MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
Thanks for your question. Usually, we don't honor handwritten forwarding requests on a piece of mail unless the person requesting it puts on postage in addition to the already "used" postage on the letter when it was originally mailed. It is true that if the original bar code isn't covered up that the mail may not be sent to the "forwarded" address either. The best way for a previous tenant/resident to receive mail via the USPS forwarding system is to submit an official change of address application either online at www.usps.gov or via a paper form available at any Post Office. I know this is a bit lengthy of answer to your original question. The bottom line is that I don't know how you can track the mail or receive it again. It is possible that it was returned to the sender.
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I don't think you need to hire a locksmith to replace the lock to a cluster mailbox, but to be honest I don't really know the procedure as to who maintains the boxes. It may be the USPS or it could be the complex/apt/condo management. I believe the lock may have to be changed because I don't even know if spare keys are held anywhere. If it is true that a letter carrier can get the lock changed I don't know the length of time that this takes though I imagine it is common for mailbox keys to be lost.
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When a house is for sale, I will continue to deliver mail there unless the current owner/occupant has moved out and I don't see a new name on incoming mail. In this case, I mark any incoming "resident" mail as "vacant" and either discard it or return it to the sender depending on the class of mail. Once I see a new name on incoming mail, I commence delivery to that house. I don't know if this is the correct procedure, but it seems to work out fine. Thanks for writing.
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As long as there is mail to bring to any address we deliver 6 days per week (Mon-Sat). It's not always the same letter carrier who goes to the same address each day but it often is. If you live in an apartment and lost your mailbox key, I don't know that the letter carrier would open the mailbox for you or make any special delivery arrangements to deliver it to your suite or apartment unless they knew who you were and were willing to help until a replacement key could be acquired. I'm not even sure who would get you a replacement key, but I think it is the building management or the landlord.
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I would hope they let it go, but I can't say for sure what will happen to you. It should come back in the DPS or via your registry clerk. Hopefully it won't just disappear. I haven't heard of anybody being disciplined for this, but I work in a pretty small environment and don't know what happens in other offices. I hope it shows up, works out for you, and learn to be a bit more careful in the future with the accountable mail.
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I dont know what you can do for sure to stop the owner's mail from being delivered to your unit if it has your apt # on it. Your neighbor may have contacted some companies to get them to change it, but I imagine names and addresses are often sold from one company to the next which results in the wrong address being distributed to other mailers. You can put a note in your mailbox saying "please only deliver mail for (insert your name(s) here" and that may stop your neighbors mail from being delivered to you. You are correct that it is your neighbors responsibility to advise senders of their correct address if the want to receive their mail.
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That's good that you have a neighbor looking out for you. I don't know why the letter carrier would do what he did. Is it possible they didn't receive your forwarding order? If you did it online and received a confirmation then they likely got it. Furthermore there should be zero mail in your box if you have a temporary COA in effect and there are no other residents at your house who are receiving mail. It sounds like an oversight or carelessness. To answer your question, I would say no. Mail has to go through our CFS (computer forwarding system...or centralized forwarding system) to be redirected. You aren't allowed to handwrite the new address and then just redeposit it. One suggestion I have is for the neighbor to rubberband your mail and leave it in either your or their mailbox putting a note on top saying "please forward this mail as this addressee has a temporary COA in effect and no mail should be delivered to your permanent address until further notice". I hope that works out for you. Thanks for writing.
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