Ask a Mailman (City Letter Carrier) anything

I'm 32 and have been a city letter carrier for seven years now. I've become very unsatisfied by the job. I just don't want to deal with the bad new england winters and the physical nature of the job anymore. Have you ever felt this way?

Asked by JD almost 12 years ago

JD, good job for sticking with it for 7 years so far. There are many people who couldn't handle even one NE winter. I have trouble myself with the very cold weather, plus snow, and ice. The LLVs are horrible with snow in handling especially on any inclines. I have felt the way you have several times, and I have also felt the opposite as well (meaning I love the career). I admit it is difficult at times when you aren't feeling satisfied to stick with this career. Here is my advice, but keep in mind I don't know your personal living/financial situation. Being a city carrier and making apprx $50K+ a year seems to be a decent salary with benefits and union protections. I know it's a physically hard job, but you could apply to transfer to a less harsh area climate wise. My parents have been a big influence on me when I was on the verge of resigning on a few occasions. They said that it won't be easy to find a similar paying job without any special skills. I've also had to seek professional help in the past couple of years which has been worthwhile. This is probably more information then you want to know but as of now I am glad that I didn't go through with the rash decision of quitting the USPS. Have you thought about switching to the clerk craft? Would you rather maybe work inside as a Sales and Service Associate? There are pros and cons to that as well. I do feel bad for anybody who is unhappy with their position, but am hopeful they can stick with it and maybe their feelings will change for the better. I would have a very hard time working too long if I weren't satisfied at the position. Please try to keep your head up and dress appropriately for the weather. Thanks for writing.

901 Votes

I live in CA 94401 area in a condo complex. I was told by my new mail woman that she does not deliver my international express package to my door. And I have to go down to the gate to sign the delivery notice and pick the package up outside my gate

Asked by SB about 12 years ago

SB, I don't know about the procedure in a condo complex as to how to deliver an international express package has to be delivered. Anything that needs a signature and would require to me ring a bell in a gated community would result in me going to their door and wouldn't be picky about whether I go to their door (once allowed through the gate) or they come to the gate. I have never worked in an environment like that. If I do deliver to cluster boxes and an item needs a signature I'd knock on the door of the addressee's unit to get the signature. Again, I don't know of any specific regulations on how the delivery should be attempted, but I tend to side on the addressee getting the best service possible (within reason, which is certainly open to interpretation). Thanks for writing.

900 Votes

I cannot physically open my combination lock. I have been hand given my mail for 2 years. I was told that a new supervisor is coming and they will no longer be able to hand it because it is technically illegal. Is this true, can I get an exemption?

Asked by Emily S. almost 12 years ago

Emily, I'm not sure what combination lock you are referring to. Is it one of those old fashioned ones on a PO Box? Whether it is that one or one on a mailbox at your residence won't change my answer. I was just curious. I haven't heard that it is technically illegal to hand someone mail but I'm not versed in the legalities of this subject. I can see that the USPS may be hesitant in handing mail to someone without confirming their identity or being personally known to the employee. If you have a physical disability which prevents you from getting your mail, it would make sense to have some alternate method provided but I don't know how far the USPS is required to go in accommodating you. If you are unsatisfied with the response from your local PO, I would recommend going up the chain at your PO such as talking to the Postmaster or their boss. I don't know what their response will be given the varied nature of our personnel.

900 Votes

I live in a complex building made up of many apartments is the mailman supposed to return mail that I put back in the mailbox

Asked by Marshall almost 12 years ago

Marhsall, thanks for writing to this Q and A message board. In an apt. building, it is possible the mailman doesn't see the mail left in the mailbox to return because they may assume it is just tenant mail from a previous day not yet picked up by the resident. If you are putting back in the mailbox to be returned to sender, it should be marked accordingly (like "refused" or "person doesn't live here"). Is it possible for you to leave it outside the cluster of mailboxes to be returned? This way they will see it as a piece of mail that was incorrectly delivered or being refused. It is common for residents not to collect their mail each day which is why a mailman my not look at any mail that is remaining in a mailbox when they come to deliver a subsuquent days mail.

900 Votes

I have a rural route, a mailbox at the highway. My mailman drove into my yard, threw my package (ATV battery) out of his vehicle towards my porch, damaging it, got stuck in yard, trenching it up bad. What can/should I do about this? Thank You.

