MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
I must first start with my disclaimer that we are poorly trained in what the regulations or SOP are when it comes to certain situations that come up. I can't say what is legal or not regarding your question. I do think it is inappropriate for the postal worker to ask you anything about returning mail.
You don't need to explain to any USPS employee why you are returning the mail. It is none of our business. As long as it is an unopened, first-class letter, you should be able to just write "refused" on it and have it returned. Personally I would just discard any unwanted mail. I've received debt collection letters in the past and have just ignored them and not returned them. There are certain classes of mail where we won't return to the sender because the sender has paid a pre-sorted standard rate (which is lower than the first-class rate). In that case, we just recycle any unwanted mail.
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I am not sure if you can. An option is to contact the sender by phone or another means and request to not be sent any mail. If the mail is First class you can write "refused" on the envelope and it will be returned to the sender. Generally any mail that is sent as Presorted Standard (bulk mail) will just get discarded at the local PO if you write "refused" on the mail. The sender would never know you didn't want that mail. I'd just recommend that you discard/recycle any mail you don't want. For the most part customers I deliver mail to don't refuse many letters and probably just throw away anything they don't want. If they give it back to me I handle it as above (either discard the PO where I work or return it to the sender).
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Are you referring to having a pen for a signature of accountable mail like a certified or registered item? I would say we are supposed to carry a pen because we sometimes have to leave a notice that we attempted a delivery but were not able to leave the item for whatever reason. With the current mail data collection device items can be signed for directly on an electronic screen with a stylus or fingernail. No pen is required unless the sender has requested a return receipt to be signed. Basically it is good practice to carry a pen at all times while delivering the mail.
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I am not sure what you mean by this question because you first say that 100 & 102 are together in one mailbox yet you then reference a box that says 102. If you truly have two separate mailboxes for two separate addresses and is clearly labeled I'm not sure why the letter carrier doesn't separate the mail between the two addresses. You could leave a note on the shared mailbox that there is a separate mailbox for 102 and ask them to put the mail there. If this isn't resolved with a note, you could always contact the PO and speak with a delivery supervisor or a manager to register your request.
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Liz, I am no expert in giving advice on how to get more work as an RCA. I believe if you work, you get one-day of pay. There are no partial days. The nature of being a Rural Carrier Asssociate is that there are no guarantees of hours that I'm aware of per week. You are utilized to cover days off for career rural carriers if they call in sick, have annual leave, or have a day off each week or every other week. It can be frustrating not getting much work. My advice is to have a great attitude, be prompt in your attendance for work and do as accurate a job as possible when delivering the mail. Each office is different in how much work the employees get, especially when it's a non-career position like RCA or CCA (City Carrier Assistant). If there are CCA positions available nearby, you may want to consider it. They may work more frequently and can be paid for part of a workday if there are only a few hours of work available. From what I observe and read on FB groups, most CCAs are overworked, not underworked (which is your situation). Another option is to see if any RCA work is available in nearby Post Offices. We have one RCA who works in at least 2 Post Offices. Please mention to the manager or Postmaster that you are eager to have any available work as an RCA. Good luck and please be patient. You are brand new to the USPS.
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It's pretty rare but sometimes a phone number is printed on the outside of the envelope. I've never heard of a mailman calling a customer to tell him about a certified letter but that doesn't mean it can't happen. If we can't deliver a certified letter the normal procedure is to leave a form called a PS 3849 in your mail receptacle informing you of our delivery attempt and how to go about receiving the certified letter. If I were you I'd ignore the VM unless they were very specific and it's something you were expecting. They also could have looked up your phone number but it's not part of our normal procedure and if it was a mobile # it wouldn't show up on any directory.
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It should come to your residential address. There are probably millions of people who run businesses from their home address and it's no issue as far as I know to receive mail at a residential address for a business. If you were concerned about this, you could put a visible note inside or on your mailbox with the name of your company or saying "accepting mail for (insert name of company) so that there is no confusion to your letter carrier. There really shouldn't be any confusion. I just deliver the mail by address and if the recipient or company name is incorrect they could leave the mail out for me to have it returned to the sender.
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