Ask a Mailman (City Letter Carrier) anything

1237 Questions

Last Answer on February 18, 2022

thank you. that's what i hoped. i said some things after i walked away(about 20 feet). no threats were made and nobody was touched. are you allowed to have phone plugs in your ears and the radio going in your truck where you can't hear people?

Asked by tn mom over 9 years ago

I don't like to quote too many rules here on jobstr with regards to what a letter carrier can and can't do. One of the main reasons is that many rules are barely told to us, if at all, and the enforcement of any rules seem so inconsistent even within a particular office. In our office we are told not to have both ears plugged with earphones while delivering mail (driving or walking). I use earphones but only have one ear plugged in. I wouldn't be surprised if some of my co-workers have them both plugged in, because "rules" are for other people, not them. I also think we are allowed to play a radio in our vehicles, but it shouldn't be that loud where you can't hear what's going on around you. That is rude and a safety concern as far as I see it. I'm glad that no threats were made and nobody was touched. I won't stick up for my fellow employees who have any type of bad attitude or poor work ethic or don't follow some basic courtesy rules.

493 Votes

I am from Paraguay and have sent four items to the US, all with tracking numbers. They went through the Miami ISC but it's been more than a month and there has been no further updates. What may have happened and what could I do?

Asked by renef09 over 10 years ago

I am thinking it may be held up in Customs, but am not sure if that happens before or after it gets to the ISC, or is maybe based in the Miami ISC. Do you know if the recipient is still looking for their items? Sometimes it doesn't get any more bar code scans before it is delivered but actually has been delivered. You could go to www.usps.com and maybe do an inquiry as to where the items could be but I don't have a lot of confidence that you will get any more info than is what you already have.

493 Votes

While driving the vehicle to make a delivery, another motorist points towards the back of your vehicle as if something is wrong. What do you do?

Asked by Tolu Akande over 9 years ago

If I were in motion, I'd safely pull over, put on my four-way flashers, and then get out to investigate. It's possible that my gas cap is hanging out the side of the LLV, the back gate isn't secure, or maybe I'm dragging something. It could also be something that I haven't thought of. If the motorist is still around I'd ask them what they are pointing out.

493 Votes

When I quit the post office do I keep my uniforms

Asked by Jeff Rollins over 10 years ago

Sure you can keep your uniforms as far as I know, some carriers donate uniforms to other carriers, especially if it is unused or if it's outerwear. A carrier who just retired from my PO gave me a rain jacket. Some Union branches or offices have uniform closets for items no longer needed by ole tyre carriers. The choice is yours. I just don't know where you would wear most of the items that have the USPS insignia if you aren't employed there anymore.

493 Votes

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How can a postmaster report a delivered item to a mailbox and it's empty?

Asked by Tina almost 10 years ago

Tina, since this is pretty much the same q you asked previously, I have just copied and pasted the response from that question below:

Tina, when I get a question like this it disturbs me because I have to think it wasn't an innocent error that the item was scanned as "delivered" but no notice was left nor was the item. As an aside, if a notice was left, the package would have been scanned as "attempted". It could've been an error, but I will explain why I think it may not have been. When the packages arrive at our PO in the AM, they are all scanned as "arrival at unit". Then, at the end of the work day, our supervisors are supposed to make sure that each item has an additional scan such as "attempted" or "delivered" or "business closed", etc. I know at our office that if they can't find the parcel as accidentally left behind in the office they may assume the parcel was delivered and enter it as such. Amazon specifically wants their items delivered the day they arrive at the destination PO. In a way this is falsifying and undermining the integrity of our scanning system. I won't say this happens to many items nor do I know if it's widespread. Hopefully what I described above is what happened with your package and it should be delivered on the following delivery day.

492 Votes

are mail carriers required to deliver to separate boxes at a 2-family house, assuming the boxes specify 'apt. 1' and 'apt. 2' (particularly if the boxes are on different levels separated by stairs)?

