Ask a Mailman (City Letter Carrier) anything

1237 Questions

Last Answer on February 18, 2022

I live in Midtown West, in an apartment building with 10 units. When I first moved in, I received mail, but about one month later, my mail delivery stopped. When I've called to PO, mail delivery resumes for a few weeks but then stops. Help!

Asked by Rob F. over 11 years ago

Rob F., the main customer service rep phone # for the USPS is 800-275-8777. Please advise them that you are having a delivery issue at your apt. building. They will likely just forward the comment/complaint to your delivery PO and I'm not sure what will happen from there. I'd hope that you would either see the mail service resume or get an explanation as to why the mail delivery has stopped to your unit when you are residing there. Is there any construction going on at your building that would restrict access to the mailboxes which I presume are located in the entry vestibule area of the apt. building. You could also leave a note in your mailbox explaining that you reside in the building in a specific apt. and you should be receiving mail. I don't know why mail delivery would be suspended form your building or just you with no clear explanation.

876 Votes

I received a very important & personal letter. Our mail carrier, whom we have not yet met, left a congratulatory note. That was kind, but she wrote it in red ink directly on the envelope! I was surprised. Does the USPS employee handbook allow that?

Asked by Dalgety almost 12 years ago

Another good question on this message board that I dont know the answer to. We rarely ever look at or are directed to a USPS employee handbook. I am sure it exists but don't know where it is at my PO. I am pretty sure my supervisor would have it at their desk or know where to find it. As far as writing a personal note directly on a letter, I would suggest that it not be done, but I can't say that it is against the rules. In general I don't think we should be making any comments or judgments about the mail that somebody receives. I'm not saying we don't talk about it internally but I wouldn't comment (in person or in writing) to the mail recipient or anybody else in public. That would be completely inappropriate. Please notice I don't use the word "illegal" here as I am not versed in the legality or disciplinary actions that are in play here, if any. The only time I would write directly on the mail is if I'm not familiar with the name of the recipient on a piece of mail that differs from the current residents that I know live at a particular address. In this case, I put a "?" next to the addressees name and deliver the letter. By doing this, the current residents can accept the letter or realize I wasn't sure if it was delivered correctly and leave it out for me the next day to return to the sender as "Attempted, Not Known." Thanks for writing.

875 Votes

Hello-
Just wondering about mailing UPS or FEDEX,and if they still stamp the city name on the envelope before it is sent out like the regular mail is done? In case you wanted to mail someone,but not wanting them to know what city it is coming from?

Asked by DwB44 almost 12 years ago

I don't believe that UPS or FEDEX do any type of stamping on their envelopes or parcels like the USPS does when processing the mail. I do know that both companies have very good tracking services for each item so the recipient can tell what facilities the item went through before being delivered to them. When they receive what you sent to them, they can likely go online with the item tracking # and find out how the item traveled from you to them. Thanks for writing.

874 Votes

How often do mailman empty out the big blue usps boxes they have outside usually in every street in the neighborhood?

Asked by Leora over 11 years ago

Those are known as collection boxes and on the label which is usually inside the pull-down lid or outside the lid is a schedule of the pick-ups from the box. It is usually 1-2 times per day in the office where I work in suburban Long Island, NY. I've rarely seen it be more than that but in busier urban environments it could be more. Our app for iPhone has a "location" option where you can search for Blue Collection Boxes and the last collection time is posted.

874 Votes

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If I have a mailbox that is posted to the side of my house and does not come with a red flag. How do I let the post man know that I have outgoing mail? It never gets picked up...

Asked by JMac over 11 years ago

I presume there are days when you receive no mail and therefore the letter carrier doesn't even stop at your house and wouldn't see your outgoing mail. If you had incoming mail, please make sure your outgoing mail is visible and then should be taken. On days where you have no incoming mail and no flag to alert the letter carrier that you have outgoing mail, I'm not sure how to let them know to stop and pickup your letters. I suggest making the mail visible from a distance (like possibly sticking out of the mailbox) so when they walk/drive by your house it can be spotted and picked up. To be honest though, some letter carriers may not even look at the mailbox if there is nothing to deliver to a certain address. I'm not saying this is correct, but I don't want to speak for fellow letter carriers who vary widely in their quality of work. Thank you for writing.

