My tenure with the largest and most powerful collection agency in the world, the IRS, began fresh out of college and with much surprise. Following an extensive interview process and a cross-country flight to the West Coast, I found myself in Los Angeles with the unenviable task of getting delinquent taxpayers back into tax compliance. After approximately 8 years of service, I left, and now find myself (very literally) on the other side of the table helping taxpayers resolve their IRS disputes.
Sounds like you need to speak with a tax preparer.
See: Ten Tips to Help You Choose a Tax Preparer
RO's use "calling cards" to inform taxpayers of their visit to their residence. Most individual and business Collection cases the IRS handles are assigned to the Small Business/Self Employed Unit of the IRS. A "field call" from the IRS may indicate that your payment plan has defaulted. Here are 11 Tips For Taxpayers Who Owe Money To The IRS
Any IRS errors or mistakes should be diligently pursued by a taxpayer or their tax professional. The IRS Taxpayer Advocate Office can be utilized when normal IRS channels have been unhelpful.
Specific IRS case questions should be discussed with a licensed tax relief professional.
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For help, you will want to speak with a licensed tax relief professional to determine how best to reach a favorable resolution with the IRS.
The IRS's Whistleblower Office has recently announced that awards have jumped 322% in 2016, totaling about $61 million. Taxpayers can learn about reporting suspected tax fraud here.
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