work more than 8 hrs but I've never heard of an actual maximum number of hours to work in a day.

447 Votes

Will ?the mail be delivered today

Asked by trina about 10 years ago

Yes Trina, mail is delivered Monday-Saturday every week of the year except for 10 Federal Holidays observed by the USPS. Black Friday is not (yet) a Federal Holiday. ????

447 Votes

my mail carrier says he can not “leave notice” for Amazon packages if i don't answer at my apartment. he has to leave the package at my door. i had one stolen once and don't want package left. there is now office

Asked by David over 10 years ago

David, i don't know the answer to resolving that issue, but it does seem wrong for the carrier to leave the package at your apt. door if you don't feel it is safe for that to be done. You are saying there is now an office? Do you mean an apt. rental office that would accept your parcels is available? Maybe a sign could be said to leave packages at the rental office. I don't know that your letter carrier would do that. Finally, your letter carrier is correct (at least from the perspective where I work) that we are just to leave Amazon parcels at any address and not scan it "attempted". We scan it delivered even if they are on a vacation hold and then we hold the parcel at the PO until delivery to this address has resumed. This doesn't make sense if you live in area where a secure place to leave a parcel isn't available. Another option may be to rent a PO Box for your parcel deliveries but that requires time and an additional cost. Thanks for writing.

446 Votes

If something is sent to the wrong carrier facility, how is it solved?

Asked by Jewelia Stout about 10 years ago

It is very common for mail to arrive at our carrier facility but it should have been sent to the one where the mail is addressed to. If that happens, the clerks in our office will put all of that mail (and packages) into a piece of postal equipment labeled "misspent mail" or "loop mail" and be sent back to the processing plant. Usually it will then be sent to the correct facility the following day.

445 Votes

To Postman-
When you send the Business Reply envelope,is it still stamped at the post office with time/date and location?
Thanks-
David B.

Asked by DwB44 over 9 years ago

Not usually. Business Reply Mail is sent to a mail processing facility like all other outgoing mail. When it gets there I'm not exactly sure how it's processed but I think the bar coding on the envelope might separate out BRM so it doesn't have to go through a canceling machine. I just know that a local PO has nothing to do with stamping the date and location on it. What the actual envelope looks like at the receiving end I don't know.

445 Votes

If annual leave is 440 hours carry over per year. My question is if a carrier has 10 weeks 400 hours for 2015, he can carry over 4 weeks or 160 hours for 2016 calendar year? bc he didn't carry over 440 only 160. please clarify

Asked by jvitto48 over 9 years ago

I don't fully understand your question, but I will tell you what I know. For the leave year (which is slightly different than a calendar year since it goes by pay periods), the maximum annual leave that a FERS City letter carrier can carry over is 440 hours, the equivalent of 11 weeks. Any leave accumulated in the 2015 leave year that would bring the AL balance to greater than 440 hours would need to be used by the end of the 2015 leave year or be forfeited. In your example a carrier that has 400 hours in 2015 can only save an additional 40 hours of AL to be carried into 2016. The remaining 120 hours (assuming they received 160 hours during 2015) would have to be used by the end of the 2015 leave year or be forfeited. Another way I read your question is that you are asking if a carrier begins the year with 400 hours and wants to carry over 160 hours into 2016, would that be okay. The answer is yes because 160 hours of AL is under the 440 hours maximum leave carryover.

444 Votes

Mister mailman. I am only 8 yes old and am curious if a mailman delivers mail then who delivers his mail and Is it possible for mailman to actually pick up their own mail?

Asked by annonomous almost 10 years ago

Hello, I'm glad you have an interesting question at such a young age. Usually another mailman delivers the mail to a mailman's house unless they happen to live on the same postal route that they deliver mail to. This does happen but I haven't seen it in the PO where I work. As for the question is it possible to pick up their own mail, I would say probably not. I deliver mail to a letter carrier's house who happens to work in the same office as me. I don't give him his mail any differently than I would any other customer on my postal route. I stay professional and no special favors are done for anybody. As an aside this particular letter carrier has never even asked me for anything special or to pick up his mail. I hope this answers all of your questions and send anymore if you think of them.

444 Votes

Hello, someone hit my mailbox while I was at work today, I didn't notice until 10 minutes ago and my finace and I are going out of town tomorrow morning and don't have time to fix it, what will happen when we don't have a box up tomorrow?

Asked by Tabitha about 9 years ago

I don't know what will happen if you don't fix the mailbox by tomorrow morning and go out of town. It's possible that the mail will still be delivered to your mailbox if it's on the ground near where it was before it got hit. Two other possibilities are that the mail will be held at the PO for a few days in hopes that you will repair it or the mail would be returned to the sender marked "No Mail Receptacle". The latter is very unlikely since it just happened today. If possible, contact your local PO and advise them what happened and that it will be fixed once you get back in town. Another option would be to go our website at www.usps.com and put in a hold request for your mail and that you will pick it up on your return. I know that may be difficult depending on your work schedule. I'm also not sure how far in advance a "hold mail request" must be submitted online. I can accept them via paper for the same day or next day. The reason I don't have a definite answer for this is because different POs and different employees handle each situation that's not always consistent with what should be done. I'm sorry about your mailbox being hit.

444 Votes

I am expecting some mail in next few months at a house I own & rent to tenants. How can I ensure USPS will deliver it to that address? I do not wish to have it auto-forwarded to another address. Should I just leave a note for the mailman?

Asked by Dido almost 10 years ago

If you don't have an auto-forward in effect for mail to go from the house you own to another address, then it shouldn't be a problem. I do think that leaving a note for the letter carrier is a great idea. If there is a forward on file then the letter carrier may not even see the letter before it is forwarded. The forwarding is often an automated system called PARS that redirects the mail prior to the original letter carrier seeing any mail to be forwarded. I hope this helps and thank your for the question.

444 Votes

Im a new CCA and im wondering what the uniform regulations are if we dont have an offical uniform yet. Do i wear board shorts, collared shirt or what? How about shoes? Leather shoes are expensive, what can i wear instead?

Asked by mike almost 10 years ago

Mike, I believe it takes several months before your probation is over and you receive a uniform allowance. I don't know for sure what the uniform regulations are, but the CCAs in my office where jeans and t-shirts mainly. They should tell you at orientation what is acceptable and not acceptable. The shoes must not be open-toed. I may have worn sneakers during my probationary period. The shoes that are purchased with the uniform allowance can easily cost $80 and up. Good luck to you and work safely.

443 Votes

You come later on Fridays

Asked by Lj about 9 years ago

I can't say for sure if we come later on Fridays or not. It usually depends on the staffing and mail volume as to what time we deliver the mail. At the PO where I work, Friday is usually like most other weekdays for mail delivery time. On Saturday, the mail may come earlier because postal routes may have closed busineses so they can start the residential delivery sooner.

442 Votes

I'm waiting for mail , but the mail I'm waiting for has a different apartment number . How can I change it so that my mail gets put in the right mail box

Asked by Mary over 9 years ago

I am not sure I can exactly answer your question properly. If the mail has already been sent, I don't know of any way to change the apt. number to the correct one. You can contact the sender so if they mail you anything in the future that they should address it with your correct apt. number. Since it seems like the mail has already been sent, you could leave a note on the mailbox of the apt. to where the mail was sent or you could could contact the post office to tell them there may be a piece of mail incorrectly addressed to another apt. # and that it should go to the mailbox that belongs to you. I don't know if either scenario will help as it probably depends on the willingness of your "neighbor" or the personnel at the USPS to assist you. I hope you get the mail you are waiting for.

442 Votes

I have an inteview tommrow i applied for 2 seasonal positions 2 diff counties. Today i recieved another invite to an interview on the 23rd, this same position already sent me drug/backgrnd test info through email with no interview.

Asked by Cindy over 10 years ago

Cindy, I dont know how to help you in this situation as I am not even sure what you are asking. Good luck on both interviews. I do realize you want one of these positions much greater than the other. Unless you get offered the job for the first interview on the spot, I highly recommend attending all interviews that come your way. The reason is that you may get an offer from a later interview than at your preferred location. This is likely better than having no employment.

442 Votes

I'm considering looking into a job with the Postal Service, I've read a lot of negative reviews online, but would like to know first hand what it's like working for the postal service. Can you tell me your personal pros and cons of the job?

Asked by thekraken over 9 years ago

I will certainly tell you my experience, but keep in mind that everybody is different in how they handle a job and how hard they want to work and under what conditions. To sum up before I get into the details, I really like the job a lot, but the management and some co-workers aren't so great. When you first start out as a letter carrier, you will likely be a CCA , a city carrier asst, which doesn't guarantee you too many hrs/week, lower pay ($15.50/hr apprx) and minimal benefits. As time goes on and others retire or leave the USPS for various reasons you'd become a FT regular letter carrier with a guarantee of 40 hrs/wk minimum plus health, retirement, paid time off benefits. The pro of the job for me is that you get decent pay and benefits and security for a job that requires a low amt of education (though I do have a college degree), exercise on walking routes and much of the day (apprx 6 hours) away from the office not having to deal with co-workers or management who can be vile or aggravating. There are some very nice people I work with. I generally just see my co-workers for a couple of hours in the AM and maybe 10-20 minutes before we go home at apprx 4:30 PMG. Over the years I've had some health issues which required extended absences. While I can't say the employer was great to deal with during the absence I didn't worry about losing my job and was paid for some of the time I was out (using paid sick leave). Depending on where you work geographically, weather can be issue and you need to be prepared to be outside for many hours per day. The staffing at my office has been a bit low for awhile and there is a lack of quality workers replacing them. This has resulted in a lot of Overtime work available (a good thing or me), but also a lot of mandatory work even for those who don't want it (not so good). It's also difficult to get time off unless you have a vacation block picked out. I also happen to be a bit of a perfectionist with regards to delivering mail accurately and this job works well with my organizational skills. From my experience, more people like to be negative about the job than positive. I understand some of their complaints and feelings, but I choose to be positive and grateful for what I have and not dwell on the little stuff. I tune out then negativity the best I can and do my job. Good luck to you and please ask any more specific questions if you have them.

441 Votes

My husband has the long weekend in May - during memorial weekend. It is our anniversary. We would like to have friday, Saturday, sunday and Monday (which rarely comes around). Can the postal mandate him to work if we already have hotels booked?

Asked by Sunny over 9 years ago

Sunny, I understand how great it would be for your husband to have 4 days in a row off from the USPS to celebrate your wedding anniversary. I don't know the size of the PO that he works in and if he is on the OT Desired List. Those two factors may not matter if the office is so short handed with staff that they need your husband to work Fri and/or Sat. I don't believe that the fact you have hotels booked would have any bearing as to if he gets off or not. I know where I work if you were to take the entire week prior to Memorial Day as a vacation week pick using AL (32 hours in this case), you couldn't be mandated to work. There is a certain "pecking order" as to if your husband is mandated to work or not. I don't know all the rules and any attempt to explain it here would likely contain errors. These rules may be in the National Agreement between the NALC and the USPS. I hope it works out for you two regarding the anniversary weekend.

440 Votes

I asked about ken, my mailman, thanks for response. Was hoping he wasn't in trouble. Is there a place to give him a good review? :) I will.

Asked by Kathyc2012 about 10 years ago

Kathy, usually they aren't in trouble when being followed. It's a fairly normal procedure done 1x a year. As far as giving him a good review, you could write a letter to the Postmaster at your local Post Office where Ken works or possibly the website www.usps.com has a "contact us" option. To be honest I don't know what would happen with such a letter, but I hope that Ken would at least hear about it and get a copy. If you don't see Ken being followed in the future you can rest assured he probably wasn't in trouble. I realize that you often aren't home when he makes the mail delivery.

440 Votes

Do u guys deliver the day after thanksgiving

Asked by Kashmere about 9 years ago

Yes, it's a regular work day for the USPS on the Friday after Thanksgiving. I'm not sure how busy of a day it is, but the online shopping business has been a boom for us so the days following Thanksgiving through Christmas are usually an endless flow of packages to deliver.

440 Votes

Did someone in my house take my mail after it was delivered and give it to me later? A letter was postmarked 2/11/15, I got it 3/28/15- the envelope didn't indicate it had been delivered to a wrong address first. So what else could explain the delay?

Asked by Edison over 9 years ago

I can't say for sure what happened to the letter, but if it were originally misdelivered it isn't likely to have taken more than a month and a half to get properly delivered to you. The delay could be explained if the original recipient held on to the letter for awhile without putting it back in the mail to be properly delivered. It certainly is possible that someone in your house took the mail and gave it to you later, but I don't know your household dynamics or relationships.

439 Votes

If you lost your mail key, and your landlord is on vacation, can you request it delivered to your personal home or for pick up?

Asked by CB almost 10 years ago

I don't know about this. You can request anything of the USPS, but it's probably a matter of policy or your individual letter carrier as to whether or not they will do that for you. We usually refrain from allowing people to pickup mail on any regular basis at the PO unless you go away on vacation, put your mail on "hold" and then pick up the mail at a future date (and that can be done just once per "hold" request). If your landlord would just be away for a few days, I'd deliver the mail to your personal home temporarily, but this has rarely come up for me and I can't comment for sure how others would respond to a similar request.

439 Votes

Is a mailman allowed to write on your mailbox

Asked by sfood about 9 years ago

I believe it would be okay to write in a mailbox the number of the address in case it wasn't clear. They shouldn't be writing much else either on or or in the mailbox. This is my opinion and don't know the rules about this. As a letter carrier, my main frustration in delivering mail on a route I'm not familiar with is a missing house number. I have written numbers inside the lid of a mailbox in the past, but it was with a pen and hard to discern on dark metal. I don't think the name of the occupant should be written on the box by the letter carrier.

437 Votes

The mailman at my office came in to deliver mail and I told him that we had moved our postage machine from one location to another and he told me that they get paid by the foot and his supervisor measures it once a year. Is that true? I doubt it!

Asked by Shan over 9 years ago

I have not had an office to deliver on a regular basis so I can't comment as to how far a letter carrier is supposed to go I to an office to deliver or retrieve outgoing mail. Usually I'd expect to mostly deliver to a mail room or reception desk. As far as getting paid by the foot, I can assure you if it is a city letter carrier they are being paid "on the clock" meaning it has nothing to do with distance traveled on foot, but only by time working. A rural letter carrier may have a different way to calculate their pay where I don't know the details. If your letter carrier is wearing the traditional blue uniform, it is likely they are a city carrier and if the location of your postage machine took them longer to access, they'd actually be paid more money because it took them longer. I am being picayune but I hope you understand the point. Some mail carriers are just lazy, will feed you a line, or genuinely know some of the rules about office delivery.

437 Votes

I accidentally opened neighbors mail that was put in my box. Took to post office and they were closed. What should I do?

Asked by Rene about 10 years ago

You could try again at your next available convenience when the PO is open and give it to a sales and service associate at the retail window. There are 2 other options I can think of: 1)Put the mail directly in the mailbox of the correct recipient. 2) Re-seal or tape the mail and put it in a blue collection box. If you want, you could put a note on the mail (like a post-it note) saying "opened by accident". Finally, you could put the mail back in your mailbox with a note saying "misdelivered" on top of the mail. Again, you could use a post-it note if you want. All in all, I'd say it's no big deal. We make errors in deliveries all the time. Many times the recipients may just discard the mail, so you are doing the correct thing by putting the mail back in the system to get correctly delivered.

437 Votes

Does USPS have a procedure that a carrier should adhere to when they can't deliver mail because people are parked in the loading zone? Sympathetic to his problem, but it's not right when he harasses building tenants. What does USPS say he should do?

Asked by OfficeMngr over 9 years ago

I don't have an answer as to what the procedure is if the carrier can't deliver the mail because someone is parked in the loading zone of a building. I agree that the carrier should not be harassing anybody re: this. As far as I know they do have the right to not deliver the mail if there is no safe place for them to park their delivery vehicle. They could mention to the tenants or bldng/office managers as to the reason there may not have been delivery on a previous day, but I believe this can be done in a civil/professional manner. Is the building staff not enforcing the loading zone policy? I rarely deliver mail to an office building but I can see how it may be aggravating when a designated loading zone or short term parking policy isn't adhered to. Either way, nobody deserves harassment in my opinion.

437 Votes

do mailman sometimes deliver the mail, then come back around and do the priority packages? Especially if it is a substitue mail carrier? Thanks.

Asked by mcmjuly almost 10 years ago

Sure, sometimes a carrier may forget that they have a package for an address and come back later to deliver it. It's also quite possible that some Priority Mail arrived at the PO after a letter carrier has left to deliver their route. In that case, another (or even your own) may be around later to deliver the priority Mail, but it is sometimes just left for the next delivery day if it arrived too late at the PO to send someone out or they may not even have to be delivered that day.

436 Votes

Hey, I applied for the usps as a city carrier , passed both assessments, n filled out a few job vacancies, I had just fixed my suspended license 2 weeks ago, it was suspended since last yr for a texting violation,think I could still be considered?

Asked by Quentin about 9 years ago

I don't know how much your license suspension will affect your job chances with the USPS. You do need a valid driver license to be a letter carrier as far as I know. You said you have fixed the suspension for texting while driving recently. I don't know if you need to provide this information to the USPS proactively or only if they ask. I would think somewhere along the application process they'd ask you questions about your past driving history and possibly request a motor vehicle department drivers abstract which has your history of suspensions convictions violations, etc. Please be sure to answer all questions honestly and possibly have proof available that your license is no longer suspended. Good luck to you and put that phone down while driving. I understand it's tempting.

436 Votes

I was wondering about the scan app on the new standard postage stamp you buy at the machines inside the post office,which are different from normal stamps. And what info comes up when you scan them with your Iphone? So far it hasn't yet worked for me

Asked by DavidB about 10 years ago

If you are referring to the forever stamps which are bought in a SSK (sales and service kiosk) which come in sheets of 10 for 4.90 and then are printed out on what looks like stickers there is no information on that scan that I'm aware of. I realize it has a code that looks like it is scannable. If you purchase postage to mail a package the label that is printed out to put on the package does have a scannable USPS tracking # which can be used with the Track function on the iphone USPS app. Thanks for the question and I do buy stamps from the SSK myself. It is so easy to use.

435 Votes

My usps delivery woman, who is my aunt, took my packages to her house and gave them to my uncle so they could go through them. My uncle brought my packages and shortly after she deliver my paper mail to my mailbox. How illegal is this??

Asked by justin about 10 years ago

I have no idea why your aunt would take your packages to your uncle's house and he would open them? That sounds illegal to me unless you have some sort of relationship with them to allow this. I'm assuming you don't live together and aren't happy about this. Your aunt must also live nearby. Was anything missing from the packages? You could start by asking your aunt why she did this and tell her not to. You could also mention it to a delivery supervisor at the USPS where she works. I don't know what kind of family tension you want to cause but if something is actually stolen you could call the police to file a complaint. I also have no idea how far that would go. Whatever you do, it sounds like a real sleazy thing for your aunt and uncle to do and I would never imagine doing this.

435 Votes

Can I intercept my own mail during a pick up time at the mailbox outside the post office

Asked by Any name over 9 years ago

I don't know the answer to this question. I can only speculate as to what I might do if I was a letter carrier who was emptying out a collection box and approached by someone asking to intercept their mail. I'll let you know that the times posted on the mailbox are the "earliest" time that mail will be collected from that box. It could be a later time than is posted so you could be waiting awhile for the mailbox collection personnel. If someone could prove to me who they were (with ID) or I personally knew them and could easily find their mail, I'd probably give it back to them. Sometimes the collection boxes near a post office are pretty full and it would be too time consuming to look through it for a couple of letters that somebody wants intercepted. I'm sure there is other personnel who wouldn't return it to you under any circumstances, which is why I can't give you a definitive answer.

435 Votes

I get two letters from the same company a month. They arrive together on the same day, why would the usps of postman put a question mark on the second envelope? Everything is exactly the same as far as the printing of address for example.

Asked by Mmxv over 9 years ago

It doesn't make sense why a USPS letter carrier would put a question mark on one of the envelopes that is identical to the first one. It's common for people to get multiple letters from the same company. I would only put a question mark on the envelope if I wasn't sure if the name on the envelope was correct for the address it is to be delivered to. In your example, I don't think I'd put a question mark on either piece of mail. Also, if other mail to your address has your name on it, I don't see any reason for the question mark. If it only happens once or twice I wouldn't think about it. If it happens each month and it concerns you, you could cal the local PO and talk to the delivery supervisor to see if they have any insight.

435 Votes

Is there a typical time frame to get hired as a carrier from the first steps of applying until one lands a job?

Asked by cdaws over 9 years ago

I don't know but my guess would be 6 months or less. I don't know if there is still a test that needs to be taken to be hired as a City Carrier Assistant and how frequently the test is given. Many years ago, this exam wasn't given too frequently. Now I hear nothing about it so maybe it's an ongoing hiring process, where they are continuously hiring and training. From what I hear anecdotally, and what I personally see in my workplace we defintitely could use some new hires. It seems the demand for letter carriers exists, but the hiring of qualified candidates who make it through probation isn't keeping pace with that demand. Good luck to you!

435 Votes

What happens to a regular carrier on the ODL if his supervisor calls him in on his day off, but the carrier doesnt answer his phone.

Asked by Jason almost 10 years ago

Jason, I'm no expert on the rules and regulations with reference to our union contract (NALC/USPS National Agreement), but I can give you my take on it and anecdotal experience. I feel that if the supervisor hasn't scheduled you before you left work on your previous work day to work your day off you have zero obligation to answer the phone or to come to work. I would probably recommend not even responding if you feel that there will be a conflict if you refuse to go to work. It makes perfect sense that you already had other plans, you are away for the day, had a MD's appt, etc, and you can't come to work. Just to be sure, you never have to tell mgmt what you were doing on your day off. My anecdotal experience is that nothing can be done with regards to discipline for not answering the phone or going to work on your NS day if you haven't been previously scheduled or mandated. I've never heard of an attempt to discipline someone for this.

435 Votes

the postal carrier had overlooked the envelope

Asked by shakita almost 10 years ago

Shakita, I'm not sure what you mean by the postal carrier overlooked the mail. Do you mean that they looked inside it when they shouldn't have? If you know this for sure, I'd call or visit your nearby PO and speak with a delivery supervisor. It would seem hard to prove though I don't know the details in your case. If you meant that the postal carrier overlooked an outgoing piece of mail and forgot to take it, I'd recommend making it very visible to them next time and if it becomes a problem, please leave a note saying "please take outgoing mail. Thank you." I hope I have answered your question whichever way you intended it.

435 Votes

is it quicker mailing a letter at the post office versus dropping it in a local mailbox to get to the recipient?

Asked by BARB about 10 years ago

It depends when you drop the letter in the blue collection box. If it is before the daily pickup time (which is usually posted on a label somewhere on the box) then it is likely going to be on the same dispatch truck as if you put the letter in a box at the PO. The truck then goes to a centralized mail processing facility. If you put the letter in a blue collection mailbox after the daily cutoff time posted on the mailbox, but the local PO is still open, you'd probably be better off bringing the letter there for mailing. At most POs you can probably bring in letter up until 1700 for same-day processing.

434 Votes

If I address mail like:
.
John Cook
123 Ort Rd, New York,NY,USA
~zip code~
.
Will it still be delivered to my house from an outside country or does the zip code go back up by the street and city name or does it not matter?

Asked by ghords almost 10 years ago

The mail will still likely make it to your address in the USA, but the proper addressing format would be to have the bottom line read the country of destination. The ZIP should go on the same line as City and State. The Street (or PO Box) should go on the line above City, State, and ZIP code.

434 Votes

to continue on the signature confirmations, its a hassle to have to deliver the package after the customer signs the 3849, sign in person or not sign in person is the question, now we have key in the 3849 on certifieds

Asked by jrv almost 10 years ago

You should be able to scan the 3849 if you choose the attempted function. At least this is how it works on the older scanners. If the "delivered" function is chosen then the 3849 (reverse) is scanned. The only change I noticed recently was having to put the 3849 bar coded # in the scanner on the "attempted" function. This allows the recipient to just type in the 3849 # when requesting re delivery. It is an extra step but if you are a city carrier, time=money.

434 Votes

What if someone send u mail but right the wrong address

Asked by jennifer almost 10 years ago

If someone writes the wrong address but a letter carrier recognizes the name as to where the letter should go, it may be delivered correctly. If we can't figure out where the letter should go and there is a valid return address on the letter, we may send the letter back endorsed "Attempted, not Known" referring to the incorrect address that was written on the envelope.

434 Votes

Without having to invest in an online testing course how and where does one apply and take the exam for USPS?

Asked by jlynn about 10 years ago

Please go to www.usps.com for information on how to apply for a job with the USPS. On the main USPS website, there is a section on the right hand side regarding employment and careers with the USPS. I don't recommend any online sites that ask you to pay for applying. If they are providing material for how to succeed or prepare for the exam, that may be valuable, but the USPS doesn't charge to take the exam as far as I know.

433 Votes

My mail carrier frequently delivers mail to my house for my neighbor. I have been walking it over, but it is happening almost daily now. How can I solve the situation? Is it rude to leave it to be re-delivered when the address is so close to me?

Asked by MB almost 10 years ago

Your postal carrier shouldn't be misdelivering the mail at all. We all make mistakes but it shouldn't be a regular occurrence as you imply happens with your neighbor's mail coming to you. I think it's nice of you to bring it to your neighbor but you certainly don't have to. It is not rude whatsoever to leave the mail in your mailbox so the carrier can see it and hopefully deliver it correctly. I know you may not feel comfortable leaving a note in your mailbox with the incorrectly delivered mail stating that this is a regular occurrence and please be more careful with your delivery, but this type of note would be entirely appropriate. I care so much about delivering properly that I appreciate it when a customer tells me about an errant delivery or leaves the letter in their mailbox to be re-delivered. I wish all of my co-workers felt the same way. Some do and some don't. Thanks for your question.

433 Votes

My mail man left a note in my mail box saying that he would not deliver my mail until i move my car, which is parked on the street a few houses down my house. The note has no reference to an authority...just his note. My mail box is not blocked.

Asked by mayra about 10 years ago

I don't think the mailman should have left you a notice saying that unless you are blocking someone's mailbox down the street. Even if you were blocking another mailbox down the street, I don't believe he has any authority to suspend delivery to your house because of it. We can leave notes in a mailbox though there are some official notes we can leave like "your mailbox needs attention." I don't know if you want to approach your letter carrier directly and explain that your car has nothing to do with blocking your mailbox (which you said isn't blocked, period). If mail delivery doesn't resume I would suggest contacting your delivery post office and speaking with a delivery supervisor about this. From what you've described, this sounds like an irrational situation.

433 Votes

Hi I think that I put in my mail in the mailbox without closing the envelope. What will happen to the papers inside the envelope?

Asked by mm about 10 years ago

It is possible that the contents of the envelope stayed in the envelope and the item will reach its destination. If the papers fall out and there is no address on them to either return the papers to you or continue on to the intended recipient, those papers would probably wind up at a "nixie" or "dead letter" area and disposed of eventually.

433 Votes

Hello I live in a townhouse and I'm receiving Registered Mail soon. where we live we have a common area where there are a bunch of postal boxes and I was wondering if I leave a note to authorize mailman to sign will they? I'm never home what do I do

Asked by Charles about 10 years ago

If it is truly a registered letter, a letter carrier will usually not sign for it even if you have given them written authorization because registered mail can sometimes be very valuable and individual custody is tracked along the way. If you mean a certified letter (which is often confused with registered mail) many letter carriers will deliver it and sign for you if you've given them authorization. I know that I would in this situation. Does your PO have Saturday retail hours? If so, you can pick up the item then unless that is also when you aren't home. Thanks for writing.

433 Votes

I buy and sell tickets for a living. If I had tickets shipped to several of my neighbors in random people's names would you be able to retrieve them for me if I gave you advance warning of their delivery or is that illegal?

Asked by mandm about 10 years ago

I am not sure of the legality of this, but I know I would never get involved in such a situation. I wouldn't get mail from one address and give the mail to another person especially if it had a random name. It all sounds too fishy to me. When I'm delivering the mail if I see a name that I'm familiar with but the address is not right I will sometimes deliver it to the correct address. An example that I see but am not comfortable with is one customer gets what looks like beer purchase rebate checks sent to his neighbor's house with a slightly altered last name. If I recognize this mail I will deliver to the person whose name is on the envelope. The customer has never approached me to do this and I would never have any apologies if the rebate check was delivered as addressed (to a neighbor) and disappeared. Again, it's something I would never want to be involved with because it sounds fishy and if I am not working I can't control what happens to an intentionallay misaddrressed or misnamed piece of mail. If you work something out with your neighbor that's another story which I don't need to know about. Thanks for writing.

433 Votes

What steps should I take if a postal carrier overlooked my mail

Asked by shakita almost 10 years ago

Shakita, I'm not sure what you mean by the postal carrier overlooked the mail. Do you mean that they looked inside it when they shouldn't have? If you know this for sure, I'd call or visit your nearby PO and speak with a delivery supervisor. It would seem hard to prove though I don't know the details in your case. If you meant that the postal carrier overlooked an outgoing piece of mail and forgot to take it, I'd recommend making it very visible to them next time and if it becomes a problem, please leave a note saying "please take outgoing mail. Thank you". I hope I have answered your question whichever way you intended it.

433 Votes

What time do mailmen deliver mail in the summer ?

Asked by Jessie over 9 years ago

It depends on each Post Office and how soon their mail is sorted and the letter carriers can load their delivery vehicles and start delivery. At the PO where I work mail is delivered as early as 9:15 AM and as late as 6:30 PM. The evening time can be even later if we are short-staffed. I've heard stories about letter carriers at other offices delivering later than that due to staffing shortages. If I were to work a regular schedule and everything went according to plan, I'd be delivering between 09:40 AM and 3:30 PM.

433 Votes

So I was home all day and received from 3849 as far as I can tell guy never left his truck. When is a carrier supposed to fill out the form an why did my working doorbell not ring? Is this common?

Asked by upset mo fo almost 10 years ago

It doesnt sound too common to me though it doesn't surprise me at all when I hear this story. If a carrier has an item that needs a signature or needs to be handed to someone personally then they should make an attempt to ring the bell or knock on the door. If you live in an area where snow or ice would prevent them from getting to your door then it is appropriate to leave the PS Form 3849 in your mailbox. Sometimes the carriers are too lazy or under a lot of time pressure to get done so they may cut corners when it's time consuming to go to one's door. This is not a legitimate excuse, but I'm not surprised by what happens. In my office we are pretty short staffed as of late and I see quite a bit of mail not getting delivered correctly or in a timely fashion. It's pretty pathetic if you ask me. The rough winter in the Northeastern US with a lot of snow, etc. doesn't help matters. On a side note, I'm not a fan of your user name as it denotes profanity which is not very classy. Just my opinion, of course.

431 Votes

Our carriers (town of 7k) leave "HOLD" notes in our home box when we request our mail held. Anyone can figure out which houses are easy targets for theft with that info. Is that protocol?They say they can't remember not to leave it otherwise.

Asked by KC D about 10 years ago

I don't know what is technically the protocol for a carrier reminding themselves that a house is on hold. You make a good point. Most of our carriers have hold notes or cards they sequence in with the mail nearby so when they arrive at the house on hold, they would know to skip it. The note or card is then brought back to the PO for use the next day. I just memorize it from when I prepare the mail in the PO in the AM, but I would usually have no more than 10-15 houses at once who are on hold and their mail usually is left behind at the PO so there would be nothing to deliver even if I forgot the house was on hold.

431 Votes

RECENTLY A CLOSING OF ALL OF NASSAU AND SUFFOLK WAS DUE TO BAD WEATHER! MY ? WHEN WAS THE LAST TIME THIS HAPPENED HERE IN LONGISLAND? AND OR WHERE CAN I FIND A HISTORY OF INCLEMENT WEATHER CLOSINGS FOR NASSAU AND SUFFOLK. THANKS DAVE!!

Asked by ROGER almost 10 years ago

Yes, we were closed in Nassau and Suffolk for Tuesday Jan 27 due to a pending snowstorm. I believe NY city POs were closed as well. I think it was a good move based on what actually fell where I deliver the mail. The roads were at least passable and most customers had shoveled their walkways to their doors and driveways. Otherwise, delivery of mail may have been extremely difficult. Now to answer your question. I don't remember a time where we were fully closed due to a snow forecast. There have been times where we have come to work and found the road conditions too difficult or unsafe to deliver the mail. I know of no database that has information about the history of when we were closed for an entire day. On Monday, I delievered apprx 80% of my possible deliveries before we were told to return to the Post Office and not report back to work until the morning of today 01/28/15. I'm not a fan of delivering in snow and ice, but we make do the best we can.

431 Votes

How do you keep your hands warm in cold weather while holding or gripping, fingering and delivering a mail bundle?

Asked by vbjmin about 10 years ago

Vbjmin, you ask a question that I'd love to know the perfect answer to as I've been struggling with this issue from the beginning of my postal career. Cold hands are really hard to tolerate especially when you will be out delivering hours and they must be nimble enough to finger the mail. I wear a glove (thick or thin) on the hand where I hold the mail and cradle the flats since I don't need that hand to finger the mail. The hand that I use to finger the mail and deliver the mail I try to wear a thinner and sometimes fingerless glove or one with small gripping dots on them This has worked okay over the years. Another item which can be useful is "hot hands" which are small single-use packets that form a chemical reaction and heat up for several hours. You can put those in your pocket or even inside your glove. I have rarely used these but my girlfriend, not a letter carrier, loves them. I have purchased many pairs of gloves over the years. It's just a matter of finding the ones that keep you warm enough but allows you to still feel the mail. Thanks for writing and winter is my least favorite season to deliver mail.

431 Votes

An X roommate put a vaction hold on my address. They do not even live here. ..What can I do? And can I press any charges.

Asked by moriah over 10 years ago

Moriah, that is pretty rotten that an ex-roommate would put a hold on all of the mail to your address. I believe you may have to call the USPS help line or visit your local post office to say that your mail shouldn't be held. They shouldn't give you a hard time if you prove that is your address. As far as pressing any charges, I don't have any legal background on what the crime would be and if any charges would stick. The USPS CS # is 800 275 8777.

431 Votes

Can a mailman refuse to deliver mail to a rural box if the box is open?

Asked by Collette over 9 years ago

I'm not sure why a mailman would want to refuse delivery to a rural mailbox if the lid is open. Most of the ones I see just have flip down lids which aren't secure or they have no lids at all and may have broken off over the years. I don't know the exact rules of what condition a rural mailbox must be in to receive mail. I suppose if the carrier felt the mail wasn't secure they could refuse delivery until the condition of the rural mailbox is rectified. I've never refused to deliver mail due to an open mailbox, but then again, I'd rather deliver the mail then have to bring it back to the PO and re-attempt delivery on a subsequent day. Thanks for your question.

431 Votes

I have read a lot of comments over mail men not delivering if there is obstruction impeding safe delivery without getting off the truck. But can the mailman leave my mail on the windshield of the car impeding access to my mailbox?

Asked by Sergio about 10 years ago

That is true Sergio. When a letter carrier is delivering from their truck and they can't access the mailbox due to a vehicle in the way or garbage cans blocking the mailbox, they can opt not to deliver the mail. I don't think they can just leave the mail on the windshield of the car impeding access to the mailbox. If there is a note on file saying explicitly that they can do this,maybe it would be allowed, but I wouldn't count on it. Generally, however, mail must be delivered to a mailbox or doorslot.

431 Votes

Is it okay to finish a route and take the half hour lunch at the end then drive back to office

Asked by JVitto about 9 years ago

I used to do this but was then told that I really should take the 30 minute lunch within 6 hours of my BT (begin tour) time. I now take lunch from approximately 1300-1330. The new scanners that we have tells the mgmt where we are so they can see if we are sitting for 30 minutes at the end of the day instead of our approved lunch period. If the management doesn't give you a hard time about it, I don't see why not but the union and managers technically should be enforcing the 6-hour rule for taking a lunch break. I've become used to it so it's no big deal to take lunch when I'm supposed to and not at the end of the delivery route.

430 Votes

Can a mail man bid on a route that's not in his district?

Asked by Jim over 9 years ago

When a route goes up for bid due to a vacancy, it is usually first offered in the office or city (if there are multiple stations combined into one bidding unit). If nobody bids that assignment and there are no unassigned regular letter carriers in the bidding unit, the assignment might be posted as available through the eReassign system. This is the way that letter carriers can move between districts.

430 Votes

My stupid roomate keeps yelling at me when the mailman hands me the mail while i am outside and so they dont pick up outgoing mail. He says it is illegal, is it? Is there anywhere to.find this information so he will shut up! We love our postman!

Asked by Kelsey over 9 years ago

I think it's fine for the letter carrier to hand you the mail outside, but I also think it's a good idea for the letter carrier to inquire if there may be any outgoing mail. The mail should also be visible in the mailbox so the letter carrier can see that there is outgoing mail. I've never been told it's illegal to hand someone the mail especially if they are personally known to the letter carrier. If it were illegal, I'd hope that our mgmt or training manuals (which I've almost never seen) would address that question.

429 Votes

can you leave the street you are delivering mail on to use the rest room at a public business then return to deliver mail on the street you left

Asked by Deborah Sala almost 9 years ago

Definitely. It's never been an issue as far as I know to take a bathroom break as needed even if it means leaving the street you are delivering mail on to go use a lavatory at a public business. That's what I usually do. I'll leave my route and go to a gas station or the public library that are near my route as needed.

428 Votes

How long does it take for package to leave the international sorting center to be delivered

Asked by Christina about 9 years ago

I have just copied and pasted the answer I posted from a previous q with similar wording:

I don't know the answer to this. My guess is as long as it isn't being held in customs for further inspection, then it should clear in a couple of days. When I see items from overseas that is postmarked it seems that it took 7-10 days total from when it was mailed. I'm just going on observation here and don't have any inside knowledge on what the goal is to clear international packages for delivery.

428 Votes

Dear Mailman Dave,
I went to mail a letter in a first class standard envelope to my granddaughter. I accidently placed my envelope in a USPS Priority Express blue box on the street. This was done on a Sunday around 12:00 PM. Will my mistake delay my granddaughter from getting the letter on Monday? We both live in the same state being ten minutes away from each other, and we share the same main post office. I also forgot to add a return address, but I know for certain I wrote the forward address correctly and used a first class stamp. Any help given would be greatly appreciated.

Asked by GrannyBlu72 over 9 years ago

Hello GrannyBlu72! It was fine to drop the letter to your granddaughter in the Priority Express Blue Box on the street. That probably happens all of the time and the letter carrier who collects it would just put that envelope into the regular mail processing stream. As long as you used proper postage for what you mailed and put the correct address on the envelope, the letter will get to your granddaughter. When she receives it, however, is a different story. The letter would likely be collected from that blue collection box on Monday and if sent to the regional mail processing facility (which most mail is sent to even if addressed to the same town that it is mailed in), the turnaround time is usually 2 days. It is likely your granddaughter will receive the letter Wednesday. Until recently, mail within a certain processing area would take just 1-day to reach it's destination.

428 Votes

I am waiting for my package outside my apartment's mail box am I allowed to ask for my package before he or she puts it in my mailbox

Asked by Jaime over 9 years ago

It depends on who your letter carrier is. Some will give it to you ahead of time and others will want to place it in the mailbox so they know you have legitimate access to your mailbox. As long as I knew the individual resided at the address associated with the package or they could prove it with identification, I would hand them the package. In my career I've never had a problem. Please remember that not every letter carrier behaves the same way. Thank you for the question.

428 Votes

How long will it take for mail to get to California from Arizona

Asked by Heem over 9 years ago

I think it should be 2-3 days for First Class Mail from California to Arizona. Our mail transportation is pretty reliable when it comes to meeting our delivery service goals as long as the mail isn't missorted or misdelivered.

428 Votes

If I put a note and money for a book of stamps for mailman Is he allowed to bring me

Asked by katy over 9 years ago

They might. If you are on a rural delivery route, I believe it is part of the carrier's job to mail items for the customers (at the customer's expense, of course) and deliver them stamps if they request them and pay for it. If you live on a city delivery route, it's probably up to the individual carrier if they will fulfill your request or not. I believe you can purchase stamps online and they'll be sent to you or there is an option for stamps by mail. In the latter option, you fill out a form and enclose a check and the USPS will deliver your stamps in a couple of days. I don't see any of those options used too often where I deliver mail but I can't speak for other post offices. Try this URL:

https://store.usps.com/store/

427 Votes

can you wear used post office shirts legally if you buy it in a thrift store?

Asked by klumac over 9 years ago

I didn't know that regulation approved USPS uniform shirts were available in thrift stores. I don't know the rules on whether or not they are allowed to be worn by non-USPS personnel.

427 Votes

If schools close will you/a mailmen or women still come to deliver us our newspapers or mail?

Asked by Shayreisch@yahoo.com almost 10 years ago

Yes, if a school is open or not has no direct bearing on whether or not the US Mail gets delivered. That being said, if a school is closed due to extreme weather, it is possible that we can't deliver the mail either. Generally it would take a pretty heavy snowfall and unplowed roads to stop us from delivering the mail. In my career as a letter carrier, we have only suspended delivery a few times due to poor weather. Our delivery vehicles are very poor on icy and snowy roads which is quite unsafe and makes me a bit nervous to drive in those poor conditions.

427 Votes

How to spy?

Asked by whatsapp about 10 years ago

I am not sure if you are joking in this question. I am a city letter carrier and don't spy on anybody. It is true that we may know a lot about the people we deliver mail to, but that is confidential in nature and wouldn't share that with anybody. You would never want your personal information shared with others about what you receive in the mail, would you? We must remain professional so we have the trust of the people we serve.

426 Votes

We have a neighbor who we don't get along with.they have recieved some of our mail and instead of returning it to USPS to send back they held onto it for 1 mo. &placed it on our recycletrash bin with a rock on top. Is there any rule they can do that?

Asked by Brownie over 9 years ago

I don't know of any rules of what the recipient of errantly delivered mail is required to do. Ethically it would be correct to put it in the outgoing mail to be (hopefully) delivered correctly the next time. Since it seems you probably don't speak with your neighbor, my suggestion would be to call the delivery supervisor at your PO and explain the problem. I don't know that there is much that can be done about except for an alert to be given to your letter carrier to be more careful with mail for your address. We shouldn't be misdelivering mail with any great frequency, but I know it is a problem in some areas or with some personnel.

426 Votes

Can my landlord put a stamp on an envelope and post it to my residential / home mail box?

Asked by Joel S over 9 years ago

I think what you are asking me is if your landlord can put a stamp on an envelope and put it directly in your mailbox. I don't know the answer to that but mail should probably be processed through our mail delivery system. By putting postage on the envelope they are paying to have something put in a mailbox so I'm not sure that it's technically wrong. There is a possibility that if its in your mailbox with uncanceled postage on it, a letter carrier may assume it's outgoing mail and take it with them as we usually don't look at the destination address for outgoing mail. Thank you for writing.

426 Votes

Claims he received mail at our house that was addressed to his previous address (same town). I don't believe him, & I'm curious, could/would a postman/woman deliver post to a different address than what is marked. (Did not sign up for forwarding)

Asked by m0m2t0by almost 10 years ago

I believe it would be rare for someone to receive mail at your address when they didn't put on a forwarding order and then to actually know about it. Certainly mail could be mis-delivered to your house, but how would that person know unless you contacted them somehow? I deliver mail only as addressed with a couple of exceptions. If I can see that the sender addressed it wrong (usually a wrong house #, but the correct street), I would likely deliver it to the address where the person lives. Even if someone moved in the same town but didn't put in a forwarding order, we aren't allowed to just "hand off" the mail to their new address. I did recently notice that a woman (her parents live on the route I deliver) had a piece of mail with her name on it but the address to be delivered to was in Maryland. I know the woman is now receiving mail at her parents home and likely has a forwarding order from Maryland to her parents house in NY. The letter may have been automatically re-routed to NY with the new addresses bar code put on the envelope and the letter then arrived in the computer-sorted mail for the NY address. I just delivered it knowing that the surnames matched. I hope this answers your question and thanks for writing.

426 Votes

Can i put lipstick marks/perfume on my outgoing mail?? I've done it for months now my mail carrier refuses to pick them up.. is that illegal or is it the carrier's chioce??

Asked by Jessie about 9 years ago

I don't know the answer to this and have never heard of it being an issue. I would likely pick the mail up but maybe each carrier has the discretion because it's possible they are allergic to such smells from perfume or lipstick. Lipstick could possibly get on other mail which isn't right in my opinion. Did the letter carrier ever mention to you why they wouldn't pick up the outgoing mail. I haven't done any online research regarding "mailing requirements" so I can't say if lipstick marks or perfume is permitted. I don't recall ever seeing it myself except in Valentine's Day advertising that may say "SWAK" (sealed with a kiss).

426 Votes

I mailed a check to the wrong address and placed it in my building's mailbox for pickup by the mailman, once the mailman comes for pick up will he be able to allow me to retrieve my mail?

Asked by Kimberlee over 9 years ago

I am not sure if the mailman will allow this since many of us act differently than others and we are rarely told of any rules (if any exist) regarding this situation. If I were your letter carrier and I knew you (or you could positively ID who you were) and the mail was easy to find in the outgoing mailbox I'd have no problem allowing you to retrieve that mail. I don't know how full your building mailbox gets. Some buildings just have a few pieces of mail left for pickup. Others are overflowing with outgoing mail. As I answer with many questions on this question board, "It depends". The consistency within the USPS is quite inconsistent.

426 Votes

I lost my mailbox key and soon after that was evicted from my apartment (losing the key wasn't the reason). My bank statements still go to the apartment address. Will submitting a forwarding address get my mail redelivered? If not, how do I get it?

Asked by Bri about 9 years ago

I don't know that submitting a forwarding order will result in your mail getting rede liveried from your former apt to your current address. You can submit a forwarding request for any future mail to be delivered to where you now reside or receive mail. As far as how you get the mail that has already been delivered, I don't know. You could contact the landlord or apartment management company to see if they have access to the mailbox and could send you your mail, but it's possible they don't have access to the mailbox or don't really care to assist you much now that you are no longer there. I'd recommend changing your address with your bank ASAP, and consider electronic banking so you can receive statements via email or online access. Banks are usually quick about updating addresses once they can verify the person requesting it is allowed to do so.

426 Votes

On parcels/spurs that have the insured blue label and/or signature confirmations, does the customer have to sign in person at post office, same true for domestic registered? Some carriers check item at P.O. cust signs 3849, what is policy on that

Asked by jrv almost 10 years ago

I think I understand your question. You are asking if an item that is insured or signature confirmation can be signed for on a 3849 and left out by the customer for the item to be delivered without the customer present or do they have to sign for it at a PO. In the area where I deliver mail, it is sufficient for a signed 3849 to be an authorization to leave an item at the address even if nobody is present. For domestic registered mail, I'd advise against this because the items may contain very valuable items so I might be uncomfortable just leaving them without a recipient available. I rarely get domestic registered (red label) mail to deliver so I can't say for sure what I do in each situation. To me, domestic registered mail is the most secure service we offer and needs to be treated accordingly.

426 Votes

We have a mailman that lives in our area that is home multiple times a day. What are the rules for breaks? The same mailman also delivers to our boxes and lets his kid ride in his truck and put mail in our community box. Is this against rules?

Asked by Andrew over 9 years ago

As far as I know, the break rules for city carriers are similar nationwide. We are allowed 30 minutes for lunch, up to 2 10-minute breaks plus unlimited comfort breaks (to use a bathroom). It really wouldn't be odd if the carrier was home 2-3 times a day but only one time should be more than 10 minutes (lunch time). Some carriers may have a lot of downtime on their routes if they move quickly or the mail volume is light, but my experience is that it's not a huge amt of extra time. I'm sure others will disagree with me. To answer your second question, a child shouldn't be riding along in a USPS vehicle. If the carrier is using their own vehicle that may or may not be against the rules. Either way, nobody but authorized USPS employees should be touching the mail and putting it into a community box. I'm not sure how much would get done or how much this bothers you, but you could always call the Post Office and speak with a delivery supervisor, manager or Postmaster.

426 Votes

I am expecting a check from Prudential that was mailed out on the 29th. They said 3-5 business days but its the 6th day and its not here. My apartment number wasn't on the mail but whats more likely, the snow storms delaying mail or was it returned?

Asked by Anthony almost 10 years ago

It is possible that the mail from Prudential is delayed due to the storm or because there is no apt. # on the address. I am not sure which would be more likely. I don't know how strict your post office or letter carrier is on delivering to multi-unit buildings with no apt # on the mail. I would think that if they know what unit the letter should go to it would be a good idea to just deliver it there. In general it is important to put your apt # on your address, but I think you know that. I'd recommend giving it a few more days before worrying that the check is really lost. Thanks for the question.

426 Votes

I can't seem to catch the mail lady delivering the mail at our trailer park in the mailbox can I get her to deliver the mail to my house instead of putting it in the box

Asked by bigdog about 9 years ago

Usually a point of delivery that has been establish (whether it be a group of cluster boxes in a trailer park or individual mailboxes at each trailer) doesn't get changed easily. I wouldn't accept a request like that to be made as that makes us less efficient and if it's done for one customer, others could claim they want it delivered to the house as well.

426 Votes

What does it mean when the mailman skips your house? My mailman deliberately speeds pass my house. Theres nothing blocking the mailbox. This has been going on for 2 wks. Every other day or so theres a mailman who does deliver the mail. Why isn't he?

Asked by Chasity_ over 9 years ago

It sounds suspicious or odd that your letter carrier is speeding past your house and skipping delivery with nothing apparent to block their access to your mailbox. It could be that you have no mail addressed to your house that day, but you would know better than me if you should be getting a delivery daily. I would call or somehow contact your local post office and ask to speak with a delivery supervisor or manager and mention it to them. Out of 6 delivery days a week, I would guess about 4 of them have some type of mailing that goes to each address which I service. I can't say it's the same for your town. It is also a bit strange that when you have another mail carrier they deliver the mail.

425 Votes

How does a new CCA in Mass have to do to memorize his route on the beginning? And how hard is it? In a non familiar area. Thank you!

Asked by Lazarevicmass almost 10 years ago

A CCA shouldn't have to memorize a delivery route as far as I know. I believe as long as you can read a map or use a smart phone GPS, you should be okay. Hopefully the postal management or a fellow letter carrier can give you written instructions and/or a map to help you. I know that if I give away part of my route for a CCA to deliver, I am expected to write down the delivery instructions including park points, vacant houses, certified mail, and Managed Service Points (which need to be scanned). I will admit that not every office or carrier is that well organized so there may be a level of "baptism by fire". The key for me is organization and reading a map if you are unfamiliar with an area.

425 Votes

Why would my carrier report my package delivered and it's not in my box no notice left I live in apartment complex?

