Ask a Mailman (City Letter Carrier) anything

1237 Questions

Last Answer on February 18, 2022

Let's say the mail carrier flirted hard core with a customer but was married... If the wife found out and got upset could he walk in one day and say I need a new route?

Asked by Jessica over 7 years ago

I don’t really think so unless the carrier was in some imminent safety danger due to his hardcore flirting and his wife found out. He could bid to another route when the opportunity arises and if his seniority is high enough to get the other route. I’ve never seen it happen where a carrier was replaced due to a customer request or a personal issue. There may be a mechanism/procedure to do that, but I’m not aware of it. I don’t know the specific situation that you are talking about, but it’s a good reason not to mix work and personal life beyond friendships. There is too much potential for disruption.

348 Votes

Can you enter an open garage to deliver a package

Asked by Debbie almost 8 years ago

I don't know the rule about this Debbie. I would guess that for the safety of the letter carrier it is recommended not to enter an open garage or backyard. I almost always will leave any packages at the front door. If the garage is open and the package can be left there I may consider doing that as well. We have never been told not to deliver a package through and open garage.

348 Votes

Someone is using my physical address for mail but asking the PO to hold their mail for pick up. He used to live at the property but sold it in Nov2016. He will not complete a change of address form and the post master will not help. What can I do?

Asked by GG over 8 years ago

GG, I don't really have a suggestion for you. If it were affecting your mail delivery in any way I'd be quite upset and concerned. In theory, they shouldn't keep holding someone's mail for pickup indefinitely. I mean they shouldn't be able to have their mail held, pick it up, and then just put it on hold again. The solution for that person would be to rent a PO Box and have their mail forwarded to it. I know we often won't hold mail for individuals at a certain address. We usually hold the entire mail for an entire address but I can't quote you any internal policies on this because I don't know them. If any mail for the previous owner actually gets delivered to your house, I'd say that you should feel free to discard it since the PO isn't helping you at all. I know it sounds vindictive but the person who moved out or sold the property should either fill out a proper COA or just not care about any mail addressed to him at your current residence.

348 Votes

How do mail carriers figure out which route to take in the city there in

Asked by Jillian over 8 years ago

Jillian, we are assigned to work at a Post Office in a particular city when we are hired. That city may have just one PO or may have several stations which we can work from. To answer your question, we choose the routes that we want to take based on seniority, which I find to be the fairest way of doing most things. It eliminates any favoritism that could occur and everything is out in the open with regards to seniority. Some carriers choose routes that have more business deliveries while others may prefer to deliver to residences or a combination. Some routes require more walking than others. Some routes are entirely driving and mail is delivered from the postal vehicle directly into a curbside mailbox. In a major urban areas some buildings could be so large that a carriers route is just one building. I have stayed with the first route that I was every able to bid on successfully. My seniority (18 years) would allow me to move onto what are considered more desirable routes when vacancies occur. I'm comfortable in what I do and I know it well and I think it's a fair days work. Some carriers are a lot more picky than others. As you can see it really depends on personalities and what one perceives as desirable. I hope this helps answer your question.

347 Votes

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I thought of 1 more ?, sorry. If a carrier jumps onto my porch where there are no stairs and gets injured doing that, am I liable? To get to the stairs, one must cross my small yard & enter at far end, based on the direction he travels on his route.

Asked by Cathy almost 8 years ago

I do understand what you mean. Your question is "If a carrier takes the 'shortcut' to your mailbox vs taking the stairs at the far end based on his direction of travel are you liable for any injury. I don't know the answer to this for sure but I'd hope not. We are covered by workers' compensation insurance through our employer (the USPS) and I don't know that the USPS or the letter carrier (individually) could file a successful liability claim against you as the homeowner. I can see if you were very negligent as a homeowner and maybe caused some type of tripping hazard to be left unattended perhaps there could be some liability, but I have really no insight on this.

346 Votes

I subscribe to the new-ish "Informed Delivery Service3" that started in aroud 2016.
Bwwn using it now for about 4 months, impressed. One isssue: I saw the phtograph of my 2nd paycheck (a "one-ff", stipend) Monday morning, but wasnt in my box later!

