Ask a Mailman (City Letter Carrier) anything

Someone is using my physical address for mail but asking the PO to hold their mail for pick up. He used to live at the property but sold it in Nov2016. He will not complete a change of address form and the post master will not help. What can I do?

Asked by GG over 8 years ago

GG, I don't really have a suggestion for you. If it were affecting your mail delivery in any way I'd be quite upset and concerned. In theory, they shouldn't keep holding someone's mail for pickup indefinitely. I mean they shouldn't be able to have their mail held, pick it up, and then just put it on hold again. The solution for that person would be to rent a PO Box and have their mail forwarded to it. I know we often won't hold mail for individuals at a certain address. We usually hold the entire mail for an entire address but I can't quote you any internal policies on this because I don't know them. If any mail for the previous owner actually gets delivered to your house, I'd say that you should feel free to discard it since the PO isn't helping you at all. I know it sounds vindictive but the person who moved out or sold the property should either fill out a proper COA or just not care about any mail addressed to him at your current residence.

373 Votes

Hello,
My mailman left a note on my mail telling me that he wouldn't deliver my mail unless I cleaned up a bit of dog poop in my front yard. Is this legal? I didn't even think a mail carrier was supposed to walk through yards.

Asked by Chris about 8 years ago

Chris, to answer your second question first,we are definitely supposed to walk through yards and across lawns unless a resident or property owner specifically tells us not to. It is the most efficient way to get from house to house without having to walk to the street unless there are fences between houses in their front yards. As far as dog poop situation, I don't know what is legal and not with regards to refusing mail delivery. I would speculate that if there is a chance the letter carrier may walk through it then maybe the note is warranted. On the other hand if the dog feces is on the lawn and you request the carrier not to walk on your lawn as he may step in it that should be a fair compromise. The carrier could also write a carrier alert card for your address which is sorted in your mail daily so when a letter carrier comes upon your house they could be alert for any possible dog poop. The alert card isn't delivered to your house. Instead the letter carrier takes it back to the PO to be used on the next delivery day as a warning card again for your address.

372 Votes

How do you know if what is in the mailbox is outgoing mail to be collected or if the resident just left something in their mailbox? I know sometimes people forget to check their mailbox everyday & sometimes a neighbor may leave somethin in the box

Asked by Dee almost 9 years ago

It's very common for people not to check their mailbox daily (me included). If there is mail in there from previous days I generally wouldn't look for any outgoing mail. Outgoing mail should have uncanceled postage and be clearly visible when you open the mailbox. Sometimes people leave the lid open or place the letters vertically to show that they have outgoing mail. If the item has no postage I just leave it there. Other people or companies aren't supposed to leave items in a mailbox but it's common and I just ignore it. Landscapers or oil delivery companies sometimes leave an invoice in the mailbox. Every now and again I forget to take someone's outgoing mail, but not often. Some mailboxes may have a red plastic flag that is put in the "up" position to notify the letter carrier that there may be outgoing mail. Upon collection of the mail, the letter carrier should put the flag in the "down" position. These flags are more common in a rural or suburban delivery environment.

372 Votes

what time mail man delivers mail in 181 willow rd 18 san ysidro ca 92173

Asked by delia morales almost 9 years ago

This job message board isn't a customer service site to advise when mail will be delivered to a specific address. Depending on staffing and quality of the operations at your local PO will have an impact as to when your mail is delivered. In my experience mail is usually delivered between 0930 and 1800 but have heard about mail being delivered much later in some locations. If you called the USPS general customer service number i don't think they'd give you anymore of a specific answer either.

371 Votes

Are magazines and large catalogs the bane of your existence (because they're bulky or heavy) or is it more "loose" circulars and such that are worse?

Asked by Harris about 9 years ago

Harris, for last couple of years the number of catalogs and magazines we deliver has decreased quite a bit so they generally aren't a pain at all. Some weekly circulars have loose ads that are oversize or fall out of the main circular and those can be messy, but in the whole scheme of things aren't too bad. Some people love to complain about anything so I'm sure if you poll my coworkers you'll get different answers. Just this past week, IKEA distributed their yearly catalog to many residents where I deliver mail. These are pretty thick, but since that day didn't have a lot of other catalogs or circulars it ran smoothly. It was a heavier than usual load due to the IKEA catalogs, but we only get them yearly and I can't think of another catalog mailers that puts out such thick catalogs in such quantities. In case you missed it, Victoria's Secret ceased mailing any catalogs earlier this year and they were a large mailer of catalogs in the past, I'm sure other catalog companies are following suit as they realize many consumers prefer to browse online. This is a great question. I feel the future for print advertising will continue to decline, but it may not be too precipitous. Another big catalog mailer is Bed, Bath, and Beyond though their ads are very thin so don't add much weight.

