Ask a Mailman (City Letter Carrier) anything

1237 Questions

Last Answer on February 18, 2022

What would you recommend as procedure if we get someone else's mail? Write a note on it? Leave it?

Asked by Anonymous over 11 years ago

I would recommend that you leave it in your mailbox the next day preferably with either a post-it note on it saying "delivered to wrong address" or writing it on the letter directly if you don't have post-it note or piece of paper to clip to it saying "delivered in error". Please return it somehow to your letter carrier or the PO as you'd probably want the same done if a letter addressed to you was delivered in error somewhere else.

833 Votes

Is it up to the mailman to decide whose mail needs to be forwarded back to the sender or is it the post office's duty? Recently my mail hasn't been delivered to me because my mailman thought we moved, for no reason.

Asked by Erica over 11 years ago

Thy mailman has instructions (called forwarding orders) on what mail to send to the central forwarding system. If your mail is being sent to another address for no reason, you may want to tell your letter carrier or delivery supervisor that you haven't moved and that your mail should be delivered as addressed.

832 Votes

I put a letter in the mail yesterday around 11 am, when do you think the letter will be in the person's hands?

Asked by jay almost 11 years ago

It depends how far the letter as to travel to get to its destination. I think 1-4 days is the normal amt of time for a letter to reach its destination.

831 Votes

I was just told as a CCA that my POOM has called for all CCAs to not report to work until further notice. They have work for me. I have been there 8 months and worked almost 5 days ever week. Can he just drop us? Will the union fight that?

Asked by Mm over 11 years ago

I'm sorry to hear that regarding the POOM requesting that CCAs no longer report to work especially since you say they have work for you on most days. I have no idea what the reason would be for them requiring a stoppage in work. I don't know what legal protections you have as a CCA in opposing this. I also don't know how much the union will fight for your in this matter. I hope that they would fight for you. I just read a blurb in my local union newsletter (Long Island, NY) that a CCA has been converted into a regular employee for the first time in our district. I wish you well and hope that any work suspensions are short-lived.

831 Votes

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What are my legal (legal not ethical) obligations when the mailman delivers mail to my address that the person no longer (and has not for years) lives here? The person is a real sore spot and was evicted so the less I have to do...the better.

Asked by Cynthia about 11 years ago

Cynthia, that is a good question and I don't know the legal requirements (if any) to return any mail that is errantly delivered to your address, whether it is for a former resident or just delivered by mistake to the wrong address. Anyone who tells you otherwise I would question where they get that information. Most people I know aren't versed in the law when it comes to the US Mail. I do read that tampering with the US Mail is a federal offense but I don't interpret that discarding mail that was errantly given to you to be tampering with it. On the flip side, as much as that person has been a sore spot to you, would it be so hard to just write on the outside of the mail "person doesn't live here" and leave it in the mailbox for the letter carrier to have sent back to the sender? In theory, the letter may find its way back to the sender who may update their records and you won't get any mail from them anymore addressed to the former tenant. Just a thought. Thanks for writing.

830 Votes

Hi. Our mailman returned a very important immigration letter to USICS TWICE despite the fact he knows my husband lives here (+ delivered his other mail). This has cost us immeasurable heartache, $$$$$ and a YEAR delay in our process. What can we do?

Asked by michelle over 11 years ago

I don't know what can be done regarding this very important letter which was returned in error by your letter carrier. You can mention it to him or call the PO and speak with a delivery supervisor or Postmaster so that it doesn't happen again. I am sorry for the inconvenience and expense caused by this mistake.

829 Votes

We're a small company. A package sent USPS to a correct address was returned to us with the label: return to sends, vacant. I called the recipient who said the house next to her is vacant. Is there a way to get reimbursement from USPS for mistakes?

Asked by Kathryn almost 11 years ago

Kathryn, I'm sorry for the mistake that seems to have been made by the USPS in not delivering your package to your customer and then incorrectly returning it to you. As far as I know there is no way to get a reimbursment for that error, but I don't work in the customer service/retail part of the USPS operation so I can't say for sure. Did you verify that the exact address is correct? It sounds to me like you did verify it. Good luck and thanks for writing.

829 Votes

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Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

What would you recommend as procedure if we get someone else's mail? Write a note on it? Leave it?

Is it up to the mailman to decide whose mail needs to be forwarded back to the sender or is it the post office's duty? Recently my mail hasn't been delivered to me because my mailman thought we moved, for no reason.

I put a letter in the mail yesterday around 11 am, when do you think the letter will be in the person's hands?

I was just told as a CCA that my POOM has called for all CCAs to not report to work until further notice. They have work for me. I have been there 8 months and worked almost 5 days ever week. Can he just drop us? Will the union fight that?

Also on Jobstr...

What are my legal (legal not ethical) obligations when the mailman delivers mail to my address that the person no longer (and has not for years) lives here? The person is a real sore spot and was evicted so the less I have to do...the better.

Hi. Our mailman returned a very important immigration letter to USICS TWICE despite the fact he knows my husband lives here (+ delivered his other mail). This has cost us immeasurable heartache, $$$$$ and a YEAR delay in our process. What can we do?

We're a small company. A package sent USPS to a correct address was returned to us with the label: return to sends, vacant. I called the recipient who said the house next to her is vacant. Is there a way to get reimbursement from USPS for mistakes?

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

What would you recommend as procedure if we get someone else's mail? Write a note on it? Leave it?

Is it up to the mailman to decide whose mail needs to be forwarded back to the sender or is it the post office's duty? Recently my mail hasn't been delivered to me because my mailman thought we moved, for no reason.

I put a letter in the mail yesterday around 11 am, when do you think the letter will be in the person's hands?

I was just told as a CCA that my POOM has called for all CCAs to not report to work until further notice. They have work for me. I have been there 8 months and worked almost 5 days ever week. Can he just drop us? Will the union fight that?

Also on Jobstr...

What are my legal (legal not ethical) obligations when the mailman delivers mail to my address that the person no longer (and has not for years) lives here? The person is a real sore spot and was evicted so the less I have to do...the better.

Hi. Our mailman returned a very important immigration letter to USICS TWICE despite the fact he knows my husband lives here (+ delivered his other mail). This has cost us immeasurable heartache, $$$$$ and a YEAR delay in our process. What can we do?

We're a small company. A package sent USPS to a correct address was returned to us with the label: return to sends, vacant. I called the recipient who said the house next to her is vacant. Is there a way to get reimbursement from USPS for mistakes?

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