Ask a Mailman (City Letter Carrier) anything

Postal Carrier delivered over 150 postcards to ONE hotel that I paid to deliver to every home and business. What are my rights for damage caused to my 15 businesses I represent that depend on revenue from it?

Asked by Phil over 10 years ago

Phil, it sounds like you were using our EDDM Retail service which allows mailers to target an area of the town with a simplified (unaddressed) mailing which would go to each address on a route or group of routes. EDDM stands for Every Door Direct Mail. It has been very popular since it was introduced by the USPS several years ago. It is very bad that a postal carrier would deliver it to just one address though I have heard this complaint before. I don't know what your rights are re: a refund of the mailing costs. I'd contact your local postmaster or escalate to our consumer affairs department (which I think we have) to try and make sure it doesn't happen again. I don't believe you are eligible for any damage beyond the cost of the postage, but I could be wrong about this. Hearing a complaint like this doesn't surprise me as I get the impression that these mailings (EDDM) aren't treated as well as addressed mail but absolutely should be. We are paid to deliver the mail accordingly. I'm sorry that you had this bad experience with the USPS and hope you would give us another chance.

619 Votes

On the topic of keeping dry, have you come across a good brand of gloves that keep your hands dry and warm during these colder months of rain and chills?

Asked by Kruesser over 10 years ago

Another good question that I'll fail miserably at. It's hard to find good gloves that will keep your ha ss warm and dry plus allow you to easily finger the mail. While I walk I wear a pretty regular glove on the hand where I hold the mail and then may leave the hand I use to finger the mail exposed but put it in my pocket between houses to keep it somewhat warm. You may also purchase single use hand warmers which you can keep in your pocket and they should last you the whole work day. Some carriers wear sealskin type gloves. I've never tried some so I can't comment on how good they are. Basically I own many pairs of gloves and just do a lot of experimenting to get it right. If it's raining try and bring multiple pair so you can exchange out wet gloves for dry gloves.

619 Votes

Lets say its a chilly day probably in the 30's-40's range and raining. I have rain gear for the rest of my body but nothing for my hands. How do you keep your hands dry? Warmth is not a major concern atm, just keeping them dry. What do you do?

Asked by Kruesser over 11 years ago

Those days aren't fun whatsoever and I don't know that I have a good answer for you as I'm more concerned with the cold. I have heard of seal skin gloves which may work well to keep your hands dry but still be able to finger the mail. I'm sorry I don't have a more concrete answer for you. It's good that you have rain gear for the rest of your body. Don't wear any cloth gloves because they will get wet quickly and soak through to your skin. To find help on this and other questions, I would recommend the Facebook user group titled: USPS postal Maniacs. There are over 9000 USPS employees who are members and are pretty good about voicing their opinions on postal questions (often very negative, but they have a helpful side as well).

619 Votes

I'm a CCA in Ohio that survived the winter (YAY!) and this will be my first summer working for the USPS. Do you have any tips for surviving the heat?

Asked by Bradan almost 11 years ago

Bradan, Congratulations on surviving the winter! That can't have been fun at all. I'm just glad it's over also. As much as the heat isn't fun, I prefer it over the cold. I know there are others who feel quite differently about that. As far as tips go, my main tips are: 1) Drink plenty of water or some other liquids. I've heard different schools of thought whether or not Gatorade is good. My joke is that on the internet you can find anybody to support your opinion. I would guess that it works but there is a very high sugar content. The key is to stay hydrated.

2) Wear a hat to block the sun off your head and face. I wear a cowboy-type hat which works well. I fold the edges up by the ear so it doesn't look so funny but there is a tradeoff in that I'm exposing more of my face to the sun. I'm not sure what the official name of the hat is. You could also wear a white mesh pith helmet. Baseball caps will help as well but not cover too much of your face or neck for sun exposure. I also wear sunglasses most of the time.

3) Wear as light clothes as possible. I usually wear shorts in the warm weather and a short-sleeve uniform shirt with a t-shirt underneath.

Those are the basic tips that I can think of. Make sure to ask or take a cue from your fellow carriers, as I'm far from being an expert on this. On the very hot and humid days I consume water without even thinking about it, usually bringing about 2 liters with me plus some orange juice to drink with lunch.

Good luck to you. During July and August there is so much extra work to do because of our fellow workers going on vacation. We never seem to have enough help. I'm sure that story is repeated in many Post Offices nationwide.

