MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
When a route goes up for bid due to a vacancy, it is usually first offered in the office or city (if there are multiple stations combined into one bidding unit). If nobody bids that assignment and there are no unassigned regular letter carriers in the bidding unit, the assignment might be posted as available through the eReassign system. This is the way that letter carriers can move between districts.
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In most apartments, just like houses, mail is delivered 6 days week (every day except Sundays and Holidays). If there is outgoing mail, it should be taken at that same time. Many apartment cluster boxes have a slot for outgoing mail. If not, the mail should be deposited in a blue collection box which are at the Post Office or in the street in various locations. With regards to asking a mail lady to sell you stamps, you can ask but we aren't required to carry stamps as city letter carriers. I carry a few with that I purchase with my own money and will put them on envelopes if someone has short-paid the postage or if they need a stamp. Sometimes I'll ask them for the money, sometimes I won't. The whole scenario doesn't happen too often. I am a stickler for the proper postage being affixed to mail so I sometimes I won't accept a letter with insufficient postage and leave a note or write on the envelope that add'l postage is required.
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Tina, when I get a question like this it disturbs me because I have to think it wasn't an innocent error that the item was scanned as "delivered" but no notice was left nor was the item. As an aside, if a notice was left, the package would have been scanned as "attempted". It could've been an error, but I will explain why I think it may not have been. When the packages arrive at our PO in the AM, they are all scanned as "arrival at unit". Then, at the end of the work day, our supervisors are supposed to make sure that each item has an additional scan such as "attempted" or "delivered" or "business closed", etc. I know at our office that if they can't find the parcel as accidentally left behind in the office they may assume the parcel was delivered and enter it as such. Amazon specifically wants their items delivered the day they arrive at the destination PO. In a way this is falsifying and undermining the integrity of our scanning system. I won't say this happens to many items nor do I know if it's widespread. Hopefully what I described above is what happened with your package and it should be delivered on the following delivery day.
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I don't know if they can do that, but I would do it if it weren't clearly posted on the house or on the mailbox. This is important so that the letter carrier can deliver the mail properly. I am very big on communication so that anybody can fill in on any route and deliver the mail properly. As far as marking the house number on the outside of the mailbox, I don't know that it is necessary. A sticker on the inside lid or inside the box that clearly states a house number should be fine.
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You should be able to scan the 3849 if you choose the attempted function. At least this is how it works on the older scanners. If the "delivered" function is chosen then the 3849 (reverse) is scanned. The only change I noticed recently was having to put the 3849 bar coded # in the scanner on the "attempted" function. This allows the recipient to just type in the 3849 # when requesting re delivery. It is an extra step but if you are a city carrier, time=money.
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David, i don't know the answer to resolving that issue, but it does seem wrong for the carrier to leave the package at your apt. door if you don't feel it is safe for that to be done. You are saying there is now an office? Do you mean an apt. rental office that would accept your parcels is available? Maybe a sign could be said to leave packages at the rental office. I don't know that your letter carrier would do that. Finally, your letter carrier is correct (at least from the perspective where I work) that we are just to leave Amazon parcels at any address and not scan it "attempted". We scan it delivered even if they are on a vacation hold and then we hold the parcel at the PO until delivery to this address has resumed. This doesn't make sense if you live in area where a secure place to leave a parcel isn't available. Another option may be to rent a PO Box for your parcel deliveries but that requires time and an additional cost. Thanks for writing.
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It doesnt sound too common to me though it doesn't surprise me at all when I hear this story. If a carrier has an item that needs a signature or needs to be handed to someone personally then they should make an attempt to ring the bell or knock on the door. If you live in an area where snow or ice would prevent them from getting to your door then it is appropriate to leave the PS Form 3849 in your mailbox. Sometimes the carriers are too lazy or under a lot of time pressure to get done so they may cut corners when it's time consuming to go to one's door. This is not a legitimate excuse, but I'm not surprised by what happens. In my office we are pretty short staffed as of late and I see quite a bit of mail not getting delivered correctly or in a timely fashion. It's pretty pathetic if you ask me. The rough winter in the Northeastern US with a lot of snow, etc. doesn't help matters. On a side note, I'm not a fan of your user name as it denotes profanity which is not very classy. Just my opinion, of course.
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