Ask a Mailman (City Letter Carrier) anything

1237 Questions

Last Answer on February 18, 2022

Dave , I recently sent off some mailed that I marked please forward with the new address to the side but I found out it never reached the person, I was told I didn't cover up the old adress or bar code how can i track this mail or receive it again.

Asked by Annie about 12 years ago

Thanks for your question. Usually, we don't honor handwritten forwarding requests on a piece of mail unless the person requesting it puts on postage in addition to the already "used" postage on the letter when it was originally mailed. It is true that if the original bar code isn't covered up that the mail may not be sent to the "forwarded" address either. The best way for a previous tenant/resident to receive mail via the USPS forwarding system is to submit an official change of address application either online at www.usps.gov or via a paper form available at any Post Office. I know this is a bit lengthy of answer to your original question. The bottom line is that I don't know how you can track the mail or receive it again. It is possible that it was returned to the sender.

738 Votes

I did a temporary forwarding address online 3 weeks before we left. My neighbor found the postman had taken off my mailbox blocking material & stuffed a whole lot of mail in it. Can my neighbor just put my new address on the mail & redeposit it?

Asked by Phil almost 12 years ago

That's good that you have a neighbor looking out for you. I don't know why the letter carrier would do what he did. Is it possible they didn't receive your forwarding order? If you did it online and received a confirmation then they likely got it. Furthermore there should be zero mail in your box if you have a temporary COA in effect and there are no other residents at your house who are receiving mail. It sounds like an oversight or carelessness. To answer your question, I would say no. Mail has to go through our CFS (computer forwarding system...or centralized forwarding system) to be redirected. You aren't allowed to handwrite the new address and then just redeposit it. One suggestion I have is for the neighbor to rubberband your mail and leave it in either your or their mailbox putting a note on top saying "please forward this mail as this addressee has a temporary COA in effect and no mail should be delivered to your permanent address until further notice". I hope that works out for you. Thanks for writing.

737 Votes

Are mailmans allowed to ask for surnames and how long have you lived in your residence? It's just very odd for a mailman to knock on the door and ask for details. If you find this odd, what can you advice me to do to stop him from doing it again?

Asked by Gtan2 over 11 years ago

I do find it odd to ask questions like that, especially the latter one. I mean if they were to explain why there were doing that it may help you understand the reason. If I'm not sure of a surname is valid to be delivered to a particular address, I may ask a person at that residence if this is a "good" name to deliver. That'd probably be the end of my inquiry unless the person wanted to offer more info. If you don't want the letter carrier asking you questions like that, please say I don't need to provide that information but the mail you've been delivering is valid (or invalid as the case may be. The flip side might be that they may not deliver a name they aren't familiar with if you don't say it is valid or not, though I think the mail should be delivered as addressed unless told otherwise. We aren't the police with regards to knowing who lives where and how long.

737 Votes

Is it possible for mailman to obtain my po box mail from post office on the sly and give to member of my family who wants to know what I am receiving in po box? I am missing mail from po box and I am concerned this might be the case.

Asked by Bella B. over 11 years ago

I would suggest that would be illegal to do. Mail that is addressed to a PO Box should stay in the PO Box until picked up by the boxholder. We have no rights as a letter carrier to go into the PO Box, remove mail, and give it to a member of your family. I'm not saying your carrier isn't doing this, but they would be risking their job to do what you've described. If mail continues to be missing you may want to bring it to the attention of a supervisor or the Postmaster of the office where you receive your PO Box mail

734 Votes

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What would happen If a package (that was ordered in the month of November, Delivery was in the month of December) was delivered to an old address. Though you moved to a new place? What would I need to do?

Asked by Brandon over 11 years ago

I don't know that you would actually get the package that was delivered to your old address. Once it is delivered there, it'd probably be up to the recipients to return it to the USPS saying you no longer live there. If you put in a forwarding request for mail to go from your old address to your new address the package should have been forwarded as well. I would contact the sender and ask if you could get a replacement item because the first order went to your old address. I am not sure that you would get a replacement because the item was shipped to the address you gave them.

