Ask a Mailman (City Letter Carrier) anything

1237 Questions

Last Answer on February 18, 2022

Can my mailman writes on my mail demanding to unlocked my mailbox?

Asked by Cj over 11 years ago

I am not sure what you mean by demanding to unlock your mailbox. How does he deliver mail to a locked mailbox? Is there a small slot in the box where they can put the mail through? I have that situation with a few boxes on the route I deliver but am always able to put the mail in the slot. I wouldn't ever write on the mail demanding that it be unlocked. If a box was too full or if it was too difficult to deliver to a locked box I would just not deliver it and bring it back to the PO explaining to a supervisor why the mail wasn't delivered.

814 Votes

My mother had a bill to mail, everything was in the envelope and it was stamped. Some time after 6pm, I walked down to the blue collection box and mailed it. She didn't seal the envelope. Can I ask the carrier to open the box and find the envelope?

Asked by L.Williams over 11 years ago

You may certainly ask a carrier to open the collection box, but I don't know if they will. I don't even have keys to open one of those boxes so it's possible the carrier you ask won't have access to the collection box. If you are able to have a carrier open the box, if there is a lot of mail in there, I don't know that they will take the time to go through it to find the bill you are looking for. Bring ID with you in case they want to match up the unsealed mail with your address. As I said, I don't know what response you will get from the letter carrier, but was just giving you some possibilities. It is also possible that the bill will get to the destination unsealed and all will be fine.

813 Votes

Just wondering how much a holiday actually delays mail; say Labor Day on a Monday. I work in medical records (requesting) and wanted to know if I should allow more than really just one day for the mail to arrive at the intended location.

Asked by Penny over 11 years ago

Penny, I don't think that a holiday delays the transport of mail through our network by much at all, but I don't really have much insight into this subject. I know our local post offices don't process any mail on holidays, however the processing and distribution centers might still be operating. I would always suggest allowing more than one day for mail to arrive at the intended location even if there was no holiday. This is just to make time for mis-delivered, mis-sorted, or delayed mail. The day after a holiday, we are often hammered with mail to deliver. It is the trade off for having a paid day off (which I'm not complaining about).

813 Votes

I sent an item in a Priority Mailing envelope, but the label I purchased online via PayPal was for Parcel Select. It was returned to me as "insufficient packaging". Does this mean I have to pay all that postage again? Thanks!

Asked by Charly over 11 years ago

Do you mean that the marking was "insufficient postage", not "insufficient packaging". If it was "insufficient postage", I'm pretty sure you would just have to pay the difference between the Parcel Select rate and the Priority Mail rate. What I'm not sure about is how you get credit for an already purchased postage label, if that's even possible. If you took this to the PO for some type of resolution, I question whether all of the clerks would know how to adjust the rate properly as the ability, care, and training of the SSAs (sales and service associates) seems to vary widely. Thanks for writing.

812 Votes

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I received a very important & personal letter. Our mail carrier, whom we have not yet met, left a congratulatory note. That was kind, but she wrote it in red ink directly on the envelope! I was surprised. Does the USPS employee handbook allow that?

Asked by Dalgety over 11 years ago

Another good question on this message board that I dont know the answer to. We rarely ever look at or are directed to a USPS employee handbook. I am sure it exists but don't know where it is at my PO. I am pretty sure my supervisor would have it at their desk or know where to find it. As far as writing a personal note directly on a letter, I would suggest that it not be done, but I can't say that it is against the rules. In general I don't think we should be making any comments or judgments about the mail that somebody receives. I'm not saying we don't talk about it internally but I wouldn't comment (in person or in writing) to the mail recipient or anybody else in public. That would be completely inappropriate. Please notice I don't use the word "illegal" here as I am not versed in the legality or disciplinary actions that are in play here, if any. The only time I would write directly on the mail is if I'm not familiar with the name of the recipient on a piece of mail that differs from the current residents that I know live at a particular address. In this case, I put a "?" next to the addressees name and deliver the letter. By doing this, the current residents can accept the letter or realize I wasn't sure if it was delivered correctly and leave it out for me the next day to return to the sender as "Attempted, Not Known." Thanks for writing.

812 Votes

Hi there,

I just sent out my rent check to my landlord and realized everything was correct except I wrote 362 Box Street rather than 462 Box Street. Will it still be delivered? Or should I cancel the check and resend?

