MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
I've never had this situation happen. It's rare for someone to get angry about their mail on the route where I deliver. If I can easily accommodate them and give them their check I would. Where I deliver the mail so few people receive checks on any regular basis. If the situation occurred, I would just remain calm and explain that I can't give them their mail now and when I get to their house or address, I'll gladly give them their mail. The key is to never escalate a situation. Thanks for your question.
Share Answer: &caption=Jobstr.com&description=Some%20of%20your%20customers%20are%20used%20to%20getting%20their%20mail%20at%20the%20same%20time%20everyday.%20Today%20there%20was%20a%20lot%20more%20mail%20to%20sort%20and%20deliver%2C%20so%20you%20are%20later%20than%20usual%20in%20making%20deliveries.%20One%20customer%20is%20angry%20because%20he%20has%20been%20waiting%20for%20a%20cheque.%20How%20would%20you%20address%20this%20situation%3F&redirect_uri=http://jobstr.com/threads/show/4154-mailman-city-letter-carrier-/question/18364)
Rose, I'm not sure exactly what you mean by this question. If you would like to give a gift to a particular letter carrier, I'm sure it'd be appreciated. During this time of year (December holiday season), many people who I deliver mail to will give me a cash gratuity or gift of sweets or wine for example. It is never expected by me to receive a gratuity or gift but I follow up with a thank you card to the customer. If you're not sure when your particular letter carrier is working you may just have to wait until you see them to present them with the gift or leave it in your mailbox and hope they will get it. Please ask a follow up question of me if I haven't explained my answer clearly.
Share Answer: &caption=Jobstr.com&description=gift%20for%20particular%20mailman%20instead%20of%20temp&redirect_uri=http://jobstr.com/threads/show/4154-mailman-city-letter-carrier-/question/17874)
You're not supposed to wear your own shoes while you're a letter carrier. As part of your yearly uniform allowance you may order USPS-approved SR/USA shoes. They are almost always black in color and are slip-resistant. I'm not sure how strictly it is enforced but I always wear the approved shoes. If you were to fall while delivering mail one of the first things that will be looked at is whether or not you were wearing the proper footwear. I don't take very good care of my footwear and I deliver mail on a walking route so my shoes tend to wear out quickly. I pay apprx $110/pair for the USPS-approved work shoes. On a yearly basis we are allotted apprx $450 for our uniform purchases.
Share Answer: &caption=Jobstr.com&description=Can%20you%20wear%20your%20own%20shoes%20during%20work&redirect_uri=http://jobstr.com/threads/show/4154-mailman-city-letter-carrier-/question/18578)
I don't know anything about getting OIG to investigate anything for the USPS. I think they may have a tip hotline that can be called but I don't know if they will place your tip on any high priority. I would call that carrier a sleazeball for not delivering anything that should be. It is illegal plus the only reason our job exists is because items are being paid for that we should deliver. I have the impression that so many employees (including management) don't care at all about proper delivery of mail and what gets discarded or has the proper postage. There is so little oversight as to what we do on a daily basis unless we do something egregious or work unsafely. I'm sorry to be so negative. It's important to me that every piece of mail that is properly addressed is delivered, no matter if it's a catalog, weekly supermarket flier, or birthday card. It's all mail and should be handled accordingly.
Share Answer: &caption=Jobstr.com&description=How%20do%20you%20get%20the%20USPS%20OIG%20to%20investigate%3F%20A%20carrier%20tech%20never%20delivers%20catalogs.%20I%20have%20tested%20and%20confirmed%20they%20did%20not%20deliver%20at%20least%2012%20over%202%20years.%20All%20other%20carriers%20have%20passed%20my%20tests%20100%25.%20This%20one%20fails%20100%25.%20USPS%20OIG%20does%20nothing.&redirect_uri=http://jobstr.com/threads/show/4154-mailman-city-letter-carrier-/question/18212)
Call Center Representative
What is the meanest thing a caller has ever said to you?
Bouncer
What's the best way to "get in good" with the bouncer at the door?
Sushi Chef
Is there a stigma against sushi restaurants that have non-Asian chefs?
Most of the following I am copying and pasting here since your q’s were similar. I hold the satchel on my right shoulder and never across my body. I’ve seen it both ways and don’t know which is correct. By carrying it on one shoulder makes it quite easy to get on and off between relays if you are moving your delivery vehicle. Carrying across your body may be better for weight distribution. I’m pretty sure I was taught to just carry the bag on one shoulder and I’m just used to it and comfortable that way. I see carriers deliver with no satchel at all which bothers me because I believe we should always use one when delivering a relay.
