Subway Store Manager

Subway Store Manager

Noodle

Brisbane, QL

Male, 24

I have been working in Australia at Subway restaurants for 6 years and have been a manager at a Subway in a shopping center for the past 4. Unlike from what ive heard about McDonalds managers, Subway managers are VERY hands on; washing dishes, serving customers, cleaning and everything in between. I will Q&A some common questions to save peoples time

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35 Questions

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Last Answer on January 25, 2016

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In the US, Subway used to be considered a hip chain that served high-quality food, but in the last 5 years a lot of people have started to lump them in with crappier names like McDonald's or Jack-in-the-Box. Is that also the trend in Australia?

Asked by Ruff almost 10 years ago

Not from what I feel, Subway has grown a lot over the past 5 years, growing to have more franchise chains than McDonald's so I think Subway now gets compared to other big fast food chains. Our usual customers are mostly regulars who just like the product and service, and because we are in a shopping center they eat out five or so days a week so they know they have to eat atleast somewhat healthy. Some customers just really like salad and hate that you don't have the option to get as much variety and amount as other places And others just think they are too good for McDonald's I don't think its really hip at the moment because there are so many, everyone just wants their special start up business that's really good and only they know about.

I was so sorry to read about the Sydney hostage siege. Are retail and food shops in Australia all now re-evaluating their emergency procedures, or are people viewing that as an isolated incident?

Asked by Sloane almost 10 years ago

Not that I know of, our store is in Brisbane so it is "away from the action" so to speak. In Sydney there may be some re-evaluation but a terrorist attack is unlikely to be centered around a Subway store. Sorry but I just don't know much about that whole situation.

Hi, my name is Keith and I'm currently applying for sandwich artist position at Subway, who should I best put for my reference information?

Asked by Keith almost 9 years ago

Hi Keith, Unless you are applying for a management position, you really shouldn't need any references and I would suggest just saying "references available on request" on your C.V. Depending on your age, references should be people who have worked with you or a teacher if you haven't any work experience.Just remember to ask if it's ok to have them as a reference first.

How long do you have to spend at each level of employment at Subway before you are eligible for promotion?

Asked by Sanders almost 10 years ago

There is no real set rule for this, it would depend on how much previous experience you have, how well you are doing and how much the boss likes you. There is typically a probational (or trial) period for the first three months of employment where you can pretty much get fired for any reason.My expectations are that you would have to be at least 18 years old and worked there for over one year to be eligible for promotion.Each level of employment are as follows; Trial period (0-3 months) -> Junior sandwich artist (3 - 12 months) -> Senior sandwich artist (12+ months and over the age of 18) -> Supervisor -> Manager -> Multi-unit manager Once you are a senior sandwich artist you can only advance further by showing a high level of skill and competency then being selected

What's the most difficult situation you have been in as a manager? How do you manage your time?

Asked by curious customer over 9 years ago

Probably when the owners of the store had to travel overseas for a family matter so I had near no contact with them and had to make some important decisions without the owners input.

To manage time I arrive a little early, leave a little late and make sure to get enough sleep. I don't do much work outside of my work hours.

What's the longest sub you've ever made for Subway? What kinda sub was it?

Asked by Bill W. almost 10 years ago

Well at our store we don't offer the "Giant Subs" so the longest would be just the normal foot long. We did have one customer come in and order a sub with extra of every meat, So it was a foot long ham with extra; Bacon, beef, steak, turkey, seafood, chicken strips, roast chicken, salami, pepperoni and chicken fillet - something ridiculous like that. we ended up having to open up another foot long bread and put that on top so it would all fit and it costed around $35 or something for the one sub.

Why are employees under 18 paid less than minimum wage

Asked by Zeus almost 9 years ago

"national minimum wage - $17.29 per hour in the case of an adult, (and who is not a junior employee, or an apprentice, or a trainee"Under 18's get paid less than minimum wage because they are not an adult.