Asked by Tina over 9 years ago

Tina, when I get a question like this it disturbs me because I have to think it wasn't an innocent error that the item was scanned as "delivered" but no notice was left nor was the item. As an aside, if a notice was left, the package would have been scanned as "attempted". It could've been an error, but I will explain why I think it may not have been. When the packages arrive at our PO in the AM, they are all scanned as "arrival at unit". Then, at the end of the work day, our supervisors are supposed to make sure that each item has an additional scan such as "attempted" or "delivered" or "business closed", etc. I know at our office that if they can't find the parcel as accidentally left behind in the office they may assume the parcel was delivered and enter it as such. Amazon specifically wants their items delivered the day they arrive at the destination PO. In a way this is falsifying and undermining the integrity of our scanning system. I won't say this happens to many items nor do I know if it's widespread. Hopefully what I described above is what happened with your package and it should be delivered on the following delivery day.

425 Votes

Has the mail already been delivered on Stonesboro Rd Ft Washington Maryland today 4/8/2016

Asked by Sophia Woodland over 8 years ago

As I'm writing this reply on April 12, I'm pretty sure that the mail has been delivered on stonesboro rd in ft Washington, MD by now for April 8. ???? This q and a isn't for USPS customer service or any real-time questions. I mostly answer questions about being a letter carrier and possibly make suggestions if someone has a customer service problem that doesn't need immediate attention. With regards to your question, I think that only your local PO would know when and if mail was delivered to your street.

425 Votes

Lets say Its monday and presidents day, specific mail is to come on a thursday. does presidents day affect it to come on friday?

Asked by David almost 10 years ago

its possible that a holiday may delay mail delivery by a day. We don't always get the mail there on time except in the case of Priority Mail Express which is guaranteed by a certain date or the mailer can apply for a refund of the postage. During a holiday, I believe mail is still being transported through our distribution network, though I don't know if it is sorted at a mail plant and therefore could be delayed a day due to the holiday. The mail volume to be delivered the day after a Monday holiday is usually much more than a regular Monday.

425 Votes

Hi...I live in a town in Illinois, where the mailman walks from house to house. Towns around me use mailtrucks, which has to be more efficient.

Considering that the usps is looking to cut costs, why would they not transition everyone to curbside?

Asked by Jodi about 9 years ago

I agree that using postal delivery vehicles to deliver the mail curbside would be more efficient than door to door delivery by a walking letter carrier. There would be more gasoline consumed by these engines running for many hours per day but you would still probably save money versus the costs of a carrier walking door to door and not being able to deliver in the same number of houses in the same amount of time. I deliver mostly by walking from house to house and some neighborhoods in the town where I work have curbside delivery. Those routes do have more delivery points than the one I deliver. The two factors that I can think of for not transitioning everyone to curbside are as follows: 1) I've never heard of the USPS forcing anyone to move a mailbox from their house to the curbside. Who would incur that cost? There would probably be a lot of pushback from customers who have delivery to their front door. 2) Many neighborhoods don't have the streetscape to handle mounted (curbside) deliveries. If the houses are too close together you will have many cars parked on the street which make it difficult for the letter carrier to access the mailbox from the mail truck. In these cases, the letter carrier must perform a time-consuming dismount procedure if they want to deliver the mail to the house with a mailbox they can't access directly from the mail truck. It works fine in most suburban and rural areas but in a tighter density environment , the economics of it may not work. I, for one, love to walk from house to house and get exercise while delivering the mail, but understand your question about how curbside delivery could be more efficient. Thank you for the observant question.

423 Votes

Who delivers the mail if you are sick or on vacation?

Asked by martha about 9 years ago

It's a very good question with a pretty easy answer. In our office, besides the regular letter carriers who deliver the same route daily, we have a group of carrier technicians (aka floaters) who deliver the mail when a carrier has a day off during the week. As much as mail is delivered Mon-Sat most carriers are only obligated to work 5 of those days. To also help fill the gap when a carrier is sick or on vacation or out for any reason a CCA (city carrier assistant) can deliver the mail. If we are very short-staffed (common in the office where I work), we deliver our own routes and then take part of the vacant route and deliver that, usually for OT pay. That is usually :30-1:00 of additional delivery time but could be longer.

423 Votes

I paid off my car about 3 years ago and never received the title. I thought nothing of it til now since I am trying to sell my car. I called the lender and they said they sent it back in 2012. Is there any way I can find it throught the USPS?

Asked by Manual over 9 years ago

I think that titles are sent by regular first-class mail. That is how I've seen it in NY state. I'm not sure your lender does it the same way. Either way, there is no way to find it through the USPS. I don't know how easy it is to get a replacement title from your motor vehicle bureau. I'm sure there is a process as titles are probably lost or misplaced often. When car owners receive a title, they probably put it away somewhere, never to be looked at again until they want to sell of or dispose the car. You could also call back the lender to see if they have a procedure for replacing your clear title, but I don't know about this either.

423 Votes

Will a mail man come back afyer his route if there is a package to large for him to carry

Asked by logan over 9 years ago

I am not sure. If the letter carrier is using a postal delivery vehicle like a 2-ton truck or LLV (long-life vehicle), they will usually deliver a parcel before or after they deliver the mail and smaller parcels on that street or area. If they are a foot carrier with a walk-out route that means they don't drive a delivery vehicle and another postal employee, usually a Parcel Post carrier, would deliver the large parcel separately. Thanks for your question.

423 Votes

Thanks for the answer, but doesn't each carrier have a route number, like C001-19046, the last part being the zip code that they deliver to? So if I addressed it to Letter Carrier Route C001-19046 he /she would get the letter?

Asked by Jane about 9 years ago

You are the right track with your question. C001, for example, would be City Route 1. I don't think there is a special ZIP code for the route #. What you could I address the item to "Letter Carrer C0001" and then the PO name and address and 5-digit ZIP code. I think the addl 4 digits for the ZIP code would be -9998 for mail going to the PO and not to a customer. Don't quote me on that last part. I've reread your question now. If you put C001-19046 on the top line of the address they might get the letter. I've never seen this done before but it does make sense. I would recommend addressing the envelope to "Letter Carrier C001", but it's your choice.

423 Votes

thank you. that's what i hoped. i said some things after i walked away(about 20 feet). no threats were made and nobody was touched. are you allowed to have phone plugs in your ears and the radio going in your truck where you can't hear people?

Asked by tn mom about 9 years ago

I don't like to quote too many rules here on jobstr with regards to what a letter carrier can and can't do. One of the main reasons is that many rules are barely told to us, if at all, and the enforcement of any rules seem so inconsistent even within a particular office. In our office we are told not to have both ears plugged with earphones while delivering mail (driving or walking). I use earphones but only have one ear plugged in. I wouldn't be surprised if some of my co-workers have them both plugged in, because "rules" are for other people, not them. I also think we are allowed to play a radio in our vehicles, but it shouldn't be that loud where you can't hear what's going on around you. That is rude and a safety concern as far as I see it. I'm glad that no threats were made and nobody was touched. I won't stick up for my fellow employees who have any type of bad attitude or poor work ethic or don't follow some basic courtesy rules.

423 Votes

I have an interview Thursday to be a city carrier, is it possible for me to carrier four days and go to school the other two?

Asked by N ADAMS over 9 years ago

I don't know this answer since I don't work in the hiring area and don't know what the conversations are like. My guess from what I've seen is that it's not likely that a 4-day schedule will be allowed and then 2 days at school. The CCAs in our office have to sometimes work on Sunday delivering Amazon.com packages. I think that CCAs are supposed to be available on a very dynamic schedule so I don't know if you could get an agreement from the USPS to guarantee no work on the days you'd like to go to school. It doesn't hurt to ask and just because I haven't seen it done doesn't mean it's not possible. Good luck.

423 Votes

I live in a residence, never closed, but have had three occasions recently when an item wasn't delivered with a reason listed in tracking as business closed. Why?

Asked by jayking@gmx.com about 9 years ago

That is interesting to hear yet not surprising to me. There are certain parcels that are supposed to have a scan on it whether or not it's actually delivered on a particular day. Amazon.com parcels are one of these types of parcels but it may occur on other parcels as well. I don't think it's right for the USPS to be doing this because it is misrepresenting the status of a parcel. In your case the fact that you live in a residence that is never closed makes it even more wrong to be scanned as "business closed". Sometimes a letter carrier may forget to deliver a parcel or it is missorted to another route and there is no time to get it correctly delivered on the same day. In this case, it might be scanned "attempted" or "business closed". In my opinion both of these scans are wrong and misleading to the recipient and/or shipper. I hope you have at least received the parcel the next delivery day. I've never been asked to scan a parcel wrongly and would refuse to do so. You may see this more lately as the volume of our parcel business for the month leading up to Christmas is probably double or more our normal parcel load.

423 Votes

I'm about to start working as a Mail Carrier and I need a really good pair of walking shoes but, I'm unsure of what kind to get. What kind of shoes will be best for all the walking that I will be doing?

Asked by Dee over 9 years ago

Congratulations on being hired by the USPS as a letter carrier. We often walk for 4-5 hours per day so it is important to wear comfortable shoes. The shoes that can be purchased with a uniform allowance can easily cost $100/pair. They are usually black leather athletic or walking shoes with a certified slip-resistant grip. You don't need to spend that kind of money on your own for shoes. To get an idea what the shoes look like, do an Internet search for letter carrier uniform shoes. I wear New Balance and Rocky shoes. Since the prices for our uniforms are pretty high, you can search non-uniform websites to see if less expensive shoes are available. I am fortunate to never have had any chronic foot pain from being a letter carrier, so I can't be any more specific as to what to avoid when purchasing shoes. Good luck to you Dee!

422 Votes

When do the mailman comes back to work since next Friday is Christmas

Asked by Kenya about 9 years ago

We will be operating as normal on 12/26/15 Saturday. Have a Merry Christmas!

422 Votes

How can a postmaster report a delivered item to a mailbox and it's empty?

Asked by Tina over 9 years ago

Tina, since this is pretty much the same q you asked previously, I have just copied and pasted the response from that question below:

Tina, when I get a question like this it disturbs me because I have to think it wasn't an innocent error that the item was scanned as "delivered" but no notice was left nor was the item. As an aside, if a notice was left, the package would have been scanned as "attempted". It could've been an error, but I will explain why I think it may not have been. When the packages arrive at our PO in the AM, they are all scanned as "arrival at unit". Then, at the end of the work day, our supervisors are supposed to make sure that each item has an additional scan such as "attempted" or "delivered" or "business closed", etc. I know at our office that if they can't find the parcel as accidentally left behind in the office they may assume the parcel was delivered and enter it as such. Amazon specifically wants their items delivered the day they arrive at the destination PO. In a way this is falsifying and undermining the integrity of our scanning system. I won't say this happens to many items nor do I know if it's widespread. Hopefully what I described above is what happened with your package and it should be delivered on the following delivery day.

422 Votes

Lets say its a chilly day probably in the 30's-40's range and raining. I have rain gear for the rest of my body but nothing for my hands. How do you keep your hands dry? Warmth is not a major concern atm, just keeping them dry. What do you do?

Asked by Kruesser almost 10 years ago

Those days aren't fun whatsoever and I don't know that I have a good answer for you as I'm more concerned with the cold. I have heard of seal skin gloves which may work well to keep your hands dry but still be able to finger the mail. I'm sorry I don't have a more concrete answer for you. It's good that you have rain gear for the rest of your body. Don't wear any cloth gloves because they will get wet quickly and soak through to your skin. To find help on this and other questions, I would recommend the Facebook user group titled: USPS postal Maniacs. There are over 9000 USPS employees who are members and are pretty good about voicing their opinions on postal questions (often very negative, but they have a helpful side as well).

422 Votes

I dropped an envelope into a blue usps collections box into the slip part of it, will the mailman get it? I did not use the handle part that you open.

Asked by aa over 9 years ago

I'm not sure where the slip part is but you likely mean the area below the part with the handle. I didn't think you could get a letter through there. Anyhow it's very likely that the mailman will get your letter when the collection box is emptied. The area I think you are referring to goes to the same area as if you opened the lid with the handle on the top and deposited,the envelope the correct way.

422 Votes

Actually had two questions for you?

1. Is there radio in the mail delivery truck that you can listen to when driving?

2. Do you get a pension or a 401k since you work for a company ran by the government?

Asked by Andrew about 9 years ago

Two good questions that are easy to answer. 1) there is no radio in the LLV which I drive. It's possible some postal vehicles have radios but not the one I use. Some carriers bring a portable radio with them or listen on their mobile devices to music or podcasts. I listen to podcasts while delivering the mail. I have one ear with the earphone in it and the other left open so I can hear any traffic or people looking to get my attention. We are probably not supposed to work with both ears covered.

2) I get both a pension and a 401(K) type program since I'm employed by a quasi-governmental organization. The pension is called FERS (federal employees retirement system) and the 401(K)-type program is called the Thrift Savings Plan. Along with Social Security, they make up the 3 "legs" of the retirement system under which I'm covered. The TSP offers a lot of potential growth because you can contribute a lot of your earnings plus the USPS matches some of your contributions. You choose how aggressive of an investor you want to be with your TSP contributions. Thanks for your questions and asking something I actually know about. Many of the questions here I can only answer by my experience not necessarily what the rules may be or how different people would act in a situation.

422 Votes

what days do mailman come to turn in or take mail from apartments?
can I ask my mail lady to sell me stamps if i'm in a tight situation?

Asked by jessie over 9 years ago

In most apartments, just like houses, mail is delivered 6 days week (every day except Sundays and Holidays). If there is outgoing mail, it should be taken at that same time. Many apartment cluster boxes have a slot for outgoing mail. If not, the mail should be deposited in a blue collection box which are at the Post Office or in the street in various locations. With regards to asking a mail lady to sell you stamps, you can ask but we aren't required to carry stamps as city letter carriers. I carry a few with that I purchase with my own money and will put them on envelopes if someone has short-paid the postage or if they need a stamp. Sometimes I'll ask them for the money, sometimes I won't. The whole scenario doesn't happen too often. I am a stickler for the proper postage being affixed to mail so I sometimes I won't accept a letter with insufficient postage and leave a note or write on the envelope that add'l postage is required.

421 Votes

is it legal to write a message on the outside of the envelope of a letter im mailing ?

Asked by chaser almost 10 years ago

I don't see why it wouldn't be legal. The important parts are that the destination address, return address, and postage are in the correct places and clearly readable. Besides that I believe you may write a message on the outside of an envelope.

421 Votes

I am from Paraguay and have sent four items to the US, all with tracking numbers. They went through the Miami ISC but it's been more than a month and there has been no further updates. What may have happened and what could I do?

Asked by renef09 almost 10 years ago

I am thinking it may be held up in Customs, but am not sure if that happens before or after it gets to the ISC, or is maybe based in the Miami ISC. Do you know if the recipient is still looking for their items? Sometimes it doesn't get any more bar code scans before it is delivered but actually has been delivered. You could go to www.usps.com and maybe do an inquiry as to where the items could be but I don't have a lot of confidence that you will get any more info than is what you already have.

421 Votes

How long does it take a package to clear from international sorting centers

Asked by Christina about 9 years ago

I don't know the answer to this. My guess is as long as it isn't being held in customs for further inspection, then it should clear in a couple of days. When I see items from overseas that is postmarked it seems that it took 7-10 days total from when it was mailed. I'm just going on observation here and don't have any inside knowledge on what the goal is to clear international packages for delivery.

420 Votes

What island do you know of that the mail only gets picked up once a week

Asked by Megan almost 9 years ago

If this is a trivia question, I don't know the answer. I don't actually know the answer either way. If this does occur it must be a pretty remote island as the USPS provides 6-day (Mon-Sat) delivery to most places in the USA.

420 Votes

Postman at our apartment keeps returning our mail to sender. He states it is because it does not match the names on our box. Can he legally do this. If the name is misspelled or off by one letter he will return to sender every time. Can he do this?

Asked by Jessica about 10 years ago

Jessica, I don't know what is legal or not about returning mail to the sender if not addressed properly but it seems that your letter carrier is taking this a bit too far by returning letters that don't match exactly the name on the mailbox. As long as the apartment # is correct and the name matches somewhat the mail should be delivered. I don't know if you want to leave a note saying "please deliver all mail that is addressed to my apartment # even if the name doesn't match exactly." As far as I know names don't need to match at all as long as there is an apt # and the recipient isn't rejecting the mail as "no longer lives here or person doesn't live here". Many carriers, especially substitute or CCA (city carrier assistants), just deliver the mail as addressed which is fine. I am a very detail-oriented letter carrier and always want to make the proper deliveries but would never return something for a spelling error. I would return something sometimes if it is consistently mailed to an incorrect address. Again, the address is the most important piece of information on a piece of mail, not necessarily the name.

420 Votes

Can a mail carrier talk for hours on the job(2–3) with just one person,give people rides in her mail truck, and take car rides with neighbors while still in uniform? This is the worst mail carrier I've had. Everyone in my apartment also gets few mail

Asked by Caroline over 9 years ago

I am appalled at these observations of a mail carrier. If they are a city letter carrier, they aren't allowed to do any of the as far as I know. The actions seem completely unprofessional and probably against postal regulations. I would never give someone a ride in my mail truck or even have enough time to talk to one person on the route. If I talk to someone for even a few minutes I start to get anxious that I'll be late returning to the PO from my delivery route. I don't think it is against the rules to take a ride with someone while you are in uniform as long as the mail is secured in the postal delivery vehicle. We are authorized a 30 minute lunch break, two 10-minute breaks, plus whatever bathroom breaks are necessary. I have heard stories like you have told while reading some Facebook Forums or message boards. They are definitely working somewhere I'm not familiar with and with a management who doesn't care to do anything about this. I believe in an honest day's work for an honest day's pay. People like you have observed have probably been ripping off the USPS and the ratepayers for years. There are definitely other USPS workers who would disagree strongly with my comments, but this is how I see it. If you know for sure you aren't getting all of your mail, you could bring it to the attention of the delivery supervisor of your local PO. I would question how you would know you are missing anything. It's possible that your apartment complex residents don't receive a lot of mail. Thanks for writing.

420 Votes

are mail carriers required to deliver to separate boxes at a 2-family house, assuming the boxes specify 'apt. 1' and 'apt. 2' (particularly if the boxes are on different levels separated by stairs)?

Asked by Joe about 9 years ago

I don't know the procedures for determining whether a not a building is "officially" considered multi-unit for mail deliver purposes. I once had a person who was leasing part of a house of I could put his mail into a separate mailbox on the side of a house and I said no. The house is considered one address and all of the mail goes in a single box. The landlord can separate the mail. I would think if it's a 2-family house and the boxes are clearly marked as "apt 1" and "apt 2" or something similarly distinctive and the mail is addressed accordingly it may be okay. I truly don't know what constitutes multi-unit or not as far as mail delivery goes. I also don't know if the stairs have any effect to the answer. It's not uncommon to walk up stairs to deliver mail so I can't outright say no due to the stairs separating the mailboxes of the 2 units.

420 Votes

Well i wrote a letter and wanted it to be sent in london and im in usa . Will the mail carrier make sure that it will be sent .

Asked by temorrow over 9 years ago

As long as you addressed the letter properly and affixed the correct postage the letter should make it to London correctly. When letter carriers pick up outgoing mail we generally just put it in a basket with all of the other outgoing mail and a processing facility sorts the mail based on where it is going to. If you still have the letter, please put the country of destination (UK or England) on the very bottom line of the address. I'm sure the Royal Post is reliable just like the USPS is.

420 Votes

If mailman/lady does not have a key to apartment building residence for whatever when they should. After ringing bell how long are they allowed to wait until someone lets them in before leaving and not delivering mail?

Asked by Sam over 9 years ago

Sam, I don't know the answer to this but the letter carrier should have access to the building or mailboxes somehow without having to ring doorbells. Maybe in this case it was a one-time occurrence but even then they should have returned with some means of access or called the PO to advise them why they couldn't make a delivery to a building. I don't know of any specific time frame they'd have to wait before moving on to their next delivery. I think a couple of minutes is sufficient, especially if they are ringing multiple doorbells and getting zero response.

420 Votes

If you notice a broken mailbox what do you do with the mail and how do I get it as soon as possible

Asked by Heem over 9 years ago

I usually will continue to deliver the mail as long as the mail can be sheltered from the rain and other elements and hope that the customer will fix the mailbox in a reasonable amount of time. Some letter carriers will not deliver the mail to a mailbox that has fallen to the ground or is broken in some way. I suppose that is their option. If the mail isn't being delivered, it is likely being held at the PO for a certain amt of time (I don't know how long). You can probably go and pick it up there as long as you present identification that matches your address and if the clerk can find the mail that is being held.

420 Votes

If a letter was mailed from Wisconsin to California on a monday morning approximately what day will it be receive?

Asked by Heemgame over 9 years ago

Generally it would be up to 3 days for a letter to be delivered if mailed from CA to WI. To answer your question, the letter mailed on Monday AM should be delivered on Thursday. I'm not sure about this but I think First-class Mail standards are 2-4 days for delivery.

420 Votes

If i post a letter but didn't mean to can i go back and ask the postman if i can have it back before he takes it away

Asked by daniel over 9 years ago

I would give it back to you if I know who you are, or you can positively ID yourself, and if I can easily retrieve the letter. It's rarely happened to me and in each case in gave back the letter(s) to the sender. I can't speak to how another letter carrier would react to your request and I don't know if there are any rules specifically allowing or prohibiting this. We are not trained on how to handle this request as far as I can remember.

419 Votes

I recently finished my route, came back office and someone defaced my time card. I took a picture, notified my steward to meet with postmaster on Monday. No point in notifying supervisor it was Saturday, rather go to postmaster. Any thoughts,

Asked by rocketman60 over 9 years ago

First of all, I want to say that it's disgusting that a co-worker would do that. It could almost be taken as a threat from a co-worker and make for a hostile environment. I think you did the right thing by taking a photo of it and getting your shop steward involved. It wouldn't have hurt for you to notify the supervisor since they are next up the chain of command. It sounds like you feel that this is serious enough to go right to the postmaster and I understand that. I don't know if your office has internal video cameras which would cover the area by the time clock. That'd give you all of the evidence you need. Be careful not to just wildly point fingers as to who you think has done the defacing, but if you have had a noticeable conflict with one co-worker you could mention that in the meeting with the postmaster and your shop steward. Nobody at work should have to put up with that kind of defacement or intimidation and I really hope that the management and NALC doesn't take this lightly.

419 Votes

If I'm not putting my address on a letter that I'm mailing do I still have to put my city, state, and zip code?

Asked by Msjas92 about 9 years ago

Not at all. As far as I know, there is no requirement for any return address or partial return address. It is important for the destination address to be complete. This mainly would be an issue if you wanted to receive the item back to you in case it was undeliverable for any reason. I'd recommend putting a return address on a letter that is being mailed, but it's your decision and you probably have your reasons for not wanting to put one on the letter that you are mailing.

419 Votes

i had "not nice words" with a substitute driver the other day and she threatened to stop my mail. Can she really stop it because we had words.

Asked by tn mom about 9 years ago

I don't know the answer to that. I can't imagine that there are too many situations to get into conflict with a customer. I would usually walk away from most situations that could get out of hand. Anyhow, they shouldn't threaten to stop the mail because of the "words" unless there was a physical threat made by you, which it doesn't sound like. If, by chance, you notice mail not being delivered, you could contact a delivery supervisor or Postmaster or manager to tell them what happened and ask why you didn't receive mail when you were supposed to. I hope that cooler heads prevail. I have a few jerky customers that I deliver mail too, but I don't let it bother me. They continue to get the exact same quality service as everybody else I deliver mail to. I hope that cooler heads prevail in your situation and that the mail service isn't interrupted. Thanks for writing with your q.

419 Votes

How do you survive the extreme heat? Also after a long hot day do you get a headache?

Asked by Amy over 9 years ago

Amy, it's been awhile since I've worked in extreme heat (mid-90s and above would be my unscientific definition), but I'll just give you some generic advice. The suggestions I have are: 1) Keep hydrated. Even if you aren't thirsty just keep drinking. Many liquids are lost through perspiration, and if you need to take more bathroom breaks, you just do so. It is rare I get a headache from the extreme heat and I credit that to drinking water or other non-diuretic liquids. 2) Wear as light as clothing as possible. 3) Keep your head covered with a wide-brimmed hat to protect from the sunlight. I've found this to be more comfortable then not wearing a hat. 4) Don't exert yourself too much. The pressures of the job have some letter carriers rushing through their routes, but that could tire you out quickly if it is very hot outside. I keep a moderate, rational, pace, and if anyone ever questioned why it took longer to deliver a mail route (not common to be questioned especially in weather extremes), I'd just say it was for health and safety reasons. As an aside, the heat never bothered me compared to very cold conditions. I realize that you can cover yourself sufficiently when it's extremely cold, but my extremities still hurt when exposed. It's difficult for me to feel the mail if my fingers aren't touching the mail directly. I hope this helps. Basically, it comes down to preparation and hydration.

419 Votes

My package is being shipped to GA. Currently it says November 25, 2014 , 8:24 pm -
Arrived at USPS Facility
CITY OF INDUSTRY, CA 91715. It was shipped via Priority mail. Do packages still"travel"during thanksgiving? Will I get it by Saturday? Thanks!

Asked by William about 10 years ago

Saturday is Nov. 29 and Priority Mail in the continental 48 states is usually 3 days maximum for delivery. The packages are usually in transit 7 days a week so I would say there is an excellent chance your package will arrive by Saturday. USPS Priority Mail is a superb service in my opinion. I often look at the mailing dates when I deliver a Priority Mail item and it has rarely taken more than 3 calendar days from origin to destination.

419 Votes

I sent out 100 postcards on Monday across the usa and my own state how long should it take for them to arrive?

Also. I'm sending out a 100 more tomorrow across the usa should they arrive by Monday?

Asked by Patrick about 9 years ago

The most anything should take across the USA is 3-4 days I think. If you mail the postcards on Thursday I think there is a good chance they will arrive by Monday. Most first-class mail, which would include your postcards, usually takes 2 days locally and up to 4 days nationally as far as I know. As long as the postage is sufficient (.35 or .49) and the mail is addressed properly, the USPS does a very good job of meeting those service standards.

418 Votes

I live in a building with mailboxes we tennents access by key. However I found out that the management at our building puts the mail into the boxes and not the mailman. My boyfriend says this is illegal. What can I do to amend this? I live in Canada

Asked by Flower almost 10 years ago

Flower, whether you live in Canada or the U.S., my answer to your question is the same: I don't know what can be done to amend this. I don't know that it is illegal either. Most apartment buildings that I've seen have a cluster of mailboxes near the lobby and are serviced by a USPS worker (in the US). I, too, live in an apartment building (a cooperative) and a USPS Letter Carrier distributes the mail. Management has no access to the cluster boxes as far as I know. On the flip side, there may be some arrangement for the management to deliver the mail in your building though I don't know the mechanism that would allow for such an agreement. The only thing I can compare your situation to is that many college campuses have mail that is distributed by non-USPS employees into boxes usually at a residence hall or student center/union. I did that for one year when I attended a university in NY.

418 Votes

While driving the vehicle to make a delivery, another motorist points towards the back of your vehicle as if something is wrong. What do you do?

Asked by Tolu Akande about 9 years ago

If I were in motion, I'd safely pull over, put on my four-way flashers, and then get out to investigate. It's possible that my gas cap is hanging out the side of the LLV, the back gate isn't secure, or maybe I'm dragging something. It could also be something that I haven't thought of. If the motorist is still around I'd ask them what they are pointing out.

418 Votes

I recently sent a pkg. to my grandson. The tracking # says it was delivered and put in the lock box but my daughter says there is no key in her box. I am so afraid someone else got the key by mistake. What do we do? This is a priceless gift. Thanks

Asked by S.M.S about 9 years ago

The only suggestion I'd have is to have your daughter or you contact the PO which delivers the mail to her and see if the key may still be in the mailbox for another resident and/or the package is still in the lockbox. It is disconcerting that if another resident errantly got the key and/or package that they wouldn't deliver it to the intended recipient. As a letter carrier I can tell you we make delivery mistakes on a somewhat regular basis. I am pretty accurate (though not 100%..nobody is) in my delivery, but some carriers don't care as much or are unfamiliar with an area and sometimes rush which can result in mistakes. I understand that the tracking is only somewhat helpful because it shows as delivered to the lock box but that doesn't help if your daughter didn't get the key.

418 Votes

I left a letter in my landlords mailbox in a stamped envelope with my return address and her receiving address when she checked the box her mail was there but my letter wasn't what happens if mailman took it thinking it was outgoing mail

Asked by Kate over 9 years ago

From what you described there should be no problem in your landlord eventually receiving the check. It's possible that the letter carrier took the envelope thinking it was outgoing mail. Since it had a stamp on it and the landlord as a receiving address, they will likely get the check in a couple of delivery days. If a letter carrier sees an unstamped envelope in a mailbox they will often take it as outgoing mail without looking at the destination address. Thanks for your question.

418 Votes

Does a mailman have a right to walk through my yard if they refuse to deliver my mail.

Asked by Bev about 9 years ago

Bev, I don't know the reason the letter carrier is refusing to deliver your mail. Do you have a loose dog near your mailbox or another hazardous situation which would make it unsafe for the letter carrier to deliver your mail. I don't know the answer to your question, but I'd say that they shouldn't be walking through your yard if they aren't delivering your mail. It sounds inappropriate to me, but I can't cite any rights that they have or don't have regarding this.

418 Votes

If a package is marked delivered on your account. And said it was in a parcel locker and I didn't get it who do I talk to?

Asked by JF about 9 years ago

Was there a key to the parcel locker in your mailbox? That would indicate as to where you should go to retrieve your parcel. If there is no key in your mailbox to access the parcel locker, then I'm not sure where your parcel would be. I'd speak with the letter carrier who serves your route or a delivery supervisor at the PO where the mail is delivered from. I don't have a lot of faith in tracking down parcels that are misdelivered or said that they are somewhere and they aren't. Sometimes it may show up in a day or two, but I don't know why it would show as delivered to a parcel locker and now you can't find it. I hope your package shows up.

418 Votes

I sent a letter friday to California and it usually takes 3 days to send but monday is MLK day so what day should it arrive

Asked by selena almost 10 years ago

I don't know where you mailed the letter from, but I think mail is still processed on a holiday even if there is no delivery. I would suggest that it will arrive on Tues or Wednesday. Also, I've heard through unofficial sources that the service standards for first class mail has been delayed by a day, at least with local mail. Mail that used to take one day has started to take two days as of last week, but I haven't heard any official word or complaints about it. I don't work in an environment where I'd head too many complaints from customers nor would management tell us of too much with regards to service changes unless they absolutely had to.

417 Votes

Hi, my mailman has a bad habit of putting the wrong mail in the wrong box. 2day a package was delivered to our apt in locked box thing & he obviously put the key to it in the wrong 1. How should I word a letter to my neighbors asking for my package?

Asked by Joanna over 9 years ago

I don't know how you know for sure the package was delivered to the parcel locker section and the key put into the neighbor's box. If you are sure of this (based on the fact that your mailman has made mistakes in the past) then I would put a notice on your neighbor's door. You don't have access to their mailbox so you can't put it in there. The notice can say: "I believe the letter carrier errantly delivered a package to you (or put the parcel locker key in your mailbox) that should have been for me. If you have received this package, please deliver it to me or leave it by my door. "

You may also want to include your phone number on the notice. Unless your neighbors or morally challenged they should give you the package without incident. I hope this helps you Joanna and you receive your package.

417 Votes

I'm a CCA in Ohio that survived the winter (YAY!) and this will be my first summer working for the USPS. Do you have any tips for surviving the heat?

Asked by Bradan over 9 years ago

Bradan, Congratulations on surviving the winter! That can't have been fun at all. I'm just glad it's over also. As much as the heat isn't fun, I prefer it over the cold. I know there are others who feel quite differently about that. As far as tips go, my main tips are: 1) Drink plenty of water or some other liquids. I've heard different schools of thought whether or not Gatorade is good. My joke is that on the internet you can find anybody to support your opinion. I would guess that it works but there is a very high sugar content. The key is to stay hydrated.

2) Wear a hat to block the sun off your head and face. I wear a cowboy-type hat which works well. I fold the edges up by the ear so it doesn't look so funny but there is a tradeoff in that I'm exposing more of my face to the sun. I'm not sure what the official name of the hat is. You could also wear a white mesh pith helmet. Baseball caps will help as well but not cover too much of your face or neck for sun exposure. I also wear sunglasses most of the time.

3) Wear as light clothes as possible. I usually wear shorts in the warm weather and a short-sleeve uniform shirt with a t-shirt underneath.

Those are the basic tips that I can think of. Make sure to ask or take a cue from your fellow carriers, as I'm far from being an expert on this. On the very hot and humid days I consume water without even thinking about it, usually bringing about 2 liters with me plus some orange juice to drink with lunch.

Good luck to you. During July and August there is so much extra work to do because of our fellow workers going on vacation. We never seem to have enough help. I'm sure that story is repeated in many Post Offices nationwide.

417 Votes

How can I get a letter to a specific mail carrier. Not necessarily the one on my route.

Asked by Jane about 9 years ago

If you know their name and what PO they work at you could mail it with their name, c/o the PO where they work and hopefully they will get it. You could mark it Personal if you want to. I have lost a lot of faith lately in things getting delivered to where they should but you could try it. I would think if our supervisor or PM saw a letter addresses to an employee they'd give it to them as long as it wasn't habitual. iVe never been in that situation so I can't say for sure. Thanks for your question.

416 Votes

I notice I have a different mail carrier.. How often does a route change for city mail carriers? Why would it change?

Asked by Cleopatra over 9 years ago

The main reasons for a mail route to change for a city carrier is because a route/assignment has come up for bid (Another carrier has retired/transferred/bid to another route) and one carrier decides to bid for the available route so they'd leave their current route. That is the most common reason. It's possible you could have the same carrier for many years or a route may be so large or undesirable that it's like a revolving door as to who delivers your mail. One other reason for a new carrier is if the office restructures the routes and different streets go to different letter carriers. Where I work I've only seen this a couple of times in 15 years. This would be more common if there was a lot of new construction in a town. Assignments or routes are awarded to the carrier with the highest seniority who desire it. That is how the bidding system works. Thanks for submitting your question.

416 Votes

Hi again i got everything figured out with my postcard and am going to be sending out 10,000 at once. Would i be able to get a bulk discount for this? or would it be wiser to pay for first class postage? and will they be delivered the same either way

Asked by Andrew almost 9 years ago

I didn't realize you'd be doing such a large mailing. I believe that amt of postcards would qualify for a discount but sometimes it depends on the quantity of pieces for a certain area, how the mailing is prepared, and where you enter it into the system (some large mailings are cheaper to drop off at a mail plant vs. a local PO). The name for a bulk mailing discount is usually called presort standard and presort first class Mail. The standard doesn't get handled as quickly as first class mail which is why it's cheaper. I am sure the answer is quite a bit more complex than what I've told you. Some resources that I'd look for are the Direct Marketing Association or search for "USPS bulk mailing discounts" or "basics of bulk mailing USPS". If stamps or meters are not affixed to your postcards you can't just drop them in a mailbox. The mailing would need to be processed through the BMEU (business mail entry unit). You may also need to get a bulk mailing permit to use an indicia and get a discount. I don't know these details at all. You ask good questions but my area of knowledge has more to do with the job of a city letter carrier. That is why I'm not being any more specific. Anything I've typed here is what I've learned over the years by asking my associates similar questions that you have asked. None of this knowledge is necessary to be a letter carrier.

416 Votes

Hey I was wondering, I live in Texas and want to ship a letter to Scotland. It doesn't weigh much, it just has a Pokemon card. But I was wondering if I had to put 2 stamps on it or take it to the post office to be shipped a Certain way? thanks!

Asked by Izzy over 9 years ago

I'd recommend taking it to the Post Office to make sure you are paying the right amt. You should just be able to put it in a letter size envelope (if it fits) and seal the envelope well. A proper address should also be written on the envelope where the bottom line is the Country of Destination (in your case either UK or Scotland). My quick search says that a 2 oz. letter to Scotland would be $2.21. If you are interested, you can go to www.usps.com and search for calculate a price and after answering several questions you can get a rate. 2 stamps would be equal to .98 so that would be insufficient to mail to Scotland. The minimum price for international mailing is $1.20 I think. Thanks for writing and I always say it's better to put too much postage on instead of too little. This way you lessen the risk of an item being returned for insufficient postage.

415 Votes

How long does it take to get a first class letter from Wisconsin to California

Asked by Heemgame over 9 years ago

I think it should be approximately 3 days for First Class Mail from Wisconsin to California. Our mail transportation is pretty reliable when it comes to meeting our delivery service goals as long as the mail isn't missorted or misdelivered.

415 Votes

I am a unit owner in a 114 unit condo. An owner operates a rental business in her unit. She has erected a "hotel" sign and has all 114 owners mail delivered to her, and then delivers the mail to each unit. Is this illegal?

Asked by jmasick@hotmail.com almost 10 years ago

I am not familiar with any rules that would or wouldn't allow this. On the surface it seems odd that you wouldn't be able to receive your mail directly from the USPS, but this may be the way the condo is set up. When you say an owner operates a rental business in her unit, do you mean she arranges for people to rent other condo units short-term, kind of like a rental agent? Either way, I'm not sure how this affects mail delivery. An alternative to having your mail delivered to this single unit would be to rent a PO Box. Sure it is more costly than just getting your mail delivered to the condo complex, but there is reliability and privacy/security with a PO Box.

414 Votes

Daughter of a deceased employee submitted an employee generated mlna with letter attached indicating father had past. I did mlna on the mail, then 2 days a fwd was put thru. Do l now fwd or mlna and will that mlna come back in dps or to office.

Asked by jvitto48 over 9 years ago

I would forward any mail you receive from this point forward since you now have a valid COA for that former employee who is now deceased. Any mail that was previously put through with the MLNA may not come back at all and was returned to the sender. If the mail happens to come back to your office I would then forward it. This is all just my opinion. I'd ask the clerk who handles forwards in your office or a supervisor, but they may also just give an opinion without knowing if there is a correct procedure.

414 Votes

How long will it take to receive mail in my mailbox sent from Long Island to Brooklyn ny??

Asked by Neeshia over 9 years ago

From Long Island to Brooklyn, NY is usually 2 days as long as it is mailed by the final pickup time on one day (for example usually 5 or 6 PM). The mail delivery system is pretty reliable in meeting that timeframe unless the mail is missorted or misdelivered.

413 Votes

is the mailman going to be running behind on the day after Thanksgiving with his mail delivery

Asked by Teri about 10 years ago

Teri, generally the mailman will be running behind because the day after any holiday there is often a heavier quantity of mail to deliver. I can't speak for all offices, but most of my co-workers were probably 1:00-1:30 behind their regular schedule when they started deliveries today. There was a huge quantity of parcels to have sorted by the clerks (took awhile) and also delivering these takes longer . One other factor is that the sun sets earlier this time of year so delivering the mail in the dark takes even longer.

413 Votes

I'm in SF,CA Is there a law that says the mail carrier can only walk 6 feet to deliver the mail? I recently moved my mail slot down the driveway into a door as some of our mail is missing.

Asked by Donna E. about 9 years ago

I'm a little confused by your question. Did you move the mail slot down the driveway into a door because some mail is missing or do you think mail is missing because you've moved the mail slot down the driveway and now the mail carrier won't deliver it? I don't know why your mail would be missing. The main reason is usually misdelivery by a USPS letter carrier and less common is mail theft. To answer your main question, I don't know anything about laws regarding how far a letter carrier can walk to deliver mail. If the carrier delivers on foot then it's very common to have to go to a door or mailbox near a door to deliver the mail. From what you described it shouldn't be an issue to have moved the mail slot into a door.

413 Votes

I have gotten a lot of junk mail and became kind of lazy and let my mailbox fill up a little. Today I checked my mail and everything was gone but I haven't moved. Can I get my mail back??

Asked by Desi almost 10 years ago

I don't know why the mail would have been removed from your mailbox unless the box was maybe overflowing. In that case we may suspend further delivery or empty the mailbox and return any accumulated mail to the senders or discard the mail depending on the class it was sent. Maybe the letter carrier thinks you have moved. It seems the mail has been removed a bit prematurely, but I don't know of a way to get the mail back.

413 Votes

How can I transfer as a mail carrier from L.I. to NC? I put in for the ereasign & mutual transfer & nothing...

Asked by Jerry over 9 years ago

I don't have any insight on how to transfer to other offices besides eReassign or asking for a mutual exchange transfer (which are advertised in The Postal Record). One suggestion I have is to call any office directly that you may be interested in to see if there are openings. I don't know how this would be any different from eReassign. Mutual transfers aren't so easy because you have to find someone from the area you want to transfer to who wants to go to your area. Also, there is an issue with the seniority dates that are assumed by the transferees which I don't know about. Good luck, be patient, and I predict you eventually get a transfer. What's wrong with Long Island? I love working here but know it's not for everyone partially due to the cost of living.

413 Votes

How long does it take to get back to the sender when USPS tracking states : Moved, Left no address:

Asked by Nikki about 9 years ago

I don't know how long that would take. I didn't know that we are able to scan a package or item as "moved, left no address". If the system is working properly and we give that item the same attention that an originating (vs. a returned item) gets then it should just take a few days to get back to the sender. In our office which is shorthanded on clerks, I'm not so sure how quickly the item would be returned. There is a lot as a letter carrier or employee we aren't told or know how long something should take so we just learn a lot by experience. Thanks for your question.

412 Votes

if you are a us postal service worker can you solicit your own business while delivering your route?

Asked by Pepito about 9 years ago

I think it is inappropriate to solicit your own business while delivering a route for the USPS. I haven't heard of anyone being disciplined for doing this, but I would think that it is technically not allowed. I know of a couple of co-workers who do home improvements, landscaping, or sprinkler work as side jobs but don't know if they actually try to get business while delivering mail. If they want to do a postcard mailing to try and get business I suppose that would be fine as long as proper postage was paid for the mailing and they didn't just put their own postcards in mailboxes while delivering the mail and not affixing postage to it.

412 Votes

When I quit the post office do I keep my uniforms

Asked by Jeff Rollins almost 10 years ago

Sure you can keep your uniforms as far as I know, some carriers donate uniforms to other carriers, especially if it is unused or if it's outerwear. A carrier who just retired from my PO gave me a rain jacket. Some Union branches or offices have uniform closets for items no longer needed by ole tyre carriers. The choice is yours. I just don't know where you would wear most of the items that have the USPS insignia if you aren't employed there anymore.

412 Votes

Is there a second seat for a passenger in the mail truck?

Asked by Emily over 9 years ago

In the LLV, which is the most common vehicle for delivery that is used, there is no second seat. The exception to that is that at our post office we up have 1 Long Life Vehicle with a seat in the cargo area which is behind the mail tray that is in the front left of the vehicle. We use that vehicle as a spare in case one breaks down or is needed by auxiliary help. The other reason it is used is when a supervisor comes with you for the day to inspect your route delivery. Sometimes they will follow you in their own car, but they often will just sit in the second seat. The cargo area opens up to the drivers area with a sliding door which I leave open all of the times.

412 Votes

It seems that all the big blue mailboxes on the street that we put our mail into have been replaced with new ones. They look just like the old ones but there is less space for the envelopes to go through into the box. Why?

Asked by Roberta over 9 years ago

I actually have no idea regarding the blue collection boxes being replaced with ones that have thinner slots. Possibly it is harder to steal out of it with a thinner slot buy I'm purely speculating. I don't know that theft from these boxes is much of an issue in most areas. Your question is the first I'm hearing about different size slot collection boxes. If anything I just hear of there being less collection boxes in general due to the decline in First-Class Mail being sent.

412 Votes

Do you come later on Fridays?

Asked by Lj about 9 years ago

I can't say for sure if we come later on Fridays or not. It usually depends on the staffing and mail volume as to what time we deliver the mail. At the PO where I work, Friday is usually like most other weekdays for mail delivery time. On Saturday, the mail may come earlier because postal routes may have closed busineses so they can start the residential delivery sooner.

411 Votes

We are having our front steps removed for some landscaping and the mailman won't be able to get to our mailbox that is right by our front door. What do we do?

Asked by Melissa over 8 years ago

If it is a temporary change, you could put a replacement mailbox or cardboard box (or anything labeled US mail) in an area visible and accessible to your letter carrier. I had a resident recently move the mailbox to near his garage because his whole front steps area of the house was being ripped out, expanded, and rebuilt. Your letter carrier shouldn't give you a hard time about this. If you get a chance you can mention it to them ahead of the construction beginning, or post a note by your present mailbox that you'll soon be providing a temporary alternate area to deliver the mail. Thanks for your question and consideration.

411 Votes

i live in a rural area. The house that i purchased was an established riding route. The mailman wont deliver my mail stating the car is in the way. How do I request a walking route when all other stops around my house are walking stops.

Asked by lostwitoutmail over 9 years ago

I don't know anything about how a route is established and what it would take to get it changed from a riding route to a walking route. Do you know if they are city or rural letter carriers who deliver your mail? Normally if a carrier is driving in a delivery vehicle and the mailboxes are at the street they should be able to approach and leave the mailbox without having to get out of their delivery vehicle to affect delivery. If a car is parked in the way and the letter carrier can't reach the mailbox without getting out of their delivery vehicle they have the option to skip delivery and attempt it the next day hoping there will be clear access. I am not familiar with an area where some houses are riding and some are walking when they are near each other. Usually it's one or the other. For example, all of my deliveries are to a mailbox which is usually attached to an actual residence so I walk between delivery points. Other carriers stay in their delivery vehicle and put mail in mailboxes which are along a road or curb. This is also known as curbside delivery. My suggestion would be to call the post office and speak to a delivery supervisor or manager about this. I don't know if they will be of any help. Is it possible for you to move your car or even the mailbox so the letter carrier can more easily gain access to the mailbox? You shouldn't have to go without mail delivery but there are certain regulations to be followed so the letter carrier can do their job in an efficient and safe manner.

411 Votes

when can a mail carrier place your mail on hold without giving you notice

Asked by jennifer almost 10 years ago

I don't know the policy on this as I've never thought to put someone's mail on hold without their authorization. I suppose this could come about if their mailbox was full and the carrier couldn't deliver any more mail to that address. In that case maybe a letter carrier would hold any future mail at the PO for a certain amount of time and then possibly return that mail to the sender with the endorsements "mailbox full". A letter carrier can also hold the mail at the PO if your mailbox is inaccessible due to snow. They will usually deliver all of the accumulated mail within a couple of days of the mailbox becoming accessible. We had that situation occur at our PO this past winter when snow prevented some of the driving (mounted) route carriers from being able to drive up to a mailbox without getting out of their LLV.

410 Votes

I went through the process to get the stamp thing worked out so I could have a priority package picked up tomorrow. hubby was going to get priority box for me, they closed before bus got him there. Will mailman have one when he picks up?

Asked by deborah over 9 years ago

When the letter carrier comes to pick up your package, they will unlikely have a priority box with them. Most of us carrier no supplies in our postal vehicle. I think you can also edit the pickup request because it sounds like you won't have the Priority Mail package ready for them. You can probably edit or cancel the pickup request if you won't be mailing the item today. If you have any other box you can use that as well unless you have selected the Flat Rate Option for your packaging. If you did select a Flat Rate option you need to use a Priority Mail Flat Rate Box or envelope.

410 Votes

If the adress on the envelope of the letter I'm trying to send dosent match my address will the mail man still take it?

Asked by Emely over 9 years ago

They should take it. I've never heard of that being an issue. As long as there is sufficient postage it should be accepted. I think most letter carriers don't even look at the to/from address on an envelope when they collect mail from a person or collection box. Furthermore, I know of no requirement to even have a return address on anything that is mailed. Thanks for your question.

408 Votes

Are the people at the counter in the post office obliged to ask me what I am sending in a Large Letter ?? thank you

Asked by Werlygig over 9 years ago

I don't believe they can ask you what is actually in the large letter, but I know if it's over a certain weight or size, they can ask something to the effect of "is the item you are mailing liquid, fragile, perishable, or potentially hazardous?" and you self-certify the answer with a yes or no. Certain batteries have to go by surface only and can't fly on airplanes. So I would take exception of they actually ask you what is being mailed if it's first class or Priority Mail. If you are mailing something via Medial Mail they can verify or even open a package to inspect that it is media (books, CDs, cassettes, video, DVD). I hope this answers your question.

408 Votes

There was a city flyer in my mailbox it said postal customer. Does that mean the mailman brought it

Asked by seano760 over 9 years ago

I am not sure what a city flyer is, but I am guessing it was some type of communication from your city or it was an advertisement. If it said "postal customer" on it, it likely was delivered by the USPS. Another way is to check if there is an indicia on it. That is a square usually in the upper right hand corner of the mailpiece that says "prst std, US mail, paid" or something like that. That is proof of postage. We often deliver mailings that say "postal customer". Basically it means that each address receives this piece of mail. Sometimes it is residential only and sometimes it goes to all business and residential customers.

408 Votes

I received a letter back and it has stamped on it BOXED CLOSED RETURN TO SENDER...DOES THAT MEAN THE P.O. BOX NUMBER IS NOT GOOD

Asked by Jeremy about 9 years ago

I'm not sure what it means, but I'd gather that the renter of the PO Box either stopped paying the fee on the PO Box and it was closed or that they closed it on purpose. They also probably didn't put in a forwarding address which is why the label said "return to sender". It means the PO Box number exists but is not currently in use.

408 Votes

Do you guys deliver mail on christmas eve?

Asked by Mike about 9 years ago

Yes, we deliver on 12/24/15 Thursday. At the office where I work, we will try to be done by 1600. After that, we will next deliver mail on Saturday 12/26/15. Christmas Eve is a regular work day except that our retail window may close earlier than usual.

407 Votes

Have you ever had to sign someone's name for them on a package because they weren't home? and also is there any way that doing this can screw over the customer?

Asked by Fern over 9 years ago

I sign customer's names on accountable mail or packages that need a signature if I know them and they'd likely want that done. I frequently do this but technically it's not allowed unless the recipient has given previous written authorization to do this. So far, it's never been a problem in my career that I've signed for an item, but I don't expect others to do the same. As far as if this can screw over a customer, I don't know. I suppose if you signed for a package for a customer and then never delivered it to them it could be a problem. I think in that case the letter carrier would be questioned because the intended recipient never received the item and will say it's not their signature on the PS 3849 or electronic signature record.

407 Votes

When you find lost car keys, where do you put them or what do you you do with them?

Asked by elizabeth about 9 years ago

I've never found car keys while delivering mail as far as I can remember. I don't know what I would do if I found them. I know if any item of value is found in a blue collection box, it is usually turned in to a supervisor.

407 Votes

What percentage of mail carriers would you say, are female?

Asked by Rose over 9 years ago

Based on the office where I work, there are about 25% female carriers. I can't say at all what it is at other locations. Lately, the CCAs who have been hired are more like 50% female. Some of them are quite petite so I don't know how they do the job lifting heavy parcels and walking with loaded mail satchels. I give them a lot of credit. I believe you should be able to lift up to 70 lbs, but I don't think that is tested and I see some carriers give their heavier parcels to a parcel post driver to deliver. I don't think that is necessarily fair that they don't have to carry the same load as I do, but I don't care enough to speak up or cause an unnecessary conflict.

407 Votes

Is it possible for a mail carrier to overlook mail that is supposed to be delivered to you?