Copied from a previous reply by me:
Jvitto58, I don’t know what our manuals say about this situation. I always feel we are given such little guidance on when to drop off a parcel on a relay. I know you are going to have route inspections soon. I don’t have much of a memory of what they are like so I can’t give you my experience. If a parcel doesn’t fit in my satchel, I will generally deliver it when I pass the address. This may be before of after I deliver the relay depending on where the park point is for a particular relay. I don’t flag the mail for addresses that have a parcel. I deliver the mail as I normally would and then deliver the parcel before or after the relay. To be honest, I have a geographically compact route so I often deliver most of my larger parcels before I even begin delivering mail for the day. I know you didn’t ask me this and I definitely don’t recommend doing it on an inspection as it can be considered inefficient or time-wasting. I just like to get the larger items out of my postal delivery vehicle. I try not to circle back with the truck if I can avoid it, but to me there are no absolutes and each day has some different nuances when it comes to parcel delivery. Regarding your route inspection, just try to give a fair effort. Don’t hurry, but don’t be a turtle either. I truly don’t have any great guidance because I’ve rarely, if ever, been involved in one.
Share Answer: &caption=Jobstr.com&description=What%20is%20the%20guidelines%20for%20parcels%20drops%20before%20or%20after%20a%20relay%20and%20flagging%20the%20mail.%20I%20hear%20conflicting%20theories.%20%20Also%20holding%20the%20bag%20across%20the%20body%20or%20on%20the%20shoulder.%20Route%20inspections%20next%20month.%20Apologies%2C%20carriers%20tripping%20a%20little%20in%20ofc&redirect_uri=http://jobstr.com/threads/show/4154-mailman-city-letter-carrier-/question/19598)
I've never worked in an urban environment to deliver mail so I can't speak from experience. While it's true you may not have the advertising circulars that you deliver so much of in the suburbs you could have a larger route even though the mail volume per house is lower. Some cities have routes where you use a pushcart and don't have a vehicle to seek shelter in when the weather gets very bad. Is it possible the streets are crowded so it's not always easy to find parking for your postal vehicle if you even have one? Please also consider that you will likely lose your bidding seniority if you switch offices. This may not be important to you of haven't been at the USPS very long. Living closer to work may be a valid convenience for transferring. I'm quite happy working in the suberbs. The neighborhood where my route is can be pretty quiet at times which is what I enjoy. There are probably pros and cons to each work environment and if I was originally hired to work in a more urban environment I may have been fine with that. The decision you make is personal. I hope you feel you make the right move whichever action you choose to (or not to) make.
Share Answer: &caption=Jobstr.com&description=Is%20it%20better%20being%20a%20mailman%20in%20the%20city%20or%20in%20the%20suburbs.%20Currently%20I%20work%20in%20the%20suburbs%20and%20I%27m%20thinking%20about%20transferring%20to%20the%20city%20since%20they%20dont%20get%20advertisements%20and%20it%20is%20closer%20to%20me&redirect_uri=http://jobstr.com/threads/show/4154-mailman-city-letter-carrier-/question/18850)
There isn't really much to do Brittany except to be patient. Mail can go missing or be delayed for so many reasons. Most First Class mail isn't tracked either so it's not easy to tell where it is. 2-3 days delivery is the norm for most First Class mail in the US. If a piece of mail is misdelivered by a letter carrier it's hard to say when or if it will ever get properly delivered. Has your boyfriend mailed you items before to your current address and have there been issues in the past?
Share Answer: &caption=Jobstr.com&description=So%20I%20haven%27t%20gotten%20my%20card%20in%20the%20mail%20and%20my%20boyfriend%20put%20it%20in%20the%20mail%20on%20Tuesday%20what%20should%20I%20do&redirect_uri=http://jobstr.com/threads/show/4154-mailman-city-letter-carrier-/question/18454)
-OR-
Login with Facebook (max 20 characters - letters, numbers, and underscores only. Note that your username is private, and you have the option to choose an alias when asking questions or hosting a Q&A.)
(A valid e-mail address is required. Your e-mail will not be shared with anyone.)
(min 5 characters)
By checking this box, you acknowledge that you have read and agree to Jobstr.com’s Terms and Privacy Policy.
-OR-
Register with Facebook(Don't worry: you'll be able to choose an alias when asking questions or hosting a Q&A.)
Browse Jobs
Host a Q&A
Search
Submit Your Question
Host a Q&A
Last 7
