MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
I don't know if it is a matter if they like you or not. As long as you are a good worker and safe worker and don't make too many mistakes that is usually enough reason to keep you. Attendance is also important. Once a permanent position opens then I think it is a matter of your hiring date as to when you will become permanent. I haven't had any experience working with CCAs so I don't know if everything I said is correct. Good luck!
We all carry Dog repellent spray with us. This can be used if we feel threatened or about to be attacked by a dog. Most dog owners where I deliver mail are responsible so it's not usually a problem. We are allowed to skip or suspend delivery of mail to an address if a dog is a persistent problem. Fortunately my issues with dogs delivering mail have been few and far between. Good question!
I don't know the requirements for delivering mail above the 1st Floor. In my opinion, the packages should be left by your apt. Door if the letter carrier deems it a safe area. I have worked only in a building with 2 stories and would always leave a package no matter which floor it was.
Your q came in twice so I deleted the second one. I don't know that you can tell which mailbox a letter was sent from. When a carrier picks up letters from the blue collection boxes or from a residence, they commingle those letters with all of the others thatb have been picked up and generally get sent to a mail processing for sorting.
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I've heard that a lot of startups are hiring really well-educated college grads and paying them a lot, reasoning that customer service is often a client's most lasting impression of a brand. What do you think, and is it something you see spreading?The rate does seem a bit slow for a residential walking route. I don't know what the rate should be, except I could probably deliver at a rate of 1 house per minute or less. But you being a newer carrier you understandably would go slower than that.
Congratulations on being hired as a CCA for the USPS. I would recommend wearing a comfortable shirt and comfortable walking shoes. Shorts should be allowed as well if you are working in a warmer climate. If orientation is at a centralized office the first day and you won't be delivering mail, please ask the USPS employee that question. You may also call the station you are assigned to and they might have a suggestion as well. They may give you a baseball cap to wear or maybe you can bring your own. Be sure to be bring water and a lunch as well. As far as I know orientation is part classroom, part driver-training, and part on-the-job (where you follow or assist a letter carrier on their route). I hope this helps and Good Luck to you!
Congratulations on being hired as a CCA. First I will answer your questions and then I may give you some advice.
1) I don't know how long it will take to become a career employee in Queens. I've heard that the mobility and promotions are quicker in urban environments due to turnover and the number of positions, but I have no way of verifying that. The suburban office where I work has 6 CCAs and I think they have all been here for less than 1 year.
2) The uniform allowance isn't too much, but it should cover your basics. After a couple of years, I have had more than enough to wear and use the uniform allowance mostly on footwear (expensive..$100/pair) and warm weather clothing.
3) Technically, you should always be wearing all USPS regulation clothing/uniform once you have passed probation and are given a uniform allowance. Whether or not you actually have to do this will likely depend on your supervisor or postmaster. They seem fairly lax in my office in enforcing the uniform regulations which I think is wrong. I wear regulation clothing head to toe including footwear. The proper footwear is very important because it has to be approved to be slip-resistant. This job may require a lot of walking and you don't want a slip, trip or fall to injure yourself. Having the proper footwear and paying attention to where you are walking is very important.
My advice to you would be as professional as possible in performing your assigned job. Don't get involved in any office politics. Join the NALC. Bring any questions to your shop steward that you may have re: rights as a CCA. Work safely. As a CCA, you may be assigned to different stations on different days, have very few days off, and have an ever-changing work schedule. It's possible you will have a huge amt of hours per week or not many. If a manager/supervisor gives you vague or unreasonable instructions, it's important to speak up to get clarification and/or tell them you won't be able to finish an assignment in the allotted time. Do not let yourself be bullied by management. They may try to intimidate you, but as long as you show up for work on time, work safely and professionally, things should work out fine. If you like the work and think that making a "career" employee would be good, don't give up on your CCA position no matter how stressful it could be at times. Being a career employee allows you to work a much more consistent schedule and receive paid sick leave, subsidized health insurance, and many other benefits.
Good luck!
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