Ask a Mailman (City Letter Carrier) anything

1236 Questions

Last Answer on February 18, 2022

I live in Midtown West, in an apartment building with 10 units. When I first moved in, I received mail, but about one month later, my mail delivery stopped. When I've called to PO, mail delivery resumes for a few weeks but then stops. Help!

Asked by Rob F. almost 10 years ago

Rob F., the main customer service rep phone # for the USPS is 800-275-8777. Please advise them that you are having a delivery issue at your apt. building. They will likely just forward the comment/complaint to your delivery PO and I'm not sure what will happen from there. I'd hope that you would either see the mail service resume or get an explanation as to why the mail delivery has stopped to your unit when you are residing there. Is there any construction going on at your building that would restrict access to the mailboxes which I presume are located in the entry vestibule area of the apt. building. You could also leave a note in your mailbox explaining that you reside in the building in a specific apt. and you should be receiving mail. I don't know why mail delivery would be suspended form your building or just you with no clear explanation.

587 Votes

I recently moved and started giving people my new address. Do I need to tell my mailman my name so he can deliver my mail or will he deliver it because it has the correct address

Asked by Linda over 10 years ago

Linda, generally if a letter carrier sees a new name at an address he will deliver the mail without any notifcation from the new resident. This is especially true if the letter carrier knows that a previous owner or tenant has moved out. If you are moving in with someone, the letter carrier also should be delivering the mail anyway. Sometimes if I see a new name at an address and I'm not sure if it is correct I will put a question mark next to the name on the envelope and deliver the mail. If I don't get the mail returned with a message on it saying "person doesn't live here", then I will know that the new name at that address is valid. That being said, it wouldn't hurt to leave a notice by your mailbox or to tell the letter carrier that your name is valid at the new address. I don't think it is necessary, but I know I would never mind getting a personal confirmation of a new resident having moved in somewhere. Thanks so much for writing.

587 Votes

Is there a bathroom on your mail truck? I mean with a full day of work don't you have to go?

Asked by Sally over 9 years ago

Great question and you are correct about having to use the bathroom during the course of the delivery day. We don't have a bathroom in the postal vehicle, though that would be a nice touch. When I need to use a bathroom, I usually drive to an office building, gas station, or library near the route where I deliver. I also deliver mail to a dentist's office so I can use their toilet when the office is open. The next method some will find gross, but I wouldn't necessarily agree. Some males carry around bottles with them and will discreetly urinate in them and then dump out the contents when they get a chance. It's pretty easy to do in the environment I work as there aren't many people around and one can go inside the back of the postal vehicle for privacy. It's also a good idea to carry hand sanitizer or handi-wipes for use after urinating. As far as what woman do, I'm pretty sure it's not that simple and they must usually find a facility to use.

586 Votes

Can a mailman still find your house without a house number as long as they have the street name?

Asked by Candi over 10 years ago

Most of the time I would say the mailman could find a house without a house number, but it is highly recommended that you have the number posted somewhere on the house, painted on the curb, or on the mailbox. I would never assume that the house could be found without a visible number posted. I rarely come across the situation where I can't find a house number, but if I did the method I would use would be to find an adjacent house (and hopefully that has a number visible) and then add or subtract 2 (the normal interval) to figure out the house number without a visible number. Now that I think of it you may have been asking if I have a name of a resident plus a street name, but no street number, could I find the house. The answer would be "possibly". If the mailman was familiar with the names on the street they could probably deliver the mail to the right house. Again, I would never assume that mail will get to the correct destination without a complete and proper address. Thanks for writing in.

586 Votes

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I asked the question 4 days ago about having tickets delivered to my neighbors. If I approached my mailman about helping me would he be offended? How often are you approached by people asking you for favors, etc?

Asked by mandm about 10 years ago

I remember your question about having tickets delivered to your neighbors and asking if you could ask the mailman to deliver them your house or some type of favor. I am rarely asked for any type of favor like that and I think if I heard a request like yours that may sound a bit fishy I would decline to get involved. It's not worth risking any type of job discipline to help a customer. I don't know that if you approached a mailman they would be offended. I just hope they would have enough common sense to decline to assist you. Also, we don't deliver the route each day so even if one carrier agreed to assist you there is no way of knowing that when they are off from work the replacement carrier would smart to not get involved with any favors. If what you are doing is unethical or shady I would not get the USPS involved.