Asked by Ariel almost 9 years ago

Definitely. Most of the time we deliver the mail that you are supposed to receive, but it's possible that the mail for you has been missorted and will show up later on the delivery route and the letter carrier doesn't backtrack the same day to bring it to you. You should get the mail the next delivery day. If the mail was misdelivered to another address it could be days (if at all) for you to receive the mail you are supposed to. The reason is because if mail is misdelivered its up to the errant recipient to put the mail back in a mailbox to be correctly delivered. They may do it right away, in a few days, or not at all.

407 Votes

So I do a lot of business postcards for my online business. And I send them to churches, schools etc. what happens if it's a Saturday and the school or church or insurance office is closed. How do you deliver that Mail to them?

Asked by Andrew almost 10 years ago

If the mail arrives at the PO for delivery on the Saturday and the recipient's office or building is closed, we hold the mail at the PO until the following delivery day (usually Monday) and deliver it then. We will do the same thing if a business or institution is closed any other day of the week. We will hold the mail until the next delivery day that they are open. On some occasions the facility will have a door slot or mailbox. In that case we can deliver the mail anytime since there is no need for the facility/office to be open to receive mail delivery. Thanks for your inquiry.

407 Votes

If the mail man doesn't find the address does he keep the mail at post office?

Asked by Tenzin chonyi over 9 years ago

Maybe for a day or so to see if anybody in the PO knows where that address is. Being that I deliver mail to the same neighborhood each day I know if a piece of mail has a valid address on it or not. It's possible if there is a replacement letter carrier delivering mail on a certain day and they can't find an address they will bring back the mail and then possibly the regular letter carrier on the route or somebody else would know where the address is. More often than not when mail has an address that can't be found (or the address doesn't even exist), we will endorse the mail as "NSN" which means "No Such Number" and it will be returned to the sender. The USPS has a national database of all valid addresses so we usually know at the PO if an address exists or not.

407 Votes

I accidentally put the recipients address first then my address will the recipient still get the letter or will I have to do another envelope

Asked by Taylor over 9 years ago

The USPS uses a lot of automation to sort the mail and I think it's looking for the address in the middle of the envelope as to where to send the item. In your example, I would recommended using a new envelope. Write your address (which will be considered the return address) in the upper left hand corner of the envelope. Put the recipients address in the center of the envelope and the sufficient postage in the upper right hand corner.

407 Votes

Asked by Quentin about 9 years ago

I don't know how much your license suspension will affect your job chances with the USPS. You do need a valid driver license to be a letter carrier as far as I know. You said you have fixed the suspension for texting while driving recently. I don't know if you need to provide this information to the USPS proactively or only if they ask. I would think somewhere along the application process they'd ask you questions about your past driving history and possibly request a motor vehicle department drivers abstract which has your history of suspensions convictions violations, etc. Please be sure to answer all questions honestly and possibly have proof available that your license is no longer suspended. Good luck to you and put that phone down while driving. I understand it's tempting.

407 Votes

Hello. I live in a apartment community and have recently been asked by my manager "why does my son get his xfinity bill at your address and why don't he have his mail go to his own address?" Basically, can postman tell mgr. who gets mail at your box?

Asked by Jonay253 about 9 years ago

I don't think the letter carrier (postman) should be commenting at all to anyone who gets mail in your box. Not that it matters, but it seems quite normal to have a bill sent to another address. Maybe you pay his XFinity bill for him. Either way that doesn't matter with regards to your question. If this comes up again, I would politely tell the manager that it's not his business who receives mail at your address. If you happen to see the letter carrier, you could mention that he shouldn't be giving out that information and as long as you, the tenant, are accepting mail for your son (or whomever) then it should be delivered accordingly by the USPS employee. I am not familiar with any circumstances that allows us to verbally confirm who gets mail at an address.

406 Votes

Have you ever drove a 2 ton postal van and do you think a lady carrier can drive one if short in stature?

Asked by PK about 9 years ago

I only drove a two ton van a few times in my postal career and that was many years ago. I didn't feel comfortable driving such a large vehicle but some of my co-workers don't mind it. I believe they aren't that hard to handle. As far as a woman of short stature I don't know if a lady carrier can drive it. We have females that drive the two ton postal truck and do it fine. They are probably 5' 5" or taller so I can't say how the visibility is for a short person. I don't know about the adjustability of the seat height.

406 Votes

This might be just my mother telling this to us as kids but if you have a community mailbox like in a neighborhood, is it illegal to walk up to him?

Asked by Jennifer almost 9 years ago

If you mean that you live in an apartment complex or community where it is served by a cluster box which contains many addresses then I can tell you it isn't illegal at all to walk up to a letter carrier. It actually never is unless you plan to threaten or harm the individual and that could result in you doing something illegal. If we are putting mail into a cluster box (aka NDBCU) it could be annoying to us if we have a lot of mail to sort plus we may not give you your mail directly. I hope this answers your question.

406 Votes

Postal Carrier delivered over 150 postcards to ONE hotel that I paid to deliver to every home and business. What are my rights for damage caused to my 15 businesses I represent that depend on revenue from it?

Asked by Phil over 9 years ago

Phil, it sounds like you were using our EDDM Retail service which allows mailers to target an area of the town with a simplified (unaddressed) mailing which would go to each address on a route or group of routes. EDDM stands for Every Door Direct Mail. It has been very popular since it was introduced by the USPS several years ago. It is very bad that a postal carrier would deliver it to just one address though I have heard this complaint before. I don't know what your rights are re: a refund of the mailing costs. I'd contact your local postmaster or escalate to our consumer affairs department (which I think we have) to try and make sure it doesn't happen again. I don't believe you are eligible for any damage beyond the cost of the postage, but I could be wrong about this. Hearing a complaint like this doesn't surprise me as I get the impression that these mailings (EDDM) aren't treated as well as addressed mail but absolutely should be. We are paid to deliver the mail accordingly. I'm sorry that you had this bad experience with the USPS and hope you would give us another chance.

406 Votes

The mail lady at my apartment building has been bringing a friend with her when delivering mail, just hanging out. He also has a bully breed dog. Is this normal? Are civilians allowed in USPS vehicles?

Asked by COperson about 9 years ago

I don't believe that is normal or allowed in a USPS vehicle. I wouldn't risk taking a civilian (non-USPS employee) in the USPS vehicle. I can't quote any rules on this but I can't imagine the USPS would take any responsibility should the non-employee get hurt while in that vehicle. It sounds even more suspicious that this friend is bringing a bully breed dog along. I once had my nephews and parents walk with me along the postal route for approximately 45 minutes to show them what my job is like. I didn't receive approval from my supervisor to do this and, after the fact, I realize it may not have been proper to have them accompany me while delivering mail. My nephews were very young at the the time and I carefully watched as they put the mail in the mailbox on several occasions. It's up to you whether or not you want to report this to your local post office that the letter carrier works out of. I don't know if the supervisor would care or do anything but I can't imagine that this is allowed or condoned. If the friend just came along and didn't go into the USPS vehicle, it may not be as clear whether or not that is allowed, but it certainly seems inappropriate. In my work environment, I just stick to the rules as much as I can without drawing attention to myself and stay out of trouble. Thanks for the interesting question.

406 Votes

While driving the vehicle to make a delivery, another motorist points towards the back of your vehicle as if something is wrong. What do you do?

Asked by tareq about 9 years ago

If I were in motion, I'd safely pull over, put on my four-way flashers, and then get out to investigate. It's possible that my gas cap is hanging out the side of the LLV, the back gate isn't secure, or maybe I'm dragging something. It could also be something that I haven't thought of. If the motorist is still around I'd ask them what they are pointing out. If it seemed to be some type of phony diversion tactic, I'd try to get far away from the motorist pointing and then investigate safely.

405 Votes

What would be the best thing to get a mailman for christmas my friend is a fellow mailman an he always complains about getting rained on and walking in the sun while hungover.

Asked by Ashley about 9 years ago

I wouldn't recommend getting them any alcohol if they are hungover often. How about some aspirin? We get a yearly allowance for uniform clothing so I can't think of any clothing to get them. Actually, maybe a light rain jacket or slicker wouldn't be such a bad idea, but we do get allowances for good performing raingear. As far as walking in the sun, we also can purchase wise-brimmed sunhats or pith helmets. We also have rubber overboots that can keep our feet dry in the rain. I receive gift cards and cash mostly as holiday gifts from customers to whom I deliver mail. One of my co-workers gives me some lottery scratch-offs which is very nice. I realize that this doesn't necessarily answer your question since none of these gifts are practical in dealing with rain or sun. It's also nice of you to just consider a gift so he should appreciate whatever you give them. I don't exchange gifts with most of friends or family. Having time with them is a present enough. I realize that's a bit corny but that's how I feel.

405 Votes

I ordered an item on Ebay which was to be sent from China to Canada. After being over due I checked my Ebay invoice and discovered I spelled Churchill as Churchhill. Everything else being correct is that typo enough to cause delivery problems.

Asked by Dan over 9 years ago

Your typo of putting Churchhill instead of Churchill on the eBay order shouldn't cause any delivery issues. Items mailed often have spelling errors and typos. As long as the postal service personnel can figure out what was meant by the mailer or be able to decipher unclear handwriting, the item will usually be delivered properly. The delay in the delivery is probably for another reason, but I don't know what that is. I presume the item wasn't sent with any tracking number or that would be able to provide you with some more guidance as to where the item is.

404 Votes

how late does the mail carrier run pls hlp thnx

Asked by deedee over 9 years ago

I don't know where you live but delivery is usually done by 5:30 or 6PM based on my experience. I suppose if an office is short-handed or the mail volume is too high then delivery may be much later. The route which I deliver in Long Island, NY generally is done by 3:30 PM if the mail volume (including parcels to deliver) is average. So you can see there is quite a range as to how late a letter carrier route can be and there are variables that make it hard to pinpoint when delivery will be on any given day. Thanks for your question.

404 Votes

What happens if the mailman forgets to put an online purchase in your mailbox?

Asked by Griselda over 9 years ago

This definitely happens all the time. I would hope that we try to deliver every package but if we haven't organized our deliveries well enough, we may forget to deliveran online purchase. The parcel would then be brought back to the Post Office and probably be delivered the next delivery day.

403 Votes

They give my returned letters back asking me why i am returning it. Isnt that a breach of privacy rightt; flagging my mai? Do i have to explain harrassement to themnand why i am returning it?

Asked by donna faulkner over 9 years ago

You don't need to explain to any USPS employee why you are returning the mail. It is none of our business. As long as it is an unopened, first-class letter, you should be able to just write "refused" on it and have it returned. Personally I would just discard any unwanted mail. I've received debt collection letters in the past and have just ignored them and not returned them. There are certain classes of mail where we won't return to the sender because the sender has paid a pre-sorted standard rate (which is lower than the first-class rate). In that case, we just recycle any unwanted mail.

403 Votes

Let's say you ordered something 'embarrassing' (although not illegal or hazardous) such as a playboy magazine or whatever, that is in a boxed package. Is there a way for the mailman to know what you have?

Asked by robert over 9 years ago

I'd say there is no obvious way to know what is in a box. The return address can sometimes give a clue, but if it's Adult Entertainment or sexual toys/gadgets, the mailer is usually discreet in the return address and packaging. Playboy magazines that are subscribed to are usually easy to spot because it comes via Periodical Class, is polywrapped and you don't see the cover. I do notice those magazines (but few people get them anymore) and ads for Adult Videos, but nothing else really catches my eye when delivering packages or mail with respect to them being embarrassing. Good question.

403 Votes

I work front desk & the mailman is very creepy. He constantly asks me out (mentioning his wife is out of town)! He knows my first and last name from work mail -- does he have the ability to locate my home address (its in a different town)?

Asked by lavender91 about 9 years ago

I only wish I had the problem of being asked out on dates! Just kidding, and I don't mean to make light of your question. You shouldn't have to feel uncomfortable when the letter carrier comes into your office. They shouldn't be flirting with you or asking you out on dates unless it somehow seems that the feeling would be mutual. It's not a bad idea to make it clear that you aren't interested in going out with him. I know that is easier said than done. You could call the delivery supervisor or postmaster to report this but I have a feeling that might make things worse. His behavior seems quite unprofessional. I don't think it's forbidden to ask a customer to go out socially, but they shouldn't push the issue or make the customer feel awkward if they aren't interested. To answer your question about locating your home address, we don't have access to any better resources than one would have doing an Internet search. If he ever showed up at your house unexpectedly, I think I'd alert law enforcement that you may have a stalker and to let them know where he knows you from. Maybe they could tell this letter carrier to knock off that inappropriate behavior. Furthermore, we shouldn't be using information we see on mail to get information for our personal use. That is also unethical and may violate some privacy regulations. I wish you well and that the creepiness will cease.

403 Votes

Can you refuse delivery due to a dog barking? Dog is inside behind a metal security door and the box is next to the door. He’s not loose and there’s no way he can get out. The main door is usually shut, but not always. I’ve never received a notice.

Asked by RJ about 9 years ago

I don't think we should refuse delivery for that but I can't say for sure what we are allowed to do. As long as I felt that the door was secure enough and the dog wouldn't get out I would make the delivery. When you say you've never received a notice, do you mean you have never been told that the dog is an issue? I'm not sure what kind of notice you mean. Maybe the letter carrier refused mail delivery and never said the dog was an issue. I have a few places where I deliver to very loud barking dogs but I have never really had to refuse delivery due to this. It is often stressed by postal management to be very careful near dogs so I can understand if a letter carrier is apprehensive about it, but I can't say what they should do in the situation you described.

402 Votes

Sometimes our mail is left between our screen and front doors if not in the door slot. Would the mailman take our mail back to the post office if the residents are away and not taking in the mail?

Asked by Sarah over 9 years ago

The answer depends on the individual letter carrier and their initiative to do this. I don't know of any rule that says what we should do if mail isn't being taken in at an address. I'm not sure why mail is left between the screen and front door instead of a door slot unless the door slot is too small or difficult to use. I have rarely taken mail back to the PO if residents are away. I just follow their directions and if they didn't inform me to hold the mail, I don't.

401 Votes

Hello I have a question for you, if I played for the flat rate overnight shipping with usps, why does the tracking number tell me that I won't get it for two days? I sent it out on Friday they said it won't get there until Monday.

Asked by Rashelle thompson about 9 years ago

I was looking at the USPS website about Priority Mail Express and it says that there is a guaranteed delivery date but it's not available in all areas to be exactly the next day. We used to deliver Express Mail on Sunday but that may be only available in certain places. If you sent the item out on Friday it was possibly past the deadline for Saturday delivery and the destination PO may not offer Sunday Priority Mail express delivery. In this case the item you mailed will be delivered Monday. There is a decent amount of information about Priority Mail Express on USPS.com. Be sure to read the disclaimers as it pertains to service being available 365 days per year.

401 Votes

Hey! There's a high chance that I'll drop college and become a mailman. Which is a dream of mine! Could you be tell me how to apply and expect? I'm currently the age of 19, legal, and no driving issues.

Asked by Alex over 9 years ago

If you want to apply to be a letter carrier, the process begins at www.usps.com and look for an employment or careers tab. It has been many years since I applied so I don't know the process now. There is an exam, interview, and medical (including a drug test). I don't believe the process is that difficult based on the quality of employees that I've seen get hired lately. If you are hired as a City Carrier Assistant (CCA), you can expect to start out just filling in where needed when routes are overburdened with mail or carriers are out for some reason (injury, vacation, jury duty, military service). It means being very flexible with your schedule and sometimes working as much as 7 days/week. We have regular mail delivery Mon-Sat and then some offices deliver Amazon.com parcels on Sunday. You can apply anytime for the position so I wouldn't necessarily drop college right away. Earning a degree can make you more marketable in other feels. Working as a letter carrier doesn't require any higher education as far as I know. When you start out the pay is approximately $16/hr and there are virtually zero benefits except a small amount of paid time off. There is hardly any guarantee of hours to work and it could take awhile before you become a full-time regular employee which can be worthwhile. I do really like the job, but I did get a bachelors degree many years earlier. I didn't know what career I wanted to have and ultimately wound up at the USPS when I was 27 years old with a lot of encouragement from my father and friends. Working safely and accurately are two important attributes to the job. Good luck to you and please post any more questions you may have!

401 Votes

Follow up question i was the guy who asked about the eddm would i a regular size label fit where it says local postal customer do you think it fit?

Asked by Andrew almost 9 years ago

Andrew, you may want to email the vendor of the postcards to see the size of the white box. It looks like it would fit in the white box but I can't say for sure as I don't know standard address label sizes. I recommend doing this before ordering the cards because I don't know if they issue refunds. I see there is an area where your card customization needs to be double checked since there are no changes once the order is placed.

400 Votes

The mailman just knocked on our door and asked my name and I said yes that's me. He did not give me anything he only said the form he was holding was for him to report something and he left. Now I'm worried what it was he needed to report?

Asked by Michael Peterson about 9 years ago

Thanks for your question. We do sometimes get requests from attorneys or collection agencies or process servers which ask us to verify if a certain name received mail at a certain address. I don't know what the form is called but I believe this is legal as long as the proper procedures are followed by the requesting party. They will also ask if they have moved and, if so, what is the new address for the person in question. I receive these forms not too often. If I do get this written request, I just tell the registry clerk or supervisor what the status is of that name because I pretty much know all the names of people who receive mail on my postal route. As far as I know it's usually for a legal matter or debt recovery issue.

400 Votes

Can my mailman hand my package to my neighbor for her to give to me, without my permission ?

Asked by sunnywithachanceofrain about 9 years ago

I generally wouldn't do that unless I knew the neighbors were friends with each other and could be trusted to give the package to the correct recipient. I've never been in this situation since I can leave packages at a customers house without someone home to receive it. I don't know technically what we are allowed to do without your permission but we are trusted to protect the US mail and deliver it safely to the correct address.

400 Votes

My boyfriend is just started working for the USPS and has only been by himself for 2 days and they are complaining that he isn't going fast enough. It's a 14 mile walking round and the want him to start at 8.30 and be done by 12.30 is this realistic?

Asked by aallee over 9 years ago

It doesn't sound reasonable to me to even have a 14-mile walking route to begin with. That is walking more than a half-marathon daily. If you had zero mail to deliver and walked 14 miles you may be able to cover the route in 4 hours if walk at 3.5 MPH. That is faster than most people walk or at least about the average walking speed. Please tell your boyfriend to do the best he can, walk safely, and that the rate he is being asked to walk at is unrealistic. I just did a quick internet search for "average walking speed" and it is 3.1 MPH. This doesn't include delivering mail or any weight added if your boyfriend is carrying a satchel of mail. USPS management is known for being unreasonable at times.

399 Votes

If I leave money and a note for a book of stamps in my mailbox will my mailman deliver me stamp

Asked by katy over 9 years ago

They might. If you are on a rural delivery route, I believe it is part of the carrier's job to mail items for the customers (at the customer's expense, of course) and deliver them stamps if they request them and pay for it. If you live on a city delivery route, it's probably up to the individual carrier if they will fulfill your request or not. I believe you can purchase stamps online and they'll be sent to you or there is an option for stamps by mail. In the latter option, you fill out a form and enclose a check and the USPS will deliver your stamps in a couple of days. I don't see any of those options used too often where I deliver mail but I can't speak for other post offices.

Try this URL:

https://store.usps.com/store/

399 Votes

I return harrassing mail and postal worker sends it back to me asking. Is this legal? My mail is mine and can return any mail i believe is hsrrasment from some esp if i hae already dealt withnthat company. Do o have to explain this?

Asked by donna faulknrr over 9 years ago

I must first start with my disclaimer that we are poorly trained in what the regulations or SOP are when it comes to certain situations that come up. I can't say what is legal or not regarding your question. I do think it is inappropriate for the postal worker to ask you anything about returning mail.

You don't need to explain to any USPS employee why you are returning the mail. It is none of our business. As long as it is an unopened, first-class letter, you should be able to just write "refused" on it and have it returned. Personally I would just discard any unwanted mail. I've received debt collection letters in the past and have just ignored them and not returned them. There are certain classes of mail where we won't return to the sender because the sender has paid a pre-sorted standard rate (which is lower than the first-class rate). In that case, we just recycle any unwanted mail.

399 Votes

Could any mailman refuse to give you your mail for any reason

Asked by Refuse over 9 years ago

As a general rule, I think a letter carrier should be delivering mail to a mailbox unless they know or trust the person asking for the mail. If you are asking if they can bypass a house and not deliver mail at all, the main reason for refusing to deliver mail would be that the carrier feels their personal safety is in jeopardy due to a dog or other unsafe condition. They can also refuse to deliver the mail if safe access or access in general (door to an apt. Building is locked for an example) to the mailbox can't be assured. I don't know if the situation occurred to you which brought up this question. It is rare that I ever don't deliver mail to an address. Even if it's an unsafe construction area, I may give the mail to one of the workers who will put the mail in the mailbox.

399 Votes

I got a voicemail saying "This is your mailman, I've got certified mail for. Are you home?" I live in an apartment complex. How did the mailman get my phone number?

Asked by Asmabone1 over 9 years ago

It's pretty rare but sometimes a phone number is printed on the outside of the envelope. I've never heard of a mailman calling a customer to tell him about a certified letter but that doesn't mean it can't happen. If we can't deliver a certified letter the normal procedure is to leave a form called a PS 3849 in your mail receptacle informing you of our delivery attempt and how to go about receiving the certified letter. If I were you I'd ignore the VM unless they were very specific and it's something you were expecting. They also could have looked up your phone number but it's not part of our normal procedure and if it was a mobile # it wouldn't show up on any directory.

398 Votes

Will mail with my company name on it still come to my residential address

Asked by Kaelia about 9 years ago

It should come to your residential address. There are probably millions of people who run businesses from their home address and it's no issue as far as I know to receive mail at a residential address for a business. If you were concerned about this, you could put a visible note inside or on your mailbox with the name of your company or saying "accepting mail for (insert name of company) so that there is no confusion to your letter carrier. There really shouldn't be any confusion. I just deliver the mail by address and if the recipient or company name is incorrect they could leave the mail out for me to have it returned to the sender.

398 Votes

Hello just curious my mailman delivered a package to my door yesterday then when I went to check mail there was an "attempt to deliver" notice for another package and my mail for the week was gone .. Why would this happen

Asked by Ash about 9 years ago

I don't know why the mailman would take away the mail for the week that had been sitting in your mailbox as well as an "attempted" notice for another package. Did the other package perhaps need a signature? It is common for some people not to check their mailbox for days and it rarely fills up to the point that I can't put any more mail in the mailbox. I hope that the mail reappears or is it possible you received none (not likely) or that someone else in your household (if you don't live alone) took the mail in to your residence?

397 Votes

On the holddown scenario it sucks bc the holidays r coming up and that carrier had no right to u know what.. The former carrier and the comp guy should reap the benefits for their hard work, especially when the unassigned is not well liked and aa ak

Asked by jvitto48 about 9 years ago

You are obviously referring to holiday gratuities, no need to hide that on this forum. We aren't really supposed to expect or accept cash tips but know that many of us do (me included). I can't really comment on who has a right to them. Maybe the comp man and the unassigned regular could split anything they get but I'm guessing there may not be enough trust to do that. I'm not really sure why the former carrier deserves anything if he voluntarily bid off that route for another assignment. I don't know what "aa" means but "as" means ass kisser. I guess I don't really agree with you in this situation and holiday gratuities really shouldn't be basis for any rules about bumping or holddowns. It really just seems to cause problems when it shouldn't even be entering into the picture.

397 Votes

Hey do mailman's pick up first class packages no matter the weight & size as long as it fits in the mailbox?

Asked by Jazmin Landeros over 9 years ago

The mailman should pick up any first class outgoing parcel just like they would any other item you wanted to mail as long as there is sufficient postage. An exception to this would be any item weighing over 13 oz that had postage stamps on it (as opposed to a Click 'N Ship label). This would be a Priority Mail item anyway, not First Class. This would need to be presented at a retail counter to be mailed due to security rules when mailing heavier items that may go on aircraft. I often pick up outgoing First Class parcels from a woman who sells items online and ships them from her house.

396 Votes

With you having longevity as a carrier your service is appreciated! With your expertise do you think it would be hard to carry a 7hr route for a rookie carrier?

Asked by PK about 9 years ago

Thanks for the compliment PK. I've been delivering mail for more than 16 years now. I've had a lot of personal ups and downs, mostly off the job, but glad to have continued to work and have the job security of the USPS. If you mean delivering mail for 7 hours, I think that would be hard for most people. But if you mean 7 hours street time that is a bit different because then you'd factor in loading time,lunch and breaks and travel time to/from your route. The route I deliver is approximately 6:40 total but only 5:20 Apprx is actually delivering mail. It's not too exhausting except if the mail load is heavy. My hints are to try to be as organized as you can, don't engage in too much small talk with the customers, and get a good nights rest and have a healthy breakfast. That all works for me. Everybody is different plus the difficulty of the route may vary between cities. I deliver on a flat terrain besides walking up steps to the mailboxes. If you have to walk a lot of hills that could make you more tired. Good luck to you and what might be a 7-hour route could take you longer or shorter based on the above factors.

396 Votes

Can a unassigned regular with a hold down bump a comp person off his tour on a route that is vacant until it goes up for bid.. Not fair and where does the comp person go if no open route on comp tour

Asked by JVITTO48 about 9 years ago

I am going to have to pass on answering this question with any authority because I don't know the union contract when it comes to this subject. It's also possible that a local agreement governs what is done. It makes sense to me that an unassigned regular can hold down a vacant route until it is put up for bid. They also shouldn't be bumped off that route unless it's the non-scheduled day for that route. In that situation the comp person would usually do the route on the day they are supposed to. If there is no available routes to do on a comp persons group of 5 routes there is usually another route for them to cover. The above is just based on what I've seen done at the PO where I work. I can't even say that my info is accurate. We usually treat hold downs to mean that the carrier holding it down has many of the rights as the regular carrier on the route, but not necessarily all. This is where it gets confusing to me about bumping rights.

396 Votes

Hi. Though my apt # says REAR, the mail carrier throws my packages over the front gate, that I don't have a key to open, vs the rear gate. I've discussed this with him in person before. No change. How can I get him to deliver the packages correctly?

Asked by B. about 9 years ago

I'm not really sure how to answer this question because I would have suggested speaking with the letter carrier or delivery supervisor to make it clear where your apt. is and that you have no access to the packages in the front of the house as the gate is locked and you have no key. You have already done that according to your question. Is the rear apt. accessible to the letter carrier without the key? Where does the mail get delivered to? is it safe to go to the rear of the house? I agree that it's lousy that the carrier just throws the parcels to the front. Possibly a replacement letter carrier delivering the route doesn't realize they can go to the rear even though the packages say so. I would contact the PO and say that situation hasn't been resolved. I'm not sure how much help they will be but you deserve a clear answer and good service from us.

395 Votes

Are mail carriers allowed to have tattoos and/or piercings?

Asked by Rose over 9 years ago

Yes, I've heard of nothing to the contrary and I know that many of the younger letter carriers have tattoos and piercings.

395 Votes

If I write the wrong address on a letter and it comes back, can I correct the address & put a new stamp on the same envelope to remail it or do I have to use a new envelope?

Asked by LLL almost 10 years ago

It shouldn't be a problem to put on the correct address and new stamp and remail the letter in the same envelope. I'd recommend crossing out any bar codes that may have been printed below the address either on the front or back of the envelope. Also, please cross out or remove any markings that may say "return to sender". If you can, maybe a new envelope with the correct address would be better, but if you follow the above recommendations I think it would be okay to reuse the original envelope.

395 Votes

If i put a mail such as a letter in the mailbox will the mail carrier get it make sure it sent to the person . We they even get the letter out the mailbox . Do i have to write return to sender even though its a letter that i wrote for someone .

Asked by temorrow over 9 years ago

As long as you addressed the letter properly and affixed the correct postage the letter should make it to its destination correctly. When letter carriers pick up outgoing mail we generally just put it in a basket with all of the other outgoing mail and a processing facility sorts the mail based on where it is going to. It's recommended that you put a return address in the upper left hand corner of the letter just in case it doesn't reach the intended recipient. This way the letter would be returned to you, the sender. A return address isn't mandatory.

395 Votes

I am in carrier orientation. I was told if I don't deliver mail on time that has a time guarantee my pay will be docked. Is this true?

Asked by Diane almost 9 years ago

I've never heard of your pay getting docked for not delivering mail on time. I think only Express Mail (aka Priority Mail Express) does have a delivery time guarantee and the sender can request a refund if that commitment isn't met. We can get disciplined at our office (letter of warning/suspension/termination) if we fail to deliver a time guarantee mail item, but I've rarely ever heard of anyone getting anything beyond a warning for this. This type of mail is a premium service so we must give it our utmost attention and care. Good luck in orientation. Here is just a life lesson in general: Don't believe everything you hear. I'm a big skeptic in so much I hear at work unless a reliable source. I actually might annoy people because I believe so little at times.

395 Votes

what do i do with mail that was delivered to the po box irent but isnt addressed to me?

Asked by po box about 9 years ago

If you have received incorrect mail in your PO Box, you can do a few things. You can write on the envelope, "addressee unknown" and push it back through the PO Box so it lands on the floor or leave it in an outgoing mail collection box. Either way, the PO Box clerk should see that it doesn't belong to you after you have written on it and either forward it or return it to the sender. You could probably also keep the mail but that may not be ethical especially if it was important mail. I'm sure many PO Boxes get closed and the renter doesn't leave forwarding instructions.

393 Votes

I did a coa for October 9 to stop mail at old place and start mail at new place for same date. My question is why did I get a no vacant slip in mailbox on October 6? And does that mean my mail will be forwarded to new address or on hold at post offic

Asked by Sandy about 9 years ago

I am not sure why this happened and what will happen to your mail for the 3 days you mentioned. It should have been delivered until 10/8 as far as I know. After that, the forwarding should commence to your new address and will probably be a few more days before any forwarded mail arrives there. It's possible your "old" post office is holding the mail until 10/9 to forward it but I can't say for sure. I don't know if you have time to go to the PO to ask them why this happened and it's possible that by the time you find out it will almost be 10/9 and the mail will have been forwarded.

393 Votes

if u went to a door and a guy opened it droped straight 2 his knees and asked u to drop urpants would u

Asked by EJ about 9 years ago

This is a very immature question to ask on this site, but the answer is no. I'm not interested in men to begin with, but even it were a woman I don't think I'd get involved because it's not worth losing a job for a few minutes of fun. I keep it professional while on the clock. In my years of experience nothing even close to the scenario you described (with a male or female) has happened to me.

393 Votes

My landlord & I have the same mailbox & for some reason his girlfriend & son continue to take my mail into the house & when I ask about the landlord says no your mail isn't in my house & 10-15 mins later he appears with my mail

Asked by Cynthia about 9 years ago

They really shouldn't be taking your mail into their unit or house or apt if you don't shared the same living space with them and they aren't responsible about giving it to you. It may not be easy but you could politely ask the landlord and girlfriend and son to maybe leave your mail in the box or slip it under your door if that's accessible or appropriate. I agree it's not good for you to need to be concerned if someone is taking your mail and giving it to you at their convenience. I know it's not the answer you'd like to hear, but a PO Box rental would solve this issue. The drawback is that it costs money and is probably less convenient than getting mail at your residence. The USPS would probably not get involved in separating out your mail and putting in to a different mail receptacle unless the unit was officially designated an apt for mail receiving purposes. I don't know how one would go about doing this or the complexity of it. We have a database of authorized addresses that we go by to deliver the mail and if there aren't multiple units designated in the same dwelling, all of the mail would normally be put together.

393 Votes

Do you guys deliver mail on christmas eve?

Asked by Mike about 9 years ago

Yes, we deliver on 12/24/15 Thursday. At the office where I work, we will try to be done by 1600. After that, we will next deliver mail on Saturday 12/26/15. Christmas Eve is a regular work day except that our retail window may close earlier than usual.

392 Votes

i'm RCA in my city. I'l be in the job for 2 month. But now they only with me 2 days on the week. I'm very frustrated , i really need to work. They tell me they are well pleased with my development. But i need to work..Please what i have to do?

Asked by Liz over 9 years ago

Liz, I am no expert in giving advice on how to get more work as an RCA. I believe if you work, you get one-day of pay. There are no partial days. The nature of being a Rural Carrier Asssociate is that there are no guarantees of hours that I'm aware of per week. You are utilized to cover days off for career rural carriers if they call in sick, have annual leave, or have a day off each week or every other week. It can be frustrating not getting much work. My advice is to have a great attitude, be prompt in your attendance for work and do as accurate a job as possible when delivering the mail. Each office is different in how much work the employees get, especially when it's a non-career position like RCA or CCA (City Carrier Assistant). If there are CCA positions available nearby, you may want to consider it. They may work more frequently and can be paid for part of a workday if there are only a few hours of work available. From what I observe and read on FB groups, most CCAs are overworked, not underworked (which is your situation). Another option is to see if any RCA work is available in nearby Post Offices. We have one RCA who works in at least 2 Post Offices. Please mention to the manager or Postmaster that you are eager to have any available work as an RCA. Good luck and please be patient. You are brand new to the USPS.

392 Votes

Is being a mail carrier dangerous? Are you given any sort of protection in case of an emergency?

Asked by Rose over 9 years ago

I don't think being a letter carrier is dangerous with respect to personal safety. I think most people respect the letter carrier enough not to assault or harass them. I can be accused of looking at this situation through rose-colored glasses because I am a male and deliver mail in an affluent area where very little violent crime occurs. You need to be vigilant for loose dogs and to drive carefully. The only protection we have for an emergency is for a dog attack. In that case we have dog repellent spray plus a mail satchel which could be used as sort of a shield between you and the dog. Most workplace injuries are falls which results in cuts, sprains, bruises and broken bones. In case of a real emergency we would call 911 and alert the Post Office.

392 Votes

if someone moves and don't put a fwd what should i do with there mail

Asked by china almost 9 years ago

I'd recommend that if you received the mail for someone who previously lived at your residence but didn't put in a forward for you to put the mail back in your mailbox and you can write on it "moved" or "doesn't live here anymore". The letter carrier should take it and not redeliver it to you. You also have the option to discard since nobody would really know but I feel that is the wrong thing to do. By putting the mail back in the mailbox you alert the letter carrier that the person has moved from that address.

392 Votes

Is there a second seat in the mail truck???

Asked by Emily over 9 years ago

In the LLV, which is the most common vehicle for delivery that is used, there is no second seat. The exception to that is that at our post office we up have 1 Long Life Vehicle with a seat in the cargo area which is behind the mail tray that is in the front left of the vehicle. We use that vehicle as a spare in case one breaks down or is needed by auxiliary help. The other reason it is used is when a supervisor comes with you for the day to inspect your route delivery. Sometimes they will follow you in their own car, but they often will just sit in the second seat. The cargo area opens up to the drivers area with a sliding door which I leave open all of the times.

392 Votes

On the topic of keeping dry, have you come across a good brand of gloves that keep your hands dry and warm during these colder months of rain and chills?

Asked by Kruesser almost 9 years ago

Another good question that I'll fail miserably at. It's hard to find good gloves that will keep your ha ss warm and dry plus allow you to easily finger the mail. While I walk I wear a pretty regular glove on the hand where I hold the mail and then may leave the hand I use to finger the mail exposed but put it in my pocket between houses to keep it somewhat warm. You may also purchase single use hand warmers which you can keep in your pocket and they should last you the whole work day. Some carriers wear sealskin type gloves. I've never tried some so I can't comment on how good they are. Basically I own many pairs of gloves and just do a lot of experimenting to get it right. If it's raining try and bring multiple pair so you can exchange out wet gloves for dry gloves.

391 Votes

What do you do if the mail does not fit in the mailbox
Example: there is a box to go into the mailbox but it doesn't fit for whatever reason, what do you do?

Asked by Roy potter about 9 years ago

I'll tell you what I do in this situation (which is common) but I can't say what each carrier will do and I'm sure it also varies by location. We deliver many parcels that won't fit into a mailbox. I bring the item to the front door of the house and leave it on the side of the door. I rarely ring a door bell since I don't need to see anybody to give the mail to. I also work in a neighborhood where mail/package theft is close to non-existent. If you live an apartment building or an area where mail can't just be left near a front door then the letter carrier might leave a PS 3849 Delivery Notice/Reminder/Receipt to notify the recipient that we have mail for you to retrieve from the PO or allow you to authorize delivery and leave mail at a specified location.

391 Votes

Hi Dave,

I have accidentally dropped off a UPS package in a USPS mailbox within NYC. I have waited 2 weeks for it to be handed over to UPS, but it has not turned up in my tracking. Should I assume that I will not get this back? It has my passport

Asked by Henry over 9 years ago

To be honest Henry, I don't know what happens when you drop a UPS package off in a USPS collection box by mistake. The logical thing would be for us to hand it off to UPS somehow. UPS drop boxes and drivers are pretty easy to find in NYC. You say there is no UPS tracking information that's been updated. Like you said, I doubt it will be turning up anywhere but I don't know what would happen to it unless it's sitting on some pile of errantly mailed items at a mail sorting facility. Nothing surprises me at the USPS when it comes to missing items. I hate to be a pessimist but I hear enough stories of us errantly delivering mail or packages and then who knows what the recipient does with it, if anything. I try to be very accurate and diligent with my deliveries as do most of my co-workers but it just takes a few screw-ups to ruin the journey of a package or letter which was properly mailed. I know I got off on a tangent here. Maybe you could wait another week before considering it lost or call the USPS customer service phone number. I'm not sure how much help they can be in this situation.

389 Votes

Can you leave a street you are delivering mail on to use the restroom in a emergency and then return to that street and continue where you left off....?

Asked by Deborah Sala almost 9 years ago

Definitely. It's never been an issue as far as I know to take a bathroom break as needed even if it means leaving the street you are delivering mail on to go use a lavatory at a public business. That's what I usually do. I'll leave my route and go to a gas station or the public library that are near my route as needed. It doesn't have to be an emergency.

388 Votes

While driving the vehicle to make a delivery, another motorist points towards the back of your vehicle as if something is wrong. What do you do?

Asked by tareq about 9 years ago

If I were in motion, I'd safely pull over, put on my four-way flashers, and then get out to investigate. It's possible that my gas cap is hanging out the side of the LLV, the back gate isn't secure, or maybe I'm dragging something. It could also be something that I haven't thought of. If the motorist is still around I'd ask them what they are pointing out. If it seemed to be some type of phony diversion tactic, I'd try to get far away from the motorist pointing and then investigate safely.

388 Votes

Why is my mail all of the sudden being delivered to my home in Montpelier Vermont by a red mini van with Massachusetts license plates - BTW the plates are civilian style plane on mass plates

Asked by Craig over 9 years ago

I don't know that it matters where the plates are from if someone is delivering your mail, but I'm by no means criticizing your question. Do you know if you live on a Rural Delivery route? If so, those carriers sometimes use a POV (privately owned vehicle) to deliver the mail. In the office where I work, the rural carriers used to use POVs but now they use the USPS-owned Long-Life vehicles, aka LLVs. The USPS sometimes leases vehicles if there is a shortage of company vehicles available. If you live on a rural route, it may be delivered by a Rural Carrier Associate (RCA) who may have their own vehicle for delivery. There are several variables as to why your mail is being delivered by a MA-plated Red Minivan but I can't say for sure.

387 Votes

A certified letter was sent out to me on Jan 13 and it's the 21st. Still have not received it and when I try to track it all it says it's in transit. Desnt say where it is. I called local post office and all they say is its on the truck. What do I d

Asked by Ann almost 9 years ago

It's odd for someone to say "it's on the truck" when the tracking seems very non-specific and sounds like it hasn't been updated. 8 days is too long for a certified letter to reach you unless the item was missorted en route and was either misdelivered or is sitting at a PO and nothing is being done with it. I don't know what to tell you to do except to wait a few more days. After that, you could contact the sender and say you never received the letter though they would have the same information as the online tracking.

387 Votes

address 100&102 have always shared one mailbox. How do I inform the Mail Deliverer to put 102 mail in 102 box?

Asked by esmeralda about 9 years ago

I am not sure what you mean by this question because you first say that 100 & 102 are together in one mailbox yet you then reference a box that says 102. If you truly have two separate mailboxes for two separate addresses and is clearly labeled I'm not sure why the letter carrier doesn't separate the mail between the two addresses. You could leave a note on the shared mailbox that there is a separate mailbox for 102 and ask them to put the mail there. If this isn't resolved with a note, you could always contact the PO and speak with a delivery supervisor or a manager to register your request.

387 Votes

My daughter accidentally put a letter in the mailbox yesterday that she would very much like to get back before it is processed. Is there a procedure in place for her to do so? It is scheduled for pick up tomorrow.

Asked by MomofTMK almost 9 years ago

I don't know the answer to this question as to what the procedure is. I can only speculate but could be completely wrong. Someone could wait by the mailbox for a letter carrier to come by and empty the mailbox and ask to retrieve the letter, but it may need to be easily found, identifiable, and the collector would have to be willing to give it back. They may not be allowed to or unwilling to help. The letter carrier doesn't necessarily come at the time posted. The time means they won't come before the posted time. Theoretically it could be hours later. Another option is to go to the PO that services the collection box to ask for assistance. Again, I have no idea about their willingness to help. If it were me, I'd probably assist you if the letter was easily found and the return address and name matched that of the person asking for the letter back through identification or personally known to me. I've never been asked to do this so I can't base it on past experience.

386 Votes

I had my bank mail a check to someone but it was sent to an incorrect address. The check was cashed/stolen. Would the carrier leave it at an address even though the name was not someone who lived there? Should it have been returned to the sender?

Asked by Nonni5 over 9 years ago

I can't say for sure what should have happened with the check that was mailed to the wrong address. It is bad that the check was cashed by an unintended party. A letter carrier doesn't always know who lives at each address and there are many days where a replacement carrier or CCA (City Carrier Assistant) is delivering the mail. If I'm not sure that piece of mail should go the address on the envelope, I will likely deliver it anyway with a "?" written next to the name. Hopefully the resident at the address would put the envelope back in the mail if it doesn't belong to them and write "doesn't live here" on the outside.

386 Votes

The mail man came to my house before I could put the 2 letter I needed to mail out so I chased him down since I heard the truck. He looked at the 2 letters and then dumped it into a white bin by his legs. Is this what's supposed to happen?

Asked by Kim almost 9 years ago

Kim, that is generally what would happen if you came up to my postal vehicle to hand me outgoing letters. I have a small square tray which is raised on 4 sides where I put the outgoing letters and bring back to the post office for dispatch. Some use a bin or a larger tray depending on the outgoing mail volume. So in a word, nothing to worry about it and good question.

385 Votes

. While driving the vehicle to make a delivery, another motorist points towards the back of your vehicle as if something is wrong. What do you do?

Asked by Arek about 9 years ago

If I were in motion, I'd safely pull over, put on my four-way flashers, and then get out to investigate. It's possible that my gas cap is hanging out the side of the LLV, the back gate isn't secure, or maybe I'm dragging something. It could also be something that I haven't thought of. If the motorist is still around I'd ask them what they are pointing out. If it seemed to be some type of phony diversion tactic, I'd try to get far away from the motorist pointing and then investigate safely.

385 Votes

If a package was inadvertently RTS on a Saturday. Can it be picked up that same day once the mail carrier brings it back at the end of his shift?

Asked by Victoria about 9 years ago

I am not sure how to answer this correctly. If you can find the letter carrier who inadvertently RTS the package and positively ID that the package belongs to you, I don't see why not. I just don't have a lot of faith in some of my co-workers how helpful they would be if asked to find a package that they hadn't been in possession of. Actually it would be more of a supervisor issue to try and find the package. Either way I hope it worked out for you or whomever you wrote this for. We probably shouldn't have made the mistake in the first place unless the package was addressed improperly.

384 Votes

We have an issue with our mail being incorrectly forwarded. We know why (previous people had the same last name & it is a family forward) & that it is happening before the mail gets to our carrier. Can you tell me the system in place for forwards?

Asked by TooCommonName over 9 years ago

Do you possibly know me? I've recently had a similar situation on the route that I deliver and it is the first time that I encountered this. The previous owner only put in an individual forward, but the PARS (which is an automated forwarding system that intercepts forwardable mail before it reaches the letter carrier) was forwarding the new resident's mail as well because they had the same last name. I asked my forwarding clerk how to resolve this. She said that the family that left should just put in individual forwards for each family member. The mail also should be excluded from PARS so your letter carrier can look at each piece of mail before forwarding it (if appropriate). This seems to have worked okay as the new resident has been quite patient and I've heard nothing beyond the original, and valid I might add, complaint. I'd recommend speaking to someone at your PO explaining the situation, give them a list of all the valid names at your address and ask that the mail be excluded from PARS so the carrier can look at the mail and decide whether it should be forwarded or not. PARS stands for Postal Automated Redirection System. I hope this works out for you as you shouldn't be inconvenienced just because you moved into a residence where the previous people had the same last name.

384 Votes

So a friend put something in my mailbox thinking I would get it, (she puts like books and things), is it possible that if she put a bag in there that the mailman would have taken it out? Just curious and hoping it wasn't a thief... Thanks!

Asked by Caitlynn about 9 years ago

It's possible that either things happened. It may depend on where you live, but actually having things from mailboxes where I work is quite rare. As far as a letter carrier taking it out of the mailbox, I can't really say. Some letter carriers are strict and say nothing can be in the mailbox except US Mail. If they take it out I'm not sure what they'd be doing with it. I am not really sure how you'd find out. I doubt the PO would be of much help. As much as I don't like things left in mailboxes that aren't US mail, if I can clearly see it's not outgoing mail, I'll usually just leave it and put the mail in the box. I have to stress that I can predict the actions of other letter carriers. I've seen too many who don't care and can be vindictive toward customer which I don't understand.

384 Votes

I live in GA. I am expecting a pkg from TX soon and when I last tracked it online it was in GA. A few hours later I track it again and its now in OH. What happened?

Asked by Jay about 9 years ago

Jay, I don't know what happened to your package. It would be odd for a package from TX bound for GA to wind up in OH once already being in GA. My guess is that it was somehow missorted and put on a truck or plane to OH. As long as it was addressed properly there is a very good chance it will soon make it back to GA and be delivered to you. While I can't guarantee this, it would take multiple sorting and delivery errors for you not to receive your package. There will be a delay of at least a day or two until you finally receive the package (assuming that you do receive it).

384 Votes

Hi i'm buying these postcards https://indexprints.net/products/details/225/MCA-EDDM-65X9-Postcards#.Vo0r1rYrJnI

and i'm also buying labels to but on them since i'm not using every door direct mail. Would i still need to buy postage stamps for them?

Asked by Andrew almost 9 years ago

Yes, stamps are required. I believe what is printed in the upper right hand corner of the postcard is known as an indicia. That is to indicate to the USPS has been paid for the postage but only after being brought to. Business Mail Entry Unit (a BMEU). In that case no additional postage is required. To answer your question you aren't using EDDM so after you affix the address label, you would need to put a .49 Forever stamp on each card since I believe the card exceeds the dimensions for a .35 postcard. I believe I'm correct about all of this but it wouldn't hurt to physically go into a Post Office and see if any of the retail clerks or supervisors can give you a more definitive answer. Good luck with the mailing and your business.

383 Votes

My sister was recently in jail. Our mail carrier saw letters from us going to her at the jail and has been telling a lot of people about her being in jail. Is this legal for him to do?

Asked by Gregory about 9 years ago

I can't quote the statute that says it is illegal for the letter carrier to discuss with others the fact that your sister was in jail, however it is entirely inappropriate and probably against postal regulations re: sanctity and confidentiality of the mail. I see mail going to/from prison while delivering the mail but never say a word to anybody about it. I'm not sure if you want to discuss it with your letter carrier to tell him how wrong it was to say anything to anybody. I also don't know it it would go anywhere if you complained to the USPS about his behavior. Legally, you may also need proof or witnesses if in fact it is illegal what the letter carrier divulged to others. I know I'd be very upset if I found out my letter carrier was talking about things they should be confidential about, but not sure what avenue I would take to resolve it.

382 Votes

I am an RCA . I have been carrying 7 months. I work a different route every day. I can typically get done right at my evaluated time but I can't seem to get done before. On real heavy days, forget it. I'm out there until 6. Any tips to speed up?

Asked by Will C over 9 years ago

Will, I am not a rural carrier so I'm not sure how much my tips would help because as city carriers, we are paid for whatever time we work. There is almost an incentive not to work as quickly, but I think most city carrier's give a fair shake and not try to make their day longer. At least I don't do that because I enjoy my free time. My main tip would try to be very organized both in the office and on the route. Work efficiently, but safely, especially when driving. I load my parcels in the order of delivery or close to it. Being more organized does initially take more time, but you should come back with a pretty empty truck not having forgotten anything to deliver. Do you case your DPS letter size mail? If not, you can take it to the street and go through it as you deliver and not waste time in the PO casing it. City Letter carriers generally don't see the DPS letter mail until we finger through it at the delivery point. Along the route and in the office, try not to waste time talking to too many people.

382 Votes

I need to leave a payment for a company and she is not home. ..can I leave the payment in an envelope in her mailbox

Asked by louann about 9 years ago

I wouldn't recommend it unless you put a stamp on the envelope. The reason I say this is because the mailbox is only supposed to be used for US Mail with proper postage. That being said, if you leave the envelope in the mailbox clearly marked for the recipient company or resident with no postage it's possible the letter carrier would notice it and just leave it in the mailbox. That is what I would do but I can't speak for another letter carrier who isn't paying attention and just takes an envelope that looks like it could be outgoing mail. If you put the payment envelope in the mailbox with the address and postage it could be taken as outgoing mail but you can rest assured it will get to the recipient within a couple of days as a regular piece of mail. If possible, could you find an alternate place to put the payment or pay electronically?

381 Votes

Can I stop receiving letters from a particular sender?

Asked by Lois almost 9 years ago

I am not sure if you can. An option is to contact the sender by phone or another means and request to not be sent any mail. If the mail is First class you can write "refused" on the envelope and it will be returned to the sender. Generally any mail that is sent as Presorted Standard (bulk mail) will just get discarded at the local PO if you write "refused" on the mail. The sender would never know you didn't want that mail. I'd just recommend that you discard/recycle any mail you don't want. For the most part customers I deliver mail to don't refuse many letters and probably just throw away anything they don't want. If they give it back to me I handle it as above (either discard the PO where I work or return it to the sender).

381 Votes

I use the surge rival gloves for delivering mail but was wondering if there is a really good made glove that is good for hot summers as well ?

Asked by MailmanChris almost 9 years ago

Chris, I'll be honest that I don't know anything about gloves to wear for delivering mail in the hot summer. I use my bare hands probably 99% of the time. I don't concern myself with the cleanliness of the mail whatsoever and it's never been an issue for me. I have noticed in very cold weather that I need to cover my extremities well so I just wear as warm gloves as I can but don't know any brand. Some coworkers use sealskin gloves. it is difficult for me to finger the mail with a gloved hand so I hold the mail in a gloved hand and keep the hand that I use to finger the mail in my pocket as much as possible with no glove. I don't do too well in the extreme cold. Thank you for your question.

