MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
Rob F., the main customer service rep phone # for the USPS is 800-275-8777. Please advise them that you are having a delivery issue at your apt. building. They will likely just forward the comment/complaint to your delivery PO and I'm not sure what will happen from there. I'd hope that you would either see the mail service resume or get an explanation as to why the mail delivery has stopped to your unit when you are residing there. Is there any construction going on at your building that would restrict access to the mailboxes which I presume are located in the entry vestibule area of the apt. building. You could also leave a note in your mailbox explaining that you reside in the building in a specific apt. and you should be receiving mail. I don't know why mail delivery would be suspended form your building or just you with no clear explanation.
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I am not sure how the mail got delivered to your new address unless it was maybe in the same town and somehow the letter carriers coordinated internally to deliver it to the new address, though this is unlikely. Usually, you would need to fill out a change of address card (by mail or online) to have mail from a previous address sent to a new address.
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Jasmine, it depends on a few factors such as: the history of the area with regards to packages being safely left unattended, whether the sender asked for a signature of the recipient, and if the the sender asked for the parcel to be delivered even if there is no response. For example, the town where I deliver mail is very safe with regards to theft so I'll leave almost every parcel whether or not there is someone home to receive it. In other towns/cities this may. It be the case and the letter carrier would then leave a PS Form 3849 advising the recipient that we attempted delivery of a package and nobody was there to receive it. The 3849 says that the recipient can either sign for re delivery or pickup the package at the Post Office. We deliver packages sent by Amazon.com and they want their packages delivered even when nobody is home (at least where I work in Long Island, NY.)
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Penny, I don't think that a holiday delays the transport of mail through our network by much at all, but I don't really have much insight into this subject. I know our local post offices don't process any mail on holidays, however the processing and distribution centers might still be operating. I would always suggest allowing more than one day for mail to arrive at the intended location even if there was no holiday. This is just to make time for mis-delivered, mis-sorted, or delayed mail. The day after a holiday, we are often hammered with mail to deliver. It is the trade off for having a paid day off (which I'm not complaining about).
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Those are known as collection boxes and on the label which is usually inside the pull-down lid or outside the lid is a schedule of the pick-ups from the box. It is usually 1-2 times per day in the office where I work in suburban Long Island, NY. I've rarely seen it be more than that but in busier urban environments it could be more. Our app for iPhone has a "location" option where you can search for Blue Collection Boxes and the last collection time is posted.
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Sure, the letter should reach its destination as long as it has the proper address and ZIP code. The only issue could be if the letter would need to be returned to you for some reason and you no longer are at the motel and there is nowhere to send the letter to. You don't need to put a return address on the letter to begin with. It's your own choice.
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Lisa, I'm not sure who is delivering what to the apartment cluster mailbox, or NDCBU as it is sometimes called. Usually if the small package (regardless of whether or not it has tracking) can fit into the mailbox the regular letter carrier will be delivering it as well. When I deliver to an apt complex I bring all of the mail even if it is a larger parcel. In larger city environments, a parcel post route carrier may be delivering the larger parcels. I hope this helps answer your question and thanks for the inquiry.
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