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1237 Questions

Last Answer on February 18, 2022

Postman at our apartment keeps returning our mail to sender. He states it is because it does not match the names on our box. Can he legally do this. If the name is misspelled or off by one letter he will return to sender every time. Can he do this?

Asked by Jessica about 11 years ago

Jessica, I don't know what is legal or not about returning mail to the sender if not addressed properly but it seems that your letter carrier is taking this a bit too far by returning letters that don't match exactly the name on the mailbox. As long as the apartment # is correct and the name matches somewhat the mail should be delivered. I don't know if you want to leave a note saying "please deliver all mail that is addressed to my apartment # even if the name doesn't match exactly." As far as I know names don't need to match at all as long as there is an apt # and the recipient isn't rejecting the mail as "no longer lives here or person doesn't live here". Many carriers, especially substitute or CCA (city carrier assistants), just deliver the mail as addressed which is fine. I am a very detail-oriented letter carrier and always want to make the proper deliveries but would never return something for a spelling error. I would return something sometimes if it is consistently mailed to an incorrect address. Again, the address is the most important piece of information on a piece of mail, not necessarily the name.

543 Votes

I am a unit owner in a 114 unit condo. An owner operates a rental business in her unit. She has erected a "hotel" sign and has all 114 owners mail delivered to her, and then delivers the mail to each unit. Is this illegal?

Asked by jmasick@hotmail.com almost 11 years ago

I am not familiar with any rules that would or wouldn't allow this. On the surface it seems odd that you wouldn't be able to receive your mail directly from the USPS, but this may be the way the condo is set up. When you say an owner operates a rental business in her unit, do you mean she arranges for people to rent other condo units short-term, kind of like a rental agent? Either way, I'm not sure how this affects mail delivery. An alternative to having your mail delivered to this single unit would be to rent a PO Box. Sure it is more costly than just getting your mail delivered to the condo complex, but there is reliability and privacy/security with a PO Box.

543 Votes

The mail lady at my apartment building has been bringing a friend with her when delivering mail, just hanging out. He also has a bully breed dog. Is this normal? Are civilians allowed in USPS vehicles?

Asked by COperson about 10 years ago

I don't believe that is normal or allowed in a USPS vehicle. I wouldn't risk taking a civilian (non-USPS employee) in the USPS vehicle. I can't quote any rules on this but I can't imagine the USPS would take any responsibility should the non-employee get hurt while in that vehicle. It sounds even more suspicious that this friend is bringing a bully breed dog along. I once had my nephews and parents walk with me along the postal route for approximately 45 minutes to show them what my job is like. I didn't receive approval from my supervisor to do this and, after the fact, I realize it may not have been proper to have them accompany me while delivering mail. My nephews were very young at the the time and I carefully watched as they put the mail in the mailbox on several occasions. It's up to you whether or not you want to report this to your local post office that the letter carrier works out of. I don't know if the supervisor would care or do anything but I can't imagine that this is allowed or condoned. If the friend just came along and didn't go into the USPS vehicle, it may not be as clear whether or not that is allowed, but it certainly seems inappropriate. In my work environment, I just stick to the rules as much as I can without drawing attention to myself and stay out of trouble. Thanks for the interesting question.

543 Votes

I'm in SF,CA Is there a law that says the mail carrier can only walk 6 feet to deliver the mail? I recently moved my mail slot down the driveway into a door as some of our mail is missing.

Asked by Donna E. about 10 years ago

I'm a little confused by your question. Did you move the mail slot down the driveway into a door because some mail is missing or do you think mail is missing because you've moved the mail slot down the driveway and now the mail carrier won't deliver it? I don't know why your mail would be missing. The main reason is usually misdelivery by a USPS letter carrier and less common is mail theft. To answer your main question, I don't know anything about laws regarding how far a letter carrier can walk to deliver mail. If the carrier delivers on foot then it's very common to have to go to a door or mailbox near a door to deliver the mail. From what you described it shouldn't be an issue to have moved the mail slot into a door.

543 Votes

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I work front desk & the mailman is very creepy. He constantly asks me out (mentioning his wife is out of town)! He knows my first and last name from work mail -- does he have the ability to locate my home address (its in a different town)?