380 Votes

Y is the po lying about if we are home or not when delivering
They just put pink slips don't even ring the bell

Asked by Cindy about 9 years ago

That's a great question Cindy that I don't know the answer to but I'm embarrassed for the USPS that they would tolerate such lying. I believe if a letter carrier actually attempts to deliver a package or piece of accountable mail they should ring a bell or knock on the door and wait a minute or so before leaving a PS 3849. I know that Amazon.com wants all of their Prime parcels delivered by a specifc date and if they aren't at least attempted, maybe someone in the USPS supervision is held accountable. I'm not really sure. I have seen in our office that parcels that weren't delivered (either missorted or the carrier missed the house and didn't have time to go back) would get an "attempted" scan which is false. I've never done this nor have I ever been asked to do it. I'd refuse because it is dishonest. It also confuses customers when the package may say "attempted" when tracked and the customer knows full well that an attempt wasn't made.

380 Votes

We live in the country and my husband planted lilies around our mailbox. The mailman is alergic to bees so he sprayed the flowers and killed them. Now there are weeds he wants us to cut. Can he stop delivering our mail if we don't? He can spray.

Asked by Kate Tonnies over 9 years ago

I am not familiar with this situation on what the mailman is allowed to do or not with respect to spraying an area for bees and killing flowers and demanding weeds can be cut. I can tell you that the mailman does need to have unobstructed access to your mailbox with low/no risk of being stung by a bee that could affect his health. I'd say that he could suspend delivery to your house until the situation is fixed to his satisfaction. I just hope both parties will be reasonable and you won't worry about him being vindictive if you call the PO to discuss this issue with a delivery supervisor/manager/postmaster. I'm not sure what you mean by "he can spray". If you are asking, "can be spray?" I don't know this answer.

379 Votes

Are you allowed to listen to music in your truck? Say for a cell phone

Asked by newcca89 over 9 years ago

As far as I know you are allowed to. I know some carriers who have portable radios or just use their PED to play music. As far as a cell phone goes, I'm pretty sure you can use it as long as it is hands free. I have a route where I walk most of the day and I listen to podcasts on my iPhone. I have one earphone in and leave the other ear free. I think it's inappropriate and a bit unsafe to have both ears covered while delivering on foot or driving. The outside noise is important to hear if a car is coming or a customer that may need your attention. From time to time, there may be a safety talk or notice at work about the use of personal electronic devices but it doesn't seem too strict or maybe just not enforced. I don't like seeing my colleagues have both ears covered while delivering mail, but I'm not a supervisor so I don't address this issue.

379 Votes

what iare the percentages of mail delivered to the wrong address by the regular mail person versus a substitute carrier?

Asked by Marilyn over 8 years ago

I don't have the answer because it differs from person to person. If the substitute carrier is conscientious and verifies the address on the mail the mailbox that he's leaving the mail in then it would probably be a low difference between the two. Some regular carriers make plenty of mistakes because they are in a hurry or maybe don't care. I am very conscientious but still make mistakes. When a substitute delivers my route, the results vary. Some days you think "great job" and other days it's "why don't they read the address and be more careful". Misdeliveries are a big pet peeve of mine. One reason is that you don't know if the errant recipient will put the mailpiece back for correct delivery or may just ignore or discard it. I don't feel enough education is put to our employees how important proper mail delivery is. I am fortunate now to have the same substitute carrier each week if I'm off and not asked to work overtime. He is very conscientious and reads all of the carrier alert cards I give him. Other substitute carriers have been good and bad.

378 Votes

Is it against the law to mail a letter from a business outgoing box? I went on a run thinking that I would find a Blue box and all I found was an outgoing business gray box. I put it in there not thinking anything of it, now I'm worried.

Asked by Zach almost 9 years ago

I am not too familiar with the outgoing mail gray business boxes. Was it inside a business that was on your run? It's not against any laws to mail a letter from an outgoing business gray box. As long as there is sufficient postage on the letter I don't see why you can't mail that from anywhere. It should be no problem at all. I just wouldn't know the schedule as to when the mail was picked up. If the letter carrier had already taken the mail for the day from the business gray box, it will likely get picked up the following delivery day.

377 Votes

I have well surpassed my 1 year mark as a CCA back in September! Because of all the walking I do my shoes only last me maybe a few months at best. If they are water proof it doesn't last long. How do you keep the water out and make the shoe last?

Asked by Kruesser almost 9 years ago

Congratulations on sticking with the job as the CCAs really get the brunt of a lot of the work and have unpredictable schedules at times. With regard to making your shoes last longer, I don't know if I have a good answer. My shoes get wet in the rain as well and I didn't realize that the water sometimes accelerates the breakdown of the shoe, but I do notice it as of late. My main suggestion for making the shoes last with regard to not getting them wet is to wear rubber overshoes which can be purchased with the uniform allowance. Tingley is a well known brand for these products. They keep your shoes dry but when it's not wet out you wouldn't want to wear them as the rubber may wear out easier walking on dry ground. When wearing these be careful to get them on with a tight fit with regards to your toes and heel because you may trip easier with loose fitting rubber overshoes.

377 Votes

Why would a "government official" (or someone driving a gov't use only vehicle) be following my mailman on his route?

Asked by JP over 9 years ago

Supervisors or Postal Inspectors sometimes monitor carrier activities while they are delivering mail. Approximately 1x per year, a supervisor will spend much of the day going around your route with you and filling out a P Form 3999 (which describes the time and activities a route takes to complete). Sometimes they will be in a Gov't use vehicle or sometimes they can ride along in the delivery vehicle. Postal Inspectors have a law enforcement function so they may watch a carrier activities if they suspect something illegal. I have seen postal inspectors at the PO where I work just a couple of times in my many years of employment. When we are followed during the day by a supervisor, it's just a bit of annoyance and know it's part of their job. As long as the letter carrier is doing their job properly there is nothing to worry about.

376 Votes

Are you allowed to date someone who is on your route?

Asked by Michelle about 9 years ago

Sure, I don't think there are any restrictions on this whatsoever. I have a friend of the family who met his future wife while delivering mail to her. I think it's important to keep it professional while delivering the mail and don't do any special favors or inappropriate while in uniform. I mean having lunch with them would seem fine to me, but don't have them follow you around if you are delivering mail on foot. Romance can bloom anywhere. Two of my former coworkers met while working at the PO and later became married and have a child and work in separate locations.

376 Votes

If I work for the Postal service can I have a 2 door car to deliver Mail. its a 2006 Honda Civic and I plan to put the steering in the right side but I want to make sure that a 2 door car is ok to Deliver mail in a personal car, and not a 4 door.

Asked by Vianey almost 9 years ago

I don't know at all about the requirements for what vehicles are allowed for delivering US Mail. We use Postal-owned vehicles where I work. When I was first hired we sometimes used our own vehicles for mail delivery and didn't know of any requirements. We were only doing park and loop and foot routes with our own vehicles. The rural route carriers had privately owned right hand drive vehicles for mail delivery. I would recommend looking at the website or contacting the NRLCA, the National Rural Letter Carriers Association. I know that city carriers (which I am) would sign a CDOA which was a Carrier Drive Out Agreement that would stipulate what is required and what the compensation would be for using your own vehicle.

375 Votes

If someone sends you mail today from Chaska and Elk River what day will it show up in Zimmerman? Let's say if someone needs money for a form thing and they send it that day how long will it take to show up at that place they sent it at?

Asked by Morgan Gilman almost 9 years ago

I see on a map you are referring to towns in MN that are about 55 miles apart. That's the mileage from Chaska, MN to Zimmerman, MN. I'd say it's approximately 2 days to get from the origin to the destination. For example, if the letter was mailed on a Tuesday before the collection deadline it should be delivered by Thursday. I hope this answers your question. It's also not a good idea to send actual cash through the mail if you can avoid it.

374 Votes

My mail lady never comes at the same time. It ranges from 1 pm to like 6:30pm last night. I know it is the Holiday season but why is she so late. Is she required to separate her own mail on her truck? My husband and I are just trying to figure out

Asked by Kim about 9 years ago

I can't say for sure why the drastic difference in the time your mail is delivered. If it's the same letter carrier who is coming at different times I can see a couple of hours difference but your description is up to 5.5 hrs difference. Normally the mail is sorted before we start delivering. Any mail which we pick up during the day as outgoing mail doesn't need to be separated. We just bring it back and give it to a dispatch clerk. At times we are shorthanded at the USPS so that results in us doing additional assignments possibly before delivering our own routes. This could be up to a couple of hours but that doesn't seem to be the norm where I work. Please remember that I can't speak for what happens at other postal facilities. One further comment is that we are supposed to deliver the mail in a specific route order. If your letter carrier doesn't do that it could result in different delivery times. The holiday season for cards isn't as busy as it used to be. We now deliver a significant quantity of parcels which could also take up time.

373 Votes

While driving the vehicle to make a delivery, another motorist points towards the back of your vehicle as if something is wrong. What do you do?

Asked by Tolu Akande about 9 years ago

If I were in motion, I'd safely pull over, put on my four-way flashers, and then get out to investigate. It's possible that my gas cap is hanging out the side of the LLV, the back gate isn't secure, or maybe I'm dragging something. It could also be something that I haven't thought of. If the motorist is still around I'd ask them what they are pointing out.

372 Votes

Hi, I was wondering how do the post office decide the amount of mails that the postman should deliver in a day. I know that it depends on the route, but is there a limit to how many or how heavy the mails/parcels are?

Asked by Chygnet about 8 years ago

In theory each postal route (which is usually made up of one letter carrier) should be the amount of work (sorting and delivering the mail/parcels) for 8 hrs of work per day. In reality this amt varies depending on the time of year (December being the heaviest package season so it usually takes longer to complete a route, summer not so much). There aren't adjustments made too frequently to the size of a postal route but it could happen if a route was way out of whack to being able to be finished in 8 hours. There is a route adjustment procedure that takes place where the volume of mail is counted plus the amount of time it takes to deliver a route. To answer your question though, I don't know of an actually limit in the amt of mail to be given each day to a letter carrier.

371 Votes

can a postman retrieve mail i sent if it's still in the recievers mailbox if i request it?

Asked by Danny Boy almost 9 years ago

I don't think so. The request has never been made of me but generally once mail has been delivered it would seem to be in the possession of the recipient even if they haven't actually retrieved the item from their mailbox. I've also never heard of anybody else having this requested so my advice for the future is be careful what you mail because it is almost definitely a one-way trip.

369 Votes

Tuesday is my ns day. I am on the ot list. I was #2 last week so # 1 this week. I filled out slip not available so for next week l get penalized to # 4 which is how many carriers on the list in my group is that accurate?

Asked by jrvitto48 over 8 years ago

That sounds somehwat accurate. I am no expert when it comes to administering the ODL. It also seems to change from office to office as to what counts and what doesn't count for OT. In our office if you are next up to be asked in for your NS day and you are unavailable or refuse then you'd be "marked" for an 8-hour opportunity. As for where you'd be on the list the following week, it depends how many of the other carriers in your group came in on Tuesday. If all of the other three car came in (or refused) on their NS day it's possible you'd still be first for next week. In our office the total amt of OT hrs you worked for the quarter (which would include pieces on other routes) also affects where you are placed each week on the list for the NS day. Those with the lowest amt of OT hrs in a quarter are usually asked first for their NS day. I hope this helps a little bit but your office may operate differently.

369 Votes

I just transferred stations via eReassign. How long to I have to stay in my current assignment before bidding on job closer to my home?

Asked by Susie D over 8 years ago

Susie, I won't be able to answer this question as I don't know anything about eReassign. There may be minimum times where you have to stay at a certain work location before being approved to another work location more of your preference. As for who to ask, I could say your union representative or HRSSC, but they may not know either. My guess, and all this is would be a guess, would be one year at a current location before being able to be reassigned.

369 Votes

I left cash in an envelope in my mom's mailbox. Unfortunately the mail carrier made it there before she did, and picked up the envelope (assuming it was outgoing.) The envelope was blank. Is there any way we can retrieve it -- or is it gone forever?

Asked by Expensive Life Lesson almost 9 years ago

If it was a blank envelope with cash in it, I have no idea how it can be retrieved. I know this doesn't help you, but I'd have just left the item in the box if I saw no postage and no address on it. The letter carrier probably put it in the outgoing mail which is usually sent to a processing facility. There'd be no way to trace it back to your mother's address. To answer your question, I'd surmise that the envelope containing the cash is gone forever.

369 Votes

On mail box cluster Iw do know which solt each person's mail goes in

Asked by Mark over 8 years ago

If a neighborhood has cluster boxes, it's usually a group of 6-30 addresses per cluster box. I actually made up that number. Where I deliver to cluster boxes, they range from 4-16 addresses per cluster box. As the letter carrier, I have a key which opens up the cluster box fully and then i can sort all of the mail for those addresses at one time. The boxes are usually well labeled inside (with the cluster panel open) to know where to put the mail. It's important for the letter carrier to know whether to put the mail either above or below the address if the slots are stacked vertically. I have seen my fellow letter carriers, and I'm sure myself make errors in deliveries to cluster boxes. I also live in an apartment building where mail is delivered into cluster boxes near the elevators. It can get more tedious than walking from door to door delivering mail but it is more efficient to deliver mail to cluster box units.

368 Votes

If you could change anything about your uniform what would it be??

Asked by Lulu about 8 years ago

I'm generally satisfied with the uniforms that we wear at the USPS and they haven't changed much since I've been working there. The only issue that I have with our uniforms that I can think of is that they are difficult to keep clean. I wear a satchel over my shoulder and carry mail in my arms so the shirt tends to get very dirty. The shoulder strap makes a mark on the uniform shirt where it rests. I admit that I don't wash the shirts as often as I should but they are hard to keep looking crisp nonetheless. I like the fact that we wear uniforms so there isn't much to think about wearing each day to work except the layering to keep me warm in the winter. Thank you for your question.

367 Votes

Are you supposed to carry an ink pen so letters that require one can be, and you can carry on with your day, or is it the recipients responsibility to have an ink pen?

Asked by Gayle almost 9 years ago

Are you referring to having a pen for a signature of accountable mail like a certified or registered item? I would say we are supposed to carry a pen because we sometimes have to leave a notice that we attempted a delivery but were not able to leave the item for whatever reason. With the current mail data collection device items can be signed for directly on an electronic screen with a stylus or fingernail. No pen is required unless the sender has requested a return receipt to be signed. Basically it is good practice to carry a pen at all times while delivering the mail.

367 Votes

i just got a job as a cca in the ny triboro area and want to know what the most comfortable sneaker is to wear

Asked by steve about 9 years ago

Congratulations on being hired as a CCA. I wear black shoes that have the SR/USA tag required by the USPS. These can be purchased using your uniform allowance which you may not receive for several months after being hired and passing probation. The brands I use are New Balance and Rocky. I've never had a problem with their comfort, just that I usually have to replace them every 6 months or so due to the amount of walking I do daily. If you don't have a uniform allowance I'd say to wear whatever is comfortable to you like an athletic shoe. Don't wear anything fancy because it will inevitably get dirty in no time.

366 Votes

I will be receiving 30-50 textbook size packages a day in the mail for a small business I am starting. I will pick them up daily but I was wondering if that will annoy the post office workers? Should I take my business to a private mailbox service?

Asked by John almost 9 years ago

That is very considerate of you to wonder if we will be annoyed by you receiving so many parcels. Have you worked out with the local USPS if you can pick them up daily? At the office where I work I don't think that would be allowed unless you are a PO Box renter or have made an arrangement that I wouldn't know about. . If packages are addressed to your residence or office they would be delivered since that is our service. I know that I'd never be annoyed if someone received many packages on a regular basis. That's our business. I can't say that other coworkers would be so positive as I am but I wouldn't be concerned. If you use a private mailbox service it is possible that the USPS is still delivering the items to the private mail company known as a CMRA and you'd be picking up your packages there.

366 Votes

What brand of winter boots do you wear?

Asked by Hobbz about 8 years ago

I generally don't wear winter boots but I wear rubber overshoes if there is snow on the ground. These are the same thing I'd wear if it were raining outside. The brand I use is Tingley and they come in at least 3 dfferent height overshoes. They aren't really warm so I wear thermal socks in the winter so my feet and toes don't freeze.

366 Votes

When do most mailman and women start their routes? Are there different times for different people? or is it the same for everyone?

Asked by Andrew almost 9 years ago

It probably depends on the office where you work as to what time you start delivering your route. Where I work most deliveries probably start between 9:15 and 10:30 AM. It depends how long the letter carriers take to prepare their routes in the AM for delivery. Some routes get more mail than others or take longer to prepare in order for delivery. Also, some letter carriers are faster than others at starting their routes. I usually start delivery by 10AM and am finished around 4PM if the weather and volume of mail and parcels isn't out of line with what I normally get. Most of the letter carriers where I work start their tour at 7:30 AM.

365 Votes

If I was to put mail in the outside mailbox at post office on a Sunday buy the box said mon-fri 5 does that mean it won't be picked up until Monday at 5? When can I expect it to be delivered

Asked by lynnie almost 9 years ago

It depends on where your letter is being mailed to. I think nationwide most letters reach their destination in 2-3 days, but probably no sooner than that. The mailbox you deposited the letter into said collection is m-f at 5PM. That means that as long as the letter was deposited prior to box posted time, your letter will be dispatched that day for processing and transport. It's possible that the letter was collected before 5PM on Monday but that would be a decision made locally by the post office. If it was collected early someone would still have to go to empty the collection box at or after the posted time.

365 Votes

The volume that he takes seems a bit unethical & he has been known to take coupons for free items, B1G1, $10 off a $10 purchase, get the items in bulk then resells them on Craigslist or Ebay. Extra benefit for USPS?

Asked by CaliDad almost 9 years ago

I don't think there's any benefit for the USPS at all. I just think he's benefiting himself and it does seem unethical to me. It doesn't sound legal to take home any mail even though it's nondeliverable, nonreturnable, or excess advertisements. I just am not familiar with anybody enforcing it if it is illegal. On a similar note, there is a promotional pen company that sends out sample pens to potential customers. Sometimes the company has moved and the mail isn't forwardable. I'll take the pen out of the envelope and put the envelope into the NOVM (no obvious value mail) receptacle which each PO has. Again, it may not be legal, but I don't see the issue in taking it for personal use.

365 Votes

Hi, Dave. I just accept a CCA position in Manhattan district in New York City. Do I need to drive the 2 ton postal van? Even though I have my driver's license for more than 10 years. I've never driven a car this size. Especially in a city like NY

Asked by David almost 9 years ago

Congratulations on being offered and accepting the CCA position. I don't know what you'd be required to drive in Manhattan. In our office all carriers are trained on the LLV and on the 2-ton postal truck, but I haven't driven the latter in years and would be reluctant to if asked due to my lack of familiarity with it and I, too, don't like the size of it. In Manhattan I don't like to drive at all. It is so congested and some streets are pretty narrow. Besides the 2-ton I don't see too many other postal vehicles driven in Manhattan. Many CCAs work on Sunday's delivering Amazon parcels which requires driving. You may ask at orientation about this or if you felt comfortable you could ask a letter carrier that you might see delivering in Manhattan the same question which you posted here. Always wear your seatbelt and good luck David!

365 Votes

Can I hide a po box from a mailman I know whose route is not in my zip code or neighborhood? Can any mailman look up the address or po box of any person in the city he delivers mail? Are knowing things like this not restricted to people in his route?

Asked by Angie almost 9 years ago

I don't know about this. I have never been interested or been asked to find out if a particular person owns a PO Box. I would say that we can't look up in a database to see if a person owns a PO Box.I do have access to the actual PO Boxes where I work and can see from the labels at the clerk side of the PO Box who the current renter of the PO Box is, but don't know of any internal database that I'd have access to. Anybody can go online (general Google search) to search for the address where a person lives and that may yield a result, but it wouldn't likely result in any PO Box info.

361 Votes

Is there a reason why we should be getting our magazines and catalogs all on one day and usually the weekend?

Asked by Mary almost 9 years ago

I don't know why that would be. I don't have any involvement in how the mail is transported and processed and I also don't know the operations at your local post office. Where I work most of the mail that comes into the building on any given day goes out the same day or the next day. Some of the reason for this is that much of our catalogs and magazines come to our PO via FSS trays. These are trays of flats (the more official name for catalogs and magazines) where the items are all sorted in delivery order and ready to be delivered without any additional sorting. FSS mail gets delivered the same day they arrive at a local PO. Not all POs receive FSS mail so it's possible that flats are curtailed for one or two days a week. I am just speculating and don't really know if that is what happens. As an aside, actual magazines (like Time, People, TV Guide, local newspapers) are considered Periodicals Class mail and should be delivered the same day that they arrive at your local PO. FSS stands for Flats Sequencing System.

361 Votes

I had a question about EDDM. I recently had 3000 EDDM postcards delivered by 2 local post offices. It's been about about 2 weeks and I haven't heard anything as far as new clients go. Is there a way to verify they were delivered?

Asked by Rd77 almost 9 years ago

I am not sure there is a way to verify they were actually delivered by the PO. In general, an EDDM should only sit for a few days at most from what I've seen at the PO where I work. I don't know if there is a specific time frame that they must be delivered after being received by the delivery PO. If you called the destination POs, I don't think there is much hope that whoever you speak to could verify if they were delivered or not. There is a good chance they wouldn't even remember it. Basically all I can say is that they should've been delivered, but can't recommend a way to verify that your EDDM postcards were delivered. EDDM stands for Every Door Direct Mail.

360 Votes

this isn't a trivia question but kind of sounds like one do you know what island in the US it would take up to three weeks to receive mail from in oregon

Asked by Megan almost 9 years ago

I don't know the answer to this though not much surprises me regarding the USPS. While most mail is delivered domestically within about 4 days, I suppose there a reason some exceptions where it takes much longer. You can post this question again with the answer (if you know it) or email me privately daveabbey at aol dot com.

360 Votes

Two questions!
1. What is the office like on the inside? Who gets an office? How/where do you pick up the mail YOU have to deliver?
2. When delivering packages that need signature, what would happen if the person is not home?
(Thank you! )

Asked by Joseph almost 9 years ago

1) The PO that I work in has a lot of space inside. There are high ceilings and the main areas in the back are the carrier section, mail distribution, and parcel distribution. I work in the carrier section mostly. This area has sorting cases where we prepare any mail that has to be manually sorted into delivery order. The cases have individual dividers that hold the mail for one or two addresses. We stand up to work at these cases although a stool is provided should we need it. The mail clerks sort mail into cases based on the address on the mailpiece. The clerks are scheme-trained which means they know which route delivers the mail for that address. The parcels are sorted the same way but it's a large area because we receive so many parcels to deliver. The letter carriers take a hamper on wheels and "sweep" the mail from the clerk distribution case and then bring the mail to our own assigned carrier sorting case and sort the mail there. We mainly organize the parcels as we load our delivery vehicle. The bulk mailing/dispatch clerk has his own office and the postmaster has an office. The registry clerk has an office also because that is where the registered and accountable mail is secured. Besides that everyone else mainly works on an open floor of sorting equipment and desks. The sorting equipment is all manual. Any mail automation is done at a more central processing facility and trucked to our PO.

2) I don't deliver to many packages that need signatures. When I do attempt delivery of such a package and the person isn't home to receive it, I complete.PS Form 3849 and leave it in the customer's mailbox. This notifies them that we have attempted delivery of an item requiring a signature and they may pick it up at the PO or we can redeliver it on a future date. If the form is signed by the recipient, we can generally leave the package without the person being home. I work in a very safe community so it's unlikely a package would go missing due to theft. I think it's more common for us to misdeliver a package than for one to actually get stolen.

I hope this answers both of your questions.

360 Votes

Is there anyway to get a letter carrier removed from my neighborhood. She's afraid of dogs and why she took the job in the first place is beyond me. My screen is secure. Have had 3 dogs over the years and not once did they ever get out.

Asked by Doug about 8 years ago

To be honest with you, I don't know that there is any way to get the letter carrier removed from your neighborhood for the reason given. Has this affected the delivery of mail to your house? If so, I would recommend talking to a delivery supervisor or manager at your local post office. As long as your dogs are secure and the screen won't break and your mailbox isn't too close to the door, the letter carrier should deliver your mail as they would anyone else. I am not sure who has the ultimate authority whether or not it's "safe enough" to make the delivery. The USPS management does take a very proactive stance to stop letter carrier from being bitten by dogs, but we should be delivering the mail unless it is unsafe to do so. I should clarify that the decision might be up to the individual letter carrier whether or not they feel it is safe or not. I am quite afraid of dogs myself but have never not delivered mail due to a dog on the property. They have always been behind a screen or storm door or on a leash where they can't get to me. I know my answer to you is a bit vague, but carrier safety is the number one priority. Having said that there is sometimes a varying opinion on what is safe and what isn't and I'm not sure who gets to make the ultimate decision.

359 Votes

How long does it take to send a letter from Cali to Florida b/c I already sent a letter from my place(which is Cali)to my friend in FL a week ago and up till now has been 8-9 days and yet she still hasn't received any letter from me.What should I do?

Asked by Anna almost 9 years ago

From CA to FL it should take 4 days maximum for a letter to be received as long as it was addressed properly and had sufficient postage. I don't know what can be done since first class letters aren't trackable. It's possible for letters to get lost, misdelivered, or damaged in our machinery but that is all a pretty low percentage of mail. I would say be patient and hope it arrives soon at the FL destination.

357 Votes

Thank you so much for a speedy answer. Thank you for answering all these questions! One other question I would have is, what do you do when a house does not have a mailbox?

Asked by Dee over 8 years ago

My pleasure to answer yours and others questions, Dee! It's easy to respond quickly as I don't get an overwhelming number of questions. I also don't like to have a backlog of emails either. Anyhow, to answer your question the correct thing to do is to not deliver the mail and have it returned to the sender with the endorsement "No Mail Receptacle". I don't come across this situation very often. I sometimes fill in on another route and there is one house with no mailbox. I just rubber band the mail and leave it on their bench by a front door. I think if it was on my postal route I'd request the customer install a mailbox to have mail delivery service.

357 Votes

What do you do if a dog is about to bite you?

Asked by Savvy about 8 years ago

The USPS is always warning us to steer clear of dogs and don't pet them even if the owner says "my dog doesn't bite". There are some dogs on the route I deliver which I trust to come up to me. I don't pet them but sometimes they will come up to my leg. For the most part i don't get involved with dogs. If we think a dog will bite us we are taught to use our satchel (if we are using one) as a shield between us and the dog. Another item we carry is "Back Off" Dog Repellent which we can spray at the face of a dog if we are bitten or about to be bit by a dog. The dog will usually back off and get disoriented. I have never been bit except for a nip on my legs which I didn't report to my supervisor. There are many dogs on the route which I deliver but most owners are very responible in not letting them out off-leash.

355 Votes

Ive heard that mailmen have to park at the end of the street and walk the route instead of driving from house to house..Is that true?

Asked by patty over 8 years ago

Now you're speaking my language Patty. This is exactly how I deliver much of my postal route. The mailboxes where I deliver mail are at the door as opposed to at the street. If the mailboxes are at the street, the letter carrier can usually remain in their vehicle and go house to house. That is called a mounted or curbside delivery method. When the houses aren't too far apart and are on both sides of the street, I'll park at the end of a block, walk down one side delivering the mail, cross over to the other side and return to my vehicle after delivering both sides of the street. That is called a relay. From the same parking spot, I can sometimes deliver up to 3 relays of mail. The method described is called the 'park and loop' method. It is efficient because you can often cross lawns without having to continuously walk to the street and move the vehicle. The relays on the route I deliver range in length from 14-28 houses.

354 Votes

What does it mean when someone has had multiple previous addresses in a short time span? Recently did a background check on someone and came up showing this. Are they using false forwarding to avoid bill collectors? And if so should I report them?

Asked by DwB44 almost 9 years ago

It's very possible that they are trying to "run" from unpaid bills or have a checkered past with regards to credit. I don't know how you could figure out if someone is doing a false forwarding. I've rarely come across it. If people move without changing their address with the USPS, that is also a sign they aren't interested in having their unpaid bills follow them. As far as reporting them, I don't know who you would report them to and what an agency or law enforcement dept would do if you did report them. What evidence do you have of them doing anything illegal?

353 Votes

Can charges be brought against my roommate for intercepting my mail and putting "return to sender" and sending it back?

Asked by BeccaFL almost 9 years ago

I don't know about the law with regards to your question. It is certainly wrong for your roommate to be tampering with your mail and marking it "return to sender". I'd suggest asking him/her to stop doing it but it sounds like you don't have a good relationship if they are doing that to your mail. I can't say that this comes under the category of mail theft either. If you brought this question up to your local PO, I have no idea what they'd tell you. I could recommend that you rent a PO Box, but that costs money and isn't too convenient either when compared to home delivery. It's also not fair that you should have to get a PO Box because a roommate is not giving you your mail and sending it back. Another suggestion would be to call the US Postal Inspection Service, but this may not be in their jurisdiction as it's an internal matter in your residence.

352 Votes

If I'm tracking priority mail will it show the package was delivered after delivery or when the mail carrier returns to the post office

Asked by Skip over 8 years ago

Most, if not all, letter carriers are now equipped with mobile scanning devices that transmit delivery data more or less in real time (I'm guessing a few minutes delay but not much more). With our previous scanning devices our delivery data was also transmitted but we had to have it paired with an older flip phone to transmit the data to our main computer system delivery database. Thanks for your question.

352 Votes

Hi, I deliver a route and a half all walking consisting of 15 Loops. First time I was told it is a 4 hours work load then 2 weeks later it became 3 and now it is 2 hours work load all the same walking route. How many hours should it take me ?

Asked by Hot for Mail almost 9 years ago

I don't know how long 15 loops should take you. It depends on the amount of houses per loop, the terrain, the spacing of the residences, and the volume of mail. Each letter carrier also works at a different pace. In the office where I work, in one hour we can usually get 4 loops done in one hour if they average 17-22 stops per loop. This is by no means standard and just what I've experienced. I can see it being different where you work. Continue to work safely and accurately. It seems odd that the same amt of loops started out as 4 hrs and decreased to 2 hours. If you feel the time allowed is unreasonable, please speak up if questioned why it took so long. In the example/pace I gave you, 15 loops would take approximately 3.75 hrs. Your mileage may vary.

351 Votes

What is the time frame that management have to inform you that you have to work in your schedule day off? And were I can find the info. Thx!!!

Asked by Tellado almost 9 years ago

I don't know where you can find this information as to if it's in our ELM or JCAM since I'm not involved in contract administration whatsoever. Your shop steward might have an answer plus I think some offices operate differently even if it's in violation of a nationally agreed upon procedure. It also depends on whether or not you are a CCA or if you're a Regular. If you're a Regular carrier, it also depends on whether or not you are on the ODL. That will determine if they can mandate you in on your SDO (also known as your NS day). In the office where I work, CCAs don't technically have a scheduled day off and should be checking the schedule daily to confirm when/if they need to report for work the next day. As far as regular carriers go, it seems that our management makes the schedule up on a daily basis but probably does a rough draft in the later part of the previous week. The schedule is on a clipboard on the supervisors desk. I've heard in other offices the management will usually post the following weeks schedule by Wed. of the previous week. I don't know the real rules probably because it doesn't seem to be much of an issue in my office (except maybe when we are very short-handed) and I like to work a lot of OT if it's available. I'm not willing to do the research to give you a more definitive answer which is why I've referred you to other sources that maybe could assist you.

350 Votes

Can the mailman return my mail because I don't pick it up everyday as he says?

Asked by Nat over 8 years ago

Your mail shouldn't be returned because you don't pick it up daily. I've never heard of any obligation one has to pick up their mail at any specific interval. If the mailbox fills up, I know mail can be returned but I'm not sure if that means the overflow mail or the mail in the box already. In my experience it's very common for mail to be left in the mailbox for days. It doesn't bother me one bit and it's rare that the mailbox gets so full that action must be taken. Without knowing any further details, it sounds like your letter carrier is being a jerk and looking for conflict rather than providing quality service.

350 Votes

CAN I PUT A LETTER/note for my mail carrier on the outside of my mail box

Asked by Kali over 8 years ago

Sure you can. I don't see any reason why you couldn't do this. It's important to clearly write the letter carrier's name or "mailman" or something that makes it known it is for them. Postage shouldn't be necessary. I sometimes get notes asking me to hold the mail for them if they are on vacation and going away. This is a free service which is offered.

349 Votes

Are we require to give our full name to security guards when we have to enter into a place to deliver mail?

Asked by Tellado almost 9 years ago

I don't know the answer to this question as I don't deliver mail to any buildings with security guards who require any identification or signing in actions. As much as I'd prefer not to give my full name and think it's a bit overdone, I'm pretty sure I would give me full name and show my ID badge if requested to so I may enter a building to deliver the mail. I think just because we are working for a quasi-governmental organization that doesn't give us carte blanche to enter any facility at will and avoid their normal security procedures.

349 Votes

Im waiting on mail from california. It has full address but apt doesn't exist. Will my mail carrier still have it or will it be at local post office? How long does mail usually takes if mailed from California Friday coming to Georgia?

Asked by Brittany almost 9 years ago

Mail from California to Georgia which was mailed on Friday should take about 3-4 days to be delivered. If the address is correct but lacking the apt. # it is possible the letter carrier will return the item to the sender marked "insufficient address". If the letter carrier knows where the letter should be delivered to, they normally will deliver it properly. It usually won't be sitting at your local PO and would be hard to find even if it were. I'd say be patient and hopefully it will show up by Wednesday.

346 Votes

this morning I asked our letter carrier what was the last name of a neighbor. is that illegal to give out that info ??

Asked by John over 7 years ago

John, I would say it breaks a code of confidentiality that we are expected to maintain as letter carriers. We are rarely reminded of this but I'm pretty sure we shouldn't give out that information. As to whether it's illegal or not I can't comment on that. In the past I have given out little bits of information about some neighbors to others but it's rare and I shouldn't have done that. I do realize that some neighbors are friends with each other and others aren't. It's always better to be on the safe side as a letter carrier not to give out information about anyone else. One can't get in trouble that way. On another note, I rarely would comment to a customer as to what I'm delivering them when I see them. For example,I wouldn't say "your phone bill is here or looks like your wife was ordering from Kohl's again". As much as those comments may seem benign I try to be mostly professional when speaking with customers.

346 Votes

I want to have a package sent through the mail but my mail carrier walks would he still deliver it or do I have to pick it up at the post office

Asked by Nick over 8 years ago

It should be delivered by a letter carrier. It may not be your letter carrier. If he doesn't drive a postal vehicle to his route and then walk it's not likely he will be the one delivering it. Some offices have parcel post drivers that deliver larger parcels via a delivery vehicle. If nobody is home to accept the package, there is a possibility you'd have to pick it up at the PO or request a redelivery.

346 Votes

I wanted to add my business to my rural delivery box vs a po box. I was given the driver's cell number and told that if it was o.k. with him, I should then submit an updated card. Was she drunk or do drivers decide who qualifies to receive mail?

Asked by capecod almost 9 years ago

I don't know anything about cards that need to be submitted so that mail can be received at rural mailboxes, but I'm also not familiar with rural route procedures in general. I don't see why mail that has a valid address regardless of the name of the resident/business which is on the mail wouldn't be delivered unless the recipient refuses it. I have no authority as a city letter carrier to decide who qualifies to receive mail. I deliver mail to an address unless it's a previous resident or an unknown name which the current resident doesn't know or want to accept. It's very normal to have someone run a business from their home. I think it was proper of you to check with your local PO to ask about this but I wouldn't have thought you would receive the answer you did. If you wanted to, you could tape a small note inside of your mailbox saying "accepting mail for (name of business)". That would remove any doubt in the mind of a rural carrier whether or not the business name is valid at your address. To answer the first part of your q, I hope the postal worker wasn't drunk, just giving you wrong info.

346 Votes

Does your mail still get delivered if the carrier is on vacation?

Asked by Cliff almost 8 years ago

Cliff, mail gets delivered if a letter carrier is on vacation. There is usually a replacement letter carrier who will cover the route of the regular letter carrier who is on vacation. If there isn't enough staffing available, the route which the regular carrier is on vacation from my be split between other letter carriers. For this reason your mail should still be delivered but possibly at a very different time than the regular letter carrier does.

346 Votes

Currently on a comp tour my ns day is on a Thursday, Feb 18,bid on a route to start Friday 19 which is that route weekend off, not on ot list, do l work that day to get 40 hours bc Monday is a holiday Feb 15.

Asked by jvitto48 almost 9 years ago

I didn't know that an assignment can officially start on a non-Saturday. Saturday begins a pay week and from then until the following Friday a regular city letter carrier (like yourself) is guaranteed 40 hours of pay which could include a holiday (like 2/15) or paid sick or annual leave. In your situation I would think that you'd have to work on either Thursday or Friday to make up the 40 hours. It's a bit confusing as to know what assignment you would do considering I don't know the size of your office and how easily they could put you somewhere else for either Thursday or Friday. I don't know the contract well enough to even know if this issue is addressed. I'd recommend talking to your shop steward or supervisor to see what they think. Is it possible that the start of your bid could be delayed until Saturday 02/20/16 in which case you'd be on your comp tour on 2/19 and would be working to get 40 hours for the week ending Friday 02/19/16.

345 Votes

My mouth just dropped! I am definitely no home wrecker lol I know you were kidding. I do have an update lol, I asked the fill in guy what happened and he said that my regular had too much mail to carry today, then said he thinks hes on vaca.. BS

Asked by Jessica almost 7 years ago

Jessica, yes I have a very dry sense of humor and since you don’t know me it’s important I put LOL. If I didn’t you may have been a bit taken aback by the comment. Either of the reasons given by the fill-in guy could be valid but you think it may be another reason. I think eventually that you will find out by whether or not he starts delivering to your house again. Sometimes if we have too much to deliver, the supervisor will take away part of our route and give it to a substitute letter carrier or for another regular carrier as overtime.

345 Votes

I do not p/u my mail but about 3 times a week. I live in a condo. The past couple of weeks have been hit or miss as I have had 3 eye surgeries and had a very hard time using the steps to get my mail. MM won't leave mail.

Asked by Grandma Ellen over 8 years ago

I am not exactly sure what your question is but it seems that the letter carrier isn't delivering your mail because you don't pick it up frequently enough or that you are requesting it be brought to your door due to your medical condition (eye surgery). I'm not aware of any special accommodations made for anyone who can't get to their mailbox. Any delivery issues can be discussed with the delivery supervise me or postmaster of the PO where your carrier works from. I'm not sure how helpful they will be but you could try anyway. With condo boxes, it is common for people to not pick up their mail daily and I would be delivering the mail until the box got full which could take awhile depending on the size of the mailbox and how much mail you receive. If you have any friends or acquaintances (that you trust) in the condo, maybe you could ask them to bring you the mail if you'd give them your mailbox key.

344 Votes

my route is over a mile long to get to and iam 60 yrs old.my boss said i have to walk and i cant ,rather take bus to route and he said no .what do i do

Asked by Rob over 8 years ago

I don't know anything about the particulars in how you get to your route and any rules associated with that. I guess you have a walkout route which means there is no vehicle for you to use and you get your mail from relay boxes around the city. How is it possible that you can't walk to your route but you are unable to walk to deliver your route? I assume it is because of your age. I agree that one mile is a bit of a long way just to get to your delivery route. For the average person it takes about 18-20 minutes to walk one mile. Since I don't know any rules that discuss the method of transportation to get to your route, I'd refer you to a shop steward or the NALC regional office that covers your area. They may know more but don't count on it. There are just some scenarios not covered in our joint USPS/NALC handbooks or manuals. I don't know if there is some request for accommodation that could be made based on your physical condition.

344 Votes

Thanks for the reply! And as far as anything illegal,I have been getting there mail every now and then,with a name similar to my dad's?? This person was living in neighborhood, but background indicates another current address,also very close by??

Asked by DwB44 almost 9 years ago

That certainly sounds fishy, especially with mail of a similar name to your Dad, and also nearby addresses. I suppose you could alert local law enforcement or USPS Postal Inspection Service but have no idea what their response would be. If mail arrives at your address with dad's name a little bit "off", he could open it and if it's anything like an unpaid bill he could either do nothing about or call the creditor and say that it's not him.

344 Votes

My boyfriend lives with me. It's a bad relationship. He's malicious and does ask kinds of mean things. Lately he has been getting my mail and marking it return to sender and sending it back. Can I file charges on him?

Asked by BeccaFL almost 9 years ago

I'm sorry to hear about your relationship not doing well with your boyfriend. It is horrible that he will mark your mail "return to sender" without your permission. I don't know the legality of what he is doing or if charges can be filed. You could contact your local PO and advise them of the situation, but I have no idea what can be done about it. The practical, but not necessarily convenient or affordable, way to resolve this is to rent a PO Box which only you'd have access to.

342 Votes

The mailman scratched the label inside my mailbox (in a centralized mailbox) and assigned it to a different townhome, I can't find my mail anymore, what can I do? (I left a note inside the mailbox with my correct address tough)

Asked by Isaac almost 9 years ago

I have no idea why a letter carrier would do that without proper notice to you and how would the other resident have a key to that mailbox since you have it? Do you have a key to the correct mailbox or a newer mailbox with your correct address. I am a bit confused about your question. Is the mail for the different townhome now being delivered to the mailbox where your mail originally went? I'd recommend contacting the post office from where your mail is delivered or go to usps.com to email them with your question or call: 1-800-275-8777. They will probably contact your local post office to get some type of info as to why this happened. I'm not sure a property manager at the the townhome complex could help but it wouldn't hurt to ask.

342 Votes

Do you think it's a wise career choice/ change to become a cca and tough it out to become a regular with the current usps financial situation?

Asked by Hobbz about 8 years ago

It depends on what other job/career options you may have and how they compare with the USPS. I have somewhat of a bias because I enjoy working here and it has been a great career. I do realize, however, that being a CCA isn't easy and it's a non-career position and only pays moderately to begin (currently $16.06/hr). Regarding the USPS financial situation, I don't think that should impact your choice. The USPS isn't going away anytime soon. While I'm sure it's losing plenty of $$ often there is still as much work as I can remember. There will likely be changes that happen years from now but I don't know what they'd look like. I've never seen a layoff or RIF since I've been employed by the USPS. Good luck to you Hobbz whichever job/career path you choose.

342 Votes

if my supervisor ask me to drive a vehicle, can I tell him that I prefer to do some work that doesn't require me to drive?

Asked by David almost 9 years ago

David, you certainly may say you prefer a non-driving delivery assignment, but I don't know if that will be honored. Quite honestly driving a postal vehicle is sometimes a fundamental part of the job, I know you were hired in Manhattan so that driving a postal vehicle may not be as vital. If you don't want to drive a vehicle, you are of more limited use to the organization which relies on the flexibility of the CCA workforce. I don't want to get your hopes up that it will be fine to avoid driving s postal vehicle all of the time. The truth is I don't know how it works in Manhattan, but most communities around the US would likely need you to drive.

341 Votes

I live in fountain valley California Orange County, can you tell me when exactly will the mailman come and reliever my mail?

Asked by Meli almost 9 years ago

I am not able to tell you when your mailman (letter carrier) will deliver your mail since I don't know about the setup and staffing of your particular office. In fact the only office I know much about specifically is the one where I'm employed in NY on Long Island. Speaking only by personal experience I'd guess that your mail is delivered 0930-1800 Mon-Sat (excluding federal holidays.)

341 Votes

i have 661 POC's in my route and I AM BURNING unde the scorching sun. do you have any tips to avoid getting burned and stay cool?

Asked by CanadaPostie2015 over 8 years ago

Hello CP2015, I'm not sure what POCs are but I'll guess and say those are the amt of possible deliveries you have each day which sounds like a lot to me. It isn't easy to work outside in the summer when the sun is pounding down on you. While I prefer the heat vs the extreme cold, the summer can be taxing on your body. I'd recommend wearing a wide-brimmed hat to keep the sun off your eyes, face, and neck. I also recommend drinking as much water as you can even before you get thirsty. It sweats off of you pretty quickly so the more you stay hydrated the better you should feel. In terms of actually burning, I suppose you could apply sunscreen liberally with an SPF of 40+. Stay safe and thanks for writing.

340 Votes

MailmanDave,
What would you say is the biggest pain you deal with in your job?

Asked by Jack over 8 years ago

HI Jack, that is an interesting question you pose. Since I'm pretty easy going and can filter out a lot of the garbage spewed out by some co-workers and their disruptive personalities and the sometimes incompetent management, the biggest pain to me is winter weather. As warm as I can dress for the severe cold, there are occasions where my extremities just get too cold too handle it and I haven't found, or don't use, the best gloves or shoes to insulate me properly. I think if that were figured out, there isn't too much of a pain in this job. Believe me, many other letter carriers would disagree with me and can be very petty and complain about things that I feel are insignificant. Apprx 75% of the day I'm out of the office delivering mail, listening to podcasts and getting exercise by walking. I'm getting paid a fair salary with good benefits and a high level of job security. Regarding my weather comment, there are usually just a few days per year that the weather is unbearably cold. I'm not sure how I would do in much colder climates than in NY (on Long Island). All things considered, I could be doing a lot worse for a job. Thanks for your question.

340 Votes

our mailman gives all tenants mail to lady at office to sort and put in boxes and even meets her down the road if she in big hurry is that proper?

Asked by mary over 8 years ago

I guess that's okay if the lady in the apt. office has access to the mailboxes. Some buildings and apt. complexes have different procedures about who delivers the mail. I don't know how that is determined. Where I deliver mail, any multi-unit building or complex has the mail delivered to each unit by a USPS employee. The building or apt. complex staff has no access to the cluster boxes. I can see how this differs because we generally don't deliver mail on university campuses to each students mailbox. The same would go for an extended stay hotel or long-term care facility. I just hope you haven't had delivery issues with receiving your mail from the lady who puts it into your box. This would be unfortunate because if you complained to the USPS about this, they may say ask the lady in the apt. office who may or may not be easy to deal with. Thank you for your question.

340 Votes

Has the mail already been delivered on Stonesboro Rd Ft Washington Maryland today 4/8/2016

Asked by Sophia Woodland over 8 years ago

As I'm writing this reply on April 12, I'm pretty sure that the mail has been delivered on stonesboro rd in ft Washington, MD by now for April 8. ???? This q and a isn't for USPS customer service or any real-time questions. I mostly answer questions about being a letter carrier and possibly make suggestions if someone has a customer service problem that doesn't need immediate attention. With regards to your question, I think that only your local PO would know when and if mail was delivered to your street.

340 Votes

Is there a way i could gwt my mail early from the post office before courier leaves for route? If so what woyld be the best way to do so.

Asked by wayne almost 9 years ago

I don't know if there is a way to do this for sure. We generally frown upon this at the PO as it takes time for the letter carrier to gather up the mail for someone before leaving for delivery. The reason is that in many offices the mail is automated so the carrier doesn't have your mail easily accessible. It may be in trays that the carrier doesn't access until they leave for delivery. The only way to do this is to go to the retail counter and ask the sales and service associate if you could get your mail. They may flat out say that they don't do this. I have rarely been asked to get a person's mail while still at the PO so I think we don't even allow it at our office, Basically, what I'm saying is that it can't hurt to try but don't be surprised if the answer is no.

340 Votes

Can mail be forwarded to an address out of state if the person is not physically living in a residence in that state, due to health issues. Secondly, would that affect the persons medical benefits or tax issues in any capacity when filing taxes, etc

Asked by JVITTO48 over 8 years ago

I can answer your question in two parts. The first question you have is about whether or not mail can be forwarded to an address out of state even if the person isn't living in a residence in that state. Mail can be forwarded anywhere that the USPS delivers to as long as there is a proper change of addresss authorization/request submitted to the USPS. The easiest way to do this is at USPS.com .

As far as affecting and medical benefits and tax issues, I'm not qualified to give you an official answer. It probably depends on the source of the medical benefits. Some state public health assistance programs like Medicaid may require the recipient to live in that state. It doesn't necessarily mean their mail can't go somewhere else. I don't know about tax issues either. It shouldn't matter when filing a federal tax return, but I'm not sure about different state tax laws. There are probably 50 different answers to that.

339 Votes

I was just hired as a CCA. Are the horror stories about literally never getting a day off true?

Asked by Thekraken almost 9 years ago

Congratulations on being hired as a CCA for the USPS. I can't say for sure that it's true that you won't get a day off. From what I've seen, the CCAs where I work often work 7 days a week but it seems after a couple of weeks they are given a day off. I don't know if there are any rules that you must be given a day off after working a certain amount of consecutive days. It may depend on the staffing level of your facility. I hope that you have chosen to join the NALC. Whether you have or not, a shop steward may have a better answer than I've given you on whether or not you are required to work unlimited days in a row. I'm also on a Facebook group for postal workers. One is NALC and the other is Postal Maniacs. If you join them, you could post this same question and get answers from actual CCAs. Good luck to you. Please work safely and deliver the mail accurately. Sunday delivery usually consists of Amazon.com package delivery, not regular mail.

339 Votes

put my company's mail in the Priority Express blue box instead of the regular one. Will these important documents be sorted correctly and reach their destination> Also will they be delayed severely because of this or arrive in a reasonable time? TNX

Asked by Lisa is going to be in trouble! over 8 years ago

I don't think you will be in trouble. Lisa, in my experience your mail should be processed normally so you need not worry. I don't often collect mail from the blue boxes as part of my assignment but if I saw regular mail in the Express Priority Blue Box I'd just put it with other outgoing mail in my postal vehicle and it'd be treated normally. I've never heard of outgoing mail being delayed by this. Thank you for your question.

339 Votes

Is there turth in the fact that a mailman needs to deliver the man no matter what (bad weather, disaster, difficult mailboxes, etc.). If so why do mailman sometimes refuse to deliver mail? Why do they request for you to pick it up, if delivery is job

Asked by Curious mail questioner over 8 years ago

It's not true that we deliver in all conditions no matter what. If a letter carrier thinks it is too dangerous to deliver mail to an address they can refuse to do so no just need to tell the supervisor when they return to the post office. It's rare that I'd not deliver mail, but some of my co-workers may not try as hard to deliver the mail. It's usually better to try and get the mail delivered. This way we don't have to bring it back another day with even more mail. I'm not sure why they request mail to be picked up. If there is road construction it is sometimes difficult to get to houses, or roads could be flooded, or snowed out. We are supposed to attempt delivery each day to each address. Our unofficial motto has to do with delivering mail in all comditions, but that is a bit more folklore than reality.

338 Votes

How do you and the other letter carriers you know feel about all these extra parcels from SmartPost and SurePost that you're expected to deliver alongside the mail every day? Is it an annoyance? Sometimes if I order too much from Amazon I feel bad!

Asked by Scott over 8 years ago

Asking me and other letter carriers will likely get you 2 different answers. I think it's great to get the smartpost and surePost parcels to deliver alongside our regular mail. I view it as more business for the USPS, my employer. If my employer can get more business that would hopefully translate as better for the workers. I don't find it an annoyance whatsoever and know it's part of my job. If the volume of parcels gets too high I would possibly take longer to complete my route which translates into overtime pay which would be beneficial. The volume of parcels that I deliver is not overwhelming except around the holiday season. Amazon uses the USPS as well as other delivery companies to complete their delivery fulfillment. There are some coworkers who don't want to do any extra work and complain about everything so the extra parcels would annoy them. I feel they are close-minded and lazy. In so many cases I don't see the importance of US Mail nowadays with regards to financial statements and bills. That has been able to be done electronically for so many years now. Parcels are what our business should be happy to be delivering. Don't ever feel bad about ordering too much online. I know I wouldn't.

