MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
It doesnt sound too common to me though it doesn't surprise me at all when I hear this story. If a carrier has an item that needs a signature or needs to be handed to someone personally then they should make an attempt to ring the bell or knock on the door. If you live in an area where snow or ice would prevent them from getting to your door then it is appropriate to leave the PS Form 3849 in your mailbox. Sometimes the carriers are too lazy or under a lot of time pressure to get done so they may cut corners when it's time consuming to go to one's door. This is not a legitimate excuse, but I'm not surprised by what happens. In my office we are pretty short staffed as of late and I see quite a bit of mail not getting delivered correctly or in a timely fashion. It's pretty pathetic if you ask me. The rough winter in the Northeastern US with a lot of snow, etc. doesn't help matters. On a side note, I'm not a fan of your user name as it denotes profanity which is not very classy. Just my opinion, of course.
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It doesn't make sense why a USPS letter carrier would put a question mark on one of the envelopes that is identical to the first one. It's common for people to get multiple letters from the same company. I would only put a question mark on the envelope if I wasn't sure if the name on the envelope was correct for the address it is to be delivered to. In your example, I don't think I'd put a question mark on either piece of mail. Also, if other mail to your address has your name on it, I don't see any reason for the question mark. If it only happens once or twice I wouldn't think about it. If it happens each month and it concerns you, you could cal the local PO and talk to the delivery supervisor to see if they have any insight.
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I don't know if this would work and I generally don't like customers doing this but you could possibly find your letter carrier on their route earlier in the day and ask for it. Please understand that your mail could be somewhere not easily accessible in the delivery vehicle and the letter carrier may not want to make the effort to get it out for you. I rarely have anybody ask me for their mail early so I can't tell you how I would handle it. Is your mail that important that you can't wait until you return from holiday travel to retrieve it? Many people go days without taking in their mail from the mailbox. My recommendation would be to not ask for your mail early but it wouldn't hurt to try if it is that important to you. Happy Thanksgiving and travel safely.
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You should be able to scan the 3849 if you choose the attempted function. At least this is how it works on the older scanners. If the "delivered" function is chosen then the 3849 (reverse) is scanned. The only change I noticed recently was having to put the 3849 bar coded # in the scanner on the "attempted" function. This allows the recipient to just type in the 3849 # when requesting re delivery. It is an extra step but if you are a city carrier, time=money.
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I'm not sure why a mailman would want to refuse delivery to a rural mailbox if the lid is open. Most of the ones I see just have flip down lids which aren't secure or they have no lids at all and may have broken off over the years. I don't know the exact rules of what condition a rural mailbox must be in to receive mail. I suppose if the carrier felt the mail wasn't secure they could refuse delivery until the condition of the rural mailbox is rectified. I've never refused to deliver mail due to an open mailbox, but then again, I'd rather deliver the mail then have to bring it back to the PO and re-attempt delivery on a subsequent day. Thanks for your question.
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I think it should be 2-3 days for First Class Mail from California to Arizona. Our mail transportation is pretty reliable when it comes to meeting our delivery service goals as long as the mail isn't missorted or misdelivered.
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Was there a key to the parcel locker in your mailbox? That would indicate as to where you should go to retrieve your parcel. If there is no key in your mailbox to access the parcel locker, then I'm not sure where your parcel would be. I'd speak with the letter carrier who serves your route or a delivery supervisor at the PO where the mail is delivered from. I don't have a lot of faith in tracking down parcels that are misdelivered or said that they are somewhere and they aren't. Sometimes it may show up in a day or two, but I don't know why it would show as delivered to a parcel locker and now you can't find it. I hope your package shows up.
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