Asked by Danso almost 8 years ago

I have heard of this happening before. A customer showed me her Informed Delivery email and the image of an item that should've been delivered that day but wasn't. I said I had no idea why the letter wouldn't be in the mail but asked her to wait until the following day to see if the letter would arrive. The letter did arrive the next day so that issue was resolved. I hope it is the same case with your missing paycheck. I overheard from a supervisor what the problem would be. Apparently the letter is imaged somewhere in the automated mail sortation process before the very last step of being placed in a tray of mail in delivery sequence. This is one possible reason why the letter was not in the mail delivery the day it should have been. It is also possible that the letter is missorted by our automation and/or misdelivered. Hopefully this isn't too common of an occurrence when compared to the quantity of mail delivered each day. I hope this helps and thanks for writing.

346 Votes

what do I do to show that I'm taking initiative for my barking, aggressive dog? He was recently reported and my neighbor was told that he will not be entering the street if he sees him out which is completely fair. Can I redeem myself?

Asked by Diane about 8 years ago

I'm not sure what you can do about this because I can't speak for what another letter carrier will do in this situation. It is admirable that you are taking initiative for your barking, aggressive dog. If your dog is out but contained in a yard and behind a fence or gate, I'm not sure why your letter carrier wouldn't come on the street. I see some aggressive, big loud dogs while delivering mail but they aren't loose so I don't worry about them. I am not someone who is good with dogs but know many people love their pets. I think you may need to contact the post office and have a conversation with the delivery supervisor and explain (if true) that your dog isn't near the mailbox, is contained in a safe area and isn't a threat to the letter carrier. I don't know what the resolution will be, but it has to start with a conversation. Most rational letter carriers can figure out if a dog is a threat or not. A loud aggressive bark shouldn't be the sole determination.

346 Votes

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Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

Let's say the mail carrier flirted hard core with a customer but was married... If the wife found out and got upset could he walk in one day and say I need a new route?

Can you enter an open garage to deliver a package

Someone is using my physical address for mail but asking the PO to hold their mail for pick up. He used to live at the property but sold it in Nov2016. He will not complete a change of address form and the post master will not help. What can I do?

How do mail carriers figure out which route to take in the city there in

Also on Jobstr...

I thought of 1 more ?, sorry. If a carrier jumps onto my porch where there are no stairs and gets injured doing that, am I liable? To get to the stairs, one must cross my small yard & enter at far end, based on the direction he travels on his route.

I subscribe to the new-ish "Informed Delivery Service3" that started in aroud 2016.
Bwwn using it now for about 4 months, impressed. One isssue: I saw the phtograph of my 2nd paycheck (a "one-ff", stipend) Monday morning, but wasnt in my box later!

what do I do to show that I'm taking initiative for my barking, aggressive dog? He was recently reported and my neighbor was told that he will not be entering the street if he sees him out which is completely fair. Can I redeem myself?

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

Let's say the mail carrier flirted hard core with a customer but was married... If the wife found out and got upset could he walk in one day and say I need a new route?

Can you enter an open garage to deliver a package

Someone is using my physical address for mail but asking the PO to hold their mail for pick up. He used to live at the property but sold it in Nov2016. He will not complete a change of address form and the post master will not help. What can I do?

How do mail carriers figure out which route to take in the city there in

Also on Jobstr...

I thought of 1 more ?, sorry. If a carrier jumps onto my porch where there are no stairs and gets injured doing that, am I liable? To get to the stairs, one must cross my small yard & enter at far end, based on the direction he travels on his route.

I subscribe to the new-ish "Informed Delivery Service3" that started in aroud 2016.Bwwn using it now for about 4 months, impressed. One isssue: I saw the phtograph of my 2nd paycheck (a "one-ff", stipend) Monday morning, but wasnt in my box later!

what do I do to show that I'm taking initiative for my barking, aggressive dog? He was recently reported and my neighbor was told that he will not be entering the street if he sees him out which is completely fair. Can I redeem myself?

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I subscribe to the new-ish "Informed Delivery Service3" that started in aroud 2016.
Bwwn using it now for about 4 months, impressed. One isssue: I saw the phtograph of my 2nd paycheck (a "one-ff", stipend) Monday morning, but wasnt in my box later!