Asked by AmandaB over 11 years ago

Amanda, I can't say for sure what will happen with your rent check that was misaddressed. If the letter carrier delivers both of those addresses on Box St. and is familiar with the names on their route, they may deliver the letter to where it is intended (meaning it will get to your landlord). It's also possible that different letter carriers deliver to those 2 addresses and the letter carrier at 362 Box St. will just deliver it to 362 Box St. or return the check to the sender (you) as "Attempted, Not Known". I would recommend not canceling the check and waiting several days to see if the landlord received the check. Is there a way to contact the landlord and tell them what you did and it's possible they will ask you to resend the check or wait a few days to see if they receive it? I say this also to maybe save you money because putting a stop payment on a check often has a fee associated with it.

812 Votes

I have been having problems with my postman for a year. He has peppered my dogs and I have complained numerous times what do i do now? Also he has put a fake notice to "tether my dogs." It has no official seal and the envelope is a blank oneisitreal?

Asked by Alex over 11 years ago

I am not sure why a postman would be spraying/peppering dogs without actually feeling or being threatened by dogs. We are told to just skip any residence that has loose dogs and notify the supervisor upon return to the PO as to why you didn't deliver the mail. It isn't uncommon for a postman to leave a note for a patron to contain the dogs or "fix your mailbox", etc. We do have more official notices that we can use to ask residents to rectify a situation which is preventing mail delivery, but I'm not sure how frequently they are used. The management in our office isnt terribly communicative with us about this, but I can't tell you what it is like at other Post Offices.

812 Votes

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Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

Can my mailman writes on my mail demanding to unlocked my mailbox?

My mother had a bill to mail, everything was in the envelope and it was stamped. Some time after 6pm, I walked down to the blue collection box and mailed it. She didn't seal the envelope. Can I ask the carrier to open the box and find the envelope?

Just wondering how much a holiday actually delays mail; say Labor Day on a Monday. I work in medical records (requesting) and wanted to know if I should allow more than really just one day for the mail to arrive at the intended location.

I sent an item in a Priority Mailing envelope, but the label I purchased online via PayPal was for Parcel Select. It was returned to me as "insufficient packaging". Does this mean I have to pay all that postage again? Thanks!

Also on Jobstr...

I received a very important & personal letter. Our mail carrier, whom we have not yet met, left a congratulatory note. That was kind, but she wrote it in red ink directly on the envelope! I was surprised. Does the USPS employee handbook allow that?

Hi there,

I just sent out my rent check to my landlord and realized everything was correct except I wrote 362 Box Street rather than 462 Box Street. Will it still be delivered? Or should I cancel the check and resend?

I have been having problems with my postman for a year. He has peppered my dogs and I have complained numerous times what do i do now? Also he has put a fake notice to "tether my dogs." It has no official seal and the envelope is a blank oneisitreal?

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

Can my mailman writes on my mail demanding to unlocked my mailbox?

My mother had a bill to mail, everything was in the envelope and it was stamped. Some time after 6pm, I walked down to the blue collection box and mailed it. She didn't seal the envelope. Can I ask the carrier to open the box and find the envelope?

Just wondering how much a holiday actually delays mail; say Labor Day on a Monday. I work in medical records (requesting) and wanted to know if I should allow more than really just one day for the mail to arrive at the intended location.

I sent an item in a Priority Mailing envelope, but the label I purchased online via PayPal was for Parcel Select. It was returned to me as "insufficient packaging". Does this mean I have to pay all that postage again? Thanks!

Also on Jobstr...

I received a very important & personal letter. Our mail carrier, whom we have not yet met, left a congratulatory note. That was kind, but she wrote it in red ink directly on the envelope! I was surprised. Does the USPS employee handbook allow that?

Hi there, I just sent out my rent check to my landlord and realized everything was correct except I wrote 362 Box Street rather than 462 Box Street. Will it still be delivered? Or should I cancel the check and resend?

I have been having problems with my postman for a year. He has peppered my dogs and I have complained numerous times what do i do now? Also he has put a fake notice to "tether my dogs." It has no official seal and the envelope is a blank oneisitreal?

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Hi there,

I just sent out my rent check to my landlord and realized everything was correct except I wrote 362 Box Street rather than 462 Box Street. Will it still be delivered? Or should I cancel the check and resend?