Ask a Mailman (City Letter Carrier) anything

My mail carrier frequently delivers mail to my house for my neighbor. I have been walking it over, but it is happening almost daily now. How can I solve the situation? Is it rude to leave it to be re-delivered when the address is so close to me?

Asked by MB over 11 years ago

Your postal carrier shouldn't be misdelivering the mail at all. We all make mistakes but it shouldn't be a regular occurrence as you imply happens with your neighbor's mail coming to you. I think it's nice of you to bring it to your neighbor but you certainly don't have to. It is not rude whatsoever to leave the mail in your mailbox so the carrier can see it and hopefully deliver it correctly. I know you may not feel comfortable leaving a note in your mailbox with the incorrectly delivered mail stating that this is a regular occurrence and please be more careful with your delivery, but this type of note would be entirely appropriate. I care so much about delivering properly that I appreciate it when a customer tells me about an errant delivery or leaves the letter in their mailbox to be re-delivered. I wish all of my co-workers felt the same way. Some do and some don't. Thanks for your question.

629 Votes

On the topic of keeping dry, have you come across a good brand of gloves that keep your hands dry and warm during these colder months of rain and chills?

Asked by Kruesser over 10 years ago

Another good question that I'll fail miserably at. It's hard to find good gloves that will keep your ha ss warm and dry plus allow you to easily finger the mail. While I walk I wear a pretty regular glove on the hand where I hold the mail and then may leave the hand I use to finger the mail exposed but put it in my pocket between houses to keep it somewhat warm. You may also purchase single use hand warmers which you can keep in your pocket and they should last you the whole work day. Some carriers wear sealskin type gloves. I've never tried some so I can't comment on how good they are. Basically I own many pairs of gloves and just do a lot of experimenting to get it right. If it's raining try and bring multiple pair so you can exchange out wet gloves for dry gloves.

629 Votes

Can a mail carrier talk for hours on the job(2–3) with just one person,give people rides in her mail truck, and take car rides with neighbors while still in uniform? This is the worst mail carrier I've had. Everyone in my apartment also gets few mail

Asked by Caroline almost 11 years ago

I am appalled at these observations of a mail carrier. If they are a city letter carrier, they aren't allowed to do any of the as far as I know. The actions seem completely unprofessional and probably against postal regulations. I would never give someone a ride in my mail truck or even have enough time to talk to one person on the route. If I talk to someone for even a few minutes I start to get anxious that I'll be late returning to the PO from my delivery route. I don't think it is against the rules to take a ride with someone while you are in uniform as long as the mail is secured in the postal delivery vehicle. We are authorized a 30 minute lunch break, two 10-minute breaks, plus whatever bathroom breaks are necessary. I have heard stories like you have told while reading some Facebook Forums or message boards. They are definitely working somewhere I'm not familiar with and with a management who doesn't care to do anything about this. I believe in an honest day's work for an honest day's pay. People like you have observed have probably been ripping off the USPS and the ratepayers for years. There are definitely other USPS workers who would disagree strongly with my comments, but this is how I see it. If you know for sure you aren't getting all of your mail, you could bring it to the attention of the delivery supervisor of your local PO. I would question how you would know you are missing anything. It's possible that your apartment complex residents don't receive a lot of mail. Thanks for writing.

629 Votes

Dear Mailman Dave,
I went to mail a letter in a first class standard envelope to my granddaughter. I accidently placed my envelope in a USPS Priority Express blue box on the street. This was done on a Sunday around 12:00 PM. Will my mistake delay my granddaughter from getting the letter on Monday? We both live in the same state being ten minutes away from each other, and we share the same main post office. I also forgot to add a return address, but I know for certain I wrote the forward address correctly and used a first class stamp. Any help given would be greatly appreciated.

Asked by GrannyBlu72 almost 11 years ago

Hello GrannyBlu72! It was fine to drop the letter to your granddaughter in the Priority Express Blue Box on the street. That probably happens all of the time and the letter carrier who collects it would just put that envelope into the regular mail processing stream. As long as you used proper postage for what you mailed and put the correct address on the envelope, the letter will get to your granddaughter. When she receives it, however, is a different story. The letter would likely be collected from that blue collection box on Monday and if sent to the regional mail processing facility (which most mail is sent to even if addressed to the same town that it is mailed in), the turnaround time is usually 2 days. It is likely your granddaughter will receive the letter Wednesday. Until recently, mail within a certain processing area would take just 1-day to reach it's destination.

629 Votes

Hi, my mailman has a bad habit of putting the wrong mail in the wrong box. 2day a package was delivered to our apt in locked box thing & he obviously put the key to it in the wrong 1. How should I word a letter to my neighbors asking for my package?

