Ask a Mailman (City Letter Carrier) anything

1237 Questions

Last Answer on February 18, 2022

Just wondering how much a holiday actually delays mail; say Labor Day on a Monday. I work in medical records (requesting) and wanted to know if I should allow more than really just one day for the mail to arrive at the intended location.

Asked by Penny almost 12 years ago

Penny, I don't think that a holiday delays the transport of mail through our network by much at all, but I don't really have much insight into this subject. I know our local post offices don't process any mail on holidays, however the processing and distribution centers might still be operating. I would always suggest allowing more than one day for mail to arrive at the intended location even if there was no holiday. This is just to make time for mis-delivered, mis-sorted, or delayed mail. The day after a holiday, we are often hammered with mail to deliver. It is the trade off for having a paid day off (which I'm not complaining about).

894 Votes

if i didn't put in a change of address at the post office where i used to live and then i send a letter to the irs using the address at a motel i am temporarily staying at will it still reach its destination

Asked by william almost 12 years ago

Sure, the letter should reach its destination as long as it has the proper address and ZIP code. The only issue could be if the letter would need to be returned to you for some reason and you no longer are at the motel and there is nowhere to send the letter to. You don't need to put a return address on the letter to begin with. It's your own choice.

893 Votes

Where do you put someones mail if you cant put it in their mailbox? (Or gain access to an apartment building)

Asked by Alpha over 11 years ago

If I can find a safe place nearby like near a garage door or by the front door of the house I would rubber band the mail and put it there. If it is mail addressed to an apt building and I can't gain access I would likely bring it back to the Post Office, notify a supervisor, and likely attempt delivery the next day. Fortunately, this doesn't happen very often on the route where I deliver the mail. It is inconvenient to have to bring the mail back to the PO and try again the next day.

893 Votes

I sent an item in a Priority Mailing envelope, but the label I purchased online via PayPal was for Parcel Select. It was returned to me as "insufficient packaging". Does this mean I have to pay all that postage again? Thanks!

Asked by Charly almost 12 years ago

Do you mean that the marking was "insufficient postage", not "insufficient packaging". If it was "insufficient postage", I'm pretty sure you would just have to pay the difference between the Parcel Select rate and the Priority Mail rate. What I'm not sure about is how you get credit for an already purchased postage label, if that's even possible. If you took this to the PO for some type of resolution, I question whether all of the clerks would know how to adjust the rate properly as the ability, care, and training of the SSAs (sales and service associates) seems to vary widely. Thanks for writing.

892 Votes

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I received a very important & personal letter. Our mail carrier, whom we have not yet met, left a congratulatory note. That was kind, but she wrote it in red ink directly on the envelope! I was surprised. Does the USPS employee handbook allow that?

Asked by Dalgety almost 12 years ago

Another good question on this message board that I dont know the answer to. We rarely ever look at or are directed to a USPS employee handbook. I am sure it exists but don't know where it is at my PO. I am pretty sure my supervisor would have it at their desk or know where to find it. As far as writing a personal note directly on a letter, I would suggest that it not be done, but I can't say that it is against the rules. In general I don't think we should be making any comments or judgments about the mail that somebody receives. I'm not saying we don't talk about it internally but I wouldn't comment (in person or in writing) to the mail recipient or anybody else in public. That would be completely inappropriate. Please notice I don't use the word "illegal" here as I am not versed in the legality or disciplinary actions that are in play here, if any. The only time I would write directly on the mail is if I'm not familiar with the name of the recipient on a piece of mail that differs from the current residents that I know live at a particular address. In this case, I put a "?" next to the addressees name and deliver the letter. By doing this, the current residents can accept the letter or realize I wasn't sure if it was delivered correctly and leave it out for me the next day to return to the sender as "Attempted, Not Known." Thanks for writing.

892 Votes

Hi there,

I just sent out my rent check to my landlord and realized everything was correct except I wrote 362 Box Street rather than 462 Box Street. Will it still be delivered? Or should I cancel the check and resend?

