Ask a Mailman (City Letter Carrier) anything

With parcel deliveries becoming so ubiquitous thanks to internet shopping, I have often thought that a mailbox similar to the USPS blue mailboxes might be a good and secure way to delivering parcels. Do you know how these actually work?

Asked by David over 11 years ago

David, you are correct about parcel delivery becoming ubiquitous. When I started at the USPS in 1998, there was so much actual mail to be sorted and delivered with only a few parcels. The pendulum is definitely swinging the other way and I truly can envision a time where mail becomes very insignificant compared to parcel delivery. Right now, we seem to have a fair amount of both. In developments that have cluster delivery boxes (usually apartment buildings or condominium complexes) or in a PO lobby we do use parcel lockers. I don't know how it would work with having boxes on the street similar to the USPS collection boxes used today. Currently the parcel lockers work this way---If a customer has a package to large to fit in their regular delivery receptacle, the carrier will put the package in the parcel locker, lock it with a key they have and put a separate specific parcel locker key in the regular receptacle of the parcel recipient. When the postal customer goes to retrieve their mail, they will see the parcel locker key and use that key in a specified parcel locker. Once they insert the key and turn it, that key stays in the lock, the locker opens and the customer retrieves their parcel. It is a very efficient system as opposed to going to the door of a customer (in a centralized delivery environment) to just use the parcel lockers.

827 Votes

If someone sends ne something but one number in the address is wrong for instance 186 instead of 180, will the mailman return it to sender or will they hold it at the post office? If at the post office where i am could i go pick it up?

Asked by Nina V almost 12 years ago

It is hard to say for sure what will happen if it is one number off like in your example. If the mailman recognizes your name and knows what the correct address should be, they will often deliver it to what should be the correct address. If they don't look at the name and strictly deliver by address and the address that was written on the item actually exists then it is possible the item will wind up there and not where it was intended. It's not likely for the item to be held at the PO for pickup. It could be returned to the sender with the endorsement "Attempted, Not Known" for the address that was written on the envelope. I hope this helps you.

827 Votes

Do you ever deliver your own mail?

Asked by Dave over 11 years ago

I don't deliver my own mail because I reside in Queens, NY and Stony Brook, NY but don't work at either of those post offices. If a letter carrier does reside in the town that they work in, it is possible that they deliver their own mail. We have a few carriers at my PO that live and work in this town, but none of them have assignments that include their own residence on a daily basis.

827 Votes

Saw the post about disgruntled workers, and was wondering, aren't disabled vets given a higher score on the test? Maybe some had PTS or something?

Asked by Kathyc over 11 years ago

Disgruntled workers abound at the USPS but I can't say it's better or worse than other companies. I don't feel that our immediate supervisors and our postmaster are that kind to us but I'm sure it could be a lot worse. Overall our union has done a good job protecting our work rights and negotiating for a fair wage and benefits, but you will have complainers and unhappy workers no matter what. Years ago, veterans were given 5 pts preference on Federal Civil Service exams and 10 pts if you were a disabled veteran. I don't know if that still applies and if it also is in effect for exams at other levels of government. It's hard to say what makes a veteran disabled, but I'm sure Post Traumatic Stress Disorder qualifies in certain cases. Thanks for writing.

826 Votes

If my address is on the mail that I'm sending to another person shall we say in another country , how does a mailman find that address on that particular letter? Do they have some kind of map or device to help to them?

Asked by Ceejaay over 11 years ago

When you mail a letter it goes through a fairly extensive sorting process until it reaches the destination post office that does the actual delivery of the letter to the addressee. That is the way it works in the US and I imagine it is similar in other countries. Once the letter reaches the final post office, it is then sorted to the route which covers the address. The letter carrier for that route usually will have a map with them or a GPS or smartphone to help them find the address if they aren't familiar with the area. In the post office where I work, many of the streets are delivered by the same letter carriers each day so we know where the mail goes to. It is also helpful and important if the street signs are clear as well as the house/apt #'s are labeled well.

825 Votes

Do you have any tips for a new CCA?

