Ask a Mailman (City Letter Carrier) anything

I have two questions. Do RCA's get an increase pay after being there a certain length of time? As far as the uniforms what all do they supply? (ex shoes, winter coats, # of uniforms)

Asked by Keegan almost 12 years ago

Keegan, I don't know how the pay schedule works for RCA (Rural Carrier Associate) positins. I can direct you to check the website for the NRLCA (National Rural Letter Carriers' Association) at www.nrlca.org where they have some sections that may help you. It seems like you may have to log in to access some of their site. As far as uniforms go, I don't believe you get any allowance for uniforms. There is a minimal dress code to follow for working for the USPS, but I am pretty sure it is comprised of civilian clothes. I haven't seen a rural carrier or RCA where a postal uniform like a City Carrier would. The RCA which delivers mail from the PO that I work at gets to go home when she has completed her route as opposed to City Carriers who are "on the clock". I believe they are paid a set amount for the day no matter how long or short it takes them to deliver the route.

1157 Votes

What can I do about a mailman who consistently keeps putting my mail and small packages in other people's mailbox? I have tracking numbers from packages saying they've been delivered and never got anything same with important documents and bills.

Asked by steph over 11 years ago

Unfortunately this has been a problem for many years. It is usually the result of not having the same letter carrier deliver to your address each day. There is a lot of turnover in some offices which could result in a varying quality of letter carriers. It could also be the result of a letter carrier not doing their job very well. I had lunch today with a man who said he was having the same issue. The only suggestion I would have is calling your local PO and speaking with a delivery supervisor or mentioning it to the letter carrier who services your house (if it is actually the same person each day). I'm not sure it will do any good as some workers/supervisors don't care and some are very conscientious. I think it depends on who you are dealing with. Please make sure all of your mail is addressed correctly and that your mailbox is labeled clearly with your house/unit#. No matter who you are dealing with, you really should be getting the correct mail/packages. In my office, I hear no emphasis on delivering the mail correctly. Maybe it's just assumed we do and mgmt. will wait to hear a complaint to bring it up.

1157 Votes

The country club that I work for has a mailman who visits the bathroom evreyday. He dirties the mirror, and stall. He has never asked to use it or purchased anything from us. He was even on another route and would come to use our bathroom. What to do

Asked by Golf Pro about 13 years ago

That is a tricky situation. On the one hand, we like to think that most buildings would allow us to use their facilities. On the other hand, we should be respectful of the courtesy being offered and nOT dirty up the place. The only suggestion I could think of is to approach the mailman and ask him to be a bit cleaner when he uses the bathroom. Another option would be to put up a sign saying "please help us keep this bathroom clean by nOT smudging the mirror and don't litter" In a country club, I don't think a sign like that would go over too well,

1157 Votes

I have a lot of questions about how a mailman's route works. Do you have the same route all the time? If not, what would be the reason a mailman's route would change? Do you ever finish your route early? Or finish late, meaning you have to work late?

Asked by Jessica almost 12 years ago

You've come to the right place to ask questions about how a mailman's route works. I never mind answering questions but sometimes wish there was a search function on this page since the questions may have already been asked.

1) I have the same route all the time, but that is the fact that I have enough seniority at my post office to deliver the same route daily. When you start your postal career you are usually a CCA (City Carrier Assistant) or a Carrier Technician (also called a floater or T-6 or comp. carrier) that fills in for a carrier on a route when they are off, hurt, sick, or on vacation, etc. Since we deliver mail mail 6 days a week, but only are required to work 5 days per week, the Carrier Technician delivers the route on our weekly non-scheduled day.

2) If we are a regular carrier that has an assignment that is to deliver the same route daily (which is the case for me), the only reason my route would change would be if another route became vacant (usually due to a carrier retiring or transfering) and I requested to be moved to that assignment. The person who gets the vacant assignment is the most senior carrier that wishes to be reassigned. On rare occasions the local office goes through a route reorganization (I think there has been 1 in the 15 years I've been at the PO) when all of the assignments are put up for bid because so much of the routes have been territorially reorganized. Again, the assignments are awarded by seniority.

3,4) Yes, a regular workday is 8 hours and my route is set up to take about that long to deliver if there is an average volume of mail, parcels, decent weather, etc. On a lighter volume day, I would finish earlier and a heavier day would take longer than 8 hours to complete the route. This time also includes sorting some mail in the morning as well as some organizational duties when delivery of the route is completed. I'd say that the earliest to finish is maybe 15 minutes less than 8 hours and on a heavier day I may take 30-45 minutes extra to complete the route. There are days that can even take longer than that, but I'm just giving you the averages. In the office I work at in Long Island, NY, there is ample opportunity for overtime pay for those that want to work more than 8 hours/day or work on their non-scheduled day. Everything quoted here is for a city letter carrier. There are rural letter carriers (a different union and different rules even though their job is to deliver mail like me) who can go home as soon as they finish their routes. We are "on the clock" so if we finish in 7:15 we would still have to stay for 8 hours. That is a rare occurrence and we could do some prep work for the next day or help out another carrier if we have "down time". It is more common to have too much work than too little in my experience.

Thanks for all of your great questions and feel free to ask any more that you can think of.

