I worked for the California state system, starting as a Correctional Officer and retiring as a Lieutenant in 2005. I now write for the PacoVilla blog which is concerned with what could broadly be called The Correctional System.
Some females do very well. Most do OK. Some are total loses. Rather like male employees. When I started (1986) women working in men's prisons were unusual but not prohibited. some of the dinosaurs had trouble with it, but not too many. I don't see a problem with it either.
From what I can tell (your writing leaves something to be desired) the Captain at the jail asked your wife what gang you are in. As far as I know it is perfectly legal for him to ask. It is also perfectly legal for her to tell him to pound sand.
Damned if I know.
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Do you think it's just a matter of time before all U.S. companies move their customer support overseas?
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Did you experience the notorious 100-hour work weeks?
Answer B is correct.
Rehabilitation is, and has pretty much always been (IMHO) a joke. "The system" can provide opportunities and tools, but a person has to WANT to change. True change comes from within, it can not be forced on a person. Most of the people in prison view themselves as criminals. That is their "job". That is what they do. That is what they want to do. That is what they like to do. Eventually they will get too old, or too slow, or too sick, or just get tired of the madness and decide to change. Or else they die. Either way the problem is self correcting, though it takes time and money and pain to get there.
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