McDonald's Manager

McDonald's Manager

MrSchroeder

Lombard, IL

Male, 33

I *was* an assistant manager for a McDonald's Franchisee in Tucson, AZ from 2007 to 2008, and was hired with the explicit intention of being management and not a standard crew member. I worked hard in learning the procedures and processes of the corporation, with a goal of a much longer career than I actually had. My every day life evolved while I was there, starting from the least desirable position to overall operations. I wrote a blog detailing my experiences as well.

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Last Answer on March 02, 2014

Best Rated

McDonald s is a franchise-based. What
similar technologies (product and process)
exist in McDonald s everywhere? Are there
any differences in McDonald s in different
locations? Why do those differences

Asked by hamza over 11 years ago

Every part of every process - from hiring, to inventory management, to basic training, the order in which food is prepared, the way in which orders are taken, the schedule of cleaning the outdoor property and bathrooms, everything - is intended to be identical in every McDonald's.  The only real differences are some menu offerings, decoration, and hours of operation.

My manager recently installed a CCTV camera in the crew room, which is commonly known to be the place in which people get changed. He did so without firstly informing any of the staff. Is that even legal?

Asked by mcd's london over 11 years ago

I'm not the guy to ask this, but I'll speculate.

It's probably entirely legal, announced or otherwise.  You should probably change somewhere with an expectation of privacy.  This generally means it does not have open access (closing, locking doors), and you have a reasonable expectation of privacy.

Can you call the police if a customer calls you a bitch and the manager didn't do anything and then push me and send me home?

Asked by jessica over 11 years ago

Wow, sounds like a very specific questions regarding a specific situation.  I'd say this:  You can always call the police to settle a dispute between citizens, no matter the environment - work, home, in public, school, et cetera.  

 

If you're ever assaulted (this definition changes based on the state, locality and municipality you're in) or battered (again, definition depends on locality), I'd say call the police immediately.  

A McDonald's employee accidentally dropped my Visa into the donations safe here in Tucson Arizona. They say they can't open it. I need it by Thanksgiving or I can't take my family out to dinner. Whom should I contact to get that safe opened?

Asked by stoutwood almost 11 years ago

Wow.  I hope you made it through Thanksgiving alright.  I would have no idea who you would contact, I believe those donations are collected quarterly or so by a third party company.

How much space should be allowed between stacks of product in the walk-in freeze

Asked by way about 11 years ago

Wow this is a great question, actually.  There should be room to move freely and manipulate the boxes in the area - so they must be at least the width of the widest commonly used box, with clearance for arms (from an OSHA/ergonomics standpoint).  If you have concerns about this, you should contact your local OSHA office and/or local health department (which probably also has local regulations on this)

IF I DONT HAVE MONEY TO BUY THE NON-SLIP SHOES TO WORK FOR MC DONALD'S, WOULD THEY LET ME WORK WITH MY NORMAL TENIS SHOES INTILL I GET A PAYCHECK TO BUY THEM?

Asked by JENNY about 11 years ago

PROBABLY, BUT MAYBE NOT.  IT DEPENDS ON HOW MUCH OF A STICKLER TO RULES AND REGULATIONS THEY ARE.

REALLY, ITS A BIG DEAL TO WEAR NON-SLIP SHOES IN A WORK ENVIRONMENT LIKE MCDONALD'S AND EVEN WITH THEM YOU CAN GET DISASTROUSLY HURT BY A SLIP AND FALL.

By any chance do you remember how to make mochas, frappes, and lattes and what syrups or amount of shots they get? I can never get around to asking a manager and I'm new.

Asked by Dylan almost 11 years ago

There should be a sign on the front of the pump station.  However, we did not have McCafe when I worked for McDonald's - the Iced Coffee was a relatively new addition at that time.