Ask a Mailman (City Letter Carrier) anything

1237 Questions

Last Answer on February 18, 2022

Thank you for taking the time to answer my question about driver certification training.Perhaps the difficult economy allows for a more Darwinian approach. Warned not to hit a cone.You must pass several scenarios.
Enumerated in USPS manual.

Asked by Chris over 11 years ago

Chris, the pleasure is mine to help out where I am able to. I am not sure what your comments mean regarding the Darwinian approach, except possibly that I was just stating the obvious to drive carefully. I am not familiar with what the USPS Manual says, but does that state several simulated scenarios to be passed? Good luck to you if you are trying to get hired as a letter carrier with the USPS.

821 Votes

How many times is mail picked up at the post office and also does mail being sent off in the morning get to its destination sooner

Asked by kay almost 11 years ago

I'm sure each Post Office has a slightly different dispatch schedule for mail being sent off to a P&DC (Processing and Distribution Center). I think that our Post Office dispatches the mail 2-3 times per day. I don't think that something mailed in the morning gets to its destination sooner than a letter which is collected prior to our final dispatch which is usually around 6PM. We have service levels which basically say if a letter or parcel is mailed on a certain date (before a final dispatch) that it should reach its destination by a certain date. This is usually 1-3 days depending on the distance between the origination and destination Post Office and the class of mail that is being sent (1st Class, Priority, Express, Parcel Post, etc).

821 Votes

My question was can mailmen take things out of letters. Because twice, I found a letter that was supposed to have a gift in it, but there was a huge hole in the envelope and the gift seemed to taken out

Asked by Sarah almost 11 years ago

It is strictly against the law for any letter carrier to take anything out of the mail. That would be considered tampering with the mail. If the gift was just put in a paper envelope and the envelope was bulging it is possible that if it went through mail processing equipment the machine could have damaged the envelope and caused the gift to fall out. It would be hard to prove that an item was stolen out of the mail, but if this happened on multiple occasions and you suspect something wrong, I'd report it a delivery supervisor at your local post office. I don't think much will be done about it but at least they'd have a record of it. I would hope that any theft from the mail by USPS employees is rare and dealt with in a severe and prompt manner if proven.

820 Votes

I live in a circle, there has been situations that my mail got stolen and I can't see my mailbox from my residence because it sits before the circle starts, can I move my mailbox to the front of my house?

Asked by Wejo over 11 years ago

I'm sorry to hear about your mail being stolen. I don't know about moving the location of your mailbox. I am just speculating, but if you live in a circle where the mailbox sits at the street and is serviced by a letter carrier from their vehicle where they just stick their arm out and you want to move the box to a location where the same process can still be accomplished, I don't see why it would be a problem. Does the carrier drive by your house anyway, or do they not come in the circle because all of the mailboxes are at an area where they can avoid coming into the circle. If that's the case, I am not sure it would be allowed to be moved "inside the circle". It's important that the approach to the mailbox is not blocked on any regular basis so the carrier doesn't have to "dismount" from their vehicle to put the mail in the mailbox. I'm not saying they wouldn't dismount to deliver the mail, but the general idea of mailboxes at the street is so the mail can be delivered directly from the postal vehicle. For further clarification, I'd recommend calling or visiting your local post office and speaking with a delivery supervisor.

820 Votes

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she lives in charleston south carolina btw

Asked by kyle almost 11 years ago

Kyle, I think the normal amount of time for a First-class letter to get from Lancaster, PA to Charleston, SC, would be 2 days. From what you wrote it has already been 4 delivery days and the letter hasn't arrived. I don't know that it's rare, but it exceeds our service goal as far as I know. Are you sure you addressed the letter correctly and completely? Letters still get lost in the mail, missorted, misdelivered, destroyed by our automated sorting machines, etc. but that is all a very low percentage of the amt of mail processed.

820 Votes

We are a small office but we have outgoing mail every day. Our mailman comes every morning before our office is open, even after asking him to please try and come after 9am. Is there any other way to remedy this, or should we just run to the mailbox?

Asked by SPS Oceanside about 11 years ago

I must admit that does sound a bit early that the mailman arrives before 9AM daily. The more common comment is that mail deliver is later in the day that people would like. We generally have no control over the order that we deliver our mail routes. The routes are set up in a certain order of delivery and mailman are usually under a time pressure to deliver their routes and be finished in a prescribed amount of time. I believe your best remedy is to go to a mailbox (formally known as collection boxes) before the pickup time printed on the label inside the lid to ensure your outgoing mail will be processed that day. Thanks for writing.

819 Votes

Thanks for this forum to ask questions! I am preparing to rent some office space, but the building shares one common address. There are no suites, ect. If I place a box with my business name on it will I be able to receive mail? Thank you!

Asked by Art about 11 years ago

I don't know the answer to this for sure. I believe the mail would be delivered to the building in one bundle with the other businesses mail mixed in if there are no specific suite #'s. For you to have your mail delivered separately, I believe you would need to have a specific address which is different from the rest of the building (i.e. the same street address, but a suite # associated with it). You could consider renting a PO Box, but that would have a cost plus would require a trip to your local PO to retrieve your mail. Most of the mail that we deliver is sorted by a machine into delivery order so if your address doesn't have a separate suite number, a letter carrier probably wouldn't segregate your mail just because you have a box with your business name on it. It's my pleasure to assist you on this forum and thank you for writing.

819 Votes

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Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

Thank you for taking the time to answer my question about driver certification training.Perhaps the difficult economy allows for a more Darwinian approach. Warned not to hit a cone.You must pass several scenarios.
Enumerated in USPS manual.

How many times is mail picked up at the post office and also does mail being sent off in the morning get to its destination sooner

My question was can mailmen take things out of letters. Because twice, I found a letter that was supposed to have a gift in it, but there was a huge hole in the envelope and the gift seemed to taken out

I live in a circle, there has been situations that my mail got stolen and I can't see my mailbox from my residence because it sits before the circle starts, can I move my mailbox to the front of my house?

Also on Jobstr...

she lives in charleston south carolina btw

We are a small office but we have outgoing mail every day. Our mailman comes every morning before our office is open, even after asking him to please try and come after 9am. Is there any other way to remedy this, or should we just run to the mailbox?

Thanks for this forum to ask questions! I am preparing to rent some office space, but the building shares one common address. There are no suites, ect. If I place a box with my business name on it will I be able to receive mail? Thank you!

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

Thank you for taking the time to answer my question about driver certification training.Perhaps the difficult economy allows for a more Darwinian approach. Warned not to hit a cone.You must pass several scenarios.Enumerated in USPS manual.

How many times is mail picked up at the post office and also does mail being sent off in the morning get to its destination sooner

My question was can mailmen take things out of letters. Because twice, I found a letter that was supposed to have a gift in it, but there was a huge hole in the envelope and the gift seemed to taken out

I live in a circle, there has been situations that my mail got stolen and I can't see my mailbox from my residence because it sits before the circle starts, can I move my mailbox to the front of my house?

Also on Jobstr...

she lives in charleston south carolina btw

We are a small office but we have outgoing mail every day. Our mailman comes every morning before our office is open, even after asking him to please try and come after 9am. Is there any other way to remedy this, or should we just run to the mailbox?

Thanks for this forum to ask questions! I am preparing to rent some office space, but the building shares one common address. There are no suites, ect. If I place a box with my business name on it will I be able to receive mail? Thank you!

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Thank you for taking the time to answer my question about driver certification training.Perhaps the difficult economy allows for a more Darwinian approach. Warned not to hit a cone.You must pass several scenarios.
Enumerated in USPS manual.