MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
I dont know what you can do for sure to stop the owner's mail from being delivered to your unit if it has your apt # on it. Your neighbor may have contacted some companies to get them to change it, but I imagine names and addresses are often sold from one company to the next which results in the wrong address being distributed to other mailers. You can put a note in your mailbox saying "please only deliver mail for (insert your name(s) here" and that may stop your neighbors mail from being delivered to you. You are correct that it is your neighbors responsibility to advise senders of their correct address if the want to receive their mail.
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Was there a key to the parcel locker in your mailbox? That would indicate as to where you should go to retrieve your parcel. If there is no key in your mailbox to access the parcel locker, then I'm not sure where your parcel would be. I'd speak with the letter carrier who serves your route or a delivery supervisor at the PO where the mail is delivered from. I don't have a lot of faith in tracking down parcels that are misdelivered or said that they are somewhere and they aren't. Sometimes it may show up in a day or two, but I don't know why it would show as delivered to a parcel locker and now you can't find it. I hope your package shows up.
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If you are referring to the forever stamps which are bought in a SSK (sales and service kiosk) which come in sheets of 10 for 4.90 and then are printed out on what looks like stickers there is no information on that scan that I'm aware of. I realize it has a code that looks like it is scannable. If you purchase postage to mail a package the label that is printed out to put on the package does have a scannable USPS tracking # which can be used with the Track function on the iphone USPS app. Thanks for the question and I do buy stamps from the SSK myself. It is so easy to use.
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I don't know the answer to that. I can't imagine that there are too many situations to get into conflict with a customer. I would usually walk away from most situations that could get out of hand. Anyhow, they shouldn't threaten to stop the mail because of the "words" unless there was a physical threat made by you, which it doesn't sound like. If, by chance, you notice mail not being delivered, you could contact a delivery supervisor or Postmaster or manager to tell them what happened and ask why you didn't receive mail when you were supposed to. I hope that cooler heads prevail. I have a few jerky customers that I deliver mail too, but I don't let it bother me. They continue to get the exact same quality service as everybody else I deliver mail to. I hope that cooler heads prevail in your situation and that the mail service isn't interrupted. Thanks for writing with your q.
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I usually will continue to deliver the mail as long as the mail can be sheltered from the rain and other elements and hope that the customer will fix the mailbox in a reasonable amount of time. Some letter carriers will not deliver the mail to a mailbox that has fallen to the ground or is broken in some way. I suppose that is their option. If the mail isn't being delivered, it is likely being held at the PO for a certain amt of time (I don't know how long). You can probably go and pick it up there as long as you present identification that matches your address and if the clerk can find the mail that is being held.
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I believe it would be okay to write in a mailbox the number of the address in case it wasn't clear. They shouldn't be writing much else either on or or in the mailbox. This is my opinion and don't know the rules about this. As a letter carrier, my main frustration in delivering mail on a route I'm not familiar with is a missing house number. I have written numbers inside the lid of a mailbox in the past, but it was with a pen and hard to discern on dark metal. I don't think the name of the occupant should be written on the box by the letter carrier.
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I don't know but my guess would be 6 months or less. I don't know if there is still a test that needs to be taken to be hired as a City Carrier Assistant and how frequently the test is given. Many years ago, this exam wasn't given too frequently. Now I hear nothing about it so maybe it's an ongoing hiring process, where they are continuously hiring and training. From what I hear anecdotally, and what I personally see in my workplace we defintitely could use some new hires. It seems the demand for letter carriers exists, but the hiring of qualified candidates who make it through probation isn't keeping pace with that demand. Good luck to you!
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