MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
Usually a point of delivery that has been establish (whether it be a group of cluster boxes in a trailer park or individual mailboxes at each trailer) doesn't get changed easily. I wouldn't accept a request like that to be made as that makes us less efficient and if it's done for one customer, others could claim they want it delivered to the house as well.
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You could try again at your next available convenience when the PO is open and give it to a sales and service associate at the retail window. There are 2 other options I can think of: 1)Put the mail directly in the mailbox of the correct recipient. 2) Re-seal or tape the mail and put it in a blue collection box. If you want, you could put a note on the mail (like a post-it note) saying "opened by accident". Finally, you could put the mail back in your mailbox with a note saying "misdelivered" on top of the mail. Again, you could use a post-it note if you want. All in all, I'd say it's no big deal. We make errors in deliveries all the time. Many times the recipients may just discard the mail, so you are doing the correct thing by putting the mail back in the system to get correctly delivered.
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I didn't realize you'd be doing such a large mailing. I believe that amt of postcards would qualify for a discount but sometimes it depends on the quantity of pieces for a certain area, how the mailing is prepared, and where you enter it into the system (some large mailings are cheaper to drop off at a mail plant vs. a local PO). The name for a bulk mailing discount is usually called presort standard and presort first class Mail. The standard doesn't get handled as quickly as first class mail which is why it's cheaper. I am sure the answer is quite a bit more complex than what I've told you. Some resources that I'd look for are the Direct Marketing Association or search for "USPS bulk mailing discounts" or "basics of bulk mailing USPS". If stamps or meters are not affixed to your postcards you can't just drop them in a mailbox. The mailing would need to be processed through the BMEU (business mail entry unit). You may also need to get a bulk mailing permit to use an indicia and get a discount. I don't know these details at all. You ask good questions but my area of knowledge has more to do with the job of a city letter carrier. That is why I'm not being any more specific. Anything I've typed here is what I've learned over the years by asking my associates similar questions that you have asked. None of this knowledge is necessary to be a letter carrier.
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It is possible that the mail from Prudential is delayed due to the storm or because there is no apt. # on the address. I am not sure which would be more likely. I don't know how strict your post office or letter carrier is on delivering to multi-unit buildings with no apt # on the mail. I would think that if they know what unit the letter should go to it would be a good idea to just deliver it there. In general it is important to put your apt # on your address, but I think you know that. I'd recommend giving it a few more days before worrying that the check is really lost. Thanks for the question.
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A CCA shouldn't have to memorize a delivery route as far as I know. I believe as long as you can read a map or use a smart phone GPS, you should be okay. Hopefully the postal management or a fellow letter carrier can give you written instructions and/or a map to help you. I know that if I give away part of my route for a CCA to deliver, I am expected to write down the delivery instructions including park points, vacant houses, certified mail, and Managed Service Points (which need to be scanned). I will admit that not every office or carrier is that well organized so there may be a level of "baptism by fire". The key for me is organization and reading a map if you are unfamiliar with an area.
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Flower, whether you live in Canada or the U.S., my answer to your question is the same: I don't know what can be done to amend this. I don't know that it is illegal either. Most apartment buildings that I've seen have a cluster of mailboxes near the lobby and are serviced by a USPS worker (in the US). I, too, live in an apartment building (a cooperative) and a USPS Letter Carrier distributes the mail. Management has no access to the cluster boxes as far as I know. On the flip side, there may be some arrangement for the management to deliver the mail in your building though I don't know the mechanism that would allow for such an agreement. The only thing I can compare your situation to is that many college campuses have mail that is distributed by non-USPS employees into boxes usually at a residence hall or student center/union. I did that for one year when I attended a university in NY.
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I am appalled at these observations of a mail carrier. If they are a city letter carrier, they aren't allowed to do any of the as far as I know. The actions seem completely unprofessional and probably against postal regulations. I would never give someone a ride in my mail truck or even have enough time to talk to one person on the route. If I talk to someone for even a few minutes I start to get anxious that I'll be late returning to the PO from my delivery route. I don't think it is against the rules to take a ride with someone while you are in uniform as long as the mail is secured in the postal delivery vehicle. We are authorized a 30 minute lunch break, two 10-minute breaks, plus whatever bathroom breaks are necessary. I have heard stories like you have told while reading some Facebook Forums or message boards. They are definitely working somewhere I'm not familiar with and with a management who doesn't care to do anything about this. I believe in an honest day's work for an honest day's pay. People like you have observed have probably been ripping off the USPS and the ratepayers for years. There are definitely other USPS workers who would disagree strongly with my comments, but this is how I see it. If you know for sure you aren't getting all of your mail, you could bring it to the attention of the delivery supervisor of your local PO. I would question how you would know you are missing anything. It's possible that your apartment complex residents don't receive a lot of mail. Thanks for writing.
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