Ask a Mailman (City Letter Carrier) anything

1237 Questions

Last Answer on February 18, 2022

Is it okay to spell out single-digit street numbers on postal mail? For example, writing out Two Penn Center instead of 2 Penn Center. Or do postal regulations prohibit spelling out the figure two?

Asked by Laurel over 12 years ago

I believe it is permissible to spell out the single-digit number of a street adddress as given in your example.

Hi. Our mailman returned a very important immigration letter to USICS TWICE despite the fact he knows my husband lives here (+ delivered his other mail). This has cost us immeasurable heartache, $$$$$ and a YEAR delay in our process. What can we do?

Asked by michelle over 12 years ago

I don't know what can be done regarding this very important letter which was returned in error by your letter carrier. You can mention it to him or call the PO and speak with a delivery supervisor or Postmaster so that it doesn't happen again. I am sorry for the inconvenience and expense caused by this mistake.

1002 Votes

Can I ask the Post Office to hold a piece of registered mail I am expecting tomorrow (Monday) so I can pick it up there instead of waiting for my usual delivery at 5pm

Asked by Dianne almost 13 years ago

I would generally say no, but it wouldn't hurt to try. In our office, I don't believe they usually allow this.

1001 Votes

are mailmen suppose to come to the door with a registered letter or just leave a card for you to go to the post office to get it?

Asked by Cindy over 12 years ago

As far as I know if a letter requires a signature to be delivered (i.e. registered or certified), the letter carrier should make an attempt to get a signature at the intended address and not just leave a PS3849 Notice of Attempted Delivery. You may call the Post Office to have the item redelivered and you may leave the signed notice for the carrier to pick up and leave the registered item if all parties feel comfortable doing that.

1001 Votes

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We're a small company. A package sent USPS to a correct address was returned to us with the label: return to sends, vacant. I called the recipient who said the house next to her is vacant. Is there a way to get reimbursement from USPS for mistakes?

Asked by Kathryn almost 12 years ago

Kathryn, I'm sorry for the mistake that seems to have been made by the USPS in not delivering your package to your customer and then incorrectly returning it to you. As far as I know there is no way to get a reimbursment for that error, but I don't work in the customer service/retail part of the USPS operation so I can't say for sure. Did you verify that the exact address is correct? It sounds to me like you did verify it. Good luck and thanks for writing.

999 Votes

Is there any way to send a letter to be "forwarded" without ever being delivered to the original address? I don't know the new address and don't want the letter mistakenly left at the delivery point.

Asked by "wondering" over 12 years ago

If there is a forwarding request on file for a certain name at a certain address, it is possible that the letter would be automatically forwarded to the new addrEss. We have an automated system that does this. The problem is that it doesn't catch every forwardable letter. it is possible that the letter gets accidentally delivered to the old address. One option is to write the letter to the old address and write "please forward" somewhere on the envelope. That may alert the carrier that the letter needs to be forwarded.

999 Votes

I was reading articles about mailmen and one person said he lifted 75 pound trays to take mail from (for sorting into bins or trays) before he goes out on his route. Do you do that? or is your mail already sorted for you?

Asked by MarthaJ over 12 years ago

Most of the mail that we take out is sorted ahead of time into trays, but there is always some "residual mail" that has to be hand sorted and sometimes collated in with the mail that has already been sorted. It is rare that these trays would be more than 20 lbs. in my estimation. Some offices have more automation than others meaning some offices still have to do a lot of manual sorting. While there are sometimes heavy packages to lift, I think the max. Is 70 lbs. and i don't see a parcel that heavy too often. The mail that I mentioned earlier comes sorted into trays is done by automated sorting machines located at a larger processing facility.

999 Votes

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Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

Is it okay to spell out single-digit street numbers on postal mail? For example, writing out Two Penn Center instead of 2 Penn Center. Or do postal regulations prohibit spelling out the figure two?

Hi. Our mailman returned a very important immigration letter to USICS TWICE despite the fact he knows my husband lives here (+ delivered his other mail). This has cost us immeasurable heartache, $$$$$ and a YEAR delay in our process. What can we do?

Can I ask the Post Office to hold a piece of registered mail I am expecting tomorrow (Monday) so I can pick it up there instead of waiting for my usual delivery at 5pm

are mailmen suppose to come to the door with a registered letter or just leave a card for you to go to the post office to get it?

Also on Jobstr...

We're a small company. A package sent USPS to a correct address was returned to us with the label: return to sends, vacant. I called the recipient who said the house next to her is vacant. Is there a way to get reimbursement from USPS for mistakes?

Is there any way to send a letter to be "forwarded" without ever being delivered to the original address? I don't know the new address and don't want the letter mistakenly left at the delivery point.

I was reading articles about mailmen and one person said he lifted 75 pound trays to take mail from (for sorting into bins or trays) before he goes out on his route. Do you do that? or is your mail already sorted for you?

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

Is it okay to spell out single-digit street numbers on postal mail? For example, writing out Two Penn Center instead of 2 Penn Center. Or do postal regulations prohibit spelling out the figure two?

Hi. Our mailman returned a very important immigration letter to USICS TWICE despite the fact he knows my husband lives here (+ delivered his other mail). This has cost us immeasurable heartache, $$$$$ and a YEAR delay in our process. What can we do?

Can I ask the Post Office to hold a piece of registered mail I am expecting tomorrow (Monday) so I can pick it up there instead of waiting for my usual delivery at 5pm

are mailmen suppose to come to the door with a registered letter or just leave a card for you to go to the post office to get it?

Also on Jobstr...

We're a small company. A package sent USPS to a correct address was returned to us with the label: return to sends, vacant. I called the recipient who said the house next to her is vacant. Is there a way to get reimbursement from USPS for mistakes?

Is there any way to send a letter to be "forwarded" without ever being delivered to the original address? I don't know the new address and don't want the letter mistakenly left at the delivery point.

I was reading articles about mailmen and one person said he lifted 75 pound trays to take mail from (for sorting into bins or trays) before he goes out on his route. Do you do that? or is your mail already sorted for you?

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