337 Votes

When a mail carrier oppts for a specific route does he get that routes day off? Or will hes day off keep rotating as usually scheduled?

Asked by joe over 8 years ago

I don't know how this works in all offices, but I can tell you what happens in the office where I deliver mail in Long Island, NY. This may not be a nationwide policy. When a letter carrier (usually an unassigned regular or CCA) opts, or holds down, an assignment they get that assignments day off. Our office has mostly rotating days off so that won't change. What may change is the "days off" group that carrier falls into. This is usually a low impact issue when a carrier opts for a group since almost all of us have rotating days off. Only 2 assignments at the PO where I work has 2 assignments with fixed days off (Saturday). The remaining 40 (approximately) assignments have rotating days off. Thank you for the question.

337 Votes

I've lived in my apartment for five years. Suddenly I'm getting standard (advertising) mail addressed to the previous tenant. This made sense when I first moved in, but why now all of a sudden and is there anything I can do about it?

Asked by Scott over 8 years ago

I'm not sure why you have recently started getting standard mail addressed to a tenant from 5 years ago. It's possible that name and address was on somebody's mailing list which was then sold to other companies/organizations. One option is to put the mail back in the mailstream or mailbox and write "person doesn't live here" on the envelope. A conscientious letter carrier would make note of it and only deliver mail addressed to you (the current tenant). Another option is to just discard/recycle the unwanted mail. Most standard mail doesn't get returned to the sender if unwanted by the recipient. We put it into a big recycle bin at work and I think it gets shipped off to a processing or recycling facility. The rate a mailer pays for standard mail usually doesn't include any type of address or return service to notify them of outdated names on their mailing lists.

337 Votes

If the post office is close, does that mean the mailman stops running?

Asked by Aracely almost 9 years ago

Generally that would be correct. If the PO is closed due to poor weather conditions it would usually mean our whole retail and delivery operations have been suspended. I don't know if there are still processing operations going on at the mail plants. It isn't too common for us to suspend delivery for an entire day, but in blizzards or states of emergency, it could be necessary for us to do so.

337 Votes

do you come across a lot of vacant houses?

Asked by carlos over 8 years ago

Not often. I deliver the same route each day, so I pretty much know when residents move in or out. I deliver mail in an upper middle class community and there aren't many rentals and most houses are occupied. If mail begins to accumulate for awhile and I don't see any activity at the house and the grounds start to look more unkempt I may suspect a house is vacant. When most people move, they submit a change of address/forwarding order. This also gives me an indication that if I don't see a new residents name that the house could be vacant. At present, about 1% of the houses on my route are considered vacant and don't receive mail delivery. I'm sure in many other communities that aren't as well off economically there could be more vacant homes.

336 Votes

Thank you for everything! Honestly you've been helping me out a great deal. I'll be back

Asked by Dee over 8 years ago

My pleasure Dee! Again, good luck to you in training. Always keep in mind that whatever I tell you is anecdotal and what I've experienced. There are many inconsistencies within the USPS depending on where you work and the personalities you come across. It shouldn't be this way but I'm sure that happens in other organizations just as much. I enjoy so much of this job because I'm out on my own for about 6 hrs a day not dealing with too much internal politics, etc.

336 Votes

What should I do if I am out on a route and have a question?

Asked by Dee over 8 years ago

Dee, that just happened to me today. I was given part of another route to deliver, but along with the mail on the other route which I was suposed to deliver was additional mail that wasn't part of my extra assignment. Not knowing if I was approved to deliver that additional mail, I called the delivery supervisor at the Post Office and asked for further guidance. She said to go ahead and deliver it and that wouldn't be an issue with me taking longer than I was supposed to. Basically, just call the post office and ask for the delivery supervisor. When they send you out to deliver mail, your supervisor should give you the office phone number to call if there are any questions. It's pretty common for me to call the PO and vice versa if we have questions. I would hope your supervisors are just as receptive as it is part of their job to assist you with anything you may not be sure of. I also have the cell #'s of some of my co-workers who I'll call/text if I have a question they might know the answer to.

336 Votes

Hello-
Recently I mailed a letter but right after discovered I forgot to put the address label on,but did have my own as return address. That was last week,mailed from another zip code,30 miles away. So how long should it take to mail it back to me?

Asked by David W Beale over 8 years ago

Regarding the letter which you mailed without a destination address but had your return address, I don't know how long it should take to be returned to you. If handled properly my guess would be about one week. I've seen these in the mail before. It would have a rubber stamp marking which says "returned for better address" or "insufficient address" and then delivered to your return address. Unfortunately, non-deliverable mail is sometimes put on the back burner if staffing levels are low and mail needs to be handled specially. That's why I'm hesitant to say how long it will be before your letter is returned.

335 Votes

I sent off my probation payment and it came back saying boxed closed. I dnt knw what that means could u tell me please

Asked by suboo almost 9 years ago

I think that it means that the PO Box where the probation payments were accepted has now been closed. That seems odd considering its for probation and I'd think the department would want their payments. I'd recommend emailing or calling the probation department to verify you have the correct address for them. It's possible that the USPS returned it you by mistake and the PO Box isn't closed. It's best to follow up directly with the probation office.

335 Votes

Wondering if mail is picked up from the blue outside mailboxes at the post office on a federal holiday (like 2-15-2016)? I figured I could drop it off tomorrow and it would be in the mail system and on its way one day earlier. It's a stamped envelope

Asked by DebB. almost 9 years ago

I doubt that mail is picked up from the blue outside mailboxes on a federal holiday (02/15/16 Washington's Birthday, for example). I can only speak for where I work but I think there are no trucks with collection box mail going from most POs to a mail processing facility. At the PO where I work in Long Island, NY the building is shut on Sundays and Holidays (except for most of December when we deliver parcels from our PO) and nobody is emptying the blue outside collection boxes. In summary, whether you mail the letter this Monday (02/15/16) or Tuesday, (02/17/16) it shouldn't make a difference on the speed of processing it.

335 Votes

I have had an issue with my mail carrier and filed a complaint against her, but she is still delivering mail. So I had my mail fwd to a PO Box. The carrier left a Vacant card in my home mailbox and now stops and checks it all the time. Why?

Asked by Jr over 8 years ago

I can't say why your letter carrier does what you are mentioning. It's unfortunate that you have an issue with her. By saying that she is still delivering mail, I assume you mean that she still is working for the USPS as a letter carrier but not physically delivering mail to your residence because your mail is being forwarded to a PO Box. A vacant card is appropriate to be put in your mailbox so that anybody who is delivering mail on a route that includes your address would know not to leave any mail in it. It's also unfortunate that you have to now go to a PO Box to retrieve your mail plus pay a rental fee. Is it possible that the letter carrier is checking the mailbox to make sure no mail has been accidentally left there by someone else? I doubt that is the case because it seems like you and her were in a conflict and that she probably isn't going out of her way to help you. While I'm only hearing one side of this conflict (yours), I can certainly say there are some bad workers for the USPS and nothing would surprise me about the actions of some letter carriers.

335 Votes

Can mailmen refer mail for inspection because of a person's attire, religious garb, or what he subjectively perceives as being odd behavior? Can he collect data about the sender (identifying data, license #s, etc.) on the basis of such profiling?

Asked by Teddy over 8 years ago

I don't know the answer to this question but I would generally think we can't do profiling based on what we see and then refer that to the USPSIS. There may be a branch of the USPS that does legally do such observation and data collecting but I know nothing about it nor have ever been approached about being involved in such activity. What you're asking about seems somewhat discriminatory so I would likely never want to be involved in any type of racial profiling.

335 Votes

Can mail be forwarded to an address out of state if the person is not physically living in a residence in that state, due to health issues. Secondly, would that affect the persons medical benefits or tax issues in any capacity when filing taxes, etc

Asked by JVITTO48 over 8 years ago

I can answer your question in two parts. The first question you have is about whether or not mail can be forwarded to an address out of state even if the person isn't living in a residence in that state. Mail can be forwarded anywhere that the USPS delivers to as long as there is a proper change of addresss authorization/request submitted to the USPS. The easiest way to do this is at USPS.com .

As far as affecting and medical benefits and tax issues, I'm not qualified to give you an official answer. It probably depends on the source of the medical benefits. Some state public health assistance programs like Medicaid may require the recipient to live in that state. It doesn't necessarily mean their mail can't go somewhere else. I don't know about tax issues either. It shouldn't matter when filing a federal tax return, but I'm not sure about different state tax laws. There are probably 50 different answers to that.

334 Votes

Makes sense to start on a Saturday, but bid states 02/19. Thanks for the insight

Asked by jvitto48 almost 9 years ago

You're welcome. I just always like to state here that I have never read the National Agreement between the USPS and the National Association of Letter Carriers so a lot of what I say is based on what I've seen at my particular PO as well and by attending some local union meetings. I do a little research online but I'm not lawyer and am not dedicated enough to research deeply to see if there are rules on certain issue mentioned in the National Agreement. Congratulations on getting a route assignment.

334 Votes

I didnt see any letter come still from 10 days ago. and i miss my payment. so whats wrong?

Asked by zexing cen almost 9 years ago

I am not sure what you mean by your question but it sounds like a letter you sent or are expecting to receive for 10 days hasn't arrived. Maybe it was a payment you were looking to have credited. It is likely the item has been lost or misdelivered in the mail stream. I'd give it a few more days to see if the letter shows up, but no guarantee it will. It is important that the letter had proper postage and the correct address whether it was coming to you or wherever you were mailing it to. I can't be sure what is wrong.

334 Votes

Do you ever suspect that a customer receiving frequent deliveries of light weight priority boxes from legal medical marijuana states is using the dark net markets to order drugs? Are the majority of letter carriers aware about dark net markets now?

Asked by DNM over 8 years ago

You are the first person to ever say the term "dark net markets" to me. I don't most of my fellow letter carriers know anything about this unless they are involved in that dealing which I would hope they aren't. We are trained very little at work about drugs in the mail. I've never come across anything suspicious re: drugs or I am just oblivious.

334 Votes

Hoping you can solve a debate for me & wife. Her friend's hubby is a carrier & brings home "extra coupons" for her & my wife. Claims they are undeliverable & will go to "dead mail" & just going to be shredded & Postmaster approves. I say it's illegal

Asked by CaliDad almost 9 years ago

It is true that we send all non-deliverable mail which was sent as Presorted Standard rate (and not requested to be returned to the sender) to be recycled or shredded as far as I know. I don't know if it's illegal or not to take extra coupons to give to customers who request them, but I wouldn't get involved in doing that. Nobody has ever really asked me either to do that for them. I have taken Dunkin' Donuts coupons out of the circulars which were extras or non-deliverable. I know this doesn't settle your dispute. I am more disgusted by co-workers who feel that these weekly circulars are sometimes not that important and may not deliver them or make sure that everyone gets one. My attitude is that a mailer is paying for them to be delivered and that's our job whether or not the customers want them. Some other coworkers probably take home coupons that otherwise would be recycled. Again, they probably shouldn't, but never heard any repercussions for doing so. Thanks for your question.

334 Votes

Hi I wanted to know, if I placed a letter with just a name and no stamp into someone's mailbox would the mailman take it, or leave it?

Asked by Gina kennard almost 9 years ago

I think many letter carriers would just leave it because they may notice right away that there is no address on it or stamp. I can't speak for all letter carriers because there are many of us who don't pay attention and just take what's in the mailbox as outgoing mail. I don't think this good for them to do but some of my co-workers are clueless or are possibly paying attention to their smart phone vs. paying attention to the task at hand. To be honest, the mailbox should only be used for US Mail. My advice would be to not leave this letter in someone's mailbox to guard against the above scenario happening. To sum up my answer in one word: maybe.

333 Votes

My friend had a roommate that moved out, her mail is still being sent to her house so my friend puts on the envelope, (return to sender) the mailman knows the girl that moved out and has been giving her the mail personally, can he do that?

Asked by Samantha over 8 years ago

I don't think that the letter carrier should be giving the mail to the woman who moved out just because he knows her personally. If the woman didn't put in a proper change of address request with the USPS, then it is appropriate for the mail to be returned to sender with an endorsement by the USPS saying "unable to forward" or "moved, left no address". I wouldn't get involved with anyone's mail based on my relationship of knowing them. Fortunately, it's rare that I'm ever asked to do anything that is questionable regarding the mail. As far as your question goes, I don't know that the mailman is allowed to do what he is doing, but it doesn't seem right.

333 Votes

Yes,and there's also a lady in the neighborhood with same name as my mother,even middle initial,who's mail we received a couple times. With same last name maybe these two people are connected?Maybe I'll contact the man's unpaid bill collector.Thanks-

Asked by DwB44 almost 9 years ago

You can certainly do as you feel is correct. The unpaid bill collector would probably appreciate that. It's hard to know who is connected to who espcially if fake/similar names and different addresses are used. One thing I can suggest is for your Mom and Dad to keep an eye on their own credit report to make sure any debt or credit card accts on there are correct. Most people probably wouldn't get too involved in someone else's business, but I commend you for trying to help someone root out possible fraud.

333 Votes

Today I accidently dropped a bunch of mail in the Express Priority Blue Box. This was mail for my job so it is important documents. Will this mail be sorted correctly and reach its destination in a timely manner? Or will this be severely delayed?

Asked by Lisa Needs help please! over 8 years ago

Lisa, in my experience your mail should be processed normally so you need not worry. I don't often collect mail from the blue boxes as part of my assignment but if I saw regular mail in the Express Priority Blue Box I'd just put it with other outgoing mail in my postal vehicle and it'd be treated normally. I've never heard of outgoing mail being delayed by this. Thank you for your question.

333 Votes

I was a floater who just got a route. Does my salary go down with getting a route in office as opposed to 5 different routes

Asked by jvitto48 almost 9 years ago

I think you would like having your own route. It's a lot more relaxing than having to deal with 5 different carriers and their personalities. As far as pay goes, you are correct. It does decrease when you have your own route. It's not a significant decrease IMO. If you do a web search for City Carrier Pay Chart or Pay Scale, that should help. Also, you may go to www.nalc.org where the pay chart is available. You would look at City Carrier Level 1 and the table based on when you were hired. The yearly difference between a floater and someone with their own route probably never gets to be more than $1600, but the pay chart would show it more clearly.

331 Votes

Hi I wanted to know, if I placed a letter with just a name and no stamp into someone's mailbox would the mailman take it, or leave it?

Asked by Gina kennard almost 9 years ago

I think many letter carriers would just leave it because they may notice right away that there is no address on it or stamp. I can't speak for all letter carriers because there are many of us who don't pay attention and just take what's in the mailbox as outgoing mail. I don't think this good for them to do but some of my co-workers are clueless or are possibly paying attention to their smart phone vs. paying attention to the task at hand. To be honest, the mailbox should only be used for US Mail. My advice would be to not leave this letter in someone's mailbox to guard against the above scenario happening. To sum up my answer in one word: maybe.

330 Votes

If i put a note onmy mailbox saying, "Please Do Not put packages in mailbox and do not bring to door! please put in box on the right side of the house." would the mailman put it there and read the note or just ignore it and bring it to the door??

Asked by plzanswer over 8 years ago

I can't say for sure what your letter carrier would do if you wrote that note. I'm not even sure what I'd do. I don't always pay attention to notes written by customers because some of them are ones we aren't allowed to honor. An example would be "no junk mail". Who am I to judge what is or isn't junk mail. Furthermore, we are paid to provide a service by the mailer, not the recipient. I realize that isn't your question. I generally will put any package in a mailbox that fits. Other than that, I will leave it by the front door. I rarely come across any notice re: package placement for a customer but perhaps I'd leave it at the side of the house if it was easy and safe to access and didn't take much longer of time. As I say with most of my answers, I can't comment what another letter carrier would do. It wouldn't hurt to leave the note and see what happens.

330 Votes

Carrier injured been on partial duty for Two years has been deemed unable to carry by doctor. When must she vacate the route. As of now she is casing for 40 min in the morning so I am not made full time. Frustrated cca

Asked by Bronco mail over 8 years ago

Bronco, I can't give you any definitive answer on this because I don't have knowledge of workers comp/OJI rules with respect to delivering a route or holding a route. I think because it was an OJI, the carrier's route is protected indefinitely unless they voluntarily give it up or retire on disability. This is a comment made with no reference to documentation so I don't know that I'm correct. I know being a CCA is not very desirable but if you have patience then eventually you will become a full-time regular. The size and seniority of your office makes a big difference in how quickly you will become regular. Your union (NALC) rep may know a little more about this subject but I make no promises about that either. Furthermore, they will correctly want to protect that route for the injured carrier as much as they are allowed to. This is probably not the answer you wanted to hear but it's my best guess. Patience is a virtue.

329 Votes

Can someone put a note on a commercial mail box instructing the mail carrier to put their mail in a different box

Asked by michele almost 9 years ago

I don't know what at you mean by a commercial mailbox, but generally the mail should be delivered as it's addressed unless their is a valid change of address order filed with the USPS. I have never come across that request or situation but I probably wouldn't follow those instructions, though another letter carrier may. We generally don't like special requests like that because we aren't supposed to honor them and who knows if a replacement carrier would do that when the regular carrier is not working. I like to keep thing a simple and straightforward and that seems to work well.

329 Votes

Newly hired CCA. Orientation next week. Will I be drug tested further? How often will I be tested?

Asked by Dee over 8 years ago

Dee, it has been so many years since I was hired so I can't say for sure what the drug testing policy is. I can, however, give you my experience. As far as I've ever heard or seen, you are drug tested once and that is pre-hiring. I have never heard of a random drug test being administered to letter carriers during their career. I'll just state the obvious and say keep clean and you'll have nothing to be concerned about. Good luck to you in your job/career with USPS.

329 Votes

I had concrete poured for a new driveway. I had the end of the driveway taped off with caution tape and cones. Our mail carrier cut across the lawn and left footprints in the wet cement. Would the post office be responsible for the cost to fix it?

Asked by Cleveland Rick about 8 years ago

First I'd like to say that it's unfortunate that you letter carrier accidentally stepped into the concrete you just had poured for a new driveway. I have done this myself but only with a recently resealed driveway and the result was just I tracked some sealant around the bottom of my shoes for a short while. I can't answer your question as to whether or not the USPS would be responsible for the cost to fix the driveway that was damaged by the letter carrier. I'd recommend calling or even visiting your local PO and speak with a delivery supervisor or the postmaster and tell them what happened. Bring a photo that you may have taken of the damage or have it on your mobile device. I wouldn't hold out much hope that the claims process is easy or that the person you speak with even knows about it. I'm guessing you may have to be a bit persistent or go up a chain of command to get someone who is knowledgeable about the USPS liability, if any. We are required to cut across lawns to deliver the mail when it's feasible to do so. For this reason I can see how a letter carrier may not realize that a new driveway has been poured as we often have our head down getting the mail ready for delivery at the next house. I just don't know if the USPS has any responsibility to fix your driveway. I can't imagine it's too inexpensive to have the concrete cut out and repoured.

329 Votes

The cluster box leaks each time it rains but the landlord will not repair it. What are our options?

Asked by Joe almost 9 years ago

I don't know what the remedy is for this. Is there some plastic cover that could be put on top of the cluster box or does the rain leak in from the side? It sounds quite negligent of the landlord not to keep the cluster box in satisfactory condition so the mail doesn't get wet and ruined. If you bring this up to the USPS, I wondering if they would just refer you to the landlord and a cycle of frustration would continue. We have a note that we give to individual residences that says "your mailbox needs attention" when there is an issue, but if I don't know if that would pertain to a cluster box and the landlord may not even see the note if he isn't there. If all of the residents who receive mail in that cluster box would sign a joint letter and mail it to the landlord requesting the box be repaired or replaced, maybe that would carry some weight.

328 Votes

Why would I have 3 different mail carriers that deliver to my residence. Sometimes one will deliver to my neighbor and not me. Then diffrent carrier comes to me later that day. Its like they randomly deliver in my area.

Asked by Brent over 8 years ago

This happens sometimes if a route is divided up for the day and perhaps the "dividing line" is near your house. This happens a lot when we are shorthanded, so other carriers may deliver their own route and then a part of another route. I know it may look inefficient and random, but that's what happens when people do "pieces" on other routes. It is sometimes inefficient and random due to poor management or short staffing. Some POs face this issue more than others. It is especially common in the summer months when many co-workers go on vacation but it certainly can be an issue year round.

327 Votes

Thank you for your response! I already contacted the property manager and he told me to contact USPS, which I did over the 1-800... and they asked me to call the local Post office, I called and the lady just put me on hold and then hanged up.

Asked by Isaac almost 9 years ago

You're welcome Isaac. I'm sorry you didn't have a good experience with your local PO. I would recommend trying again as it's possible that the call was accidentally disconnected. Some offices are quite shorthanded but that doesn't excuse them for not just taking down some info, talking to your letter carrier when they have a chance and then getting back to you. You have a right to get your mail at a secure location in the centralized mailbox unit and I'm not sure what the reason for this foul up is since I don't have all of the facts.

326 Votes

Is it difficult to get granted a transfer? And do they make the "real" mailman cover the routes of the call offs,instead of so called slaves?

Asked by the gf of a shady mailman almost 9 years ago

I don't know much about transferring between locations as I've never tried myself but I've seen it done quite a bit both into and out of my office. I believe you need to be off probation and maybe worked for a certain amt of time before being eligible to transfer. Also, whether or not a transfer is granted could depend on the staffing levels of the office you'd be leaving and/or the one you are requesting to transfer to. Usually transfers result in you losing local seniority so you go to the bottom of the list for carries as far as vacation requests and work assignment choices. With regards to your other questions, I'd never call anyone one slaves at the USPS? If you are implying the CCAs have to cover the routes for call offs, it depends on the managements and the staffing needs. As a regular carrier I usually fill in to do parts of routes that need coverage on any particular day and will be paid overtime to do this after finishing my own route. So when you say slave nobody is being forced to do this job. In my particular post office the staffing is perpetually not that good so both the CCA (of which we have very few) and the regular letter carriers fill in as needed. One main difference is that as a regular letter carrier you would rarely be forced to do overtime work if you choose not to and are not on the OTDL (overtime desired list).

325 Votes

Are letters opened by the Postal Inspection Service -- and determined to be harmless -- then forwarded to the intended recipient? Is it hard to obtain a warrant to seize and examine First Class mail? Or is it easily obtained?

Asked by Teddy over 8 years ago

I don't know anything about who opens first class letters deemed suspicious by the USPSIS and the difficulty in obtaining a search warrant to do so. I'm guessing it's not something my local PO gets too involved in. I would think if the item is deemed harmless that it would continue on to be delivered to the recipient. I've never had any dealings with the USPSIS with regards to intercepting or seizing any mail that I deliver. We don't seem them too often at the postal facility where I work.

325 Votes

I live in a M.H park.The mailboxes are grouped together.Can I wait by the mailbox until the mail has been delivered. Then get my mail while carrier is at the next section? Mgrs at park say its a Fed. law u cant wait while the carrier is still present

Asked by RobertSC almost 9 years ago

I don't know anything about Federal Law when it comes to this subject. I'd suggest that the letter carriers may not want you that close to them while they are sorting the mail because you might be able to view what mail other residents are getting which might violate some privacy rules. I've never heard of what the MHP mgr is claiming to be true. Also, I don't see why you couldn't access your mailbox once the letter carrier has locked your section and moved on to an adjacent section of centralized boxes. When I deliver to a centralized box unit, it can be a little annoying when residents come out to chat and want their mail, but I don't experience that behavior often. If I do, I'm generally pleasant with them, give them their mail if they request it (since I don't work in an area where mail theft is not common whatsoever) and move on. I should also clarify I don't regularly deliver to centralized boxes and it's only when I fill in on another route than my own do I do that. Mail is becoming less and less important to most people that some residents don't even collect their mail for days at a time. It sounds like someone is making up a story to exercise some authority that they don't have. I don't like to hear that at all.

324 Votes

I completed a change of address from my physical address to my po box. but to catch my credit card i had place a hold on my mail to be picked up. the mail carrier returned all my mail to sender stating that i didn't live there. what should i do?

Asked by pattie over 8 years ago

Pattie, I don't know what to tell you to do. If your mail is being forwarded from your physical address to the PO Box, you usually can't "catch any mail in between" before its forwarded. I'm not sure why any mail wouldn't be forwarded and why it was returned stating you don't live there anymore. You can call your credit card company and ask them to send a replacement card though they could be leary about sending credit cards to a PO Box address. Mail is usually forwarded to your new address for 1 year. I'm not sure how long ago you submitted the address change.

324 Votes

We have not been receiving any mail in our p o box for over 2 weeks following a couple of overflows. I called the post office
last week and they said our box is open. What could be the reason for 2 and a half weeks with no mail in our box?

Asked by L H almost 8 years ago

I admit it's odd that you haven't received mail in your PO Box for a couple of weeks. One reaction is that maybe there has been no mail for you, but if you've had overflows in the past I guess that scenario is unlikely. Furthermore, I don't even know what happens in a PO Box mail overflow situation. I thought you just may have to pick up the overflow mail from a retail sales and service associate during the retail counter hours but I'm not sure. Has any person or organization you normally receive mail from contacted you to say an item addressed to you has been returned to them? Is there any specific mail you haven't received that you were expecting to receive? In short, since the PO has confirmed that your PO Box is open I don't know why you haven't received any mail in 2.5 weeks. One idea I had was to mail a letter to your own PO Box. It should arrive there in about 2 days if mailed somehwat locally.

324 Votes

do you always have the same route? are vacant houses common?

Asked by adri over 8 years ago

Not often. I deliver the same route each day, so I pretty much know when residents move in or out. I deliver mail in an upper middle class community and there aren't many rentals and most houses are occupied. If mail begins to accumulate for awhile and I don't see any activity at the house and the grounds start to look more unkempt I may suspect a house is vacant. When most people move, they submit a change of address/forwarding order. This also gives me an indication that if I don't see a new residents name that the house could be vacant. At present, about 1% of the houses on my route are considered vacant and don't receive mail delivery. I'm sure in many other communities that aren't as well off economically there could be more vacant homes.

323 Votes

I sent an easter card from Sacramento CA to Eatonton GA Monday April 3 and it has not arrived yet. Should I worry?

Asked by Camille over 7 years ago

A letter mailed on a Monday from CA to GA should be received in about 3 days. If there is severe weather or other transportation issues that keep the mail from moving, its possible it could take longer. I wouldn't be too concerned that the Easter Card hasn't arrived. I hope it will arrive in a couple of more days.

323 Votes

I share a large mailbox with a neighbor who never gets his mail. He is not at home often. I have been advised to throw out his junk mail. I don't think that is legal, nor my responsibility. What can I do without starting an incident. He's nice!

Asked by Meela almost 9 years ago

I wouldn't get too involved with this if I were you. I mean you wouldn't get in trouble as far as I know but you are correct in saying it's not your responsibility. Who advised you to throw out his junk mail? I would never do that as a USPS employee. No mail is junk to me. A mailer is paying my employer to deliver a service (mail) and I deliver it all. There are certain classes of mail which are non-forwardable and get a better speed of service, but it's all mail. I think the way I'd handle it is one of two ways. The first suggestion is to do nothing as it's truly not your responsibility to get involved with someone else's mail. The second suggestion would be to periodically take all of his mail, rubber band it and leave it by his front door if you feel that is a safe and secure place to leave it. I don't now how your residences are situated. Thank you for this interesting question.

323 Votes

er, i meant "under".

Asked by CanadaPostie2015 over 8 years ago

Hello CP2015, I'm not sure what POCs are but I'll guess and say those are the amt of possible deliveries you have each day which sounds like a lot to me. It isn't easy to work outside in the summer when the sun is pounding down on you. While I prefer the heat vs the extreme cold, the summer can be taxing on your body. I'd recommend wearing a wide-brimmed hat to keep the sun off your eyes, face, and neck. I also recommend drinking as much water as you can even before you get thirsty. It sweats off of you pretty quickly so the more you stay hydrated the better you should feel. In terms of actually burning, I suppose you could apply sunscreen liberally with an SPF of 40+. Stay safe and thanks for writing.

322 Votes

A Hostel I was staying at said the postman automatically returns to sender (without delivering it) anything not addressed to the Hostel directly. Is this possible? or would the Hostel have to manually return it themselves?

Asked by Feeling Lied to almost 9 years ago

It is possible you've been lied to as your name suggests which I find to be very bad. Unfortunately I can't confirm if this is the case or not. I don't know of any rules either way as to why the postman would automatically return any mail that doesn't have the hostels name included in the address. It is pretty common for people to receive mail or packages at a hotel or some type of short-term stay facility. A woman who I work next to has a Comfort Inn that is part of her delivery route. I'm pretty sure she delivers any mail with the hotel's street address on it. It's then up to the hotel to notify the recipient that mail has arrived and then return any mail which may be for someone who is no longer there. I think that the letter carrier will accept any returned mail from the hotel and mark it "refused" or "attempted, not known" and it should go back to the sender. You ask "is this possible?" It certainly is possible as nothing surprises me about what happens at the USPS because the consistency of service among the employees and offices is not good in my opinion. I think we should deliver the mail as addressed (especially to a hotel, hostel, Airbnb, etc) and not worry about the names on the mail and let the receiving office decide whether to keep it, return it, or discard. Individual mail cannot be forwarded from a hotel or any business. In the future, if you want something mailed to a hostel, I'd recommend putting both your name and the name of the property you are staying at.

322 Votes

I know what mail is coming via informed delivery on USPS website. What happens when I don't receive it? It seems as though the mailman didn't even show up today, and it's Saturday. Mail should come on Saturday! Do you have any explanation for this?

Asked by Lara over 7 years ago

Lara, today I had a similar situation today with one of the customers I deliver to. They showed me their USPS Infromed Delivery email and an item shown wasn't in their actual mail. It was a specific letter they were waiting for. I don't know what to do if the letter doesn't show up. Your question seems to also ask about not getting any delivery whatsoever on Saturday. That shouldn't happen. We deliver on Mon-Sat excluding national holidays. I know some offices are having a staff shortage, but that's not a great explanation. I have little faith In the quality of work done by some coworkers and supervisors. Many have an "I don't care" attitude. This is nothing new but seemingly more prevalent lately.

322 Votes

I recently put mail in the drop off thing at the post office at 3:45 . When will the mailman get it out to take it to its designated spot . It's in the same city where it's going to

Asked by Toree over 8 years ago

If you dropped the letter at the PO at 3:45 PM, there is an excellent chance that the letter would be collected out of the box the same day (assuming it was M-F) and then sent to a local mail processing facility to be sorted and then sent to its destination. This usually takes two days if it's in the same city to get from the origin to destination. It used to be a one-day delivery standard but I think many places now operate on a two-day standard for First-Class mail in the same city.

320 Votes

I'm 41 and female slightly overweight and inactive. I just got hired as a CCA. Will the job be to physical for me starting out?

Asked by Hobbz about 8 years ago

It's hard to say whether or not the job will be too physical or not for you. In the office where I work, there are a few heavier women who have recently been hired and are doing well. They sometimes come back from delivering and look wiped out but can still do the job. It also may depend on how much walking the job entails. In some offices the letter carriers drive a delivery vehicle all day and don't have to carry a satchel with mail on their shoulders. I recommend getting as much rest as possible the night before work and eat properly. When starting out, however, don't overdo it in terms of physical exertion. If you start to feel ill, slow down stay hydrated. I don't want to mislead you and say that everyone can handle this job physically, but I've seen many people who look out of shape so just fine as letter carriers. Good luck to you!

320 Votes

do you think i will like it, ive had an engineering job for years on a desk, i'm bord and thought i would try this, i have passed the test and getting close to starting as a carrier , i hope its fun.

Asked by paul almost 9 years ago

I'm not sure if you will like the job as a letter carrier because each person is different. There are few important things about it to know when you start out as a CCA (city carrier assistant). They include being very flexible in your schedule, being assigned different routes daily depending on staffing needs, and possibly working on Sundays and Holidays. It can be a physically demanding job and you want to be prepared for all different weather extremes depending on where you live. I enjoy the job because I'm not in an office and I can be very organized and am providing quality service to whomever I deliver mail. I recommend doing a little research on websites like postalmag.com or postalnews.com to learn of the latest issues. The USPS plans to hire tens of thousands of people in 2016, but part of the reason is that the attrition rate is high. In a recent article I read, 54.4% of CCAs didn't stay on the job for more than one year. I find the job fun, but it's been many years since I've been in a position of a different assignment each day or every few days. I do see the job as a challenge for new hires. I wish you well if you decide to become a letter carrier. Work accurately and safely, and try not to let any office negativity get to you.

320 Votes

If there is delivered mail in a mailbox when an official change of address/forwarding request is filed, does the mailman retrieve the previously delivered mail and forward it to the new address?

Asked by Caroline almost 9 years ago

It depends on the letter carrier if that happens or not. If I were delivering mail to an address and the mail was just sitting there not being retrieved by anyone and then I received a change of address/forwarding order I would go back and retrieve any forwardable mail and submit it through our forwarding system. I don't know if other letter carriers would be as diligent but I hope they would be. For this reason it's best to put in a forwarding request ahead of the date you want it to be effective because it could take a week or so before the mail begins to be forwarded to the new address.

320 Votes

Thanks again MailmanDave! One more question for now, do you fully inspect your truck before and after your route? I know you are supposed to... but do you

Asked by Dee over 8 years ago

You virtually answered your own question with the "but do you". Every morning we are given 5 minutes before our break to inspect our postal delivery vehicles. Most of us at least turn on the engine to make sure it will start. We are supposed to do a walk around and look for any body damage, flat/low tires, leaks, and more. I mostly just turn the engine on and look at the fuel gauge to see if I need to stop at a gas station on the way to the route. At the end of the day, I empty out all of the contents of the vehicle and park and lock it. I don't do any further inspection at the end of the day. I know I don't do the full inspection walk around that we are supposed to, but so far it hasn't come back to hurt me. I use the same vehicle almost every day. If I were to use a different vehicle I may do a more thorough check to see if all of the signals and lights work.

320 Votes

While driving the vehicle to make a delivery, another motorist points towards the back of your vehicle as if something is wrong. What do you do?

Asked by jonathon over 8 years ago

I believe I have been asked this exact same question before with the same wording on this website. Anyhow, if this happened, I'd proceed with caution. When I felt it was safe to do so, I'd park the vehicle and walk around it to make sure everything looked okay. If I was in an unsafe area, I may think that it's some kind of setup to get my vehicle to stop and I'd just keep driving. Your scenario doesn't seem like it would happen very often and I don't usually pay attention to the actual other motorists gestures. I have driven a few times without the back tailgate being properly latched down which could make for a hazardous situation. I probably would be glad if someone had pointed that out to me.

319 Votes

How long do you get to learn a new route, before you're expected to be "effeciant "?

Asked by Ray almost 9 years ago

I don't know officially how long you have to learn a new route before you're expected to be efficient. I would estimate up to about 3 weeks before you get to know it real well. Some people excel and catch on at a quicker pace then others. As far as I know there is no official amount of time before you are expected to learn a route. On the route I currently deliver I was the floater for that route before I got to do it full-time. What that means is that I filled in for the regular carrier on their day off or when they were on vacation or sick. In my case I knew the route quite well when I was awarded it full time upon the retirement of the previous letter carrier on that assignment.

319 Votes

It is my understanding 1st Class mail is protected from search and seizure, however, what if a postman observes what he believes to be a suspicious letter? Is it routed to a special place for examining? Is the sender notified? Is the recipient?

Asked by Teddy over 8 years ago

I have never come across this situation as far as I can recall. I'm pretty sure if there is a suspicious package or letter, I'd notify a supervisor who would then decide whether or not to call the USPS Potsal Inspection Service or local law enforcement. They also may want to segregate the item from other mail or people in case it is potentially hazardous material. I don't know how the notification process works with reference to the sender or recipient. This may be more common in a larger mail processing facility where the mail for many offices passes through to or from the local post offices. We aren't often taught about suspicious or potentially hazardous mail, though it is covered sometimes in service and safety talks.

319 Votes

In your opinion, (as all your answers are) do you think most CCA's have difficult finishing a route on time?

Asked by Dee over 8 years ago

It depends. Some CCAs have a very difficult time comprehending the whole delivery process and procedure and are too slow. Others pick it up rather easily and don't have much of a problem finishing close to on time. The probationary period allows for carrier to improve their efficiency in delivery. From my observation, the supervisors aren't too quick to terminate a probationary CCA if they show improvement, work safely, have a great attitude, plus aren't too slow. You can tell that some workers are just clueless about what they're doing. They don't last too long. It's not a super difficult concept to deliver mail properly, but you need to be able to follow a map and be organized. The more one does it, the easier it gets. There are some CCAs who I thought may not pass probation, but did and are doing a decent job or "good enough for government work".

319 Votes

The mail at the company where I work is delivered to a curbside mailbox. It is a free-standing building; not a complex or high-rise, nor do we share the building with anyone else. I requested that our mail be picked up and delivered inside the business, but was told that can only happen if I have a physical disability that prevents me from retrieving mail from the mailbox. In my 30+ years of working, I have never known this to happen. It has always been delivered inside the building. We had a temporary carrier (while our usual carrier was out sick) that DID bring the mail inside. She stated that she documented our request at the post office and that our regular carrier would continue to deliver inside the business when he returned. This did not happen, and after speaking with him, he is unwilling to deliver the mail inside, citing the disability reason. We send and receive millions of dollars in checks each month. The mail is delivered to a locked portion of the mailbox, but the outgoing mail portion does not lock. Leaving the checks in the mailbox for pickup makes us very uncomfortable and yet at the moment, our only alternative seems to be to drive to the post office every day. What are the actual USPS regulations about delivering mail to businesses, and if it CAN be delivered inside, who do I contact since I’ve had no luck with the local post office or our mail carrier? Thank you!

Asked by Isabella over 8 years ago

I don't think I've ever had as detailed a question as yours Isabella. Unfortunately I don't have an answer for you and am not going to research your question as interesting as it is. I don't know postal delivery regulations and I find that when they exist they are adhered to arbitrarily. I understand your concern about leaving outgoing mail (including valuable checks) in an unsecured mailbox outside your office. For the most part we go in to businesses to deliver their mail and take any outgoing mail. There are some offices that have curbside boxes or multi-unit cluster boxes. I don't know that your office qualifies for indoor delivery (though I don't now what those requirements would be). You could call USPS consumer affairs but I don't know how much they can help. It'd be nice if you could at least find out the regulations and know if you are being fed misinformation or you truly don't "qualify" for delivery into your building.

318 Votes

what does a mailman wear
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Asked by cameron almost 8 years ago

Most letter carriers wear a USPS-funded and approved uniforms. After a few months of employment, we are given an annual allowance to buy uniforms which includes outerwear, footwear, and other accessories. If you are a rural carrier or a newer carrier, you may wear your own clothes. If you did a web search for USPS City Letter Carrier uniforms and clicked on "images", it should give you a good idea of what a uniform looks like.

318 Votes

A person in my neighborhood is not getting her mail because the carrier is afraid of the dog INSIDE her house. She leaves her front door open, but has a sturdy storm door. She called the local manager, who said that it is always up to carriers. True?

Asked by Cathy over 7 years ago

Cathy, in my opinion that is a tricky situation. I think it technically can be up to the carrier to decide whether or not they feel safe delivering mail to the house with the dog or not. On the flip side, I encounter that situation a couple of times per day and don't think twice about delivering to houses where I know the storm door is latched and strong enough to contain the dog. This is coming from a carrier (me) who isn't too comfortable with dogs overall and have never owned one. It is a very rare situation (almost zero) that I've refused to deliver mail to a house with a dog inside the front door. If the door looks a bit ajar I might put my foot by the front door while delivering the mail. I'm not sure any of this helps. I think the basic mantra is if we don't feel comfortable delivering to a house we don't have to. It seems a bit too gray though because someone could take that to an extreme. I feel it's always easier to deliver the mail then to have to bring it back and then attempt 2x the amount on the next delivery day.

316 Votes

Hi, I ordered a bunch of stuff online on the same day from various online shops from the same country overseas. There will be many packages of different sizes. Can you tell me how a mailman may handle the packages if they all arrived on the same day?

Asked by boo over 8 years ago

Generally, if we had a postal route where we drive a USPS vehicle (as opposed to urban routes where carriers may just walk out from the local post office and pick up mail from relay boxes along the way), we should have no problem handling multiple packages in one day even if they are different sizes. It's common for a recipient to get large and small items in the same day. I generally put them all together and leave them on the ground near the front door or mailbox. I would treat this situation just like I would getting lots of packages domestically. The items may have a tracking bar code that I'd scan as delivered once I delivered the items. I hope your experience is just as I've described.

316 Votes

I was wondering if you would know how I would go about trying to find the last name of a letter carrier from 1967 in Brooklyn, NY.

Asked by Barbara over 7 years ago

Barbara, I have no idea how that information would be found with the USPS. I also don't know If those type of HR/Personnel records are public. Before 1971, the USPS was the Post Office Department, an executive branch of the US Government. Even if the information was available I don't know who would be helpful enough in the current USPS HQ or Human Resources Department to look this up. It would seem like a needle in a haystack and I don't have confidence you'd get anywhere in your search. This is based on my personal observations of my employer, not through any knowledge of your specific question.

315 Votes

Are mail carriers allowed to take mail truck home everyday during their route? Curious because my neighbor does this daily and usually in his truck for a bit like 10-15 min then goes in his house for 20-30 min. Then leaves.

Asked by Anna over 8 years ago

I believe it's allowed for a letter carrier to take home the mail vehicle to your own residence as long as it's within a reasonable distance of where you deliver the mail, I delivered mail to a letter carrier's home who delivered mail on a nearby route. He'd bring his vehicle home daily (I could set my watch by him) and eat lunch. Our normal lunch break is 30 minutes and that includes the time it takes to get to and from your postal route. If the carrier was there for more than 30 minutes, that may not be appropriate but I can't really speak for anything that I don't personally know since the rules are so often enforced arbitrarily.

314 Votes

If the post office is close, does that mean the mailman stops running?

Asked by Aracely almost 9 years ago

Generally that would be correct. If the PO is closed due to poor weather conditions it would usually mean our whole retail and delivery operations have been suspended. I don't know if there are still processing operations going on at the mail plants. It isn't too common for us to suspend delivery for an entire day, but in blizzards or states of emergency, it could be necessary for us to do so.

314 Votes

My mailman put a note on our mailbox that said we MUST pick up our mail DAILY. Or the mail will be returned to sender. Is that a law or do we have a not nice mail carrier?

Asked by Cathy over 8 years ago

I'd say that it is untrue that it's a law that one must pick up their mail daily. If it is a law I've never heard of it and it wouldn't make any sense to me. I believe the carrier is just being not nice and telling you an untruth. The issue a letter carrier may have if someone doesn't pick up their mail daily is that depending on the size of the mailbox it may get too difficult to fit in subsequent mail deliveries. If this were the case it's possible that mail could be returned to the sender. Most mailboxes that I see can handle quite a few days worth of mail and it is common for people to not pick up their mail daily. If you are concerned about your mail being returned, please contact a delivery supervisor or postmaster to get clarification on the matter. Again, I don't see any issue or problem with mail not being collected daily by the recipient unless the mailbox capacity is pretty small.

313 Votes

I've been having a very hard time with my mailman. One day last winter, he threw my mail on my concrete step in the snow because he said it was to snowy, it wasn't at all! I've had numerous bills and mail that never was delivered. who do i call?

Asked by Linda about 8 years ago

As much as I hate hearing stories like this I know it all too much to be true. We have many employees who don't care about delivering mail properly or accurately or have an attitude. Unfortunately I don't know how effective complaining about a letter carrier is. Our management often is indifferent or powerless to effect major changes in someone's work ethic. I know this sounds damning of many co-workers but I just get that feeling at times. I don't mean to sidestep your question but wanted to explain that none of this surprises me. I'd start by contacting your local post office and ask to speak with a delivery supervisor or manager. Tell them your story but don't exaggerate it. If your service continues to be poor or you don't think you're getting mail that you're supposed to or that items you mailed aren't getting to their destination, I suppose the next step would be to contact the USPS Consumer Affairs division. I honestly don't know how effective any of this is, but worth a try. Hopefully I'm wrong in the not-so-rosy picture I painted. If you visit www.usps.com maybe there will be information on how to contact your local PO with a complaint because it's not always so easy to find the phone number of your local PO. Linda, thank you for your question.

313 Votes

What brand winter. It's do you wear?

Asked by Hobbz about 8 years ago

During the winter I wear whatever brand clothing makes the USPS uniforms that I purchased. We have only a few choices about the brand of clothing we buy from authorized uniform vendors. I wear whatever will keep me warm and dry from head to toe. I've found that it's best to dress in layers and bring more warm clothes than you may need so you're not caught outside freezing or wet.

313 Votes

Hit yes the package number comes up two times. So confused so hot enter gets delivered. Do l hit yes or no, how do l know it's was scanned, it should be scanned in office by clerk so why does it come up duplicate?

Asked by jrvitto48 over 8 years ago

Funny that this is kind of a duplicate question and we are talking about duplicates. You are doing it correctly by choosing "no" when the question comes on the MDD asking "is this a duplicate mailpiece". The next screen should say "label scanned in error" and then let you choose "delivered". I get this message when I accidentally have scanned a mailpiece twice in a row. The scanner is asking if you have 2 mail pieces with the same USPS tracking number which shouldn't happen. It has nothing to do whether or not it was ever scanned in the office by a clerk. The MDD doesn't hold that information. I think the only time you'd get two packages with identical tracking numbers is if the mailer printed out the same label twice and attached it to two separate items. This would be cheating the USPS out of revenue. I've seen this happen before but it is rare.

311 Votes

Hey MailmanDave! I'm back again, yes I am full of questions... Do you know what Orientation is like? What happens? Also, curious about the next step after orientation.

Asked by Dee over 8 years ago

It has been many years since I've had orientation so I can't tell you exactly what it's about. If I remember correctly, it was 3 days long (usually not at the office where you will be a CCA) which included a carrier academy where you "practice" sorted some mail and learn a lot about working safely including how to avoid dog confrontations. You also learn about the different classes of mail and how to forward mail and how to handle express mail and certified mail. Once you report to an office you may be assigned a trainer who may take you around for 3 days with them to deliver a route. Also please remember that as a CCA you may be required to work Sundays and Holidays to deliver Amazon parcels if your office/area participates in that program. You really need to be flexible in the number of hours and which hours you will be asked to work. Thanks for your questions and keep them coming if you think of anything else. Please remember that I'm just basing these answers at my experience at my Post Office. As they say online, YMMV (your mileage may vary).

311 Votes

Welcome to Massapequa, anything goes, leave it at that

Asked by jvitto48 almost 9 years ago

Okay, I believe it. The contract is only as good as the mgmt and the workforce and shop stewards agree to enforce it. I see things that happen in my office which may not be the correct thing if the contract were followed to the letter, but they seem like rational solutions. It's a tricky balance in our office due to chronic short staffing and incompetence of both supervisors and coworkers. Some workers are very dedicated and do the job well. They don't need to be superstars. Others seem to purposefully work against the system and try to make everything as difficult and slow and crappy as possible. They often tend to the loudest, least mature, and least educated.

310 Votes

why don't postal delivery persons wear uniforms anymore> I live in Philadelphia and I have not seen a uniformed postal person in years?

Asked by john over 8 years ago

Great question John. There are 2 main answers I can think of as to why you don't see letter carriers in uniform anymore. 1) There are many CCAs hired. These are non-career employees who generally don't get uniforms or a uniform allowance during the first few months of employment. CCA stands for City Carrier Assistant and are very common in urban areas that may have more turnover than suburban offices. 2) Some regular full-time letter carriers don't choose to wear a proper uniform (or any uniform at all) and the management doesn't enforce the uniform policy. In my opinion, everyone who is eligible to wear a uniform should do so and do it proudly. I wear my proper uniform daily where the one flaw would be is that they aren't too clean because it's hard to get some of the shoulder stains out from wearing a mail satchel and sweating a lot. I guess some workers don't care about looking professional and the management does nothing about it, my office included. Thanks for bringing up a good point.

310 Votes

I'm a nighborhood with mail box clusters how do you know what slot to put the mail on

Asked by Mark over 8 years ago

If a neighborhood has cluster boxes, it's usually a group of 6-30 addresses per cluster box. I actually made up that number. Where I deliver to cluster boxes, they range from 4-16 addresses per cluster box. As the letter carrier, I have a key which opens up the cluster box fully and then i can sort all of the mail for those addresses at one time. The boxes are usually well labeled inside (with the cluster panel open) to know where to put the mail. It's important for the letter carrier to know whether to put the mail either above or below the address if the slots are stacked vertically. I have seen my fellow letter carriers, and I'm sure myself make errors in deliveries to cluster boxes. I also live in an apartment building where mail is delivered into cluster boxes near the elevators. It can get more tedious than walking from door to door delivering mail but it is more efficient to deliver mail to cluster box units.

309 Votes

2. If I'm attending orientation does that mean I am hired as a CCA? I was told it is my first day of work and will be paid. So I guess I have it? or can i still be terminated if I performly poorly in the LLV?

Asked by Dee over 8 years ago

You certainly are paid when you go to orientation. The current CCA pay rate is approximately $16.10/hr. You will likely have to file HR paperwork if you'd like direct deposit or maybe it's all done electronically now. It sounds like you are hired, however there is a 90-day probationary period where you can be fired with not much recourse. If you can't perform sufficiently enough in the LLV or whichever vehicle they are training you in its possible you'll be terminated. Also, if you don't perform your job duties sufficiently and safely enough within the first 90 days you can also be terminated. Being on time and regular in attendance is also important. Many CCAs quit or are let go during this probationary period. I'd guess the attrition rate where I work is 50%. I truly like this job a lot though many others don't. As a CCA it's particularly difficult because each day you could be doing something different in an area you aren't familiar with. In my opinion it's worth it because most CCAs I've worked with become a regular career carrier within 18 months. Again, your mileage may vary. Once you are a regular carrier there is a guarantee of at least 40 hrs per week of work, benefits, and pretty solid job security. Dee, take one step at a time. Report to orientation and see how that goes and if you like it. The NALC has a brochure you can access online called "City Carrier Assistant Rights and Benefits" nalc.org That is the national union that represents City Letter Carriers nationwide,

309 Votes

What draws the line with that I can and can't ask the mail-carrier? More specifically, I wanted to ask them about potential lawn-care leads on their route. Im a college student starting small-time gig in a competitive market.Is this Exploitation?