371 Votes

I thought of 1 more ?, sorry. If a carrier jumps onto my porch where there are no stairs and gets injured doing that, am I liable? To get to the stairs, one must cross my small yard & enter at far end, based on the direction he travels on his route.

Asked by Cathy about 8 years ago

I do understand what you mean. Your question is "If a carrier takes the 'shortcut' to your mailbox vs taking the stairs at the far end based on his direction of travel are you liable for any injury. I don't know the answer to this for sure but I'd hope not. We are covered by workers' compensation insurance through our employer (the USPS) and I don't know that the USPS or the letter carrier (individually) could file a successful liability claim against you as the homeowner. I can see if you were very negligent as a homeowner and maybe caused some type of tripping hazard to be left unattended perhaps there could be some liability, but I have really no insight on this.

370 Votes

How do you get the USPS OIG to investigate? A carrier tech never delivers catalogs. I have tested and confirmed they did not deliver at least 12 over 2 years. All other carriers have passed my tests 100%. This one fails 100%. USPS OIG does nothing.

Asked by USPS Abused over 8 years ago

I don't know anything about getting OIG to investigate anything for the USPS. I think they may have a tip hotline that can be called but I don't know if they will place your tip on any high priority. I would call that carrier a sleazeball for not delivering anything that should be. It is illegal plus the only reason our job exists is because items are being paid for that we should deliver. I have the impression that so many employees (including management) don't care at all about proper delivery of mail and what gets discarded or has the proper postage. There is so little oversight as to what we do on a daily basis unless we do something egregious or work unsafely. I'm sorry to be so negative. It's important to me that every piece of mail that is properly addressed is delivered, no matter if it's a catalog, weekly supermarket flier, or birthday card. It's all mail and should be handled accordingly.

370 Votes

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

Someone is using my physical address for mail but asking the PO to hold their mail for pick up. He used to live at the property but sold it in Nov2016. He will not complete a change of address form and the post master will not help. What can I do?

Hello,
My mailman left a note on my mail telling me that he wouldn't deliver my mail unless I cleaned up a bit of dog poop in my front yard. Is this legal? I didn't even think a mail carrier was supposed to walk through yards.

How do you know if what is in the mailbox is outgoing mail to be collected or if the resident just left something in their mailbox? I know sometimes people forget to check their mailbox everyday & sometimes a neighbor may leave somethin in the box

what time mail man delivers mail in 181 willow rd 18 san ysidro ca 92173

Also on Jobstr...

Are magazines and large catalogs the bane of your existence (because they're bulky or heavy) or is it more "loose" circulars and such that are worse?

I thought of 1 more ?, sorry. If a carrier jumps onto my porch where there are no stairs and gets injured doing that, am I liable? To get to the stairs, one must cross my small yard & enter at far end, based on the direction he travels on his route.

How do you get the USPS OIG to investigate? A carrier tech never delivers catalogs. I have tested and confirmed they did not deliver at least 12 over 2 years. All other carriers have passed my tests 100%. This one fails 100%. USPS OIG does nothing.

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

Someone is using my physical address for mail but asking the PO to hold their mail for pick up. He used to live at the property but sold it in Nov2016. He will not complete a change of address form and the post master will not help. What can I do?

Hello,My mailman left a note on my mail telling me that he wouldn't deliver my mail unless I cleaned up a bit of dog poop in my front yard. Is this legal? I didn't even think a mail carrier was supposed to walk through yards.

How do you know if what is in the mailbox is outgoing mail to be collected or if the resident just left something in their mailbox? I know sometimes people forget to check their mailbox everyday & sometimes a neighbor may leave somethin in the box

what time mail man delivers mail in 181 willow rd 18 san ysidro ca 92173

Also on Jobstr...

Are magazines and large catalogs the bane of your existence (because they're bulky or heavy) or is it more "loose" circulars and such that are worse?

I thought of 1 more ?, sorry. If a carrier jumps onto my porch where there are no stairs and gets injured doing that, am I liable? To get to the stairs, one must cross my small yard & enter at far end, based on the direction he travels on his route.

How do you get the USPS OIG to investigate? A carrier tech never delivers catalogs. I have tested and confirmed they did not deliver at least 12 over 2 years. All other carriers have passed my tests 100%. This one fails 100%. USPS OIG does nothing.

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Hello,
My mailman left a note on my mail telling me that he wouldn't deliver my mail unless I cleaned up a bit of dog poop in my front yard. Is this legal? I didn't even think a mail carrier was supposed to walk through yards.