Flight Attendant

Flight Attendant

Jordan

Toronto, ON

Female, 28

Space Waitress, Trolley Dolly, Stewardess...everyone has their own term for us. We are the baby-sitters, life-savers, servers, cleaners and all-around problem solvers for any and every in-flight issue. Sometimes we get a bad rep for being apathetic and miserable despite having what looks like a glamorous job, so here's a peek into the gritty details beneath the shiny surface to explain why the job - though incredible in lots of ways - is more than just snappy uniforms and matching luggage.

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Last Answer on August 26, 2013

Best Rated

I really like the black box messenger handbag that flight attendants carry. Do you know where I can get those professional black boxy handbags?

Asked by Sam over 12 years ago

Try www.crewgear.com or www.ebags.com.  At work we use Travelpro and Samsonite, but there are so many other brands out there to choose from!

I feel pretty embarrass when I ask for water so many time, do you have any suggestion that what i should do or can i bring my own water bottle to ask your guys to fill in at first place ? Thanks.

Asked by Daniel over 12 years ago

It is SO easy to get dehydrated on a plane, so I totally get it!  I have no problem filling water bottles for guests provided we have enough water on board to complete service.  What you can also do is bring an empty bottle through security and fill it up at a water fountain in the airport, or buy one in an airport store right before you board.  We even sell bottles of water on the plane for people who know they'll want more than just one glass, but whatever you choose please don't feel bad for asking for water!  If you ask politely for an extra glass, or to have your bottle filled, I can't see why the crew would say no. 

What are your feelings regarding the lifestyle changes the flight attendant career brings

Asked by tiffany over 12 years ago

If you are the type of person that enjoys routine and structure, becoming a flight attendant will be extremely challenging.  There are no guarantees when it comes to an FA's schedule, and while it affords a lot of flexibility, it can also drive people crazy.  You will get more time off than at an office job, but you will work some weekends and holidays.  There is a lot of unpredictability - you may be scheduled a 24 hour layover in NYC and buy tickets to a show, only to have bad weather cancel your flight and leave you stranded in Toronto.  It's beneficial to have a laid-back attitude towards your schedule, and to realize that sometimes it will work with you, and other times against you.

Flying a lot has also made me really identify with the phrase, "there's no place like home!"  Being on the road can get tiresome, and when I do finish work and get back to my apartment, I'm usually physically and emotionally pooped (being around people all day can really suck the energy out of me!) Not every FA feels that way of course, but I have noticed an increase in my desire to just stay in on my night's off.  Boring I know.  I do aim to go on a little trip each month though, even just to visit familiy and friends, so that I take advantage of the flight benefits that had me interested in the job in the first place.  Getting on a plane on my day off can be the last thing in the world I feel like doing, but it's always worth it!

I feel really lucky to have the job that I do, I have so much more free time as a result, and I have no problem working an early morning one day and an evening flight the next.  A LOT of FAs have other jobs on the side, or go to school, or volunteer.  Many raise kids, care for their parents, and have pets.  Becoming a flight attendant doesn't mean you can't make outside commitments, you just have to be flexible and embrace the irregularity of the work schedule!

I am a US based flight attendant with a major airline. I have been flying for over 19 years. I have found your websit very interesting and accurate. I am willing to help with any territory that you are unfamiliar with.

Asked by Robin over 12 years ago

Phew!  Thank you for not publicly denouncing me :) I've been flying a fraction of that amount of time so it's encouraging to know I'm not totally off base with my answers!  Try following the Contact link at the bottom of the page to send the Jobster admin your contact info and they can forward it to me.  I'd appreciate getting a second opinion on things from time to time! 

Do you know much about Emirates ?? its something I have wanted to so I am applying when I am 21. Is there any tips for me ?? thank you !!

Asked by Elisha over 12 years ago

Well I don't know anyone personally who has worked at Emirates, but I can share with you the tidbits I've picked up about them here and there since working in the industry.  Obviously they have an impressive product - that's maybe what attracted you to them in the first place - they are among the top luxury airlines out there today, offering crazy amenities like onboard showers and probably 20 course meals!  But what does that mean for the flight attendants?

