Green Siren
Central, TX
Female, 26
After working all day in a cubicle, I'd spend my nights as your friendly, neighborhood Starbucks barista! I remembered your name, made each drink exactly to your specifications and did it all with a bright smile. I've served celebrities, worked both drive thru & cafe stores, worked every holiday and have kept the customers from knowing about all the craziness that goes on behind the scenes... until now. Ask me anything.
Starbucks corporate would be your best bet. Call the partner line.
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A tall Americano gets two shots. The espresso machines that my Starbucks had (it has since been upgraded and I can't speak to the new machine) pulls two shots every time. Those two shots go into your Americano. If you only have one shot in a drink, the cup is positioned so that it only captures one of the shots and the other drains out.
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This question has been answered before so you'll be able to find more details elsewhere in this thread. And as I've said before, many of my co-workers has no experience working in a coffee shop but they still got hired.
The questions mainly revolve about how you manage stressful situations and what you would do in X scenario. An example scenario might be: "The coffee timer is beeping so you need to rebrew coffee, you have a line out the door, someone wants a sandwich heated,your other barista just went on her 30 minute lunch break so it's just you and your shift manager... what do you in do in what order?"
Your interviewer will be looking to see if you have good prioritization skills and what your people skills are like. Making a latte can be taught, but the others take more time to learn. So if you can talk about how you handled stressful situations, you'll be golden!
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Yes, Starbucks uses a company named Ecosure for Quality Assurance Standards Audit. Starbucks main office could better advise you more details.
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It shouldn’t matter. If Starbucks manages to hire you within a week after you sent in the application, I’ll be impressed. My store manager hired me a within about a month and I had a weekend holiday planned two days after my start date. I told my manager when I accepted the job and it wasn’t a big deal at all.
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There is a training manual that explains everything, you could ask your shift manager or store manager (whomever you trust more) if you want to look at it. There is also a book of all the drinks and how to make them that you can study on your break times. Almost all stores should have copies of these.
I went through the training about 3 years ago and to be honest, I don't remember all the details. It's not like a 2 weeks intensive program, it's a day of "here's how you make cold drinks" and then you practice. Then a day of "here's how you work the register" and then you practice. Basically they will show you how corporate wants things done and after some oversight, its up to you to learn how to do it. At the end of the 2 weeks, you manager will watch you for about 15 minutes on bar and 15 minutes on register to see if you do things correctly, and if not, they will retrain you.
You can also call corporate if you feel you aren't being properly trained and talk to them. I think there's a partner complaint line that should be in your hiring documents.
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