Geek Squad Agent/Supervisor

USABestBuy

Unknown, TX

Male, 22

I am a BestBuy GeekSquad agent and the supervisor for computers at an American BestBuy. I've worked here for a little over a year now. I fix computers as well as motivate my team to sell them.

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14 Questions

Last Answer on October 07, 2014

Have you ever found something on someone's camera or hard drive that you had to report to the police? Does Best Buy even have a policy for that?

Asked by Stu1 about 10 years ago

I have a problem with a geek squad member. Can you discuss with me?

Asked by Keith E. Glading about 3 years ago

I have a problem with a geek squad member (or so he claims) in WashingtoCan you help.

Asked by Keith E. Glading about 3 years ago

Will you ever just tell a customer that a service is easy and would probably be better to just do themselves instead of having Geek Squad do it, or do they discourage you from doing that? (even though it's true 95% of the time lol:)

Asked by Robb about 10 years ago

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Have you ever accidentally ruined something that was brought in to be fixed and what happened?

Asked by Paizen about 10 years ago

Does it ever make sense to buy the extended warranty they try and push on you, even on like a $10 mouse? I always thought that was some sort of scam.

Asked by DDDDD about 10 years ago

Are there policies about privacy and just what you can / can't look at on a customer's computer? I mean, for some problems I'd imagine there's no way of fixing it without taking a look through their personal files, right?

Asked by steamers about 10 years ago

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