Emirates openly recruits from other countries and, like many companies operating out of Dubai, lures employees over with the promise of lots of tax savings to pad your bank account.  That said, I'm not sure how competitive their actual wages are, but you can be sure you'll enjoy the tax breaks of living overseas.  I think they have a fairly high turnover rate, simply because living in Dubai isn't for everyone.  Even people I know who have enjoyed working in Dubai didn't stay past two years.  Depending on where you're from, it can be a big culture shock, and you'll be required to live in shared accommodations arranged by the airline, with fellow flight attendants - which could be fantastic, especially for young workers like yourself, or it could be a challenge.

Finally, what I've heard about the work is that it's extremely demanding because their high quality of service requires a high tolerance for their rules.  The uniform standards are quite strict (down to the shade of lipstick), and the customer is always, always right, so you might have to bite your tongue a bit.  

Now that all sounds like I'm not a fan, but believe me, they are world-renowned for a reason and they must be doing something right!  I think 21 is the perfect time to give it a shot and go for an adventure!  You'll be working and living alongside like-minded people and you'll be paid to see parts of the world so many people never get a chance to visit.  I just had a co-worker leave our airline for a similar situation in Abu Dhabi and she's always posting lust-worthy photos of white sand beaches and fancy hotels and expensive clubs so I take from that that she's having a blast.  

If nothing else, try it for a year or two... and let me know how it goes!

I want to become a pilot but I can not afford ... Should i become a flight attendant?what language should i learn besides English?I'm a man but I'm a bit "scared" of the stereotypes about men flight attendants.

Asked by George over 12 years ago

Hey George,

I've flown with hundreds of pilots and can only recall two who also previously worked as flight attendants, however they both already had their pilot's license before they chose to become cabin crew.  In other words, they met all the qualifications to become a commercial pilot (certified and flown a minimum amount of hours) but they were having a hard time getting a job at the airline they were interested in.  They each seperately opted to become FAs at the airline just to get their foot in the door in order to network with the intent of eventually getting hired as a pilot internally.  One of them also worked as a fueller for the same reason but hated it so much he transferred to the inflight department after a week!

So my bad news to you is that one way or another you'll have to pay for flying lessons and build up your hours, because those qualifications are pre-requisites to becoming a pilot and no amount of networking can get you past that.  That said, I work with a handful of flight attendants who take flying lessons, and are slowly working up to their full pilot's license by paying for it over several years.  If you have an interest in becoming a Flight Attendant anyway, it's not a bad way to pass the time while you save up for flying lessons.  Be warned though, they are two vastly different jobs, and if you don't enjoy customer service you'd be better off getting a job as a ground handler or aircraft caterer if you are determined to get hired in the industry while you work up to becoming a pilot!

As for the stereotypes about male flight attendants, if you plan to work in the commerical airline industry - as a pilot OR an FA - I'd recommend you keep an open mind since people from all walks of life choose to work for airlines and you will be working alongside them.  Let go of the stereotypes, don't assume anything about your co-workers, and don't worry about what people might think of you!  Don't let other people's uninformed opinions stand in the way of something you want to achieve, or you won't get anywhere!

oh - and I've only ever heard English used on the aircraft radios, regardless of the country we're flying into, so stick with that!

Given Scene: You were the flight attendant, after the instruction of turning all cell phones off, you have seen a man using his phone, how would you tell him to turn off his phone.

Asked by jana over 12 years ago

Haha, oh man I have to do this alllll the time and I hate it!  I used to get annoyed that people refuse to put their phones down because we're all so addicted to them but it happens too often to lose my cool over it. 

So I say, "Sir, just make sure you have your phone off and stowed for take-off".  I emphasize "stowed" because I'm so tired of arguing with people about Airplane Mode and whether or not it's ok (it is during the flight but for take-off and landing your electronics do need to be OFF), and that way the guest will usually just tuck it in the seat pocket or in their jacket so I don't have to see it.  If people keep jabbering into their phone or texting I have no problem saying, "you're now holding up a hundred other people because we can't close the door until you put that away", and then smile and say "thank you!" as sweet as pie because sometimes it's fun to be nice when people are crabby!