MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
Kathy, I can only guess that Ken was being followed by a supervisor in another USPS vehicle doing a route inspection. They are usually done about once per year on city carrier routes to see how long it takes a carrier to do their route and if they are doing it properly and safely. Sometimes they will ride in the same vehicle as the carrier and sometimes behind in another vehicle. If the mail volume has increased significantly then the carrier may be allowed more time to complete their route or may have some territory taken off the route to allow the assignment to stay within the normal window of an 8-hour work shift. There may have been another reason for Ken being followed though I'm not sure what it could be. (Possibly a mechanical issue where Ken asked someone to come out and rescue him if the truck broke down, though that call is usually made after the fact).
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Boo, I have never heard of this happening where somebody can reverse delivery on an item that has tracking. My inkling would be that this is not allowed even if it were possible. The only way you would get the letter back is if it was refused at the destination or the address was invalid. You could call 800-ASK-USPS or go to your local Post Office but I don't think that you will get a different answer. Upon further review I went to ehow.com where there is a column written with the title "How to Retrieve a Letter Already Mailed Through the Post Office". The column mentions a form called an application for recall of mail and the steps to fill it out. Also if you go to USPS.com and lookup Package Intercept that may help you as well. You have asked a good question as it got me to do a little research to learn that this service does exist for a fee. The fee looks to be 11.50 per piece. Thanks for writing.
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Congratulations on getting hired as a CCA. I understand what you are saying that your small office won't have any openings for a career position anytime soon. I don't know if there are offices in the nearby area where you could inquire as to whether they would have any older carriers retiring soon which would create more internal movement. I'm sorry but I have no knowledge about the process for converting from CCA to regular carrier, except a lot of patience. I wish you well in your new position.
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Linda, thanks for writing and I'm sorry that you are going through an unfortunate situation. I don't know why your new mailman wouldn't be delivering all of the mail to your house. If he's not delivering it to your house, I wonder where it is going. It is not legal to be doing anything else with the mail except deliver it to the proper addressee. You spoke with the Postmaster, not the Postmaster General. The PMG is the top administrator of the USPS in Washington, DC. Have you asked your mailman what may be happening to your mail? I doubt that you will get any type of satisfactory answers. The next step if you don't get any satisfaction from your local post office is to try to contact the region or area office that oversees your post office. Another option is the Postal Inspectors who would investigate any criminal activity like mail fraud or theft of mail. I don't have a lot of conifdence in these offices really doing too much in your situation but if you feel it is serious enough I wouldn't think twice about reporting it. Thanks for writing.
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Regarding your question Joseph, I don't known what the official rule is on this. If I were the letter carrier who was collecting the mail from the blue collection box and you approached me with appropriate ID and the letter was easy to find, I'd return it to you. I can imagine some other carriers not being as accommodating to your request either because they don't want to help you or because we may not technically be allowed to. It's also not always so easy to find the person collecting the mail unless you are watching the mailbox for awhile because letter carrier doesn't always come at the time printed on the collection box schedule label. The time printed on the label is the earliest time of the collection but it could be hours before the mail is actually collected.
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Marhsall, thanks for writing to this Q and A message board. In an apt. building, it is possible the mailman doesn't see the mail left in the mailbox to return because they may assume it is just tenant mail from a previous day not yet picked up by the resident. If you are putting back in the mailbox to be returned to sender, it should be marked accordingly (like "refused" or "person doesn't live here"). Is it possible for you to leave it outside the cluster of mailboxes to be returned? This way they will see it as a piece of mail that was incorrectly delivered or being refused. It is common for residents not to collect their mail each day which is why a mailman my not look at any mail that is remaining in a mailbox when they come to deliver a subsuquent days mail.
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I think you will likely receive the item but there may be a delay of several days. The letter will first likely go to the PO that the ZIP corresponds to. The clerks at that office would then need to send the letter back to a central mail facility where it might be manually corrected (the proper ZIP being researched and put on the envelope) and then continue to the intended destination. I'm not sure I have the procedure correct. It's also possible the letter could be returned to the sender with the endorsement of "No Such Street in this ZIP code" but I've never seen that before.
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