Asked by AmandaB over 11 years ago

Amanda, I can't say for sure what will happen with your rent check that was misaddressed. If the letter carrier delivers both of those addresses on Box St. and is familiar with the names on their route, they may deliver the letter to where it is intended (meaning it will get to your landlord). It's also possible that different letter carriers deliver to those 2 addresses and the letter carrier at 362 Box St. will just deliver it to 362 Box St. or return the check to the sender (you) as "Attempted, Not Known". I would recommend not canceling the check and waiting several days to see if the landlord received the check. Is there a way to contact the landlord and tell them what you did and it's possible they will ask you to resend the check or wait a few days to see if they receive it? I say this also to maybe save you money because putting a stop payment on a check often has a fee associated with it.

892 Votes

My mother had a bill to mail, everything was in the envelope and it was stamped. Some time after 6pm, I walked down to the blue collection box and mailed it. She didn't seal the envelope. Can I ask the carrier to open the box and find the envelope?

Asked by L.Williams over 11 years ago

You may certainly ask a carrier to open the collection box, but I don't know if they will. I don't even have keys to open one of those boxes so it's possible the carrier you ask won't have access to the collection box. If you are able to have a carrier open the box, if there is a lot of mail in there, I don't know that they will take the time to go through it to find the bill you are looking for. Bring ID with you in case they want to match up the unsealed mail with your address. As I said, I don't know what response you will get from the letter carrier, but was just giving you some possibilities. It is also possible that the bill will get to the destination unsealed and all will be fine.

891 Votes

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Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

Just wondering how much a holiday actually delays mail; say Labor Day on a Monday. I work in medical records (requesting) and wanted to know if I should allow more than really just one day for the mail to arrive at the intended location.

if i didn't put in a change of address at the post office where i used to live and then i send a letter to the irs using the address at a motel i am temporarily staying at will it still reach its destination

Where do you put someones mail if you cant put it in their mailbox? (Or gain access to an apartment building)

I sent an item in a Priority Mailing envelope, but the label I purchased online via PayPal was for Parcel Select. It was returned to me as "insufficient packaging". Does this mean I have to pay all that postage again? Thanks!

Also on Jobstr...

I received a very important & personal letter. Our mail carrier, whom we have not yet met, left a congratulatory note. That was kind, but she wrote it in red ink directly on the envelope! I was surprised. Does the USPS employee handbook allow that?

Hi there,

I just sent out my rent check to my landlord and realized everything was correct except I wrote 362 Box Street rather than 462 Box Street. Will it still be delivered? Or should I cancel the check and resend?

My mother had a bill to mail, everything was in the envelope and it was stamped. Some time after 6pm, I walked down to the blue collection box and mailed it. She didn't seal the envelope. Can I ask the carrier to open the box and find the envelope?

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

Just wondering how much a holiday actually delays mail; say Labor Day on a Monday. I work in medical records (requesting) and wanted to know if I should allow more than really just one day for the mail to arrive at the intended location.

if i didn't put in a change of address at the post office where i used to live and then i send a letter to the irs using the address at a motel i am temporarily staying at will it still reach its destination

Where do you put someones mail if you cant put it in their mailbox? (Or gain access to an apartment building)

I sent an item in a Priority Mailing envelope, but the label I purchased online via PayPal was for Parcel Select. It was returned to me as "insufficient packaging". Does this mean I have to pay all that postage again? Thanks!

Also on Jobstr...

I received a very important & personal letter. Our mail carrier, whom we have not yet met, left a congratulatory note. That was kind, but she wrote it in red ink directly on the envelope! I was surprised. Does the USPS employee handbook allow that?

Hi there, I just sent out my rent check to my landlord and realized everything was correct except I wrote 362 Box Street rather than 462 Box Street. Will it still be delivered? Or should I cancel the check and resend?

My mother had a bill to mail, everything was in the envelope and it was stamped. Some time after 6pm, I walked down to the blue collection box and mailed it. She didn't seal the envelope. Can I ask the carrier to open the box and find the envelope?

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Hi there,

I just sent out my rent check to my landlord and realized everything was correct except I wrote 362 Box Street rather than 462 Box Street. Will it still be delivered? Or should I cancel the check and resend?