Ask a Mailman (City Letter Carrier) anything

1237 Questions

Last Answer on February 18, 2022

I've been a CCA for almost three months now and since we're so close to Chritmas I've had several customers slip me tips during a postage due or even leave entire boxed presents addressed to me as gifts. How do you handle these situations?

Asked by Kruesser about 11 years ago

It is very kind of the customers to give you tips and or boxed presents for the holiday season. I believe we aren't supposed to accept any gift valued at more than $20 at any one time and it's supposed to be non-cash. I would venture to say that most employees don't follow this rule and it is rare that you'd get in trouble for accepting it. For those that give you gifts, I'd recommend replying with a thank you note or card that you can deliver with the mail the next time you are at their office or residence. I do realize you are a CCA and may be doing different assignments daily unless you have a hold down. Another recommendation is to not discuss any amounts or gifts you receive with your fellow co-workers. It's better to just be modest and quiet about it IMO. I hope this helped you. Please also remember that we are paid to do our job and nobody should expect a tip for doing their job at the USPS. It is unethical to expect any gratuity, but I, like most, will gladly accept it when offered.

883 Votes

mailman insists on putting catalogs in my mail not in my name (but previous resident) because it says current resident. Is this a law??

Asked by Renee about 12 years ago

In the example you have cited, the mailer has put "current resident" on the catalog because they would like the item delivered whether or not the named recipient still lives there. As far as I know, we are required to deliver all of those catalogs. I would never risk my job by discarding a catalog that a resident doesn't want to receive. I hope this satisfactorily answers your question.

883 Votes

What time does a city carrier usually have to report to the post office in the morning to start? I have a good chance at getting this position but am wondering in advance because I need to put my daughter in daycare and very few open that early.

Asked by Jess over 11 years ago

I can't speak for all POs, but from what I have experienced, most full-time assignments start between 7-8 AM and end 3:30-4:30PM. For a newly hired carriers, they might start later in the day as there may not be enough work for them to work a full day or the operations require that they work much later. I've seen a 10-11AM start time for the CCAs (city carrier assistants) when they aren't needed to cover a whole assignment . During peak vacation time (usually summer months), many offices are shorthanded due to carriers being on vacation, so CCAs possibly start their workday the same time as other regular carriers. There are some assignments (like a parcel post or collection route) which usually start a bit later in the AM. In our office that is a 10AM-6:30PM assignment. Thanks for writing and good luck.

883 Votes

Mailman Dave

I am a cca 4 month now, called in on my day off which i often am and am fine with that but was sent on a nightmare route that i was un familiar with and was unable to complete, am i doomed?

Asked by Rich about 12 years ago

I don't think you should be doomed if you were unable to complete such a large route. Usually the management would request that you call the post office if you require any extra time or assistance in completing a route that you are unfamiliar with. I would hope there would be no discipline in the situation that you just described.

882 Votes

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I have a photograph of mailboxes in a very remote part of South Dakota. Next to the mailboxes is a large barrel. Is this where the mailman would leave packages?

Asked by Joy over 11 years ago

Hello Joy. The area where you took the photo is probably serviced by a rural carrier or HCR (highway contract routr). These positions are different than the one I am employed as even though we all serve the same function. It makes sense to me that the barrel would be used for packages because I don't think carriers are required to deliver mail to a house that is more than a certain amt of feet from the road. The barrel is a convenient way for the customer to receive packages without having to drive to a post office which is many mlies away and has limited hours. It would also protect the package from damage in inclement weather. I can't confirm this is what the barrel is for.

882 Votes

I have a vacation hold on my mail, but my carrier decides to take one piece out and give it to my neighbor with the request that she contact me as the carrier "thinks" the piece of mail might be "important." Is this against USPS rules?

Asked by Neeliec over 11 years ago

I think it is wrong for a letter carrier to make any type of judgment whether or not a piece of mail is important or not. They shouldn't be involving a neighbor since the neighbor may or may not have any type of relationship with the customer and shouldn't be privy to any of the type or content of mail received by you. When a customer puts their mail on hold, I treat all mail the same way no matter if it looks like a check, biill, automobile advertisement, donation request, etc. It is definitely not our job to judge anything about the mail and I would suggest it is very much against the rules even though your carrier meant well. Thanks for writing.

882 Votes

i think the usps gave my package to the r\wrong address

Asked by moshe ratner over 11 years ago

That is certainly possible. We do make errors. I don't know how to proceed from here, except if you think you know where it went to you could contact the USPS to see if they could contact the "wrong" recipient to get the package back though I don't know how likely that is. Good luck

882 Votes

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Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

I've been a CCA for almost three months now and since we're so close to Chritmas I've had several customers slip me tips during a postage due or even leave entire boxed presents addressed to me as gifts. How do you handle these situations?

mailman insists on putting catalogs in my mail not in my name (but previous resident) because it says current resident. Is this a law??

What time does a city carrier usually have to report to the post office in the morning to start? I have a good chance at getting this position but am wondering in advance because I need to put my daughter in daycare and very few open that early.

Mailman Dave

I am a cca 4 month now, called in on my day off which i often am and am fine with that but was sent on a nightmare route that i was un familiar with and was unable to complete, am i doomed?

Also on Jobstr...

I have a photograph of mailboxes in a very remote part of South Dakota. Next to the mailboxes is a large barrel. Is this where the mailman would leave packages?

I have a vacation hold on my mail, but my carrier decides to take one piece out and give it to my neighbor with the request that she contact me as the carrier "thinks" the piece of mail might be "important." Is this against USPS rules?

i think the usps gave my package to the r\wrong address

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

I've been a CCA for almost three months now and since we're so close to Chritmas I've had several customers slip me tips during a postage due or even leave entire boxed presents addressed to me as gifts. How do you handle these situations?

mailman insists on putting catalogs in my mail not in my name (but previous resident) because it says current resident. Is this a law??

What time does a city carrier usually have to report to the post office in the morning to start? I have a good chance at getting this position but am wondering in advance because I need to put my daughter in daycare and very few open that early.

Mailman DaveI am a cca 4 month now, called in on my day off which i often am and am fine with that but was sent on a nightmare route that i was un familiar with and was unable to complete, am i doomed?

Also on Jobstr...

I have a photograph of mailboxes in a very remote part of South Dakota. Next to the mailboxes is a large barrel. Is this where the mailman would leave packages?

I have a vacation hold on my mail, but my carrier decides to take one piece out and give it to my neighbor with the request that she contact me as the carrier "thinks" the piece of mail might be "important." Is this against USPS rules?

i think the usps gave my package to the r\wrong address

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Mailman Dave

I am a cca 4 month now, called in on my day off which i often am and am fine with that but was sent on a nightmare route that i was un familiar with and was unable to complete, am i doomed?