Green Siren
Central, TX
Female, 26
After working all day in a cubicle, I'd spend my nights as your friendly, neighborhood Starbucks barista! I remembered your name, made each drink exactly to your specifications and did it all with a bright smile. I've served celebrities, worked both drive thru & cafe stores, worked every holiday and have kept the customers from knowing about all the craziness that goes on behind the scenes... until now. Ask me anything.
I'm unsure of the exact policy, but I think everyone got a percentage of the tip for overall hours worked (excluding our store manager). So if I worked 10 hours and that was only 2% of the overall hours worked in store, I got 2% of that week's tips.
The shift manager who counted the tips had to record how much cash was received over the week and then evenly split the tips by hours worked. I never felt screwed by the shift managers (who often had to stay late to do so), but rather realize that we didn't recieve a lot of tips from customers.
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It was a large city in Texas.
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In my store, it was Caramel Frappucino and Iced Lemon Pound Cake. That is highly dependent on a stores location however so I cannot speak to Starbucks as a whole.
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I guess it's possible, but it doesn't seem likely that the employee would be hired in the first place.
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Depends on the individual store manager. I personally wasn't a huge Starbucks fan when I went in, but I had worked in the service industry and specifically other coffee shops and that won out. I definitely drank the green koolaid though and am a huge fan of the company now.
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Almost every Starbucks has you apply online. Your paper resume will just gather dust in the back office.
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I'm not sure I entirely understand the question, but I was trained at my first coffee shop as well as at Starbucks once I was hired. I have never taken a course.
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