MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
I don't have an answer as to what the procedure is if the carrier can't deliver the mail because someone is parked in the loading zone of a building. I agree that the carrier should not be harassing anybody re: this. As far as I know they do have the right to not deliver the mail if there is no safe place for them to park their delivery vehicle. They could mention to the tenants or bldng/office managers as to the reason there may not have been delivery on a previous day, but I believe this can be done in a civil/professional manner. Is the building staff not enforcing the loading zone policy? I rarely deliver mail to an office building but I can see how it may be aggravating when a designated loading zone or short term parking policy isn't adhered to. Either way, nobody deserves harassment in my opinion.
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I don't know the answer to this question. I can only speculate as to what I might do if I was a letter carrier who was emptying out a collection box and approached by someone asking to intercept their mail. I'll let you know that the times posted on the mailbox are the "earliest" time that mail will be collected from that box. It could be a later time than is posted so you could be waiting awhile for the mailbox collection personnel. If someone could prove to me who they were (with ID) or I personally knew them and could easily find their mail, I'd probably give it back to them. Sometimes the collection boxes near a post office are pretty full and it would be too time consuming to look through it for a couple of letters that somebody wants intercepted. I'm sure there is other personnel who wouldn't return it to you under any circumstances, which is why I can't give you a definitive answer.
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I will certainly tell you my experience, but keep in mind that everybody is different in how they handle a job and how hard they want to work and under what conditions. To sum up before I get into the details, I really like the job a lot, but the management and some co-workers aren't so great. When you first start out as a letter carrier, you will likely be a CCA , a city carrier asst, which doesn't guarantee you too many hrs/week, lower pay ($15.50/hr apprx) and minimal benefits. As time goes on and others retire or leave the USPS for various reasons you'd become a FT regular letter carrier with a guarantee of 40 hrs/wk minimum plus health, retirement, paid time off benefits. The pro of the job for me is that you get decent pay and benefits and security for a job that requires a low amt of education (though I do have a college degree), exercise on walking routes and much of the day (apprx 6 hours) away from the office not having to deal with co-workers or management who can be vile or aggravating. There are some very nice people I work with. I generally just see my co-workers for a couple of hours in the AM and maybe 10-20 minutes before we go home at apprx 4:30 PMG. Over the years I've had some health issues which required extended absences. While I can't say the employer was great to deal with during the absence I didn't worry about losing my job and was paid for some of the time I was out (using paid sick leave). Depending on where you work geographically, weather can be issue and you need to be prepared to be outside for many hours per day. The staffing at my office has been a bit low for awhile and there is a lack of quality workers replacing them. This has resulted in a lot of Overtime work available (a good thing or me), but also a lot of mandatory work even for those who don't want it (not so good). It's also difficult to get time off unless you have a vacation block picked out. I also happen to be a bit of a perfectionist with regards to delivering mail accurately and this job works well with my organizational skills. From my experience, more people like to be negative about the job than positive. I understand some of their complaints and feelings, but I choose to be positive and grateful for what I have and not dwell on the little stuff. I tune out then negativity the best I can and do my job. Good luck to you and please ask any more specific questions if you have them.
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I am not sure I can exactly answer your question properly. If the mail has already been sent, I don't know of any way to change the apt. number to the correct one. You can contact the sender so if they mail you anything in the future that they should address it with your correct apt. number. Since it seems like the mail has already been sent, you could leave a note on the mailbox of the apt. to where the mail was sent or you could could contact the post office to tell them there may be a piece of mail incorrectly addressed to another apt. # and that it should go to the mailbox that belongs to you. I don't know if either scenario will help as it probably depends on the willingness of your "neighbor" or the personnel at the USPS to assist you. I hope you get the mail you are waiting for.
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I'm not sure why a mailman would want to refuse delivery to a rural mailbox if the lid is open. Most of the ones I see just have flip down lids which aren't secure or they have no lids at all and may have broken off over the years. I don't know the exact rules of what condition a rural mailbox must be in to receive mail. I suppose if the carrier felt the mail wasn't secure they could refuse delivery until the condition of the rural mailbox is rectified. I've never refused to deliver mail due to an open mailbox, but then again, I'd rather deliver the mail then have to bring it back to the PO and re-attempt delivery on a subsequent day. Thanks for your question.
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I don't know the answer to this. My guess is as long as it isn't being held in customs for further inspection, then it should clear in a couple of days. When I see items from overseas that is postmarked it seems that it took 7-10 days total from when it was mailed. I'm just going on observation here and don't have any inside knowledge on what the goal is to clear international packages for delivery.
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I don't know the answer to that. I can't imagine that there are too many situations to get into conflict with a customer. I would usually walk away from most situations that could get out of hand. Anyhow, they shouldn't threaten to stop the mail because of the "words" unless there was a physical threat made by you, which it doesn't sound like. If, by chance, you notice mail not being delivered, you could contact a delivery supervisor or Postmaster or manager to tell them what happened and ask why you didn't receive mail when you were supposed to. I hope that cooler heads prevail. I have a few jerky customers that I deliver mail too, but I don't let it bother me. They continue to get the exact same quality service as everybody else I deliver mail to. I hope that cooler heads prevail in your situation and that the mail service isn't interrupted. Thanks for writing with your q.
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