Asked by Dr. Ninja_Cowboy about 8 years ago

In my opinion you can ask a letter carrier anything you want but you may get a whole variety of replies that run the gamut from helpful to not being interested. I don't know any rules on what they can and can't help you with but the letter carrier should always protect the confidentiality of the customer and any mail they receive. That is pretty sacred. To give you a personal answer, nobody has ever approached me about getting leads about anything except maybe real estate agents. To be fair, I wouldn't be interested in helping anybody get potential leads for anything. I feel it is entirely unprofessional to do. A real estate agent may say to me I'll give you a referral commission if I know of anybody selling their house. I may accept their business card but not do anything else. To sum up, I don't know what you can and can't ask a letter carrier, but I feel it's unprofessional and possibly unethical to assist salespeople working in the area.

308 Votes

I would like to write a letter to a mailman in anothet city. I know which office he works in...If I address it to him with the office address will he receive it? Or is there a certain way I can address it so they know it's for an employee?

Asked by EG about 8 years ago

I think there's an excellent chance that he will receive a letter if you adress it to the post office in the city where that letter carrier works, saying "Attention: (Letter Carrier ______)" on the top line of the address. Either the clerk or the supervisor/postmaster that handles internal mail should give the letter to the letter carrier. It's possible that an office my frown on having personal mail sent to a letter carrier in an office but I don't think it should be an issue as long as it's not a frequent occurrence. I've never come across this situation so I can't say for sure it will work, but I think it should. Thank you for your question.

308 Votes

I have Priority Mail stickers I can affix to the outside of packaging. Do they make any difference in how the parcel is processed or handled?

Asked by Scott over 7 years ago

They do make a difference. By affixing a Priority Mail sticker, you are required to pay the Priority Mail rate which can be much higher than the standard parcel post rate or what I think is called retail ground. Priority Mail is given excellent treatment as far as how it is transported from origin to destination and there is a very high likelihood that the item will be delivered within 1-3 days of mailing depending on the destination. If the sticker is affixed to an item but there isn't sufficient postage to cover the Priority Mail rate, the parcel will be either returned to the sender for being "short paid" or an attempt to collect the underpayment from the recipient as "postage due".

308 Votes

How does one qualify for retirement? Do you need 20 years or 30 years? Or its dependent on age?

Asked by Dee over 8 years ago

Dee, hello again! This is a question that I can't answer directly, but can suggest some websites to look at. The one I looked at is opm.gov and click on the tab "retirement" and "FERS Information" once you are converted to a career letter carrier you'll be employed under the Federal Employees Retirement System. Your age and years of service determine when you are eligible to retire and how much of an annuity you will receive. Trust me when I say it's not a terribly generous system when it comes to receiving a monthly payment. You would, however, qualify to receive Social Security and 401(k) type funds at certain ages. The key is to put as much of your income as you can into the Thrift Savings Plan, which is similar to a private employers 401(k) . Some people can retire with just 20 years of service at a certain age but the FERS annuity may be quite paltry.

308 Votes

i m a letter carrier in new york and submit a reassign to puerto rico .i was considerd .6 month later got a letter saying not ACCEPTED DUE TO SAFETY RECORD & ATTENDENCE.i haven't been a accident nor attendence (no more the 5 days in 3 years. why ?

Asked by roman over 8 years ago

I am not familiar with the eReassign process and what to do if you feel you were unfairly denied a transfer to PR. That is wrong for the USPS to give you a letter which is inaccurate. Missing 5 days in 3 years seems like pretty good attendance. I don't know that the NALC or your local management or anyone in PR can assist you. I think our organization like many others has bureaucratic issues that are sometimes difficult to figure out. You could try to contact someone in Human Resources, but I don't know how to go about doing that either. Good luck to you and I hope you get your transfer.

306 Votes

Can postman have rounds that include their own address?

Asked by Keri over 8 years ago

I don't know of any rule against this. I haven't seen it in my office much (or at all) but several letter carriers (4 I think) live in the towns where we service.

306 Votes

Lets pretend someone takes all the required test and performs phenomenally. Now, I was wondering if it' possible to get a job as a mail carrier as a first job? Do you know if that would be an automatic "No-No"?

Asked by Makayla over 8 years ago

I think it would be great if you scored well on any exams you take for employment with the USPS. Many new hires today are hired as CCA (city carrier assistant) which is a letter carrier position. I think you apply for certain positions so you may have a choice to be a CCA or PSE (Postal Support Employee). A PSE is a position where you generally work inside doing mail processing, distribution, or retail sales and service. Most, if not all, of the letter carriers who I work with were hired as carriers first. I don't, however, have any more insight to the hiring practices except what I posted here. I know I'd always like to see motivated and competent individuals hired by the USPS.

305 Votes

What do I do if mail that has a signature confirmation on it has the right street address but the wrong apartment number on it is delivered and signed for by my neighbors who told the mailman that it didnt belong to them, opened and damaged my packag

Asked by Apt 821 almost 9 years ago

I am not sure anything can be done about it. I don't know why the neighbors would sign for the item without knowing who it was for, unless they thought they were doing the intended recipient (you, in this case) a favor. I also don't why your neighbors would open a package that clearly didn't belong to them. You could call or email the sender them that you received the package (which I think you eventually did unless your letter carrier was the one telling you the story) and that the item is damaged. I don't know if the problem can be remediated or not. If the item was sent with insurance, maybe a claim can be filed. Apartment number is sometimes as vital as the street address itself.

305 Votes

When being converted to a "Career" employee, what are the requirements? Is there going to be another probationary period?

Asked by Dee over 8 years ago

As long as you've passed the 90-day probationary period, you'd be eligible to become a career employee once a position becomes available. They usually convert CCA to Regular "career" employees in the order which the CCAs were hired. Depending on how quickly older workers retire or other workers transfer or leave the USPS will often decide how long it takes to be converted. Where I work, it has been usually less than 18 months to be converted but your mileage may vary greatly. It is very good to become a career employee because you have guaranteed number of hours you'll work each week, plus you get health insurance coverage.

305 Votes

My neighbor's moved and did not forward their mail. Now that their mailbox is full the postman delivers it to my mailbox. Is this wrong? The mail is piling up and spilling out all over the street. The mailbox won't even close anymore.

Asked by Regina Reyna over 8 years ago

The letter carrier shouldn't be putting your former neighbors mail in your mailbox just because they moved out without putting in a forwarding request. After all, it's not your mail and you have nothing to do with it. After awhile, the letter carrier should empty the mailbox, discard any standard mail (advertising mail of a certain class) and return any first and second class mail as "unable to forward" to the sender. At the PO, that address or unit should be marked as "vacant" so no mail is left there unless a new tenant or homeowner moves in. We shouldn't be delivering mail to addresses known to be vacant. You may leave a note note mailbox saying something to the effect "please don't leave any mail for (insert your neighbors name and/or address) in my mailbox. Thank you." If that doesn't work, you may contact your post office and mention this to a manager or delivery supervisor. From what you've described , the letter carrier(s) serving your area is quite unprofessional and doesn't care to address the issue of the mailbox overflowing.

303 Votes

I'm going to be out of the country for 3 months this summer and worried about my mailbox becoming too full. If I remember correctly you can only hold mail for 30 days, what should I do to ensure my mail doesn't get returned to the senders? Thanks.

Asked by World Traveler over 8 years ago

Hello World Traveler. You're correct that mail can only be held at the PO for 30 days. I have 3 suggestions for you and hope one can be suitable for you.

1) if you have a neighbor or someone you trust you could have them take your mail and hold it for 3 mos. and you can pick it up when you get home.

2) you could rent a PO Box and have the mail temporarily forwarded to the PO Box. I don't think this idea will work because your mailbox would fill up quickly and it's possible any overflow mail would be returned to the sender. I'm not sure of the procedure for when a leased PO Box gets full.

3) If there is a friend or relative who is willing to accept your mail, you could have your mail temporarily forwarded to their address.

I can't think of any other solutions offhand . You could ask your local PO if they'd be willing to hold the mail for 3 months but I've never seen that done before and technically it's isn't permitted. I think they'd just quote the 30-day maximum rule for holding mail.

302 Votes

I had 20 certified letters, what is the time variance to get it done. Is it 3 minutes per letter

Asked by jrvitto48 over 8 years ago

I don't know how long you get to deliver a certified letter, but 3 minutes sounds reasonable to me per address. If the recipient is not home, it does take time to fill out a PS Form 3849 properly to leave in their mailbox. If the recipient is home, they need to sign the MDD and possibly a return receipt which also takes a bit of time. It also takes time to wait at a customer's door once you ring a door bell or knock. My general answer is however long it takes you to properly attempt/deliver a certified letter is what it takes. I don't know of any official time variances. I don't fill out PS Form 3849 in the office because there is a chance you won't need to leave a notice so it's wasting time to prepare them in the office before attempting delivery.

302 Votes

My son ordered some items from amazon and forgot to change the address to our new address. We just moved out of our house on June 30th. The new owner refuses to give it directly to me and says legally he has to give it only to the mail person. True?

Asked by Inger over 7 years ago

I don't know what the answer is to your question with respect to legality. Do you even know if the item was delivered by the USPS? There are several companies thar deliver Amazon packages in the area where I work. The new owner would make things a lot easier if they directly gave you the items. If the items are given back to the mail person, the packages may be sent back to Amazon or forwarded to your new address (possibly postage due). I am not sure what the USPS would do with it because consistency within our organization is poor in my opinion. I'm not sure who you could get involved with this to resolve this situation.

301 Votes

We are moving because our Nosey neighbors have driven us nuts. Once we leave, I can foresee the nosey neighbors asking the (very sweet and friendly) mailman where we moved. Is there anything to prevent him from giving them our new address?

Asked by Marian almost 9 years ago

That is unfortunate that you need to move because of nosey neighbors. Your mailman should not be giving any information whatsoever to the nosey neighbors as to where you moved to. I don't have access to the new address when someone moves. I mean there is probably a way for a clerk or supervisor to access the computerized forwarding system and find out someone's new address but in general the letter carrier isn't given this information. In our office the letter carrier just gets notification via a white sticker given to us by a clerk that a certain person or family has moved as of such date and to begin submitting their mail for forwarding. I can't say for sure there is anyway to prevent your very sweet and friendly mailman from trying to internally find out that information but they shouldn't be doing that and it is a violation of our rules to be giving out that confidential information.

299 Votes

Can the mailman decide whether or not you live at an address he is stop delivering mail to both me and my mother but still delivers to our roommate. as far as to write a note with side the mailbox with the roommates last name and " only "next to it.

Asked by Michelle almost 8 years ago

I'm not sure why the letter carrier would do that without some type of notification that you and your mother don't live there anymore. I don't think the letter carrier should have done that. I guess you could write a note next to the other note with you and your mother's name as well. If that doesn't work, you could also contact the postmaster or delivery supervisor and explain that you still live there. I hope that helps because we shouldn't be deciding whether or not someone lives at a certain address or not. In truth, somebody doesn't have to live at an address there just to have mail accepted there.

298 Votes

Some of your customers are used to getting their mail at the same time everyday. Today there was a lot more mail to sort and deliver, so you are later than usual in making deliveries. One customer is angry because he has been waiting for a cheque. How would you address this situation?

Asked by kirk almost 8 years ago

I've never had this situation happen. It's rare for someone to get angry about their mail on the route where I deliver. If I can easily accommodate them and give them their check I would. Where I deliver the mail so few people receive checks on any regular basis. If the situation occurred, I would just remain calm and explain that I can't give them their mail now and when I get to their house or address, I'll gladly give them their mail. The key is to never escalate a situation. Thanks for your question.

298 Votes

Thanks for your fast response. I only have one more ? You said it's okay to walk through yards. What about landscaping? My mail guy was stepping through my flower beds and jumping up on my porch, making a muddy mess. I asked him to stop. Is that ok?

Asked by Cathy over 7 years ago

It is fine to ask the letter carrier not to walk through the flower beds and then track mud onto your porch. I'll admit I'm not the most considerate person sometimes when walking across lawns and through flowerbeds. I certainly don't want to crush the flowers. Ultimately it's your property and you can request anything you'd like as to how the carrier approaches the mailbox. It's possible that even if your regular carrier adheres to your request any replacement letter carrier my not adhere to your request if they aren't notified by your regular carrier via a "carrier" alert card. Any reasonable letter carrier should understand and adhere to your request.

296 Votes

What three things do mailman have to do on the job?

Asked by Jacob Christensen over 8 years ago

I'm not sure I understand your question but I'll take a guess that you want to know the three main things we do on our job. Our main job is to sort mail (a little bit in the AM) , deliver mail and parcels and collect outgoing mail in a prescribed geographic area. It is most important we do this in a safe, professional, and courteous manner and pay attention to the addresses and deliver the mail properly. It is a fairly simple job in my opinion but can be physically challenging in harsh weather and heavy mail loads. Thank you Jacob for your question.

294 Votes

I live in a hirise. Mail is delivered to a clusterbox on the 1st floor. The new mailman will not permit me to unlock my mailbox and retrieve my mail while he is delivering mail saying that since some of the boxes are unlocked the area is insecure??

Asked by dwdoc almost 8 years ago

I probably won't be able to assist you with your specific situation but can't give my opinion. I personally think it's not true and the letter carrier is being a bit difficult. It can be annoying to a letter carrier to be interrupted when distributing mail to the cluster boxes but I suppose there are worse things to worry about. I only deliver mail to a cluster box community on occasion and if someone came up to me I'd use my judgment and likely give them their mail. It's a gated community and know of no mail theft issues whatsoever. In your case you even come with a key so it's clear that you are the resident for a particular mailbox and he shouldn't worrry about you taking from another mailbox. Please keep in mind that this is only opinion and it's not something I go through on a daily basis. In the office where I work, we have received no instructions that I can recall about allowing customers to retrieve mail from their cluster box while the letter carrier is servicing them. Letter carriers are tasked with keeping the mail secure but I think with any level of reasonableness they can do that especially with peole they may know personally. Thanks for your question though I don't know if you'll make any headway with your particular new letter carrier.

294 Votes

Cool enough, we are both from Long Island. So your answering from your experience is probably good for me. This orientation for me will be in Brooklyn & for 5 days. Two more questions currently on my mind.. 1. When does one take the driving course?

Asked by Dee over 8 years ago

Re: your orientation, it's good to know its for 5 days. I don't know whether or not that included the driving course. I can't tell you how much things have changed in 17 years. There is a lot more automation of mail and less manual sorting than in the past. Working in Brooklyn I don't know which vehicles are driven. I imagine there are mostly walking routes with a satchel or pushcart, but it will still be necessary to be trained on driving postal vehicles. It usually takes one day or part of one day for driver training and evaluation. I find a lot of negativity among some coworkers and try to steer clear of them as I am a generally positive attitude person. Also, please don't believe all that you hear. People like to spread garbage rumors which could be true but you never know.

294 Votes

Are magazines and large catalogs the bane of your existence (because they're bulky or heavy) or is it more "loose" circulars and such that are worse?

Asked by Harris over 8 years ago

Harris, for last couple of years the number of catalogs and magazines we deliver has decreased quite a bit so they generally aren't a pain at all. Some weekly circulars have loose ads that are oversize or fall out of the main circular and those can be messy, but in the whole scheme of things aren't too bad. Some people love to complain about anything so I'm sure if you poll my coworkers you'll get different answers. Just this past week, IKEA distributed their yearly catalog to many residents where I deliver mail. These are pretty thick, but since that day didn't have a lot of other catalogs or circulars it ran smoothly. It was a heavier than usual load due to the IKEA catalogs, but we only get them yearly and I can't think of another catalog mailers that puts out such thick catalogs in such quantities. In case you missed it, Victoria's Secret ceased mailing any catalogs earlier this year and they were a large mailer of catalogs in the past, I'm sure other catalog companies are following suit as they realize many consumers prefer to browse online. This is a great question. I feel the future for print advertising will continue to decline, but it may not be too precipitous. Another big catalog mailer is Bed, Bath, and Beyond though their ads are very thin so don't add much weight.

293 Votes

What gift should I get my mailman, also will I have the same mailman every day or do mail deliverers do it on certain days and take turns!

Asked by jay about 8 years ago

No gift is necessary for a letter carrier, but if you'd like to give one I'm sure it will be gladly accepted. Most postal routes have the same person deliver it 5 out of the 6 delivery days per week and then someone else fills in on the regular carrier's day off. If there is a staffing shortage some routes may not have the same mailman each day. Anyhow, 2 common gifts I receive for the holidays are cash (average $20) or a gift card to a coffee chan like Dunkin' Donuts or Starbucks. Thanks for asking about this.

292 Votes

Is becoming a cca a safe career choice with the post offices current financial situation?

Asked by Jerz about 8 years ago

It depends on what other job/career options you may have and how they compare with the USPS. I have somewhat of a bias because I enjoy working here and it has been a great career. I do realize, however, that being a CCA isn't easy and it's a non-career position and only pays moderately to begin (currently $16.06/hr). Regarding the USPS financial situation, I don't think that should impact your choice. The USPS isn't going away anytime soon. While I'm sure it's losing plenty of $$ often there is still as much work as I can remember. There will likely be changes that happen years from now but I don't know what they'd look like. I've never seen a layoff or RIF since I've been employed by the USPS. Good luck to you Jerz whichever job/career path you choose.

292 Votes

So I haven't gotten my card in the mail and my boyfriend put it in the mail on Tuesday what should I do

Asked by Brittany over 7 years ago

There isn't really much to do Brittany except to be patient. Mail can go missing or be delayed for so many reasons. Most First Class mail isn't tracked either so it's not easy to tell where it is. 2-3 days delivery is the norm for most First Class mail in the US. If a piece of mail is misdelivered by a letter carrier it's hard to say when or if it will ever get properly delivered. Has your boyfriend mailed you items before to your current address and have there been issues in the past?

291 Votes

While driving the vehicle to make a delivery, another motorist points towards the back of your vehicle as if something is wrong. What do you do?

Asked by kirk almost 8 years ago

This question has been asked verbatim before. I don't know if this is a joke or a trick. I may safely pull aside when I can if it's believable. At that point I may get out of the vehicle and investigate what is being pointed out. At all times I'd be keeping my personal safety as a priority. There are times when my rear liftgate has popped open. It'd make sense if someone pointed that to me but it's never happened yet.

290 Votes

I am scheduled to take the Defensive Driving Course... any advice or explanation on what this entails? My research and instructors have given me reason to believe there will be a video and/or an online test.

Asked by Dee over 8 years ago

I don't know much about the DDC. If I took it at the USPS, I don't remember. There could be a quiz but it's probably not too difficult especially if you've taken a DDC before outside the USPS. Important things are to always wear a seatbelt, don't drive distracted, keep a safe following distance, only back up when necessary, and always turn off the vehicle when getting out of it. I'd imagine there would be some videos. There is an entire procedure to follow each time you leave the USPS delivery vehicle which should be taught to you eventually. It is vital to follow that for safety reasons and stopping preventable accidents. Good luck!

290 Votes

How do you know if what is in the mailbox is outgoing mail to be collected or if the resident just left something in their mailbox? I know sometimes people forget to check their mailbox everyday & sometimes a neighbor may leave somethin in the box

Asked by Dee over 8 years ago

It's very common for people not to check their mailbox daily (me included). If there is mail in there from previous days I generally wouldn't look for any outgoing mail. Outgoing mail should have uncanceled postage and be clearly visible when you open the mailbox. Sometimes people leave the lid open or place the letters vertically to show that they have outgoing mail. If the item has no postage I just leave it there. Other people or companies aren't supposed to leave items in a mailbox but it's common and I just ignore it. Landscapers or oil delivery companies sometimes leave an invoice in the mailbox. Every now and again I forget to take someone's outgoing mail, but not often. Some mailboxes may have a red plastic flag that is put in the "up" position to notify the letter carrier that there may be outgoing mail. Upon collection of the mail, the letter carrier should put the flag in the "down" position. These flags are more common in a rural or suburban delivery environment.

290 Votes

Hi, I recently failed the LLV test for RCA and I asked if I can retake the test again but their answer is their are not sure. I was told I was ineligible for that position. I interviewed for CCA will I be able to retake it since it's diff location.

Asked by Martha Klufio almost 8 years ago

Martha, I have no knowledge in the field of hiring and retests for when one fails an LLV test. Since you are applying for a different position at a different location, it's possible they let you retake the exam, but I'm just guessing.

I have no idea about the internal communications of USPS HR and if one dept or location would even know about the other. I'm guessing with the internal HR technology that they might share information about your past applications to the USPS but have no idea what impact that would have for your future hiring prospects. It is very important to learn how to drive the LLV safely and responsibly. I hope you get to take the exam again because I found that once you learn how to operate an LLV safely it becomes second nature even though the steering wheel is on the right side of the vehicle.

289 Votes

Been getting message on scanner when scanning a parcel on street, "is this a duplicate mail piece" scanner icon says no, so when l press enter it goes to barcode so l scan delivered. Is that right, bc when I hit yes in another instance comes up 2,

Asked by jrvitto48 over 8 years ago

You are doing it correctly by choosing "no" when the question comes on the MDD asking "is this a duplicate mailpiece". The next screen should say "label scanned in error" and then let you choose "delivered". I get this message when I accidentally have scanned a mailpiece twice in a row. The scanner is asking if you have 2 mail pieces with the same USPS tracking number which shouldn't happen. It has nothing to do whether or not it was ever scanned in the office by a clerk. The MDD doesn't hold that information. I think the only time you'd get two packages with identical tracking numbers is if the mailer printed out the same label twice and attached it to two separate items. This would be cheating the USPS out of revenue. I've seen this happen before but it is rare.

287 Votes

RE: Going Home With LLVs. 1st and last saw 5 years ago and reported. Parking between houses now. 1 postmaster said this is worst office in our state. I have had too many delivery problems so I removed mailbox. Having my mail delivered elsewhere.

Asked by Me about 7 years ago

I’m not sure what you mean about parking between houses . I guess you mean that the person doesn’t park the LLV in their driveway. It’s sad that you’ve had so many problems with your mail delivery that you have had to have your mail delivered elsewhere. I am sometimes embarrassed by the caliber of my co-workers. I’m sure other companies have similar issues. Thanks for your input. As I mentioned to someone today, I love my job and what I do, but can’t say the same for some of my coworkers and management. I’d say most are fine to deal with and do good work but the bad apples aren’t as rare I would hope.

287 Votes

How many feet from the mailbox does a car need to be parked for the mail carrier to deliver mail?

Asked by Sylvia over 7 years ago

I don't know the minimum distance that one must have a car from a curbside (mounted) delivery mailbox. Normally as long as the postal delivery vehicle can access the mailbox without the letter carrier needing to leave the vehicle to make the delivery that should be sufficient. We are supposed to minimize the amount of times that we put our vehicle in reverse so the letter carrier may also need clearance in front of the mailbox so he may safely drive to the next delivery point. It also may depend on the personality of the letter carrier. They are allowed to refuse delivering of the mail to any address where they need to exit the vehicle but for many letter carriers it may be easier to just leave the vehicle and walk a few feet to the mailbox rather than having to "flag the house", bring the mail back to the PO, and reattempt delivery on the next delivery day. I suppose if it's a chronic problem or they would need to get out for each stop due to vehicle blockage it would be time consuming and the management may even tell the carrier not to do that. I don't have any curbside deliveries on the route I deliver. If I'm helping out on another route which does have curbside deliveries I tend to get out where necessary and deliver the mail. I don't like to bring back any mail to the PO that should've been delivered. Again, all of this is my opinion and I don't know the actual rules which govern your question except, as stated above, the carrier should be able to approach and leave your mailbox without having to get out of their delivery vehicle.

286 Votes

Can you wear your own shoes during work

Asked by David humphries over 7 years ago

You're not supposed to wear your own shoes while you're a letter carrier. As part of your yearly uniform allowance you may order USPS-approved SR/USA shoes. They are almost always black in color and are slip-resistant. I'm not sure how strictly it is enforced but I always wear the approved shoes. If you were to fall while delivering mail one of the first things that will be looked at is whether or not you were wearing the proper footwear. I don't take very good care of my footwear and I deliver mail on a walking route so my shoes tend to wear out quickly. I pay apprx $110/pair for the USPS-approved work shoes. On a yearly basis we are allotted apprx $450 for our uniform purchases.

286 Votes

If I'm sending a letter to someone that is in the same zip code as myself and I put the letter in my mailbox to be sent out and when the mailman gets the letter while delivering mail, will the person I'm sending the letter to get it the same day?

Asked by Krissy over 7 years ago

Krissy, thanks for the question. The letter would likely take 2 days to be delivered to the person you are mailing it to even in the same ZIP code. It used to be delivered the next day but mail processing standards for first class mail has been changed from 1 day to 2 days a few years ago. When a letter carrier picks up outgoing mail from a customer, they generally aren't looking at the destination ZIP code. Upon return to the post office, outgoing mail is usually just put in a large hamper and sent to a regional mail processing center. From there it is sorted using automated equipment and takes about 2 days for mail in the same ZIP to be delivered.

286 Votes

what time mail man delivers mail in 181 willow rd 18 san ysidro ca 92173

Asked by delia morales about 8 years ago

This job message board isn't a customer service site to advise when mail will be delivered to a specific address. Depending on staffing and quality of the operations at your local PO will have an impact as to when your mail is delivered. In my experience mail is usually delivered between 0930 and 1800 but have heard about mail being delivered much later in some locations. If you called the USPS general customer service number i don't think they'd give you anymore of a specific answer either.

285 Votes

After I put my mail in a lock box and I decide I want my mail back (forgot to put a check in a letter), can the mail carrier give it back to me or not?

Asked by Jessica almost 8 years ago

Jessica, it depends who you ask or are dealing with regards to who is emptying the locked box. If I personally knew you or you could show me some ID if I didn't know you, I'd gladly return the letter if I could easily find it. Sometimes there are hundreds of letters in the blue collection boxes and the carrier who is collecting the mail from that box may or may not have the time, patience, or personality to return your letter to you. It may be worthwhile to just send another envelope with a check in it if you can't retrieve the letter you accidentally put into the collection box without the check. I've never been told that I'm not allowed to return a letter once it is placed in a collection box, but, then again, our training and procedural enforcement is quite poor so that's why the lack of uniformity across the USPS. Thank you for writing.

284 Votes

What is the guidelines for parcels drops before or after a relay and flagging the mail. I hear conflicting theories. Also holding the bag across the body or on the shoulder. Route inspections next month. Apologies, carriers tripping a little in ofc

Asked by jvitto48 over 6 years ago

Most of the following I am copying and pasting here since your q’s were similar. I hold the satchel on my right shoulder and never across my body. I’ve seen it both ways and don’t know which is correct. By carrying it on one shoulder makes it quite easy to get on and off between relays if you are moving your delivery vehicle. Carrying across your body may be better for weight distribution. I’m pretty sure I was taught to just carry the bag on one shoulder and I’m just used to it and comfortable that way. I see carriers deliver with no satchel at all which bothers me because I believe we should always use one when delivering a relay.

Copied from a previous reply by me:

Jvitto58, I don’t know what our manuals say about this situation. I always feel we are given such little guidance on when to drop off a parcel on a relay. I know you are going to have route inspections soon. I don’t have much of a memory of what they are like so I can’t give you my experience. If a parcel doesn’t fit in my satchel, I will generally deliver it when I pass the address. This may be before of after I deliver the relay depending on where the park point is for a particular relay. I don’t flag the mail for addresses that have a parcel. I deliver the mail as I normally would and then deliver the parcel before or after the relay. To be honest, I have a geographically compact route so I often deliver most of my larger parcels before I even begin delivering mail for the day. I know you didn’t ask me this and I definitely don’t recommend doing it on an inspection as it can be considered inefficient or time-wasting. I just like to get the larger items out of my postal delivery vehicle. I try not to circle back with the truck if I can avoid it, but to me there are no absolutes and each day has some different nuances when it comes to parcel delivery. Regarding your route inspection, just try to give a fair effort. Don’t hurry, but don’t be a turtle either. I truly don’t have any great guidance because I’ve rarely, if ever, been involved in one.

284 Votes

What is the rule regarding parcels drops before you go to the next park point? Do you have to flag mail for that house and deliver, or do relay first then drop off parcel if doesn’t fit in bag, so may have to circle back with the truck.?

Asked by jvitto58 over 6 years ago

Jvitto58, I don’t know what our manuals say about this situation. I always feel we are given such little guidance on when to drop off a parcel on a relay. I know you are going to have route inspections soon. I don’t have much of a memory of what they are like so I can’t give you my experience. If a parcel doesn’t fit in my satchel, I will generally deliver it when I pass the address. This may be before of after I deliver the relay depending on where the park point is for a particular relay. I don’t flag the mail for addresses that have a parcel. I deliver the mail as I normally would and then deliver the parcel before or after the relay. To be honest, I have a geographically compact route so I often deliver most of my larger parcels before I even begin delivering mail for the day. I know you didn’t ask me this and I definitely don’t recommend doing it on an inspection as it can be considered inefficient or time-wasting. I just like to get the larger items out of my postal delivery vehicle. I try not to circle back with the truck if I can avoid it, but to me there are no absolutes and each day has some different nuances when it comes to parcel delivery. Regarding your route inspection, just try to give a fair effort. Don’t hurry, but don’t be a turtle either. I truly don’t have any great guidance because I’ve rarely, if ever, been involved in one.

284 Votes

If I sent out documents and mail that got wet, will i get in trouble, and will anyone know it was me?

Asked by bob over 7 years ago

I don't think you'd get in trouble for that. The recipient may question why the mail and documents look water damaged but I don't know that they could pinpoint it was you who sent it in that condition. Mail is often wet when I deliver it in the rain. It's difficult during downpours to keep it dry and to be honest I don't try that hard to keep it completely dry. The bottom of my mail satchel gets wet very easily so when I carry mail in it the edge of the mail will often get wet. If the recipient has an issue with the condition their mail came in they may just ask you to resubmit the documents if that is possible. Thanks for the question and I hope I helped you.

284 Votes

Can you enter an open garage to deliver a package

Asked by Debbie over 7 years ago

I don't know the rule about this Debbie. I would guess that for the safety of the letter carrier it is recommended not to enter an open garage or backyard. I almost always will leave any packages at the front door. If the garage is open and the package can be left there I may consider doing that as well. We have never been told not to deliver a package through and open garage.

284 Votes

I noticed that I had a new mailman today, and I was wondering if they change route, how often and why? I was getting used to him after moving to my new neighborhood. Just curious...

Asked by Jessica almost 7 years ago

Letter carriers sometimes have a choice to move to other neighborhoods/assignments based on a seniority-based bidding process. As other carriers retire or move on to other assignments this creates vacancies to be filled, often by lesser-seniority personnel. Sometimes there are newer employees who may be on the same route for awhile just filling in for someone who may be on Long-term leave for illness or injury or military leave. I have been on the same route for 15 years and can stay on it indefinitely unless there is an office reorganization. I can also bid to another route (if I prefer to) if a vacancy is available to be filled and my seniority is enough to move to that route.

283 Votes

In less than two weeks I will be converted to full time on a T6 route. Do you have any tips or advice?

Asked by Mr FullTime almost 8 years ago

Congratulations Mr. fulltime. That's a clever name. As far as any tips or advice I have a few. First, you are there to serve the residents or businesses on the routes, not the regular carrier who normally does the route. This means you don't have to do any favors or anything that the regular asks you to do for the customers. Please just be conscientious about delivering the mail properly and accurately. I'd recommend not going too fast just to get the route done. It's best to go at a consistent moderate pace and don't waste time on your cell phone texting and talking to people when you should be focused on working safely and efficiently. If you aren't sure about a certain delivery or maybe how to do a route, you can ask the regular carrier and hopefully they will help you. I have a route which I deliver daily, but when I have a non-scheduled day, the T6 delivers it. I give my "floater" or "comp person" the information they'd need re: houses where there are vacancies or forwards or dogs to be aware of. If the regular carrier comes in for his non-scheduled day for OT, it's possible (depending on how your office operates) you could be "bumped" off that assigned route for the day and deliver another route in the office. My advice would also be to try to stay out of any office politics if possible. Having the same route to deliver daily, I don't need to know much about what else is happening at the PO. Good luck to you, sir!

283 Votes

I subscribe to the new-ish "Informed Delivery Service3" that started in aroud 2016.
Bwwn using it now for about 4 months, impressed. One isssue: I saw the phtograph of my 2nd paycheck (a "one-ff", stipend) Monday morning, but wasnt in my box later!

Asked by Danso over 7 years ago

I have heard of this happening before. A customer showed me her Informed Delivery email and the image of an item that should've been delivered that day but wasn't. I said I had no idea why the letter wouldn't be in the mail but asked her to wait until the following day to see if the letter would arrive. The letter did arrive the next day so that issue was resolved. I hope it is the same case with your missing paycheck. I overheard from a supervisor what the problem would be. Apparently the letter is imaged somewhere in the automated mail sortation process before the very last step of being placed in a tray of mail in delivery sequence. This is one possible reason why the letter was not in the mail delivery the day it should have been. It is also possible that the letter is missorted by our automation and/or misdelivered. Hopefully this isn't too common of an occurrence when compared to the quantity of mail delivered each day. I hope this helps and thanks for writing.

282 Votes

My boyfriend sent me a card in the mail on Tuesday when will I receive it? Is this considered first class mail

Asked by Brittany over 7 years ago

Barring any unforeseen delivery issues or delays, most First Class mail is delivered nationwide in 2-3 days. You would hopefully have it by Friday. A card is considered First Class mail and the current rate is .49 for up to 1 oz. Brittany, In my experience a very high percentage of mail arrives "on time" so I do hope this is the ask with the card sent to you. Thank you for your question.

282 Votes

what do I do to show that I'm taking initiative for my barking, aggressive dog? He was recently reported and my neighbor was told that he will not be entering the street if he sees him out which is completely fair. Can I redeem myself?

Asked by Diane over 7 years ago

I'm not sure what you can do about this because I can't speak for what another letter carrier will do in this situation. It is admirable that you are taking initiative for your barking, aggressive dog. If your dog is out but contained in a yard and behind a fence or gate, I'm not sure why your letter carrier wouldn't come on the street. I see some aggressive, big loud dogs while delivering mail but they aren't loose so I don't worry about them. I am not someone who is good with dogs but know many people love their pets. I think you may need to contact the post office and have a conversation with the delivery supervisor and explain (if true) that your dog isn't near the mailbox, is contained in a safe area and isn't a threat to the letter carrier. I don't know what the resolution will be, but it has to start with a conversation. Most rational letter carriers can figure out if a dog is a threat or not. A loud aggressive bark shouldn't be the sole determination.

282 Votes

Let's say the mail carrier flirted hard core with a customer but was married... If the wife found out and got upset could he walk in one day and say I need a new route?

Asked by Jessica almost 7 years ago

I don’t really think so unless the carrier was in some imminent safety danger due to his hardcore flirting and his wife found out. He could bid to another route when the opportunity arises and if his seniority is high enough to get the other route. I’ve never seen it happen where a carrier was replaced due to a customer request or a personal issue. There may be a mechanism/procedure to do that, but I’m not aware of it. I don’t know the specific situation that you are talking about, but it’s a good reason not to mix work and personal life beyond friendships. There is too much potential for disruption.

282 Votes

I'm definitely not uncomfortable. I just thought it was strange he wasn't replying to my messages all of a sudden and then I saw the new carrier. I assumed his wife found out how flirty he was and made him change routes. But this happened this week.

Asked by Jessica almost 7 years ago

Jessica, that is an interesting story. A little bit of light soap opera drama perhaps. Thanks for sharing your story and glad I could help with any insight of how easy (or not easy) it is to change routes.

282 Votes

How do mail carriers figure out which route to take in the city there in

Asked by Jillian almost 8 years ago

Jillian, we are assigned to work at a Post Office in a particular city when we are hired. That city may have just one PO or may have several stations which we can work from. To answer your question, we choose the routes that we want to take based on seniority, which I find to be the fairest way of doing most things. It eliminates any favoritism that could occur and everything is out in the open with regards to seniority. Some carriers choose routes that have more business deliveries while others may prefer to deliver to residences or a combination. Some routes require more walking than others. Some routes are entirely driving and mail is delivered from the postal vehicle directly into a curbside mailbox. In a major urban areas some buildings could be so large that a carriers route is just one building. I have stayed with the first route that I was every able to bid on successfully. My seniority (18 years) would allow me to move onto what are considered more desirable routes when vacancies occur. I'm comfortable in what I do and I know it well and I think it's a fair days work. Some carriers are a lot more picky than others. As you can see it really depends on personalities and what one perceives as desirable. I hope this helps answer your question.

282 Votes

I thought of 1 more ?, sorry. If a carrier jumps onto my porch where there are no stairs and gets injured doing that, am I liable? To get to the stairs, one must cross my small yard & enter at far end, based on the direction he travels on his route.

Asked by Cathy over 7 years ago

I do understand what you mean. Your question is "If a carrier takes the 'shortcut' to your mailbox vs taking the stairs at the far end based on his direction of travel are you liable for any injury. I don't know the answer to this for sure but I'd hope not. We are covered by workers' compensation insurance through our employer (the USPS) and I don't know that the USPS or the letter carrier (individually) could file a successful liability claim against you as the homeowner. I can see if you were very negligent as a homeowner and maybe caused some type of tripping hazard to be left unattended perhaps there could be some liability, but I have really no insight on this.

281 Votes

gift for particular mailman instead of temp

Asked by Rose about 8 years ago

Rose, I'm not sure exactly what you mean by this question. If you would like to give a gift to a particular letter carrier, I'm sure it'd be appreciated. During this time of year (December holiday season), many people who I deliver mail to will give me a cash gratuity or gift of sweets or wine for example. It is never expected by me to receive a gratuity or gift but I follow up with a thank you card to the customer. If you're not sure when your particular letter carrier is working you may just have to wait until you see them to present them with the gift or leave it in your mailbox and hope they will get it. Please ask a follow up question of me if I haven't explained my answer clearly.

281 Votes

Question #2:
Once converted to a regular letter carrier, how much will my pay increase? will it increase? the reason i ask is because i'm looking to make 50-60G per year. So a better question i guess would be, how long until I earn that salary?

Asked by Dee about 8 years ago

It takes about 12.4 years of being a regular carrier to reach the top pay which (as of 12/2016) is apprx $60K per annum. Your pay should go up a little when you are a regular carrier. Please do a web search for "NALC paychart" or "USPS city letter carrier pay chart". I am currently at the top salary for a level 1 city carrier which, as I said before, is just shy of $60K per annum. When you get converted to a regular carrier, the CC 2/Step A salary is apprx $38K per annum. This is about $18.06 per hour. It seems that you may work a lot of OT so your earnings may wind up being much higher. The time you are working as a CCA doesn't count towards service for calculating salary Step increases.

281 Votes

Is there a place for me to leave feedback for my mailman? She is awesome and went "above and beyond" for me today. I'd like her superiors to know.

Asked by JC almost 8 years ago

JC, I'm so glad you had a great experience with your letter carrier today. Too often I hear of the opposite happening. I don't know exactly how you'd leave feedback for your letter carrier, but I have 2 suggestions. First, you could go to www.usps.com and look for info on how to contact the USPS. It may just be a general call center but hopefully they'll give you the number or some way to contact your local PO. Another option is to write a letter (I know it's not too common these days) to your local PO, attention: Delivery Supervisor or Postmaster giving praise to your letter carrier and describing what she did to go above and beyond. You don't necessarily need the street address for the PO, just the correct ZIP code for your PO. Using the USPS mobile app or the website you can find the address of your local PO. Thanks for taking the time to give positive feedback.

280 Votes

Can you tell me what is likely going on with this package? 92055901755477000028317195

Asked by mcmjuly about 7 years ago

I am just speculating that the item may not have even left PR yet. It has been scanned as being processed through the San Juan PR distribution center but that may not mean it has even been loaded onto an aircraft to the mainland USA. There are significant service disruptions for mail going to/from PR due to Hurricane Maria. I don’t have any more information then to just give you this generic answer and to be patient. If you called the USPS customer service phone #, I’m guessing you’d get a similar answer.

279 Votes

Can I give my mailman. My package and money to mail my package

Asked by Sarah over 7 years ago

Sarah, if you live on a rural route I believe that is part of their job but not sure. If you have city delivery (which is the type of delivery I do) there is generally no obligation of the letter carrier to accept the package and money and mail it for you. Most people now with access to the internet and printer can print out their own postage label to be put onto a parcel and then given to a letter carrier (who should take the package) for mailing. The program used to be called Click 'N Ship. It is rare that a customer ever asks me to mail a non-prepaid parcel for them. I would say no almost all of the time because I'd have to then mail the package on my own time and don't want to get into a habit of doing that. The bottom line is that you certainly can ask your letter carrier to mail the package for you but not sure what the response will be. Thank you for your question.

278 Votes

Can a mail carrier enter an open garage to deliver a package

Asked by Debbie over 7 years ago

I don't know the rule about this Debbie. I would guess that for the safety of the letter carrier it is recommended not to enter an open garage or backyard. I almost always will leave any packages at the front door. If the garage is open and the package can be left there I may consider doing that as well. We have never been told not to deliver a package through and open garage.

278 Votes

Someone is using my physical address for mail but asking the PO to hold their mail for pick up. He used to live at the property but sold it in Nov2016. He will not complete a change of address form and the post master will not help. What can I do?

Asked by GG over 7 years ago

GG, I don't really have a suggestion for you. If it were affecting your mail delivery in any way I'd be quite upset and concerned. In theory, they shouldn't keep holding someone's mail for pickup indefinitely. I mean they shouldn't be able to have their mail held, pick it up, and then just put it on hold again. The solution for that person would be to rent a PO Box and have their mail forwarded to it. I know we often won't hold mail for individuals at a certain address. We usually hold the entire mail for an entire address but I can't quote you any internal policies on this because I don't know them. If any mail for the previous owner actually gets delivered to your house, I'd say that you should feel free to discard it since the PO isn't helping you at all. I know it sounds vindictive but the person who moved out or sold the property should either fill out a proper COA or just not care about any mail addressed to him at your current residence.

278 Votes

My route is a drive and drop for 9 houses, an anonymous source said l don’t have to use my satchel, l disagree and does the carrier have to use seat belt after every stop, not sure on that, thanks again

Asked by jvitto48 almost 7 years ago

For the drive and drop, I have heard that the satchel should be used as a protection in case of a dog attack. I can’t verify that is true, but I’ve rarely seen any carriers use their satchel for this type of delivery. I deliver to many houses using this method and have never carried a satchel with me. As far as seat belt use is concerned, I put it on each time I go anywhere even if just between houses that are near each other. For me, seatbelt use is an absolute all of the time. It’s an automated muscle memory item so I don’t even think about it.

277 Votes

It now looks like the carrier signed for the letter him/ herself, using a single letter, days after failing to complete the restricted delivery. I need to file some sort of claim now against the post office, and it breaks my heart to do so. how?

Asked by KDS4444 almost 7 years ago

I don’t know anything about the claims process and what type of compensation you’d be entitled to beyond the cost of mailing the item unless you purchased insurance or if the type of mailing has insurance associated with it. The carrier shouldn’t have signed for a restricted delivery item. It shouldn’t break your heart to do this. I’d be more aggravated by not getting a service you paid for. To be honest, I often sign for customers when they have certified letters or packages that ask for a signature confirmation. This is mainly because I know most of the people who I deliver mail to. It hasn’t come back to haunt me, yet. I wouldn’t sign for a domestic registered item or for a Restricted Delivery item. As far as how to file a claim, you could go to a Post Office and inquire about the process or perhaps look at www.usps.com for guidance.

276 Votes

Hello,
My mailman left a note on my mail telling me that he wouldn't deliver my mail unless I cleaned up a bit of dog poop in my front yard. Is this legal? I didn't even think a mail carrier was supposed to walk through yards.

Asked by Chris over 7 years ago

Chris, to answer your second question first,we are definitely supposed to walk through yards and across lawns unless a resident or property owner specifically tells us not to. It is the most efficient way to get from house to house without having to walk to the street unless there are fences between houses in their front yards. As far as dog poop situation, I don't know what is legal and not with regards to refusing mail delivery. I would speculate that if there is a chance the letter carrier may walk through it then maybe the note is warranted. On the other hand if the dog feces is on the lawn and you request the carrier not to walk on your lawn as he may step in it that should be a fair compromise. The carrier could also write a carrier alert card for your address which is sorted in your mail daily so when a letter carrier comes upon your house they could be alert for any possible dog poop. The alert card isn't delivered to your house. Instead the letter carrier takes it back to the PO to be used on the next delivery day as a warning card again for your address.

276 Votes

I just moved into a new house in town. The mail is delivered through a slot in The front door. Is there a "proper" way for me to mail a letter with my local carrier from my house or do I have to take it to the post office or a mail box? Thank you

Asked by Kirk over 7 years ago

I don't know for sure how it works in your town, but I hope it's similar to where I work. If somebody has a doorslot and would like me to mail a letter, they can leave the letter noticeably hanging out of the door slot and I would take it to be mailed. I admit it is a bit precarious as the letter could fall out before being picked up for delivery. Another option is to put a clothespin or other type of clip near the mail slot in your door and attach the outgoing letter so it will be very visible for the letter carrier to take as outgoing mail. You can't go wrong by finding a blue collection box or going to a Post Office, but I think you can be confident using the above mentioned methods. Thanks for your question.

276 Votes

Ref below. Started after sub carrier removed from my route 4 not delivering my catalogs. Reg carrier did this 2x. Other carrier(union rep) put something back in bag & went on. Not receive Red/White Kroger coupons 5/24. Time 2 write US Senator again

Asked by Just Me over 7 years ago

I can't really comment on any specifics that are happening with regards to your mail delivery. I do agree 100% that you should be receving every piece of mail that a mailer has paid for you to get. This would include any mailing that isn't addressed but goes to each address on the route and is labeled "postal customer". As I've stated before I'm sure it goes on at the PO where I work as well. From top to bottom there are some apathetic and lazy employees. Please do write to your US Senator or the USPS Office of the Inspector General (OIG) and make a report of what you believe is happening. I would first take it up with your local post office but that could prove fruitless.

276 Votes

Ref below. Started after sub carrier removed from my route 4 not delivering my catalogs. Reg carrier did this 2x. Other carrier(union rep) put something back in bag & went on. Not receive Red/White Kroger coupons 5/24. Time 2 write US Senator again

Asked by Just Me over 7 years ago

I can't really comment on any specifics that are happening with regards to your mail delivery. I do agree 100% that you should be receving every piece of mail that a mailer has paid for you to get. This would include any mailing that isn't addressed but goes to each address on the route and is labeled "postal customer". As I've stated before I'm sure it goes on at the PO where I work as well. From top to bottom there are some apathetic and lazy employees. Please do write to your US Senator or the USPS Office of the Inspector General (OIG) and make a report of what you believe is happening. I would first take it up with your local post office but that could prove fruitless.

276 Votes

Can a CCA become a supervisor?

Asked by Dee over 7 years ago

I don't know that they can become a full fledged supervisor as a CCA (city carrier assistant) because that would mean being hired into a career position. A CCA is a non-career position. I've seen at least 2-3 times at the office where I work where a CCA has become a 204(b) which is an acting supervisor. It surprised me at first when this happened but I didn't have an issue with it as I had no desire to be a supervisor/manager. Some coworkers feel it's a bit absurd. The truth is that our staffing levels are so low across the board that nothing surprises me as to who goes where and does what. In our office we currently have one CCA (pregnant) who is doing the work of a 204(b). I don't know her plans once the baby is born and she comes back to work.

275 Votes

Is it legal for a CCA to unwillingly work 7 or more consecutive days? Either during December (the Holiday season) or during months not December.

Asked by Deee about 7 years ago

Deee, I don’t know the answer to this question. On the NALC website there is a CCA resource guide. In a section I looked at it didn’t seem to mention anything about the number of consecutive days you could be scheduled to work. We have several CCA in our office and I’m pretty sure they try to give them off one day per week, but I don’t know if it’s mandated or not. During the busy time they may work more than 7 days/week. If you have a shop steward that you could contact they may have the proper answer for you.

275 Votes

How do you get the USPS OIG to investigate? A carrier tech never delivers catalogs. I have tested and confirmed they did not deliver at least 12 over 2 years. All other carriers have passed my tests 100%. This one fails 100%. USPS OIG does nothing.

Asked by USPS Abused almost 8 years ago

I don't know anything about getting OIG to investigate anything for the USPS. I think they may have a tip hotline that can be called but I don't know if they will place your tip on any high priority. I would call that carrier a sleazeball for not delivering anything that should be. It is illegal plus the only reason our job exists is because items are being paid for that we should deliver. I have the impression that so many employees (including management) don't care at all about proper delivery of mail and what gets discarded or has the proper postage. There is so little oversight as to what we do on a daily basis unless we do something egregious or work unsafely. I'm sorry to be so negative. It's important to me that every piece of mail that is properly addressed is delivered, no matter if it's a catalog, weekly supermarket flier, or birthday card. It's all mail and should be handled accordingly.

274 Votes

My husband friend,mail man,asked me why I have mail going to another mans house.That man is my payee rep and accountant.Your job is to deliver the mail, you are a mail man,not a private detective.Did he break any laws,this is not the 1st time w nosey

Asked by Jonas almost 7 years ago

Jonas, I am no legal expert to cite which laws may or may not have been broken. I am pretty sure that this isn’t an appropriate action on behalf of your husband’s friend. In fact, I’m very disturbed to hear this story. You are completely correct that our job is to deliver the mail, NOT ask any q’s or comment about the mail destination or be a private detective. You need not answer him at all or you could take it a step further and say “Do not ask me anything about my mail”. I’m not so sure I’d threaten to report the letter carrier for his actions but you’d be within your rights to do so if the problem continued. I hope this issue doesn’t continue for you.

On a related note, I definitely do pay attention to where mail is going to or coming from. I would never comment on it to a customer or talk about it with someone else. We should be trusted employees and have an obligation to keep all information confidential.

274 Votes

2morrow is my 2nd shadow day as a rural carrier & the next day I'll be on my own. How on earth will I ever be able 2 case all the mail in a timely manner? 600+ boxes on the route and I am overwhelmed already. Do you have any tips on casing quickly?

Asked by Van about 8 years ago

Van, I'm sorry that I don't have any secret tips about casing quickly. By shadow day I guess that means you watch someone while they do their job. I admit when you first see a carrier case with so many addresses and then you have some so much mail to put in the case it is overwhelming. My advice is to not get distracted by outside music or your cellphone. Try to remember where a particular street is on the case. I've found that when you are put in front of a new carrier case it is intimidating, but the more you do it the easier it should become. Do not give up easily as you are just starting your job now at the USPS. I've found it to be a worthwhile career.

274 Votes

Does the mail automatically get held for most businesses on Saturday because the assumption is they are closed, and is that why my mail at home seems to arrive earlier on that day, or is it a coincidence?

Asked by Scott about 8 years ago

It's not automatically held on Saturday for businesses unless the business is closed or has no place to leave the mail when the office is closed. This is how I believe it works though I have no businesses on the route I deliver so I can't say for sure. The letter carriers in the office where I work who have many businesses on their route generally get to the residential portions earlier on Saturday so your observation would be correct. Scott, I'd say you've made a very good observation. Thank you for writing an email to jobstr for Letter Carrier. If I had businesses on my route and were able to leave the mail in a safe place even if the office were closed on a Saturday, I may try to deliver it so I wouldn't have has heavy of a mail load for Monday.

