Ask a Mailman (City Letter Carrier) anything

1237 Questions

Last Answer on February 18, 2022

How long will it take to receive mail in my mailbox sent from Long Island to Brooklyn ny??

Asked by Neeshia almost 11 years ago

From Long Island to Brooklyn, NY is usually 2 days as long as it is mailed by the final pickup time on one day (for example usually 5 or 6 PM). The mail delivery system is pretty reliable in meeting that timeframe unless the mail is missorted or misdelivered.

680 Votes

I am from Paraguay and have sent four items to the US, all with tracking numbers. They went through the Miami ISC but it's been more than a month and there has been no further updates. What may have happened and what could I do?

Asked by renef09 over 11 years ago

I am thinking it may be held up in Customs, but am not sure if that happens before or after it gets to the ISC, or is maybe based in the Miami ISC. Do you know if the recipient is still looking for their items? Sometimes it doesn't get any more bar code scans before it is delivered but actually has been delivered. You could go to www.usps.com and maybe do an inquiry as to where the items could be but I don't have a lot of confidence that you will get any more info than is what you already have.

680 Votes

A certified letter was sent out to me on Jan 13 and it's the 21st. Still have not received it and when I try to track it all it says it's in transit. Desnt say where it is. I called local post office and all they say is its on the truck. What do I d

Asked by Ann over 10 years ago

It's odd for someone to say "it's on the truck" when the tracking seems very non-specific and sounds like it hasn't been updated. 8 days is too long for a certified letter to reach you unless the item was missorted en route and was either misdelivered or is sitting at a PO and nothing is being done with it. I don't know what to tell you to do except to wait a few more days. After that, you could contact the sender and say you never received the letter though they would have the same information as the online tracking.

680 Votes

I had my bank mail a check to someone but it was sent to an incorrect address. The check was cashed/stolen. Would the carrier leave it at an address even though the name was not someone who lived there? Should it have been returned to the sender?

Asked by Nonni5 about 11 years ago

I can't say for sure what should have happened with the check that was mailed to the wrong address. It is bad that the check was cashed by an unintended party. A letter carrier doesn't always know who lives at each address and there are many days where a replacement carrier or CCA (City Carrier Assistant) is delivering the mail. If I'm not sure that piece of mail should go the address on the envelope, I will likely deliver it anyway with a "?" written next to the name. Hopefully the resident at the address would put the envelope back in the mail if it doesn't belong to them and write "doesn't live here" on the outside.

680 Votes

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I am a unit owner in a 114 unit condo. An owner operates a rental business in her unit. She has erected a "hotel" sign and has all 114 owners mail delivered to her, and then delivers the mail to each unit. Is this illegal?

Asked by jmasick@hotmail.com over 11 years ago

I am not familiar with any rules that would or wouldn't allow this. On the surface it seems odd that you wouldn't be able to receive your mail directly from the USPS, but this may be the way the condo is set up. When you say an owner operates a rental business in her unit, do you mean she arranges for people to rent other condo units short-term, kind of like a rental agent? Either way, I'm not sure how this affects mail delivery. An alternative to having your mail delivered to this single unit would be to rent a PO Box. Sure it is more costly than just getting your mail delivered to the condo complex, but there is reliability and privacy/security with a PO Box.

679 Votes

The mail lady at my apartment building has been bringing a friend with her when delivering mail, just hanging out. He also has a bully breed dog. Is this normal? Are civilians allowed in USPS vehicles?

Asked by COperson almost 11 years ago

I don't believe that is normal or allowed in a USPS vehicle. I wouldn't risk taking a civilian (non-USPS employee) in the USPS vehicle. I can't quote any rules on this but I can't imagine the USPS would take any responsibility should the non-employee get hurt while in that vehicle. It sounds even more suspicious that this friend is bringing a bully breed dog along. I once had my nephews and parents walk with me along the postal route for approximately 45 minutes to show them what my job is like. I didn't receive approval from my supervisor to do this and, after the fact, I realize it may not have been proper to have them accompany me while delivering mail. My nephews were very young at the the time and I carefully watched as they put the mail in the mailbox on several occasions. It's up to you whether or not you want to report this to your local post office that the letter carrier works out of. I don't know if the supervisor would care or do anything but I can't imagine that this is allowed or condoned. If the friend just came along and didn't go into the USPS vehicle, it may not be as clear whether or not that is allowed, but it certainly seems inappropriate. In my work environment, I just stick to the rules as much as I can without drawing attention to myself and stay out of trouble. Thanks for the interesting question.

679 Votes

Could any mailman refuse to give you your mail for any reason

Asked by Refuse almost 11 years ago

As a general rule, I think a letter carrier should be delivering mail to a mailbox unless they know or trust the person asking for the mail. If you are asking if they can bypass a house and not deliver mail at all, the main reason for refusing to deliver mail would be that the carrier feels their personal safety is in jeopardy due to a dog or other unsafe condition. They can also refuse to deliver the mail if safe access or access in general (door to an apt. Building is locked for an example) to the mailbox can't be assured. I don't know if the situation occurred to you which brought up this question. It is rare that I ever don't deliver mail to an address. Even if it's an unsafe construction area, I may give the mail to one of the workers who will put the mail in the mailbox.

679 Votes

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Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

How long will it take to receive mail in my mailbox sent from Long Island to Brooklyn ny??

I am from Paraguay and have sent four items to the US, all with tracking numbers. They went through the Miami ISC but it's been more than a month and there has been no further updates. What may have happened and what could I do?

A certified letter was sent out to me on Jan 13 and it's the 21st. Still have not received it and when I try to track it all it says it's in transit. Desnt say where it is. I called local post office and all they say is its on the truck. What do I d

I had my bank mail a check to someone but it was sent to an incorrect address. The check was cashed/stolen. Would the carrier leave it at an address even though the name was not someone who lived there? Should it have been returned to the sender?

Also on Jobstr...

I am a unit owner in a 114 unit condo. An owner operates a rental business in her unit. She has erected a "hotel" sign and has all 114 owners mail delivered to her, and then delivers the mail to each unit. Is this illegal?

The mail lady at my apartment building has been bringing a friend with her when delivering mail, just hanging out. He also has a bully breed dog. Is this normal? Are civilians allowed in USPS vehicles?

Could any mailman refuse to give you your mail for any reason

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

How long will it take to receive mail in my mailbox sent from Long Island to Brooklyn ny??

I am from Paraguay and have sent four items to the US, all with tracking numbers. They went through the Miami ISC but it's been more than a month and there has been no further updates. What may have happened and what could I do?

A certified letter was sent out to me on Jan 13 and it's the 21st. Still have not received it and when I try to track it all it says it's in transit. Desnt say where it is. I called local post office and all they say is its on the truck. What do I d

I had my bank mail a check to someone but it was sent to an incorrect address. The check was cashed/stolen. Would the carrier leave it at an address even though the name was not someone who lived there? Should it have been returned to the sender?

Also on Jobstr...

I am a unit owner in a 114 unit condo. An owner operates a rental business in her unit. She has erected a "hotel" sign and has all 114 owners mail delivered to her, and then delivers the mail to each unit. Is this illegal?

The mail lady at my apartment building has been bringing a friend with her when delivering mail, just hanging out. He also has a bully breed dog. Is this normal? Are civilians allowed in USPS vehicles?

Could any mailman refuse to give you your mail for any reason

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