Ask a Mailman (City Letter Carrier) anything

1237 Questions

Last Answer on February 18, 2022

If the adress on the envelope of the letter I'm trying to send dosent match my address will the mail man still take it?

Asked by Emely over 10 years ago

They should take it. I've never heard of that being an issue. As long as there is sufficient postage it should be accepted. I think most letter carriers don't even look at the to/from address on an envelope when they collect mail from a person or collection box. Furthermore, I know of no requirement to even have a return address on anything that is mailed. Thanks for your question.

540 Votes

I need to leave a payment for a company and she is not home. ..can I leave the payment in an envelope in her mailbox

Asked by louann about 10 years ago

I wouldn't recommend it unless you put a stamp on the envelope. The reason I say this is because the mailbox is only supposed to be used for US Mail with proper postage. That being said, if you leave the envelope in the mailbox clearly marked for the recipient company or resident with no postage it's possible the letter carrier would notice it and just leave it in the mailbox. That is what I would do but I can't speak for another letter carrier who isn't paying attention and just takes an envelope that looks like it could be outgoing mail. If you put the payment envelope in the mailbox with the address and postage it could be taken as outgoing mail but you can rest assured it will get to the recipient within a couple of days as a regular piece of mail. If possible, could you find an alternate place to put the payment or pay electronically?

540 Votes

Is it against the law to mail a letter from a business outgoing box? I went on a run thinking that I would find a Blue box and all I found was an outgoing business gray box. I put it in there not thinking anything of it, now I'm worried.

Asked by Zach almost 10 years ago

I am not too familiar with the outgoing mail gray business boxes. Was it inside a business that was on your run? It's not against any laws to mail a letter from an outgoing business gray box. As long as there is sufficient postage on the letter I don't see why you can't mail that from anywhere. It should be no problem at all. I just wouldn't know the schedule as to when the mail was picked up. If the letter carrier had already taken the mail for the day from the business gray box, it will likely get picked up the following delivery day.

540 Votes

Have you ever had to sign someone's name for them on a package because they weren't home? and also is there any way that doing this can screw over the customer?

Asked by Fern over 10 years ago

I sign customer's names on accountable mail or packages that need a signature if I know them and they'd likely want that done. I frequently do this but technically it's not allowed unless the recipient has given previous written authorization to do this. So far, it's never been a problem in my career that I've signed for an item, but I don't expect others to do the same. As far as if this can screw over a customer, I don't know. I suppose if you signed for a package for a customer and then never delivered it to them it could be a problem. I think in that case the letter carrier would be questioned because the intended recipient never received the item and will say it's not their signature on the PS 3849 or electronic signature record.

540 Votes

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Can you refuse delivery due to a dog barking? Dog is inside behind a metal security door and the box is next to the door. He’s not loose and there’s no way he can get out. The main door is usually shut, but not always. I’ve never received a notice.

Asked by RJ over 10 years ago

I don't think we should refuse delivery for that but I can't say for sure what we are allowed to do. As long as I felt that the door was secure enough and the dog wouldn't get out I would make the delivery. When you say you've never received a notice, do you mean you have never been told that the dog is an issue? I'm not sure what kind of notice you mean. Maybe the letter carrier refused mail delivery and never said the dog was an issue. I have a few places where I deliver to very loud barking dogs but I have never really had to refuse delivery due to this. It is often stressed by postal management to be very careful near dogs so I can understand if a letter carrier is apprehensive about it, but I can't say what they should do in the situation you described.

540 Votes

Follow up question i was the guy who asked about the eddm would i a regular size label fit where it says local postal customer do you think it fit?

Asked by Andrew about 10 years ago

Andrew, you may want to email the vendor of the postcards to see the size of the white box. It looks like it would fit in the white box but I can't say for sure as I don't know standard address label sizes. I recommend doing this before ordering the cards because I don't know if they issue refunds. I see there is an area where your card customization needs to be double checked since there are no changes once the order is placed.

540 Votes

What do you do if the mail does not fit in the mailbox
Example: there is a box to go into the mailbox but it doesn't fit for whatever reason, what do you do?

Asked by Roy potter about 10 years ago

I'll tell you what I do in this situation (which is common) but I can't say what each carrier will do and I'm sure it also varies by location. We deliver many parcels that won't fit into a mailbox. I bring the item to the front door of the house and leave it on the side of the door. I rarely ring a door bell since I don't need to see anybody to give the mail to. I also work in a neighborhood where mail/package theft is close to non-existent. If you live an apartment building or an area where mail can't just be left near a front door then the letter carrier might leave a PS 3849 Delivery Notice/Reminder/Receipt to notify the recipient that we have mail for you to retrieve from the PO or allow you to authorize delivery and leave mail at a specified location.

540 Votes

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Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

If the adress on the envelope of the letter I'm trying to send dosent match my address will the mail man still take it?

I need to leave a payment for a company and she is not home. ..can I leave the payment in an envelope in her mailbox

Is it against the law to mail a letter from a business outgoing box? I went on a run thinking that I would find a Blue box and all I found was an outgoing business gray box. I put it in there not thinking anything of it, now I'm worried.

Have you ever had to sign someone's name for them on a package because they weren't home? and also is there any way that doing this can screw over the customer?

Also on Jobstr...

Can you refuse delivery due to a dog barking? Dog is inside behind a metal security door and the box is next to the door. He’s not loose and there’s no way he can get out. The main door is usually shut, but not always. I’ve never received a notice.

Follow up question i was the guy who asked about the eddm would i a regular size label fit where it says local postal customer do you think it fit?

What do you do if the mail does not fit in the mailbox
Example: there is a box to go into the mailbox but it doesn't fit for whatever reason, what do you do?

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

If the adress on the envelope of the letter I'm trying to send dosent match my address will the mail man still take it?

I need to leave a payment for a company and she is not home. ..can I leave the payment in an envelope in her mailbox

Is it against the law to mail a letter from a business outgoing box? I went on a run thinking that I would find a Blue box and all I found was an outgoing business gray box. I put it in there not thinking anything of it, now I'm worried.

Have you ever had to sign someone's name for them on a package because they weren't home? and also is there any way that doing this can screw over the customer?

Also on Jobstr...

Can you refuse delivery due to a dog barking? Dog is inside behind a metal security door and the box is next to the door. He’s not loose and there’s no way he can get out. The main door is usually shut, but not always. I’ve never received a notice.

Follow up question i was the guy who asked about the eddm would i a regular size label fit where it says local postal customer do you think it fit?

What do you do if the mail does not fit in the mailbox Example: there is a box to go into the mailbox but it doesn't fit for whatever reason, what do you do?

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What do you do if the mail does not fit in the mailbox
Example: there is a box to go into the mailbox but it doesn't fit for whatever reason, what do you do?