619 Votes

Hello just curious my mailman delivered a package to my door yesterday then when I went to check mail there was an "attempt to deliver" notice for another package and my mail for the week was gone .. Why would this happen

Asked by Ash over 10 years ago

I don't know why the mailman would take away the mail for the week that had been sitting in your mailbox as well as an "attempted" notice for another package. Did the other package perhaps need a signature? It is common for some people not to check their mailbox for days and it rarely fills up to the point that I can't put any more mail in the mailbox. I hope that the mail reappears or is it possible you received none (not likely) or that someone else in your household (if you don't live alone) took the mail in to your residence?

618 Votes

If I'm not putting my address on a letter that I'm mailing do I still have to put my city, state, and zip code?

Asked by Msjas92 over 10 years ago

Not at all. As far as I know, there is no requirement for any return address or partial return address. It is important for the destination address to be complete. This mainly would be an issue if you wanted to receive the item back to you in case it was undeliverable for any reason. I'd recommend putting a return address on a letter that is being mailed, but it's your decision and you probably have your reasons for not wanting to put one on the letter that you are mailing.

618 Votes

are mail carriers required to deliver to separate boxes at a 2-family house, assuming the boxes specify 'apt. 1' and 'apt. 2' (particularly if the boxes are on different levels separated by stairs)?

Asked by Joe over 10 years ago

I don't know the procedures for determining whether a not a building is "officially" considered multi-unit for mail deliver purposes. I once had a person who was leasing part of a house of I could put his mail into a separate mailbox on the side of a house and I said no. The house is considered one address and all of the mail goes in a single box. The landlord can separate the mail. I would think if it's a 2-family house and the boxes are clearly marked as "apt 1" and "apt 2" or something similarly distinctive and the mail is addressed accordingly it may be okay. I truly don't know what constitutes multi-unit or not as far as mail delivery goes. I also don't know if the stairs have any effect to the answer. It's not uncommon to walk up stairs to deliver mail so I can't outright say no due to the stairs separating the mailboxes of the 2 units.

618 Votes

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

Postal Carrier delivered over 150 postcards to ONE hotel that I paid to deliver to every home and business. What are my rights for damage caused to my 15 businesses I represent that depend on revenue from it?

On the topic of keeping dry, have you come across a good brand of gloves that keep your hands dry and warm during these colder months of rain and chills?

Lets say its a chilly day probably in the 30's-40's range and raining. I have rain gear for the rest of my body but nothing for my hands. How do you keep your hands dry? Warmth is not a major concern atm, just keeping them dry. What do you do?

I'm a CCA in Ohio that survived the winter (YAY!) and this will be my first summer working for the USPS. Do you have any tips for surviving the heat?

Also on Jobstr...

Hello just curious my mailman delivered a package to my door yesterday then when I went to check mail there was an "attempt to deliver" notice for another package and my mail for the week was gone .. Why would this happen

If I'm not putting my address on a letter that I'm mailing do I still have to put my city, state, and zip code?

are mail carriers required to deliver to separate boxes at a 2-family house, assuming the boxes specify 'apt. 1' and 'apt. 2' (particularly if the boxes are on different levels separated by stairs)?

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

Postal Carrier delivered over 150 postcards to ONE hotel that I paid to deliver to every home and business. What are my rights for damage caused to my 15 businesses I represent that depend on revenue from it?

On the topic of keeping dry, have you come across a good brand of gloves that keep your hands dry and warm during these colder months of rain and chills?

Lets say its a chilly day probably in the 30's-40's range and raining. I have rain gear for the rest of my body but nothing for my hands. How do you keep your hands dry? Warmth is not a major concern atm, just keeping them dry. What do you do?

I'm a CCA in Ohio that survived the winter (YAY!) and this will be my first summer working for the USPS. Do you have any tips for surviving the heat?

Also on Jobstr...

Hello just curious my mailman delivered a package to my door yesterday then when I went to check mail there was an "attempt to deliver" notice for another package and my mail for the week was gone .. Why would this happen

If I'm not putting my address on a letter that I'm mailing do I still have to put my city, state, and zip code?

are mail carriers required to deliver to separate boxes at a 2-family house, assuming the boxes specify 'apt. 1' and 'apt. 2' (particularly if the boxes are on different levels separated by stairs)?

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