MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
Larry, congratulations on becoming a CCA for the USPS. It's not an easy position of being given different assignments daily that you possibly aren't familiar with and expected to perform like you are. I don't know of a trick to organizing the mail, but I'll explain what I do. Regarding the mail, when you pull it down from the carrier case, you may want to number the trays in delivery order and then load them in reverse order to the back of the truck. Put the highest numbered trays towards the back of the cargo area (closest to the driver) and the lowered numbered trays towards the liftgate in the cargo area. This is assuming you are driving an LLV and are on a walking route (park and loop). With regards to parcels, if they are small enough to be put in plastic trays, you may line them up in delivery order or at least keep ones of the same street together. For larger parcels I try to load them in by street (or section of street). I make it sound easy, but a large part of that is because I deliver the same route each day. If it was a new route, I would probably just keep the parcels together by street name. I understand that a lot of what I'm telling you is easier said than done, and with time you should become more efficient and familiar with the routes in your office. Be patient and work safely. Thanks for your question and it will be worth the wait to become a regular carrier.
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Boo, I have never heard of this happening where somebody can reverse delivery on an item that has tracking. My inkling would be that this is not allowed even if it were possible. The only way you would get the letter back is if it was refused at the destination or the address was invalid. You could call 800-ASK-USPS or go to your local Post Office but I don't think that you will get a different answer. Upon further review I went to ehow.com where there is a column written with the title "How to Retrieve a Letter Already Mailed Through the Post Office". The column mentions a form called an application for recall of mail and the steps to fill it out. Also if you go to USPS.com and lookup Package Intercept that may help you as well. You have asked a good question as it got me to do a little research to learn that this service does exist for a fee. The fee looks to be 11.50 per piece. Thanks for writing.
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It does seem like a mis-scan from what you've described, especially given the time stamp of the "available for pickup" scan and the fact that it doesn't even make sense. You could report the lost piece to your local post office. I don't know the procedure as to what happens from there especially if the item was not insured. Another option is to call 1-800-275-8777 (USPS). Thanks for writing.
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I am appalled by this story and others I've heard on this message board about strange things happening to the mail which are set in motion by people who have no right to do so. I hope that you will start to receive your mail soon. I don't know what happened to the undelivered mail. It's possible that the letter carrier submitted a "Moved Left No Address" form which would have your mail returned to the sender. Once this MLNA is canceled no mail will be returned to the sender and service should resume normally. Why would your neighbor do this to you and have you approached them about this? I'm not sure if a neighbor told me someone moved I would take their word for it.
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Rob F., the main customer service rep phone # for the USPS is 800-275-8777. Please advise them that you are having a delivery issue at your apt. building. They will likely just forward the comment/complaint to your delivery PO and I'm not sure what will happen from there. I'd hope that you would either see the mail service resume or get an explanation as to why the mail delivery has stopped to your unit when you are residing there. Is there any construction going on at your building that would restrict access to the mailboxes which I presume are located in the entry vestibule area of the apt. building. You could also leave a note in your mailbox explaining that you reside in the building in a specific apt. and you should be receiving mail. I don't know why mail delivery would be suspended form your building or just you with no clear explanation.
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I probably should have just deleted this question for being non-pertinent to the job of a mailman but I prefer not to delete any questions posted here. My request would be for people not to post a question here that is not germane to the profession of Mailman. Thank you.
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Mischa, I deleted one of your questions because it came up as a duplicate on this website. When we return from our routes, we put all of the outgoing (collected) mail in a dispatch area usually divided into flat, letters, parcels, priority, metered, stamped, etc. With regards to the prepaid shipping labels which is usually called Parcel Select Return Service I put the item in a separate area and our dispatch clerk knows what to do with it. I don't know when it is scanned at our post office. I would suspect that the package would be scanned at least in 1-2 days. Some packages which are being sent back as a return are transported by a 3rd party company that picks up those packages at our post office. Other packages are transported by the USPS back to the company where the package is being returned. I know when I pick it up from a customer as an outgoing return package I do not scan the item at all. I hope this helps but please keep checking USPS.com to track your package for any scans.
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