874 Votes

how many hours do u worked per week

Asked by kelsey over 11 years ago

I am a full-time regular city carrier so I usually work 40 hrs/wk. This is comprised of 5 8-hour days. We are off my on Sundays and then one day during the week or Saturday. There is ample opportunity to work overtime in the office where I am assigned. We usually have the option to accept it or refuse the overtime, except during periods of short staffing when extra work is sometimes mandated by management.

874 Votes

Hi there,

I just sent out my rent check to my landlord and realized everything was correct except I wrote 362 Box Street rather than 462 Box Street. Will it still be delivered? Or should I cancel the check and resend?

Asked by AmandaB over 11 years ago

Amanda, I can't say for sure what will happen with your rent check that was misaddressed. If the letter carrier delivers both of those addresses on Box St. and is familiar with the names on their route, they may deliver the letter to where it is intended (meaning it will get to your landlord). It's also possible that different letter carriers deliver to those 2 addresses and the letter carrier at 362 Box St. will just deliver it to 362 Box St. or return the check to the sender (you) as "Attempted, Not Known". I would recommend not canceling the check and waiting several days to see if the landlord received the check. Is there a way to contact the landlord and tell them what you did and it's possible they will ask you to resend the check or wait a few days to see if they receive it? I say this also to maybe save you money because putting a stop payment on a check often has a fee associated with it.

874 Votes

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I live in Midtown West, in an apartment building with 10 units. When I first moved in, I received mail, but about one month later, my mail delivery stopped. When I've called to PO, mail delivery resumes for a few weeks but then stops. Help!

I received a very important & personal letter. Our mail carrier, whom we have not yet met, left a congratulatory note. That was kind, but she wrote it in red ink directly on the envelope! I was surprised. Does the USPS employee handbook allow that?

Hello-
Just wondering about mailing UPS or FEDEX,and if they still stamp the city name on the envelope before it is sent out like the regular mail is done? In case you wanted to mail someone,but not wanting them to know what city it is coming from?

How often do mailman empty out the big blue usps boxes they have outside usually in every street in the neighborhood?

Also on Jobstr...

If I have a mailbox that is posted to the side of my house and does not come with a red flag. How do I let the post man know that I have outgoing mail? It never gets picked up...

how many hours do u worked per week

Hi there,

I just sent out my rent check to my landlord and realized everything was correct except I wrote 362 Box Street rather than 462 Box Street. Will it still be delivered? Or should I cancel the check and resend?

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

I live in Midtown West, in an apartment building with 10 units. When I first moved in, I received mail, but about one month later, my mail delivery stopped. When I've called to PO, mail delivery resumes for a few weeks but then stops. Help!

I received a very important & personal letter. Our mail carrier, whom we have not yet met, left a congratulatory note. That was kind, but she wrote it in red ink directly on the envelope! I was surprised. Does the USPS employee handbook allow that?

Hello-Just wondering about mailing UPS or FEDEX,and if they still stamp the city name on the envelope before it is sent out like the regular mail is done? In case you wanted to mail someone,but not wanting them to know what city it is coming from?

How often do mailman empty out the big blue usps boxes they have outside usually in every street in the neighborhood?

Also on Jobstr...

If I have a mailbox that is posted to the side of my house and does not come with a red flag. How do I let the post man know that I have outgoing mail? It never gets picked up...

how many hours do u worked per week

Hi there, I just sent out my rent check to my landlord and realized everything was correct except I wrote 362 Box Street rather than 462 Box Street. Will it still be delivered? Or should I cancel the check and resend?

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Hello-
Just wondering about mailing UPS or FEDEX,and if they still stamp the city name on the envelope before it is sent out like the regular mail is done? In case you wanted to mail someone,but not wanting them to know what city it is coming from?

Hi there,

I just sent out my rent check to my landlord and realized everything was correct except I wrote 362 Box Street rather than 462 Box Street. Will it still be delivered? Or should I cancel the check and resend?