MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
You're welcome Linda A. I try to respond quickly so I have very few questions pending. I hate to have a backup of email in general. You did a good job by asking the mailman where the bills might be. I can't imagine ever answering "it's coming". There is no doubt that an electric bill is First Class so a mailman generally would have it, deliver it, and that's all. We have no idea what's in the pipeline with regards to First Class mail like Bills, Mortgage Statements, greeting cards, etc. I'm not trying to discourage you from using the USPS, but does your utility offer you electronic delivery of the electric bill. My utility is Con Edison (NY City) and it has probably been 4-5 years at least since I received an electric bill in the US Mail. I get the bill online and have it deducted each month from my checking out. No worries whatsoever. I know that e-payments and finance is not for everybody, but just wanted to throw the idea out there and this doesn't make up for the fact that you didn't get a paper electric bill that you are supposed to. I hope your complaint helps somewhat. If nothing else, it will advise your mailman that you aren't satisfied with his delivery effort and aren't going to sit idly by if he isn't delivering what he's legally supposed to in a timely manner. Thank you so much for writing.
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In my opinion it is fine to leave off the word "APT" at any time as long as you have indicated what the Suite, Apt, Unit, Lot # is along with the proper street address for the property. In your example "SUPT" is sufficient if that is a legitimate apt. designation. I live in an apt. building as well and for my address I usually just put the street address and then "1A" following it on the same line and never had an issue. I am glad you brought up this question because it is difficult and frustrating to try to deliver mail in a multi-unit building without the Unit # also in the address. A carrier who does the route on a regular basis will often memorize who lives in what unit, but a replacement carrier (which is very common) should not be expected to know who lives where and it is very time consuming to have to consult a building directory for the proper unit #.
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Probably not. If it was a blank envelope or had very little written on it, the letter carrier possibly took it without looking and it was mixed in with all of the other outgoing mail. From what you described there was likely no name or address on it either. Ultimately it may wind up in the "nixie" office which is for undeliverable items. I don't know where that is or what happens to it afterwards. If you were to contact this office (which I don't even know how you would), I don't think they would have the resources or time to look for the envelope in question.
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I Dont know why they would ask for an email address. Is there any type of customs declaration form that is filled out when you mail papers to Canada? That form usually includes what is being sent. I don't know that it's obligatory to provide this information. Sometimes USPS will send out surveys or possibly email them to find out about your retail customer experience. If you call the USPS customer service phone number, maybe they could provide more insight. The phone number is 800-275-8777.
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This is a bit of a tricky situation and I don't know the right answer. On one hand you have a street that you are allowed to park and some neighborhoods don't have enough available space to leave sufficient room for the postal vehicle to get to the mailbox without the letter carrier having to get out of his vehicle to affect delivery. On the other hand, if the letter carrier feels that the approach/departure to the curbside mailbox is unsafe or too small they don't have to get out to deliver the mail as far as I know. I don't know if there is a set amount of space to be left before and after a mailbox that needs to be left for the postman to deliver. Also, I always wondered what's to stop someone else for parking "too close" to your mailbox on a public street causing you to not get mail delivery. If you live in a public community (as opposed to a gated/private community for example), you have no more right to parking in front of your house than I do. That would be a situation beyond your control. I'm sorry that I don't have a better answer for you. Thanks for writing.
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I don't know why a letter carrier would approach your house with mail in hand and then decide to not deliver it unless there was some safety issue in completing the delivery. Next time you see the letter carrier you could ask her why she does that or you may call your post office and mention it to the delivery supervisor. It's a problem if there is First Class or Priority Mail which is being curtailed for no apparent reason. Those classes of mail should be delivered the day that they are received at your local post office. As to whether it's a problem or not, part of it is up to you if you if it bothers you that your mail is being delayed for no reason and you'd like to make an issue of it. For some people, especially younger people, the US Mail is really not that important to them so if it comes a few days later than it should it may not make a difference. I'm not trying to say that it's correct/legal for mail to be delayed for no reason. I'm only implying that it's not too important to some recipients when they receive their US Mail.
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Hello David, it is unfortunate that your mailbox was broken by your mailman. I don't know the claims process for reimbursment for broken mailboxes. There must be a claim process in general for property damage caused by a USPS employee. I'd recommend contacting your local post office and speaking with a delivery supervisor and/or Postmaster to file a complaint. Hopefully they can point you in the right direction in the process of making such a claim. If not I would try and go up the chain of administration at the USPS which would be the district or area office which oversees your local post office. Good luck to you. Had you told the mailman in the past not to open the mailbox forefully or to not let it slam down. I come across broken mailboxes often. Most customers leave them damaged, but some will buy new ones or have them fixed. I've not heard of a mailman breaking one except running a curbside delivery box over with ther LLV (Long Life Vehicle). Thanks for writing and good luck in your claim. I hope it can be resolved to your satisfaction.
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