MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
Jessica, I don't know what is legal or not about returning mail to the sender if not addressed properly but it seems that your letter carrier is taking this a bit too far by returning letters that don't match exactly the name on the mailbox. As long as the apartment # is correct and the name matches somewhat the mail should be delivered. I don't know if you want to leave a note saying "please deliver all mail that is addressed to my apartment # even if the name doesn't match exactly." As far as I know names don't need to match at all as long as there is an apt # and the recipient isn't rejecting the mail as "no longer lives here or person doesn't live here". Many carriers, especially substitute or CCA (city carrier assistants), just deliver the mail as addressed which is fine. I am a very detail-oriented letter carrier and always want to make the proper deliveries but would never return something for a spelling error. I would return something sometimes if it is consistently mailed to an incorrect address. Again, the address is the most important piece of information on a piece of mail, not necessarily the name.
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If I were in motion, I'd safely pull over, put on my four-way flashers, and then get out to investigate. It's possible that my gas cap is hanging out the side of the LLV, the back gate isn't secure, or maybe I'm dragging something. It could also be something that I haven't thought of. If the motorist is still around I'd ask them what they are pointing out. If it seemed to be some type of phony diversion tactic, I'd try to get far away from the motorist pointing and then investigate safely.
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I think it is inappropriate to solicit your own business while delivering a route for the USPS. I haven't heard of anyone being disciplined for doing this, but I would think that it is technically not allowed. I know of a couple of co-workers who do home improvements, landscaping, or sprinkler work as side jobs but don't know if they actually try to get business while delivering mail. If they want to do a postcard mailing to try and get business I suppose that would be fine as long as proper postage was paid for the mailing and they didn't just put their own postcards in mailboxes while delivering the mail and not affixing postage to it.
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I'm a little confused by your question. Did you move the mail slot down the driveway into a door because some mail is missing or do you think mail is missing because you've moved the mail slot down the driveway and now the mail carrier won't deliver it? I don't know why your mail would be missing. The main reason is usually misdelivery by a USPS letter carrier and less common is mail theft. To answer your main question, I don't know anything about laws regarding how far a letter carrier can walk to deliver mail. If the carrier delivers on foot then it's very common to have to go to a door or mailbox near a door to deliver the mail. From what you described it shouldn't be an issue to have moved the mail slot into a door.
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I generally wouldn't do that unless I knew the neighbors were friends with each other and could be trusted to give the package to the correct recipient. I've never been in this situation since I can leave packages at a customers house without someone home to receive it. I don't know technically what we are allowed to do without your permission but we are trusted to protect the US mail and deliver it safely to the correct address.
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Maybe for a day or so to see if anybody in the PO knows where that address is. Being that I deliver mail to the same neighborhood each day I know if a piece of mail has a valid address on it or not. It's possible if there is a replacement letter carrier delivering mail on a certain day and they can't find an address they will bring back the mail and then possibly the regular letter carrier on the route or somebody else would know where the address is. More often than not when mail has an address that can't be found (or the address doesn't even exist), we will endorse the mail as "NSN" which means "No Such Number" and it will be returned to the sender. The USPS has a national database of all valid addresses so we usually know at the PO if an address exists or not.
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If I were in motion, I'd safely pull over, put on my four-way flashers, and then get out to investigate. It's possible that my gas cap is hanging out the side of the LLV, the back gate isn't secure, or maybe I'm dragging something. It could also be something that I haven't thought of. If the motorist is still around I'd ask them what they are pointing out. If it seemed to be some type of phony diversion tactic, I'd try to get far away from the motorist pointing and then investigate safely.
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