Green Siren
Central, TX
Female, 26
After working all day in a cubicle, I'd spend my nights as your friendly, neighborhood Starbucks barista! I remembered your name, made each drink exactly to your specifications and did it all with a bright smile. I've served celebrities, worked both drive thru & cafe stores, worked every holiday and have kept the customers from knowing about all the craziness that goes on behind the scenes... until now. Ask me anything.
Practice, practice, practice is the best advice I can give you. And read the cards if you store location has them in the office (you shift or store manager should know where they are). Nobody expects you to be perfect you first few weeks so take advantage of that and don't be afraid to ask questions to make sure it's correct!
Eventually it will become second nature but that only comes from doing it repetitively. Also, here is a reddit thread that may help with visualizing the sequencing: https://www.reddit.com/r/starbucks/comments/1m47xw/how_to_properly_sequence/
(It's a year old, but to my knowledge, the sequencing hasn't changed).
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This question has been answered ad naseum.
Please note: If you do not read all the questions answered and ask me one that has been asked over and over, I will delete it. That means I will delete anymore questions that say "I am X age, will Starbucks hire me?"
For the last time, this is entirely dependent on your state and availability. If your state says that a 15 year old can legally work, then Starbucks may hire you. If you are available the necessary hours, then Starbucks may hire you. It's unlikely because as a 15 year old and I assume high school student, you will have limited work hours due to class and curfews. Older workers do not have those restrictions and can work full time.
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I personally believe calling is better because the manager can ask you to call back later if he or she is busy. If you come in person its hard to do that. If a store is busy the last thing the manager will want to deal with or talk to is a job applicant.
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I've served a lot of celebrities between all the coffee shops I worked at. Most of them are absolutely just like everyone else, I wouldn't even have known they were famous except a coworker either knew them or recognized them. My favorite was Kristin Kreuk when filming Smallville, she was the most down-to-earth person!
I've also had celebrities (who shall remain nameless) demand certain privileges. When I refused one that wasn't allowed in my state due to hygeine standards, he said, "Well they let me do that in LA this morning." I reminded him that we weren't in LA and I worked out a way to solve his problem without breaking hygeine regulations. I didn't realize he was famous either until a co-worker pointed it out. Oops.
So, for the most part celebrities are people too and most of them don't act like it... but sometimes they do! Although, a lot of Starbucks customers make the same outlandish requests as celebrities...
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The Starbucks espresso machines (my shop had the La Marzocco brand Verissimo but others used the newer Mastrena) all have temperature gauges on them and will automatically shut off at a certain point. At my independent coffee shop we also had La Marzocco machines but we had to use a thermometer and keep an eye on it so as not to scald the milk.
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Holiday benefits? You could potentially have time off, depending on the holiday but if you work you'll get paid time and a half (so your hourly wage X 1.5). Plus on some holidays (like Thanksgiving and Christmas) tips my be a little better.
My manager was awesome and would definitely work around her partners' schedules. I always got off every day I asked for. If the schedule was set and I needed a change, it was my responsibility to trade with another partner. Full weeks were allowed, but she needed a lot of notice to do the schedule (like the previous month).
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I'd say the best was my co-workers, even on really bad days they were a great support system! I still keep in touch with the people I worked with and miss the camraderie a place like Starbucks inspires.
Worst was probably when we had really terrible customers. It's hard to be endlessly positive when customer after customer keeps berating you for things you can't control (i.e. pricing), tries to get free things out of you all the time (seriously, we ARE on to you if you're one of the people that does that) and is a generally unpleasant person to be around.
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