MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
I agree Lili that 0600-2200 is a terribly long day. A normal shift for a regular postal worker is 8 hrs plus :30 lunch. There is often OT available but for most "regular" employees it shouldn't be mandatory. n my office it seems that some of the CCAs (city carrier assistant) have worked as long as 12 hours, but in don't think that is too common. This holiday season seems to have been very heavy with the parcel deliveries which would extend our delivery day. It's possible your mother's office is shorthanded which is why she is working so many hours. During the 4 wks around Christmas, the work/pay rules are suspended which require double time to be paid after 10 hrs of work (8 hours if you are working on your scheduled day off). For this reason, the mgmt isn't as pressured to limit the hours worked, and the truth is that the mail needs to get delivered somehow.
I dont know if they are officially allowed to do this, but I'd do that if it were a once-in-awhile siituation where access to a door slot or mailbox was blocked. I know I prefer to deliver the mail rather than bring it back to the PO. If a customer wanted to complain that this was being done, they certainly could speak to a delivery supervisor and voice a comment about this. if a mailbox can't be accessed or doesn't exist, a carrier can return the mail to the sender marked NMR which stands for "No Mail Receptacle"
You can give a mailman any package that has the postage paid on it either via a computer printed label (such as Click 'N Ship) or a label where the recipient will pay the return postage. In the latter case, the label will clearly say "No Postage Necessary If Mailed Within The United States". Every letter carrier should accept the package no questions asked. The exception to this would be a city letter carrier who may not have a USPS vehicle which they are operating from and are unable to bring the package back to the Post Office. In that case I believe you can go to www.usps.com to schedule a package pickup. Thanks for writing.
I don't think there is any automation involved after 18 months from when a forwarding order started. At the sorting case, a carrier has pink cards with stickers on them which can say when a particular forwarding order started. I keep those cards for about 2-3 years and once the forwarding order has expired (18 months), I put a line through the sticker and maybe a little marker at the address in the carrier case indicating UTF. "Return service requested" AFAIK means that if the letter was going to be forwarded to a new addrees, the sender would like the letter returned to them with the new address info. The carriers handle them just as they would any forward and the CFS (Computerized Forwarding System) will know that the sender wanted the letter returned. The sender does pay an extra fee for this service.
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Tera, I am sorry but I don't know where the package you sent your boyfriend is, though I think you knew that already. If a letter carrier can't figure out which apt. # a piece of mail should go to, they often will have it returned to sender though I realize you left off your address as well. The package was either delivered to the wrong apt number or sent to an office that handles undeliverable mail. I am not sure where that office is or what happens to items sent there.
I don't know the policy for whether or not to leave a package inside the door or not. I will leave a parcel inside a mailbox if it fits. If it doesn't fit, then I will bring the package to the front door of the house or put it inside a vestibule. I will leave the item if nobody is home and a signature isn't required because I deliver mail in a very safe,suburban NY community. The suggestion that I have in your situation is to call your PO and speak with the delivery supervisor or postmaster to see if an exception can be made for your situation. I dont know what the result will be or what the official policy is.
I can't give you an exact answer because operationally and geogrpahically the delivery times and deadlines are varied. I can make some generalizations but they will be based on what I experience or read about. At the PO where I work, most letter carriers are back and "off the clock" by 5PM meaning your mail should arrive no later than about 4:40PM. This is if the weather isn't severely hot or cold, our staffing level is sufficient, and the mail volume is not out if the ordinary. Where you live, it may be a very large apt complex that receives a lot of mail, staffing at the PO may not be up to where it should be, or the worker could just be slow. These are reasons, or possibilities as to why you receive your mail about 5:30 or 6:00 PM daily. It does sound slightly late to me, but not extreme, and I don't have any information on a standard cutoff time as to when mail should be delivered. Thanks for your question.
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