QuirkyHotelAide
Oklahoma City, OK
Female, 22
Been working for Embassy Suites, a part of Hilton Hotels, for a year half now. I basically check guests in/out, make reservations, and assist as a switchboard operator. But that doesn't mean I don't act as a bellman, valet, adult/child babysitter, cafe assistant and lite housekeeping. I have a love/hate feeling for this job, but deep down I love it because it's always something new each day.
Well that is a very aggressive bell service you run into and you are not expected to tip. The bellmen in our hotel and any Hilton make the same as Front Desk. Generally by the 2nd "no" the bellman should have obeyed your wishes. I'm sorry you go through that.
Share Answer: 
When the occupancy is low and I'm not forced to sell/get rid of rooms I can upgrade a standard room at my discretion. You also have to remember that Embassy Suites only have two room suites and that is considered an automatic upgrade than if you stayed at a Holiday Inn. I have upgraded a regular guest to our presidential suite before on a slow night and on sold out nights a random guests was upgraded.
Share Answer: 
I've never complained because bottom line is that I'm here to be a team player & make a guests stay memorable. The guest see the front desk first, so its a given that they will associate their problems/needs with me to supply an answer.
Share Answer: 
Sleazy, no. Been hit on by businessmen 20-30 years older than I, yes.
Share Answer: 
Basketball Referee
Do you think the nets should be lower for girls?
Oral and Maxillofacial Surgeon
Do you ever operate on guys who get their jaws busted in a fight?
Navy Officer (Former)
Why do so many people miss the military after they get out?
Well my hotel doesn't have bells for guests to ring, thank heavens.
Share Answer: 
To become a Guest Service Representative, which is my position, you have to complete about 26 hours (about 3-4 days) of computer training of the system. The plus about doing the training is that if you transfer to another Hilton property you don't need redo the gruesome computer work. I'm currently a senior in college and double major in International Business & French with a minor in European History.
Share Answer: 
That's a hard one to think of indeed. I know I was working a night shift and an older gentleman wanted me to shuttle him to a strip club at 11pm. He didn't want my male coworker to take him, only myself and said he would tip me well. Nonetheless that gentleman was not taken to the club.
Share Answer: 
-OR-
Login with Facebook (max 20 characters - letters, numbers, and underscores only. Note that your username is private, and you have the option to choose an alias when asking questions or hosting a Q&A.)
(A valid e-mail address is required. Your e-mail will not be shared with anyone.)
(min 5 characters)
By checking this box, you acknowledge that you have read and agree to Jobstr.com’s Terms and Privacy Policy.
-OR-
Register with Facebook(Don't worry: you'll be able to choose an alias when asking questions or hosting a Q&A.)
Browse Jobs
Host a Q&A
Search
Submit Your Question
Host a Q&A
