I worked for the California state system, starting as a Correctional Officer and retiring as a Lieutenant in 2005. I now write for the PacoVilla blog which is concerned with what could broadly be called The Correctional System.
That is pretty close. What used to be called DULL NORMAL or slightly below. Also as a group they are severely undereducated. About 10% total illiterate and about another 15% functionally illiterate, plus a fair number of monolingual non-English speakers.
Any number of possible reason. Could be he needed or wanted some sort of program that was available at another facility. Could be medical reasons. Could be an enemy situation. Could be a basic change in his custody level or of the custody level of the facility. Could be he pissed off somebody with enough juice to get him moved.
Hard to say. Prison calls come from monitored phones and are collect. A recording say something like "Will you accept a collect call from an inmate at San Quentin State Prison" (or whatever). I don't know if jails do the same thing, but as far as I know jail calls are collect too. If it was not a collect call it was probably made on a smuggled cell phone, or possibly as three way connection from somebody else on the outside making the link-up.
Minimum age depends. As far as I know to be a peace officer in the U.S. you must be 21. Often they will hire you at 20 `1/2 so you are 21 when you actually get out of the academy and go to work. If you are a :"jailer" (non peace officer) you can be hired at 18 in most states.
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In Ca yes. I think it is 13 weeks right now. I suspect there is some sort of legally mandatory minimum training in all states for peace officers.
I was in the middle of a couple of full-blown riots. That is kind of scary as you are never know if the riot is aimed at staff or other inmates.
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