MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
Congratulations on being hired by the USPS as a letter carrier. We often walk for 4-5 hours per day so it is important to wear comfortable shoes. The shoes that can be purchased with a uniform allowance can easily cost $100/pair. They are usually black leather athletic or walking shoes with a certified slip-resistant grip. You don't need to spend that kind of money on your own for shoes. To get an idea what the shoes look like, do an Internet search for letter carrier uniform shoes. I wear New Balance and Rocky shoes. Since the prices for our uniforms are pretty high, you can search non-uniform websites to see if less expensive shoes are available. I am fortunate to never have had any chronic foot pain from being a letter carrier, so I can't be any more specific as to what to avoid when purchasing shoes. Good luck to you Dee!
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Your postal carrier shouldn't be misdelivering the mail at all. We all make mistakes but it shouldn't be a regular occurrence as you imply happens with your neighbor's mail coming to you. I think it's nice of you to bring it to your neighbor but you certainly don't have to. It is not rude whatsoever to leave the mail in your mailbox so the carrier can see it and hopefully deliver it correctly. I know you may not feel comfortable leaving a note in your mailbox with the incorrectly delivered mail stating that this is a regular occurrence and please be more careful with your delivery, but this type of note would be entirely appropriate. I care so much about delivering properly that I appreciate it when a customer tells me about an errant delivery or leaves the letter in their mailbox to be re-delivered. I wish all of my co-workers felt the same way. Some do and some don't. Thanks for your question.
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I didn't realize you'd be doing such a large mailing. I believe that amt of postcards would qualify for a discount but sometimes it depends on the quantity of pieces for a certain area, how the mailing is prepared, and where you enter it into the system (some large mailings are cheaper to drop off at a mail plant vs. a local PO). The name for a bulk mailing discount is usually called presort standard and presort first class Mail. The standard doesn't get handled as quickly as first class mail which is why it's cheaper. I am sure the answer is quite a bit more complex than what I've told you. Some resources that I'd look for are the Direct Marketing Association or search for "USPS bulk mailing discounts" or "basics of bulk mailing USPS". If stamps or meters are not affixed to your postcards you can't just drop them in a mailbox. The mailing would need to be processed through the BMEU (business mail entry unit). You may also need to get a bulk mailing permit to use an indicia and get a discount. I don't know these details at all. You ask good questions but my area of knowledge has more to do with the job of a city letter carrier. That is why I'm not being any more specific. Anything I've typed here is what I've learned over the years by asking my associates similar questions that you have asked. None of this knowledge is necessary to be a letter carrier.
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First of all, I want to say that it's disgusting that a co-worker would do that. It could almost be taken as a threat from a co-worker and make for a hostile environment. I think you did the right thing by taking a photo of it and getting your shop steward involved. It wouldn't have hurt for you to notify the supervisor since they are next up the chain of command. It sounds like you feel that this is serious enough to go right to the postmaster and I understand that. I don't know if your office has internal video cameras which would cover the area by the time clock. That'd give you all of the evidence you need. Be careful not to just wildly point fingers as to who you think has done the defacing, but if you have had a noticeable conflict with one co-worker you could mention that in the meeting with the postmaster and your shop steward. Nobody at work should have to put up with that kind of defacement or intimidation and I really hope that the management and NALC doesn't take this lightly.
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I think what you are asking me is if your landlord can put a stamp on an envelope and put it directly in your mailbox. I don't know the answer to that but mail should probably be processed through our mail delivery system. By putting postage on the envelope they are paying to have something put in a mailbox so I'm not sure that it's technically wrong. There is a possibility that if its in your mailbox with uncanceled postage on it, a letter carrier may assume it's outgoing mail and take it with them as we usually don't look at the destination address for outgoing mail. Thank you for writing.
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Flower, whether you live in Canada or the U.S., my answer to your question is the same: I don't know what can be done to amend this. I don't know that it is illegal either. Most apartment buildings that I've seen have a cluster of mailboxes near the lobby and are serviced by a USPS worker (in the US). I, too, live in an apartment building (a cooperative) and a USPS Letter Carrier distributes the mail. Management has no access to the cluster boxes as far as I know. On the flip side, there may be some arrangement for the management to deliver the mail in your building though I don't know the mechanism that would allow for such an agreement. The only thing I can compare your situation to is that many college campuses have mail that is distributed by non-USPS employees into boxes usually at a residence hall or student center/union. I did that for one year when I attended a university in NY.
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Phil, it sounds like you were using our EDDM Retail service which allows mailers to target an area of the town with a simplified (unaddressed) mailing which would go to each address on a route or group of routes. EDDM stands for Every Door Direct Mail. It has been very popular since it was introduced by the USPS several years ago. It is very bad that a postal carrier would deliver it to just one address though I have heard this complaint before. I don't know what your rights are re: a refund of the mailing costs. I'd contact your local postmaster or escalate to our consumer affairs department (which I think we have) to try and make sure it doesn't happen again. I don't believe you are eligible for any damage beyond the cost of the postage, but I could be wrong about this. Hearing a complaint like this doesn't surprise me as I get the impression that these mailings (EDDM) aren't treated as well as addressed mail but absolutely should be. We are paid to deliver the mail accordingly. I'm sorry that you had this bad experience with the USPS and hope you would give us another chance.
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