Ask a Mailman (City Letter Carrier) anything

1237 Questions

Last Answer on February 18, 2022

It seems that all the big blue mailboxes on the street that we put our mail into have been replaced with new ones. They look just like the old ones but there is less space for the envelopes to go through into the box. Why?

Asked by Roberta almost 11 years ago

I actually have no idea regarding the blue collection boxes being replaced with ones that have thinner slots. Possibly it is harder to steal out of it with a thinner slot buy I'm purely speculating. I don't know that theft from these boxes is much of an issue in most areas. Your question is the first I'm hearing about different size slot collection boxes. If anything I just hear of there being less collection boxes in general due to the decline in First-Class Mail being sent.

650 Votes

If i post a letter but didn't mean to can i go back and ask the postman if i can have it back before he takes it away

Asked by daniel almost 11 years ago

I would give it back to you if I know who you are, or you can positively ID yourself, and if I can easily retrieve the letter. It's rarely happened to me and in each case in gave back the letter(s) to the sender. I can't speak to how another letter carrier would react to your request and I don't know if there are any rules specifically allowing or prohibiting this. We are not trained on how to handle this request as far as I can remember.

649 Votes

what iare the percentages of mail delivered to the wrong address by the regular mail person versus a substitute carrier?

Asked by Marilyn almost 10 years ago

I don't have the answer because it differs from person to person. If the substitute carrier is conscientious and verifies the address on the mail the mailbox that he's leaving the mail in then it would probably be a low difference between the two. Some regular carriers make plenty of mistakes because they are in a hurry or maybe don't care. I am very conscientious but still make mistakes. When a substitute delivers my route, the results vary. Some days you think "great job" and other days it's "why don't they read the address and be more careful". Misdeliveries are a big pet peeve of mine. One reason is that you don't know if the errant recipient will put the mailpiece back for correct delivery or may just ignore or discard it. I don't feel enough education is put to our employees how important proper mail delivery is. I am fortunate now to have the same substitute carrier each week if I'm off and not asked to work overtime. He is very conscientious and reads all of the carrier alert cards I give him. Other substitute carriers have been good and bad.

649 Votes

So I do a lot of business postcards for my online business. And I send them to churches, schools etc. what happens if it's a Saturday and the school or church or insurance office is closed. How do you deliver that Mail to them?

Asked by Andrew over 11 years ago

If the mail arrives at the PO for delivery on the Saturday and the recipient's office or building is closed, we hold the mail at the PO until the following delivery day (usually Monday) and deliver it then. We will do the same thing if a business or institution is closed any other day of the week. We will hold the mail until the next delivery day that they are open. On some occasions the facility will have a door slot or mailbox. In that case we can deliver the mail anytime since there is no need for the facility/office to be open to receive mail delivery. Thanks for your inquiry.

649 Votes

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The mail man came to my house before I could put the 2 letter I needed to mail out so I chased him down since I heard the truck. He looked at the 2 letters and then dumped it into a white bin by his legs. Is this what's supposed to happen?

Asked by Kim over 10 years ago

Kim, that is generally what would happen if you came up to my postal vehicle to hand me outgoing letters. I have a small square tray which is raised on 4 sides where I put the outgoing letters and bring back to the post office for dispatch. Some use a bin or a larger tray depending on the outgoing mail volume. So in a word, nothing to worry about it and good question.

648 Votes

thank you. that's what i hoped. i said some things after i walked away(about 20 feet). no threats were made and nobody was touched. are you allowed to have phone plugs in your ears and the radio going in your truck where you can't hear people?

Asked by tn mom over 10 years ago

I don't like to quote too many rules here on jobstr with regards to what a letter carrier can and can't do. One of the main reasons is that many rules are barely told to us, if at all, and the enforcement of any rules seem so inconsistent even within a particular office. In our office we are told not to have both ears plugged with earphones while delivering mail (driving or walking). I use earphones but only have one ear plugged in. I wouldn't be surprised if some of my co-workers have them both plugged in, because "rules" are for other people, not them. I also think we are allowed to play a radio in our vehicles, but it shouldn't be that loud where you can't hear what's going on around you. That is rude and a safety concern as far as I see it. I'm glad that no threats were made and nobody was touched. I won't stick up for my fellow employees who have any type of bad attitude or poor work ethic or don't follow some basic courtesy rules.

648 Votes

I am from Paraguay and have sent four items to the US, all with tracking numbers. They went through the Miami ISC but it's been more than a month and there has been no further updates. What may have happened and what could I do?

Asked by renef09 over 11 years ago

I am thinking it may be held up in Customs, but am not sure if that happens before or after it gets to the ISC, or is maybe based in the Miami ISC. Do you know if the recipient is still looking for their items? Sometimes it doesn't get any more bar code scans before it is delivered but actually has been delivered. You could go to www.usps.com and maybe do an inquiry as to where the items could be but I don't have a lot of confidence that you will get any more info than is what you already have.

648 Votes

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Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

It seems that all the big blue mailboxes on the street that we put our mail into have been replaced with new ones. They look just like the old ones but there is less space for the envelopes to go through into the box. Why?

If i post a letter but didn't mean to can i go back and ask the postman if i can have it back before he takes it away

what iare the percentages of mail delivered to the wrong address by the regular mail person versus a substitute carrier?

So I do a lot of business postcards for my online business. And I send them to churches, schools etc. what happens if it's a Saturday and the school or church or insurance office is closed. How do you deliver that Mail to them?

Also on Jobstr...

The mail man came to my house before I could put the 2 letter I needed to mail out so I chased him down since I heard the truck. He looked at the 2 letters and then dumped it into a white bin by his legs. Is this what's supposed to happen?

thank you. that's what i hoped. i said some things after i walked away(about 20 feet). no threats were made and nobody was touched. are you allowed to have phone plugs in your ears and the radio going in your truck where you can't hear people?

I am from Paraguay and have sent four items to the US, all with tracking numbers. They went through the Miami ISC but it's been more than a month and there has been no further updates. What may have happened and what could I do?

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

It seems that all the big blue mailboxes on the street that we put our mail into have been replaced with new ones. They look just like the old ones but there is less space for the envelopes to go through into the box. Why?

If i post a letter but didn't mean to can i go back and ask the postman if i can have it back before he takes it away

what iare the percentages of mail delivered to the wrong address by the regular mail person versus a substitute carrier?

So I do a lot of business postcards for my online business. And I send them to churches, schools etc. what happens if it's a Saturday and the school or church or insurance office is closed. How do you deliver that Mail to them?

Also on Jobstr...

The mail man came to my house before I could put the 2 letter I needed to mail out so I chased him down since I heard the truck. He looked at the 2 letters and then dumped it into a white bin by his legs. Is this what's supposed to happen?

thank you. that's what i hoped. i said some things after i walked away(about 20 feet). no threats were made and nobody was touched. are you allowed to have phone plugs in your ears and the radio going in your truck where you can't hear people?

I am from Paraguay and have sent four items to the US, all with tracking numbers. They went through the Miami ISC but it's been more than a month and there has been no further updates. What may have happened and what could I do?

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