Asked by Bradan over 11 years ago

I would say congratulations if you've been hired as a CCA with the USPS. It may seem a bit thankless at times as a CCA given that you are paid less than the regular career carriers and the benefits are also lighter. My tips would be to try to have a great work attitude, be on time for work, be flexible since your hours may be quite variable, work safely, and be respectful of your co-workers. This doesn't mean let yourself be stopped on taken advantage of by management or your co-workers. You will likely be filling in for carriers who are out temporarily or doing "pieces" on a route when the mail volume is too high. If you think you are being given too much work in too short of a time window, do your best but then call the supervisors if you won't be able to make it. They may not be happy about it, but as long as you are safe and not making many delivery mistakes, it should be okay. I also recommending to join the NALC who will advocate for your rights as a city letter carrier. Please write more if you have additional questions or you need me to be more specific. Good luck to you!

825 Votes

We have been on vacation for 2 weeks and forgot to put a hold on our mail. We live in an apt, so our mail slot is fairly small. We came back and found that our mail slot was full and some of our mail was left in the junk cubby underneath. Is that ok?

Asked by Jonathan Rossen almost 12 years ago

I am not really sure of the procedure that your letter carrier is supposed to follow if your specific mail slot becomes full. I understand that they probably didn't want to bring it back to the PO where it can be held usually up to 30 days before being sent back to the senders due to a full mailbox. The carrier probably felt that it was a safe environment to leave it in the junk cubby even though that area was possibly accessible to anybody. I hope that no mail was missing that you can tell. You made no mention of that so I presume you think it was all there. Technically the letter carrier should have been on the safe side and brought the mail back to the PO since you live in a multi-unit building, but I often have the "no harm, no foul" attitude meaning it's no big deal as long as nothing looks as if it was tampered with. I know that others will disagree with me on this comment. It is similar with packages to be delivered. In the area I work in, it seems to be a very safe suburban environment so parcels are left when nobody is home as long as there is no signature required. In other areas where mail/package theft may be an issue the USPS may require somebody at an address in order to release a package.

825 Votes

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

With parcel deliveries becoming so ubiquitous thanks to internet shopping, I have often thought that a mailbox similar to the USPS blue mailboxes might be a good and secure way to delivering parcels. Do you know how these actually work?

If someone sends ne something but one number in the address is wrong for instance 186 instead of 180, will the mailman return it to sender or will they hold it at the post office? If at the post office where i am could i go pick it up?

Do you ever deliver your own mail?

Saw the post about disgruntled workers, and was wondering, aren't disabled vets given a higher score on the test? Maybe some had PTS or something?

Also on Jobstr...

If my address is on the mail that I'm sending to another person shall we say in another country , how does a mailman find that address on that particular letter? Do they have some kind of map or device to help to them?

Do you have any tips for a new CCA?

We have been on vacation for 2 weeks and forgot to put a hold on our mail. We live in an apt, so our mail slot is fairly small. We came back and found that our mail slot was full and some of our mail was left in the junk cubby underneath. Is that ok?

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

With parcel deliveries becoming so ubiquitous thanks to internet shopping, I have often thought that a mailbox similar to the USPS blue mailboxes might be a good and secure way to delivering parcels. Do you know how these actually work?

If someone sends ne something but one number in the address is wrong for instance 186 instead of 180, will the mailman return it to sender or will they hold it at the post office? If at the post office where i am could i go pick it up?

Do you ever deliver your own mail?

Saw the post about disgruntled workers, and was wondering, aren't disabled vets given a higher score on the test? Maybe some had PTS or something?

Also on Jobstr...

If my address is on the mail that I'm sending to another person shall we say in another country , how does a mailman find that address on that particular letter? Do they have some kind of map or device to help to them?

Do you have any tips for a new CCA?

We have been on vacation for 2 weeks and forgot to put a hold on our mail. We live in an apt, so our mail slot is fairly small. We came back and found that our mail slot was full and some of our mail was left in the junk cubby underneath. Is that ok?

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