iPhone & iPad Technician

iPhone & iPad Technician

I Favor the iPad

Boulder, CO

Female, 42

I have been fixing and playing with mobile devices for many years. I have to say my favorites are the most recent Apple creations of the iPhone and the iPad. Though not perfect (who is?), Apple has done a lot of right things with these two products. I.E. Using the same operating system makes it easy for a user to go from an iPhone to an iPad with a very small learning curve. I know these devices well, so ask me any questions!

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Last Answer on January 21, 2016

Best Rated

Do you think tablets are a fad and will be gone in a few years, like the Blackberry CEO came out and said this week? It IS kind of interesting that every tablet until the iPad flopped horribly...

Asked by Dallas2 almost 12 years ago

Hi Dallas2,

Here is my prediction:  In 6-8 years from now the laptop as we know it will no longer exist.  6-8 years from now the iPad (or a really excellent competitor) will be as powerful and capable as todays laptop, but in the form factor, lightness, and excellent user interface of an iPad.  Here are the clues I see that make me believe this:

1. Apple and others are spending a ton of money on the hardware that goes into these tablets that allow them to have faster and better processors, to be capable of holding more memory, to be lighter and more ergonomic, and other improvements.  This kind of spending... Read More +

What's something you think Apple does surprisingly POORLY compared to its competitors?

Asked by dday13 almost 12 years ago

Hi dday13,

I have been thinking about your question for a couple of days now. And there are two things that comes to mind:

(1) The settings application is pretty good, however I do find a couple of things about it surprisingly disorganized. For example, to get to the cellular settings you have to go into general first and then tap on cellular. Personally, I would have made cellular a top menu item.

(2) Battery drain. When you take the iPhone out-of-the-box it has just about everything turned on. When you have lots of things turned on such as all of your notifications, Wi-Fi, cellular and so on at the same time, the battery... Read More +

How much profit do repair shops make from fixing a cracked iPhone screen? They charge $150+, which makes it almost worth it to buy a new phone. (or maybe that's Apple's strategy: make crappy expensive screens so people have to buy new phones...)

Asked by Rose almost 12 years ago

Hi Rose,

Good question.  We have all been ripped off by the promise of good technology that  turned out to be bad quality.  The iPhone is not one of 'em. Lucky for us (and Apple) there is nothing cheap about the iPhone.  It is truly a good quality product with a ton of research and development behind it.  However, the iPhone is not indestructable, which is why you should buy a case for it incase it gets accidently dropped on a cement floor...or hit with a hammer :)  Either case could cause the screen to crack.  Because simply holding the iPhone in your hand and staring at it does not usually damage... Read More +

Do you think Apple intentionally withholds some features from new product releases so that they can add them to a newer version the following year and upsell all the buyers of the first version?

Asked by dan79 almost 12 years ago

Hi Dan,

I suppose that is always possible.  But, I'll give Apple the benefit of the doubt and say there are other, good reasons, why it takes longer then us customers think it should take for a feature to come out.  It could be their developers had limited time to get a long list of features done, thus due to time constraints had to pick which features to do now and which featues they will have time for later.  It could also be that the feature requires hardware that is not ready yet, thus the feature will have to wait. Or it could be what you are asking and with a feature or two Apple waits for the next product release... Read More +

Many of the iPhone and iPad protective cases are really expensive. Do you think they're worth the money and provide worthy protection, or would device owners be just fine without them?

Asked by Bruins67 almost 12 years ago

Hi Bruins67,

I completely recommend that every iPhone and iPad owner get a protective case. Why, you ask? Because, accidents happen and these devices are not indestructible. The iPhone and iPad are pretty tough in some ways, yet pretty fragile in other ways. When you pick up these devices and handle them you can squeeze them, tap on them, swipe and press the buttons a million times to your hearts content and the devices handle this constant abuse without any problem. However, if you drop it on cement or other hard flooring, or something heavy gets accidently dropped on top of it, or it gets drowned in liquid the device will more then... Read More +

Do you repair other brands and if so, which one do you think has the POOREST workmanship / quality?

Asked by igim111 almost 12 years ago

Hi igim111,

For the past couple of years I have mainly been dealing with iPhones, iPads and Blackberry's.  Whenever I am hanging out with friends or family and they have a new mobile device (such as a Galaxy) I always play with it. Or when I'm in a store that is selling a variety of mobile devices I will spend some time handling them.  On the surface, all the mobile devices I have handled, are of at least good quality structural wise (such as the outer casing).  Some of them (such as some of the Windows mobile devices) have disapointing touch screens because they are hard to get a feel for or require a lot of pressure... Read More +

Do you know ANY apps that make typing on a touch-screen viable? I haven't found one that comes close to matching the blackberry's QWERTY pad.

Asked by ANR almost 12 years ago

Hi ANR,

for apps you can go to the app store and do a search on "keyboards".  One of the best alternatives to the keyboard that comes with your iPhone is an app called "Flesky - Happy Typing".  Another pretty good alternative is called "Fast Keyboard".

Personally, I love using Siri when I can. You can not use Siri in very noisy places yet. But it is my favorite alternative to the keyboard.