MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
It sounds suspicious or odd that your letter carrier is speeding past your house and skipping delivery with nothing apparent to block their access to your mailbox. It could be that you have no mail addressed to your house that day, but you would know better than me if you should be getting a delivery daily. I would call or somehow contact your local post office and ask to speak with a delivery supervisor or manager and mention it to them. Out of 6 delivery days a week, I would guess about 4 of them have some type of mailing that goes to each address which I service. I can't say it's the same for your town. It is also a bit strange that when you have another mail carrier they deliver the mail.
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There is no regular mail delivery on New Year's Day.
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Yes, it's a regular work day for the USPS on the Friday after Thanksgiving. I'm not sure how busy of a day it is, but the online shopping business has been a boom for us so the days following Thanksgiving through Christmas are usually an endless flow of packages to deliver.
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It depends on each Post Office and how soon their mail is sorted and the letter carriers can load their delivery vehicles and start delivery. At the PO where I work mail is delivered as early as 9:15 AM and as late as 6:30 PM. The evening time can be even later if we are short-staffed. I've heard stories about letter carriers at other offices delivering later than that due to staffing shortages. If I were to work a regular schedule and everything went according to plan, I'd be delivering between 09:40 AM and 3:30 PM.
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It doesnt sound too common to me though it doesn't surprise me at all when I hear this story. If a carrier has an item that needs a signature or needs to be handed to someone personally then they should make an attempt to ring the bell or knock on the door. If you live in an area where snow or ice would prevent them from getting to your door then it is appropriate to leave the PS Form 3849 in your mailbox. Sometimes the carriers are too lazy or under a lot of time pressure to get done so they may cut corners when it's time consuming to go to one's door. This is not a legitimate excuse, but I'm not surprised by what happens. In my office we are pretty short staffed as of late and I see quite a bit of mail not getting delivered correctly or in a timely fashion. It's pretty pathetic if you ask me. The rough winter in the Northeastern US with a lot of snow, etc. doesn't help matters. On a side note, I'm not a fan of your user name as it denotes profanity which is not very classy. Just my opinion, of course.
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I am not sure how the global express guaranteed product works. I am not sure if there is a database that the USPS uses to know this. The transportation and delivery is provided by FedEx Express so it's possible they also know that the address was wrong. Hopefully you will get the document back, but I'm not sure that you qualify for a refund. That information can be find on the website about.usps.com and do a search for money-back guarantee for GXG.
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I don't know if this would work and I generally don't like customers doing this but you could possibly find your letter carrier on their route earlier in the day and ask for it. Please understand that your mail could be somewhere not easily accessible in the delivery vehicle and the letter carrier may not want to make the effort to get it out for you. I rarely have anybody ask me for their mail early so I can't tell you how I would handle it. Is your mail that important that you can't wait until you return from holiday travel to retrieve it? Many people go days without taking in their mail from the mailbox. My recommendation would be to not ask for your mail early but it wouldn't hurt to try if it is that important to you. Happy Thanksgiving and travel safely.
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