MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
I am sorry that the letter never made it to you. the letter must have been mailed with some type of tracking on it for your friend to know it reached your area. I don't know how you would go about getting it. Does the tracking # say it was delivered anywhere? Possibly it was mis-delivered. Did the item need a signature for delivery?
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It should arrive at the correct Addresss. In our processing facilities mail is sorted by ZIP code. I consider a proper ZIP one of the most important part of somebody's mailing address.
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I agree with you that as long as you don't have a mailbox up, then NOTHING should be delivered at all. We would discard any Standard Mail (usually circulars or donation solicitations). Any first class mail should be marked "No Mail Receptacle" and returned to sender. One option would be to put your mail on hold while you are away. You can do that online or by going into any PO and filling out an "authorization to hold mail" form.
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Great question. Since it has been many years since I have been trained to be a letter carrier, I don't remember if I was trained to make sure the box is closed. Personally, it is just common sense to close any mailbox if you can. What I mean is that sometimes the mail is too "tall" and would prevent a lid from closing completely, but I would still close the lid as much as I can. To be honest, I don't think training is that thorough when it comes to being a letter carrier. I have seen carriers just put the mail on the ground in front of a house (not even rubber-banded) because they couldn't find a mailbox or doorslot. I have also seen the mail delivered but hanging out of the mailbox in a very messy fashion when there was clearly enough room to fit it all in. Granted some mailboxes are quite small and it is impossible to fit the mail entirely inside, but I've never heard a customer complain about the mail hanging out of those small boxes. My suggestion would be either to call the PO and speak to a delivery supervisor about this or put a note on the mailbox saying "please close lid after delivering the mail". By the way, I am presuming that your mailbox is deep enough to fit even catalogs and magazines. If this isn't the case, then I do understand the mailbox lid not being closed.
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Alex, you can certainly ask the letter carrier to do whatever you want with your mail. If he/she is following proper protocol, they won't follow your request. We are instructed to deliver all mail to its address because someone has paid us to do so. We will not go through the mail for a certain recipient and then discard some of it. The recipient should be going through the mail themselves and discarding/recycling what they don't want. I do realize there is such a high percentage of mail delivered on a daily basis that a customer doesn't want, but as the letter carrier we shouldn't be getting involved in their mail.
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If possible, contact the merchant and see if it's possible to correct the address before the package is shipped out. If it is too late and the package has already entered the mailstream, I would see if you could contact your delivery Post Office and advise them that a package will be coming to an incorrect address and it should be delivered to your correct address. That may resolve any misdeliveries or stop the package from being returned to the sender unnecessarily. I hope this helps you. Thanks for writing!
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I am not exactly sure what you mean by this but I'll give it a crack. I am also copying and pasting this answer as you seem to have asked the same question twice. With regards to advertising mail, or any mail, the letter carrier should only be delivering mail to your residence that has your name OR has another name plus "or current resident" on the address label. If it just has the previous occupants name and doesn't say "or current resident", you certainly have the option to leave it in the mailbox with a note on it saying "addressee doesn't live here. please return to sender". Depending on the class of mail there is a chance we don't actually return the ad to the sender, but we do discard it at the Post Office. It is called NOVM (No Obvious Value Mail). Mail that would fall in that category is in the class of Presorted Standard Mail. Most mail that is Presorted Standard and doesn't say "or current resident" and has a previous occupants name could be discarded into the NOVM at the PO. I don't know that I would call your letter carrier lazy, but maybe they aren't paying attention to the name on the mail. You absolutey have the right to put the ad back in the mail if you wish.
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