MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
I don't know anything about getting OIG to investigate anything for the USPS. I think they may have a tip hotline that can be called but I don't know if they will place your tip on any high priority. I would call that carrier a sleazeball for not delivering anything that should be. It is illegal plus the only reason our job exists is because items are being paid for that we should deliver. I have the impression that so many employees (including management) don't care at all about proper delivery of mail and what gets discarded or has the proper postage. There is so little oversight as to what we do on a daily basis unless we do something egregious or work unsafely. I'm sorry to be so negative. It's important to me that every piece of mail that is properly addressed is delivered, no matter if it's a catalog, weekly supermarket flier, or birthday card. It's all mail and should be handled accordingly.
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I'm not sure why the letter carrier would do that without some type of notification that you and your mother don't live there anymore. I don't think the letter carrier should have done that. I guess you could write a note next to the other note with you and your mother's name as well. If that doesn't work, you could also contact the postmaster or delivery supervisor and explain that you still live there. I hope that helps because we shouldn't be deciding whether or not someone lives at a certain address or not. In truth, somebody doesn't have to live at an address there just to have mail accepted there.
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I don’t know anything about the claims process and what type of compensation you’d be entitled to beyond the cost of mailing the item unless you purchased insurance or if the type of mailing has insurance associated with it. The carrier shouldn’t have signed for a restricted delivery item. It shouldn’t break your heart to do this. I’d be more aggravated by not getting a service you paid for. To be honest, I often sign for customers when they have certified letters or packages that ask for a signature confirmation. This is mainly because I know most of the people who I deliver mail to. It hasn’t come back to haunt me, yet. I wouldn’t sign for a domestic registered item or for a Restricted Delivery item. As far as how to file a claim, you could go to a Post Office and inquire about the process or perhaps look at www.usps.com for guidance.
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Jvitto48, thanks for your question but I’m sorry that I can’t give you any assistance in this matter. I don’t know if your local shop steward or area representative can help with this. I’ve never been too involved with any rte inspections, or if I have, it was so many years ago and I don’t remember. NALC has a 2012 “guide to route inspections” available online as a PDF but it’s 188 pages long and may not even address your question about base parcel amount. I don’t know how the base parcel amount is arrived at. I also don’t know if it includes every scannable parcel. My generic advice is to take all authorized lunches and breaks, as well as one or two bathroom breaks if needed. I know route inspections can make people anxious but my attitude has always been that whatever time it takes is valid as long as you aren’t obviously extending your street time. I’ve received between 1-5 sampling requests daily and I know that is a valid use of time while scanning the flats and letters. Good luck on the inspection. I know that’s easy for me to say not being involved. Thanks for writing.
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I'm not sure what you can do about this because I can't speak for what another letter carrier will do in this situation. It is admirable that you are taking initiative for your barking, aggressive dog. If your dog is out but contained in a yard and behind a fence or gate, I'm not sure why your letter carrier wouldn't come on the street. I see some aggressive, big loud dogs while delivering mail but they aren't loose so I don't worry about them. I am not someone who is good with dogs but know many people love their pets. I think you may need to contact the post office and have a conversation with the delivery supervisor and explain (if true) that your dog isn't near the mailbox, is contained in a safe area and isn't a threat to the letter carrier. I don't know what the resolution will be, but it has to start with a conversation. Most rational letter carriers can figure out if a dog is a threat or not. A loud aggressive bark shouldn't be the sole determination.
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Jillian, we are assigned to work at a Post Office in a particular city when we are hired. That city may have just one PO or may have several stations which we can work from. To answer your question, we choose the routes that we want to take based on seniority, which I find to be the fairest way of doing most things. It eliminates any favoritism that could occur and everything is out in the open with regards to seniority. Some carriers choose routes that have more business deliveries while others may prefer to deliver to residences or a combination. Some routes require more walking than others. Some routes are entirely driving and mail is delivered from the postal vehicle directly into a curbside mailbox. In a major urban areas some buildings could be so large that a carriers route is just one building. I have stayed with the first route that I was every able to bid on successfully. My seniority (18 years) would allow me to move onto what are considered more desirable routes when vacancies occur. I'm comfortable in what I do and I know it well and I think it's a fair days work. Some carriers are a lot more picky than others. As you can see it really depends on personalities and what one perceives as desirable. I hope this helps answer your question.
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Rose, I'm not sure exactly what you mean by this question. If you would like to give a gift to a particular letter carrier, I'm sure it'd be appreciated. During this time of year (December holiday season), many people who I deliver mail to will give me a cash gratuity or gift of sweets or wine for example. It is never expected by me to receive a gratuity or gift but I follow up with a thank you card to the customer. If you're not sure when your particular letter carrier is working you may just have to wait until you see them to present them with the gift or leave it in your mailbox and hope they will get it. Please ask a follow up question of me if I haven't explained my answer clearly.
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