Asked by Bill about 11 years ago

I don't know what to tell you about this with regards to what you should do. You could file a complaint/written letter to the PO claiming financial damage by the rural letter carrier, possibly including the ATV battery damage as well. I don't know how this claims process works at all with respect to any damage caused by the USPS or of an item shipped via USPS. It sounds to me that maybe the carrier shouldn't have driven into your yard to throw the battery near your porch. I don't know the rules about package deliveries on a rural route. In one way, it's good they tried to deliver a package that wouldn't fit in the RR mailbox at the highway. A possible negative is that your yard became damaged due to this. I wish you well but I don't know what type of satisfaction you'll get from the USPS. I don't have a lot of faith in their bureaucracy or claims process. I hope to be proven wrong.

900 Votes

Hi, i sent a letter today with tracking on it. Can i get it reversed delivered back to me?

Asked by Boo almost 12 years ago

Boo, I have never heard of this happening where somebody can reverse delivery on an item that has tracking. My inkling would be that this is not allowed even if it were possible. The only way you would get the letter back is if it was refused at the destination or the address was invalid. You could call 800-ASK-USPS or go to your local Post Office but I don't think that you will get a different answer. Upon further review I went to ehow.com where there is a column written with the title "How to Retrieve a Letter Already Mailed Through the Post Office". The column mentions a form called an application for recall of mail and the steps to fill it out. Also if you go to USPS.com and lookup Package Intercept that may help you as well. You have asked a good question as it got me to do a little research to learn that this service does exist for a fee. The fee looks to be 11.50 per piece. Thanks for writing.

899 Votes

Got hired and going to be the only CCA in our small office. What are your suggestions on me becoming a career carrier down the road? Our office does not offer it because it s small.

Asked by JDK over 12 years ago

Congratulations on getting hired as a CCA. I understand what you are saying that your small office won't have any openings for a career position anytime soon. I don't know if there are offices in the nearby area where you could inquire as to whether they would have any older carriers retiring soon which would create more internal movement. I'm sorry but I have no knowledge about the process for converting from CCA to regular carrier, except a lot of patience. I wish you well in your new position.

899 Votes

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

I'm 32 and have been a city letter carrier for seven years now. I've become very unsatisfied by the job. I just don't want to deal with the bad new england winters and the physical nature of the job anymore. Have you ever felt this way?

I live in CA 94401 area in a condo complex. I was told by my new mail woman that she does not deliver my international express package to my door. And I have to go down to the gate to sign the delivery notice and pick the package up outside my gate

I cannot physically open my combination lock. I have been hand given my mail for 2 years. I was told that a new supervisor is coming and they will no longer be able to hand it because it is technically illegal. Is this true, can I get an exemption?

I live in a complex building made up of many apartments is the mailman supposed to return mail that I put back in the mailbox

Also on Jobstr...

I have a rural route, a mailbox at the highway. My mailman drove into my yard, threw my package (ATV battery) out of his vehicle towards my porch, damaging it, got stuck in yard, trenching it up bad. What can/should I do about this? Thank You.

Hi, i sent a letter today with tracking on it. Can i get it reversed delivered back to me?

Got hired and going to be the only CCA in our small office. What are your suggestions on me becoming a career carrier down the road? Our office does not offer it because it s small.

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

I'm 32 and have been a city letter carrier for seven years now. I've become very unsatisfied by the job. I just don't want to deal with the bad new england winters and the physical nature of the job anymore. Have you ever felt this way?

I live in CA 94401 area in a condo complex. I was told by my new mail woman that she does not deliver my international express package to my door. And I have to go down to the gate to sign the delivery notice and pick the package up outside my gate

I cannot physically open my combination lock. I have been hand given my mail for 2 years. I was told that a new supervisor is coming and they will no longer be able to hand it because it is technically illegal. Is this true, can I get an exemption?

I live in a complex building made up of many apartments is the mailman supposed to return mail that I put back in the mailbox

Also on Jobstr...

I have a rural route, a mailbox at the highway. My mailman drove into my yard, threw my package (ATV battery) out of his vehicle towards my porch, damaging it, got stuck in yard, trenching it up bad. What can/should I do about this? Thank You.

Hi, i sent a letter today with tracking on it. Can i get it reversed delivered back to me?

Got hired and going to be the only CCA in our small office. What are your suggestions on me becoming a career carrier down the road? Our office does not offer it because it s small.

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