MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
Do you mean that the marking was "insufficient postage", not "insufficient packaging". If it was "insufficient postage", I'm pretty sure you would just have to pay the difference between the Parcel Select rate and the Priority Mail rate. What I'm not sure about is how you get credit for an already purchased postage label, if that's even possible. If you took this to the PO for some type of resolution, I question whether all of the clerks would know how to adjust the rate properly as the ability, care, and training of the SSAs (sales and service associates) seems to vary widely. Thanks for writing.
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I am not sure why the authorization to hold mail form would show up in your mailbox unless it was put there by error. Normally we wouldn't deliver a signed form like that until it is time to resume delivery of mail after the hold period which was authorized has expired. Postal Customers use that form (or can complete it at www.usps.gov) to have their mail held at the post office if they will be away for a period of time between 3 and 30 days. At the end of the authorized time period, a letter carrier will either deliver all of the mail that was held at the PO or the postal customer can pick up the mail at the Post Office. If the form you recevied has been completed (or even if not), you may put a post-it note or attach a note to it and leave it in your mailbox explaining to the letter carrier that you don't want your mail held at all and that you didn't authorize it. Another option is to take the card to your local post office that delivers the mail and tell them you don't want your mail held. My guess is that somebody has made an error in delivering the form to you OR something shady is going on, but I think it is more likely the former. Thank you for your inquiry.
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Penny, I don't think that a holiday delays the transport of mail through our network by much at all, but I don't really have much insight into this subject. I know our local post offices don't process any mail on holidays, however the processing and distribution centers might still be operating. I would always suggest allowing more than one day for mail to arrive at the intended location even if there was no holiday. This is just to make time for mis-delivered, mis-sorted, or delayed mail. The day after a holiday, we are often hammered with mail to deliver. It is the trade off for having a paid day off (which I'm not complaining about).
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If I can find a safe place nearby like near a garage door or by the front door of the house I would rubber band the mail and put it there. If it is mail addressed to an apt building and I can't gain access I would likely bring it back to the Post Office, notify a supervisor, and likely attempt delivery the next day. Fortunately, this doesn't happen very often on the route where I deliver the mail. It is inconvenient to have to bring the mail back to the PO and try again the next day.
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It is fine not to put a return address on anything you mail. The issue that could come about is if the item you sent is "undeliverable as addressed" meaning that you didn't put on the correct destination address. In this case, the letter would likely be sent to the "nixie" or "dead letter" office. I don't know what it is called nowadays and I don't know what would happen to the letter, but you wouldn't get it back unless somebody opened it and your address was found on the inside. I don't even know if that is legal to do or if it is even done. Again, as long as you put the proper destination address on the letter, don't worry at all about not putting on the return address. Thanks for your inquiry.
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Funny, I had never noticed that to be the case! Just kidding. There is a very important reason the steering wheel is on the right hand side (as one is facing forward). I drive one of these vehicles. They are commonly known as LLV (long life vehicles), Jeeps, or other names. The reason for this configuration is because many mail routes have mailboxes at the street end of a driveway where a mail vehicle can drive right up to it and the letter carrier can put the mail in the box without having to leave his seat. They can just stick their right arm out of the window. On the left side of the letter carrier (where a regular vehicle would have the steering wheel) is a large metal tray where the letter carrier organizes the mail for delivery. This method of delivery is found more commonly in suburban or rural environments. I drive an LLV, and even though the route I deliver has no mailboxes at the end of a driveway (they are mostly by a front door or garage), it is safer for me to exit the vehicle on the right side instead of what is possibly moving traffic. It only took a short time to get used to driving this configuration and it seems none of my co-workers have much of a problem either. You just have to be careful of blind spots and when backing up, not unlike any conventional vehicle. You asked a great question and I may have given you more than you asked for but I hoped it helped Jeff.
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Rob F., the main customer service rep phone # for the USPS is 800-275-8777. Please advise them that you are having a delivery issue at your apt. building. They will likely just forward the comment/complaint to your delivery PO and I'm not sure what will happen from there. I'd hope that you would either see the mail service resume or get an explanation as to why the mail delivery has stopped to your unit when you are residing there. Is there any construction going on at your building that would restrict access to the mailboxes which I presume are located in the entry vestibule area of the apt. building. You could also leave a note in your mailbox explaining that you reside in the building in a specific apt. and you should be receiving mail. I don't know why mail delivery would be suspended form your building or just you with no clear explanation.
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