Asked by lavender91 about 10 years ago

I only wish I had the problem of being asked out on dates! Just kidding, and I don't mean to make light of your question. You shouldn't have to feel uncomfortable when the letter carrier comes into your office. They shouldn't be flirting with you or asking you out on dates unless it somehow seems that the feeling would be mutual. It's not a bad idea to make it clear that you aren't interested in going out with him. I know that is easier said than done. You could call the delivery supervisor or postmaster to report this but I have a feeling that might make things worse. His behavior seems quite unprofessional. I don't think it's forbidden to ask a customer to go out socially, but they shouldn't push the issue or make the customer feel awkward if they aren't interested. To answer your question about locating your home address, we don't have access to any better resources than one would have doing an Internet search. If he ever showed up at your house unexpectedly, I think I'd alert law enforcement that you may have a stalker and to let them know where he knows you from. Maybe they could tell this letter carrier to knock off that inappropriate behavior. Furthermore, we shouldn't be using information we see on mail to get information for our personal use. That is also unethical and may violate some privacy regulations. I wish you well and that the creepiness will cease.

543 Votes

It seems that all the big blue mailboxes on the street that we put our mail into have been replaced with new ones. They look just like the old ones but there is less space for the envelopes to go through into the box. Why?

Asked by Roberta over 10 years ago

I actually have no idea regarding the blue collection boxes being replaced with ones that have thinner slots. Possibly it is harder to steal out of it with a thinner slot buy I'm purely speculating. I don't know that theft from these boxes is much of an issue in most areas. Your question is the first I'm hearing about different size slot collection boxes. If anything I just hear of there being less collection boxes in general due to the decline in First-Class Mail being sent.

543 Votes

If someone sends you mail today from Chaska and Elk River what day will it show up in Zimmerman? Let's say if someone needs money for a form thing and they send it that day how long will it take to show up at that place they sent it at?

Asked by Morgan Gilman almost 10 years ago

I see on a map you are referring to towns in MN that are about 55 miles apart. That's the mileage from Chaska, MN to Zimmerman, MN. I'd say it's approximately 2 days to get from the origin to the destination. For example, if the letter was mailed on a Tuesday before the collection deadline it should be delivered by Thursday. I hope this answers your question. It's also not a good idea to send actual cash through the mail if you can avoid it.

542 Votes

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Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

Postman at our apartment keeps returning our mail to sender. He states it is because it does not match the names on our box. Can he legally do this. If the name is misspelled or off by one letter he will return to sender every time. Can he do this?

I am a unit owner in a 114 unit condo. An owner operates a rental business in her unit. She has erected a "hotel" sign and has all 114 owners mail delivered to her, and then delivers the mail to each unit. Is this illegal?

The mail lady at my apartment building has been bringing a friend with her when delivering mail, just hanging out. He also has a bully breed dog. Is this normal? Are civilians allowed in USPS vehicles?

I'm in SF,CA Is there a law that says the mail carrier can only walk 6 feet to deliver the mail? I recently moved my mail slot down the driveway into a door as some of our mail is missing.

Also on Jobstr...

I work front desk & the mailman is very creepy. He constantly asks me out (mentioning his wife is out of town)! He knows my first and last name from work mail -- does he have the ability to locate my home address (its in a different town)?

It seems that all the big blue mailboxes on the street that we put our mail into have been replaced with new ones. They look just like the old ones but there is less space for the envelopes to go through into the box. Why?

If someone sends you mail today from Chaska and Elk River what day will it show up in Zimmerman? Let's say if someone needs money for a form thing and they send it that day how long will it take to show up at that place they sent it at?

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

Postman at our apartment keeps returning our mail to sender. He states it is because it does not match the names on our box. Can he legally do this. If the name is misspelled or off by one letter he will return to sender every time. Can he do this?

I am a unit owner in a 114 unit condo. An owner operates a rental business in her unit. She has erected a "hotel" sign and has all 114 owners mail delivered to her, and then delivers the mail to each unit. Is this illegal?

The mail lady at my apartment building has been bringing a friend with her when delivering mail, just hanging out. He also has a bully breed dog. Is this normal? Are civilians allowed in USPS vehicles?

I'm in SF,CA Is there a law that says the mail carrier can only walk 6 feet to deliver the mail? I recently moved my mail slot down the driveway into a door as some of our mail is missing.

Also on Jobstr...

I work front desk & the mailman is very creepy. He constantly asks me out (mentioning his wife is out of town)! He knows my first and last name from work mail -- does he have the ability to locate my home address (its in a different town)?

It seems that all the big blue mailboxes on the street that we put our mail into have been replaced with new ones. They look just like the old ones but there is less space for the envelopes to go through into the box. Why?

If someone sends you mail today from Chaska and Elk River what day will it show up in Zimmerman? Let's say if someone needs money for a form thing and they send it that day how long will it take to show up at that place they sent it at?

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