MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
It depends. Some CCAs have a very difficult time comprehending the whole delivery process and procedure and are too slow. Others pick it up rather easily and don't have much of a problem finishing close to on time. The probationary period allows for carrier to improve their efficiency in delivery. From my observation, the supervisors aren't too quick to terminate a probationary CCA if they show improvement, work safely, have a great attitude, plus aren't too slow. You can tell that some workers are just clueless about what they're doing. They don't last too long. It's not a super difficult concept to deliver mail properly, but you need to be able to follow a map and be organized. The more one does it, the easier it gets. There are some CCAs who I thought may not pass probation, but did and are doing a decent job or "good enough for government work".
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As much as I hate hearing stories like this I know it all too much to be true. We have many employees who don't care about delivering mail properly or accurately or have an attitude. Unfortunately I don't know how effective complaining about a letter carrier is. Our management often is indifferent or powerless to effect major changes in someone's work ethic. I know this sounds damning of many co-workers but I just get that feeling at times. I don't mean to sidestep your question but wanted to explain that none of this surprises me. I'd start by contacting your local post office and ask to speak with a delivery supervisor or manager. Tell them your story but don't exaggerate it. If your service continues to be poor or you don't think you're getting mail that you're supposed to or that items you mailed aren't getting to their destination, I suppose the next step would be to contact the USPS Consumer Affairs division. I honestly don't know how effective any of this is, but worth a try. Hopefully I'm wrong in the not-so-rosy picture I painted. If you visit www.usps.com maybe there will be information on how to contact your local PO with a complaint because it's not always so easy to find the phone number of your local PO. Linda, thank you for your question.
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Barbara, I have no idea how that information would be found with the USPS. I also don't know If those type of HR/Personnel records are public. Before 1971, the USPS was the Post Office Department, an executive branch of the US Government. Even if the information was available I don't know who would be helpful enough in the current USPS HQ or Human Resources Department to look this up. It would seem like a needle in a haystack and I don't have confidence you'd get anywhere in your search. This is based on my personal observations of my employer, not through any knowledge of your specific question.
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Generally, if we had a postal route where we drive a USPS vehicle (as opposed to urban routes where carriers may just walk out from the local post office and pick up mail from relay boxes along the way), we should have no problem handling multiple packages in one day even if they are different sizes. It's common for a recipient to get large and small items in the same day. I generally put them all together and leave them on the ground near the front door or mailbox. I would treat this situation just like I would getting lots of packages domestically. The items may have a tracking bar code that I'd scan as delivered once I delivered the items. I hope your experience is just as I've described.
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I don't know officially how long you have to learn a new route before you're expected to be efficient. I would estimate up to about 3 weeks before you get to know it real well. Some people excel and catch on at a quicker pace then others. As far as I know there is no official amount of time before you are expected to learn a route. On the route I currently deliver I was the floater for that route before I got to do it full-time. What that means is that I filled in for the regular carrier on their day off or when they were on vacation or sick. In my case I knew the route quite well when I was awarded it full time upon the retirement of the previous letter carrier on that assignment.
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Most letter carriers wear a USPS-funded and approved uniforms. After a few months of employment, we are given an annual allowance to buy uniforms which includes outerwear, footwear, and other accessories. If you are a rural carrier or a newer carrier, you may wear your own clothes. If you did a web search for USPS City Letter Carrier uniforms and clicked on "images", it should give you a good idea of what a uniform looks like.
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Generally that would be correct. If the PO is closed due to poor weather conditions it would usually mean our whole retail and delivery operations have been suspended. I don't know if there are still processing operations going on at the mail plants. It isn't too common for us to suspend delivery for an entire day, but in blizzards or states of emergency, it could be necessary for us to do so.
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