MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
Dee, that just happened to me today. I was given part of another route to deliver, but along with the mail on the other route which I was suposed to deliver was additional mail that wasn't part of my extra assignment. Not knowing if I was approved to deliver that additional mail, I called the delivery supervisor at the Post Office and asked for further guidance. She said to go ahead and deliver it and that wouldn't be an issue with me taking longer than I was supposed to. Basically, just call the post office and ask for the delivery supervisor. When they send you out to deliver mail, your supervisor should give you the office phone number to call if there are any questions. It's pretty common for me to call the PO and vice versa if we have questions. I would hope your supervisors are just as receptive as it is part of their job to assist you with anything you may not be sure of. I also have the cell #'s of some of my co-workers who I'll call/text if I have a question they might know the answer to.
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If you have received incorrect mail in your PO Box, you can do a few things. You can write on the envelope, "addressee unknown" and push it back through the PO Box so it lands on the floor or leave it in an outgoing mail collection box. Either way, the PO Box clerk should see that it doesn't belong to you after you have written on it and either forward it or return it to the sender. You could probably also keep the mail but that may not be ethical especially if it was important mail. I'm sure many PO Boxes get closed and the renter doesn't leave forwarding instructions.
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It's possible that either things happened. It may depend on where you live, but actually having things from mailboxes where I work is quite rare. As far as a letter carrier taking it out of the mailbox, I can't really say. Some letter carriers are strict and say nothing can be in the mailbox except US Mail. If they take it out I'm not sure what they'd be doing with it. I am not really sure how you'd find out. I doubt the PO would be of much help. As much as I don't like things left in mailboxes that aren't US mail, if I can clearly see it's not outgoing mail, I'll usually just leave it and put the mail in the box. I have to stress that I can predict the actions of other letter carriers. I've seen too many who don't care and can be vindictive toward customer which I don't understand.
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I don't know why that would be. I don't have any involvement in how the mail is transported and processed and I also don't know the operations at your local post office. Where I work most of the mail that comes into the building on any given day goes out the same day or the next day. Some of the reason for this is that much of our catalogs and magazines come to our PO via FSS trays. These are trays of flats (the more official name for catalogs and magazines) where the items are all sorted in delivery order and ready to be delivered without any additional sorting. FSS mail gets delivered the same day they arrive at a local PO. Not all POs receive FSS mail so it's possible that flats are curtailed for one or two days a week. I am just speculating and don't really know if that is what happens. As an aside, actual magazines (like Time, People, TV Guide, local newspapers) are considered Periodicals Class mail and should be delivered the same day that they arrive at your local PO. FSS stands for Flats Sequencing System.
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My pleasure to answer yours and others questions, Dee! It's easy to respond quickly as I don't get an overwhelming number of questions. I also don't like to have a backlog of emails either. Anyhow, to answer your question the correct thing to do is to not deliver the mail and have it returned to the sender with the endorsement "No Mail Receptacle". I don't come across this situation very often. I sometimes fill in on another route and there is one house with no mailbox. I just rubber band the mail and leave it on their bench by a front door. I think if it was on my postal route I'd request the customer install a mailbox to have mail delivery service.
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I guess that's okay if the lady in the apt. office has access to the mailboxes. Some buildings and apt. complexes have different procedures about who delivers the mail. I don't know how that is determined. Where I deliver mail, any multi-unit building or complex has the mail delivered to each unit by a USPS employee. The building or apt. complex staff has no access to the cluster boxes. I can see how this differs because we generally don't deliver mail on university campuses to each students mailbox. The same would go for an extended stay hotel or long-term care facility. I just hope you haven't had delivery issues with receiving your mail from the lady who puts it into your box. This would be unfortunate because if you complained to the USPS about this, they may say ask the lady in the apt. office who may or may not be easy to deal with. Thank you for your question.
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As far as I know you are allowed to. I know some carriers who have portable radios or just use their PED to play music. As far as a cell phone goes, I'm pretty sure you can use it as long as it is hands free. I have a route where I walk most of the day and I listen to podcasts on my iPhone. I have one earphone in and leave the other ear free. I think it's inappropriate and a bit unsafe to have both ears covered while delivering on foot or driving. The outside noise is important to hear if a car is coming or a customer that may need your attention. From time to time, there may be a safety talk or notice at work about the use of personal electronic devices but it doesn't seem too strict or maybe just not enforced. I don't like seeing my colleagues have both ears covered while delivering mail, but I'm not a supervisor so I don't address this issue.
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