Geek Squad Agent/Supervisor

Geek Squad Agent/Supervisor

USABestBuy

Unknown, TX

Male, 22

I am a BestBuy GeekSquad agent and the supervisor for computers at an American BestBuy. I've worked here for a little over a year now. I fix computers as well as motivate my team to sell them.

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14 Questions

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Last Answer on October 07, 2014

I have a problem with a geek squad member (or so he claims) in WashingtoCan you help.

Asked by Keith E. Glading over 2 years ago

 

I have a problem with a geek squad member. Can you discuss with me?

Asked by Keith E. Glading over 2 years ago

 

Are there policies about privacy and just what you can / can't look at on a customer's computer? I mean, for some problems I'd imagine there's no way of fixing it without taking a look through their personal files, right?

Asked by steamers over 9 years ago

 

Does it ever make sense to buy the extended warranty they try and push on you, even on like a $10 mouse? I always thought that was some sort of scam.

Asked by DDDDD over 9 years ago

 

Will you ever just tell a customer that a service is easy and would probably be better to just do themselves instead of having Geek Squad do it, or do they discourage you from doing that? (even though it's true 95% of the time lol:)

Asked by Robb over 9 years ago

 

What is Geek Squad's hiring process? Is there formal training? And what kind of tests or requirements are involved. I'm just in high school, but am really good with computers, but don't know if I would be hired. Thanks!

Asked by Damian over 9 years ago

 

Is GeekSquad independent of Best Buy and you're just stationed in their stores, or do you work for BB / get hired by BB etc, but just get to wear different color shirts?

Asked by Salas-verga over 9 years ago