McDonald's Manager

McDonald's Manager

MrSchroeder

Lombard, IL

Male, 33

I *was* an assistant manager for a McDonald's Franchisee in Tucson, AZ from 2007 to 2008, and was hired with the explicit intention of being management and not a standard crew member. I worked hard in learning the procedures and processes of the corporation, with a goal of a much longer career than I actually had. My every day life evolved while I was there, starting from the least desirable position to overall operations. I wrote a blog detailing my experiences as well.

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Last Answer on March 02, 2014

Best Rated

Do you think McDonald's will ever take a cue from companies like Starbucks and increase wages and benefits even at the lowest levels, thereby bringing in better and more motivated employees?

Asked by Big Mack over 12 years ago

Please see my answer to the other question regarding minimum wage and who is to blame for it.

Did you have to deal with a lot of disrespectful customers? What kind of stuff would they say?

Asked by Doc Ock over 12 years ago

Great question. Most of the disrespect from customers was less direct than it was general attitude. Many people who come through a fast food restaurant - especially through a McDonald's - tend to think of the employees as dumb, dregs of society, not worthy of respect. Not most, just many. I can understand that perception because - let's face it - many people working there actually are not the best, shining examples of what humanity has to offer. However, this is true in every position, in every company, in every industry in the history of humanity. The biggest and most common form of disrespect that people heaped upon myself or my crew... Read More +

When you'd see a really morbidly obese repeat-customer who orders a steady diet of bacon cheseburgers and chocolate milkshakes, did a part of you ever want to tell them to choose healthier alternatives?

Asked by phx momma over 12 years ago

Not really. Who am I to judge how an adult derives pleasure? However, as part of a teaming with McDonald's and the State of Arizona in 2008, there was an initiative to push more healthful choices - especially for children. The Owner/Operator embraced it entirely, our restaurants and our local government were all over it. So for kids, we sure did push healthful alternatives. I wrote a blog post about it when it was happening: http://mcdonalds-career.blogspot.com/2008/03/arizona-smart-choice.html Quite frankly, when I started working at McDonald's... Read More +

What do you think of this guy who apparently still makes minimum wage after 20 years with McDonalds: http://tinyurl.com/bsxzrqf ? Who's to blame: corporate or on the franchisee?

Asked by mryello over 12 years ago

I think there are quite a few factors involved. First and foremost, I have nothing but disgust for any CEO who makes 100x+ what the average employee makes. I think it's a travesty of society and one of the prime woes of rampant capitalism. It's something that can easily be resolved, in a manner reminiscent of what the French did when their society faced similar woes. That being said, the employee does have the opportunity to take his skills elsewhere. While our economy is terrible and suffering, and any job is better than no job, there is also the simple fact that there actually are quite a few opportunities out there better than minimum... Read More +

When you left, how did future employers regard your experience at McDonald's? Were they impressed that you'd managed a team, or did they get caught up in whatever stigma comes with McDonald's?

Asked by Mrs Blackbolt over 12 years ago

I think that overall, because my McDonald's career was not early in my life (although I did work at McDonald's as a teen for 2 years), it was looked at a bit differently by future employers. The simple fact is, I went from the title of "Vice President of Sales" at a ~$5million/year private company to the title of "Assistant Manager" at a ~$200B/year massive corporation. How can you look down on that? Anyone who has actually worked for McDonald's and is not a negative person can see that it is indeed a remarkable opportunity on all levels. Most of the Owner/Operators started out at the bottom. Many of the folks at McDonald's Corporate... Read More +

Where does McDonald's get its beef? I assume you've seen the "pink slime" pics on the web (http://www.youtube.com/watch?v=dCqKl4Q3hW4).

Asked by (doubting) thomas over 12 years ago

The pink slime stuff is something that would happen in manufacturing the burgers. They arrive at the store frozen, in patty form. The boxes are labeled as "100% Beef" and per the USDA, they in fact are 100% beef. Also, McDonald's stopped using pink slime in March, 2012. Similarly, all other proteins except eggs come formed and frozen, ready to cook. In regards eggs, they were all fresh or in scrambled liquid form in cartons. In the course of a breakfast a McDonald's restaurant might go through 300-1,000 fresh eggs. They're cracked into round forms for McMuffins and other "round egg" sandwiches. The scrambled liquid is just that... Read More +

What kind of weekly hours are McDonald's managers expected to keep?

Asked by Jobstr_Frank over 12 years ago

This is a great question with a variety of answers because there are quite a few different types of "manager" in a McDonald's store. Generally all management members work about 35-40 hours a week - many more if they're salaried. There are two primary types of stores, Open/Close stores and 24-hours. I'll start with Open/Close stores. Between those, there are different volume levels an any of the roles might be filled by 2 or 4 managers - more at very high traffic stores (such as those at the center of metropolitan areas). I'll also give a bit of info about the responsibilities the different part managers have. Opening manager: General... Read More +