586 Votes

i would love to be a letter carrier! im in great shape for the work as i already walk 15 miles/ 5 days a week. the only thing is that i dont know how to drive…could someone like me be a letter carrier?

Asked by lee about 10 years ago

I don't believe you would be hired without a driver license to be a letter carrier. It is great that you like to walk a lot which is very healthy, but many communities have mail delivery which uses a motor vehicle to go from house to house or at least uses a vehicle to get the letter carrier to their route. That vehicle is usually driven by the letter carrier themselves. In some urban environments (like some of NYC), there are "walk-out" routes where the letter carrier leaves the PO on foot with a mail satchel and/or cart and doesn't need to drive. The mail for parts of their routes are left by another carrier in a vehicle in what is called a "relay box". I dont know that this relieves the carrier from not having a driver license because when one is hired they need to be flexible in their work assignments which may include a route that has driving involved. My short answer to your question is no, but would need further research.

585 Votes

Hi there,

I just sent out my rent check to my landlord and realized everything was correct except I wrote 362 Box Street rather than 462 Box Street. Will it still be delivered? Or should I cancel the check and resend?

Asked by AmandaB about 10 years ago

Amanda, I can't say for sure what will happen with your rent check that was misaddressed. If the letter carrier delivers both of those addresses on Box St. and is familiar with the names on their route, they may deliver the letter to where it is intended (meaning it will get to your landlord). It's also possible that different letter carriers deliver to those 2 addresses and the letter carrier at 362 Box St. will just deliver it to 362 Box St. or return the check to the sender (you) as "Attempted, Not Known". I would recommend not canceling the check and waiting several days to see if the landlord received the check. Is there a way to contact the landlord and tell them what you did and it's possible they will ask you to resend the check or wait a few days to see if they receive it? I say this also to maybe save you money because putting a stop payment on a check often has a fee associated with it.

585 Votes

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Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

I live in Midtown West, in an apartment building with 10 units. When I first moved in, I received mail, but about one month later, my mail delivery stopped. When I've called to PO, mail delivery resumes for a few weeks but then stops. Help!

I recently moved and started giving people my new address. Do I need to tell my mailman my name so he can deliver my mail or will he deliver it because it has the correct address

Is there a bathroom on your mail truck? I mean with a full day of work don't you have to go?

Can a mailman still find your house without a house number as long as they have the street name?

Also on Jobstr...

I asked the question 4 days ago about having tickets delivered to my neighbors. If I approached my mailman about helping me would he be offended? How often are you approached by people asking you for favors, etc?

i would love to be a letter carrier! im in great shape for the work as i already walk 15 miles/ 5 days a week. the only thing is that i dont know how to drive…could someone like me be a letter carrier?

Hi there,

I just sent out my rent check to my landlord and realized everything was correct except I wrote 362 Box Street rather than 462 Box Street. Will it still be delivered? Or should I cancel the check and resend?

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

I live in Midtown West, in an apartment building with 10 units. When I first moved in, I received mail, but about one month later, my mail delivery stopped. When I've called to PO, mail delivery resumes for a few weeks but then stops. Help!

I recently moved and started giving people my new address. Do I need to tell my mailman my name so he can deliver my mail or will he deliver it because it has the correct address

Is there a bathroom on your mail truck? I mean with a full day of work don't you have to go?

Can a mailman still find your house without a house number as long as they have the street name?

Also on Jobstr...

I asked the question 4 days ago about having tickets delivered to my neighbors. If I approached my mailman about helping me would he be offended? How often are you approached by people asking you for favors, etc?

i would love to be a letter carrier! im in great shape for the work as i already walk 15 miles/ 5 days a week. the only thing is that i dont know how to drive…could someone like me be a letter carrier?

Hi there, I just sent out my rent check to my landlord and realized everything was correct except I wrote 362 Box Street rather than 462 Box Street. Will it still be delivered? Or should I cancel the check and resend?

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Hi there,

I just sent out my rent check to my landlord and realized everything was correct except I wrote 362 Box Street rather than 462 Box Street. Will it still be delivered? Or should I cancel the check and resend?