Ask a Mailman (City Letter Carrier) anything

1236 Questions

Last Answer on February 18, 2022

I am an RCA about to change to a CCA. When casing your mail, do most city carriers case their DPS for the walking portions of their route? If not, what is the best way to merge the DPS with flats while walking the route?

Asked by Jon over 10 years ago

I have an route that is entirely walking and the DPS is not allowed to be cased in the office. We take it out to the street and hold it in our hands and "finger" through it as we approach a house and then merge it together with the flats that have been cased and then sometimes a "3rd bundle" which is usually an advertisment that each delivery address receives. It is important though to be careful of the terrain on which you are walking while merging the DPS and flats together, especially when crossing lawns or going up and down steps. The first time I see the DPS letters is just before I get to a house to deliver it. They have been sequenced by a machine to save me the time of having to sort it earlier in the day. For the most part, they are accurately sorted with an error rate which I would say is less than 2% (just a guess). Good luck with your position change and I hope it will lead you to a full time regular city carrier position.

685 Votes

Hi. When forwarding requests are no longer active, is there anything at the sorting case/facility that automatically designates the mail as UTF? Also, how are letters with "return service requested" endorsements handled by letter carriers or PO?

Asked by Old Address Follow Up about 11 years ago

I don't think there is any automation involved after 18 months from when a forwarding order started. At the sorting case, a carrier has pink cards with stickers on them which can say when a particular forwarding order started. I keep those cards for about 2-3 years and once the forwarding order has expired (18 months), I put a line through the sticker and maybe a little marker at the address in the carrier case indicating UTF. "Return service requested" AFAIK means that if the letter was going to be forwarded to a new addrees, the sender would like the letter returned to them with the new address info. The carriers handle them just as they would any forward and the CFS (Computerized Forwarding System) will know that the sender wanted the letter returned. The sender does pay an extra fee for this service.

685 Votes

So I sent my Boyfriend a care package and I forgot to put his apartment number on the address. As I tracked it, it said it was delivered, yet he hasn't received it. I also didnt put a reture address on it. Where do you think it could be?

Asked by Tera over 10 years ago

Tera, I am sorry but I don't know where the package you sent your boyfriend is, though I think you knew that already. If a letter carrier can't figure out which apt. # a piece of mail should go to, they often will have it returned to sender though I realize you left off your address as well. The package was either delivered to the wrong apt number or sent to an office that handles undeliverable mail. I am not sure where that office is or what happens to items sent there.

685 Votes

Someone who lived here several years ago (before the previous owners) has Secretary of State mail being delivered. I wrote return to sender as I have no idea where they live. It was returned and says unable to forward. What do I do?

Asked by BG about 10 years ago

BG, I'm not sure why you got that mail back when you wrote on it "return to sender". I have 2 suggestions for you: 1) maybe write "person doesn't live here, return to sender" instead of just "return to sender" on mail.

2) Discard/recycle any mail you get for them. You did your part by trying to return the letter to the sender (which is very nice and appropriate IMO), and you don't have to try again to return it. It wouldn't be a bad idea to try again, but I just don't want you to have to play the "revolving door" game with that letter when you shouldn't have to.

Thanks for the question.

684 Votes

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Do you have to go to a postal office to deliver a letter to another state?

Asked by nathalie about 11 years ago

No, you can mail a letter to any other state as youwould a letter going in state. Please remember to address the letter properly including city state and ZIP code

684 Votes

I have a vacation hold on my mail, but my carrier decides to take one piece out and give it to my neighbor with the request that she contact me as the carrier "thinks" the piece of mail might be "important." Is this against USPS rules?

Asked by Neeliec over 10 years ago

I think it is wrong for a letter carrier to make any type of judgment whether or not a piece of mail is important or not. They shouldn't be involving a neighbor since the neighbor may or may not have any type of relationship with the customer and shouldn't be privy to any of the type or content of mail received by you. When a customer puts their mail on hold, I treat all mail the same way no matter if it looks like a check, biill, automobile advertisement, donation request, etc. It is definitely not our job to judge anything about the mail and I would suggest it is very much against the rules even though your carrier meant well. Thanks for writing.

683 Votes

In your experience, when a CCA or a Letter Carrier gets into an accident while on the job and it is his or her fault, would they still be kept on the job or terminated?

Asked by Larry over 9 years ago

In my experience it isn't too common for anyone to get terminated for anything. I mean people are given a letter of removal but the union often will appeal that and the carrier is reinstated. If it isn't the first time something happened that was the carrier's fault it may be more difficult to appeal successfully. If you are a CCA it is probably easier to fire you if you get in an at-fault accident. I don't recall any letter carriers at my office ever being terminated for an at-fault MVA. I can't speak for any of the other thousands of offices nationwide. Drive carefully, defensively and don't be distracted.

683 Votes

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Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

I am an RCA about to change to a CCA. When casing your mail, do most city carriers case their DPS for the walking portions of their route? If not, what is the best way to merge the DPS with flats while walking the route?

Hi. When forwarding requests are no longer active, is there anything at the sorting case/facility that automatically designates the mail as UTF? Also, how are letters with "return service requested" endorsements handled by letter carriers or PO?

So I sent my Boyfriend a care package and I forgot to put his apartment number on the address. As I tracked it, it said it was delivered, yet he hasn't received it. I also didnt put a reture address on it. Where do you think it could be?

Someone who lived here several years ago (before the previous owners) has Secretary of State mail being delivered. I wrote return to sender as I have no idea where they live. It was returned and says unable to forward. What do I do?

Also on Jobstr...

Do you have to go to a postal office to deliver a letter to another state?

I have a vacation hold on my mail, but my carrier decides to take one piece out and give it to my neighbor with the request that she contact me as the carrier "thinks" the piece of mail might be "important." Is this against USPS rules?

In your experience, when a CCA or a Letter Carrier gets into an accident while on the job and it is his or her fault, would they still be kept on the job or terminated?

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

I am an RCA about to change to a CCA. When casing your mail, do most city carriers case their DPS for the walking portions of their route? If not, what is the best way to merge the DPS with flats while walking the route?

Hi. When forwarding requests are no longer active, is there anything at the sorting case/facility that automatically designates the mail as UTF? Also, how are letters with "return service requested" endorsements handled by letter carriers or PO?

So I sent my Boyfriend a care package and I forgot to put his apartment number on the address. As I tracked it, it said it was delivered, yet he hasn't received it. I also didnt put a reture address on it. Where do you think it could be?

Someone who lived here several years ago (before the previous owners) has Secretary of State mail being delivered. I wrote return to sender as I have no idea where they live. It was returned and says unable to forward. What do I do?

Also on Jobstr...

Do you have to go to a postal office to deliver a letter to another state?

I have a vacation hold on my mail, but my carrier decides to take one piece out and give it to my neighbor with the request that she contact me as the carrier "thinks" the piece of mail might be "important." Is this against USPS rules?

In your experience, when a CCA or a Letter Carrier gets into an accident while on the job and it is his or her fault, would they still be kept on the job or terminated?

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