272 Votes

Are u allowed to go home with your llvs? 1 carrier here does up to 45 minutes a day right after doing office work. Home is south of post office. Route is north of post office. https://www.facebook.com/robert.philips.1675 . Saw again today.

Asked by Me about 7 years ago

The Facebook Link does work, but why do I only see one photo with a date stamp of 2012? As far as what we are a.lowed to do I don’t think an LLV should be parked for :45 in front of the house of a letter carrier as we only are allotted :30 for lunch and that includes any travel time. I will say that enforcement of any rules regarding this is far from uniform. Our organization is entirely inconsistent in so many ways and some supervisors don’t care what you do as long as you don’t get hurt and don’t cost them overtime unnecessarily. Others are more strict and sometimes they play favorites which I find entirely unprofessional. The bottom line as far as your question is: I don’t think it’s appropriate but I can’t say for sure that the carrier is doing something against the rules. One letter carrier in my office used to drive his delivery vehicle home for lunch as his delivery route was nearby his house. , but he never stayed for more than about :25.

272 Votes

Is it true it's legal for the mail truck to run a red light

Asked by Henry almost 8 years ago

I have never heard that before and I'd say it's not legal for a USPS vehicle to run a red light. We are supposed to follow the traffic laws like any other vehicle. I'm sometimes disgusted the way I see some of my coworkers operate the USPS vehicles. I feel we should be professional representatives of the USPS, but I see some people don't care and drive like jerks in the USPS vehicle as they do in their privately owned vehicles.

271 Votes

My wife and I have recently had a new mail carrier who does not deliver our 3rd class mail on time, so we are losing out on some coupons we consider valuable. Is there anything we can do besides filing a complaint with our postmaster ? Please help

Asked by Chuck almost 8 years ago

I don't know the answer to this. Most of the time we deliver all of the mail each day that is in our building unless we get backed up with volume or are short on staffing. This may not be the case in the office that delivers your mail. If there is a merchant that you want to go to with a coupon but it arrived late, you could ask the merchant to honor the offer or the business could contact the post office to inquire why their mailing was delivered late. I'm just speculating, but I would think any 3rd Class Mail (the new official term for this will be USPS Marketing Mail) should be delivered within a few days of it being received at the Post Office. Having answered many questions on jobstr, I can see that service consistency varies greatly from office to office and even among the letter carriers in that office.

271 Votes

Is it better being a mailman in the city or in the suburbs. Currently I work in the suburbs and I'm thinking about transferring to the city since they dont get advertisements and it is closer to me

Asked by Joe Beaner over 7 years ago

I've never worked in an urban environment to deliver mail so I can't speak from experience. While it's true you may not have the advertising circulars that you deliver so much of in the suburbs you could have a larger route even though the mail volume per house is lower. Some cities have routes where you use a pushcart and don't have a vehicle to seek shelter in when the weather gets very bad. Is it possible the streets are crowded so it's not always easy to find parking for your postal vehicle if you even have one? Please also consider that you will likely lose your bidding seniority if you switch offices. This may not be important to you of haven't been at the USPS very long. Living closer to work may be a valid convenience for transferring. I'm quite happy working in the suberbs. The neighborhood where my route is can be pretty quiet at times which is what I enjoy. There are probably pros and cons to each work environment and if I was originally hired to work in a more urban environment I may have been fine with that. The decision you make is personal. I hope you feel you make the right move whichever action you choose to (or not to) make.

270 Votes

I see that I was saying wife, I mean girlfriend. Thats what he told me, so ok from what ive told you so far what is your opinion? Not just as a mailman but as a man. Hes also 10 yrs younger than me I'm 33 hes 43? Yes if you cant tell I like him! LOL

Asked by Jessica almost 7 years ago

It seems I’m now a personal advice column. It doesn’t bother me but if you knew me, I’m probably the last person to ask about relationship advice. I’m not sure what advice to give that you don’t already know. I believe you have his text number or other way of messaging him. If you read this question I can’t tell who is older. That shouldn’t matter. Basically if you like him and he says he likes you and you’re not too worried about his girlfriend, (not that you need be) then it’s worth pursuing him for a date perhaps. It’s possible though that the relationship could get complicated if he stays with his girlfriend but has a relationship with you at the same time. I think as long as you acknowledge the pitfalls of this and could deal with potential conflict or disappointment (not that I wish that upon you), then go for it.

270 Votes

I'm a rrc and have every other Saturday off. Can I be scheduled to work on my day off if another employee wants to use a vacation day on that day

Asked by Matt about 8 years ago

Matt, I'm a city letter carrier so I believe we have different work rules and leave usage policies. I don't know how it works for rural route carriers and working on your scheduled day off for extra pay. It doesn't seem to me that rural route carriers get paid OT or extra days pay too often in my office, but again I admit I'm not familiar with the rules that govern rural routes. You could contact a union rep from the NRLCA and maybe they can give you that info or even ask your supervisor or manager. As a city carrier this scenario happens all of the time. A city carrier will request a vacation day and then another city carrier will work on their scheduled day off for a minimum of 8 hrs OT pay.

270 Votes

If you have a letter to delver marked Restricted Delivery, and on your first attempt didn't find anyone at home, and on your second attempt did but it wasnt the addressee, would you consider marking the mail piece as 'delivered' and 'no signature'?

Asked by KDS4444 almost 7 years ago

Definitely not, KDS4444. Restricted Delivery service is very specific that the signator be the addressee and nobody else. We may not release the letter unless we have positively identified that the named addressee is the person signing for the letter. This is the service that the mailer has specifically requested. In my entire career, I can probably count on one hand the number of times I’ve had a restricted delivery item to attempt. I don’t know if it’s more common for you. I recommend not fabricating anything when attempting to deliver a Restricted Delivery item. I’d leave a PS3849 if the named addressee isn’t available to sign for the item. Thank you for your question.

269 Votes

I used to have a mailman that would put packages that wouldn't fit in the mailbox on my porch. My new mailman will literally leave them on the sidewalk under the mailbox. I don't think this is appropriate at all. Is this common?

Asked by Rosie about 8 years ago

I don't think it's appropriate to leave packages on a sidewalk under a mailbox. I was taught that if it didn't fit in a mailbox to bring it to the front door/porch. As to whether or not it's common, I'd hope not. I do work with some lazy people so it wouldn't surprise me if this happened every now and then by some of my co-workers. We are paid by the hour so if it takes us longer to go to a door to deliver a package we are getting paid more theoretically. The only protocol that I'm aware of is that packages should be left in a safe location. It may be subjective as to what one considers safe. I'd recommend contacting your local post office and mention to a delivery supervisor or manager that you don't like packages being left on the sidewalk if they won't fit into your mailbox. You may request that the items be brought to your front door/porch. I don't know if this will solve your problem but it's worth a try. Thanks for your question.

269 Votes

I'm about to retire after 20 years in the military. How does working for USPS work as far as retiring again?

Asked by Jamie over 7 years ago

I can't give you any definitive advice for how retirement works after you've retired from the military and then work for USPS. Our retirement benefits are mainly determined by the Federal Employees Retirement System (FERS). My recommendation is to go to to www.opm.gov and look under the "retirememt" tab and then there is a section for "Military Retired Pay" which should give you some helpful information. Congratulations on the upcoming retirement from the US military.

269 Votes

A letter carrier uses my office restroom daily, slamming the seat, making a mess, and leaving it odorous in a poorly vented building. Lots of public restrooms in the area..can I ask him to stop? I pay rent and see counseling clients all day

Asked by Grossed Out about 7 years ago

It does sound pretty bad that the office restroom smells from this letter carrier. Could you put a can of air freshener in there to be used? If it was just an odor, I may actually defend what the carrier is doing because it’s a bodily function that we all do. I think that the fact that he is inconsiderate and makes a mess, it’s understandable that you don’t want him to use the restroom. You are certainly alllowed to request that he not use the restroom but it may be a bit of an awkward situation. We have no right to use any private bathrooms even though most offices do extend us the courtesy.

268 Votes

Hi A month ago i bidded on a route and i got the news that i got it. I started working in the route and then i hear that someone else posted for the position also and that he had more seniority than I. I am ask to give him the route

Asked by William over 7 years ago

It should be a very straightforward process as to who is awarded an assignment. Seniority is usually the main determining factor. In your case I don't know why they would say you won the bid and then later say someone higher in seniority bid for it. I would ask to see evidence of the bid and that it was submitted in time by the person with more seniority than you. I've never seen this conflict happen before where I work. If you can bid for other offices in your city I thought the process was fully automated. I am not sure what advice to give you. A union shop steward may be able to help you but maybe they are involved in person with higher seniority get assigned to the route that you got.

267 Votes

What's the sketchiest-looking letter or package you've ever had to deliver?

Asked by Erik about 7 years ago

It is rare that I come across anything sketchy in my deliveries. Two events come to mind. During the anthrax scare not long after 09/11/01, I thought I may have come across mail which had some powdery substance coming out of it. My memory is pretty poor of what the item looked like and who it was addressed to. Anyhow, I may have had some psychosomatic reaction and had trouble breathing and was very nervous. I don’t remember reporting it and the symptoms didn’t last at all. Fortunately, the anthrax scare was short-lived. The other incident was just items addressed to “pervert Pete” or “sexually wet babies”. Both are kind of disgusting to me. The items addresses to “sexually wet babies” I delivered because maybe the recipient had a company or something related to that name. Eventually, the resident gave them back to me and said she doesn’t know of that name. Her son was kind of sketchy so I thought the letters would be for him. As far as “pervert Pete” I didn’t deliver that mail because I knew the resident and there was nobody accepting mail there by that name. In general, it’s not for us to judge what is mailed to people and we rcv no guidance from management about too much unless a liquid or strange odor is coming from a package. Fortunately all of those situations happen rarely. Thanks for your question.

267 Votes

Hi. I have a question regarding delivery of important documents, like Green Card. I've heard that you guys don't deliver them to PO Boxes. But i need to provide an address before i'll go to US. What are my options? A mail forwarding company will do?

Asked by Sergiu over 7 years ago

I don't know what can and can't be delivered to PO Boxes. The mailer decides that and I'm guessing when it comes to immigration or citizenship papers there may need to be a physical address to receive the mail in the US but I truly don't know. I don't know much about mail forwarding companies either. There are businesses called CMRAs which stands for "commercial mail receiving agency" (an example is the The UPS Store) which have private mailboxes for rent. I don't know, however, if that is a sufficient alternate to a PO Box for important documents delivery. The address for a CMRA usually reads, for example, "Name of recipient, street address, PMB xxx, city, state, ZIP". PMB stands for Private Mailbox. I don't know if the department that handles immigration and Green Cards can provide further information.

267 Votes

Do u have an LLV or something else

Asked by dave over 7 years ago

I use an LLV built by the Grumman corporation in the mid 1990s. Our office mostly has LLVs but more recently some carriers use a Dodge ProMaster which has a lot more capacity but isn't appropriate for curbside (mounted) delivery or dismount deliveries because it's a left hand drive vehicle (what most vehicles in the US are). We also have 2-ton USPS vehicles which are used by our mail collectors and parcel post drivers. I am only trained to drive an LLV of the 3 vehicles I mentioned. I feel most comfortable because it's also the smallest and most maneuverable. The main drawback is that in snowy or icy conditions it's very hard to control the vehicle safely.

266 Votes

back but the problem is that they are not letting me go to my old route.They said i will be regular but unassigned

Asked by William over 7 years ago

I don't know what advice to give you except that there seems to be a procedural error somewhere for this type of conflict to arise. I'd recommend a shop steward to assist you with this, but I sometimes don't have a great deal of confidence in their integrity to be objective if they have a closer personal relationship with the person who was of higher seniority. There has to be more to the story as to why you were awarded a route based on the bidding process and then told at a later time that something wasn't done properly and that you can't keep that route or your old route.

265 Votes

I have been a CCA for 60 days now. I love the job. What do you recommend for me to keep myself hydrated during the summer when it's hot. I've been drinking Powerade but I've read drinking too many of those aren't good for you.

Asked by Toni over 7 years ago

Congratulations and good luck to you in your postal career. I'm glad you love it so far. Despite some personal hurdles I've had along the way, I absolutely love it most days and feel very fortunate to have this career. I don't know Powerade but I'm assuming it's an energy drink. I see Gatorade is the main competitor. The main criticism of those types of drinks is the high sugar content. My advice (with no scientific background) is to just drink 1-2 day at most and then hydrate with water. I mostly d non-sugar naturally flavored sparkling water beverages. I drink it quite a bit on hot days and it seems to help so much. I've avoided the Powerade type drinks mainly because I don't want to ingest so much sugar that could hurt my teeth and body. Moderation is my advice. Thanks for writing.

265 Votes

Why would my mailman have a rider with him today. Sitting in a short seat right in the middle?

Asked by L. over 7 years ago

There are two reasons I can think of that there would be a rider in the middle seat. The first reason would be that a supervisor was riding along for part of the day which they may do once a year or so. Sometimes they just follow along in their own vehicle. The other reason would be if a new hire (CCA) was learning on the job from a carrier trainer and going out to deliver for the day with the trainer. Those are the two reasons I can think of. I guess another reason is if there were many packages to be delivered a helper could ride along but I’ve yet to ever see that in my office with a regular LLV (long life vehicle). That is usually done with a larger delivery vehicle or our new Dodge Promasters. Thank you for writing in with a question.

262 Votes

What is the amount of time a carrier for parcels over the base amount. Or what is my base parcel amount for a route. Had 100 “scanner hits” went over 40 minutes street, took lunch and 10 minute break, doing route inspections next month in Massapequa

Asked by jvitto48 almost 7 years ago

Jvitto48, thanks for your question but I’m sorry that I can’t give you any assistance in this matter. I don’t know if your local shop steward or area representative can help with this. I’ve never been too involved with any rte inspections, or if I have, it was so many years ago and I don’t remember. NALC has a 2012 “guide to route inspections” available online as a PDF but it’s 188 pages long and may not even address your question about base parcel amount. I don’t know how the base parcel amount is arrived at. I also don’t know if it includes every scannable parcel. My generic advice is to take all authorized lunches and breaks, as well as one or two bathroom breaks if needed. I know route inspections can make people anxious but my attitude has always been that whatever time it takes is valid as long as you aren’t obviously extending your street time. I’ve received between 1-5 sampling requests daily and I know that is a valid use of time while scanning the flats and letters. Good luck on the inspection. I know that’s easy for me to say not being involved. Thanks for writing.

258 Votes

Is it possible to deliver a letter to a retail store,like Wal-mart, to an individual working there. I realize you would have to drop it off at customer service desk, if that is even possible? Or are there other options?

Asked by DavidB over 6 years ago

We deliver mail to retail stores all of the time. For the most part, the USPS delivers mail to every address in the country. I understand your question is about having it sent to an individual at the store. The letter would be delivered with all of the other mail for the day for that business. It’d be up to the business itself to get the letter to the intended recipient and that may be difficult especially in a large store

256 Votes

Can you send a wooden spoon with the address burn into it and the message on the back without having to mess with package. With a spot left for the stamp or stamps? It would be USA to USA.
Asking from AL.

Asked by Curious Penpal almost 7 years ago

Interesting Q. I don’t see why not. The coconuts mailed from Hawaii are popular I think and they aren’t packaged. You’d probably need the first class parcel rate. The best answer would be from your local post office. I can’t say I see non-packages items mailed often but I don’t know a rule that it has to be boxed in anyway. The important things are sufficient postage and a legible address and not a prohibited item.

254 Votes

Hey Dave! Remember me? Well I've been working as a letter carrier on long island for just over 3 months now. I have two questions for you.
1. Is it legal to be scheduled to work 7+ days with no days off? I've worked a total of 26 days straight.

Asked by Dee about 8 years ago

Hello Dee. I guess you are a CCA. I see from your post that you are working quite a bit. 26 days straight does seem excessive even though it's Christmas month and it's busy with parcel deliveries and more. I don't know the rules as to how many days in a row a CCA can be scheduled to work. In my office it seems they max out at about 13 days in a row, but I don't know if it's a rule or not. If there is an NALC steward in your office, you may ask them. Furthermore, the nalc.org website should have some q and a for CCA which may address your question.

253 Votes

Is there a rule that mail without a street address such as Postal/Residential Customer does not have 2 be delivered if I have no other mail the same day? This happened to me 3 days this past month. Neighbors received this mail and I got no mail.

Asked by Just Me over 7 years ago

I don't claim to know the rules that are written but I can tell you that I have a very clear opinion on this. The piece of mail you are referring to is sometimes called a saturation mailing or third bundle which basically means each address gets the piece of mail regardless of whether or not there is any mail for that address that day. I highly doubt that the letter carrier is making note of the addresses which had no other mail and would deliver that "postal/residential customer" item on a future date. There are definitely letter carriers who have a poor attitude when it comes to delivering these types of mailings. As far as I'm concerned they are stealing from the mailer by not delivering an item that was paid for. As to what can actually be done about this, you could complain or comment about this to the letter carrier or the delivery supervisor at your PO. I don't know if it will have any effect. When I get back to the PO at the end of delivery day there are often many pieces of these types of mailings put into the recycle bin. I can't imagine that the mailer has given us that many extra pieces of saturation mailings because it's known how many deliveries are on each route. You've definitely touched a nerve with me that gave me a chance to vent about this subject. It's true that many customers aren't interested in receiving so much advertising "junk mail" but it's not up to the letter carrier to decide what a customer gets and doesn't get. The mailer has paid for the item to be delivered so we should deliver it. That's our job. Thanks for the question.

252 Votes

do letter carriers get hit on a lot? like flirting?

Asked by ashley almost 7 years ago

I wish. LOL. I’m sure there are some that do get hit on often and some carriers may be the ones doing the flirting. I think it’s inappropriate to do if it’s excessive or the person being hit on feels uncomfortable and if it’s unwanted. I rarely have been hit on or flirted with. I mostly just do my job and try to stay professional. There are certainly cases of carriers meeting their future mates either at work or on the postal route. It’s all good when the relationship is getting on well. I’m sure it can be uncomfortable or ugly if it doesn’t end well. Good question by the way.

250 Votes

Well he flirts with and says he likes me blah blah blah! I was just curious because all of a sudden theres this other guy and It does happen from time to time but not 2 days in a row lol. ALOT of MAILMEN are attractive.

Asked by Jessica almost 7 years ago

I don’t know what could’ve happened in that situation to make the carrier leave the route. I hope that I fit into the attractive category but as I said before I’m not the flirty type. It’s also possible that you are attractive as well. I wouldn’t tell you or anyone else what to do, but if I were a letter carrier I’d proceed with caution when flirting with patrons. By no means is it forbidden as far as I know, just that it could lead to problems if it got out of control or a customer felt uncomfortable.

250 Votes

Recently found blue tape with name printed on in inside my mailbox. Would this have been left by mail carrier?

Asked by Parker logan almost 7 years ago

I think that is probably the case that the carrier put your name on the blue tape inside of the mailbox. I believe this is very common in apt buildings or cluster box units. The reason for this is probably so the carrier knows what name to deliver to your mailbox even though one could argue that all names should be delivered unless a known forwarding request is on file. In general I think it’s a good idea to have the current residents name(s) inside a mailbox to provide more accurate service though I know some people will disagree with me. On the postal route I deliver, there are no names inside of the mailboxes. I deliver to all single family houses.

245 Votes

to continue the address is technically on the route, some carriers hit already passed address, why isnt there a prompt that says vacant house or on hold, l hit no more to scan on hold mail and vacant , othes hit already passed address, or not on rt

Asked by jvitto48 over 6 years ago

I have come across the same situation while delivering mail and getting a sampling request for an address that is either on Hold or Vacant. I don’t know what the proper procedure is and the management in my office has never addressed this as far as I know. I also don’t know if anybody has asked about it. If I were in that situation, This is how I answer: Yes, the address is on my route. When it asks me to scan the flats/letters, I just hit enter and “No more to Scan”. To repeat, I can’t say this is the correct procedure, but this is what I do in that situation. Thanks for your question.

244 Votes

If that is you in the picture I would say you are attractive. And he didn't flirt until I came on to him. But I'm understanding that he can't just walk in one day and say my wife's mad I need a new route. Thank you so much for answering my questions,

Asked by Jessica almost 7 years ago

Thanks Jessica. It’s not me in the photo. I’m not sure if I could put up a photo (I mean I don’t know if it’s an option). I wouldn’t put one up though because I’m not authorized to speak on behalf of the USPS and would prefer my id isn’t known to anybody who may call me out for doing this and tell me to cease or possibly discipline me. It also allows me to be openly critical and honest where I feel it’s warranted. I’m sure the letter carrier liked that you came onto him. I don’t think I’d mind either if I liked the woman. I will now call you “homewrecker”. Absolutely just kidding.

243 Votes

If I write a letter to someone whose in prison and I fill the envelope out properly (the way the prison wants it to be filled out/with a stamp) why is it being rejected? The mailman just leaves them without a note explaining why

Asked by Tanya Wilson almost 7 years ago

Tanya, I’m not familiar with why the prison mail would be rejected especially because you’ve addressed it properly. I know that jails/prisons have very specific rules about incoming mail to inmates. I would think that any mail rejected would explain the reason for the rejection. I don’t know that the PO will be of any help in this manner. I also don’t know how easy it’d be to reach the prison to ask for more on this subject. They strike me as being one big unfriendly bureaucracy. Thanks for your question.

240 Votes

I still have a truck it's kind of like a pickup truck or a flatbed truck it had a bunch of metal boxes with doors and just had the USPS logo on it can you tell me what that trucks for

Asked by Henry over 5 years ago

Henry, I can’t actually picture what that truck looks like and I don’t know what it is used for. If I had to guess it may have been some type of maintenance vehicle that the USPS used for building or vehicle maintenance. It doesn’t seem to be any type of delivery vehicle that I am familiar with. If you want to do some more research, there is a Smithsonian National Postal Museum and maybe their research or archivist staff would know more about it. They possibly charge a fee for doing research but I can’t be sure. Their website is postalmuseum.si.edu

239 Votes

What is the premise to scan flats and letters, it’s ridiculous in my opinion, and what if a house is vacant or on hold, my guess is on the scanner to hit “not on the route “when it prompts, any thoughts

Asked by jvitto48 almost 7 years ago

From what I understand, we scan the flats and letters to verify how long it takes mailpieces to get from somewhere to the delivery point. I haven’t heard this for sure. I agree it seems pointless and annoying. I make sure to take the time to do it properly though I don’t trust most of my coworkers to do it. Regarding what to do when it asks i feel the address is on the route, i usually put “yes” if it’s vacant or hold but I have to say I’m probably not consistent with that i do. I’d hit “yes”, then “end scanning” and then “no more to scan” if I had zero mailpieces with me. I’m not sure how it is in Massapequa but the communication as to what we’re supposed to do in any situation is quite half-assed and different supv may give different answers. I have so little faith in the supervisors to give the right information that I often don’t even bother asking. We had a service talk today about how to scan parcels that are on “hold”. The directions were completely the opposite of what we were told in the past. Besides that, I doubt they will repeat the service talk for the carriers who were off today or on vacation. I’m just venting but I think you can relate to my comments. Thanks again for writing and hope you liked my tangent.

237 Votes

Does your mail carrier have a right to grill you on what is in a letter; who is the person it is addressed to; do you know the person it is addressed to; and who is that person to you?

Asked by Bekka over 6 years ago

No, no, a thousand times, no! I should clarify what I mean by that. If I see mail addressed to a house and I may not be sure that it is for a name at that address, I may query whoever answers the door to see if they will accept mail for a particular name. More often than not, I’ll just write a question mark next to the addressees name and leavethe letter in the mailbox. If the name isn’t accepted there, they would usually leave the letter back in the mailbox for me to return to sender. Under no circumstances would I ever ask a follow up question or anything more “nosy” than do you want to accept mail for this name at you’re address? Anything more than that is unethical and none of our business. I hope if that ever happens to you again, do not feel you have any obligation to answer. They should never ask you what’s in a letter unless it meets certain criteria for being suspicious which, for the most part, is rare.

237 Votes

Do mail carriers have to have CDLs

Asked by Jim Bob over 5 years ago

No. The largest vehicle that I think we drive is referred to as a 2-Ton Truck. I don’t know if it’s the official name of it. We have to have a valid driver’s license to operate any USPS vehicle. Furthermore, we have to complete driver training on most of the types of vehicle that we drive. That training is handled internally. There is no special class of license required.

234 Votes

I haven’t received mail in my apartment complex mailbox for a week now. Also left a letter with stamps and everything in the outgoing malilbox and it hasn’t been picked up for a week. What do you think is going in? Should I contact my city’s USPS?

Asked by Kate over 6 years ago

Kate, it does seem odd that you have received no mail for an entire week if you normally get at least some mail every few days. Have you asked any of the other residents in your apt complex if they have received mail in the past week? If they have received mail in the last week then it’s possible that there was none for you. It’s also concerning that the outgoing mail hasn’t been picked up. It is important that we pick up outgoing mail as long as it is visible to the letter carrier and contains proper postage. I would contact the city USPS and ask a delivery supervisor about the questions you have raised. In some areas, the USPS is experiencing significant staffing shortages which could result in erratic mail delivery.

230 Votes

If I am expecting an important letter in the mail and I know which post office it arrives at ,can I go the post office and request this letter instead of waiting for the postman to deliver it to my house two /three days later

Asked by Alphonsa about 6 years ago

It’s not likely that the PO it arrives at will be able or willing to help you. To my knowledge, any letters that would come to your house (if it’s important it would likely be first class or Priority Mail) only arrive at the delivery Post office the morning of the day it is delivered. Even if the letter arrived the same day it was to be delivered and you went to the PO they may not be able to find it or be willing to look for it. As a letter carrier it’s very often that the first time I see a letter or handle it is when I’m about to deliver it to an address. Most sorting is done by automation at a Processing and Distribution Center. You could always go to the PO and try to get the letter, but my guess is that there are very low odds you will be successful in doing so.

230 Votes

I carrier mail and I was out for a week and a day. I go to the apartments I deliver to and find the apartment mail in three of the vac boxes. Took pic told supervisor and brought the mail back. It seems like they don’t care what can I do

Asked by Lasha over 5 years ago

Lasha, I can relate to you experience. I try to communicate as best I can with coworkers the status of each possible delivery whether it is vacant or not. I use carrier alert cards. With respect to vacant apartments, may I recommend you either tape of the slot where you would deliver mail (if possible) or put a note or something obvious saying “apt ‘x’ is vacant—no delivery”. Some of the mgmt seem to not care about the quality of work as long as you show up for work and don’t get hurt and finish “on time”. I have found some coworkers don’t care either. It is disheartening but i don’t know what to do about it but clean out any boxes that should’ve been non-deliveries and discard/forward/return any of the mail. Please don’t change your attitude. We need more people who care about quality of work. Please keep in mind that we all make errors but you should be able to tell the difference between an error and ambivalence. Thanks for writing.

229 Votes

Do your trucks have heat and/or AC?

Asked by Amber almost 6 years ago

All of our vehicles have heat. I don’t think we could survive in the colder climates without it. The LLVs (Long-life vehicle), which has been the majority of our delivery fleet since the mid-1990s, don’t have AC. The newer vehicles, which are likely to be coming on line in the next 2-5 years will have air conditioning. In office where I work, some carriers use Dodge Promasters which have AC as well.These trucks are left hand drive (like most vehicles in the US) so can only be used on walking routes where delivery is made to businesses or the front door of residences.

229 Votes

Can you get in trouble for giving the wrong mail to the wrong house?

Asked by 56 over 5 years ago

I have yet to see that happen, though I wish the quality of service was focused on. If a customer were to complain about chronic misdeliveries, a supervisor will likely mention it to the letter carrier and ask them to be more careful. If the problem persisted, the supervisor may ask to verify the mail each day for the customer who complained about misdeliveries

225 Votes

Do you use the restrooms at businesses on your route if you have to go

Asked by Dave almost 6 years ago

Yes. I’ve never had an issue using the restroom at any business that I deliver mail to if I have to use their facilities. I work near a gas station and public library so those are my “go to” spots. Furthermore, there are sometimes construction sites on the postal route and I may use their portable toilet if necessary. As inappropriate as it may sound, if I’m in a rural area and there are no restrooms nearby I may just urinate (discreetly) in a wooded area. It would be embarrassing if I ever was caught but so far it’s not been an issue.

223 Votes

Was wondering if it's possible to mail a standard Priority package using a Priority Express envelope, and only pay the standard postage? And can you mark out with sharpie the "Express" logo so the carrier will know what your intentions are?
Thanks-

Asked by DAVIDB over 6 years ago

I’d recommend against doing this because Priority Mail Express Envelopes are specifically to be used for that purpose only. I don’t know the the ru!es for sure. Some postal employees, myself included, are sometimes sticklers for the correct postage being applied to go along with the type of packaging used. The supplies are provided free of charge with the condition that a certain class of mail is required to use the free packaging. While I can’t say your proposal to put a sharpie marker through the “express” markings wouldn’t serve your intended purpose, I’d recommend playing it safe and not doing that. Thank you for your question.

222 Votes

Hi Dave, Thanks for this opportunity to address a contentious mail-related issue my wife and I have been struggling with for years. She works from home and relies on the mail to communicate with her customers. Timeliness of mail delivery is crucial to her business. Most of her mail comprises USPS envelopes with prepaid postage. She maintains that her mail will arrive at its continental US destination sooner if it is handed to a clerk at our Kettering OH post office (our servicing office) rather than simply placed in our residential mailbox which is serviced daily (save for Sundays and holidays of course). She continues to believe this despite my being told by said clerk that all mail is gathered from all USPS/residential/commercial boxes and taken to the post office where it is sent to Columbus OH for sorting and dispatch. Which method is faster? And, is mail placed in a residential mailbox guaranteed to be post marked on the same day it is picked up (excluding Sundays and holidays of course)? Thanks again.

Asked by Roger N. over 6 years ago

This is a very thorough question and i don’t know that I can give you an absolute answer, but I can try. I can assure you that any mail given to a clerk at PO or out in a collection box (blue box) or picked up by a letter carrier from your residence will go the same day to the mail processing plant in Columbus, OH. I guess an exception would be is if the letter carrier picked up the mail so late in the day due to our staffing shortages that the mail may not be dispatched from your local post office to the regional processing center. I haven’t seen this happen too often but I can’t speak for any office other than the one I work with. Another thing to point out is that there is possibly more than one truck per day that takes outgoing mail from your PO to the Columbus mail processing facility. I’m not sure about your office. I still don’t think for the most part it would make a difference if the mail was dropped off at the PO or picked up at your house. Thanks for your question, Roger.

218 Votes

As a mail carrier if you pick up a small package at one of those blue boxes can you deliver it to a local business with out taking it back to the postal hub.

Asked by Jeffery Fowler about 6 years ago

Jeffrey, I don’t know the official answer to this question. In the post office where I work, the carriers who collect mail front the blue collection boxes generally aren’t delivering mail on any specific postal route. They probably aren’t even looking at the destination address when they collect the mail. I’m pretty sure most mail that is collected from the blue mailboxes gets sent to the a processing and distribution center. Very little, if any, local mail is intercepted and delivered without it ever leaving our local PO. I hope this answers your question. Thanks for participating in the Q and A ?

217 Votes

not on route if vacant> confused carrier

Asked by jvitto48 over 6 years ago

I have come across the same situation while delivering mail and getting a sampling request for an address that is either on Hold or Vacant. I don’t know what the proper procedure is and the management in my office has never addressed this as far as I know. I also don’t know if anybody has asked about it. If I were in that situation, This is how I answer: Yes, the address is on my route. When it asks me to scan the flats/letters, I just hit enter and “No more to Scan”. To repeat, I can’t say this is the correct procedure, but this is what I do in that situation. Thanks for your question.

215 Votes

Why have I never seen a mailman take a break?

Asked by Leon74 about 6 years ago

That’s funny. Some people would say why don’t I ever see the mailman working. We definitely take breaks during our delivery day. Contractually we are entitled to 30 minute lunch (unpaid) and two paid 10-minute breaks. Some assignments are allowed a one-hr lunch but it is still unpaid. We are also allowed as many bathroom breaks as needed. To answer your question, I’m not sure why you don’t need see them on a break. I am on one right now answering your question. To maximize the time I have for a break/lunch, I generally just sit in my postal vehicle and eat or use the Internet. Some letter carriers meet for lunch and buy food. If your letter carrier is a rural carrier, you may not see them take a break because they can go home as soon as their deliveries are finished. City carriers (which is what I am) are “on the clock” so we generally take our authorized breaks.

214 Votes

scan flats/letters, scanner prompts, is this on route for delivery, 3options continue scanning, no more to scan, n already passed address, what is the correct response for a VACANT on the route and for MAIL ON HOLD, i hit no more to scan, no sure ??

Asked by jvitto48 over 6 years ago

I have come across the same situation while delivering mail and getting a sampling request for an address that is either on Hold or Vacant. I don’t know what the proper procedure is and the management in my office has never addressed this as far as I know. I also don’t know if anybody has asked about it. If I were in that situation, This is how I answer: Yes, the address is on my route. When it asks me to scan the flats/letters, I just hit enter and “No more to Scan”. To repeat, I can’t say this is the correct procedure, but this is what I do in that situation. Thanks for your question.

214 Votes

Is it possible for a regular carrier to get weekends off every week? I know the standard is Sunday’s off & the 2nd day off rotates. I’m just curious if weekends off is even possible for a regular...

Asked by Dee about 6 years ago

You can get weekends off as a regular carrier depending on the office you work in and the bid assignments available. In our office, there is one delivery route which consists mostly of office buildings and that carrier is off each Saturday and Sunday (unless they want to work OT on Saturday.). The other assignment is a parcel post collection route which is also off on Saturday and Sunday. Furthermore, some post offices have fixed days off for all assignments. I don’t know how those offices determined that is what they will do. I work in an office that has rotating days off. I like this schedule so I can sometimes schedule appointments or events during a weekday. The flipside, of course, is not often having two days off in a row. In summary, it’s generally not too easy to get both Saturday and Sunday off.

213 Votes

Is it true that you have to drive in any inclement weather? Why are the vehicles not always equipped with heating, air, and other things that are needed to keep the driver safe in those conditions.

Asked by Jonnie over 5 years ago

This is true to a point. There are no absolutes with regard to driving in inclement weather. I drive a Grumman LLV which is what the vast majority of our motorized fleet is comprised of. Most of them were manufactured in the 1990s. All of our vehicles have heaters and fans. They may not always operate optimally but they are equipped with them. I don’t know of any LLVs that have air conditioning. We do have some new Dodge ProMasters which have AC but they can’t be used on driving routes because they are left-hand drive vehicles. If there is any decent accumulation of snow or ice on the road, the LLVs are dangerous to operate as they don’t have much road traction. I’d be worried about driving on any incline or decline in a snow or ice-covered road. Our basic mantra is that if we feel it’s unsafe to deliver the mail for any reason we can bring it back to the PO and tell a supervisor about the reason for non-delivery. Within the next few years, we likely are getting fleet replacement vehicles. I’m pretty sure they will have air bags and AC, and hopefully a back-up camera. They will hopefully be safer than the vehicles we currently drive.

199 Votes

Have you ever found a snake or something like that in a mail box?

Asked by 777 over 5 years ago

I’ve never found any odd animal inside a mailbox. In the area I deliver, I don’t think there are snakes in the wild. The main thing we’d need to be careful about are wasps or bees and I don’t see them around he mailboxes too often.

198 Votes

Do you like your job?

Asked by Sanw over 5 years ago

Absolutely! I couldn’t think of doing any other job. It wasn’t always this way but I realized over the years it’s a great fit for my personality. By no means is this for everybody and many coworkers complain constantly. I have my conflicts with mgmt and the overall operation but that doesn’t take away from my love of the job. I am paid to exercise (walking about 7+ miles per day) listen to podcasts, and provide a service to our customers. I don’t have to deal a lot with office politics because I’m out of the building for about 3/4 of the work day. The pay is adequate for my lifestyle and there is a good amount of OT available to increase my income if so desired. Eventually, the USPS will be in severe financial stress so I don’t know how the changes will affect how I feel about the job, but I’m content as of now. Thanks for writing in with this question.

197 Votes

When delivering to a business do you bring the mail inside or put it in the mail box. My family has a business with a mail slot in the door and if the place is open they bring it inside usually

Asked by FH almost 6 years ago

FH, thanks for your question. I’ll start by saying your mileage may vary. I don’t know if there is a correct procedure as to how to handle mail delivery to a business which is sometimes open and sometimes closed. I would usually go inside to deliver the mail and ask if there is any outgoing mail if a receptionist or other personnel are available. I mostly deliver to residences so I don’t have a lot of experience in this situation. It’s possible that the business owner has an exterior mailbox and prefers or doesn’t mind if the mail is left in the mailbox whether or not the business is open. I suppose a carrier who delivers to the same business daily knows what is preferred but there are often substitutes delivering the mail so if there are no instructions left for that substitute and no sign on the mailbox saying “please come inside if the office is open” then I’m not sure what that letter carrier would do. We are often told so little how to do certain procedures which is why i almost always put in the disclaimer of “your mileage may vary”.

197 Votes

So I sent you a link to this dudes video before. But he made another one. Here it is.
https://youtu.be/nl7Q_iKIaf0

Asked by Good sir about 5 years ago

While his videos are entertaining, he picks and chooses the FedEx Ground events that were higher profile. I think overall they do a decent job, but the quality of people hired by these contractors can be lousy. The FedEx Express company is a different story. They are usually much more polished company employees. I think any delivery employees should be trained better on proper handling of their freight and safe driving. The USPS has some lousy employees as well.

196 Votes

How do you get into gated neighborhoods especially because you couldn't reach the keypad because you're on the other side

Asked by Rick over 5 years ago

I am not sure about this as I’ve never encountered this situation. I would think that you would just get out of the vehicle (making sure to shut the engine when you do so as per USPS procedures), walk around to the keypad and enter the code to open the gate, return to the driver side of the vehicle, start the engine, and drive through the gate. The issue you may be thinking about is if the gate remains open long enough for the postal vehicle to drive through. I don’t know the answer to this. I deliver to a couple of gated neighborhoods on occasion, but they are usually staffed by a person or could go up automatically without a code.

195 Votes

I've been hearing that the US Postal Service was going to get new trucks but I've been hearing that for years when will that even happen. Also I heard some places still use the old jeeps is that true

Asked by Q7 over 5 years ago

It is a bit of a lengthy process to replace the massive fleet of delivery vehicles for the USPS. From what I’ve read the testing phase of approximately 5 competing proposals is almost complete and a decision will be made later this year (2019). From that point it would probably take a few years to fully replace our fleet of LLVs. I don’t know if the current financial difficulties of the USPS would impact the timeline for this process. As far as old jeeps being used, I don’t know if some places still use it. With the volume of packages we deliver nowadays, they’d seem entirely inefficient. I haven’t seen them used in years, but I can’t speak for the entire country. At this point, they’d be well over 25 years old.

194 Votes

Rarrrrrrrrr Im a dinosaur

Asked by Cranky Joe over 5 years ago

Irrelevant comment/question.

193 Votes

What do you do with mail that is sent to an address that doesn't have a mailbox

Asked by Jerry over 5 years ago

Some letter carriers may handle it differently than others. This is my comment in most situations as to “what would we be done if....”We can rubber band the mail and leave it on the ground or on a bench by a door. Technically, the mail should be endorsed “NMR” which means No Mail Receptacle and returned to the sender, if applicable. Certain classes of mail would just get discarded at the PO and maybe sent out for recycling.

191 Votes

What do you do if your in a accident?

Asked by Ruth about 5 years ago

Fortunately this has not happened to me and hope it doesn’t but of course it could. If we get into an accident we would call 911 if necessary and definitely call our supervisor. The supervisor would come out to the scene take some photos take a report and then we would either go to an emergency room if necessary or just go back to the office. If there is more of the route to still be completed, other letter carriers will probably have to finish up the delivery, likely with OT pay. More often than not, the letter carrier Who was involved in the accident may not be able to drive a postal service vehicle until they have gone through some driver refresher training. If the accident was clearly not their fault they may be able to skip this step. I have had some close calls, but fortunately the only collisions i have had were minor involving side-view mirrors striking some tree branches and breaking the mirror.

189 Votes

Yo for real just a few days ago he was answering questions and then boom just says he’s off slaying dragons and shit

Asked by Jdjd almost 5 years ago

I guess that happens sometimes on these kind of sites.

188 Votes

Do peopleReally send the bombs to people via mail?!

Asked by Jane Stew over 5 years ago

It is very unlikely someone would mail a bomb, but Im sure it has happened. Recently, a man sent quite a few inactive devices that looked like explosives ito famous people or politicians. I’m sure that there have been some explosives detonated at their destination or possibly before, but I don’t know the details. We are sometimes told to be on the lookout for suspicious packages, but, to be honest, it’s never really on my mind. Keep in mind I tend to look through rose-colored glasses and think that kind of thing doesn’t happen here.

188 Votes

What do you do if you get in a wreck?

Asked by Jamss over 5 years ago

Let’s just hope I don’t! That wasn’t the answer you’re looking for. I’ve never been in a wreck yet, but have had plenty of close calls and it’s possible one day my luck will run out. If we get into a wreck, we are directed to call a supervisor and also call the police dept if a report needs to be filed or if there are any injuries. A supervisor will then report to the scene and take some photos and information. A tow truck will be called if the vehicle is not driveable. After that is taken care of, the letter carrier is usually not allowed to drive a postal vehicle until they go for a multi-hour driver training course. I’ve noticed they try to have that course scheduled pretty quickly to get the carrier back to their normal duties. While their driving privileges are suspended, the carrier will often be given office duties or be driven around and then walk a route if that’s the method of delivery. The bottom line is drive defensively and hope to not get into an accident.

186 Votes

I can't say I've ever seen a gruman llv on the highway before. Do they ever take the highway

Asked by Steve over 5 years ago

I am pretty sure the Grumman LLV is allowed to drive on a highway. I think I may have accidentally driven one on a highway once. It’s a bit of a scary experience because the engines or transmission aren’t that strong to go 55 MPH or above. They definitely can go that fast but it doesn’t feel as comfortable as if you were in a regular car. I have rarely seen them on a highway, but I work in the suburbs and most post offices serve a nearby community which wouldn’t necessitate getting on a highway to get to a delivery route. Thanks for your question.

184 Votes

I heard you guys are supposed to back into parking spaces is that true. Is it also true that if you hit something that could be it for your job

Asked by Mr C over 5 years ago

These are 2 good questions which, as always, don’t have definitive answers.

1) On the subject of backing into parking spaces it has been so many years since I was trained on driving a postal vehicle but I do think that is what I was taught. I do this almost always when driving a postal vehicle or personal vehicle. While it is definitely refrained on by management to back up the vehicle, it is recommended to park this way so when we leave the parking space, it’s much easier to see the situation. When we back in we often will know the current situation so can back in more safely to a space. Most of our vehicles don’t have backup cameras so there are some more difficult areas to see when the vehicle is in reverse. I think it’s a great idea to back in as often as possible as long as you aren’t delaying traffic behind you. I often use my hazard flashers when I want a car to pass me so I can put the vehicle in reverse.

2) in general, if you strike an object or get into an accident, you won’t lose your job. I’ve never seen a letter carrier fired for this reason unless they were in their first 90 days (the probationary period). Most of the time, you are prohibited from driving a USPS vehicle until you get some remedial training or watch some safety videos. I suppose if you had multiple motor vehicle accidents or were find to be willfully negligent with the operation of the vehicle, you could be terminated. We are represented by a union so most terminations would be challenged via grievance procedure. If one were found to be under the influence of alcohol or illegal drugs while driving a postal vehicle, that may also lead to termination.

184 Votes

It’s not of USPS btw but the other delivery guy evidently does not anwser questions anymore

Asked by Good sir about 5 years ago

Thanks for the info and sharing videos in a previous question/posting.

184 Votes

I'm a new resident in a high rise apt bldg. My mail carrier scolded me harshly today saying "I snuck up behind her" while I was checking my mail. Not a good first impression to make with your mail carrier. How do I smooth it over?

Asked by ccriscitello about 5 years ago

It doesn’t sound like a good first impression, but it doesn’t sound like you did anything malicious on purpose. I don’t know that I would ever harshly scold anyone about most things but I have a high amount of patience which maybe your carrier, doesn’t have. I suppose the next time you see her you could explain (or apologize) that you didn’t mean anything by it. I also guess you could wait until the letter carrier is completely done sorting the mall before checking on your mail, but I don’t think that is always necessary either. I’m sorry to be so vague, but it almost seems like a short temper on behalf of the letter carrier. This is based on what you’ve described not truly knowing either of your personalities. I just hope your next interaction with your letter carrier is calm and cordial. Thanks for writing.

183 Votes

In response to the last question. If its a bussiness cant you walk in and give it to someone who works there if theres no mailbox

Asked by James Crowley over 5 years ago

I didn’t think about that with regards to your last question about an address having no mailbox. You are correct. Many businesses don’t have mailboxes. We would just walk in and leave it with an employee at the business, at a reception area or other designated area. If the business happens to be closed when we get there, it’s normal procedure to just attempt the mail on the next delivery day. This is very common in office buildings when many businesses are closed on Saturday. We would bring all accumulated mail for delivery on the next delivery day (usually a Monday).

183 Votes

Could I mail a letter without a postage?

Asked by angiezhang7248 Gmail girl almost 5 years ago

I recommend you do not do that. The postage is the main source of revenue that allows the USPS to exist to deliver that letter. I know that doesn’t answer your question. If you mail a letter without postage it may get through and be delivered. It’s also possible that there is another outcome. The letter may be returned to you marked “returned for postage” on the envelope. The other possibility is that the letter will reach its destination but the recipient would have to pay the postage that you didn’t put on the envelope. This is known as “postage due”. Please affix proper postage before mailing any item. The current rate (as of Feb 2020) for a first-class one oz. letter is .55

182 Votes

What happens to mail that is sent to an address that doesn't exist or when the address is right but the person who it is sent to has never been at that address

Asked by Hector over 5 years ago

If an address doesn’t exist, a postal worker will write on the item “No such number” or “No Such Street” and the letter will either be discarded or returned to the sender. This depends on the class of mail. In the case of a valid address, but the item being addressed to a person who has never been at that address, the item would be marked “Attempted, Not Known” and, as in your first question, discarded or returned to the sender. In many cases, a letter carrier doesn’t know who lives at an address and they will just deliver the mail to the valid address. In that case, the current resident may or may not leave the letter in the mailbox and write on it “doesn’t live here” or something similar. Again, if that happens, the item would then either be discarded at the PO or returned to the sender.

182 Votes

Why are some mail vehicles marked USPS and others just marked US mail?

Asked by Jj almost 5 years ago

I have never noticed that. I know that a rural carrier who sometimes uses their own vehicle sometimes just has a placard or magnetic sticker on the car that says US Mail. The USPS didn’t exist before 1971 but our whole fleet in use now would be substantially newer than that. My vehicle says “United States Postal Service” and also “www.usps.com” on the side. Our logos used to be an eagle which said “US Mail” below it. My uniform now has a more modern eagle and says “United States Postal Service”. To me they are synonymous terms.

178 Votes

Is that a photo of you sir?

Asked by Reed about 5 years ago

No, it isn’t a photo of me. I answer the qs posted here somewhat anonymously. I have no authorization from my employer (USPS) to do this forum. As you can see I do disparage them and my co-workers on occasion so they probably wouldn’t appreciate my comments. My description is as specific as I’d get and want to make sure I stay out of trouble for this. Many employers have social media policies where they want to control the message through a PR or corporate communications dept.

177 Votes

Is your job really thankless? Someone told me one time that being a mail carrier is a thankless job but I am going to assume that that may have just been the area he worked. I am pretty friendly to my mail carrier.

Asked by Danny over 5 years ago

Thanks for your question and for being friendly to your letter carrier. Your instinct was correct. It probably does depend on the area where you work plus your personality. I find the job very thankful. I’m performing a fairly essential task (at least among those who still use USPS). Customers are generally cordial and often friendly when I see them. I work in a nice suburban community in NY which may also have something to do with being appreciated. Some of my co-workers have negative personalities so I’m sure they feel the job is thankless. We are paid a pretty fair wage in my opinion. I am thankful for that. I also put enjoy the job so maybe when you put forward a positive attitude, you get that in return.

177 Votes

Would a mailman get fired if he or she delivered mail to the wrong house and someones identy was stolen?

Asked by Jimmy about 5 years ago

I have never heard of that happening, though one resident on my postal route was concerned about the possibility of stolen identity. She was receiving misdelivered mail and was worried that maybe her mail was also being misdelivered and that the errant recipient could steal her identity. Mail is constantly delivered to the wrong house. While I like to think I make few errors, I’m not infallible. Furthermore, some coworkers care so little about delivery accuracy that they deliver wrong mail often. They are just careless and don’t verify the address on each piece of mail. It is rare in my office that we even get told about delivering the mail accurately. A customer would probably have to escalate an issue so frequently for the letter carrier to even get spoken to about it. I’ve never heard of anyone being disciplined for errant mail delivery. I’m not saying that they can’t be, but I haven’t seen it in the PO where I work Thank you for your question.

176 Votes

THE TV METROLOGIST HAS GONE AWAY WITH OUT WARRING WHERE HAS HE GONE AND WHY?!

Asked by Red alert ???? almost 5 years ago

I doubt the q is relevant to this website subject.

174 Votes

Has a dog ever bit you!

Asked by Eeeeeeeeeek almost 5 years ago

Fortunately, no. I’ve had some close calls where they’ve nipped at my heels or pants but I can’t say I’ve ever had a real bite where I made a report or needed any medical attention. I am no dog lover so I try and steer clear of them as much as possible. We are mandated to carry dog spray/repellent with us in case we think we are about to be bitten or if we are attacked. I’d say most dog owners in the areas where I deliver are quite responsible in containing and controlling their pets.

173 Votes

Do you have CB radios

Asked by Gentlemen almost 5 years ago

The tractor trailers may have some type of radio communications, but as a letter carrier, I do not. We just have our personal cell phones and our intelligent mail device (handheld scanner) which can be used to communicate with the office. We rarely use that option. Mostly it’s phone calls or regular text messaging to communicate with each other (either carrier to carrier or carrier to mgmt).

173 Votes

Have you eved had to call 911 while on the job

Asked by Mat over 5 years ago

Fortunately, no. I believe if I were involved in a motor vehicle accident, I’d first call my supervisor, and then call 911 (unless there were apparent injuries or fire where we would call 911 first).

173 Votes

Do your trucks have radios, air ride seats, heating, air conditioning, fans, cup holders, etc?

Asked by Ellis about 5 years ago

I can only speak for the vehicle I drive which is called an LLV (Long Life Vehicle) built around 1992. When we get the LLV fleet replacement vehicles they will have much more modernized amenities. Our LLV has no radio, air ride seat, AC, cup holders. Of the items you asked about, we only have heating and fans. Some carriers drive a Dodge ProMaster for their routes. I believe they have all of the items you listed above except for the air ride seats. They also have rear view cameras which are helpful when backing up the vehicle.

