Jordan
Toronto, ON
Female, 28
Space Waitress, Trolley Dolly, Stewardess...everyone has their own term for us. We are the baby-sitters, life-savers, servers, cleaners and all-around problem solvers for any and every in-flight issue. Sometimes we get a bad rep for being apathetic and miserable despite having what looks like a glamorous job, so here's a peek into the gritty details beneath the shiny surface to explain why the job - though incredible in lots of ways - is more than just snappy uniforms and matching luggage.
Yes! To work for an American airline or charter, you will need a valid passport from whatever country you hail from, and you will have to apply for a work permit or visa. You can get lots of information about obtaining a visa at the US government website:
http://travel.state.gov/visa/visa_1750.html
Under some visas, you are permitted to live in the US for as long as you work for the company who has applied on your behalf. Otherwise, you can commute from an outside country. I recently worked with a woman who commuted to work in Canada from Indonesia. Definitely not a commute I would want to do but where there's a will there's a way!
Of course! Hey, if God put it there, who is an employer to complain? Now if you had a bunch of facial tattoos, that would be another story...
Well I was a little late in getting back to you so it could be that you've already had the interview (sorry!) but if not, I can pass along what I was asked during my interview. Apart from the general job-interview questions (Why do you want to work here? What would make you an asset to the company? What are your strengths, and areas that need improvement?), the focus was primarily on my customer service skills. I remember being asked to describe a situation where a customer was unhappy and how I redeemed their experience, and what I like about being in customer service.
My interview stages were a bit different from yours, since I had a group interview with about 30 other hopefuls, and then a one-on-one interview. The only phone interview I had was a language test (which I bombed). During the group interview they observed how we interacted with one another while working together on a simple assignment, (tip: always follow the rules they give you even if they seem pointless!) and then took turns speaking in front of each other (I had 60 seconds to talk about my favourite food. Piece of cake. Or should I say, piece of chocolate! mmm), to see how comfortable we were being in the spotlight.
I think as long as you have some good customer service stories in your back pocket, and showcase how welcoming and confident you are (good attributes for an FA!) you'll knock their socks off. Good luck!
Well I hate to say this but... I have no idea what an IOD exam is! I asked some co-workers and they were as perplexed as I am. Give me a hint and I'll see if I can dig up any answers for you :)
Casting Director
What do you look for when auditioning candidates for reality TV?
Fashion Model
How prevalent are eating disorders in modeling?
Sushi Chef
Is there a stigma against sushi restaurants that have non-Asian chefs?
Phew! Thank you for not publicly denouncing me :) I've been flying a fraction of that amount of time so it's encouraging to know I'm not totally off base with my answers! Try following the Contact link at the bottom of the page to send the Jobster admin your contact info and they can forward it to me. I'd appreciate getting a second opinion on things from time to time!
After the plane lands and the guests have all gone home we usually clean the plane (but that's not typical for most international airlines), clear customs if we flew outside of Canada - even if we didn't step off the aircraft all day - and then pile into a shuttle waiting to drive us to our hotel for the night. At the airline I work for the layovers are between 10-48 hours in any one place.
It can feel like a mini vacation sometimes because we do have some pretty sweet destinations; Barbados, Hawaii, New York, Cancun... and you learn to cram a lot into just a few hours. If you get along with your crew it can be a blast to all grab dinner and drinks and explore the area. Other times you barely have time to shower and fall into bed before you're back on the plane, and you'll hardly notice which city you're in. For some FAs being on the road and holing up in a hotel with a king sized bed, a flat-screen tv and room service is the best way to take a break from being a mom or dad on their days off! It's one of the coolest things about our job if you ask me... and you did!
Well, the airlines won't thank me for saying so, but sure! It's a great experience to try and say that you've done it. But don't blame me if you say you'll stay for a year and end up staying ten. I see it All the time. It's just an addictive lifestyle!
Just be prepared that it can be quite a drawn out ordeal to get hired (sometimes 3 interviews and, in my case, a 7 month wait until a training slot became available) and the training is no joke. It's about a month long with a huge amount of information being thrown at you, and roughly 1/3 of that month will start with a pop quiz first thing in the morning. It might be hard to be motivated to get through training if you only plan to stay for a year and you're not that passionate about it. But like I said, you may end up liking it more than you expected, in which case it's a great investment of your time!
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