1156 Votes

Hi, first off I would like to thank you for all this info you give out. Great stuff! I just took the test for a CCA. My questions are, in your opinion, what are the biggest mistakes new CCAs make? I'm going to add a part 2 to this.

Asked by Sparky66 almost 12 years ago

Sparky, Thanks for writing and I appreciate the comments. Please keep in mind that anything I say here doesn't come from any expertise. It is just from my experience in one office with one set of co-workers and management and a lot of it is opinion. The above is called a "disclaimer" which I'm a big fan of. Good luck to you in getting hired as a CCA. They are the future of the USPS and hopefully will lead you to a career position with better pay and benefits. The few things I can think of when it comes to being a CCA are: be on-time for work, don't miss work unless it's an emergency or you are very sick, work safely with regards to driving a motor vehicle and walking a delivery route. Be respectful of your co-workers and management and try to deliver the mail accurately though you may not be given the clearest set of instructions how to do your job. We've had a few CCAs quit for their own reasons, but I don't think our office has let more than a few go involuntarily. I believe once your probationary period is over (90 days), it is difficult to be terminated. Management can sometimes control how many hours you get to work if they aren't happy with your job performance. Again, in as long as I've worked at the PO, there has never been an overall shortage of work available to the carriers who wanted to work.

1156 Votes

Mr. Dave, is getting the "you have a package" slip in the mail something the post worker is supposed to do? Lately my missed packages have been getting brought back to the PO without leaving a note.

Asked by Julius over 12 years ago

Yes it is Julius if a mailman attempts to deliver a package that requires a signature or there is nobody to receive it and the mailman doesn't feel it is safe to just leave by the recipients door. That judgment depends on the area of delivery and saftey with regards to theft. The management may also tell the delivery personnel to not just leave a package if nobody is there to receive it. I would say that a note should definitely be left if an attempt was made to deliver the package. Otherwise, how would the addressee know that there is package for them to request redelivery of or to pick up at their post office? Thank you for your question.

1156 Votes

We just purchased a lake home. The mailbox is a quarter mile away in a different zip code than the house. Which zip code is correct? (USPS lookup gives me where the mailbox is but I have successfully used the other one)

Asked by Dan over 12 years ago

Dan, I don't know the answer to your question. You likely live on a RR (Rural Route) or HCR (Highway Contract Route) given the fact that the mailbox is so far from your lake home. This has no bearing on what ZIP code you use as far as I know. I could see either ZIP code working based on what you told me, but I'm sure only one ZIP is actually correct. My suggestion is to stop in at a local post office during their business hours and ask a clerk or supervisor what ZIP you shoud be using or possibly call them if you can find their phone # or possibly 1-800-ASK-USPS. Thanks for writing and congratulations on your new home purchase.

1156 Votes

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

I have two questions. Do RCA's get an increase pay after being there a certain length of time? As far as the uniforms what all do they supply? (ex shoes, winter coats, # of uniforms)

What can I do about a mailman who consistently keeps putting my mail and small packages in other people's mailbox? I have tracking numbers from packages saying they've been delivered and never got anything same with important documents and bills.

The country club that I work for has a mailman who visits the bathroom evreyday. He dirties the mirror, and stall. He has never asked to use it or purchased anything from us. He was even on another route and would come to use our bathroom. What to do

I have a lot of questions about how a mailman's route works. Do you have the same route all the time? If not, what would be the reason a mailman's route would change? Do you ever finish your route early? Or finish late, meaning you have to work late?

Also on Jobstr...

Hi, first off I would like to thank you for all this info you give out. Great stuff! I just took the test for a CCA. My questions are, in your opinion, what are the biggest mistakes new CCAs make? I'm going to add a part 2 to this.

Mr. Dave, is getting the "you have a package" slip in the mail something the post worker is supposed to do? Lately my missed packages have been getting brought back to the PO without leaving a note.

We just purchased a lake home. The mailbox is a quarter mile away in a different zip code than the house. Which zip code is correct? (USPS lookup gives me where the mailbox is but I have successfully used the other one)

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

I have two questions. Do RCA's get an increase pay after being there a certain length of time? As far as the uniforms what all do they supply? (ex shoes, winter coats, # of uniforms)

What can I do about a mailman who consistently keeps putting my mail and small packages in other people's mailbox? I have tracking numbers from packages saying they've been delivered and never got anything same with important documents and bills.

The country club that I work for has a mailman who visits the bathroom evreyday. He dirties the mirror, and stall. He has never asked to use it or purchased anything from us. He was even on another route and would come to use our bathroom. What to do

I have a lot of questions about how a mailman's route works. Do you have the same route all the time? If not, what would be the reason a mailman's route would change? Do you ever finish your route early? Or finish late, meaning you have to work late?

Also on Jobstr...

Hi, first off I would like to thank you for all this info you give out. Great stuff! I just took the test for a CCA. My questions are, in your opinion, what are the biggest mistakes new CCAs make? I'm going to add a part 2 to this.

Mr. Dave, is getting the "you have a package" slip in the mail something the post worker is supposed to do? Lately my missed packages have been getting brought back to the PO without leaving a note.

We just purchased a lake home. The mailbox is a quarter mile away in a different zip code than the house. Which zip code is correct? (USPS lookup gives me where the mailbox is but I have successfully used the other one)

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