172 Votes

Do you have radios in your truck? I am talking about both two ways and AM/FM

Asked by Funky Kong about 5 years ago

In the vehicle I drive, which is called an LLV (Long life vehicle), there is no radio or any kind installed. No AM/FM and no 2-way radio with the base post office or any dispatch. We use cell phones to either call or text our supervisors if necessary. Our hand held scanning devices also have the ability to text message the supervisors but I don’t think those messages are checked too frequently by the management. The phone is our best means of communication IMO.

171 Votes

Is there any condition besides a hurricane or wild fire or floods that they would say “okay don’t go out today”?

Asked by Micah about 5 years ago

There aren’t too many that I can think of where we wouldn’t go out on our routes. I believe if there was extreme cold and wind chill conditions or a snowfall that made the roads impasssable, the mgmt may decide to suspend delivery of mail for the day. I don’t keep track, but, in my career, mail delivery has only been canceled on a few occasions. The LLV that many of us use for delivery don’t handle well when snow has accumulated more than a few inches on a road. It is even worse on an incline or decline.

171 Votes

But it’s important

Asked by RED ALERT almost 5 years ago

How is it important to the Letter Carrier blog?

169 Votes

What’s your IQ

Asked by Big Jim almost 5 years ago

I have no idea but consider myself intelligent.

166 Votes

What do you think of this?
https://youtu.be/dplvOCL2N54

Asked by Dan about 5 years ago

Dan, I watched the video and it was pretty well done.i don’t know if it’s your video or you are just referencing it. It keeps referring to the postal inspecting service but it is the postal inspection service. They are somewhat thinly staffed so I don’t know how much they will investigate this particular case but I know what you talk about and it is definitely an issue. The same thing sometimes happens in my office where if some Amazon parcels happen to not get delivered there is a scan that is put on such as “no access” or business closed” that will “stop the clock”. It definitely is a false event scan if we just happened to forget the package at our office or forget to deliver it and it would be too far to go back and deliver it. I have no idea what the financial agreement is between the United States Postal Service and Amazon but we try to make sure each package that we get every day from Amazon is delivered that same day. The quality and quantity of the employees at each office varies greatly. I take a lot of pride in my work so I try to make sure each package is delivered each day for my postal route. There is definitely a falsification of scans where it says delivery has been “attempted” and it really hasn’t. I don’t know the solution to it except more public outcry and exposure. I will not be a whistleblower, however, because I would be concerned any retaliation for this. I don’t believe I’ve ever falsified and Amazon delivery scan.

166 Votes

Do you liesten to the radio in your mail truck? If so what do you listen to?

Asked by Toooooommmmmmmmmmmmmmiiiiiiieeee almost 5 years ago

The particular vehicle that I have is not equipped with a radio. Most of the day I am out delivering on foot. I have an iPhone where I listen to podcasts via a Bluetooth earpiece but only make sure one ear is covered up. We are probably not even supposed to be able to do that. I think I would find the day really boring if I couldn’t listen to anything. The route I deliver is entirely residential so I don’t see that many people during the day. I don’t really listen to any music during the day but I do listen to podcasts sometimes. The subject matter is usually history or aviation. Thanks for writing.

165 Votes

How did you get thousands of questions and other forms got a couple hundred if even that???

Asked by I am about 5 years ago

I don’t know how I get so many questions. My job isn’t that exciting, but my theory is that some questions have more to do with customer service issues versus my actual performance of the jon. I’m glad to answer many questions but always caution that they are out of my area of expertise and it seems there is so little consistency throughout the USPS. I occupy a miniscule part of the postal world. I also try to respond within a couple of days to each question so maybe that leads to others who have questions that i will give a prompt response. Thanks for what I think was a compliment.

164 Votes

Is USPS better then private shipping companies?

Asked by Jimmy about 5 years ago

Not really. If you are referring to FedEx or UPS, they have a very good reputation for quality work and they are profit driven so their management is under pressure to get things correct. I also think that they have better technology. The flipside to that is that they are sometimes more expensive and do not go to every address in the USA. I think USPS does a very good job in delivery but we employ too much “dead weight” and people not caring about quality work. Of course, those other companies may have the same issues, but I think their employees are on a shorter leash if they make too many errors. I am proud to work for USPS and what I do, but don’t think we are better than the major alternatives.

161 Votes

What’s the worst weather you have ever worked in

Asked by Sid almost 5 years ago

I can’t say what the worst weather was, but extreme cold for NY Metro area (around 0F) is pretty difficult to work in. If we get a significant snowfall, our LLV (long life vehicles) perform poorly on unplowed streets and even worse on inclines. As long as you dress properly and cover your extremities well, most inclement weather is manageable. A deluge of rain is difficult to work in because you are trying to stay dry as well as to keep the mail dry. I realize this doesn’t fully answer your question, but I can’t pinpoint any “worst weather” day I’ve experienced.

161 Votes

What do the strobe lights on the top of some of the trucks mean

Asked by Fjfjfjjdkd almost 5 years ago

I think it’s just a general caution strobe that means this truck may make many starts and stops and it may be slow moving. I think it’s similar to hazard flashers.

161 Votes

Do you think the post offices will close?

Asked by asdf almost 5 years ago

This question is being asked during the 2020 Covid19 pandemic. I think you are asking if we will close due to this and not just close in general. Also, this question was asked 2x so I deleted one of them. As I write this, the USPS is operating as best as we can under the circumstances we are faced with. We are considered and essential service so no state order can close us. Another reason that a state order can’t close us is that we are tied to the federal government and I believe only the Postmaster General (and possibly the President) could close the USPS.

In a practical sense, our mail workload will likely decrease during a time when many businesses across the country are temporarily shuttered. We have seen an increase in online package deliveries but hasn’t been a huge amt for my office to handle. Amazon is mostly delivered by a private contract courier in the area I work.

I know I haven’t answered your question yet, but here is my thought. We would probably be closed if a large number of our workforce were infected by Covid19. It’s possible a local facility could suffer staffing shortages and be unable to operate as normal. I don’t foresee a nationwide USPS shutdown, but with the situation changing daily, I feel that anything is possible. Stay safe and help Flatten the curve by doing your part.

158 Votes

Do all the young dudes carry the news?

Asked by Darren almost 5 years ago

I thought this was the Beatles, but then I looked it up on the Internet and see if it was David Bowie.

157 Votes

What do you do if your doing your mail route and a Tornado warning is issued?

Asked by Yancey almost 5 years ago

I don’t live or work in an area with tornado warnings or sirens. I imagine if there was one or a severe thunderstorm, I’d seek shelter somewhere. The vehicle I use for work would be fine if there were a thunderstorm. If there were a tornado I do not believe the vehicle would be a safe place to be. Maybe I would go see if I could find a house and get down low but I’m not really sure of the right procedure because I’ve never been involved in an area subject to tornadoes. They are rare in the northeastern US where I work.

156 Votes

Is it ture that your in line to be the president. Wayyyy down the line and unlikely but are you?

Asked by Coool dudeeeee over 4 years ago

Lol. Not me. The Postmaster General of the United States used to be in the line of succession for the Presidency. I believe that to no longer be the case since 1970 when the position was removed from the Cabinet of the President. That is around the same time that the USPS was created. Prior to that, the organization was the US Post Office Department which was an executive branch agency. When I looked on Wikipedia for Presidential Line of Succession, the Postmaster General was nowhere to be found on the list.

153 Votes

Do you think COVID-19 (Chinese virus) can spread through mail? Do you ever worry about getting sick or getting someone else sick?

Asked by 892374 over 4 years ago

Thank you for your question. Paraphrasing the USPS website: As per the CDC and the Surgeon General, there is currently no evidence that COVID-19 is being spread through the mail. I don’t particularly think the term Chinese Virus is appropriate.

I do worry often about getting sick or getting someone else sick. In my personal life I have distanced myself from my family for fear that I could be an asymptomatic carrier of the virus At my particular USPS facility we practice safe social distancing. While delivering mail, I don’t need to interact face-to-face with most customers so I feel that is low risk for transmitting or catching Covid-19. If I need to interact with a postal customer I can do so at a safe distance. If an item requires a signature we may sign on behalf of the recipient as long as they give us a verbal agreement that they would like the item. Starting today I’ve decided to wear a mask while inside the USPS facility. I went shopping today at BJ’s Wholesale after work and was impressed by the amount of shoppers who had their nose and mouth covered. Along with social distancing this is an effective way to help you from unknowingly transmit the virus to somebody else. I am thankful that so far I’ve shown no symptoms of the virus as I’m worried about getting it. While the majority of those who succumb to complications of the virus are usually older or have underlying medical conditions, there is. I guarantee that a younger, healthy, person will survive this virus that spreads so rapidly.

152 Votes

Are you still a Mailman? By the way thanks for asking my previous question. :)

Asked by angiezhang7248 Gmail Girl over 4 years ago

Yes, I am. it’s my pleasure to be able to answer questions that relate to my profession. am very fortunate to still be employed during the Covid19 Pandemic. Our workload has slowed down significantly since earlier in March, 2020. On most days there isn’t enough work to fill up a full 8-hour shift so we sometimes have to pivot. That means we complete our own assigned route plus :30 on another delivery route all within an 8-hour workday. The important part is staying safe and not being infected with Covid19. It is a scary disease with so many people dying.

150 Votes

Have you ever found a suspicious package that you had to turn into the police?

Asked by Jane over 4 years ago

Fortunately, no. The only thing I’ve ever seen in my office was a package that may have smelled like marijuana. I don’t know what ever became of it. We are trained to be on the lookout for suspicious packages.

150 Votes

Why is there sometimes someone else in the car when they are delivering mail?

Asked by Jane over 4 years ago

It’s either a supervisor doing a periodic check of the route and the carrier delivering it or there may be a trainee being shown how to do the job.

150 Votes

What do you do in the case of protesters throwing things at you, ripping things off, climbing on your vehicle, insulting you, spray painting, or even trying to hurt you

Asked by asdf over 4 years ago

Fortunately I’ve never had this happen to me and I do work in a generally peaceful and safe area. If it were to happen I would probably call the police, secure my vehicle, and maybe walk away if i could. I would never engage a violent or vandal-driven protestors. We have not been given any guidance on what to do. (May, 2020). I tend to be a de-escalator of situations whenever possible. Stay safe.

148 Votes

Has someone ever tried to get you to deliver a bomb?

Asked by Brick head over 4 years ago

No. Fortunately, that would be a super rare event. In all of my years working at the Postal Service the only issue I ever had to deal with was the 2001 anthrax attacks where we were concerned with exposure to anthrax that was being sent in the mail, 2001. There were 5 fatalities (2 of them were USPS employees) according to Wikipedia.

146 Votes

What’s your opinion on the post master general

Asked by Billy about 4 years ago

I feel that Louis DeJoy, our newer Postmaster General is a political hack who was appointed due to his loyalty and fundraising support of President Trump. Most of our recent previous PMGs have been USPS employees, but that isn’t necessary to be able to do the job successfully. There is no doubt that our organization isn’t modern and doesn’t run that efficiently. Some changes are necessary, but the changes proposed not long before an election where a large amt of ballots will be submitted via mail bodes of a deliberate attempt to sow doubt in the USPS ability to handle the mailed ballots. Fortunately, there was a lot of pushback from the public and some courts about these changes. I don’t feel I was ever affected by them at my facility. After the 2020 election, DeJoy said he will again propose some major changes. If Trump loses the election, I’m not sure that DeJoy will even stay on the job. I don’t believe he can be fired so easily, but maybe he doesn’t even really want this job long term.

144 Votes

What are some types of questions you wished people would stop asking

Asked by QUESTION TO ALL over 4 years ago

I am not sure if you’re referring to this forum or out while I’m delivering mail. Either way, the answer would be the same. I am very patient and I don’t get annoyed by questions. I triy to put myself in the shoes of the person asking it and if I can I will educate them. I deliver mail on the same route each day so I know most of the residents. There usually aren’t many questions and most of the time I don’t see a lot of people during the delivery day. I admit I get annoyed if people just want to talk in general because I don’t have the time to do that on my postal route and sometimes you are just a person that they want to talk to and you could be anybody. While I am friendly it is not my job to be a social worker. Fortunately, I don’t have many incessant talkers that I deliver mail to. I either avoid them if possible or just walk away after maybe giving them a minute or two of my time.

144 Votes

What would happen if a mailman got caught drinking and driving the mail truck?!

Asked by John over 4 years ago

I don’t know for sure but they would likely put on emergency placement leave which means no more USPS vehicle driving privileges until the issue is resolved. I don’t personally know of it happening to anyone but I’m sure it has. If a court of law found them guilty of driving under the influence or intoxicated, I wouldn’t mind seeing the offender losing their job. I have no sympathy for somebody doing that on the job. I don’t know that they would lose their job and our union (the NALC) would likely file a grievance to have them keep their job. I do know if 2 situations where coworkers had DUI outside of work and temporarily lost their state driver license. They were not able to drive a postal vehicle so the USPS gave them alternate duties or had another coworker drive them on their route. Both workers eventually got their licenses restored and were back to full duty but I know it costs them a huge sum of money in fees, courses, increased insurance premium plus the possible loss of their vehicle.

144 Votes

What is the hardest part of your job?

Asked by Ryan over 4 years ago

I’m not sure what the hardest part of the job js. Most challenges are surmountable. I like most aspects of being a letter carrier. I would say working in the snow or dark is the most difficult part to do. If one has the proper cold weather gear and lighting for working in the dark, these challenges are much more manageable. Most of the time I’m able to work during daylight hours but in the fall/winter the sun may set at 1700 which could easily result in us working in the dark. Our vehicles perform quite poorly in the snow so it is sometimes hard to safely drive them. Dealing with a difficult supervisor or manager is sometimes hard as well. They are known to be unreasonable at times in their requests for being on time. That ebbs and flows. Sometimes there are weeks of “civility” followed by several days of nastiness and what feels like disparate treatment. Most of the time I let in roll of my back and don’t escalate a situation. In general, I am very organized so delivering mail is quite an easy job and goes somewhat smoothly on a daily basis.

143 Votes

What do you think of mail in votes?

Asked by Mario Kart Wii underated over 4 years ago

I am copying and pasting my reply to another post of the same subject. Thanks for your inquiry.

I believe there has been a lot of doubt purposely introduced into the voting-by-mail process by President Trump. My opinion is that voting by mail is very safe and reliable. There are a few important points I’d like to make:

If you vote by mail, please follow the instructions given on the absentee/mail-in ballot regarding deadlines and signing your ballot. Also, voter fraud via mail or in person is quite rare. Several states have been doing almost full vote-by-mail for a number of years with minimal issues.

I plan to either vote by mail or vote early this year in NY State. If you are concerned about a mail-in ballot being received by your local election authority, I recommend dropping it off at a ballot collection box. I don’t believe there should be any issue as to how the USPS processes election mail. I think of it as just like having another couple of pieces of mail per address to deliver. We absolutely have the capacity to handle this in my opinion.

My bottom line—have confidence in the USPS in handling election mail for this coming 2020 General Election.

Thanks for your interest. This is a very important issue in the year of COVID-19 where mail voting will be utilized more than ever.

142 Votes

What do you do if someone is parked in front of the mailboxes?

Asked by Sally over 4 years ago

I will get out of my vehicle (known as a dismount) and walk to the mailbox and deliver the mail. I don’t know that we are required to do so and if it’s a chronic issue, I’m sure that it is annoying. Fortunately, the route I deliver doesn’t have any curbside deliveries so I only come across this scenario when filling in on other routes I just don’t like bringing back mail to the PO that should be delivered. Among my coworkers, I think it’s a mixed bag. Some will deliver to each house, no matter if the box is blocked or not. Others will skip the house and try again the next day or maybe even suspend delivery to make a point. One thing to keep in mind is that the owner of the car which is blocking a mailbox may not have anything to do with the address whose mailbox is blocked. If it’s a public street, anybody has a right to park anywhere barring any local restrictions.

141 Votes

So I know this video has been out there for a while but what do you think? https://www.youtube.com/watch?v=dOCyzG4BktQ

Asked by Ryan over 4 years ago

I have never seen that video before. Not knowing the background of the situation, I can’t make a judgment. I know that there are mentally ill and depraved people who work at USPS and in the public. Either this woman perceives she is being stalked by this letter carrier or she actually was being stalked and he is denying it.

140 Votes

Should someone have a degree to do this job?

Asked by Bobby over 4 years ago

It is definitely not a requirement whatsoever to have any higher education for this job. No college degree is needed and won’t likely help or hinder your chances of being hired. I have a Bachelors degree (4-year) from s public university in NY. Most of my work colleagues don’t need have college degrees. The job as a letter carrier can be taught in a very short amount of time. You must be in reasonably good physical health and having good organizational skills and being a safe worker are important. I think having a degree helps me understand more about the USPS in general. I am curious by nature so I like to learn more than just how to do the job. Many of my coworkers aren’t that well educated and tend to believe things too easily they may hear through the rumor mill and spread it as fact. I really don’t like misinformation.

140 Votes

What would you do if you had to deliver mail to Trump?

Asked by Kurt over 4 years ago

I would deliver his mail as I would anybody else. Being the President, I’m sure the White House has their own procedure for receiving mail as it must get thousands of pieces of mail daily and has its own ZIP code.

140 Votes

Have you ever had a situation where you went to someone’s house for them to sign something and they came to the door naked? A granny? Grandpa? What did or would you do in that scenario?

Asked by Sadie over 4 years ago

Maybe I have a boring existence or work in a pretty quiet area but I have never had that scenario ever happened to me whatsoever. The closest thing I’ve ever seen (which I was not impressed by) is an older man who likes to walk around the house in his underwear. He is creepy to begin with and I try not to have much of a conversation with him anyway. I don’t know what I’d do if that scenario presented itself. I could just carry in with business as usual. Seeing someone naked doesn’t totally phase me as I’ve seen topless women on beaches or even in NY City or San Francisco. I do feel it is inappropriate for someone to come to the door naked but I probably would not make a big deal of it.

139 Votes

If you where not a Mailman (city letter carrier) what job could you see yourself doing?

Asked by Question to all over 4 years ago

I’m not really sure but that it a good question. My career goal before I wound up at USPS was to be an air traffic controller. I love aviation and thought it would be a great career. It turned out not to be the right fit for me. While I was greatly disappointed at the time I am quite satisfied now with where I landed. I also like working with the public and I have a love for NY City so maybe i could work at one of their cultural institutions or be a guide. For the skill level I have and the stress levels I can handle (not good with stress and responsibility), being a letter carrier is probably the best choice i could have made. A lot of it was by luck and a father who was always pro-civil service or Government jobs.

139 Votes

Is there ever people who are unhappy with you and why? Anyone ever yell at you about the time you show up or anything really that is something you can’t control and/or something that is just plain stupid

Asked by Caleb over 4 years ago

On the postal route, not particularly. I’m pretty easy going. I don’t really care when people just talk to you because you aren’t just a body. I mean they aren’t conversant and just want to talk about their accomplishments around the house, etc. Truthfully, it’s a waste of my time so I can tolerate it in small doses. If they get too long winded, I walk away and don’t give an excuse. I realize that wasn’t your question Rarely do I ever get complaints about my delivery or the time I arrive. The latter is out of my control. Mail is quite unimportant these days so many people don’t care when, or even, if they get a delivery. I can’t think of any stupid complaints. Every now and then there is a complaint or comment about mail being wet due to sweat on my arm. I don’t find that an unreasonable complaint, so for that customer, I try to keep her mail dry.

138 Votes

What would happen if a mailman or woman was caught stealing or at least snooping through someones mail?

Asked by Henry over 4 years ago

I don’t know for sure what would happen if a letter carrier was caught stealing or snooping through someone’s mail. If the postal inspectors are involved, they could have the employee arrested and then have a prosecutor charge them with a crime. To me, this is the same as discarding mail that you don’t want to deliver. I would like to think that most of the time, the letter carrier would be fired from the USPS, but our union often fights a termination and the employee may keep their job. I do wish we were more punitive when a postal employee tampers with the mail at all, but they sometimes just get warnings and are back on the job.

138 Votes

Also why do people use a mail truck while others sue their personal vehicle with a mail sticker on it and a amber light?

Asked by Cayla over 4 years ago

I’m not sure why some people use a personal vehicle. Usually those are rural letter carriers who are compensated for using their own vehicle and have an amber light to warn you that it’s a slow moving vehicle and will make frequent stops. When I was first hired we sometimes have to use our own vehicle and could get some type of reimbursement for it. There was one regular carrier who would use his own vehicle each day because he preferred to. I don’t have a choice I have to use an LLV which is fine as I would prefer not to use my own vehicle and I do not have the capacity either to handle the parcel load. On some city routes, a carrier may use their own vehicle to get themselves from the office to their route. A parcel post carrier brings their relays of mail to boxes along the route. This would happen in offices where there are not a sufficient quantity of vehicles for each carrier. Our office has one vehicle available per route and a couple of spares.

137 Votes

What do you think of mail in voting? This is a complicated issue. I figure someone who deals with the post office would know mail in voting and sorting through mail instead of Democraps and Repulsicans

Asked by I’m so sick of hearing it over 4 years ago

At least you were an equal opportunity basher of both major political parties. I believe there has been a lot of doubt purposely introduced into the voting-by-mail process by President Trump. My opinion is that voting by mail is very safe and reliable. There are a few important points I’d like to make. If you vote by mail, please follow the instructions given on the absentee/mail-in ballot regarding deadlines and signing your ballot. Also, voter fraud via mail or in person is quite rare. Several states have been doing almost full vote-by-mail for a number of years with minimal issues.

I plan to either vote by mail or vote early this year in NY State. If you are concerned about a mail-in ballot being received by your local election authority, I recommend dropping it off at a ballot collection box. I don’t believe there should be any issue as to how the USPS processes election mail. I think of it as just like having another couple of pieces of mail per address to deliver. We absolutely have the capacity to handle this in my opinion.

My bottom line—have confidence in the USPS in handling election mail for this coming 2020 General Election.

Thanks for your interest. This is a very important issue in the year of COVID-19 where mail voting will be utilized more than ever.

137 Votes

Have you ever asked someone a question on here? If so do you mind saying what it was?

Asked by QUESTION TO ALL over 4 years ago

I don’t really understand this question. Do you want to know if I asked someone in the “mailman-city etter carrier” forum a question or another profession on jobstr? The answer to both is no. It’s difficult to have a back and forth conversation here. It’s mostly someone asks me a question and I answer it. It’s not easy to have follow up here.

137 Votes

Keep a eye out I think there is a troll asking questions over and over look through and see how much of the questions are the same writing styles, posting links, and asking the same questions over and over in a different way among other non sense

Asked by Jessica about 4 years ago

Thanks for the heads up, Jessica. Trolls are the bain of the Internet.

137 Votes

What do you do when you need someone to sign something but they are not home? Or not answering their door?

Asked by Samual over 4 years ago

If an item needs a signature (usually it’s a certified letter or registered mail), I knock on the door to obtain the signature of the resident if they want to accept the item. If they aren’t home or don’t want to come to the door, I leave a PS Form 3849 (Notice Of Attempted Delivery) which advises the customer that we had an item that may have needed a signature and the form gives them options to either pick up the item at a specific PO or they can request a redelivery. During the Covid19 pandemic, the procedure has changed slightly. As long as the customer is home and acknowledges that they want to “sign” for the item, we can print their name on the electronic scanner that they usually sign. This eliminates them from having to get too close to you or to touch the scanner. It seems to have worked well so far. Stay safe and thank you for your question.

136 Votes

Your welcome

Asked by Jess about 4 years ago

Thumbs Up

136 Votes

Who is the second person sometimes riding in the truck?

Asked by Cayla over 4 years ago

Usually, the second person in the truck would be a supervisor doing a route delivery observation. This happens about one time per year. In our office, the supervisor often follows along with their own vehicle and may walk near you while you make your deliveries. Other times it may be a trainee who is “shadowing” a seasoned employee to learn how the job is done. In the larger delivery vehicles there is sometimes a package helper to make parcel deliveries easier and possibly more efficient. In my office, I rarely see 2 employees in one vehicle so I can’t comment much further.

134 Votes

Are the Jobstr guys still doing anything on this site or is it a abandoned project? I sent them a email and they said they read everything and NOTHING. I am worried once the last of you who actually still answer regularly once their gone this site is dead

Asked by Donnie over 4 years ago

I have a feeling that you might be correct about this. I have been thinking about that in the past but never decided to look into it. Maybe one day this whole site will disappear and my nearly 1200 questions answered will be for nothing. I never hear from the the siren operatoes though it never really concerned me. The sire never seems updated. I just checked their twitter account. The last posting or retweet was from 6 years ago. I certainly feel like a bit of a sucker to have continued here for so long. I’d probably have reached more people by doing a Reddit AMA. Thanks for bringing up this subject.

134 Votes

What did you think of Trump giving the prizes to the mail carriers?

Asked by Mikey over 4 years ago

I don’t what you mean by that, but I don’t trust President Trump at all. He lies more in one day than I have in a lifetime. He seems like he’d like the USPS to fail or be privatized. You didn’t ask for this commentary, but he has failed this nation miserably in his handling of the Covid19 Pandemic. His defeat in the November, 2020 election is what I’m hoping for.

134 Votes

My mailman retired in July of 2020. I now have a new mailman who everyday brings mud to my steps and refuses to wipe his feet on the mat I provide. I have filed complaints with the post office but they do nothing. Is there anyone I can speak to?

Asked by Michael almost 4 years ago

I understand your frustration that the letter carrier does not wipe his feet before going to your door and there is mud on your steps. It is quite inconsiderate for them not to wipe their feet especially as you have provided a mat for that purpose. You could put up a sign near the mailbox saying “please wipe your feet on the mat provided” or if you see the new letter carrier you could mention it to them directly. I don’t know why they wouldn’t oblige to a simple request. Is there anywhere to move your mailbox so that they don’t have to walk up your steps and get the area all muddy. I rarely pay attention to what I’m walking through and tracking to a customers door. I’m pretty sure if they said something to me, I’d be more considerate. I don’t work in a particularly muddy area so I don’t know that this would pertain to me. You could take your complaint to the district level which oversees individual post offices. I don’t know that your complaint will get anywhere. My confidence level in satisfactory resolution of USPS customer complaints is a mixed bag. Thanks for writing.

133 Votes

Hey bro, have you heard the stories about so many people getting arrested and caught with the ballots one dude had so many in his car what do you think about this? People can cheat for well either way really some say Democrats some say Republicans

Asked by Martian about 4 years ago

i haven’t heard of those stories and I believe they are few and far between. Also, I have no idea how people could get their hands on ballots and what they would actually do with them. I believe many absentee ballots need to be signed by the voter. The signature would then be (in theory) be matched against the signature on file for when the voter registered. I have full faith in the USPS role in voting by mail. There is about one month to go before the 2020 general election. It’s a bit early of course but I haven’t heard of too many major issues. The GOP, specifically President Trump, is trying to fan the flames of doubt for mail-in ballots. It is a false narrative. Voter fraud in general is rare. Multiple independent research has indicated this.

132 Votes

Hey man, great response to last video I sent you. Here is another and my last one https://youtu.be/cOFxCa1DRaM what do you think?

Asked by Dkdjjdnd about 4 years ago

I’d heard about our LLV’s catching fire in the last few years. I suppose it has to do with parts maybe rusting and wiring becoming frayed. They also mentioned possibly fuel leaking out which could ignite the fire. The only thing I know about the fires from social media or the news. It would definitely be scary since you can see how thoroughly the vehicles were damaged or incinerated. Fortunately, if all goes to plan we should start to get fleet replacement vehicles in 2022 (according to the link you sent me). I’m not sure how many years it would take to manufacture 180k vehicles or whatever the contract is for. Our current fleet of LLVs were manufactured between 1987-1994. Thanks for bringing this video to my attention.

132 Votes

Do your trucks have radios??!

Asked by Jimmy about 4 years ago

I drive an LLV (Long Life Vehicle). There is no radio. Some of our newer vehicles do have radios. The ProMaster has a radio and I believe the stopgap fleet replacement vehicle made by Mercedes Benz also has a radio. I believe when we get the new massive fleet replacement vehicle it may have a radio. It’s not a big deal to me. I can listen to podcasts or music on my personal electronic device or bring a portable radio. I am not in my vehicle too much anyway as most of my delivery route is walking from house to house or getting in and out of the postal vehicle every few hours (known as dismount or scouting delivery).

131 Votes

I know the motto is they run no matter what happens the mail comes come hell or high water. But has it ever been so bad that they delayed or even did not send mail trucks out?

Asked by Kara almost 4 years ago

Kara, the unofficial motto of the USPS is: Neither snow, nor rain, nor heat, nor gloom of night stays these couriers from the swift completion of their appointed rounds.

It isn’t true at all. For the most part, we strive to get all of the mail routes delivered each day. Due to bad weather or staffing shortages or maybe some other reasons, we don’t always deliver the mail. The LLVs are infamously poor to drive in when there is snow on the roadway. They don’t get much traction and fishtail easily. Add an incline or decline and it becomes that much more difficult.

There was a snowstorm recently in the NY Metropolitan Area where I work. The storm increased in intensity during the morning while I was out delivering the mail. At around 1130 I received a text message on my scanning device which said “all carriers return to the post office”. We didn’t finish delivering our mail routes that day. We aren’t superheroes and I think it’s smarter for us to suspend delivery when it isn’t safe to continue so we may get home and safely return to work the next day to deliver the mail.

130 Votes

Why are you so anti Trump?

Asked by Sammie almost 4 years ago

He has normalized lying and not taking responsibility for anything he may have done wrong. He spread so many lies about the 2020 Presidential election being stolen from him when they couldn’t be further from the truth. He incited a riot which was disrupting a peaceful transfer of power.

When he was first elected in 2016, I said let’s give him a chance. I quickly realized he was all about himself and didn’t care much for the common man. He also mishandled the pandemic response in 2020 showing awful leadership when hundreds of thousands of Americans died.

127 Votes

StephenHello sir what do you think about mail in voting

Asked by Stephen over 4 years ago

That is a very timely question. I have a lot of faith in the Postal Service able to handle the volume of absentee ballot applications as well as completed ballots. Due to the coronavirus pandemic I believe it is much safer for people who prefer to vote by mail be given an equal opportunity as those who want to physically go to a polling site. In June, 2020, the area where I work had 2 elections. One was a Democratic Party primary. The other was a school budget vote. Both seemed to go smoothly with respect to sending out and retrieving and processing election mail. Several states have been conducting VBM elections for years and I don’t believe there are any major issues that have arisen with respect to voter fraud or ballots being counted.

127 Votes

Does my mailman know where
I'M moving....many nosey
neighbors!!!! thank you

Asked by PERSNICKEDY over 4 years ago

Your letter carrier doesn’t generally have access to your new address if you have filled out a forwarding order (change of address request) via www.usps.com. If you were to manually fill out a paper COA request, it’s possible the letter carrier may get a copy of it. I sometimes get a list of the current forwarding orders on file for my route. The list does have the new address for anybody who moved in the last year and submitted a forwarding order. That information is confidential and should never be released to anybody except via official summons or other legal matter. I would be confident that your letter carrier would keep that information private. Most of the time they don’t even have access to that information.

127 Votes

Hello, so I ordered live caterpillars for a kids science project and they arrived in my mailbox sooner than expected in 105 degree weather. I check the mail but they were dead. How can I ask that live perishables be delivered to my door in this heat

Asked by Nicole over 4 years ago

NIcole, I don’t know for sure about how to guarantee that next time any live perishables are delivered to your door. I do have a suggestion which could work if your letter carrier is conscientious. When you place the order for the caterpillars (or any other live animals), place a visible note (maybe on an index card) and clearly write your request. You could even note that last time the caterpillars were dead likely due to the extreme heat. If I saw that note, I’d pay attention to it and oblige. Unfortunately, i don’t have the same faith in many coworkers. I hope this helps. Thank you for your question.

126 Votes

Woah! This is crazy right here! What do you think about this?! https://youtu.be/aFYYMypm8IE

Asked by Jearmy about 4 years ago

I saw this on the internet and heard about it on the radio. Unfortunately, the USPS sometimes has employees that don’t quite understand the sanctity of the mail and that they can’t throw it away. According to the article he employees was a new hire. Maybe he was overwhelmed with his work assignment, though that is no excuse for discarding mail into a dumpster. I’d hope that he gets in a lot of trouble criminally, but I don’t think they often do. Either way, it looks horrible when we want the country to be able to trust us with their ballots for the upcoming election. I don’t believe the employee was purposely discarding ballots as a lot of other mail was also discovered. I believe it was nearly 1900 pieces of mail.

123 Votes

I live in an apartment building with at least 80 units and there are no parcel lockers is my landlord required to install these?

Asked by Mike Newberry over 3 years ago

Not to my knowledge. I don’t know what the correct procedure is for parcel delivery in multi-unit buildings. I live in a similar sized apt bldng with no doorman to accept parcels and no parcel lockers. The letter carrier usually will leave the parcels near each unit door or in the lobby of the bldng or near the mailboxes. Package theft in our bldng hasn’t been a huge issue, but has occurred occasionally. If package theft is an issue, I believe the letter carrier will attempt delivery but then leave a notice that delivery was attempted and nobody was home to securely receive an item. At this point, a resident may sign the notice for redelivery or retrieve the package at a nearby PO as stated on the PS Form 3849. Package lockers are a great convenience but I know of no requirement that a landlord install them. Thank you for your question.

115 Votes

What would happen if a law enforcement officer pulled over a mail vehicle ???? and ticketed the postal worker for not having a plate on the vehicle ?????

Asked by Mike over 3 years ago

Mike, I’m not saying it hasn’t happened, but I’ve never heard of a USPS vehicle being pulled over by a police officer for missing a license plate. Each vehicle has an ID number and I think that suffices as a license plate. I imagine if I rcvd a ticket for that I would give it to my supervisor and let them deal with it. That being said, I wouldn’t mind if we got held to the same driving standards as everyone else and were pulled over for moving violations. I don’t even hear of that happening too often. I drive the USPS just as I do with my own vehicle. That means obeying all traffic rules, driving defensively, and courteously. Fortunately, I’ve never been involved in an MVA while at work, but it doesn’t mean it can’t happen. Nobody is above the law or above making an error.

115 Votes

What would happen if a law enforcement officer pulled over a mail vehicle ???? and ticketed the postal worker for not having a plate on the vehicle ?????

Asked by Mike over 3 years ago

Mike, I’m not saying it hasn’t happened, but I’ve never heard of a USPS vehicle being pulled over by a police officer for missing a license plate. Each vehicle has an ID number and I think that suffices as a license plate. I imagine if I rcvd a ticket for that I would give it to my supervisor and let them deal with it. That being said, I wouldn’t mind if we got held to the same driving standards as everyone else and were pulled over for moving violations. I don’t even hear of that happening too often. I drive the USPS just as I do with my own vehicle. That means obeying all traffic rules, driving defensively, and courteously. Fortunately, I’ve never been involved in an MVA while at work, but it doesn’t mean it can’t happen. Nobody is above the law or above making an error.

110 Votes

On that forwarding issue,after 12 months been killing the mail, been doing that for 17 years! After 12 months forward expires and l UTF it, oh well

Asked by jvitto48 almost 3 years ago

Any forwardable mail should be submitted through the folding system until 18 months from the original date of the forwarding order.I don’t think it’s the end of the world that you have sent it back UTS after 12 months but that is still not the correct procedure. By that time most people have updated their address with any important organization they interact with. I know this is a subject that our management never even talks about. In fact they talk about very little that actually pertains to mail delivery and quality of work. They just want us to show up and don’t get hurt. Thanks for writing in with your question.

109 Votes

Will the letter still be delivered if there are no spaces between, city, state and zip code?

Asked by Seen Robinson almost 3 years ago

It should be fine. The ZIP code is the most important part of the the bottom line of the address. Once a letter reaches the office of destination, a clerk in the office should be able to direct the letter to the proper route to be delivered by a letter carrier. If there ever was an issue, the letter would be returned to the sender as long as they have provided a valid return address.

109 Votes

So the letter carrier should keep forwarding the mail for up to 18 months , not 12 months. Eg. fwd starts 02/08/2022 expires 08/08/2023. I kill the mail 02/09/2023, is what yours truly been doing for 17 years, end of 12 months, sorry folks on my rt

Asked by jvitto48 almost 3 years ago

Any forwardable mail should be submitted through the folding system until 18 months from the original date of the forwarding order.I don’t think it’s the end of the world that you have sent it back UTF after 12 months but that is still not the correct procedure. By that time most people have updated their address with any important organization they interact with. I know this is a subject that our management never even talks about. In fact they talk about very little that actually pertains to mail delivery and quality of work. They just want us to show up and don’t get hurt. Thanks for your question and comment.

108 Votes

Accessed my opm file on lite blue, what does lost hours mean and how do that affect any retirement issues, Also, a forwarding order expires after 12 months, not 18 months. A temporary forward can restart every 6 months, please advise. Thanks

Asked by jvitto48 almost 3 years ago

I don’t know how lost hours affects any retirement issues, except if you have too much LWOP, then you may not be eligible for retirement as soon as you think, or it may affect annual leave accumulation. Forwarding orders expire in 18 months. For the first 12 months, most forwardable mail goes to the recipient’s new address. After 12 months until 18 months, the mail would be returned to the sender advising them of the recipients new address. I don’t know about limits on temp forwards and how often they can be restarted. It wouldn’t be uncommon for someone who is a snowbird to have mail forwarded for more than 6 months when they are at their second home.

100 Votes

I meant does the mail carrier ever listen to music or anything of that nature?

Asked by Morgan Moses almost 3 years ago

Sure. I listen to podcasts mostly while delivering the mail. We aren’t really supposed to wear ear buds, but I keep one ear uncovered. I do know many co-workers listen to music or podcasts or maybe streaming news during the day.

99 Votes

What is the premise for the scan flats and letters? If house mail on hold, what prompt do we hit? Not a delivery address for route that day or no more to scan? Same with vacant house or house with no mail for the day? New scanners suck bty.

Asked by jvitto48 almost 3 years ago

As far as scanning the flats and letters, this is a sampling request andthe Postal Service tracks how long it takes for mail to get from origin to destination by sampling some deliveries. At least I believe that is the case. I am not sure of the procedure if a house is on hold or vacant. What I usually do is say that it is a valid address for that day but I type no more to scan. The mgmt has never advised us what to do nor have I asked. The only thing they ever bring up is if we completely ignore a sampling request.

I like the new scanners but I know everyone has a difference of opinion. They work so quickly and I think they pick up many barcodes more easily.

95 Votes

What do you consider the most difficult food to eat?

Asked by Henrietta-Lynn Gumpplanter Callaghan almost 3 years ago

Irrelevant question to this subject of this feed of being a city letter carrier.

94 Votes

If you had to ask yourself one question to get the most information out of you, what would that question be?

Asked by Dicky-Lee Seedfarmer Duff almost 3 years ago

Irrelevant question to this thread or being a City Letter Carrier at the USPS.

94 Votes

Long story short is I have autism and my thing is I sometimes order pictures of a character I like. I also have PTSD over sex and that is worse when it is around the images. Embarrassment, I guess. So, is music listened to or anything sexual?

Asked by Morgan Moses almost 3 years ago

Inappropriate or irrelevant question to being a letter carrier.

92 Votes

Oceanside ca

Asked by Donald about 2 years ago

The IRS website shows my federal income-tax was mailed November 14,2022 today is November 24,2022 I have not received my check.

Asked by Donald about 2 years ago

IRS website shows my refund was mailed November 14,2022 I still have not received it

Asked by Donald Castillo about 2 years ago

I mailed something on Monday to Cherry hill from willingboro in New Jersey did they recieve it yet

Asked by Jennifer R Wenisch over 1 year ago

Can my postal carrier deliver my mail to the management office when I have a mailbox in front of my home

Asked by Usmc 10 months ago

Received a letteer today that the stamp was x'd out. I'm pretty sure the mailman did not deliver it. It there any way to prove this?

Asked by Ranae 10 months ago

Hello I was wondering I live in a RV park and even though there is a large mailbox station out front by managers office our landlord gets mail delivered to his office first and then he puts it in mailbox .. he doesn't come in for a week sometimes

Asked by Karen 9 months ago

This is a continuation of question below
Can I ask mailman to put my mail into my box instead of putting it in managers post office mailbox first and having to wait until manager gets into office sometime he doesn't come in for a week

Asked by Karen 9 months ago

Hey if you do not own a personal vehicle can you take the mail truck home with you like school bus drivers do when they finish a route

Asked by Jobadiah 5 months ago

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

What education or credentials are required to become a postman? Are there any tests you need to pass? How long did you have to train before you were ready for your own route?

If a piece of mail intended for someone else is accidentally delivered to my house, what am I legally supposed to do with it?

At what point do you STOP delivering mail to someone who's not collecting it? A week? A month? Whenever their mailbox is full?

When you hear about USPS laying off thousands of workers or cutting back deliveries to save money, does it make you angry? Or do you see it as a reasonable cost-cutting strategy for a service that's simply no longer profitable?

Also on Jobstr...

With so much correspondence shifting online, is there a noticeable difference in the amount of mail you deliver today from say, 5-10 years ago?

What percentage of what you deliver is junk mail?

My mailman doesn't wear a uniform. I thought it was because he was new, but its been over a year now. Why is that? Don't all mailmen have to wear uniforms?

This doesn't sound like it pertains to you, but assuming you deal w post office workers a lot, do you think the whole concept of disgruntled postal workers is a real problem? And if so, what makes them more disgruntled than anyone else with a boring or unsatisfying job?

What time does your work day start and end? And do you think mail should be delivered on Sundays?

Letter Carrier, Mail Carrier, Postman, or Mailman - which is the preferred title?

Do you ever get attacked by aggressive dogs?

About 2-3 years ago I received a delivery from the USPS...on Xmas DAY. I always just assumed that Xmas is a federal holiday, meaning no mail service. Was that just a freak occurrence, or is the USPS now delivering on Xmas to compete with UPS, FedEx, etc?

With snail mail on the decline, are executives at USPS frequently discussing ways to evolve with the times or get into new lines of business in order to stay profitable?

If someone makes a mistake with a zip code (botches one digit, say) but the intended destination is obvious, will the post office still return to sender?

I remember as a kid being told that if you want to mail a letter but avoid paying for postage, just reverse the mailing and return addresses, so that it would just be "returned" to the intended recipient. Would that actually work?

What happens if you suspect that a package contains drugs (like if it smells strongly of marijuana or something?) Can you open or confiscate it?

If a piece of mail has no return address, are you still supposed to deliver it?

Do mailmen get paid more for working in bad neighborhoods?

Did you ever have to drive one of those right-side-steering-wheel mail vans? How difficult was that to get used to, and do you need to pass a special drivers test for that?

How come in America you have the Postal Service who you deliver the mail, but in the UK we have Royal Mail who deliver the post?

Were you any more nervous doing your job during the anthrax incidents?

If I receive a piece of mail with no return address, should I not open it?

Why do some items get lost in the mail? Is there anything I can do to minimize the chance of this happening?

Will the USPS deliver mail no matter what the weather conditions are?

Is USPS hurting any more or less than other countries' snail-mail delivery services? I imagine that it's on the decline everywhere, but wondering if other countries' systems are suffering financial losses as dramatic as in the US.

Have you ever been propositioned by a lonely housewife?

Am I supposed to tip my mailman during the holidays?

Where do mailmen go to the bathroom during a shift?

Isnt it hard only having 1 day off a week? Do you have vacation time besides paid holidays?

Why have I never seen a mailman take a break?

Is all mail screened for illegal substances?

Is my mailman required to come to my house every day even if he doesn't have mail to deliver? I've had to hand deliver my rent checks the last two months because he hasn't showed up the days I've left them out to be delivered.

I had a package shipped from a suburb of Boise, Idaho last Tuesday via standard parcel. This morning I got a message that it was in Denver! Did it really take 7 days to travel 850 miles?

I'm sure you heard about that lunatic in Canada who mailed pieces of a dead body to some Canadian govt officials. They said that these packages stunk to high heaven and some were literally leaking blood - how did this get past their postal service???

As an employee, are you able to transfer to other areas in the US if you wanted to? Or are you obligated to stay in the same city you hired out in?

With the price of gas so high, why doesn't the postal service convert to non-gasoline vehicles?

Have you ever witnessed a carrier intentionally tamper with mail so it is un-deliverable (like tape over the address... I think a carrier did this to my package), steal the contents, etc.? If you haven't witnessed it, do you think it's likely?

actually, the money was just put into my home mailbox and disappeared after the mail was delivered....do i assume the mail carrier has it?

If it snows and I have a curbside mailbox, what's my obligation to make it accessible to the mailman? I've had some mailmen who delivered when the box was surrounded by 4 ft of snow, while others have skipped us when there were a couple inches.

It's no secret that post offices have reputations for being insanely slow and inefficient. Does the USPS "care" about this and try and actively improve it, or is it just accepted because the public has little choice but to use their services?

Is it considered bad practice for mailmen to enter liquor stores in uniform?

If I moved out of my apartment & havent notified the post office for change of address and am expecting mail to go there. Can I just show the mailman my ID and get the mail from him instead of him putting it in the box and landlord writing no longer

How do you pass the drivers test for the CCA?

I have my first shadow day this week and then start training next week as a carrier assistant. If you dont get a uniform allowance for the first 90 days, what am I supposed to wear while on the job?

If mailman loses a package with insurance and signature required, does he get in a lot of trouble?

I am 57, in good shape, and would be interested in being a mail carrier. I love walking. I took a sample postal exam and scored all questions correctly. Would the USPS hire a 57 year old?

I used 1st class Int letter frm Michigan to Malaysia. Sent on 08/21 Current status: Processed Through Sort Facility, ISC Chicago IL 08/30. Does this mean that it has left USA? How long does it take usually? Thanks :)

I had an old roommate drop off last months rent and (like a genius) they just put $400 cash in loose twenties in the mailbox. Didn't realize until after the USPS closed. Is it illegal to have anything in a mailbox except mail? What should I do now??

This is probably a first .. But do you think a full-time college student can keep up with at least a part time job as a mail carrier? The salary is attractive to me, but I feel like leaving college for it would be an awful idea. Thank up for any help

Do you wear gloves when you deliver mail because of anthrax / ricin scares? Are postal workers really scared of that stuff, or do they just see it as a super-rare risk like a plane crash or something?

I live in the city limits of a small town. Many years agoI put a curbside mailbox at the foot of my yard because I wanted to. I am 60 yrs old now with health problems and requested my mail to be delivered back to my box on the porch.Now they wont.

How can I tip a PO Box mail man?

I accidentally put a regular letter into an express mail container. will my mail get through? or will, it, ugh, be returned to me?

Depart USPS Sort Facility

Did you relocate to where you were hired or did you wait until there was an opening in your area? Did you start as a carrier?

I am in first grade and have a project about mail carriers. What is the best part of your job? What is the most challenging part of the job?

Can a mailman use his Ipod or mp3 player while delivering mail on his route?

I am a female thinking about becoming a city letter carrier. Will I be safe? Also, I can only work Monday-Friday. Can I do this?

As a city carrier assistant are you driving the truck ? and how flexible is the post office with scheduling , im still trying to go to school full time. and am worried that i might have to let this opportunity go by

My mailman suddenly out of the blue stopped delivering my mail because I took the name card out of the box for ONE DAY. I had made the name card myself in the first place. All my paychecks were returned and I can't pay my bills. Can he do this?

I have been offered a job as a CCA, I am worried about the working hours, because I have two small kids and they are starting school, will I be able to drop and pick them around up 7 am to 6 pm.What will be max working hrs. Is it shift system

Did you always want to be a mailman? What inspired you? How much did you need to study?

I just moved in to a 2-family in Brooklyn with an upstairs & downstairs apt. There's a flight of stairs up to my porch. There is currently a communal mailbox. I mounted my own box near my door. How can I tell the carrier I'd like my mail to my box?

how do you know the difference between first st and 1st st, both could be the same street or two totally different streets

If I add a envelope in my PO box with a popped up sticky note for the postman, would he get it next time mail went in the slot? For leaving him a tip.

Do you ever feel lonely when on your route, or do you enjoy the alone time?

Is there a way to find out how long an address has been in service or receiving mail?

How does insurance work if the package gets lost along the way? My tracking has said out for delivery for two weeks now. Do I get payment for the amount of insurance I paid for no questions asked?

CAN YOU EXPLAIN TO ME IN DETAILS HOW TO FILE A GRIEVANCE FOR LETTING A CARRIER USE AN LLV WHEN THEY HAVE NOT BEEN TRAINED,,BUT WOULD NOT LET ME USE IT AND I HAVE BEEN TRAINED,,JUST ASKING ,,THANKS

If I mailed something on Saturday evening, but forgot to place a check in the letter, could I ask the mailman on Monday for my letter back?

my letters come back with a stamp saying postage due. what does that mean? and they wont send my letters this has happened about 3 times now same letters going to the same place.

Is it illegal to walk through my yard especially when there is a sidewalk from the sidewalk on street to our mailbox?

if I mailed 2 letters around 1pm in the blue drop off box and then it started to rain hard an hour later, do the letters or mail in the blue box get wet!? It happened that day and even today!! Or r the letters untouchable from rain in that dropbox

A few times my neighbor has come to me to tell me that a package for her was coming to my house. I've seen her going through the mailbox at the house in the corner that's 4-sale. I'm becoming suspicious of criminal activity. Should I be concerned?

The mailman at my mother's house won't deliver my mail to her house, even though I use her address as my permanent address. (I have not sent a change of address from her house.) What can I do to have him deliver it there? I am not local.

So I was waiting for a letter and the person that send me the letter didn't glue the back part of the envelope , just kind of put it through the inside the paper when u close the envelope. And is it possible that the letter fell cus it had an open .

I have been offered a job as a CCA, I am worried about the working hours, because I have two small kids and they are starting school, will I be able to drop and pick them around up 7 am to 6 pm.
What will be max working hrs. Is it shift system

How do You keep the mail dry during rain ??
Thank,Mark

Hi,
This is re: the new purchased home in Fontana, Ca. There is a mail box by the front door of the home. He is claiming I need to buy a pedestal mail box and have it torwards the street. I tried looking up Code for this & I can't find nothing.

Hi,
I just purchased a house in Fontana, Ca. We are in the process of fixing the home before we move in. The post man told us we have to buy a new mail box and put it near the street within 10 days of moving in. I can't find anything online about it

I accidentally put a FedEx envelope in the us mailbox that was next to the FedEx box. (I know, real dumb!):-(
How do I retrieve it?

Hi
If I have tracking on a package and the recipient refuses delivery, does USPS still provide tracking information until it gets returned to the sender?

I just shipped a package (USPS Priority w/tracking #) & realized (2 late 2 intercept @ my post office) that I wrote 1 digit in the house # incorrectly on address label.
How can I notify the receiving post office? Don't want wrong person to get it

Hi Dave,
It states on USPS website that Express Mail items are available for hold at a local office. In other words, just hold at the office and don't try to deliver the item. I haven't found that to be true, PO delivers every item. Is this possible?

Hi. I ordered some nootropics from a certain website, a bunch, and two days later wanna order from a different source. Will frequent EMS packages cause any suspicion? It's just supplements, but still.

Thanks