734 Votes

We have a neighbor who we don't get along with.they have recieved some of our mail and instead of returning it to USPS to send back they held onto it for 1 mo. &placed it on our recycletrash bin with a rock on top. Is there any rule they can do that?

Asked by Brownie almost 11 years ago

I don't know of any rules of what the recipient of errantly delivered mail is required to do. Ethically it would be correct to put it in the outgoing mail to be (hopefully) delivered correctly the next time. Since it seems you probably don't speak with your neighbor, my suggestion would be to call the delivery supervisor at your PO and explain the problem. I don't know that there is much that can be done about except for an alert to be given to your letter carrier to be more careful with mail for your address. We shouldn't be misdelivering mail with any great frequency, but I know it is a problem in some areas or with some personnel.

733 Votes

My mail man left a note in my mail box saying that he would not deliver my mail until i move my car, which is parked on the street a few houses down my house. The note has no reference to an authority...just his note. My mail box is not blocked.

Asked by mayra over 11 years ago

I don't think the mailman should have left you a notice saying that unless you are blocking someone's mailbox down the street. Even if you were blocking another mailbox down the street, I don't believe he has any authority to suspend delivery to your house because of it. We can leave notes in a mailbox though there are some official notes we can leave like "your mailbox needs attention." I don't know if you want to approach your letter carrier directly and explain that your car has nothing to do with blocking your mailbox (which you said isn't blocked, period). If mail delivery doesn't resume I would suggest contacting your delivery post office and speaking with a delivery supervisor about this. From what you've described, this sounds like an irrational situation.

732 Votes

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Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

Dave , I recently sent off some mailed that I marked please forward with the new address to the side but I found out it never reached the person, I was told I didn't cover up the old adress or bar code how can i track this mail or receive it again.

I did a temporary forwarding address online 3 weeks before we left. My neighbor found the postman had taken off my mailbox blocking material & stuffed a whole lot of mail in it. Can my neighbor just put my new address on the mail & redeposit it?

Are mailmans allowed to ask for surnames and how long have you lived in your residence? It's just very odd for a mailman to knock on the door and ask for details. If you find this odd, what can you advice me to do to stop him from doing it again?

Is it possible for mailman to obtain my po box mail from post office on the sly and give to member of my family who wants to know what I am receiving in po box? I am missing mail from po box and I am concerned this might be the case.

Also on Jobstr...

What would happen If a package (that was ordered in the month of November, Delivery was in the month of December) was delivered to an old address. Though you moved to a new place? What would I need to do?

We have a neighbor who we don't get along with.they have recieved some of our mail and instead of returning it to USPS to send back they held onto it for 1 mo. &placed it on our recycletrash bin with a rock on top. Is there any rule they can do that?

My mail man left a note in my mail box saying that he would not deliver my mail until i move my car, which is parked on the street a few houses down my house. The note has no reference to an authority...just his note. My mail box is not blocked.

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

Dave , I recently sent off some mailed that I marked please forward with the new address to the side but I found out it never reached the person, I was told I didn't cover up the old adress or bar code how can i track this mail or receive it again.

I did a temporary forwarding address online 3 weeks before we left. My neighbor found the postman had taken off my mailbox blocking material & stuffed a whole lot of mail in it. Can my neighbor just put my new address on the mail & redeposit it?

Are mailmans allowed to ask for surnames and how long have you lived in your residence? It's just very odd for a mailman to knock on the door and ask for details. If you find this odd, what can you advice me to do to stop him from doing it again?

Is it possible for mailman to obtain my po box mail from post office on the sly and give to member of my family who wants to know what I am receiving in po box? I am missing mail from po box and I am concerned this might be the case.

Also on Jobstr...

What would happen If a package (that was ordered in the month of November, Delivery was in the month of December) was delivered to an old address. Though you moved to a new place? What would I need to do?

We have a neighbor who we don't get along with.they have recieved some of our mail and instead of returning it to USPS to send back they held onto it for 1 mo. &placed it on our recycletrash bin with a rock on top. Is there any rule they can do that?

My mail man left a note in my mail box saying that he would not deliver my mail until i move my car, which is parked on the street a few houses down my house. The note has no reference to an authority...just his note. My mail box is not blocked.

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