MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
JC, I'm so glad you had a great experience with your letter carrier today. Too often I hear of the opposite happening. I don't know exactly how you'd leave feedback for your letter carrier, but I have 2 suggestions. First, you could go to www.usps.com and look for info on how to contact the USPS. It may just be a general call center but hopefully they'll give you the number or some way to contact your local PO. Another option is to write a letter (I know it's not too common these days) to your local PO, attention: Delivery Supervisor or Postmaster giving praise to your letter carrier and describing what she did to go above and beyond. You don't necessarily need the street address for the PO, just the correct ZIP code for your PO. Using the USPS mobile app or the website you can find the address of your local PO. Thanks for taking the time to give positive feedback.
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I do understand what you mean. Your question is "If a carrier takes the 'shortcut' to your mailbox vs taking the stairs at the far end based on his direction of travel are you liable for any injury. I don't know the answer to this for sure but I'd hope not. We are covered by workers' compensation insurance through our employer (the USPS) and I don't know that the USPS or the letter carrier (individually) could file a successful liability claim against you as the homeowner. I can see if you were very negligent as a homeowner and maybe caused some type of tripping hazard to be left unattended perhaps there could be some liability, but I have really no insight on this.
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I don't know that they can become a full fledged supervisor as a CCA (city carrier assistant) because that would mean being hired into a career position. A CCA is a non-career position. I've seen at least 2-3 times at the office where I work where a CCA has become a 204(b) which is an acting supervisor. It surprised me at first when this happened but I didn't have an issue with it as I had no desire to be a supervisor/manager. Some coworkers feel it's a bit absurd. The truth is that our staffing levels are so low across the board that nothing surprises me as to who goes where and does what. In our office we currently have one CCA (pregnant) who is doing the work of a 204(b). I don't know her plans once the baby is born and she comes back to work.
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I don't know anything about getting OIG to investigate anything for the USPS. I think they may have a tip hotline that can be called but I don't know if they will place your tip on any high priority. I would call that carrier a sleazeball for not delivering anything that should be. It is illegal plus the only reason our job exists is because items are being paid for that we should deliver. I have the impression that so many employees (including management) don't care at all about proper delivery of mail and what gets discarded or has the proper postage. There is so little oversight as to what we do on a daily basis unless we do something egregious or work unsafely. I'm sorry to be so negative. It's important to me that every piece of mail that is properly addressed is delivered, no matter if it's a catalog, weekly supermarket flier, or birthday card. It's all mail and should be handled accordingly.
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Jessica, it depends who you ask or are dealing with regards to who is emptying the locked box. If I personally knew you or you could show me some ID if I didn't know you, I'd gladly return the letter if I could easily find it. Sometimes there are hundreds of letters in the blue collection boxes and the carrier who is collecting the mail from that box may or may not have the time, patience, or personality to return your letter to you. It may be worthwhile to just send another envelope with a check in it if you can't retrieve the letter you accidentally put into the collection box without the check. I've never been told that I'm not allowed to return a letter once it is placed in a collection box, but, then again, our training and procedural enforcement is quite poor so that's why the lack of uniformity across the USPS. Thank you for writing.
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Rose, I'm not sure exactly what you mean by this question. If you would like to give a gift to a particular letter carrier, I'm sure it'd be appreciated. During this time of year (December holiday season), many people who I deliver mail to will give me a cash gratuity or gift of sweets or wine for example. It is never expected by me to receive a gratuity or gift but I follow up with a thank you card to the customer. If you're not sure when your particular letter carrier is working you may just have to wait until you see them to present them with the gift or leave it in your mailbox and hope they will get it. Please ask a follow up question of me if I haven't explained my answer clearly.
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Congratulations Mr. fulltime. That's a clever name. As far as any tips or advice I have a few. First, you are there to serve the residents or businesses on the routes, not the regular carrier who normally does the route. This means you don't have to do any favors or anything that the regular asks you to do for the customers. Please just be conscientious about delivering the mail properly and accurately. I'd recommend not going too fast just to get the route done. It's best to go at a consistent moderate pace and don't waste time on your cell phone texting and talking to people when you should be focused on working safely and efficiently. If you aren't sure about a certain delivery or maybe how to do a route, you can ask the regular carrier and hopefully they will help you. I have a route which I deliver daily, but when I have a non-scheduled day, the T6 delivers it. I give my "floater" or "comp person" the information they'd need re: houses where there are vacancies or forwards or dogs to be aware of. If the regular carrier comes in for his non-scheduled day for OT, it's possible (depending on how your office operates) you could be "bumped" off that assigned route for the day and deliver another route in the office. My advice would also be to try to stay out of any office politics if possible. Having the same route to deliver daily, I don't need to know much about what else is happening at the PO. Good luck to you, sir!
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