Josh-the-Locksmith
25 Years Experience
Austin, TX
Male, 46
I've been a locksmith since 1998. I did automotive residential & commercial work from 1998 to 2008. From 2008 to 2018, I did some residential, but mostly commercial work. I have been project managing & estimating since 2018. I used to locksmith in the Chicago area, now the Austin area.
Learning to project manage 2 new construction jobs at the same time where we provided the doors, frames, & hardware (and installation on 1 of them) with no guidance because my mgr quit at the beginning of the job. Hardly knew anything about doors & frames, OR project managing a construction job, had to learn it all on my own. It was the most stressful few months of my life.
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Certain locksmiths can remake the fob & keys; as well as the dealer.
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Not sure what you mean, but when a lock is rekeyed, the internal pins are removed and replaced with different pins to match the new set of keys. No other hardware or parts of the lock are usually replaced.
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I wish I knew what brand it was. You probably put it together wrong. Could be why you can’t get it apart too.
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I wonder the same thing all the time. I have moved into project management, and our company now covers a lot more than just locks. We do commercial doors & frames, glass, aluminum storefronts now too, so I help manage a lot of those big projects now. It’s almost like a career change.
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You didn’t mention the brand, but it sounds like a common Kwikset problem. Usually just replacing the latch will fix it. Kwikset also has a common problem where the screws back out on the inside of the handleset. Take it apart very slowly. Buy a replacement latch, and put it all back together. Should be good to go.
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