Asked by Joe over 9 years ago

I don't know the procedures for determining whether a not a building is "officially" considered multi-unit for mail deliver purposes. I once had a person who was leasing part of a house of I could put his mail into a separate mailbox on the side of a house and I said no. The house is considered one address and all of the mail goes in a single box. The landlord can separate the mail. I would think if it's a 2-family house and the boxes are clearly marked as "apt 1" and "apt 2" or something similarly distinctive and the mail is addressed accordingly it may be okay. I truly don't know what constitutes multi-unit or not as far as mail delivery goes. I also don't know if the stairs have any effect to the answer. It's not uncommon to walk up stairs to deliver mail so I can't outright say no due to the stairs separating the mailboxes of the 2 units.

492 Votes

I'm a CCA in Ohio that survived the winter (YAY!) and this will be my first summer working for the USPS. Do you have any tips for surviving the heat?

Asked by Bradan about 10 years ago

Bradan, Congratulations on surviving the winter! That can't have been fun at all. I'm just glad it's over also. As much as the heat isn't fun, I prefer it over the cold. I know there are others who feel quite differently about that. As far as tips go, my main tips are: 1) Drink plenty of water or some other liquids. I've heard different schools of thought whether or not Gatorade is good. My joke is that on the internet you can find anybody to support your opinion. I would guess that it works but there is a very high sugar content. The key is to stay hydrated.

2) Wear a hat to block the sun off your head and face. I wear a cowboy-type hat which works well. I fold the edges up by the ear so it doesn't look so funny but there is a tradeoff in that I'm exposing more of my face to the sun. I'm not sure what the official name of the hat is. You could also wear a white mesh pith helmet. Baseball caps will help as well but not cover too much of your face or neck for sun exposure. I also wear sunglasses most of the time.

3) Wear as light clothes as possible. I usually wear shorts in the warm weather and a short-sleeve uniform shirt with a t-shirt underneath.

Those are the basic tips that I can think of. Make sure to ask or take a cue from your fellow carriers, as I'm far from being an expert on this. On the very hot and humid days I consume water without even thinking about it, usually bringing about 2 liters with me plus some orange juice to drink with lunch.

Good luck to you. During July and August there is so much extra work to do because of our fellow workers going on vacation. We never seem to have enough help. I'm sure that story is repeated in many Post Offices nationwide.

492 Votes

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Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

thank you. that's what i hoped. i said some things after i walked away(about 20 feet). no threats were made and nobody was touched. are you allowed to have phone plugs in your ears and the radio going in your truck where you can't hear people?

I am from Paraguay and have sent four items to the US, all with tracking numbers. They went through the Miami ISC but it's been more than a month and there has been no further updates. What may have happened and what could I do?

While driving the vehicle to make a delivery, another motorist points towards the back of your vehicle as if something is wrong. What do you do?

When I quit the post office do I keep my uniforms

Also on Jobstr...

How can a postmaster report a delivered item to a mailbox and it's empty?

are mail carriers required to deliver to separate boxes at a 2-family house, assuming the boxes specify 'apt. 1' and 'apt. 2' (particularly if the boxes are on different levels separated by stairs)?

I'm a CCA in Ohio that survived the winter (YAY!) and this will be my first summer working for the USPS. Do you have any tips for surviving the heat?

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

thank you. that's what i hoped. i said some things after i walked away(about 20 feet). no threats were made and nobody was touched. are you allowed to have phone plugs in your ears and the radio going in your truck where you can't hear people?

I am from Paraguay and have sent four items to the US, all with tracking numbers. They went through the Miami ISC but it's been more than a month and there has been no further updates. What may have happened and what could I do?

While driving the vehicle to make a delivery, another motorist points towards the back of your vehicle as if something is wrong. What do you do?

When I quit the post office do I keep my uniforms

Also on Jobstr...

How can a postmaster report a delivered item to a mailbox and it's empty?

are mail carriers required to deliver to separate boxes at a 2-family house, assuming the boxes specify 'apt. 1' and 'apt. 2' (particularly if the boxes are on different levels separated by stairs)?

I'm a CCA in Ohio that survived the winter (YAY!) and this will be my first summer working for the USPS. Do you have any tips for surviving the heat?

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