MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
It doesn't make sense why a USPS letter carrier would put a question mark on one of the envelopes that is identical to the first one. It's common for people to get multiple letters from the same company. I would only put a question mark on the envelope if I wasn't sure if the name on the envelope was correct for the address it is to be delivered to. In your example, I don't think I'd put a question mark on either piece of mail. Also, if other mail to your address has your name on it, I don't see any reason for the question mark. If it only happens once or twice I wouldn't think about it. If it happens each month and it concerns you, you could cal the local PO and talk to the delivery supervisor to see if they have any insight.
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The mail will still likely make it to your address in the USA, but the proper addressing format would be to have the bottom line read the country of destination. The ZIP should go on the same line as City and State. The Street (or PO Box) should go on the line above City, State, and ZIP code.
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If you are referring to the forever stamps which are bought in a SSK (sales and service kiosk) which come in sheets of 10 for 4.90 and then are printed out on what looks like stickers there is no information on that scan that I'm aware of. I realize it has a code that looks like it is scannable. If you purchase postage to mail a package the label that is printed out to put on the package does have a scannable USPS tracking # which can be used with the Track function on the iphone USPS app. Thanks for the question and I do buy stamps from the SSK myself. It is so easy to use.
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Your postal carrier shouldn't be misdelivering the mail at all. We all make mistakes but it shouldn't be a regular occurrence as you imply happens with your neighbor's mail coming to you. I think it's nice of you to bring it to your neighbor but you certainly don't have to. It is not rude whatsoever to leave the mail in your mailbox so the carrier can see it and hopefully deliver it correctly. I know you may not feel comfortable leaving a note in your mailbox with the incorrectly delivered mail stating that this is a regular occurrence and please be more careful with your delivery, but this type of note would be entirely appropriate. I care so much about delivering properly that I appreciate it when a customer tells me about an errant delivery or leaves the letter in their mailbox to be re-delivered. I wish all of my co-workers felt the same way. Some do and some don't. Thanks for your question.
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You should be able to scan the 3849 if you choose the attempted function. At least this is how it works on the older scanners. If the "delivered" function is chosen then the 3849 (reverse) is scanned. The only change I noticed recently was having to put the 3849 bar coded # in the scanner on the "attempted" function. This allows the recipient to just type in the 3849 # when requesting re delivery. It is an extra step but if you are a city carrier, time=money.
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I am not sure of the legality of this, but I know I would never get involved in such a situation. I wouldn't get mail from one address and give the mail to another person especially if it had a random name. It all sounds too fishy to me. When I'm delivering the mail if I see a name that I'm familiar with but the address is not right I will sometimes deliver it to the correct address. An example that I see but am not comfortable with is one customer gets what looks like beer purchase rebate checks sent to his neighbor's house with a slightly altered last name. If I recognize this mail I will deliver to the person whose name is on the envelope. The customer has never approached me to do this and I would never have any apologies if the rebate check was delivered as addressed (to a neighbor) and disappeared. Again, it's something I would never want to be involved with because it sounds fishy and if I am not working I can't control what happens to an intentionallay misaddrressed or misnamed piece of mail. If you work something out with your neighbor that's another story which I don't need to know about. Thanks for writing.
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Jason, I'm no expert on the rules and regulations with reference to our union contract (NALC/USPS National Agreement), but I can give you my take on it and anecdotal experience. I feel that if the supervisor hasn't scheduled you before you left work on your previous work day to work your day off you have zero obligation to answer the phone or to come to work. I would probably recommend not even responding if you feel that there will be a conflict if you refuse to go to work. It makes perfect sense that you already had other plans, you are away for the day, had a MD's appt, etc, and you can't come to work. Just to be sure, you never have to tell mgmt what you were doing on your day off. My anecdotal experience is that nothing can be done with regards to discipline for not answering the phone or going to work on your NS day if you haven't been previously scheduled or mandated. I've never heard of an attempt to discipline someone for this.
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