Asked by Joanna almost 11 years ago

I don't know how you know for sure the package was delivered to the parcel locker section and the key put into the neighbor's box. If you are sure of this (based on the fact that your mailman has made mistakes in the past) then I would put a notice on your neighbor's door. You don't have access to their mailbox so you can't put it in there. The notice can say: "I believe the letter carrier errantly delivered a package to you (or put the parcel locker key in your mailbox) that should have been for me. If you have received this package, please deliver it to me or leave it by my door. "

You may also want to include your phone number on the notice. Unless your neighbors or morally challenged they should give you the package without incident. I hope this helps you Joanna and you receive your package.

629 Votes

Lets say its a chilly day probably in the 30's-40's range and raining. I have rain gear for the rest of my body but nothing for my hands. How do you keep your hands dry? Warmth is not a major concern atm, just keeping them dry. What do you do?

Asked by Kruesser over 11 years ago

Those days aren't fun whatsoever and I don't know that I have a good answer for you as I'm more concerned with the cold. I have heard of seal skin gloves which may work well to keep your hands dry but still be able to finger the mail. I'm sorry I don't have a more concrete answer for you. It's good that you have rain gear for the rest of your body. Don't wear any cloth gloves because they will get wet quickly and soak through to your skin. To find help on this and other questions, I would recommend the Facebook user group titled: USPS postal Maniacs. There are over 9000 USPS employees who are members and are pretty good about voicing their opinions on postal questions (often very negative, but they have a helpful side as well).

629 Votes

On parcels/spurs that have the insured blue label and/or signature confirmations, does the customer have to sign in person at post office, same true for domestic registered? Some carriers check item at P.O. cust signs 3849, what is policy on that

Asked by jrv about 11 years ago

I think I understand your question. You are asking if an item that is insured or signature confirmation can be signed for on a 3849 and left out by the customer for the item to be delivered without the customer present or do they have to sign for it at a PO. In the area where I deliver mail, it is sufficient for a signed 3849 to be an authorization to leave an item at the address even if nobody is present. For domestic registered mail, I'd advise against this because the items may contain very valuable items so I might be uncomfortable just leaving them without a recipient available. I rarely get domestic registered (red label) mail to deliver so I can't say for sure what I do in each situation. To me, domestic registered mail is the most secure service we offer and needs to be treated accordingly.

629 Votes

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

My mail carrier frequently delivers mail to my house for my neighbor. I have been walking it over, but it is happening almost daily now. How can I solve the situation? Is it rude to leave it to be re-delivered when the address is so close to me?

On the topic of keeping dry, have you come across a good brand of gloves that keep your hands dry and warm during these colder months of rain and chills?

Can a mail carrier talk for hours on the job(2–3) with just one person,give people rides in her mail truck, and take car rides with neighbors while still in uniform? This is the worst mail carrier I've had. Everyone in my apartment also gets few mail

Also on Jobstr...

Hi, my mailman has a bad habit of putting the wrong mail in the wrong box. 2day a package was delivered to our apt in locked box thing & he obviously put the key to it in the wrong 1. How should I word a letter to my neighbors asking for my package?

Lets say its a chilly day probably in the 30's-40's range and raining. I have rain gear for the rest of my body but nothing for my hands. How do you keep your hands dry? Warmth is not a major concern atm, just keeping them dry. What do you do?

On parcels/spurs that have the insured blue label and/or signature confirmations, does the customer have to sign in person at post office, same true for domestic registered? Some carriers check item at P.O. cust signs 3849, what is policy on that

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

My mail carrier frequently delivers mail to my house for my neighbor. I have been walking it over, but it is happening almost daily now. How can I solve the situation? Is it rude to leave it to be re-delivered when the address is so close to me?

On the topic of keeping dry, have you come across a good brand of gloves that keep your hands dry and warm during these colder months of rain and chills?

Can a mail carrier talk for hours on the job(2–3) with just one person,give people rides in her mail truck, and take car rides with neighbors while still in uniform? This is the worst mail carrier I've had. Everyone in my apartment also gets few mail

Also on Jobstr...

Hi, my mailman has a bad habit of putting the wrong mail in the wrong box. 2day a package was delivered to our apt in locked box thing & he obviously put the key to it in the wrong 1. How should I word a letter to my neighbors asking for my package?

Lets say its a chilly day probably in the 30's-40's range and raining. I have rain gear for the rest of my body but nothing for my hands. How do you keep your hands dry? Warmth is not a major concern atm, just keeping them dry. What do you do?

On parcels/spurs that have the insured blue label and/or signature confirmations, does the customer have to sign in person at post office, same true for domestic registered? Some carriers check item at P.O. cust signs 3849, what is policy on that

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